Page 3 - Contents
Contents 1 About your system................................................................................................ 8 Front-panel features and indicators ..................................................................................................... 8 LCD panel features .................
Page 8 - About your system; Front-panel features and indicators
1 About your system The Dell PowerEdge R530 is a rack server that supports up to two processors based on the Intel E5-2600 v3 product family, up to 12 DIMMs, and up to eight drive bays for hard drives/ SSDs. The PowerEdge R530 system is available in the following configurations: • Redundant power su...
Page 10 - LCD panel features; Home screen
LCD panel features The system's LCD panel provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention. For more information on error messages, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals ...
Page 11 - Setup menu; View menu
2. Select the Home icon. 3. From the Home screen, press the Select button to enter the main menu. Setup menu NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action. Option Description iDRAC Select DHCP or Static IP to configure the network...
Page 12 - Hard-drive indicator patterns
Hard-drive indicator patterns Figure 3. Hard-drive indicators 1. hard-drive activity indicator 2. hard-drive status indicator 3. hard drive NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains OFF. Drive-...
Page 13 - Back-panel features and indicators
Drive-status indicator pattern (RAID only) Condition Blinks green three seconds, amber three seconds, and OFF six seconds Rebuild aborted Back-panel features and indicators Figure 4. Back-panel features and indicators for a non-redundant power supply unit chassis and a redundant power supply unit ch...
Page 15 - NIC indicator codes; Power supply unit indicator codes; Power indicator codes for AC and DC redundant power supply unit
NIC indicator codes Figure 5. NIC indicators 1. link indicator 2. activity indicator Convention Indicator pattern Description A Link and activity indicators are OFF The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1...
Page 18 - Indicator codes for non-redundant power supply
Convention Power indicator pattern Condition A Green The handle/LED indicator lights green indicating that a valid power source is connected to the PSU and that the PSU is operational. B Flashing green When hot-adding a PSU, the handle of the new power supply unit flashes green five times at 4 Hz ra...
Page 19 - Documentation matrix
Diagnostic Indicator Pattern Description Not lit Power is not connected or power supply is faulty. Green A valid power source is connected to the power supply and the power supply is operational. Documentation matrix The documentation matrix provides information on documents that you can refer to fo...
Page 21 - Performing initial system configuration; Setting up your system; Setting up and configuring the iDRAC IP address
2 Performing initial system configuration After you receive your PowerEdge system, you must set up your system, install the operating system if it is not pre-installed, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the server. 2. Install the server into the r...
Page 24 - Navigation keys; About System Setup
3 Pre-operating system management applications The pre-operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system.Your PowerEdge system has the following pre-operating system management app...
Page 27 - Processor Settings screen
Menu Item Description Spare with Advanced ECC Mode . By default, the Memory Operating Mode option is set to Optimizer Mode . NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration of your system. Node Interleaving Specifies if Non-Uniform ...
Page 28 - SATA Settings screen
Menu Item Description DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. By default, the DCU IP Prefetcher option is set to Enabled . Execute Disable Enables or disables the execute disable memory protection technology. By default, the Execute Disable option is set to Ena...
Page 32 - Integrated Devices screen details
Integrated Devices screen details The Integrated Devices screen allows you to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports.In the System Setup Main Menu , click System BIOS → Integrated Devices . Menu Item Des...
Page 33 - Serial Communication screen
automatically used as the primary display even if the Embedded Video Controller setting is Disabled . Current State of Embedded Video Controller Displays the current state of the Embedded Video Controller. Current State of Embedded Video Controller is a read only field, indicating the current state ...
Page 34 - System Profile Settings screen
Menu Item Description NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial MUX setting can independently be changed in iDRAC. Therefore, loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the defau...
Page 35 - System Security Settings screen
Menu Item Description Energy Efficient Turbo Enables or disables the Energy Efficient Turbo . Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted within the turbo range based on workload. C1E Enables or disables the processor to switch to a minimum perf...
Page 37 - Miscellaneous Settings screen
Menu Item Description Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image using the certificates in the Secure Boot Policy. Secure Boot is disabled by default. Secure Boot Policy When Secure Boot policy is Standard , the BIOS uses the system manufacturer’s key and certi...
