Canon K10586 - User Manual

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Main Components and Their Use Main Components Power Supply Loading Paper Loading Originals 41

Main Components Front View Rear View Inside View Operation Panel 42

Front View A: Document Cover Open to load an original on the platen. B: Platen Load an original here. C: ADF Scan Helper Remove only when cleaning the ADF. D: Operation Panel Use to change the settings of the printer or to operate it. The panel is pushed open by the paper outputtray before printing ...

L: Paper Guides Align with right/left/front sides of the paper stack. M: Document Tray Open to load a document in the ADF. You can load two or more sheets of document of the same sizeand thickness. Load the document with the side you want to scan facing up. N: Document Feeder Cover Open when clearin...

Rear View A: USB Port Plug in the USB cable to connect the printer with a computer. B: Power Cord Connector Plug in the supplied power cord. C: Transport Unit Open when removing jammed paper. When removing the unit, do so after placing a finger on thedepression in the center right. D: Rear Cover Det...

Inside View A: Scanning Unit / Cover Scans originals. Open when replacing the FINE cartridge or maintenance cartridge and to removejammed paper. B: Maintenance Cartridge Absorbs ink used for cleaning. Replacing the Maintenance Cartridge C: FINE Cartridge Holder Install the FINE cartridge. The color ...

Operation Panel A: HOME button Used to display the HOME screen. Using Touch Screen B: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Printer On and Off C: Back button Returns to the previous screen. D: Status light Lights wh...

Using Touch Screen The HOME screen on the touch screen appears when the printer is turned on. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, andother functions. HOME ScreenBasic Operation of the touch screen HOME Screen A: Switching the HOME scr...

(Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected to the wireless router. Wireless Direct is enabled. Wi-Fi and Wireless Direct are disabled. D: Wireless connect Selec...

Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. Entering Numbers, Letters, and Symbols 52

Entering Numbers, Letters, and Symbols In the printer, you can enter (or correct) the characters and numbers when the keyboard is displayed on thescreen. The character is allocated to each key displayed on the screen. Tap the key to enter the character. After entry is completed, tap for determinatio...

Move the cursor. To insert the character, move the cursor to the character on the right of the position where you want to insertthe character. To delete the character, move the cursor to the character you want to delete. Note • Only the input modes or characters available for input appear in their r...

Turning the Printer On and Off Checking that Power Is OnTurning on the printerTurning off the printer Checking that Power Is On The touch screen is displayed when the printer is turned on. If the status light is on, it means that the printer is on, even if the touch screen is off. Note • The touch s...

Turning off the printer 1. Press the ON button to turn the printer off. 1. Note • You can set the printer to automatically turn off when no operations are performed or no print • jobs are sent to the printer for a certain interval. This feature is set to on by default. 2. Check that both the status ...

Loading Paper Paper Sources Loading Photo Paper / Plain Paper in Rear Tray Loading Plain Paper in Cassette Loading Envelopes in Rear Tray 58

Paper Sources The printer has two paper sources for feeding paper, the rear tray and cassette. With the plain paper loadedin a cassette, you can also load paper on the rear tray to make prints. Rear trayCassette Rear tray You can load all supported paper such as photo paper and plain paper on the re...

Cassette You can load A4, B5, A5 or Letter-sized plain paper in the cassette. Loading Plain Paper in Cassette Note • For details on paper that can be used in this printer: • Supported Media Types • Your model used may differ from a product series name when you gain access to this manual from • a QR ...

Loading Photo Paper / Plain Paper in Rear Tray You can load photo paper or plain paper. You can also load envelopes on the rear tray. Loading Envelopes in Rear Tray 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. L...

Note • Do not load sheets of paper higher than the load limit mark (F). • 6. If page size and media type on touch screen match size and type of paper loaded in rear 6. tray, select Yes . If not, select Change to change the settings in accordance with the size and type of the loaded paper. Note • See...

7. Pull out the paper output tray (G) and the output tray extension (H). 7. Note • There are various types of paper, such as paper with a special surface coating for printing photos at • optimal quality and paper suitable for documents. Each media type has specific preset settings (how inkis used an...

Loading Plain Paper in Cassette You can load A4, B5, or A5 sized plain paper in the cassette. 1. Prepare paper. 1. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may • cause paper jams. • If pa...

Align paper guide with where it clicks into place. 6. Move the right paper guide and adjust the guides to edges of the paper stack. 6. Do not slide the paper guide too tightly against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load limit mark (G)...

Loading Envelopes in Rear Tray You can load envelopes on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with theprinter driver properly. Important • Printing of envelopes from the operation panel is not supported. • • Do not use th...

Note • Do not load envelopes higher than the load limit mark (D). • 6. If page size and media type shown on touch screen match size and type of envelopes 6. loaded in rear tray, select Yes . If not, select Change to change the settings in accordance with the size and type of the loaded envelopes. 72

Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals 74

Where to Load Originals The printer has two positions to load originals: platen and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Note • For details on the supported originals, see below. • Supported Originals Loading Documents, Photos, o...

