Page 3 - Contents
Contents 1 About your system................................................................................................ 9 Supported configurations ..................................................................................................................... 9 Front-panel features and ind...
Page 9 - About your system; Supported configurations
1 About your system The Dell PowerEdge R730 and R730xd systems are rack servers that support up to two Intel Xeon E5-2600 v3 processors, up to 24 DIMMs, and 28 hard drives/SSDs. NOTE: The R730 and R730xd systems support only internal, hot-swappable hard drives. Supported configurations PowerEdge R73...
Page 10 - Front-panel features and indicators
Front-panel features and indicators Figure 1. Front-panel features and indicators (3.5 inch hard-drive chassis)—PowerEdge R730 Item Indicator, button, or connector Icon Description 1 Power-on indicator, power button The power-on indicator lights when the system power is on. The power button controls...
Page 16 - LCD panel features
Item Indicator, Button, or Connector Icon Description 7 USB management port/iDRAC Direct Allows you to connect USB devices to the system or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals . The U...
Page 18 - View menu; Diagnostic indicators
View menu NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action. Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS ( Primary and Secondary ), Gateway , IP , and Subnet (IPv6 does not have Sub...
Page 20 - Hard-drive indicator codes
Hard-drive indicator codes Figure 7. Hard-drive indicators 1. hard-drive activity indicator 2. hard-drive status indicator 3. hard drive Figure 8. Hard-drive indicators on the hard-drive tray backplane 1. hard-drive activity indicator 2. hard-drive status indicator 3. hard-drive backplane on hard-dr...
Page 21 - iDRAC Direct LED indicator codes
Drive-status indicator pattern (RAID only) Condition Blinks green two times per second Identifying drive or preparing for removal. Off Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are no...
Page 22 - Quick Sync indicator codes
Convention iDRAC Direct LED indicator pattern Condition C Green and turns off Indicates that the file transfer is complete. D Not lit Indicates that the USB is ready to be removed or that a task is complete. The table below displays iDRAC Direct activity when configuring iDRAC Direct using your lapt...
Page 23 - Back-panel features and indicators
Power indicator pattern Condition Slow blink Quick Sync is waiting to be configured from iDRAC. Solid Quick Sync is ready to transfer. Blinks three times rapidly and then turns off Quick Sync feature is disabled from iDRAC. Blinks continuously when the mobile device touches the antenna Indicates dat...
Page 26 - NIC indicator codes; Power indicator codes
NIC indicator codes Figure 13. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). ...
Page 29 - Documentation matrix
Convention Power indicator pattern Condition A Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green When hot-adding a power supply unit, power supply unit LED flashes gre...
Page 30 - Quick Resource Locator
To... Refer to... Get an overview of the Dell Systems Management offerings Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed and management system, know the iDRAC features and troubleshoot using iDRAC Integrated Dell Remote ...
Page 31 - Performing initial system configuration; Setting up your system; Methods of setting up and configuring the iDRAC IP
2 Performing initial system configuration After you receive your PowerEdge system, you must set up your system, install the operating system, and set up and configure the system iDRAC IP address for system management. Setting up your system 1. Unpack the server. 2. Install the server into the rack. ...
Page 34 - Navigation keys
3 Pre-operating system management applications The pre-operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system.Your PowerEdge system has the following pre-operating system management app...
Page 35 - About System Setup; Entering System Setup
About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system.You can access System Setup in two ways: • Standard Graphical Browser— This is enabled by default.• Text Browser— This is enabled using Console Redirection. NOTE: By default...
Page 36 - System Information screen details
Menu Item Description Processor Settings Displays information and options related to the processor such as speed, cache size, and so on. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI...
Page 37 - Memory Settings screen details
Menu Item Description Contact Information System CPLD Version Displays the current revision of the system CPLD firmware. UEFI Compliance Version Displays the system firmware UEFI compliance level. Memory Settings screen details You can use the Memory Settings screen to view all the memory settings a...
