Page 5 - Physical Description of Cisco Unified IP Phone 6945
C H A P T E R 1 Overview This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone multilinemodel 6945. The Cisco IP Phone 6945 has four lines. • Physical Description of Cisco Unified IP Phone 6945, page 1 Physical Description of Cisco Unified IP Phone 6945 Cis...
Page 7 - Phone Screen
Description Name Toggles headset on and off. When the headset is on, the button is lit. Headset button 9 Toggles speaker on and off. When the speakerphone is on, the button is lit. Speaker button 10 Functions as traditional telephone keypad. Dial pad 11 Toggles mute on and off. Mute button 12 Increa...
Page 8 - Phone Connections
Displays text label and icon for phone or intercom line, speed-dialnumbers, or services, depending on your configuration. Line text label with icon 2 During a call, displays details for the primary line. If not on a call,displays line text label and other information such as placed calls,speed dials...
Page 9 - Footstand
Auxiliary port 6 AC-to-DC power supply (optional) 2 Handset connection 7 AC power cord (optional) 3 Analog headset connection (optional) 8 Network port (10/100 SW) for connectingto the network 4 Footstand If your phone is placed on a table or desk, the footstand can be connected to the back of the p...
Page 11 - Adjusting the Handset Rest
Adjusting the Handset Rest You can adjust the handset rest of a wall-mounted phone so that the receiver does not slip out of the cradle. Procedure Step 1 Set the handset aside and pull the square plastic tab from the handset rest. Step 2 Rotate the tab halfway (180 degrees). Step 3 Hold the tab betw...
Page 13 - Operating Your Phone
C H A P T E R 2 Operating Your Phone This section describes how to operate your Cisco IP Phone and includes information on soft keys and phonefeatures. In the Cisco Unified Communications Manager Express mode, Cisco IP Phone model 6945 only supportsone call per button. It is recommended to configure...
Page 14 - Soft Key Descriptions
• Phone Directory, page 21 • Place a Call, page 22 • Place a MeetMe Conference Call, page 23 • Redial a Number, page 23 • Select the Ringtone, page 23 • Set up a Call Back Notification, page 24 • Shared Lines, page 24 • Sign In and Out of a Hunt Group , page 25 • Speed Dial, page 25 • Transfer a Cal...
Page 16 - Access Services; Adjust the Display Contrast; Adjust the Ring Volume
Access Services Procedure Step 1 Press the Applications button . Step 2 Select Services . (Use the Navigation bar and button to scroll and select.) Step 3 Highlight the service you want to access. Step 4 Press the Select soft key, or press the Exit soft key to return to the Applications screen. Adju...
Page 17 - Auto Answer; Call History; Clear Call History
Auto Answer Auto Answer prompts your phone to automatically answer incoming calls after one ring. Your system administrator sets up Auto Answer to work either with your speakerphone or headset. Procedure Step 1 Keep the headset button illuminated when the phone is idle. Otherwise, calls ring normall...
Page 18 - Delete a Call Record From Call History; Edit Number From Call History; Filter Call History
Delete a Call Record From Call History Procedure Step 1 Press the Applications button . Step 2 Select Call History . (Use the Navigation bar and button to scroll and select.) Step 3 Select All Lines or the line that you want to view. Step 4 Highlight the call you want to delete. Step 5 Press the Del...
Page 19 - Place a Call from Call History; View Call History
Step 5 To view all calls in the Call History screen, press the All Calls soft key. Step 6 Press the Exit soft key to return to the Call History screen. Place a Call from Call History Procedure Step 1 Press the Applications button . Step 2 Select Call History . (Use the Navigation bar and button to s...
Page 20 - View Call Record Details; Call Park; Park and Retrieve a Call Using Call Park
View Call Record Details Procedure Step 1 Press the Applications button . Step 2 Select Call History . (Use the Navigation bar and button to scroll and select.) Step 3 Select All Lines or the line that you want to view. Step 4 Select a call record. Step 5 Press the Details soft key. (You may need to...
