Compaq 386 - Manual

Compaq 386

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Table of Contents:

  • Page 3 – NOTICE; MAINTENANCE AND SERVICE GUIDE; COMPAQ DESKPRO 386 Personal Computer
  • Page 4 – WARNING
  • Page 6 – PREFACE; CAUTION
  • Page 7 – SUMMARY OF TEXT; OPERATING AND PERFORMANCE SPECIFICATIONS pro-; SETUP PROGRAM describes the purpose and function of the; ADVANCED DIAGNOSTICS PROGRAM describes the use and; ERROR MESSAGES AND CODES lists and describes the Power-
  • Page 8 – ILLUSTRATED PARTS CATALOG contains illustrated part; REMOVAL AND REPLACEMENT PROCEDURES describes; JUMPER SETTINGS AND SWITCH SETTINGS provides de-
  • Page 9 – REQUIRED TOOLS AND SUPPLIES
  • Page 10 – ADDITIONAL INFORMATION
  • Page 11 – CONTENTS
  • Page 15 – Chapter 9; MASS STORAGE CONFIGURATIONS
  • Page 17 – FIGURES
  • Page 22 – TABLES
  • Page 27 – OPERATING AND
  • Page 28 – COMPAQ DESKPRO 386 PERSONAL COMPUTER SYSTEM UNIT
  • Page 29 – COMPAQ ENHANCED
  • Page 31 – COMPAQ COLOR MONITOR
  • Page 32 – COMPAQ VIDEO GRAPHICS COLOR MONITOR
  • Page 34 – COMPAQ VIDEO GRAPHICS MONOCHROME MONITOR
  • Page 45 – FOR THE EXPANSION UNIT
  • Page 47 – PRELIMINARY STEPS TO PROBLEM ISOLATION
  • Page 49 – Power supply
  • Page 50 – Install all appropriate loopback plugs and; PROBLEM ISOLATION
  • Page 57 – WHEN TO RUN SETUP
  • Page 59 – You need to run SETUP:; Chapter 3; SETUP PROGRAM
  • Page 65 – PRELIMINARY STEPS; Install loopback and terminating plugs for; ADVANCED DIAGNOSTICS
  • Page 66 – Run the Diagnostic Tests
  • Page 67 – Format a Diskette
  • Page 68 – ADVANCED DIAGNOSTICS; System Test Menu; Run the tests once in an interactive mode; Test Logging Utilities Menu; This selection allows you to:
  • Page 69 – TEST SELECTION MENU; NOTE: If error codes appear as you run the; Processor
  • Page 70 – Memory; NOTE: Before selecting this test, be sure you; Video
  • Page 71 – Table 4-1. Matrix of Possible Video Tests
  • Page 72 – Video Controller
  • Page 75 – Lightpen
  • Page 76 – Noise
  • Page 77 – Enhanced Display Characteristics
  • Page 79 – Monochrome Text
  • Page 81 – Monitor Alignment; Diskette Drive; NOTE: During certain tests, you may be asked; Random Seek
  • Page 82 – Diskette Change Line; Monochrome Video Board
  • Page 83 – Modem; Modem Internal Loopback
  • Page 84 – Modem Direct Connect; Fixed Disk Drive; Seek
  • Page 85 – Head Select
  • Page 86 – IMPORTANT; Conditional Format; NOTE: The computer must be turned on for at; Unconditional Format
  • Page 87 – NOTE: An Unconditional Format should be; Surface Analysis; Display Current Interleave
  • Page 88 – Fixed Disk Drive Backup Device; Format Fixed Disk Drive Backup Cartridge
  • Page 89 – Fixed Disk Drive Backup; Enhanced Color Graphics
  • Page 91 – ADVANCED DIAGNOSTICS ERROR CODES
  • Page 96 – ADVANCED DIAGNOSTICS
  • Page 99 – Table 5-2. Advanced Diagnostics Error Codes
  • Page 123 – MEMORY ERROR CODES
  • Page 124 – Memory error codes in the following tables are in the format:
  • Page 128 – NOTE: For more information on installation and
  • Page 133 – ILLUSTRATED PARTS
  • Page 151 – Table 6-4. COMPAQ Video Graphics Color Monitor
  • Page 152 – Table 6-4. COMPAQ Video Graphics Monochrome Monitor
  • Page 153 – DISK DRIVE EXPANSION UNIT
  • Page 157 – PREPARING THE SYSTEM UNIT FOR THE INTERNAL REMOVAL AND
  • Page 159 – REMOVAL AND
  • Page 160 – MONITOR; If the monitor has an ON/OFF switch on
  • Page 162 – Remove the monitor cables from the
  • Page 163 – To remove the keyboard, follow these steps:; Gently pull the keyboard connector from
  • Page 165 – To replace the power fuse, follow these steps:; Be sure that the fuse clips fit tightly to ensure
  • Page 166 – SYSTEM UNIT FOR THE; Complete the removal procedures in the
  • Page 167 – SYSTEM UNIT COVER AND; Remove the three screws on the back of the
  • Page 168 – Unlock the security lock to free the system; Familiarize yourself with the arrange-
  • Page 171 – Remove the four screws that secure the
  • Page 172 – Shift the power supply slightly away from
  • Page 173 – To remove the battery, follow these steps:
  • Page 174 – Locate and remove the battery connector
  • Page 175 – Remove the battery from the system unit
  • Page 179 – Remove the retaining screw that secures
  • Page 182 – Align the pins on the 80287 coprocessor; MEMORY EXPANSION
  • Page 183 – Remove the five mounting screws holding
  • Page 184 – To remove a memory chip, follow these steps:
  • Page 185 – Using a memory chip removal tool, remove
