Dell B3460dn- Manual

1 Right side 30 cm (12 in.) 2 Front 51 cm (20 in.) 3 Left side 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 30 cm (12 in.) Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. You can configure ...

3 Standard bin 4 Front door release button 5 Controller board access door 6 100 ‑ sheet multipurpose feeder 7 Standard 550 ‑ sheet tray 8 Optional 550 ‑ sheet trays Using the printer control panel 1 2 3 4 5 6 7 8 9 10 11 12 13 Use the To 1 Display View the printer status and messages. Set up and ope...

Additional printer setup Installing internal options Notes: • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-FiProtected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Available internal options Memory ca...

2 Use the following illustration to locate the appropriate connector. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components orconnectors. 2 1 1 Memory ...

Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have other dev...

4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the ...

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. 2 1 2 Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. Fo...

• The appropriate Ethernet cable with the Ethernet port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. 1 2 3 4 5 6 7 Use the To 1 USB port Attach an optional wireless networ...

If the installation dialog screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run . b In the Start Search or Run dialog, type D:\setup.exe , where D is the letter of your CD or DVD drive. c Press Enter , or click OK . 3 Click Install , and the...

2 Add any installed hardware options, and then click OK . Networking Notes: • Purchase a wireless network adapter first before setting up the printer on a wireless network. To install thewireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID)...

For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/...

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn theprinter back on. 6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]section, see if the status is “Connected”. For more ...

Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 105 and “Storing paper” on page 40. Setting the paper size and type 1 From the printer control panel, navigate to: > ...

To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull the tray ...

Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock,transparencies, and envelopes. You can also use it for single ‑ page print jobs on letterhead. 1 Open the multipurpose feeder. a Pull the multipurpose f...

• Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self ‑ stick adhesives. These envelopes may severely damage the printer. 5 From the printer control panel, set the paper size and type in th...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Pape...

Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such ...

Paper and specialty media guide Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of thepaper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print qu...

For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain long paper is recommended. Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print...

Use papers printed with heat ‑ resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected bythe resin in toner. Inks that are oxidation ‑ set or oil ‑ base...

Supported paper sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide . Paper size Standard tray Optional 550 ‑ sheet tray Multipurpose feeder Duplex mode...

Paper size Standard tray Optional 550 ‑ sheet tray Multipurpose feeder Duplex mode 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X C5 Envelope 162 x 229 mm (6.4 x 9 in.) X X X B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) X X X Other Envelope 229 x 356 mm (9 ...

Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty mediacan affect how reliably documents print. For more information, see “Avoiding jams” on page 105 and “Storing paper”on page 40. Printing a document Printing a document 1 From...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quality Menu > Toner Darkness . 3 Adjust the toner darkness, and then click Submit . Using the printer control panel 1 From the printer control panel, navigate ...

Supported flash drives and file types Flash drive File type Notes: • Hi ‑ Speed USB flash drives must support the full ‑ speed standard. Devices supporting only USB low ‑ speed capabilities are not supported. • USB flash drives must support the File Allocation Table (FAT) system. Devices formattedwi...

3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidentialprint job, also enter a four ‑ digit PIN. 4 Click OK or Print . 5 From the printer control panel, release the print job: • For confidential print jobs, navigate to: Held jobs > s...

Canceling a print job from the computer For Windows users 1 Open the printers folder. a Click , or click Start and then click Run . b In the Start Search or Run dialog, type control printers . c Press Enter , or click OK . 2 Double ‑ click the printer icon. 3 Select the print job you want to cancel....

Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Menu Settings Page Device Statistics Network Setup Page 1 Profiles List Print Fonts Print Dire...

Paper menu Default Source menu Use To Default Source Tray [x]MP FeederManual PaperManual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MP Feeder toappear as a m...

Configure MP menu Use To Configure MP CassetteManualFirst Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures themultipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for ...

Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...

Use To Colored Weight LightNormalHeavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory default setting. Light Weight Light Specify that the weight of the paper loaded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Cotton/Rough ...

Use To Light Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Light as the paper type. Heavy Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Heavy as the paper type. Custom [x] Loading DuplexOff Determine and set two ‑ ...

Universal Setup menu Use To Units of Measure InchesMillimeters Identify the units of measure. Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the ...

Use To Network Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer. No...

Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card Use To View Card Status ConnectedDisconnected View the connection s...