Page 38 - About Boot Manager; Entering Boot Manager; Boot Manager main menu; About Dell Lifecycle Controller
Menu Item Description in the operating system does not support UEFI video output standards. This field is only for UEFI boot mode. You cannot set this to Enabled if UEFI Secure Boot mode is enabled. About Boot Manager Boot Manager enables you to add, delete, and arrange boot options. You can also ac...
Page 40 - Using your system password to secure your system
About this task To assign a System Password and Setup Password , follow the steps below: Steps1. To enter System Setup, press <F2> immediately after a power-on or reboot. 2. From the System Setup Main Menu , select System BIOS and press <Enter>. The System BIOS screen is displayed. 3. On...
Page 42 - Entering the iDRAC Settings utility
Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may...
Page 43 - Safety instructions; After working inside your system
4 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a ri...
Page 44 - Recommended tools; Removing the front bezel
Related Links Installing the system coverInstalling the front bezel Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the front bezel lock. This is required only if you have a front bezel.• #1 Phillips screwdriver• #2 Phillips screwdriver The...
Page 45 - Installing the front bezel; Removing and installing the system cover
1. bezel lock 2. front bezel Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Lock the bezel. Figure 9. Removing and installing the front bezel 1. release latch 2. keylock 3. front bezel Removing and installing the s...
Page 46 - Removing the system cover; Installing the system cover
Removing the system cover Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . Steps1. On top of the system, locate the latch release lock and rotate the lock to the unlocked position. 2. Lift the latch and slide the co...
Page 47 - Inside the system
Steps1. Align the slots of the system cover with the tabs on the chassis. 2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place. 3. Turn the cover latch release lock clockwise to the locked position. Next steps 1. Install the bezel (opt...
Page 49 - Cooling shroud; Removing the cooling shroud
Figure 12. Inside the System—Non-Redundant Power Supply Unit Chassis 1. control-panel board 2. hard-drive backplane 3. cooling fans (5) 4. power supply ( non redundant) 5. optional expansion-card riser 6. processor (2) 7. DIMM (12) Cooling shroud Removing the cooling shroud Prerequisites CAUTION: Ma...
Page 51 - Installing the cooling shroud; System memory
Installing the (optional) expansion-card riserInstalling the cooling shroud Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or...
Page 53 - General memory module installation guidelines; Mode-specific guidelines
channel 3: slot B4 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.2 V RDIMM 1 2133, 1866, 1600, and 1333 Single rank or dual rank 2 General memor...
Page 54 - Sample memory configurations
• Memory modules must be identical in size, speed, and technology.• DIMMs installed in memory sockets with white release levers must be identical and similar rule applies for sockets with black release levers. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A2...
Page 56 - Removing a memory module
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 2R, x8, 1866 MT/s NOTE: 16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs must be installed in slots A5, A6, A7, and A8. 192 16 12 2R,...
Page 58 - Installing memory modules
Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ...
Page 60 - Hard drives; Removing a hot-swap hard drive
Hard drives Your system supports up to eight 3.5 inch or 2.5 inch hot-swappable hard disk drives/SSDs. All hard drives connect to the system board through the hard-drive backplane. Hot-swappable hard drives are supplied in hot-swappable hard-drive carriers that fit in the hard-drive slots. CAUTION: ...
Page 61 - Installing a hot-swap hard drive
Figure 17. Removing and installing a hot-swap hard drive 1. release button 2. hard-drive carrier 3. hard-drive carrier handle Next steps If removed, install the front bezel. Related Links Removing the front bezelInstalling the front bezel Installing a hot-swap hard drive Prerequisites CAUTION: Many ...
Page 64 - Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter
Figure 19. Hard-drive blank installation sequence Next steps If applicable, install the front bezel. Related Links Removing the front bezelInstalling the front bezel Removing a 2.5 inch hard drive from a 3.5 inch hard-drive adapter Prerequisites CAUTION: Many repairs may only be done by a certified ...
Page 65 - Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter; Removing a hard-drive adapter from a hard-drive carrier
Installing a 2.5 inch hard drive into a 3.5 inch hard-drive adapter Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephon...
Page 66 - Installing a hard-drive adapter into a hard-drive carrier; Removing a hard drive from a hard-drive carrier
Installing a hard-drive adapter into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service ...
