Compaq 2000 - Manual

About This Guide v Battery Maintenance continued Replacing an External Battery Module .................................................................... 5-5 Step 1: Preparing the UPS ................................................................................ 5-5Step 2: Removing the External B...

vi Compaq 2000 Series UPS Operation and Reference Guide Appendix C Specifications Physical Specifications ............................................................................................C-2Input Specifications..................................................................................

About This Guide This guide is designed to be used as step-by-step instructions for installationand as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus ...

viii Compaq 2000 Series UPS Operation and Reference Guide Symbols in Text These symbols may be found in the text of this guide. They have the followingmeanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life...

About This Guide ix Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equi...

x Compaq 2000 Series UPS Operation and Reference Guide WARNING: The 2000 Series UPS models weigh between 79 and 97 lb (36 to 44 kg) when fully assembled. T2000 and T2000j: UPS 32 lb (15 kg) Battery 47 lb (21 kg) T2400h and T2400h-NA: UPS 34 lb (15 kg) Battery 63 lb (29 kg) To reduce the risk of pers...

About This Guide xi ■ Technical support registration number (if applicable) ■ Product serial number(s) ■ Product model name(s) and number(s) ■ Applicable error messages ■ Add-on boards or hardware ■ Third-party hardware or software ■ Operating system type and revision level ■ Detailed, specific ques...

Chapter 1 Overview This chapter contains information on the following topics: ■ Compaq 2000 Series Uninterruptible Power System (UPS) models ■ 2000 Series UPS front panels ■ 2000 Series UPS rear panels ■ 2000 Series UPS features ■ Warranties

1-2 Compaq 2000 Series UPS Operation and Reference Guide Compaq 2000 Series UPS Models The 2000 Series includes the following UPS models: Table 1-1 2000 Series UPS Models UPS Model Part Number Comments T2000 242688-005 Domestic; low voltage; Tower T2000j 242688-295 Japanese; low voltage; Tower T2400...

Overview 1-3 Rear Panels The 2000 Series UPS models feature the following rear panel configurations: 9 1 2 3 4 5 6 7 8 10 Figure 1-2. Rear panel of T2000 and T2000j 1 Communications port 6 Power cord with 5-20p plug 2 Battery connector 7 Load segment 2 3 Load segment 3 8 10A circuit breakers 4 Optio...

Overview 1-5 10AMP 1 2 3 4 5 6 7 8 9 10 Figure 1-4. Rear panel of T2400h-NA 1 Communications port 6 Network Transient Protector 2 Battery connector 7 Load segment 3 3 IEC-320 power inlet 8 Load segment 2 4 10A circuit breaker 9 Load segment 1 5 Option slot : External battery module Standard UPS Feat...

1-6 Compaq 2000 Series UPS Operation and Reference Guide Communications Port The 2000 Series UPS models include a communications port that allows theUPS to exchange data with the host computer. Power management software(supplied by Compaq) gives users access to status reporting and powermanagement f...

Overview 1-7 This sequence might include: ■ Saving work-in-progress throughout the network. ■ Powering down non-critical devices, to extend the battery poweravailable to other devices. ■ After saving the necessary information, completing the orderly deviceshutdown. For more information on using Comp...

1-8 Compaq 2000 Series UPS Operation and Reference Guide Compaq Scalable UPS Card The Scalable UPS Card makes up to three UPS units appear as a single virtualUPS to the host computer and, with Compaq Power Management Software,allows scaling up the level of power protection available to the system. F...

Overview 1-9 Warranties $25,000 Computer Load Protection Guarantee To back up the wide range of features offered with the UPS, Compaq providesa three-year limited warranty. In addition, Compaq offers a $25,000 ComputerLoad Protection Guarantee (provided by the original equipment manufacturer). IMPOR...

2-2 Compaq 2000 Series UPS Operation and Reference Guide Installation Requirements This section lists items needed to install the Compaq 2000 Series UPS models. Item(s) not supplied with the UPS kit Tools A medium flat-bladed and Phillips screwdriver may be needed. Item(s) supplied with the UPS kit ...

Installation 2-3 All models ship with a computer interface cable. The computer interface cableis not needed for normal operation. If power management of the UPS isdesired, connect the interface cable between the UPS communications port andthe serial port on the host computer. IMPORTANT: If the UPS d...

2-4 Compaq 2000 Series UPS Operation and Reference Guide COM M. P ORT M. P ORT Figure 2-1. Connecting the external battery module Connecting to the Communications Port The 2000 Series UPS models include a communications port for dataexchange with the host computer. IMPORTANT: Compaq Power Management...

