Canon Print Services Client 1- User Manual

v Preface Thank you for purchasing Print Services Client. Please read this manual thoroughly before operating the application to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. How To Us...

vi Displays Used in This Manual The computer operation screenshots and Canon device touch panel display screenshots may differ from those you actually see, depending on the system environment you are using.The buttons which you should click or press are marked with a , as shown below. When multiple ...

vii Trademarks MEAP and the MEAP logo are trademarks of Canon Inc. Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and/or other countries. Other product and company names herein may be the registered trademarks or trademarks of their respecti...

1-1 1 $)"15&3 Print Services Client Print Services Client enables you to use PullPrint Service Provider to manage jobs stored in Canon Business Imaging Online from the touch panel display of a MEAP-compatible Canon device. This chapter provides an overview of Print Services Client. ---- Over...

Overview of Print Services Client 1-2 Overview of Print Services Client Print Services Client is client software for Canon Business Imaging Online that is installed in MEAP-compatible Canon devices. This software enables you to print, cancel printing, or delete jobs stored in Canon Business Imaging ...

Overview of Print Services Client 1-3 System Requirements The system requirements for Print Services Client are as follows. Supported Models For information on the devices that support the operation of this application, see "Canon Homepage." IMPORTANTPrint Services Client uses the port below...

Overview of Print Services Client 1-4 System Configuration Print Services Client System The Print Services Client system configuration is shown below. SERVER HTTPS HTTPS Print Services Client PullPrint Service Provider HTTPS Canon Business Imaging Online PRINTER NOTE For information on the connectio...

2-1 2 $)"15&3 Installation and Setup You can install Print Services Client using SMS (Service Management Service) from a Web browser on a networked computer.This chapter provides instructions on installing and setting up Print Services Client. ---- Login Services ...............................

Login Services 2-2 Login Services Login services are authentication services that manage the user information of MEAP-compatible Canon devices. This section provides information on these authentication services. IMPORTANTThe authentication services available for use differ depending on the device yo...

Login Services 2-3 Types of Authentication Services The three authentication services described below are provided as login services for MEAP-compatible Canon devices. Department ID Management (Default Authentication) Provides the No Authentication function (no login screen displayed) and the Depart...

Login Services 2-4 Flow of Login Service Settings The flow of login service settings is described below. For more information, see the manual accompanying your device. 1. Deciding the login service Firstly, decide which authentication service to use. 2. Setting the login service Set the authenticati...

Installation and Setup Flow 2-5 Installation and Setup Flow The flow of installing and setting up Print Services Client is as follows. 1. Starting and Logging In to SMS (p. 2-6) 2. Installation (p. 2-12) 3. Starting an Application (p. 2-15) 4. Confirming Print Services Client Settings (p. 2-18)

Starting and Closing SMS 2-6 Starting and Closing SMS You must log in to SMS (Service Management Service) to install Print Services Client.SMS is software that can access the printer via the network from your Web browser, enabling you to install and manage Print Services Client. NOTE The default pas...

Starting and Closing SMS 2-7 Logging In Using the Shared Password for SMS You can access SMS by logging in from the SMS login page using the password set in SMS. ---- 1. Enter the URL below in the address bar of the Web browser. http://<IP address of the printer>:<HTTP port number>/sms I...

Starting and Closing SMS 2-9 Logging In Using a User Name and Password for Canon Device Login You can access SMS by logging in using a user name and password used for the SDL, SSO, or SSO-H login service.Only users registered as administrators can log in. ---- 1. Enter the URL below in the address b...

Starting and Closing SMS 2-10 Logging Out from SMS Log out to finish the operation. ---- 1. Click [Log Out from SMS]. The [Login] page is displayed. IMPORTANTWhen you finish using SMS, make sure you log out. If you close the Web browser without logging out, SMS becomes temporarily inaccessible.

Installing and Uninstalling Print Services Client 2-11 Installing and Uninstalling Print Services Client Install Print Services Client and the license file. IMPORTANT A valid license file is required to install a MEAP application. If your application comes with a License Access Number, you must acce...