Page 67 - Installing a hard drive into a hard-drive carrier; Removing the optical drive
Figure 22. Removing and installing a hard drive into a hard-drive carrier 1. screw (4) 2. hard drive 3. hard-drive carrier Installing a hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting...
Page 68 - Installing the optical drive
1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . Steps1. Disconnect the power/data cable from the back of the optical drive. NOTE: Note the routing of the power/data cable as you remove them from the system board and drive. You m...
Page 69 - Cooling fans; Removing a cooling fan
1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . Steps1. If installed, remove the optical drive blank, and then press the blue release tab at the back of the blank and push the blank out of the system. 2. Align the optical drive ...
Page 73 - Expansion-card installation guidelines
Expansion-card installation guidelines Your system supports PCI Express Generation 2 and Generation 3 expansion cards. Use the following table as a guide for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority must be installed first ...
Page 75 - Removing an expansion card from the system board
Card Priority Category Slot Priority Max Allowed 1Gb NICs (Full height) 2,1 2 9 Non-RAID (Low profile) 3 1 Non-RAID (Full height) 2,1 2 Removing an expansion card from the system board Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working in...
Page 76 - Installing an expansion card on the system board
1. expansion card retention latch lock 2. expansion card retention latch 3. expansion card 4. expansion card connector Next steps 1. If applicable, connect the data / power cables to the expansion card. 2. Follow the procedure listed in After working inside your system . Installing an expansion card...
Page 79 - Removing an expansion card from the expansion-card riser
Steps1. Align the expansion-card riser with the PCIe connector on the system board and the riser guides on the system board and chassis. 2. Lower the expansion-card riser into place until the expansion-card riser is fully seated in the connector. Next steps 1. Follow the procedure listed in After wo...
Page 81 - Installing an expansion card into the expansion-card riser
Next steps 1. If applicable, install an expansion card. 2. Install the expansion-card riser. 3. Install the cooling shroud. 4. If applicable, open the expansion-card latch on the cooling shroud to support a full length expansion card. 5. Follow the procedure listed in After working inside your syste...
Page 82 - Removing the iDRAC ports card
5. If applicable press the expansion-card latch on the cooling shroud to secure the expansion-card in position 6. Follow the procedure listed in After working inside your system . 7. Install any device drivers required for the expansion-card as described in the documentation for the card. Related Li...
Page 84 - Installing the iDRAC ports card; SD vFlash media card; Replacing an SD vFlash media card
Installing the iDRAC ports card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage d...
Page 85 - Internal dual SD module; Removing an internal SD card
Figure 30. Removing and installing the SD vFlash media card 1. SD vFlash media card 2. SD vFlash media-card slot 3. To install an SD vFlash media card, insert the contact-pin end of the SD vFlash media card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the ...
Page 86 - Installing an internal SD card
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 87 - Removing the internal dual SD module
Next steps 1. If applicable, install the PCIe expansion-card riser. 2. If applicable, connect the required power or data cables to the expansion card(s). 3. Reinstall the cooling shroud. 4. If applicable open the expansion-card latch on the cooling shroud to secure the full length expansion card. 5....
Page 89 - Installing the internal dual SD module
Convention IDSDM indicator code Condition E Not lit Indicates that the card is missing or is booting Next steps 1. If applicable, install the PCIe expansion-card riser. 2. If applicable, connect the required power or data cables to the expansion card(s). 3. Reinstall the cooling shroud. 4. If applic...
Page 90 - Integrated storage controller card; Removing the integrated storage controller card
Removing the cooling shroudRemoving the (optional) expansion-card riserInstalling an internal SD cardInstalling the (optional) expansion-card riserInstalling the cooling shroud Integrated storage controller card Your system supports an integrated storage controller card that provides the integrated ...
Page 92 - Installing the integrated storage controller card; Processors
Installing the integrated storage controller card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. NOTE: If applicable, close the expansion-card latch on the cooling shroud to release t...
Page 93 - Removing a processor
• Installing an additional processor• Replacing a processor NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. Removing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform tr...
Page 97 - Installing a processor
4. Reinstall the cooling shroud. 5. If applicable open the expansion-card latch on the cooling shroud to secure the full length expansion card. 6. Follow the procedure listed in After working inside your system . Related Links Removing the cooling shroudRemoving the (optional) expansion-card riserIn...