Installation 2-5 COMM P ORT COMM. PO Figure 2-2. Connecting the UPS/computer interface cable Connecting the Network Transient Protector The 2000 Series UPS models include a Network Transient Protector to providesurge protection for connected communications devices. IMPORTANT: Use the Network Transie...

2-6 Compaq 2000 Series UPS Operation and Reference Guide Starting the UPS Starting the UPS for the first time requires the following procedures: ■ Checking the Battery Recharge Date label on the UPS shipping carton ■ Connecting the UPS to utility power via the input power cord ■ Connecting devices t...

Installation 2-7 Connecting the UPS to Utility Power Connect the UPS to a grounded utility power outlet. WARNING: To reduce the risk of electric shock or damage to the equipment, take these precautions: ■ Plug the input line cord into a grounded (earthed) electrical outlet that isinstalled near the ...

Installation 2-9 Check the front panel LED display: ■ LED 16 (ON LED, @) should be off, indicating that no power is available at the UPS output receptacles. ■ Either AC Input LED 2 or 3 should be green, indicating the utilityvoltage is suitable. ■ LEDs 6, 7, 8, and 9 indicate the battery charge leve...

2-10 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Operate mode Press and hold the ON button ( 2) until the LED 16 (1, ON LED) turns green, indicating that power is available at the UPS output receptacles. The UPS willacknowledge compliance with a short beep. 2 3 1 Figure 2...

3-2 Compaq 2000 Series UPS Operation and Reference Guide Precautions Observe these precautions when using the Compaq 2000 Series UPS models. WARNING: To reduce the risk of electrical shock from earth conductor leakage current: ■ Do not operate a UPS that is disconnected from the utility power source...

Operation 3-3 Sleep Mode By default, the Sleep mode is disabled. When the Sleep mode is disabled: ■ If the batteries have been fully discharged, power may not beautomatically restored to the output receptacles when utility power isrestored. CAUTION: The UPS Sleep mode default setting is OFF (disable...

Operation 3-5 Front Panel Indicators The front panel LED display colors indicate the UPS status: ■ Green LEDs indicate normal conditions. ■ Red LEDs provide warning of existing or potential problems. LEDs are referred to as LED 1 through 16, as described in this documentation. When the UPS is in Con...

3-6 Compaq 2000 Series UPS Operation and Reference Guide Site Wiring Fault (LED 5) Table 3-2 Site Wiring Fault LED LED Color Meaning 5 Red No ground connection between utility power and the UPS. The line and neutral connections between utility power and theUPS are reversed. The UPS voltage configura...

Operation 3-7 Load Level (LEDs 11-14) Table 3-5 Load Level LEDs LED Color Meaning 11 Red Load on the UPS exceeds the maximum power available. 12 Green Load on the UPS is approximately 67% to 100% of themaximum power available.(LEDs 13 and 14 are also green) 13 Green Load on the UPS is approximately ...

3-8 Compaq 2000 Series UPS Operation and Reference Guide Overcurrent Protection Overcurrent protection is provided using the resettable circuit breakers locatedon the rear panel. The following models have overcurrent protection: Table 3-7 Overcurrent Protection UPS Model Device T2000 Circuit breaker...

Operation 3-9 2 3 1 Figure 3-2. Operate mode controls 1 ON LED 2 ON button 3 STANDBY button Returning to Standby Mode When the UPS is in Operate mode (LED 16, 1, is green), pressing the STANDBY button ( 2) will place the UPS in Standby mode. The UPS will acknowledge compliance with a short beep. LED...

Operation 3-11 Initiating a Self-test To initiate a self-test, press the TEST/ALARM RESET button ( 1) and hold for three seconds. The UPS acknowledges compliance with five beeps. 1 Figure 3-4. TEST/ALARM RESET button 1 TEST/ALARM RESET button IMPORTANT: A portion of the self-test requires battery po...

3-12 Compaq 2000 Series UPS Operation and Reference Guide Audio Alarm The UPS may sound an audio alarm to warn the user that an alarm conditionexists. IMPORTANT: Certain audio alarms can be disabled. See Chapter 4, “Configuration,” for more information. Table 3-8 Audio Alarm Conditions Alarm Conditi...

Operation 3-13 Silencing an Audio Alarm To silence an audio alarm, press the TEST/ALARM RESET button. 1 Figure 3-5. TEST/ALARM RESET button 1 TEST/ALARM RESET button IMPORTANT: ■ Even though an audio alarm may be silenced, the condition that caused the alarmmay still exist. For information on proced...

