Page 3 - Contents
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) iii Contents Your Phone 1 Cisco Unified IP Phone 6901 1 Phone Connections 1 Buttons and Hardware 3 Footstand 5 Handset Rest 6 Hookswitch 6 Cisco Unified IP Phone 6911 7 Phone Connections 7 Buttons and...
Page 7 - Cisco Unified IP Phone 6901; Phone Connections
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 1 Your Phone Cisco Unified IP Phone 6901 The Cisco Unified IP Phone 6901 provides these features: • Phone connections • Buttons and hardware • Footstand • Handset rest Phone Connections For your phone...
Page 9 - Buttons and Hardware
Your Phone Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 3 Buttons and Hardware 195793 7 6 2 1 3 4 5 +
Page 11 - Footstand
Your Phone Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 5 Footstand The Cisco Unified IP Phone 6901 has a foldable footstand. When the footstand is unfolded, it gives the phone an elevated viewing angle. 277349
Page 13 - Cisco Unified IP Phone 6911
Your Phone Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 7 Cisco Unified IP Phone 6911 The Cisco Unified IP Phone 6911 provides these features: • Phone connections • Buttons and hardware • Phone template • Footstand • Handset rest Phone Connectio...
Page 17 - Paper Label
Your Phone Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 11 Paper Label Cisco Unified IP Phone 6911 does not include an LCD display. A paper strip is provided and can be used to enter name and contact numbers. Footstand If the phone is placed on ...
Page 18 - Higher Viewing Angle
12 OL-20826-01 Higher Viewing Angle Connect the footstand to the lower slots for a higher viewing angle. 1 Insert the connectors into the lower slots. 2 Lift the footstand until the connectors snap into the upper slots. 277346
Page 19 - Lower Viewing Angle
Your Phone Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 13 Lower Viewing Angle Connect the footstand to the upper slots for a higher viewing angle. 277347
Page 20 - Handset Rest
14 OL-20826-01 Handset Rest Your system administrator may have mounted your phone on a wall. With a wall-mounted phone, you might need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. 1 Remove the handset from the cradle and pull the plastic tab from the handse...
Page 21 - Voice Messages; Personalize Your Voicemail; Check for Voice Messages
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 15 Messages Voice Messages Voice messages are stored on your voicemail system. Your company determines the voicemail system your phone uses. You can: • Personalize your voicemail • Check for voice mes...
Page 22 - Listen to Voice Messages
16 OL-20826-01 Listen to Voice Messages (Cisco Unified IP Phone 6911 only.) Press the Messages button and then follow the voice prompts to listen to your messages. (Cisco Unified IP Phone 6901 only.) Using the keypad, dial the voicemail access number (provided by your system administrator) and then ...
Page 23 - Calling Features; Auto Answer; Auto Answer with Your Speakerphone; Auto Barge
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 17 Calling Features Auto Answer (Cisco Unified IP Phone 6911 only) Auto Answer prompts your phone to automatically answer incoming calls after one ring. Your system administrator sets up Auto Answer t...
Page 24 - Forward Calls on Your Phone; Call Pickup
18 OL-20826-01 Your system administrator can set up other call forward options that: • Allow calls placed from the call forward target phone number to your phone to ring through, rather than be forwarded. • Prevent you from creating a call forward loop or exceeding the maximum number of links in a c...
Page 25 - Answer a Call Using Pickup; Call Waiting; Respond to a Call Waiting Notification
Calling Features Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 19 • Group Pickup—Allows you to answer a call on a phone that is outside your call pickup group by: – Using a group pickup number (provided by your system administrator). – Dialing th...
Page 26 - Codes; Place a Call Using a Client Matter Code; Set up a Conference Using Hookflash
20 OL-20826-01 Codes Codes allow you to place a call using a billing or tracking code. Your phone supports two types of codes (provided by your administrator): • Client Matter Codes (CMC) require you to enter a code to specify that the call relates to a specific client matter. Your administrator can...
Page 27 - Drop a Party from a Conference Using Hookflash; Set Up a Conference
Calling Features Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 21 4. Wait for the recipient to answer. (Or, skip to Step 5. while the call is ringing). 5. Press and release the hookswitch again. The conference begins. Note You can only include th...
Page 28 - Hookflash; Use Hookflash to Activate Features; old and Resume a Call; Meet Me
22 OL-20826-01 Hookflash Hookflash allows you to activate features on your phone by quickly pressing and releasing the hookswitch button on the phone cradle rest. Use Hookflash to Activate Features (Cisco Unified IP Phone 6901 only) You can use hookflash to: • Answer a call • Transfer between two ca...