Page 21 - Park and Retrieve a Call using Assisted Direct Call Park; Park and Retrieve a Call Using Manual Directed Call Park
Procedure Step 1 During a call, press the Park soft key, then hang up. For the duration of the call, your phone displays the call park number where the system stored the call. Step 2 Retrieve the call from any other Cisco Unified IP Phone in your network by entering the call park number.If you do no...
Page 22 - Call Pickup; Answer a Call Using Pickup
Step 4 Retrieve the call from any other Cisco Unified IP Phone in your network as follows: • Dial the retrieval park-slot extension. • Dial the Directed Call number. Example: If the park retrieval prefix is "77" and the Directed Call number is "6789", enter 776789. Call Pickup Call P...
Page 24 - Forward All Calls; Mute a Call; Phone Applications
If you have a holding call on Line 1 and an active call on Line 2, pressing the Line 1 button makes the Line 1 call active (resumes it from hold) and automatically puts the Line 2 call on hold. Forward All Calls Procedure Step 1 Press the Fwd All soft key. You will hear a confirmation beep. Step 2 D...
Page 25 - Phone Directory; Search for and Dial a Contact
5 Services Phone Directory The Cisco Unified IP Phone 6900 series provide you with access to corporate and personal contacts. Search for and Dial a Contact Procedure Step 1 Press the Contacts button . Step 2 Press 1 to highlight Personal Directory or Press 2 to highlight Corporate Directory . Step 3...
Page 26 - Search for and Dial a Contact while on a Call; Place a Call
Search for and Dial a Contact while on a Call Procedure Step 1 Press the Contacts button . Step 2 Press the Personal Directory or Corporate Directory soft key. Step 3 Press the Select button. Step 4 For Personal Directory, enter the User ID and PIN. Step 5 Press the Submit soft key or press Cancel t...
Page 27 - Place a MeetMe Conference Call; Redial a Number
Place a MeetMe Conference Call Procedure Step 1 Obtain a MeetMe conference number from your system administrator Step 2 Distribute the MeetMe conference number to all the participants. Step 3 Go off-hook. Step 4 Press the MeetMe soft key. Step 5 Dial the MeetMe conference number.All other participan...
Page 28 - Set up a Call Back Notification; Shared Lines
Procedure Step 1 Press the Applications button . Step 2 Select Preferences . (Use the Navigation bar and button to scroll and select.) Step 3 Select Ringtone . Step 4 If multiline is configured, select a line that you want to change the ringtone. Step 5 Highlight a ringtone. Step 6 Press the Play so...
Page 29 - Sign In and Out of a Hunt Group; Speed Dial
• When your co-worker has a call on the shared line: ◦ The Shared Line button on your phone appears solid red to indicate that the line is in-use remotely. ◦ Your co-worker’s call displays on your screen (unless your co-worker has Privacy enabled). • If you answer the call: ◦ Your line button turns ...
Page 30 - Set up Speed-Dial Buttons; Transfer a Call; Blind Transfer
Set up Speed-Dial Buttons Speed dial allows you to place a call by pressing a line button or selecting a phone display item. Procedure Step 1 Sign in to your User Options Web pages. Step 2 Select User Options > Device . Step 3 Select a phone from the Name drop-down menu. Step 4 Click Speed Dials ...
Page 31 - Consultative Transfer; Cancel Transfer
Procedure Step 1 During a call, press the Transfer button . The call is placed on hold. Step 2 Dial the number to which you want to transfer the call. Step 3 Press the Transfer button again. Consultative Transfer Redirects the call after first allowing you to speak to the transfer recipient. Procedu...
Page 32 - View Phone Information; Voice Messages; Check for Voice Messages; Listen to Voice Messages
View Phone Information Procedure Step 1 Press the Applications button . Step 2 Select Phone Information . (Use the Navigation bar and button to scroll and select.) Step 3 Press the Exit soft key to return to the Applications screen. Voice Messages Voice messages are stored on your voicemail system. ...
Page 33 - Personalize Your Voicemail; Transfer Call to Voice Mail
Personalize Your Voicemail Procedure Step 1 Press the Messages button . Step 2 Follow the voice prompts. Transfer Call to Voice Mail Procedure Press TrnsVM . Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01 29 Operating Your Phone...