Page 100 - Power supplies; Hot Spare feature; Removing the power supply unit blank
Removing the cooling shroudRemoving the (optional) expansion-card riserInstalling the (optional) expansion-card riserInstalling the cooling shroud Power supplies Your system supports: • Two 495 W, 750 W, or 1100 W AC power supply modules• One cabled 450 W power supply module (non-redundant)• Two 750...
Page 101 - Installing the power supply unit blank; Removing an AC power supply unit
CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. Figure 37. Removing and installing the power supply blank 1. power suppl...
Page 102 - Installing an AC power supply unit
Steps1. Disconnect the power cable from the power source and from the power supply unit you intend to remove and remove the cables from the strap. 2. Press the release latch and slide the power supply unit out of the chassis. Figure 38. Removing and installing an AC power supply unit 1. release latc...
Page 105 - Wiring instructions for a DC power supply unit
Removing the cooling shroudRemoving the (optional) expansion-card riserInstalling the (optional) expansion-card riserInstalling the cooling shroud Installing a non-redundant AC power supply (cabled) Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should on...
Page 108 - Removing a DC power supply unit
Figure 41. Assembling the DC input power wires 1. wire RTN 2. DC power connector 3. captive screws (2) 4. rubber cap 5. DC power socket 6. wire –48 V Removing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all conn...
Page 109 - Installing a DC power supply unit
Figure 42. Removing and installing a DC power supply 1. release latch 2. power supply status indicator 3. power supply 4. connector 5. power supply handle Next steps • Follow the procedure listed in After working inside your system . Installing a DC power supply unit Prerequisites WARNING: For equip...
Page 110 - Power interposer board; Removing the power interposer board
NOTE: If you unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation. 3. Connect the safety ground wire. 4. Install the DC power connector in the power supply unit. CAUTION: When connecting the power wires, secure the wires ...
Page 112 - Installing the power interposer board; System battery; Replacing the system battery
Installing the power interposer board Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Da...
Page 114 - Removing the hard-drive backplane
5. Follow the procedure listed in After working inside your system . 6. While booting, press <F2> to enter the System Setup and ensure that the battery is operating properly. 7. Enter the correct time and date in the System Setup Time and Date fields. 8. Exit the System Setup. Related Links Re...
Page 116 - Installing the hard-drive backplane
Figure 46. Cabling diagram of the hard-drive backplane using the integrated storage controller 1. system board 2. integrated storage controller connector 3. integrated storage controller 4. signal cable connector on system board 5. hard-drive backplane 6. SAS B cable connector on backplane 7. signal...
Page 117 - Control panel and I/O module; Removing the control-panel board
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 118 - Installing the control-panel board
Figure 47. Removing and installing the control-panel board 1. control-panel board 2. screws (2) 3. control-panel data cable 4. LCD display module cable 5. USB cable Next steps 1. Reconnect the USB cable, control panel cable, and the LCD display module cable to the control- panel board. 2. Follow the...
Page 119 - Removing the control panel
Steps1. Fit the control-panel board in the chassis, while aligning the screw holes on the control-panel board with the standoffs on the chassis. 2. Secure the control-panel board to the chassis with the two screws. CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensu...
Page 120 - Installing the control panel
Figure 48. Removing and installing the control panel a. locks on the control panel (7) b. control panel c. cable guide retaining screw (2) d. cable guide e. display module cable Next steps 1. Reconnect the display module cable to the control-panel board 2. Follow the procedure listed in After workin...
Page 121 - System board; Removing the system board
Steps1. Slide the left side of the control panel into the chassis so that the left tab on the control panel aligns with the slot on the chassis wall and the top left tab aligns with the slot on the top of the chassis. 2. Pull the display module cable through the opening slot in the front and into th...
Page 123 - Installing the system board
Figure 50. Removing and installing the system board 1. system board 2. system-board holder Related Links Removing the cooling shroudRemoving the (optional) expansion-card riserRemoving an AC power supply unitRemoving the integrated storage controller cardRemoving the internal dual SD moduleReplacing...
