Canon VB-H610VE- Manual

5 User Manuals This camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. In the Setup CD-ROM, the recording software RM-Lite (“RM-Lite” in “Chapter1 Before Use”) is also included. The following user manuals are available. How to use this Operati...

6 The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings Safety Precautions Caution TO REDUCE THE RI S K OF ELECTRIC S...

S afety Precautions 7 Precautions for Use Precautions for Use of the Camera Angle Setting Tool Precautions for Use of Built-In Camera Functions and Included Software Notes on Cleaning Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately sto...

8 Maintenance Turn off the power before cleaning the camera. „ Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. „ Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Auto focu...

9 Table of Contents Introduction .................................................................................................................. 2 Disclaimer ............................................................................................................................... 2 Notes on ...

10 Chapter 2 Initial Settings Preparing the Camera for Use ................................................................................... 24 Installing the Necessary S oftware ............................................................................. 26 Notes on Use with Internet Explorer 9 ...

11 Table of Contents Chapter 6 Admin Tools Admin Tools Overview ............................................................................................... 80 Admin Tools ......................................................................................................................... 80 ...

12 Control for Admin .................................................................................................... 120 Using Control for Admin ...................................................................................................... 120 Chapter 7 Admin Viewer/VB Viewer Overview o...

Chapter 1 Before Use ❏ Camera Features ❏ S oftware Information ❏ Operating Environment and Precautions

14 This camera integrates both camera and server functions into a compact network camera. Common Features *1 Viewing H.264 video requires the included RM-Lite Viewer. The viewers included in the camera (VB Viewer and Admin Viewer) do not have this capability. *2 The actual frame rate may drop depend...

16 Installed Software „ VB-H41/610/710 Viewer (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display images. The Admin ...

Camera S oftware 17 1 Bef o re U s e User Support Tool A convenient tool can be installed for use on a PC. „ Backup and Restore Tools The Backup and Restore tools back up camera setting information to the PC. Information from multiple cameras can be saved at the same time. The tools can also restore...

18 RM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Note For details on the usage and functions of RM-Lite, see the “Administrator Manual”. Type Overview License RM-Lite Storage Serv...

19 1 Bef o re U s e For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Camera Angle Setting Tool, VB-H41/610/710 Viewer, Admin Tools *1 The browser must support JavaScrip...

20 Notes on Use When the [Windows Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer app...

Notes on Operating Environment 21 1 Bef o re U s e Note that even when the content block dialog box does not appear, JavaScript is sometimes disabled under the standard security settings, which may limit operations on the setting page and the VB-H41/610/710 Viewer. Register the page as a trusted sit...

22 „ Enabling the Sound Function to Use Audio In Windows Server 2008, the sound function is disabled by default. To receive audio with the Viewer, follow the steps below to enable the sound function. Note If [Control Panel] is in the classic view, double-click [Sound]. Notes on Use with Windows Vist...

Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Initial S etting Tool Installation ❏ Initial S ettings

Preparing the Camera for Use 25 2 Initial S et tings ▼ Using VB-H41/610/710 Viewer The camera's built-in VB-H41/610/710 Viewer features an Admin Viewer for administrators and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations....

26 Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • Camera Angle Setting Tool: ...

28 Use the VB Initial Setting Tool to configure the camera network. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] icon on the desktop. The Tool will automatically detect the camera connected to the network and display the camera's MAC address, IP address and model...

29 2 Initial S et tings Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. The viewer launches and displays the camera image. If the top page of the cam...

Chapter 3 Camera Angle Setting Tool ❏ Camera Angle S etting Method ❏ Creating a Camera S pecification File to Manage Multiple Cameras

32 Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set pan, tilt, rotation, zoom, focus and exposure compensation. You can set zoom, focus and exposure compensation. Launching the Camera ...

S etting the Camera Angle 33 3 C a mera Ang le S et ting T ool Note When the Camera Angle Setting Tool connects to a camera, the viewer and recording software connected to the camera are disconnected. A live camera image from the connected camera will be displayed and the camera angle can be set. Co...

34 The camera specification file will be loaded and camera names listed will be displayed under [Camera List]. Note • The [Select Camera] dialog box will remain open unless the Camera Angle Setting Tool is shut down or the X at the top right of the dialog box is clicked. • The camera list is discard...

36 Display Screen of Camera Angle Setting Tool (1) Image Display Area The image captured by the camera is shown. (2) [ S witch S creen S ize] button Switches the display screen size between “480 x 270” and “960 x 540”. The display screen size can also be selected from [Display Screen Size] from the ...