Page 38 - Processor Settings screen details
Menu Item Descriptioninstalled. If Disabled , the system supports NUMA (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled . Snoop Mode Specifies the Snoop Mode options. Snoop Mode options available are Home Snoop , Early Snoop , Cluster on Die . By default, t...
Page 39 - SATA Settings screen details
Menu Item Description Logical Processor Idling Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption. By default, the option is set to Disabled . Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to ...
Page 42 - Boot Settings screen details
Menu Item Description Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the select...
Page 47 - System Security settings screen details
Menu Item Description Number of Turbo Boot Enabled Cores for Processor 1 NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 . Controls the number of turbo boost enabled cores for processor 1. By default, the maximum num...
Page 48 - Secure Boot Custom Policy Settings
Menu Item DescriptionClears all the contents of the TPM. By default, the TPM Clear option is set to No . Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To enable Intel TXT , Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurem...
Page 49 - Miscellaneous Settings screen details
Menu Item Description Authorized Signature Database Imports, exports, deletes, or restores entries in the Authorized Signature Database (db). Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Miscellaneous Settings screen details Y...
Page 50 - About Boot Manager; Entering Boot Manager; Changing the boot order
Menu Item Descriptionresults can be applied. It takes the system longer to be ready due to the forced system reset. When disabled, ISC does not execute. About Boot Manager Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without res...
Page 53 - Safety instructions; After working inside your system
4 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of ele...
Page 54 - Recommended tools; Removing the front bezel
Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock. This is only required when you have a bezel.• #2 Phillips screwdriver• #1 Phillips screwdriver• T6, T8, T10, and T15 Torx screwdrivers The following tools are required for asse...
Page 56 - Installing the front bezel; Removing the system cover
Related videos http://www.Dell.com/QRL/Server/PER730/Bezel http://www.Dell.com/QRL/Server/PER730/iDRAC-QuickSync Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Removing the system...
Page 58 - Inside the system
3. Turn the latch release lock clockwise to the locked position. 4. Install the optional bezel. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You...
Page 59 - Cooling shroud
7. expansion-card riser 3 8. network daughter card 9. expansion-card riser 2 10. expansion-card riser 1 11. hard-drive backplane Figure 20. Inside the system—PowerEdge R730xd 1. cooling-fan in the cooling-fan assembly (6) 2. processor (2) 3. DIMMs (24) 4. internal USB port 5. hard-drive backplane (b...
Page 60 - Removing the cooling shroud
Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due t...
Page 61 - Installing the cooling shroud; Hard-drive tray assembly; Removing the hard-drive tray
Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due...
Page 62 - Installing the hard-drive tray
Figure 22. Removing and installing the hard-drive tray 1. hard-drive tray handle (2) 2. hard drive (4) 3. hard-drive indicator 4. SAS cable 5. backplane signal cable 6. backplane power cable 7. guide pin on the chassis (4) Next steps 1. Replace the hard-drive tray. See Installing the hard-drive tray...
Page 63 - Removing a hard-drive blank from a hard-drive carrier
Steps1. Lift the hard-drive tray handles 90 degrees. 2. Hold the hard-drive tray handles and align the slots on the hard-drive tray with the guide pins on the system board. 3. Slide the hard-drive tray into the chassis. 4. Lower the hard-drive tray handles to lock the hard-drive tray in place. 5. Co...
Page 64 - Installing a hard-drive blank into a hard-drive carrier
Figure 23. Removing and installing the hard-drive blank from a hard-drive carrier 1. hard-drive blank 2. tab on the hard-drive carrier (4) 3. hard-drive carrier Next steps Follow the procedure listed in After working inside your system . Installing a hard-drive blank into a hard-drive carrier Prereq...
Page 65 - Removing a hard-drive carrier from the hard-drive tray
Removing a hard-drive carrier from the hard-drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and...
Page 66 - Installing a hard-drive carrier into the hard-drive tray
Figure 24. Removing and installing a hard-drive carrier from the hard-drive tray 1. release tab on the hard-drive tray 2. hard-drive carrier handle 3. hard-drive carrier Installing a hard-drive carrier into the hard-drive tray Prerequisites CAUTION: Many repairs may only be done by a certified servi...
