Page 3 - Contents
Contents 1 About your system................................................................................................ 8 Supported configurations ..................................................................................................................... 8 Front-panel features and ind...
Page 8 - About your system; Supported configurations; Front-panel features and indicators
1 About your system The Dell PowerEdge R630 is a rack server that support up to two processors based on the Intel Xeon E5-2600 v3 processor family, up to 24 DIMMs, and storage capacity of up to 28 drive slots. NOTE: The Dell PowerEdge R630 system supports only internal, hot-swappable hard drives. Su...
Page 13 - LCD panel features
Item Indicator, Button, or Connector Icon Description Use this button only if directed to do so by qualified support personnel or by the operating system documentation. 5 System identification button The identification buttons on the front and back panels can be used to locate a particular system wi...
Page 14 - Home screen
• The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select, Left, or Right button on the LCD panel. • The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools. Figure 4. LCD panel featu...
Page 15 - View menu; Diagnostic indicators
Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP , Subnet (Sub) , and Gateway (Gtw) . Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to dis...
Page 17 - Hard-drive indicator codes
Hard-drive indicator codes Figure 5. Hard-drive indicators 1. hard-drive activity indicator 2. hard-drive status indicator 3. hard drive NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off. Drive-sta...
Page 18 - iDRAC Direct LED indicator codes
iDRAC Direct LED indicator codes NOTE: The iDRAC Direct LED indicator does not light up for the USB mode. Figure 6. iDRAC Direct LED indicator 1. iDRAC Direct status indicator The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). ...
Page 19 - Quick Sync indicator codes
Quick Sync indicator codes Figure 7. Quick Sync indicator codes 1. Quick Sync status indicator 2. Quick Sync activation button Power indicator pattern Condition Slow blink Quick Sync is waiting to be configured from iDRAC. Solid Quick Sync is ready to transfer. Blinks three times rapidly and then tu...
Page 20 - Back-panel features and indicators
Back-panel features and indicators Figure 8. Back-panel features and indicators—8 hard-drive system (2 PCIe expansion cards) Item Indicator, Button, or Connector Icon Description 1 System identification button The identification buttons on the front and back panels can be used to locate a particular...
Page 23 - NIC indicator codes; Power indicator codes
NIC indicator codes Figure 10. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). ...
Page 26 - Documentation matrix
Convention Power indicator pattern Condition A Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green When hot-adding a power supply unit, power supply unit LED flashes gre...
Page 27 - Quick Resource Locator
To... Refer to... Get an overview of the Dell Systems Management offerings Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed and management system, know the iDRAC features and troubleshoot using iDRAC Integrated Dell Remote ...
Page 28 - Performing initial system configuration; Setting up your system; Methods of setting up and configuring the iDRAC IP
2 Performing initial system configuration After you receive your PowerEdge system, you must set up your system, install the operating system, and set up and configure the system iDRAC IP address for system management. Setting up your system 1. Unpack the server. 2. Install the server into the rack. ...
Page 31 - Navigation keys
3 Pre-operating system management applications The pre-operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system.Your PowerEdge system has the following pre-operating system management app...
Page 32 - About System Setup; Entering System Setup
About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.You can access System Setup in two ways: • Standard Graphical Browser— This is enabled by default.• Text Browser— This is enabled using Console Redirection. NOTE: By default...
Page 33 - System Information screen details
Menu Item Description Processor Settings Displays information and options related to the processor such as speed, cache size, and so on. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI...
Page 34 - Memory Settings screen details
Menu Item Description Contact Information System CPLD Version Displays the current revision of the system CPLD firmware. UEFI Compliance Version Displays the system firmware UEFI compliance level. Memory Settings screen details You can use the Memory Settings screen to view all the memory settings a...
Page 35 - Processor Settings screen details
Menu Item Descriptioninstalled. If Disabled , the system supports NUMA (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled . Snoop Mode Specifies the Snoop Mode options. Snoop Mode options available are Home Snoop , Early Snoop , Cluster on Die . By default, t...
Page 36 - SATA Settings screen details
Menu Item Description Logical Processor Idling Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption. By default, the option is set to Disabled . Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to ...
Page 39 - Boot Settings screen details
Menu Item Description Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the select...
Page 44 - System Security settings screen details
Menu Item Description Number of Turbo Boot Enabled Cores for Processor 1 NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 . Controls the number of turbo boost enabled cores for processor 1. By default, the maximum num...
Page 46 - Miscellaneous Settings screen details
Menu Item Description Authorized Signature Database Imports, exports, deletes, or restores entries in the Authorized Signature Database (db). Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Miscellaneous Settings screen details Y...