S etting the Camera Angle 37 3 C a mera Ang le S et ting T ool (9) [Zoom] slider The slider to operate the zoom ratio. (10)[Zoom] button The button to operate the zoom ratio. (11)[Control Assist Display] selection box Select whether to [Enable] or [Disable] operation assist in the image display area...

38 „ Click the Image to Set Camera Angle Click the desired position in the image and the camera angle will move to center that position on the screen. However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within ...

39 3 C a mera Ang le S et ting T ool You can load a camera list in the [Select Camera] dialog box (p. 33) if you create a camera specification file which lists connection information for cameras. The camera list allows for simple switching between camera connections for multiple cameras. Create a ca...

40 „ Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectTypeB1F VB-H710F,192.168.100.1,80,root,camera1,01Fa VB-H610VE,192.168.100.2,80,root,camera2,01Fb VB-H610D,192.168.100.3,80,r...

Chapter 4 Top Page of the Camera ❏ Accessing the S etting Page, Admin Tools and Viewer

42 Accessing the Top Page of the Camera From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view images. The top page of the camera appears. (1) Language Button Click to switch the display language....

Chapter 5 Setting Page ❏ Administrator Password and Network Detailed S ettings ❏ Camera Date and Time S ettings ❏ Camera Name and Initial Camera S ettings Related S ettings ❏ Video S ize and Quality S ettings ❏ Upload and E-mail Notification S ettings ❏ Video S erver, Audio S erver and HTTP S erver ...

44 From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. • Network Administrator password, LAN, IPv4, IPv6, DNS and SNMP Settings (...

45 S et ting P age 5 The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 42). For details on entering the user name and password, see p. 42. Setting Menu (1) [Admin Viewer] Clicking this button opens Admin Viewer....

46 „ Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Note Click on [ Help ] at the beginning of any item to display a detailed explanation of that setting item. Important • Do not open multiple setting pages at one time and try...

47 S et ting P age 5 Administrator Password (1) [Password] Set the administrator password. Up to eight (single- byte) ASCII characters (space or printable characters) can be used. The factory default setting is “camera”. If the Admin Viewer, Admin Tools, etc., are connected, terminate the connection...

48 (5) [AutoIP] Set AutoIP to [Disable] or [Enable]. (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set IP address is displayed. Note • You can check the IPv4 address assigned by [Auto (DHCP)] with the VB Initial Setting Tool. IPv6 (1) [IPv6] Set IPv6 use to [Disable]...

[Network] S etting Administrator Password, LAN, IP Address, DN S , etc 49 5 S et ting P age (4) [Host Name Registration with DDN S ] Select [Enable] to register the entered name server address and host name of the camera. (5) [ S earch Domain] To specify the server used for uploading and mail notifi...

51 S et ting P age 5 Camera Name [Camera Name] Be sure to enter [Camera Name (alphanumeric characters)]. Up to 15 ASCII characters (spaces and printable characters) may be used for [Camera Name (alphanumeric characters)]. Note • The camera name set here will be shown when the camera is registered fo...

[Camera] S etting Initial Camera S ettings and External Device Name 53 5 S et ting P age Camera Control (1) [Digital Zoom] Set digital zoom to [Disable] or [Enable]. The higher the digital zoom ratio, the lower the image quality becomes. (2) [Image S tabilizer] Select [Disable], [On1] or [On2] for i...

54 Installation Conditions (1) [Dome] Select whether or not a dome is used. To use the camera with a dome housing unit, select [Use]. (2) [LED S etting] Select [Turn Off] or [Turn On] for the LED operation status on the camera. Set to [Turn Off] if you do not want to turn on the LED. Set to [Turn Of...

55 S et ting P age 5 JPEG (1) [Video Quality] Select a desired video quality from 1 to 5 (5 levels) for videos transmitted at each video size in JPEG. Greater values have higher quality. (2) [Video Quality: Digital PTZ] Select a desired video quality from 1 to 5 (5 levels) for Digital PTZ. Greater v...

57 S et ting P age 5 General Upload (1) [Upload] Select [Upload Disabled], [HTTP Upload] or [FTP Upload] for the upload method. (2) [Video Format] Select the [JPEG] or [H.264] format for video you want to upload. If [H.264] is selected, select [Use bit rate control] under [Bit Rate Control] in [Vide...