  • Page 186 – To replace a memory chip, follow these steps:; The pins on the chips bend easily. Carefully; Using a memory chip insertion tool, insert
  • Page 187 – Be sure that all the pins are in the socket; SPEAKER ASSEMBLY AND
  • Page 188 – Locate the speaker/board guide assembly
  • Page 189 – Locate and disconnect the speaker
  • Page 190 – Carefully remove the speaker assembly
  • Page 191 – Table 7-1. Configurations of Mass Storage Devices
  • Page 192 – Removal and Replacement
  • Page 193 – Remove the mounting screws on the left
  • Page 194 – for Drive Positions A and D
  • Page 195 – Locate and disconnect the signal cable and; for Drive Positions B and C
  • Page 196 – ESDI Fixed Disk Drive Controller
  • Page 197 – NOTE: Software supports drive types in the
  • Page 198 – Locate and disconnect the universal power
  • Page 200 – Locate and disconnect the security lock
  • Page 202 – Remove the ten mounting screws that
  • Page 204 – Insert the prongs of the coprocessor removal; Using an upward motion, lift the side of the
  • Page 205 – Locate pin 1 of the coprocessor socket on
  • Page 206 – Press the coprocessor into the coprocessor; NOTE: When you reconnect the power; SECURITY LOCK SWITCH.
  • Page 209 – Fixed Disk Drive Unit; Complete the steps at the beginning of
  • Page 210 – Remove the three retaining screws securing
  • Page 211 – Locate the terminating resistor on the
  • Page 212 – Power Supply
  • Page 213 – External Interface Adapter Board; Complete the steps at the beginning of this
  • Page 214 – Remove the external interface adapter; NOTE: For internal or external switch settings
  • Page 217 – JUMPER SETTINGS AND
  • Page 223 – Do not connect jumpers E3 to E4 or E6 to E7
  • Page 225 – Memory Expansion Board
  • Page 226 – EXPANSION BOARDS
  • Page 227 – Bank 3 Enabled; 2-Bit Memory Expansion Boards
  • Page 228 – ESDI FIXED DISK DRIVE CONTROLLER BOARD
  • Page 230 – MULTIPURPOSE FIXED DISK DRIVE CONTROLLER BOARDS
  • Page 236 – HOST ADAPTER BOARD
  • Page 237 – Table 8-13. Switch Settings for the Host Adapter Board
  • Page 238 – COMPAQ ENHANCED COLOR GRAPHICS BOARD
  • Page 239 – computer system before installing the board.
  • Page 240 – Configuration Switch Bank SW1; as the Only or Primary Video Display Controller Board
  • Page 241 – as the Secondary Video Display Controller Board
  • Page 242 – Configuration Switch Bank SW2
  • Page 243 – Configuration Switch Bank SW3
  • Page 244 – CONTROLLER BOARDS; Video Display Controller Board
  • Page 246 – Table 8-18. Jumper Settings for the Video Display Controller Board
  • Page 247 – COMPAQ VIDEO GRAPHICS CONTROLLER BOARD
  • Page 248 – ASYNCHRONOUS COMMUNICATIONS/PARALLEL; Table 8-20. Asynchronous Communications/Parallel Printer Board
  • Page 250 – Table 8-21. Asynchronous Communications/Parallel Printer Board
  • Page 252 – FIXED DISK DRIVE; Disk Drive Controller Board
  • Page 257 – MASS STORAGE
  • Page 258 – NOTE: For information on component removal; SYSTEM CONFIGURATION; NOTE: Internal cables are not interchangeable; Maximum Storage
  • Page 259 – NOTE: For maximum storage the system is
  • Page 260 – Mirroring
  • Page 261 – Duplexing
  • Page 262 – EXTERNAL FIXED DISK; NOTE: The EXTDISK.SYS device driver needs; FDISK Utility
  • Page 263 – Format Command
  • Page 265 – Select the primary or alternate disk con-
  • Page 266 – Install the external fixed disk drive con-
  • Page 268 – Command
  • Page 269 – Appendix A; INDEX
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COMPAQ DESKPRO 386

Personal Computer

MAINTENANCE AND

SERVICE GUIDE

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Summary

Page 3 - NOTICE; MAINTENANCE AND SERVICE GUIDE; COMPAQ DESKPRO 386 Personal Computer

NOTICE The information in this guide is subject to change without notice.COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECH- NICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL....

Page 4 - WARNING

ii WARNING This equipment has been certified to comply with the limits for a Class B computing device, pursuant to Subpart J of Part 15 of FCC Rules. Only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this comput...

Page 6 - PREFACE; CAUTION

iv PREFACE The COMPAQ DESKPRO 386 PERSONAL COMPUTER MAINTENANCE AND SERVICE GUIDE is a troubleshooting, maintenance, and repair guide that can be used as a reference when servicing the COMPAQ DESKPRO 386 Personal Computer.All troubleshooting and repair procedures are detailed to allow subassem- bly/...

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