Installing and Uninstalling Print Services Client 2-12 Installation Install Print Services Client. ---- 1. Click [Install MEAP Application]. The [MEAP Application Management] page is displayed. 2. Click [Browse] → select the application file and license file to install → click [Install]. Application...

Installing and Uninstalling Print Services Client 2-13 3. Confirm the information displayed on the installation confirmation page → click [Yes]. If you click [No], the application is not installed and you are returned to the [MEAP Application Management] page. 4. When the [License Agreement] page is...

Starting and Stopping an Application 2-15 Starting and Stopping an Application You can start or stop the installed Print Services Client. IMPORTANTEven if installation is complete, you cannot use Print Services Client on your system until you start the application. Starting an Application Start Prin...

Starting and Stopping an Application 2-16 Stopping an Application Stop Print Services Client. NOTETo update an application, you must close the application you want to update. ---- 1. Click [MEAP Application Management]. The [MEAP Application Management] page is displayed. 2. Click [Stop] for the app...

Confirming Application Details 2-17 Confirming Application Details You can confirm the details of Print Services Client. ---- 1. Click [MEAP Application Management]. The [MEAP Application Management] page is displayed. 2. Click [Print Services Client] displayed in [Application Name]. The [Applicatio...

Confirming Print Services Client Settings 2-18 Confirming Print Services Client Settings To use Print Services Client after installing it in a MEAP-compatible Canon device, you must correctly specify Print Services Client settings.You can use the Management Console to confirm Print Services Client s...

3-1 3 $)"15&3 Job Management Print Services Client enables you to manage jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device. This chapter provides instructions on managing jobs with Print Services Client. ---- Logging In and Logging Out .................

Logging In and Logging Out 3-2 Logging In and Logging Out To use the job management function of Print Services Client, you must log in to MEAP from the touch panel display of a Canon device. IMPORTANTTo log in to MEAP, a login service must be set. For more information on setting a login service, see...

Logging In and Logging Out 3-3 NOTE If you specify the domain for the login destination when logging in to the device, the domain name is also sent to Canon Business Imaging Online, and the domain name is used for logging in to Canon Business Imaging Online.If you select 'This Device' for the login ...

Logging In and Logging Out 3-4 How the Main Menu Screen Is Organized Main Menu Screen If you select [Print Services Client], the Print Services screen is displayed.

Logging In and Logging Out 3-5 Print Services Screen ① ③ ② ④ ⑥ ⑦ ⑥ ⑪ ⑤ ⑧ ⑨ ⑫ ⑩ ⑬ ⑭ ⑮ Bottom of screen when [Other Operation] is selected: ⑯ ⑰ ⑱ 1 Login user name Displays the name of the logged in user. 2 [Limitations] Press to display the limitations dialog. If the device is not operating in AMS mo...

Stored Job Management 3-8 Stored Job Management You can display a list of, print, and delete jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device. NOTE To use the stored job management function, you must log in to MEAP from the touch panel display of a Canon de...

Stored Job Management 3-9 NOTE The list of stored jobs retrieved from Canon Business Imaging Online when logging in to MEAP is displayed.The maximum number of jobs displayed on one page is 100. If the number of jobs to retrieve from Canon Business Imaging Online exceeds 100 jobs, the stored jobs are...

Stored Job Management 3-10 3. Select the conditions for refining → press [Start Refining]. The stored jobs that match the conditions for refining are displayed.The conditions for refining that can be selected are as follows. Condition Options Description Print Count Unprinted Displays jobs for which...

Stored Job Management 3-12 Displaying Stored Job Status The status of stored jobs retrieved from Canon Business Imaging Online is displayed in the stored job details dialog of the Print Services screen.The types of status that are displayed are described below. Status Description Receiving Receiving...

Stored Job Management 3-13 Printing a Stored Job You can print a stored job selected in the Stored Jobs list. ---- 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to print → press [Print]. The print confirmation dialog is displayed...

Stored Job Management 3-15 Changing Print Settings and Printing You can change the print settings and print a stored job selected in the Stored Jobs list. 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to print → press [Chng Set. ...