Page 47 - About Boot Manager; Entering Boot Manager; Changing the boot order
Menu Item Descriptionresults can be applied. It takes the system longer to be ready due to the forced system reset. When disabled, ISC does not execute. About Boot Manager Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without res...
Page 50 - Safety instructions; After working inside your system
4 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of ele...
Page 51 - Recommended tools; Removing the front bezel
Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock. This is only required when you have a bezel.• #2 Phillips screwdriver• #1 Phillips screwdriver• T6, T8, T10, and T15 Torx screwdrivers The following tools are required for asse...
Page 52 - Installing the front bezel; Removing the system cover
Figure 13. Removing and installing the front bezel Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Removing the system cover Prerequisites 1. Ensure that you read the Safety instru...
Page 54 - Inside the system
Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not ...
Page 56 - Cooling shroud; Removing the cooling shroud
15. hard drive Cooling shroud Removing the cooling shroud Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho...
Page 57 - Installing the cooling shroud; System memory
Installing the cooling shroud Prerequisites • Ensure that you read the Safety instructions . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online ...
Page 59 - General memory module installation guidelines; Mode-specific guidelines
channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.2 V RDIMM 1 2133, 1866, 1600, 1333 Dual rank or single rank 2 213...
Page 61 - Sample memory configurations
Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines. NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1. Memory configur...
Page 63 - Removing memory modules
System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 160 8 20 2R, x8, 1866 MT/s 2R, x8, 1600 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11, B1, B2, B3, B4, B5, B6, B7, B8, B9, B11 16 and 8 12 2R, x4, 2133 MT/s, 2R, x8, 2133 MT/s, 2R, x4...
Page 65 - Installing memory modules
Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...
Page 66 - Hard drives
Figure 20. Installing the memory module 1. memory module 2. alignment key 3. memory-module socket ejector (2) When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. 5. Repeat steps...
Page 69 - Removing a hot-swap hard drive
Steps Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. Next steps If applicable, install the front bezel. Removing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform tro...
Page 71 - Installing a hot-swap hard drive; Removing a hard drive from a hard-drive carrier
Installing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage ...
Page 72 - Installing a hard drive into a hard-drive carrier; Removing a 1.8 inch hard drive from a hard-drive carrier
Figure 25. Removing and installing a hard drive into a hard-drive carrier 1. screw (4) 2. hard drive 3. hard-drive carrier Installing a hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting...
Page 73 - Installing a 1.8 inch hard drive into a hard-drive carrier; Removing the optical drive
Figure 26. Removing and installing a 1.8 hard drive into a hard-drive carrier 1. hard drive carrier 2. hard-drive Installing a 1.8 inch hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting...
Page 74 - Installing the optical drive
NOTE: This procedure applies only to the 8-hard drive system. Steps1. Disconnect the power/data cable from the back of the drive.Note the routing of the power/data cable on the side of the system as you remove them from the system board and drive. You must route these cables properly when you replac...
Page 75 - Removing the slim optical drive blank
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 76 - Installing the slim optical drive blank; Cooling fans
Figure 28. Removing and installing the slim optical drive blank 1. slim optical drive blank 2. optical drive blank lock Installing the slim optical drive blank Prerequisites Ensure that you read the Safety instructions . CAUTION: Many repairs may only be done by a certified service technician. You s...
Page 77 - Removing a cooling fan
Removing a cooling fan Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . WARNING: Opening or removing the system cover when the system is ON may expose you to a risk of electric shock. Exercise utmost care while remo...
Page 79 - Expansion cards and expansion-card risers; Expansion card installation guidelines
3. Insert the new USB key into the USB connector. Figure 30. Replacing the internal USB key 1. USB memory key 2. USB memory key connector Next steps 1. Follow the procedure listed in After working inside your system . 2. While booting, press <F2> to enter the System Setup and verify that the U...
Page 80 - Removing an expansion card
Table 4. Systems supporting two PCIe expansion cards Riser PCIe Slot Processor Connection Height Length Link Width Slot Width 2 1 Processor 1 Low Profile Half Length x8 x16 Processor 2 Low Profile Half Length x16 x16 3 2 Processor 1 Full height Three-fourth Length x16 x16 NOTE: Only a three-fourth l...
Page 81 - Installing an expansion card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 82 - Removing expansion-card risers
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 84 - Installing expansion card risers
Figure 33. Removing and installing the expansion card riser 3 1. connector 2. expansion card riser 3 3. expansion card release latch 2. If applicable, remove or install an expansion card on the riser. 3. Replace the expansion-card riser. Next steps Follow the procedure listed in After working inside...
Page 85 - SD vFlash media card; Replacing a SD vFlash card; Internal dual SD module
Next steps 1. Follow the procedure listed in After working inside your system . 2. Install any device drivers required for the card as described in the documentation for the card. SD vFlash media card A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the syste...