Page 67 - Removing a hard drive from a hard-drive carrier
Steps1. Lift the hard-drive tray handles. 2. If a hard-drive blank is installed in the hard-drive slot, remove it. 3. Insert the hard-drive carrier into the hard-drive tray. 4. Lower the hard-drive carrier handle to engage the hard drive to the connector on the backplane and lock the hard drive in p...
Page 69 - Installing the hard-drive backplane in the hard-drive tray
Figure 26. Removing and installing the 3.5 inch (x4) hard-drive backplane—PowerEdge R730xd 1. release tab (2) 2. hard-drive indicators 3. hard-drive connector (4) 4. guide pin 5. hard-drive backplane Installing the hard-drive backplane in the hard-drive tray Prerequisites 1. Ensure that you read the...
Page 70 - Cooling fans; Removing a cooling fan
Cooling fans Your system supports six hot-swappable cooling fans. NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling-fan assembly. R...
Page 71 - Installing a cooling fan
Figure 27. Removing and installing a cooling fan 1. cooling-fan assembly 2. cooling-fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling-fan connector on system board (6) Related video http://www.Dell.com/QRL/Server/PER730/Fans Next steps 1. Replace the cooling fan. See Installing ...
Page 72 - Removing the cooling-fan assembly
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 74 - Installing the cooling-fan assembly; System memory
Installing the cooling-fan assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Dama...
Page 76 - General memory module installation guidelines; Mode-specific guidelines
channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.2 V RDIMM 1 2133, 1866, 1600, 1333 Dual rank or single rank 2 213...
Page 77 - Memory optimized (independent channel) mode
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to g...
Page 78 - Sample memory configurations
Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines. NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1. Memory configur...
Page 80 - Removing memory modules
System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 160 8 20 2R, x8, 1866 MT/s 2R, x8, 1600 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11, B1, B2, B3, B4, B5, B6, B7, B8, B9, B11 16 and 8 12 2R, x4, 2133 MT/s, 2R, x8, 2133 MT/s, 2R, x4...
Page 82 - Installing memory modules
Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...
Page 83 - Processors
Figure 31. Installing the memory module 1. memory module 2. alignment key 3. memory-module socket ejector (2) When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. 5. Repeat steps...
Page 84 - Removing a processor
Removing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...
Page 88 - Installing a processor
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...
Page 90 - Removing the PCIe card holder
3. thermal-grease syringe NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after you use it. c. Place the heat sink onto the processor.d. Tighten the four screws to secure the heat sink to the system board. NOTE: Tighten the screws diagonally opposite to each other....
Page 91 - Installing the PCIe card holder
Figure 36. Removing and installing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. Replace the PCIe card holder. See Installing the PCIe card holder . 2. Follow the procedure listed in After working inside your system . Installing the PCIe card holder Prerequisites 1. Ensure th...
Page 92 - Opening and closing the PCIe card holder latch
Opening and closing the PCIe card holder latch Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and s...
Page 93 - Cable retention bracket; Removing the cable retention bracket
Cable retention bracket Removing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove the PCIe card holder. 5. Remove all cables routed through the cab...
Page 94 - Installing the cable retention bracket; Integrated storage controller card; Removing the integrated storage controller card
Next steps 1. Replace the cable retention bracket. See Installing the cable retention bracket . 2. Follow the procedure listed in After working inside your system . Installing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed i...
Page 96 - Installing the integrated storage controller card; Expansion cards and expansion-card risers; Expansion card installation guidelines
Installing the integrated storage controller card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove the expansion-card riser 1. 5. Keep the #2 Phillips screwdriver handy. CAUTI...