4-2 Compaq 2000 Series UPS Operation and Reference Guide Placing the UPS in Configure Mode The Compaq 2000 Series UPS models can enter the Configure mode while inthe Operate or Standby mode. 2 3 4 1 Figure 4-1. Configure mode controls 1 ON LED (LED 16) 2 ON button 3 STANDBY button 4 TEST/ALARM RESET...

4-4 Compaq 2000 Series UPS Operation and Reference Guide Table 4-1 Configuration Parameters/LED Indicators Parameter (LED) Parameter Name LED 16 Status Explanation 1 120/230 Nom On 1 Nominal utility voltage level is120/230 VAC. 2 110/220 Nom On 1 Nominal utility voltage level is110/220 VAC. 3 127/24...

4-6 Compaq 2000 Series UPS Operation and Reference Guide Changing Configuration Parameters The Configure mode can be entered from the Operate or Standby mode. IMPORTANT: If the STANDBY button is pressed while in the Configure mode, the UPS will enter Standby mode, and power to the load segments will...

Battery Maintenance 5-3 IMPORTANT: Before handling a tower UPS, make sure that the UPS is on a flat, stable surface. Charging Batteries The Compaq 2000 Series UPS models automatically charge the batteries whenconnected to utility power. No user intervention is required while the UPS is inuse. ■ For ...

5-4 Compaq 2000 Series UPS Operation and Reference Guide Verify that battery module replacement is required by initiating a UPS self-test. If LED 10 remains red, replace the battery module. NOTE: Depending on usage and environmental conditions, the battery module should last three to six years. For ...

Battery Maintenance 5-5 Replacing an External Battery Module There are two options for replacing a UPS external battery module: ■ Powering off the UPS before removing the battery module ■ In certain circumstances, hot-swapping the battery module withoutpowering off the UPS CAUTION: While hot-swappin...

5-6 Compaq 2000 Series UPS Operation and Reference Guide Step 2: Removing the External Battery Module Use this procedure to remove the external battery module: 1. Disconnect the battery cables from the UPS. CAUTION: It is normal for a small amount of electrical arcing to occur when disconnecting an ...

Battery Maintenance 5-7 Step 3: Installing a New Battery Module Connect the battery cables from the new external battery module to the batteryreceptacle on the UPS. CAUTION: It is normal for a small amount of electrical arcing to occur when connecting an external battery module to a UPS. To minimize...

5-8 Compaq 2000 Series UPS Operation and Reference Guide Step 4: Testing a New Battery Module After installing the new battery module, press the TEST/ALARM RESETbutton. For information on running a self-test, see Chapter 3, “Operation.” IMPORTANT: The UPS will not execute a self-test until the batte...

Battery Maintenance 5-9 Care and Storage of Batteries To maximize battery life: ■ Minimize the amount of time the UPS is using battery power. MatchUPS configuration with the utility voltage. See Chapter 4,“Configuration,” for more information. ■ Keep the area around the UPS clean and dust-free. If t...

6-2 Compaq 2000 Series UPS Operation and Reference Guide Troubleshooting During Start If problems occur when starting the Compaq 2000 Series UPS models, selectthe appropriate symptom for possible causes and actions suggested. Table 6-1 Troubleshooting Guide (UPS Start) Symptom Possible Cause Suggest...

Troubleshooting 6-3 Troubleshooting After Start For problems that occur after the UPS has gone through the startup self-testsequence, these suggested actions address possible causes. Table 6-2 Troubleshooting Guide (After Start) Symptom Possible Cause Suggested Action Audio Alarm Alarm condition exi...

Troubleshooting 6-5 Table 6-2Troubleshooting Guide (After Start) continued Symptom Possible Cause Suggested Action LED 10 isflashing red;audio alarmcannot besilenced Internal UPS overvoltage conditionexists Shut down the UPS. Contact anauthorized service provider. Repairing the UPS Repairs to the UP...

Appendix A Regulatory Compliance Notices Federal CommunicationsCommission Notice Part 15 of the Federal Communications Commission (FCC) Rules andRegulations has established Radio Frequency (RF) emission limits to providean interference-free radio frequency spectrum. Many electronic devices,including...

A-2 Compaq 2000 Series UPS Operation and Reference Guide Class A Equipment This equipment has been tested and found to comply with the limits for a ClassA digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference when...

Regulatory Compliance Notices A-3 Declaration of Conformity for Products Markedwith the FCC logo - United States Only This device complies with Part 15 of the FCC Rules. Operation is subject tothe following two conditions: (1) this device may not cause harmfulinterference, and (2) this device must a...

A-4 Compaq 2000 Series UPS Operation and Reference Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the CanadianInterference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences duRèglement ...

