Cisco 6941 - Manual
Cisco 6941 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.
Q
UICK
S
TART
FOR
M
ANAGERS
Cisco Unified IP Phone 6941
and 6945
Note
For best results, print on 8.5 x 14”
(legal-sized) paper.
1
Dial
To place a call, lift the handset and dial a number.
Or, try one of these alternatives.
Redial the last number
Press the
Redial
softkey. To redial on a secondary
line, press the line button first.
Dial on-hook
1.
Enter a number when the phone is idle.
2.
Lift the handset or press one of these: a line
button, the
Call
softkey, the headset button
or the speakerphone button
.
Speed dial
Do one of these:
•
Enter a speed-dial item number and press the
SpeedDial
softkey.
•
Press the
down
arrow on the Navigation bar
when the phone is idle, then scroll to a
speed-dial item and press the round
Select
button in the Navigation bar.
•
Press a speed dial button (may be assigned to
an available line button next to your screen).
2
Answer
New call indicators:
•
A flashing red light on your handset
•
A flashing amber line button
•
An animated icon
and caller ID
To answer the call, lift the handset. Or, press the
flashing amber line button, the
Answer
softkey, or
the unlit headset or speakerphone button.
Answer with multiple lines
If you are talking on the phone when you get a call
on a different line, press the flashing amber line
button to answer the second call and put the first
call on hold automatically.
(Needs specific configuration) Note that a new call
to your primary line rolls over to a secondary line
if the primary line is busy.
3
Mute
1.
Press the
Mute
button
.
The button glows to indicate that Mute is on.
2.
Press
Mute
again to turn Mute off.
4
Voicemail
New message indicators:
•
A solid red light on your handset
•
A stutter dial tone
•
A message icon
next to the phone line
Listen to messages
Press the
Messages
button
and follow the
voice prompts.
To check messages for a specific line, press the line
button before pressing the
Messages
button.
5
Divert
Press the
Divert
softkey when the call is ringing,
active, or on hold.
Divert redirects an individual call to voicemail (or
to another number set up by your system
administrator).
If you want to redirect all incoming calls to another
number, use Forward All. To silence your ringer,
see Tips.
6
Forward All
1.
To forward all incoming calls to another
number, press the
Fwd All
softkey.
2.
Enter a phone number (enter it exactly as you
would dial it), or press the
Messages
button
to forward all calls to voicemail.
3.
Look for confirmation on your phone screen.
4.
To cancel call forwarding, press
Fwd OFF
.
To set up forwarding remotely or on a secondary
line (if supported), access your User Options web
pages. See your system administrator for details.
7
Hold
1.
Press the
Hold
button
.
The hold icon
appears and the line button
flashes green.
2.
To resume a call from hold, press the flashing
green line button or the
Resume
softkey.
8
Conference
1.
From a connected call (not on hold), press the
Conference
button
.
2.
Make a new call.
3.
Press the
Conference
button or the
Conference
softkey (before or after the party answers).
The conference begins and the phone displays
“Conference.”
4.
Repeat these steps to add more participants.
The conference ends when all participants hang up.
Conference across lines
You can combine two calls on two lines into a
conference (phones with multiple lines only).
1.
From a connected call (not on hold), press the
Conference
button
.
2.
Press the line button for the other (held) call.
The conference begins and the phone displays
“Conference.”
View and remove participants
During a conference, press the
Details
softkey. To
remove a participant from the conference, scroll to
the participant and press the
Remove
softkey.
9
Transfer
1.
From a connected call (not on hold), press the
Transfer
button
.
2.
Enter the transfer recipient’s phone number
(and accross lines).
3.
Press the
Transfer
button or the
Transfer
softkey (before or after the recipient answers).
The transfer completes.
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