Stored Job Management 3-18 Canceling Printing You can cancel printing of a stored job selected in the Stored Jobs list. 1. Select [Print Services Client] on the Main Menu screen. The Print Services screen is displayed. 2. Select the job to cancel printing of → press [Other Operation]. A balloon pane...

Stored Job Management 3-19 NOTE You can select multiple jobs and cancel them at one time.When selecting multiple stored jobs, you cannot select more than the maximum number of selectable jobs.When the Stored Jobs list is updated after canceling, all stored job selections are canceled.If errors occur...

4-1 4 $)"15&3 Change Settings Function This chapter provides instructions on changing the settings of Print Services Client. ---- Changing the Settings .................................................................................................................4-2 Logging In to the Manag...

Changing the Settings 4-2 Changing the Settings You can change the settings of Print Services Client. IMPORTANTThe use of Web browser navigation functions such as [Back] or [Forward] are not supported when using the Change Settings function. Logging In to the Management Console 1. Enter the URL belo...

Changing the Settings 4-4 Downloading the Settings File Download the settings file. 1. Click [Download] on the Change Settings screen. The Download screen is displayed. 2. Select the file to download → click [Download]. If you select “printservicesclient.properties,” a settings file is downloaded.If...

Changing the Settings 4-5 Uploading the Settings File Upload the settings file. 1. Click [Upload] on the Change Settings screen. The Upload screen is displayed. 2. Select the location of the settings file from [Browse] → click [Upload]. If the update is successful, you are returned to the Settings F...

Changing the Settings 4-7 NOTE You can click to update the current display.The values displayed in the entry fields of [New Setting Value] column are as follows: 1. When the setting is in the settings file The settings file value is displayed. 2. When the setting is not in the settings file If entry...

Changing the Settings 4-10 Logging Out from the Management Console 1. Click the Log Out button. The above screen is shown when the Management Console screen is not skipped.The displayed logout button and the logout procedure differ depending on the state when logging in. State when Logging In Displa...

Changing the Settings 4-11 Changing the Management Console Password You can change the password for a login account. ---- 1. Click [Change Password] on the Login screen. The Change Password screen is displayed. 2. Enter the current user name and password in [User Name] and [Current Password] → enter...

Changing the Settings 4-12 Changing the Display Language for Management Console You can change the display language for the Management Console. 1. Click the [Language] drop-down list on the Login screen. 2. Select a language → click . The screen is displayed again in the selected language. NOTE Only...

5-1 5 $)"15&3 Appendix This chapter describes the error messages, limitations, and MEAP resource use for Print Services Client. ---- List of Error Messages ..................................................................................................................5-2 Print Services Cli...

List of Error Messages 5-2 List of Error Messages This section lists the Print Services Client error messages and their remedies. Print Services Client Operations The error messages displayed when operating Print Services Client and their remedies are described below. Error Message Remedy An error o...

List of Error Messages 5-4 Management Console Error Messages The error messages displayed when operating the Management Console of Print Services Client and their remedies are described below. Login Screen Error Message Remedy [User Name] or [Password] is incorrect. Enter the correct user name and p...

List of Error Messages 5-7 PullPrint Service Provider Error Messages The PullPrint Service Provider-related error messages displayed when operating Print Services Client and their remedies are described below. Error Message Remedy This operation has been cancelled. There is no specific remedy. An er...

Limitations 5-8 Limitations The precautions and limitations for the use of Print Services Client are described below. Login When a login event occurs, the login user name must be set in the login information and be acquirable. Event Notification when Operating the Touch Panel Display If an operation...

Limitations 5-9 AMS (Access Management System) Compatibility Guest users cannot use Print Services Client. In the application limits, set Print Services Client to be inaccessible for Guest users.If the device you are using is an iR model other than an iR-ADV or an LBP model, you cannot use the AMS m...

MEAP Resource Use 5-10 MEAP Resource Use The MEAP hardware specifications for Print Services Client are described below. Item Print Services Client MEAP Spec. Version 13, 15, 18 Hard disk size 32,000 KB Maximum memory use 6,500 KB Maximum number of threads 25 Maximum number of file descriptions 15 M...