Use To Enable AutoIP YesNo Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting. Enable FTP/TFTP YesNo Enable the built-in FTP server, which lets you send files to the printer using File TransferProtocol. Note: Yes is the factory default setting. Enable HTTP Se...

Use To Set Hostname * Set the host name. Note: The host name is limited to 15 characters, and accepts US ‑ ASCII, alphanumeric characters and hyphen only. View Address * View the current IPv6 addresses. View Router Address * View the current router address. Enable DHCPv6 OnOff Enable DHCPv6 in the p...

Use To View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: • Network/Ports > Sta...

SMTP Setup menu Use To Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specify the amount of time in seconds before the server stops trying...

Security menu Miscellaneous Security Settings menu Use To Login Restrictions Panel Login TimeoutRemote Login Timeout Limit the number and time frames of failed login attempts on the printer controlpanel before all users are locked out. Notes: • Panel Login Timeout specifies how long the printer rema...

Set Date and Time menu Use To Current Date and Time Show the current date and time settings for the printer. Manually Set Date and Time [input date/time] Enter the date and time. Notes: • For touch ‑ screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually setting the date...

Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the printer display. Note: Not a...

Use To Press Sleep Button Do nothingSleepHibernate Determine how the printer, while in idle state, reacts to a shortpress of the Sleep button. Note: Sleep is the factory default setting. Press and Hold Sleep Button Do nothingSleepHibernate Determine how the printer, while in idle state, reacts to a ...

Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printing from the software program. For Windows users: 1 Click File > Print . 2 ...

Use To Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Paper Saver Ordering HorizontalReverse HorizontalRev...

Use To Toner Darkness 1–10 Lighten or darken the printed output. Notes: • 8 is the factory default setting. • Selecting a smaller number can help conserve toner. Enhance Fine Lines OnOff Enable a print mode preferable for files such as architectural drawings, maps, electricalcircuit diagrams, and fl...

Use To Font Priority ResidentFlash Establish the font search order. Notes: • Resident is the factory default setting. • This menu item is available only when a formatted flash memory card isinstalled and operating properly. • Make sure the flash memory card is not read/write ‑ , write ‑ , or passwor...

HTML menu Use To Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler TextIntl CG TimesIntl CourierIntl Univers Joanna MTLetter GothicLubalin GraphMarigoldMonaLisa Re...

Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not PrintPrint Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Im...

Saving money and the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantlyreduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on bothsides of ...

> Settings > Settings > > General Settings > > Eco ‑ Mode > > select the setting you want Use To Off Use the factory default settings for all settings associated with Eco ‑ Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, ...

Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears asfour sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Ge...

Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/I...

Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers inthe location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can ...

Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffereddata, turn off the printer. Erasing non ‑ volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions ...

Maintaining the printer Periodically, certain tasks are required to maintain the optimum performance of your printer. Warning—Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Device Status >...

Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • ...

Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. Maintaining the printer 97

6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrowson the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side railsinside the printer. ...

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on theright side of the tray toward the front of the tray until it clicks into place. • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are no...

Managing the printer Managing printer messages Use the Status Messenger application to view error messages requiring your intervention on your printer. When thereis an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information. If you installed Stat...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Press Enter to open the Web page of your printer. 3 Click Applications > Remote Operator Panel > Launch VNC Applet . Note: VNC Applet requires a Java plug ‑ in to launch. 4 Click Click here to cont...

Notification Description Off The normal printer behavior for all supplies occurs. E ‑ mail Only The printer generates an e-mail when the supply condition is reached. The status of thesupply will appear on the menus page and status page. Warning The printer displays the warning message and generates ...

3 To change the language, select a language from the drop-down menu, and then click Click here to submit language . 4 Click Printer Settings . 5 Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Ta...

Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, then follow thesteps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed fo...

• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled...

Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, contact the place where you purchased the print...

Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on the printer control pa...

If necessary, press on the printer control panel to clear the message and continue printing. Memory full [38] Try one or more of the following: • From the printer control panel, press to clear the message. • Decrease the resolution setting. • Install additional printer memory. Network [x] software e...

Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Delete fonts, macros, and other data stored in the flash memory. From the printer control panel, navigate to: > Settings...

Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, press to stop the defragmentation and continue printing. • Format the flash memory device. Note: If the error message remains, then the flash memory device may be defective and need to be replaced. Un...