Page 98 - Removing an expansion card from expansion-card riser 2 or 3
Card priority Card type Slot priority Max allowed PowerEdge R730 PowerEdge R730xd PowerEdge R730 PowerEdge R730xd 12 Gb SAS (full height) 7, 6, 4, 5 6, 4, 5 4 3 11 Integrated RAID integrated slot integrated slot 1 1 12 NDC integrated slot integrated slot 1 1 Removing an expansion card from expansion...
Page 99 - Installing an expansion card into the expansion-card riser 2 or 3
Figure 40. Removing and installing an expansion card from expansion-card riser 2 or 3 1. expansion card 2. expansion-card latch 3. expansion-card riser 4. power connector (for GPU cards) 5. expansion-card connector Next steps Follow the procedure listed in After working inside your system . Installi...
Page 100 - Removing an expansion card from the expansion-card riser 1
Steps1. Unpack the expansion card and prepare it for installation.For instructions, see the documentation accompanying the card. 2. Lift the expansion-card latch and remove the filler bracket. 3. Holding the card by its edges, position the card so that the connector on the expansion card aligns with...
Page 101 - Installing an expansion card into the expansion-card riser 1
Figure 41. Removing and installing an expansion-card from expansion-card riser 1 1. tab A 2. expansion-card riser 1 cage 3. expansion-card connector 4. tab B 5. latch 6. expansion card Next steps 1. Install the expansion-card riser. For more information, see Installing expansion-card risers 2. Follo...
Page 102 - Removing the riser 1 blank
Steps1. Unpack the expansion card and prepare it for installation.For instructions, see the documentation accompanying the card. 2. Press tab A and rotate the latch clockwise. 3. Press tab B and rotate the latch down. 4. Holding the card by its edges, position the card so that the card-edge connecto...
Page 103 - Installing the riser 1 blank
Figure 42. Removing and installing the riser 1 blank 1. slot on the chassis 2. tab (2) 3. riser 1 blank Installing the riser 1 blank To install the riser 1 blank, align the blank with the slot on the chassis and insert it into the chassis until it clicks into place. Removing expansion-card risers Pr...
Page 110 - Installing expansion-card risers; GPU card installation guidelines
Installing expansion-card risers Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, reinstall the expansion card(s) into the expansion-card riser 1. CAUTION: Many repairs may only be done by a certif...
Page 111 - Removing a GPU card
Removing a GPU card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized...
Page 112 - Installing a GPU card
Figure 50. Removing and installing the GPU card 1. expansion-card locking tab (3) 2. GPU card 3. PCIe card holder latch 4. expansion-card latch 5. expansion-card riser 3 Next steps Follow the procedure listed in After working inside your system . Installing a GPU card Prerequisites 1. Ensure that yo...
Page 113 - Removing an internal SD card; Installing an internal SD card
Steps1. Unpack the GPU cards and the GPU enablement kit. 2. Install the heat sinks from the kit and reinstall the cooling shroud. 3. Close the expansion-card locking tab on the cooling shroud and riser. 4. Lift the expansion-card latch. 5. Remove the filler brackets for the single- or double-wide GP...
Page 114 - Removing the internal dual SD module
2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service an...
Page 116 - Installing the internal dual SD module; Network daughter card; Removing the network daughter card
Convention IDSDM indicator code Condition C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline, has failed, or is write protected E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in After work...
Page 119 - System battery; Replacing the system battery
Steps1. Locate the USB connector or USB key on the system board. NOTE: To locate the internal USB connector on the system board, see System board connectors . 2. If installed, remove the USB key. 3. Insert the new USB key into the USB connector. Figure 53. Replacing the internal USB key 1. USB memor...
Page 121 - Power supply units
Figure 55. Installing the system battery 1. system battery 2. positive side of the battery connector Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system . 3. While booting, press <F2> to enter the System Setup and ensure the battery is o...
Page 122 - Hot Spare feature; Removing the power supply unit blank
Hot Spare feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy. When the Hot Spare feature is enabled, one of the redundant power supplies is switched to a sleep state. The active power supply supports 100% of the lo...