Note • To scan the original at optimum quality, load it on the platen. • 76

Loading Originals on Platen 1. Open the document cover (A). 1. 2. Load original WITH THE SIDE TO SCAN FACING DOWN on platen. 2. Loading Based on UseSupported Originals Important • Be sure to observe the following when loading the original on the platen. Failure to observe the • following may cause t...

3. Close the document cover gently. 3. Important • After loading the original on the platen, be sure to close the document cover before starting to copy or • scan. 78

Loading Documents in the ADF (Auto Document Feeder) Important • Be careful not to let anything get inside the document output slot. It may cause damage. • Note • To scan a document at optimum quality, load it on the platen. • • The double-sided original cannot be scanned automatically with ADF. • 1....

4. Insert document WITH THE SIDE TO SCAN FACING UP in document tray, until you hear a 4. beep sound. Insert the document until it stops. Note • For details on the supported originals, see below. • Supported Originals 5. Adjust document guide to match width of document. 5. Do not slide the document g...

Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not be scanned properly. Originals Function How to Load Magazines, Newspapers, andDocuments Copying Loading the Original to Be Alignedwith the alignment m...

Important • The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass). • Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more spacebetween the edges (diagonally striped area) of the pl...

You can place up to 12 items. B: More than 0.40 in. (1 cm) Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to • approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot becorrected. • Non-rectangular or irre...

Supported Originals Platen Item Details Types of originals Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Documents that are not suitable for the ADF Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm) Quantity One or more sheets* Thickne...

Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the Touch Screen 86

Replacing a FINE Cartridge When remaining ink cautions or errors occur, the error message will appear on the touch screen to informyou of the error. In this state, the printer cannot print or scan. Check the error message and take appropriateaction. When Error Occurred Replacing Procedure When you n...

1. Check that printer is turned on. 1. 2. Open the scanning unit / cover. 2. The FINE cartridge holder moves to the replacement position. Important • Do not touch the metallic parts or other parts inside the printer. • 3. Remove the empty FINE cartridge. 3. 1. Pick up the ink cartridge locking cover...

Important • Do not touch the electrical contacts or print head nozzle on a FINE cartridge. The printer may • not print properly if you touch them. 5. Install the FINE cartridge. 5. 1. Insert the new FINE cartridge into the FINE cartridge holder. 1. The color FINE cartridge should be installed into t...

Checking Ink Status on the Touch Screen 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Estimated ink levels . 3. A symbol appears in the area A if there is any information about the remaining ink level. The in...

Restrictions When connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connection method as the connected device.If you connect using a different connection method, the connection to the device in use will be disabled.However, yo...

Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the resultsscreen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: • Check the printer's MAC address or serial to select t...

Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer,changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connectionmethod. 1. Connects to Another Computer via LAN/C...

3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Wireless Direct connection is available. Wireless Direct and Wi-Fi connection can be used together.But if you use IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise), they c...

Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printersettings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers• Performing initial net...

Starting Up Wi-Fi Connection Assistant Start up Wi-Fi Connection Assistant as shown below. In Windows 11, from ( Start button) on the taskbar, select All apps > Canon Utilities > Wi-Fi Connection Assistant . Note • In Windows 10, select Start > ( All apps > ) > Canon Utilities > Wi...

Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computerand printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. • ...

Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings 102

Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant ScreenMenus on Canon Wi-Fi Connection Assistant ScreenItems on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connectio...

Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address orenabl...

Appears if the printer is used by IP address specified automatically. • Manual • Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. H: MAC Address Displays the MAC address of the detected printer...

D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. B: Redetects p...

Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings （ Supported models only ） Performing/Changing Wi-Fi Settings Assigning Printer Information Important • Some functions may not be available depending on your model and software version. 107

Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online ma...

Select Wi-Fi and click OK . 6. Enter password and click OK . 6. The Network Settings screen appears. 7. Perform/change settings. 7. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode. ◦ Infrastructure ◦...

Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection . ...

D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set . 8. 112

Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not ava...

Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer andthose of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of theprinter and computer. Important • To use the printer over...

Starting Up Wi-Fi Connection Assistant Start up Launchpad , select Canon Utilities , and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper . Wi-Fi Connection Assista...

Performing Maintenance Functions from the Printer Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print Head Manually 122

Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge...

Cleaning the Print Head From the computer • For Windows: • Cleaning the Print Heads • For macOS: • Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step 1 If the problem is not resolved after performing from step 1 to step 3 twice: Step 4 Clean the ...

Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE • cartridge whose ink is low. You need to prepa...

Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. 1. A: No missing lines/No horizontal streaksB: Lines are missing/Horizontal streaks are present 2. ...

Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print headconsumes ink, so clean the print head only when necessary. You need to...

8. Examine the nozzle check pattern . 8. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply . • 129

Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so cleanthe print head deeply only when necessary. You need to prepare: a ...