Page 29 - Host a Meet Me Conference; Mute; Mute Your Phone; Redial; Redial a Number
Calling Features Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 23 Host a Meet Me Conference (Cisco Unified IP Phone 6911 only) 1. Press the Feature button followed by the predetermined Meet Me number (set up by your system administrator). You are...
Page 30 - Shared Lines; Speed Dial
24 OL-20826-01 Shared Lines Shared lines allow you to use one phone number for multiple phones. You may have a shared line if you have multiple phones and want one phone number, share call-handling tasks with co-workers, or handle calls on behalf of a manager. For example, if you share a line with a...
Page 31 - Place a Call with a Speed-Dial Button; Transfer a Call to Another Number Using the Hookflash
Calling Features Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 25 Place a Call with a Speed-Dial Button (Cisco Unified IP Phone 6911 only.) (Before you can use speed-dial buttons on your phone, you must set up speed dial on your User Options Web ...
Page 32 - Swap Between Calls Before Completing a Transfer; Web Dialer; Use Web Dialer with Cisco Directory; Set Up, View, or Change Web Dialer Preferences
26 OL-20826-01 Swap Between Calls Before Completing a Transfer (Cisco Unified IP Phone 6911 only.) After you connect to the transfer recipient—but before you transfer a call to this party—you can press the Line button to toggle between the two calls. This allows you to consult privately with the par...
Page 33 - Sign Out of Web Dialer
Calling Features Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 27 – Do not display call confirmation—If selected, the Web Dialer Make Call page will not display the next time Web Dialer is used. Calls will automatically be dialed after clicking o...
Page 35 - User Options Web Pages; Sign In and Out of User Options Web Pages
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 29 User Options User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can ...
Page 36 - Device; Select a Device From the User Options Web Pages; Line Settings; Set Up Call Forwarding Per Line
30 OL-20826-01 Device You can make changes to your device settings on your phone from the User Options web pages. You can make changes to these device settings on your phone: • Line settings • Speed dials Select a Device From the User Options Web Pages 1. After you have signed in to your User Option...
Page 37 - Change the Voice Message Indicator Setting Per Line; Speed Dial on the Web; Set Up Speed-Dial Buttons
User Options Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 31 Related Topics Call Forward All, page 17 Change the Voice Message Indicator Setting Per Line 1. Sign in to your User Options web page. 2. Select User Options > Device . 3. Select a ...
Page 38 - User Settings; Change Your Browser Password
32 OL-20826-01 3. Select a phone from the Name drop-down menu. 4. Select Speed Dials . 5. In the Speed Dial Settings area, enter a number and label for a speed-dial button on your phone. 6. Select Save . User Settings Your PIN and password allow you to access different features and services. Use you...
Page 39 - Change the Language for Your User Options Web Pages; Plugins; Access Plugins
User Options Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 33 Change the Language for Your User Options Web Pages 1. Sign in to your User Options web page. 2. Select User Options > User Settings . 3. In the User Locale area, select an item fro...
Page 41 - FAQs and Troubleshooting; Frequently Asked Questions; Troubleshooting Tips
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 35 FAQs and Troubleshooting Frequently Asked Questions Q . When I put a call on hold by pushing the Hold button, why doesn’t pushing the button again resume the call? A. The Hold button is only used t...
Page 43 - Safety and Performance Information; Power Outage; Cisco Product Security
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 37 Product Safety, Security, Accessibility, and Additional Information Safety and Performance Information Power outages and other devices can affect your Cisco Unified IP Phone. Power Outage Your acce...
Page 44 - Additional Information
38 OL-20826-01 Additional Information • You can access the Cisco website at this URL: http://www.cisco.com/ • Cisco Unified IP Phone 6901 and 6911 quick reference card, quick start guides, and end-user guide: http://www.cisco.com/en/US/products/ps10326/products_user_guide_list.html • Licensing infor...
Page 45 - Cisco One-Year Warranty; Cisco One-Year Limited Hardware Warranty Terms
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 39 Cisco One-Year Warranty Cisco One-Year Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period....
Page 47 - Index
Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP) 41 Index A AAP. See accessibility features access plugins 33 audible alert. See alerts, audible audible message indicator. See message indicators Auto Answer, description 17 Auto Barge, description 17...