Regulatory Compliance Notices A-5 Japanese Notice July 14 version Taiwanese Notice

A-6 Compaq 2000 Series UPS Operation and Reference Guide Battery Replacement Notice Your UPS is provided with a Sealed Lead Acid battery pack. There is a dangerof explosion and risk of personal injury if the battery is incorrectly replaced ormistreated. Replacement is to be done by a Compaq authoriz...

B-2 Compaq 2000 Series UPS Operation and Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the followingmethods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstationor computer c...

C-2 Compaq 2000 Series UPS Operation and Reference Guide Physical Specifications Table C-1 Physical Specifications - Models T2000 and T2000j Device Feature U.S. Metric UPS Dimensions Width 7.0 in 178 mm Height 8.8 in 224 mm Depth 17.1 in 444 mm Weight 32 lb 15 kg External Battery Module Dimensions W...

Specifications C-3 Input Specifications Table C-3 Input Specifications – Per Model UPS Model Utility Voltage Frequency (Hz) Nominal Utility Voltage (VAC) Power Cord Supplied T2000 50 100, 110 Non-detachable cord with 5-20p plug 60 100, 110120, 127 T2000j 50 100, 110 Non-detachable cord with 5-20p pl...

C-4 Compaq 2000 Series UPS Operation and Reference Guide Output Specifications Table C-4 Output Specifications – Per Model UPS Model Nominal Power Rating (VA) Load Segment # Output Receptacles T2000 1920 1 3 x 5-15R 2 3 x 5-15R 3 2 x 5-15R T2000j 1920 1 3 x 5-15R 2 3 x 5-15R 3 2 x 5-15R T2400h 2300 ...

Specifications C-5 Table C-5 Output Specifications – 2000 Series UPS Models Characteristics Utility Voltage (VAC) Nominal Output Voltage (VAC) Voltage 100 102 110 to 127 115 208 204 220 to 240 230 Source of Power Regulation Output Utility power (normal range) ± 8% of nominal output voltage rating (w...

C-6 Compaq 2000 Series UPS Operation and Reference Guide Overcurrent Protection Table C-6 Overcurrent Protection – Per Model UPS Model Input Protection T2000 Circuit breakers for each load segment T2000j Circuit breakers for each load segment T2400h Input circuit breaker No protection for load segme...

Specifications C-7 Battery Runtime Table C-8 Estimated Battery Runtime (Minutes) Load (VA) 2000 Models 2400 Models 450 58 108 500 51 97 600 36 81 700 30 62 800 26 54 900 23 48 1000 20 43 1200 14 36 1400 12 24 1500 10 23 1800 8 19 2000 7 16 2200 14 2400 13 If a device list the power in Watts, use the...

C-8 Compaq 2000 Series UPS Operation and Reference Guide Environmental Specifications Table C-9 Environmental Specifications – 2000 Series UPS Models Feature Specification Operating temperature 0 o to 40 o C (32 o to 104 o F) UL-tested at 25 o C (77 o F) Relative humidity 0% to 95%; non-condensing O...

Index Numbers and Symbols 2000 Series UPS See Uninterruptible Power System2000 Series A AC Input Failure disabling audio alarm 4-5enabling audio alarm 4-5 AC Input LEDs explained 3-5meaning when UPS powered up 2-10 troubleshooting alarm conditions 6-3 alarm See audio alarmaudio alarm ability to disa...

2 Compaq 2000 Series UPS Operation and Reference Guide new recommendation against keeping spares 5-4 when to obtain 5-4 recharge date See Battery Recharge Date label runtime specifications C-8spare part number 5-2, 5-4specifications C-7testing 5-8 Battery Charge LEDs display explained 2-10explained ...

4 Compaq 2000 Series UPS Operation and Reference Guide warranties 1-10 Federal Communications Commission (FCC) notice A-1 cables A-3FCC Class A compliance A-2FCC Class B compliance A-2modifications to equipment A-3 front panel AC Input LEDs, explained 3-5 Battery Charge LEDs, explained 3-6 Battery S...

6 Compaq 2000 Series UPS Operation and Reference Guide explained 4-4related configuration parameters 4-4 nominal utility voltage range explained 4-4related configuration parameters 4-4 O ON button exiting Configure mode 4-7initiating Configure mode 4-2, 4-6 selecting configuration parameters 4-7 ON ...

8 Compaq 2000 Series UPS Operation and Reference Guide explained 3-3 specifications battery C-7battery runtime C-8environmental C-9input C-3output C-4overcurrent protection C-6overview C-1physical C-2 STANDBY button powering the UPS off 3-9, 5-5warning concerning use in Configure mode 4-2, 4-6 Stand...