[ S erver] S etting the Video S erver, Audio S erver and HTTP S erver 61 5 S et ting P age HTTP Server (1) [Authentication Method] Set the authentication method used with the HTTP server to [Basic Authentication] or [Digest Authentication]. (2) [HTTP Port] Set the HTTP port number to 80 or in the ra...

62 Video Record Setting (1) [Video Record Action] Select the destination of a video recorded when an event occurs. To record to a server selected on the [Upload] in the setting page, select [Upload] and to record to an SD card inserted in the camera, select [Record to SD Card]. Note The size and for...

[Event] S etting Video Record, Volume Detection, Audio Playback and Timer 63 5 S et ting P age (9) [E-mail Notification] Select the e-mail notification operation to be performed. If [Enable] is selected, e-mail notification is performed when a volume detection event occurs. To use this function, the...

64 (3) [Active Event Operation] Select the operation to be performed upon an active event. If [Enable] is selected, (5) [Preset], (6) [Video Record] and (7) [E-mail Notification] will be executed according to their settings upon an active event. (4) [Inactive Event Operation] Select the operation to...

[Event] S etting Video Record, Volume Detection, Audio Playback and Timer 65 5 S et ting P age (6) [E-mail Notification] Select the e-mail notification operation to be performed. If [Enable] is selected, e-mail notification is performed when a timer event occurs. To use this function, the [E-mail No...

66 Authorized User Account (1) [User Name], [Password] Enter the user name and password and then click [Add]. The authorized user will be added to the user list. The user name can consist of up to 15 (single-byte) characters using A to Z, a to z, 0 to 9, “-” (hyphen) and “_” (underscore). The passwo...

[Access Control] S etting User Access Privileges 67 5 S et ting P age IPv6 Host Access Restrictions (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohib...

71 S et ting P age 5 Certificates (1) [Create S elf- S igned Certificate] After entering each of the following settings, click [Exec] to create a self-signed certificate. Follow the instructions in the message and reboot. The certificate created will take effect after rebooting. Note Creating a cert...

72 (8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. (9) [Restore] Installs the certificates and private key from backup. Click [Browse] to s elect the backup file, then click [Exec]. This operation can onl...

73 S et ting P age 5 SD Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the SD memory card. Note SD, SDHC and SDXC memory cards can be used with the camera. When an SD memory card is inserted in the card slot, it is mounted automati...

74 SD Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the SD memory card. (2) [Operation S ettings], [Video Format], [Pre-event Buffer], [Post-event Buffer], [Overwrite videos] These settings are the same as in “SD Card Operations...

76 (1) [LAN] LAN interface, maximum packet size settings (p. 47) (2) [IPv4] IP address, IPv4 settings, etc. (p. 47) (3) [IPv6] Settings regarding IPv6 (p. 48) (4) [Installation Conditions] Dome setting (p. 54) (5) [HTTP S erver] Authentication method, HTTP, and HTTPS port settings (p. 61) [Reboot It...

77 S et ting P age 5 Tool (1) [View Logs] Display a history of camera operations and connections to each viewer, etc. (2) [View Current S ettings] Display a list of current settings. (3) [Reboot] The camera is rebooted. (4) [Restore S ettings] Discard user-defined settings and restore all setting it...

80 Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools This is the top page of Admin Tools. All tools can be launched from this page. Privacy Mask Setting Tool A tool that lets you hide areas you do not want to be s...

Admin Tools Overview 81 6 Adm in Tools Preset Setting Tool A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama or full image mode. You can also set [Preset Tour] whereby the camera tours and monitor...

82 Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. A user authentication window appears. The Admin Tools top page will appear. (1) [Admin Viewer] Click to launch Admin Viewer. (2) [ S etting Page] Click to launch Setting Menu. (3) [Back to top] Click this b...

83 Adm in Tools 6 A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. Display Screen of Privacy Mask Setting Tool (1) Image Display Area The image currently captured by the ...

84 be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 120). (7) Registered Privacy Mask Display Area (Capture area) You can check the settings for the area where the camera can physically capture privacy masks. Ev...

86 Changing/Deleting a Privacy Mask Area How to Change Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Privacy mask areas can be changed using the mouse or by entering values. Entering values ...

87 Adm in Tools 6 A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying. Admin Viewe...

88 Display Screens of Panorama Creation Tool (1) [Load from camera] Show the panorama image saved in the camera. (2) [ S ave to camera] Save the currently shown panorama image in the camera. (3) [Load from file] Show JPEG files as a panorama image. (4) [ S ave to file] Save the currently shown panor...