Action Yes No Step 11 Check the installed printer driver. Is the correct printer driver installed? Go to step 12. Install the correctprinter driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Is the printer working? The problem is solved. Contact ...

Action Yes No Step 3 Print a menu settings page, and then check to see if the internal option islisted in the Installed Features list. Is the internal option listed in the menu settings page? Go to step 4. Reinstall the internaloption. Step 4 a Check if the internal option is selected. It may be nec...

Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating availableoptions in the printer driver” on page 21. Is the tray available in the printer...

Action Yes No Step 3 a Review the tips on avoiding jams. For more information, see “Avoidingjams” on page 105. b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Contact technical support . The problem is solved. Paper jam message remains after jam is ...

Solving print problems Printing problems Multiple ‑ language PDF files do not print Action Yes No Step 1 a Check if the print options for the PDF output are set to embed all fonts. b Generate a new PDF file, and then resend the print job. Do the files print? The problem is solved. Go to step 2. Step...

Action Yes No Step 4 Check if the flash drive is supported. For more information regarding tested and approved USB flashmemory devices, see “Supported flash drives and file types” onpage 49. Is the flash drive supported? Go to step 5. Use a supported flashdrive. Step 5 Check if the USB slot is disab...

Action Yes No Step 5 a Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. b Resend the print job. Do the jobs print? The problem is solved. Go to step 6. Step 6 a Remove, and then reinstall the printer software. For moreinformation, see “Installing the printer so...

Action Yes No Step 5 Install additional printer memory, and then resend the print job. Did the job print? The problem is solved. Contact technical support . Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. b...

Incorrect characters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Deactivate Hex Tracemode. Go to step ...

Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and sizeof fonts, the number and complexity of images, and the number of pagesin the job. Did the job print and collate correctly? The problem is solved. Contact technical support . Unexpected page breaks occur Act...

Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: Menus > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts . b Resend the print job. Are you using fonts that are supported ...

Action Yes No Step 3 a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog. b Resend the print job. Is the page or image clipped? Go to step 4. The problem is solved. Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge. 2 Remove ...

Action Yes No Step 4 Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Contact technical support . The problem is solved. Gray background on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a From the Quality Menu on the printer...

Incorrect margins on prints A B C D A B C D A B C D Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper size loaded. b Resend the print job. Are the margins correct? The problem is solved. Go to step 2. Step 2 From the printer control panel, set ...

Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct positions forthe size of the paper loaded. Are the width and length guides positioned correctly? Go to step 2. Adjust the width andlength guides. Step 2 From the printer control panel, set the paper type and ...

Repeating defects appear on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 97 mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in.) Is the distance between defects equal to one of the listed measurements? Go to step 2. 1 Che...

Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel, increase the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too light? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the ...

Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...

Action Yes No Step 2 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...

Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality probl...

Streaked horizontal lines appear on prints ABCDEABCDEABCDE Action Yes No Step 1 a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 2. The problem is solved. S...

Streaked vertical lines appear on prints ABCDEABCDEABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify the paper type, texture,and weight from Printing Preferences or from the Print dialog. b Resend the print job. Do streaked vertical lines appear on p...

Action Yes No Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact technical support or your Dell printer dealer. The problem is solved. Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your ...

Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the paper t...

Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Contact technical support . The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstall the imaging uni...

Action Yes No Step 1 From the Paper menu on the printer control panel, check the paper typeand weight. Do the paper type and texture match the paper loaded in the tray? Go to step 2. Specify the paper typeand weight from thetray settings to matchthe paper loaded in thetray. Step 2 Check if you are p...

Contacting technical support When you call technical support, describe the problem you are experiencing, the message on the printer display, andthe troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number or express service ...

Appendix Dell Technical Support Policy Technician ‑ assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the originaldefault configuratio...

Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordance with industry ‑ standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide . Appendix 16...

Index Numerics 250 ‑ sheet tray installing 17 550 ‑ sheet tray installing 17 Symbols [x] ‑ page jam, clear manual feeder. [25y.xx] 115[x] ‑ page jam, clear standard bin. [20y.xx] 112[x] ‑ page jam, open front door. [20y.xx] 108[x] ‑ page jam, open rear door. [20y.xx] 111[x] ‑ page jam, open tray [x]...