Page 86 - Removing the internal dual SD module
Removing the internal dual SD module Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repa...
Page 88 - Installing the internal dual SD module; Internal SD card; Removing an internal SD Card
Convention IDSDM indicator code Condition C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline, has failed, or is write protected E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in After work...
Page 89 - Installing an internal SD card; Integrated storage controller card; Removing the integrated storage controller card
Steps Locate the SD card slot on the internal dual SD module or the backplane expander board and press inward on the card to release it from the slot and remove the card. Next steps Follow the procedure listed in After working inside your system . Installing an internal SD card Prerequisites 1. Ensu...
Page 91 - Installing the integrated storage controller card; Network daughter card; Removing the network daughter card
2. Replace the cooling shroud. 3. Follow the procedure listed in After working inside your system . Installing the integrated storage controller card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the co...
Page 93 - Installing the network daughter card; Processors; Removing a processor
3. captive screw (2) 4. touch point (2) 5. network daughter card 6. back panel slots for Ethernet connectors Installing the network daughter card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Keep the #1 Phili...
Page 97 - Installing a processor
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...
Page 99 - Power supply units; Hot Spare feature
3. thermal-grease syringe NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after you use it. c. Place the heat sink onto the processor.d. Tighten the four screws to secure the heat sink to the system board. NOTE: Tighten the screws diagonally opposite to each other....
Page 100 - Removing the power supply unit blank
If having both power supplies active is more efficient than having one power supply in a sleep state, the active power supply can also activate a sleeping power supply. The default power supply settings are as follows: • If the load on the active power supply is more than 50%, then the redundant pow...
Page 101 - Installing the power supply unit blank; Removing an AC power supply unit
Figure 42. Removing and installing the power supply blank 1. power supply blank 2. power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay. To install the power supply unit blank, align the blank with the power supply unit ...
Page 102 - Installing an AC power supply unit
Figure 43. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. Yo...
Page 103 - Wiring instructions for a DC power supply unit
NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15 seconds for the system to recognize the power supply unit and determine its status. The power supply redundancy may not occur until discovery is complete. Wait until the new power supply unit is discovered and en...
Page 104 - Removing a DC power supply unit
Removing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply wit...
Page 105 - Installing a DC power supply unit; System battery; Replacing the system battery
Installing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply w...
Page 107 - Removing the hard-drive backplane
Figure 46. Installing the system battery 1. system battery 2. positive side of the battery connector Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system . 3. While booting, press <F2> to enter the System Setup and ensure the battery is o...
Page 113 - Installing the hard-drive backplane
Figure 52. Cabling diagram—1.8 Inch (x24) systems 1. SAS backplane 2. SD signal cable connector 3. SAS backplane expander card 4. SD signal cable connector 5. SD signal cable connector 6. system board 7. integrated storage controller card 8. SAS connector on system board 9. SAS connector on system b...
Page 114 - Control Panel Assembly; Removing the control panel board–8 hard drive system
2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service an...
Page 115 - Installing the control panel board–8 hard drive system
Figure 53. Removing and installing the control panel board 1. control panel board 2. screws (2) 3. control-panel cable 4. display module cable Installing the control panel board–8 hard drive system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should onl...
Page 116 - Removing the control panel–8 hard–drive system
Next steps Follow the procedure listed in After working inside your system . Removing the control panel–8 hard–drive system Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Keep the #1 Philips screwdriver ready. ...
Page 117 - Installing the control panel–8 hard drive system
Figure 54. Removing and installing the control panel 1. control panel 2. notch on chassis front wall (2) 3. display module ZIF connector 4. display module cable Installing the control panel–8 hard drive system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. Yo...
Page 118 - Removing the control panel–10 hard–drive and 24–hard drive system
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the locking tab on the connector is released before removal and insertion. The locking tab must be engaged after insertion. 5. Connect the display module cable to the control panel board. Next steps Follow t...
Page 120 - VGA Module; Removing the VGA module
3. Using a #1 Philips screwdriver, replace the screw (located at the bottom of the chassis) that secures the control panel to the chassis. 4. Locate the connectors J_CP and J_FP_USB on the system board. NOTE: To locate the connectors on the system board, see System Board Connectors. 5. Connect the c...
Page 121 - Installing the VGA module
Figure 56. Removing and Installing the VGA Module 1. screw 2. VGA module cable 3. VGA module 4. control panel Installing the VGA module Prerequisites NOTE: This procedure applies only to the 8-hard drive system. CAUTION: Many repairs may only be done by a certified service technician. You should onl...