Panorama Creation Tool 89 6 Adm in Tools • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Setting page, panorama capture is slowed down. Saving/Deleting a Panorama Image How to Save Click [ S ave to camera], and then click [OK] in the disp...

90 View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. [Apply View Restriction S etting] Restrictions set by the View Restriction Setting Tool are applied i...

View Restriction S etting Tool 91 6 Adm in Tools Display Screens of View Restriction Setting Tool (1) Image Display Area The image currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the VB-H41/610/710 Viewer. For details, see “How to Operate the Viewer” (p. ...

92 [Wide-angle]: Wide-angle limit of the view restriction. Click [Get value] to load the zoom ratio of the current camera angle. (11)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved in the camera. Be sure t...

Preset S etting Tool 95 6 Adm in Tools Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen or full image. With the ...

96 (11)[Detailed S ettings] Show the detailed settings. (11)-1 [ S how in viewers] checkbox Select this checkbox to use presets in the viewer. When the [Home Position] is selected in (8), this function is grayed out. (11)-2 Camera Parameter Enter the center angle of the desired angle in [Pan] and [T...

Preset S etting Tool 97 6 Adm in Tools „ Use the preview frame of the panorama screen to set presets Use the preview frame of the panorama screen to set presets. Be sure to enter the preset name. If you click on the panorama screen, the preview frame will move to center on the clicked point. The set...

98 „ Specifying Detailed Settings If you want to fine-tune the camera angle or to adjust the image, etc., click [Detailed Settings] and specify the detailed settings before saving the preset settings in the camera. The camera parameters in the image display area are loaded to [Detailed Settings]. Th...

Preset S etting Tool 99 6 Adm in Tools Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set. „ [Preset Tour] Tab Display Screen (1) [Preset Tour] selection box. Select when you want to perform a preset tour from the following options. [Not used] Pres...

101 Adm in Tools 6 This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject. The intelligent functions can perform the following 6 types of detection. Use detection types ...

102 Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandon...

Intelligent Function S etting Tool 103 6 Adm in Tools Caution Notes on Use of This Camera The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function....

104 Display Screen of Intelligent Function Setting Tool (1) Image Display Area The image currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangular or polygonal) and the detection line is shown as a translucently colored polygonal line or line s...

Intelligent Function S etting Tool 105 6 Adm in Tools (10)[Detection S ettings] Show the [Detection Settings] dialog box (p. 111). This dialog box allows you to reduce the effects of lighting changes. (11)[Lock camera position] checkbox Select this checkbox to move the camera position to a preset po...

106 „ Intelligent Function Settings When you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the [Detection Setting Number] and [Detection Type] of the detection setting you want to add, and then click [OK]. Up to 15 different detection settings...

Intelligent Function S etting Tool 107 6 Adm in Tools Setting Intelligent Function Detection Settings „ Setting Detection Criteria ([Detection Criteria] tab) Set detection criteria while operating the camera and checking the image in the image display area. (1) [Detection S ettings Name] You can use...

108 „ Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject. [Event] tab (1) S pecify the operation timing. (Multiple checkboxes can be selected.) [ON Event Operation] checkbox When selected, the operations set in (2) [E-mail Notification] and [...

Intelligent Function S etting Tool 109 6 Adm in Tools • Click [Clear] to delete the polygonal detection area. • The camera tampering detection area cannot be changed. Changing a [Rectangular] detection area into a [Polygonal] shape or changing a [Polygonal] detection area into a [Rectangular] shape ...

Intelligent Function S etting Tool 111 6 Adm in Tools Detect criteria for [Passing Detection] Set the passing direction and decision point of the moving object for the detection line that the moving object will cross. [Passing Direction] Select the direction for moving objects to pass the detection ...

112 Note Since changing [Detection Settings] restarts the intelligent functions, detection will not be performed during the tens of seconds that it takes to complete a restart. „ Displaying Event Status Click the [Event Display] button to open the event display panel and confirm the detection status...

113 Adm in Tools 6 This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (1) [Download] Download log files from this camera or SD memory cards. (2) [Reload] Reload the displayed log file and show the latest logs. (3) [Previous File] If there are multiple lo...

114 (13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[ S earch for] ...

Log Viewer 115 6 Adm in Tools „ Saving a Log to a File/Opening a Saved Log How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View Click [Open local file] and select a log file using the [Open] dialog box. „ Copying/Searching Logs How to Copy Click to select the l...