Page 123 - Installing the power supply unit blank; Removing an AC power supply unit
Figure 56. Removing and installing the power supply blank 1. power supply blank 2. power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay. To install the power supply unit blank, align the blank with the power supply unit ...
Page 124 - Installing an AC power supply unit
Figure 57. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Related video http://www.Dell.com/QRL/Server/PER730/PSU Installing an AC power supply unit Prerequisites CAUTION: Many repair...
Page 125 - Wiring instructions for a DC power supply unit; Input requirements
3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place. NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable management arm, see the system’s rack documentation. 4. Connect the po...
Page 127 - Assembling the DC input power wires
Assembling the DC input power wires Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply...
Page 128 - Removing a DC power supply unit
Removing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply wit...
Page 129 - Installing a DC power supply unit; System board; Removing the system board
Installing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply w...
Page 131 - Installing the system board
Figure 61. Removing and installing the system board 1. release pin 2. system board 3. system-board holder Next steps 1. Replace the system board. See, Installing the system board . 2. Follow the procedure listed in After working inside your system . Installing the system board Prerequisites 1. Ensur...
Page 133 - Entering the system service tag using System Setup; Trusted Platform Module; Installing the Trusted Platform Module
b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. For more information, see Entering the system service tag . c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM f...
Page 134 - Re-enabling the TPM for BitLocker users
CAUTION: Do not remove an installed Trusted Platform Module (TPM). Any attempt to remove an installed TPM from the system board may damage the TPM. Steps1. Align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic bolt ali...
Page 135 - Hard drives
5. Save the settings. 6. Reboot your system. 7. Enter System Setup again. 8. In the System Setup Main Menu , click System BIOS → System Security Settings . 9. In the Intel TXT option, select On . Hard drives Your system supports Enterprise-class hard drives, which are designed for 24x7 operating env...
Page 139 - Removing a 1.8 inch hard drive from a hard-drive carrier
Steps Press the release button and slide the blank out of the hard-drive slot. Figure 66. Removing and installing a 3.5 inch hard-drive blank 1. hard-drive blank 2. release button Next steps If applicable, install the front bezel. Installing a 3.5 inch hard-drive blank Prerequisites 1. Ensure that y...
Page 140 - Installing a 1.8 inch hard drive into a hard-drive carrier; Removing a hot-swap hard drive
Figure 67. Removing and installing a 1.8 hard drive into a hard-drive carrier 1. hard drive carrier 2. hard-drive Installing a 1.8 inch hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting...
Page 142 - Installing a hot-swap hard drive
Figure 69. Removing and installing a 1.8 inch hot-swap hard drive 1. release button 2. hard-drive carrier 3. hard-drive carrier handle Related video http://www.Dell.com/QRL/Server/PER730/HDD Installing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service ...
Page 144 - Installing a hard drive into a hard-drive carrier
Installing a hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and supp...
Page 165 - Removing the tape backup unit
NOTE: This procedure applies only to PowerEdge R730xd systems. Steps1. Align the notches on the backplane with the notches on the chassis. 2. Lift the release pin and slide the backplane toward the back of the chassis until firmly seated. 3. Release the release pin to lock the backplane to the chass...
Page 166 - Installing the tape backup unit
Figure 89. Removing and installing the tape backup unit 1. tape backup unit 2. tape backup unit slot 3. release tab Installing the tape backup unit Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repa...
Page 167 - Removing the optical drive
Optical drive (optional) Removing the optical drive Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . NOTE: This procedure applies only to PowerEdge R730 systems. CAUTION: Many repairs may only be done by a certified...
Page 168 - Installing the optical drive; SD vFlash media card; Replacing an SD vFlash media card
3. release tab Next steps Follow the procedure listed in After working inside your system . Installing the optical drive Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . NOTE: This procedure applies only to PowerEdg...
Page 169 - Removing the vFlash media unit
Figure 91. Removing and installing the SD vFlash media card 1. SD vFlash media card 2. SD vFlash media-card slot 3. To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD vFlash media card into the card slot on the module. NOTE: The slot is keyed to e...
