Cisco 6941 - Manual

Cisco 6941

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Q

UICK

S

TART

FOR

M

ANAGERS

Cisco Unified IP Phone 6941
and 6945

1

Dial

2

Answer

3

Mute

4

Voicemail

6

Forward All

7

Hold

9

Transfer

8

Conference

10

Call History

11

Directories

12

Shared Lines

13

Settings

14

Navigation

15

Tips

Note

For best results, print on 8.5 x 14”
(legal-sized) paper.

1

Dial

To place a call, lift the handset and dial a number.
Or, try one of these alternatives.

Redial the last number

Press the

Redial

softkey. To redial on a secondary

line, press the line button first.

Dial on-hook

1.

Enter a number when the phone is idle.

2.

Lift the handset or press one of these: a line
button, the

Call

softkey, the headset button

or the speakerphone button

.

Speed dial

Do one of these:

Enter a speed-dial item number and press the

SpeedDial

softkey.

Press the

down

arrow on the Navigation bar

when the phone is idle, then scroll to a
speed-dial item and press the round

Select

button in the Navigation bar.

Press a speed dial button (may be assigned to
an available line button next to your screen).

2

Answer

New call indicators:

A flashing red light on your handset

A flashing amber line button

An animated icon

and caller ID

To answer the call, lift the handset. Or, press the
flashing amber line button, the

Answer

softkey, or

the unlit headset or speakerphone button.

Answer with multiple lines

If you are talking on the phone when you get a call
on a different line, press the flashing amber line
button to answer the second call and put the first
call on hold automatically.

(Needs specific configuration) Note that a new call
to your primary line rolls over to a secondary line
if the primary line is busy.

3

Mute

1.

Press the

Mute

button

.

The button glows to indicate that Mute is on.

2.

Press

Mute

again to turn Mute off.

4

Voicemail

New message indicators:

A solid red light on your handset

A stutter dial tone

A message icon

next to the phone line

Listen to messages

Press the

Messages

button

and follow the

voice prompts.

To check messages for a specific line, press the line
button before pressing the

Messages

button.

5

Divert

Press the

Divert

softkey when the call is ringing,

active, or on hold.

Divert redirects an individual call to voicemail (or
to another number set up by your system
administrator).

If you want to redirect all incoming calls to another
number, use Forward All. To silence your ringer,
see Tips.

6

Forward All

1.

To forward all incoming calls to another
number, press the

Fwd All

softkey.

2.

Enter a phone number (enter it exactly as you
would dial it), or press the

Messages

button

to forward all calls to voicemail.

3.

Look for confirmation on your phone screen.

4.

To cancel call forwarding, press

Fwd OFF

.

To set up forwarding remotely or on a secondary
line (if supported), access your User Options web
pages. See your system administrator for details.

7

Hold

1.

Press the

Hold

button

.

The hold icon

appears and the line button

flashes green.

2.

To resume a call from hold, press the flashing
green line button or the

Resume

softkey.

8

Conference

1.

From a connected call (not on hold), press the

Conference

button

.

2.

Make a new call.

3.

Press the

Conference

button or the

Conference

softkey (before or after the party answers).

The conference begins and the phone displays
“Conference.”

4.

Repeat these steps to add more participants.

The conference ends when all participants hang up.

Conference across lines

You can combine two calls on two lines into a
conference (phones with multiple lines only).

1.

From a connected call (not on hold), press the

Conference

button

.

2.

Press the line button for the other (held) call.

The conference begins and the phone displays
“Conference.”

View and remove participants

During a conference, press the

Details

softkey. To

remove a participant from the conference, scroll to
the participant and press the

Remove

softkey.

9

Transfer

1.

From a connected call (not on hold), press the

Transfer

button

.

2.

Enter the transfer recipient’s phone number
(and accross lines).

3.

Press the

Transfer

button or the

Transfer

softkey (before or after the recipient answers).

The transfer completes.

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