116 This utility manages video recorded on an SD memory card. It allows you to play back recorded video and download it to a PC, display a video list or perform filtering. Display Screens of Recorded Video Utility (1) [Refresh Video List] Update the video list to the current state. (2) [Refresh Down...

Recorded Video Utility 117 6 Adm in Tools Confirming Recorded Video The video list displays the following information: [Date & Time] Displays the date and time of a video recording. [Format] Displays the format of a recorded video ([JPEG] or [H.264]). [Recording Type] Displays the type of record...

118 Note When the download folder is changed, the download status of the files in the download folder prior to the change becomes [Not Downloaded]. Manually copy the files in the download folder prior to the change to the new download folder to change their status to [Downloaded]. Downloaded videos ...

Recorded Video Utility 119 6 Adm in Tools [ S ave Playback Frame As] Video frames that are being played back can be saved as a separate file. „ For H.264 Video in the H.264 format that has been downloaded to a PC can be played back on an external player. [Number of Video files] The number of files t...

120 This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, View Restriction Setting Tool, Preset Setting Tool and Intelligent Function Setting Tool. Using Control for Admin When you have obtained control privi...

Chapter 7 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer S tartup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and S ettings

122 Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Major Differences Between the Admin Viewer and the VB Viewer • The operable ranges differ between the viewers. Admin Viewer: Users c...

Overview of Viewer 123 A d min Viewer/ V B V iewer 7 The four authorities that can be set for users are privileged camera control, camera control, video distribution and audio distribution.Users must have privileged camera control to use the Admin Viewer. Users must have the video distribution autho...

125 7 A d min Viewer/ V B V iewer Launching the Viewer Refer to “User Authentication” in “Chapter 4 Top Page of the Camera” (p. 42) for information on the user name and password. The viewer is launched. Shutting Down the Viewer Close the web browser in the viewer to shut down. Connecting from Admin ...

126 Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them a...

How to Operate the Viewer 127 A d min Viewer/ V B V iewer 7 (12)[Obtain/Release Camera Control] button This button is used to obtain/release the camera control privileges. (13)Information Field Information messages, warning messages and error messages are shown to the user. (14)[Get a S napshot] but...

128 (5) [Reconnect] button The camera is reconnected. (6) [Audio Reception] button Audio from the camera is received and output. (7) Control Privilege S tatus Indicator Whether or not the current client has camera control privileges is shown in this area. (8) [Obtain/Release Camera Control] button T...

How to Operate the Viewer 129 A d min Viewer/ V B V iewer 7 Controlling the Camera Obtain camera control privileges before carrying out the following operations. These operations can be carried out in both the Admin Viewer and the VB Viewer. „ Changing the Camera Angle You can change the angle by do...

130 „ Changing the Camera Zoom Ratio Move the knob on the slider up or down to zoom in or out The camera zoom ratio will change according to the knob position on the slider. The knob can also be moved by clicking on an empty part of the slider. Note • If [Digital Zoom] is set to [Enable] in [Camera]...

132 display the image inside the frame in the image display area. Note Register the preset or home position beforehand using the Preset Setting Tool (p. 96). Registered presets will appear in the preset selection box. „ Exiting Digital PTZ Click the [Digital PTZ] button again. The Digital PTZ panel ...

How to Operate the Viewer 133 A d min Viewer/ V B V iewer 7 [Control for Admin] Displays the Control for Admin Panel (Admin Viewer only). [Video Capture Size] Switch video capture size. [Snapshot] Get a snapshot. [Audio Reception] Receive audio. [Audio Transmission] Transmit audio (Admin Viewer only...

134 Checking Information The following icons will appear depending on the content of the information displayed. Note For details on the messages, see “List of Viewer Messages” (p. 159). Icon (color) Meaning Description (Blue) Information Appears when a camera operation has been successful. The follo...

135 7 A d min Viewer/ V B V iewer The operations and settings that can be performed only in the Admin Viewer are explained. Transmitting Audio In the Admin Viewer, you can transmit audio via an external device connected to the camera. Click this button to transmit audio. Use the slider to set an app...

136 „ Adjusting the Preview Frame Size Drag the preview frame line to make the frame smaller, and a magnified view of the image in the frame will be shown in the image display area. The preview frame turns blue when you drag it. Note • The aspect ratio of the preview frame is always 16:9. • The View...