Page 170 - Installing the vFlash media unit
Figure 92. Removing and installing the vFlash media unit 1. cable 2. screw 3. vFlash media unit 4. vFlash media slot 5. standoff Next steps Follow the procedure listed in After working inside your system . Installing the vFlash media unit Prerequisites 1. Ensure that you read the Safety instructions...
Page 171 - Control panel assembly
Steps1. Slide in and align the vFlash media unit with the vFlash media slot on the back of the chassis. 2. Connect the cable to the vFlash media unit. 3. Replace the screw securing the vFlash media unit to the chassis. Next steps Follow the procedure listed in After working inside your system . Cont...
Page 180 - Troubleshooting your system; Safety first—for you and your system; Troubleshooting a USB device
5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 181 - Troubleshooting iDRAC Direct (USB XML configuration)
3. If the problem is resolved, restart the system, enter the System Setup, and check if the non-functioning USB ports are enabled.Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0). 4. In the IDRAC Se...
Page 182 - Troubleshooting iDRAC Direct (laptop connection); Troubleshooting a serial I/O device; Troubleshooting a NIC
Troubleshooting iDRAC Direct (laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals . Steps 1. Make sure your laptop is connected to the front USB Management Port, identified by icon w...
Page 183 - Troubleshooting a wet system
7. Ensure that all network cables are of the proper type and do not exceed the maximum length. Next steps If all troubleshooting fails, see Getting Help . Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform trou...
Page 184 - Troubleshooting a damaged system; Troubleshooting the system battery
Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage ...
Page 185 - Troubleshooting power supply units; Power source problems
Steps1. Re-enter the time and date in the System Setup. 2. Turn off the system and disconnect it from the electrical outlet for at least one hour. 3. Reconnect the system to the electrical outlet and turn on the system. 4. Enter the System Setup.If the date and time are not correct in the System Set...
Page 186 - Troubleshooting cooling problems; Troubleshooting cooling fans
Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...
Page 187 - Troubleshooting system memory
3. If the fan functions properly, install the system cover. Next steps If the problem persists, see Getting Help . Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as autho...
Page 188 - Troubleshooting an internal USB key; Troubleshooting an SD card
Next steps If the problem persists after all memory modules have been checked, see Getting Help . Troubleshooting an internal USB key Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in yo...
Page 189 - Troubleshooting an optical drive; Troubleshooting a tape backup unit
5. Install the system cover. 6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 7. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is set to the required mode.Verify that correct SD slot i...
Page 190 - Troubleshooting a hard drive
Steps1. Use a different tape cartridge. 2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3. Reinstall the tape-backup software as instructed in the tape-backup software ...
Page 191 - Troubleshooting a storage controller; Troubleshooting expansion cards
Troubleshooting a storage controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...
Page 192 - Troubleshooting processors
Steps1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics . 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Ensure that each expansion card is firmly seated in its connector. 5...
Page 193 - System messages; Warning messages; Alert messages
System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals . Warning messages A warning message alerts you to a possible problem and prompts you to res...
Page 194 - Dell Embedded System Diagnostics; When to use the Embedded System Diagnostics
6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...
Page 195 - System diagnostic controls
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped l...
Page 196 - Jumpers and connectors; System board jumper settings
7 Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password . Table 5. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local acc...
Page 199 - Disabling a forgotten password
Item Connector Description 44 J_FAN2U_1 Cooling fan connector 45 J_CTRL_PNL Control panel signal connector 46 CPU 1 Processor 1 47 J_FP_USB Front-panel USB connector Disabling a forgotten password The system's software security features include a system password and a setup password. The password ju...
Page 200 - Technical specifications
8 Technical specifications Processor Processor type One or two Intel Xeon processor E5-2600 v3 product family Power AC power supply (per power supply) Wattage 495 W, 750 W, or 1100 W Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating. 1908 BTU/hr maximum (495...
Page 207 - Contacting Dell; Locating your system service tag
9 Getting help Contacting Dell About this task NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability va...