Page 126 - Trusted Platform Module; Installing the Trusted Platform Module
Trusted Platform Module The Trusted Platform Module (TPM) is used to generate/store keys, protect/authenticate passwords, and create/store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server. CAUTION: Do not attempt to remove the Trusted...
Page 127 - Re-enabling the TPM for BitLocker users
3. slot on the TPM connector 4. plastic bolt 5. slot on the system board Next steps Follow the procedure listed in After working inside your system . Re-enabling the TPM for BitLocker users Initialize the TPM.For more information on initializing the TPM, see http://technet.microsoft.com/en-us/librar...
Page 128 - Troubleshooting your system; Safety first—for you and your system; Troubleshooting a USB device
5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 129 - Troubleshooting a serial I/O device; Troubleshooting a NIC
3. If the problem is resolved, restart the system, enter the System Setup, and check if the non-functioning USB ports are enabled.Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0). 4. In the IDRAC Se...
Page 130 - Troubleshooting a wet system
Remove and reinstall the drivers if applicable. See the NIC's documentation. • If applicable, change the autonegotiation setting.• Use another connector on the switch or hub. 4. Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's documentation. 5. Enter the S...
Page 131 - Troubleshooting a damaged system; Troubleshooting the system battery
9. Run the appropriate diagnostic test. For more information, see Using System Diagnostics . Next steps If the tests fail, see Getting Help . Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooti...
Page 132 - Troubleshooting power supply units; Power source problems
Steps1. Re-enter the time and date in the System Setup. 2. Turn off the system and disconnect it from the electrical outlet for at least one hour. 3. Reconnect the system to the electrical outlet and turn on the system. 4. Enter the System Setup.If the date and time are not correct in the System Set...
Page 133 - Troubleshooting cooling problems; Troubleshooting cooling fans
NOTE: After installing a power supply unit, allow several seconds for the system to recognize the power supply unit and determine if it is working properly. If the problem persists, see Getting Help . Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service tech...
Page 134 - Troubleshooting system memory
Steps1. Remove the system cover. 2. Reseat the fan or the fan's power cable. 3. Install the system cover. 4. Restart your system., Next steps If the problem persists, see Getting Help . Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technici...
Page 135 - Troubleshooting an internal USB key; Troubleshooting an SD card
14. Install the system cover. 15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system. 16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed. Next steps If the problem persists after a...
Page 136 - Troubleshooting an optical drive
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next restart, the system displays a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical alert will be logged and chassis health will degrade. 4. Re...
Page 137 - Troubleshooting a hard drive; Troubleshooting a storage controller
Troubleshooting a hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due ...
Page 138 - Troubleshooting expansion cards
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9. Remove the system cover. 10. Remove all expansion cards install...
Page 139 - Troubleshooting processors; System messages; Warning messages
c. Reinstall one of the expansion cards.d. Close the system.e. Run the appropriate diagnostic test. For more information, see Using System Diagnostics . Next steps If the problem persists, see Getting Help . Troubleshooting processors Prerequisites CAUTION: Many repairs may only be done by a certifi...
Page 140 - Alert messages
Alert messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation. 140
Page 141 - Using system diagnostics; Dell Embedded System Diagnostics; When to use the Embedded System Diagnostics
6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...
Page 142 - System diagnostic controls
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped l...
Page 143 - Jumpers and connectors; System board jumper settings
7 Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a Forgotten Password . Table 8. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). The password r...
Page 145 - Disabling a forgotten password
Item Connector Description 11 INTRUSION Intrusion switch connector 12 FAN6 Cooling fan 6 connector 13 A1,A5,A2,A6 DIMMS for CPU1 channels 0&1 14 FAN5 Cooling fan 5 connector 15 CPU1 Processor socket 1 16 FAN4 Cooling fan 4 connector 17 PWR_CONN B(P2) CPU1 power connector 18 A8,A4,A7,A3 DIMMS for...
Page 147 - Technical specifications
8 Technical specifications Processor Processor type One or two Intel Xeon processors E5-2600 v3 product family Expansion Bus Bus type PCI Express Generation 2 and PCI Express Generation 3 expansion slots with an optional riser card Expansion slots (with optional expansion card riser) Riser 1 (Plug i...
Page 153 - Getting help; Contacting Dell; Locating your system Service Tag
9 Getting help Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and pr...