Performing Operations and S ettings in the Admin Viewer 137 A d min Viewer/ V B V iewer 7 „ Opening/Closing Control Items Clicking the title of a control item will open or close it. You can open the various control items even without obtaining the camera control privileges, but all items other than ...

Performing Operations and S ettings in the Admin Viewer 139 A d min Viewer/ V B V iewer 7 „ Setting White Balance (1) [Auto] The white balance is adjusted automatically. (2) [Light S ource] Select the light source from the pull-down menu below according to the condition in which the camera is used. ...

140 Night Mode. Can only be set when [Focus] is set to [Manual] (p. 137). Focusing positions will vary under different light sources, such as fluorescent or infrared, since the wavelengths of these light sources vary. One of the following methods, (5) to (7), can be used to adjust the focusing posit...

Performing Operations and S ettings in the Admin Viewer 141 A d min Viewer/ V B V iewer 7 „ Setting a Frame Rate [Maximum Frame Rate] You can select the maximum frame rate for displayed video from one of twelve levels between [30fps] to [0.2fps]. Displaying Event Status Clicking the [Event Display] ...

142 Recording to an SD Memory Card Manually Video displayed in the Admin Viewer can be manually recorded to an SD memory card. Note • To record on an SD memory card, an SD memory card must be inserted in the camera (p. 127) and [Save Logs and Videos] must be selected in the setting page > [Memory...

Chapter 8 Appendix ❏ S D Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore S ettings ❏ List of Factory Default S ettings ❏ Index

144 You can set the camera so that the following data is saved automatically to the camera’s SD memory card. (“Chapter 5 Setting Page”, “[Memory Card] SD Memory Card Operations and Settings” (p. 73)). • Image files when recording-mode stream transmission failed to be sent due to network errors (JPEG...

S D Memory Card Access 145 8 Appen di x „ Log Files Log files can be downloaded to a PC using FTP software, but you can use the Log Viewer in Admin Tools as a simple way to view and download log files. „ Directory Structure for Data Downloaded with Recorded Video Utility When video on an SD memory c...

146 „ File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on S ept. 10, 2012, starting from 16:06:19 (Camera Time Zone: GMT+09:00). (1) Video recording date (2) File creation time (UTC) (3) Recording start time (UTC) (4) Recording type E: Event M: Manua...

148 „ Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 58) [ Parameter (query string) ] All modifiers can be used. [FTP Upload] (p. 58) [ Subdirectory Name to Create ] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [ File Name to C...

149 Appen di x 8 Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Troubleshooting Problem Co...

151 Appen di x 8 Log Messages on the Camera Log messages are classified into the following types. Note If no content is recorded in a log for approximately two hours, “-- MARK --” will be recorded in the message area. „ Application (Camera) Messages W001 Starting and stopping of system [info] W030 S...

List of Log Messages 155 8 Appen di x V200 Video input warning [warning] V320 Internal error in intelligent service [err] V321 Pseudo mode setting error in intelligent service [err] V400 Video input initialization error [crit] V401 Video input command error [crit] V402 Video input frozen [crit] V403...

List of Log Messages 157 8 Appen di x S070 Change to SSL certificate [info] S220 PAN/TILT operation warning [warning] S302 Error on saving settings [err] S303 Error on saving settings [err] S307 Error on saving settings [err] S310 Working error in event service [err] S311 Working error in external i...

158 S410 Event service initialization error [crit] S411 External input/output service initialization error [crit] S412 Timer service initialization error [crit] S413 Timer service runtime error [crit] „ Camera Messages C201 Day/Night Mode switching warning [warning] Description event initialization ...

159 Appen di x 8 Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. „ Information Messages List of Viewer Messages Icon Category Explanation Information Message Help messages on various buttons, pull-do...

160 „ Warning Messages Message Explanation Could not connect to the camera. Connection failed due to an invalid IP address, etc. The camera is busy. The connection limit was exceeded. Failed to get camera control privileges. The request for camera control privileges was denied because the camera was...

161 Appen di x 8 It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see p. 163. Restoring the Initial Setting ...

163 Appen di x 8 List of Factory Default Settings Item S etting • User Name (Administrator ID) root • Administrator password camera • Path to setting pages admin • LAN LAN Interface Auto Maximum Packet Size 1500 • IPv4 IPv4 Address Setting Method Manual IPv4 Address 192.168.100.1 Subnet Mask 255.255...

170 A Abandoned Object Detection ...........................109 Access Control ....................................................66 Admin Tools ........................................................80 Admin Tools Certificate .................................16 , 26 Admin Viewer ....................