Page 122 - System board; Removing the system board
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the locking tab on the connector is released before removal and insertion. The locking tab must be engaged after insertion. 5. Connect the display module cables to the control panel board. Next steps Follow ...
Page 124 - Installing the system board
Figure 57. Removing and Installing the System Board 1. system board holder 2. system-board 3. release pin Installing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in yo...
Page 126 - Trusted Platform Module; Installing the Trusted Platform Module
Entering the system service tag using System Setup If you know the system service tag, use the System Setup menu to enter the service tag. 1. Turn on the system. 2. Press <F2> to enter the System Setup. 3. Click Service Tag Settings . 4. Enter the service tag. NOTE: You can enter the service t...
Page 127 - Re-enabling the TPM for BitLocker users
Steps1. Align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system board. 3. Press the plastic bolt until the bolt snaps into place. Figure 58. Installing the TPM 1. TPM 2. TPM connec...
Page 129 - Troubleshooting your system; Safety first—for you and your system; Troubleshooting a USB device
5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 130 - Troubleshooting iDRAC Direct (USB XML configuration)
3. If the problem is resolved, restart the system, enter the System Setup, and check if the non-functioning USB ports are enabled.Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0). 4. In the IDRAC Se...
Page 131 - Troubleshooting iDRAC Direct (laptop connection); Troubleshooting a serial I/O device; Troubleshooting a NIC
Troubleshooting iDRAC Direct (laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals . Steps 1. Make sure your laptop is connected to the front USB Management Port, identified by icon w...
Page 132 - Troubleshooting a wet system
7. Ensure that all network cables are of the proper type and do not exceed the maximum length. Next steps If all troubleshooting fails, see Getting Help . Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform trou...
Page 133 - Troubleshooting a damaged system; Troubleshooting the system battery
Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage ...
Page 134 - Troubleshooting power supply units; Power source problems
Steps1. Re-enter the time and date in the System Setup. 2. Turn off the system and disconnect it from the electrical outlet for at least one hour. 3. Reconnect the system to the electrical outlet and turn on the system. 4. Enter the System Setup.If the date and time are not correct in the System Set...
Page 135 - Troubleshooting cooling problems; Troubleshooting cooling fans
Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...
Page 136 - Troubleshooting system memory
3. If the fan functions properly, install the system cover. Next steps If the problem persists, see Getting Help . Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as autho...
Page 137 - Troubleshooting an internal USB key; Troubleshooting an SD card
Next steps If the problem persists after all memory modules have been checked, see Getting Help . Troubleshooting an internal USB key Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in yo...
Page 138 - Troubleshooting an optical drive; Troubleshooting a tape backup unit
5. Install the system cover. 6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 7. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is set to the required mode.Verify that correct SD slot i...
Page 139 - Troubleshooting a hard drive
Steps1. Use a different tape cartridge. 2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3. Reinstall the tape-backup software as instructed in the tape-backup software ...
Page 140 - Troubleshooting a storage controller; Troubleshooting expansion cards
Troubleshooting a storage controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...
Page 141 - Troubleshooting processors
Steps1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics . 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Ensure that each expansion card is firmly seated in its connector. 5...
Page 142 - System messages; Warning messages; Alert messages
System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals . Warning messages A warning message alerts you to a possible problem and prompts you to res...
Page 143 - Dell Embedded System Diagnostics; When to use the Embedded System Diagnostics
6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...
Page 144 - System diagnostic controls
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped l...
Page 145 - Jumpers and connectors; System board jumper settings
7 Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password . Table 6. System board jumper settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4–6). The passwo...
Page 146 - System board connectors
System board connectors Figure 59. System board connectors and jumpers Item Connector Description 1. J_BP_SIG1 Backplane signal connector 1 2. J_PS2 PSU 2 power connector 3. J_BP_SIG0 Backplane signal connector 0 4 J_SATA_CD Optical drive SATA connector 5. J_SATA_TBU SATA tape backup unit connector ...
Page 148 - Disabling a forgotten password
Item Connector Description 43 J_FAN1U_1 Cooling fan connector 44 J_CTRL_PNL Control panel connector 45 CPU1 Processor socket 1 46 J_FP_USB Front panel USB connector Disabling a forgotten password The system's software security features include a system password and a setup password. The password jum...
Page 149 - Technical specifications
8 Technical specifications Processor Processor type One or two Intel Xeon processor E5-2600 v3 product family Expansion Bus Bus type PCI Express Generation 3 Expansion cards For a list of supported expansion cards, see Expansion card installation guidelines . Expansion slots using riser card: Riser ...
Page 155 - Contacting Dell; Locating your system service tag
9 Getting help Contacting Dell About this task NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability va...