8. When the completion message appears, select OK . 8. 9. Examine the nozzle check pattern . 9. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Donot unplug the power cord when turning off the power. If the problem is still not resolved, repla...

Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. • If the remaining ink level is low, replace the FINE ca...

Note • If automatic print head alignment fails, an error message appears on the touch screen. • When Error Occurred 7. When the completion message appears, select OK . 7. Note • If the print results are still not satisfactory after adjusting the print head position as described above, • adjust the p...

Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not asexpected, as when printed ruled lines are misaligned. You need to prepare: two sheets of A4 or Letter-sized plain paper 1. Check that printer is turned on. 1. 2. L...

8. Check message and select Next . 8. The input screen for head position alignment values is displayed. 9. Examine first patterns and tap A . Select the number of the pattern in column A in which 9. streaks/lines are least noticeable. Note • If all patterns look different, choose the pattern in whic...

Performing Maintenance Functions from Your Computer(Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Adjusting Print Head Position Automatically Adjusting Print Head Position Manually 137

Opening the Maintenance Tool (Canon IJ Printer AssistantTool) Canon IJ Printer Assistant Tool is an application software to perform printer maintenance or change thesettings of the printer. When MP Drivers are installed, Canon IJ Printer Assistant Tool is also installed.To install only Canon IJ Prin...

Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink. Cleaning 1. Open Canon IJ Printer ...

2. Click Deep Cleaning 2. When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning 3. Check that the printer is on and then clic...

Adjusting Print Head Position Automatically Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment.Normally, the printer is set for a...

Adjusting Print Head Position Manually Print Head Alignment corrects the installation positions of the print head and improves misalignment ofcolors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for autom...

8. Check printed pattern 8. In each entry field, enter the number of the pattern with the least prominent streaks or stripes fromamong the printed patterns.You can also enter numbers into the entry fields automatically by clicking relevant pattern in thepreview. After completing the entries, click O...

After completing the entries, click OK . Note • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes(B) More prominent horizontal stripes • If the patterns are not uniform, select the pattern with the least prominent v...

Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to open a Remote UI. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model from the printer list, and click Options & Su...

Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, eventhough there is enough ink.Before performing any operation, co...

2. Click Deep Cleaning 2. Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover.Check the following items for each ink. Then, if necessary, perform Deep Cleaning . • Is there ink remaining? • Did you push in the ink completely until ...

Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print headposition improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 1. 2. Click Print Head Alignment - Auto 2. A message appears. 3. Lo...

Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI , the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink....

Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 152

Cleaning Paper Feed Rollers If a paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case,perform Roller Cleaning. Cleaning will cause wear on rollers, so perform this only when necessary. You need to prepare: three sheets of A4 plain paper 1. Check t...

Loading Photo Paper / Plain Paper in Rear TrayLoading Plain Paper in Cassette 10. Tap OK . 10. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, tap OK . 11. If the problem is still not resolved with the operation described...

Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may getdirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 plain paper* * Be sure to use a new piece of pap...

Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge Checking Maintenance Cartridge Status on Touch Screen 158

Replacing the Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, an error message will appear on thetouch screen to inform you of the error. Take appropriate action as prompted by the message. When Error Occurred Important • If a message is displayed indicating...

Important • Do not touch tubes or other parts inside the printer. This can cause trouble with the printer. • • Do not put your hands inside the printer, as ink may adhere to your hands. • 3. Slide the maintenance cartridge to the left. 3. 4. Lift the maintenance cartridge and remove it. 4. Important...

• Put the used one immediately into the plastic bag that came with the new maintenance cartridge • and seal the bag by tying the opening tightly to prevent the ink from leaking. 5. Insert a new maintenance cartridge. 5. 6. Slide the maintenance cartridge to the right until it reaches the end. 6. 7. ...

Checking Maintenance Cartridge Status on Touch Screen 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Maintenance cart. info. . 3. A symbol appears in the area A if there is any information about the used space...

Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 164

Changing Printer Settings from Your Computer (Windows) Changing the Print Options Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode 165

Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from thedriver settings, or printing fails. 1. Open the printer...

Setting the Ink to be Used This feature enables you to specify the most appropriate ink tank among installed ink tanks according to anintended use. 1. Open the printer driver setup window 1. 2. Click Print Options... on the Page Setup tab 2. The Print Options dialog box appears. 3. Select the ink ta...

Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool. 1. Open ...

4. Apply the settings 4. Click OK . When the confirmation message appears, click OK . The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message va...

Changing the Printer Operation Mode If necessary, switch between various modes of printer operation.If you want to change printer settings, open one of the following two Custom Settings Tab, and configuresettings. • Custom Settings in the Maintenance Tab • Custom Settings in Canon IJ Printer Assista...

Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode 172

Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or theprinter remains ...

Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 1. 2. If necessary, complete the following settings: 2. Print settings - Prevent paper abrasion The printer can increase ...

Changing Settings from Operation Panel Paper Settings Changing Settings from Operation Panel Setting Items on Operation Panel Security settings Print settings LAN settings Editing HOME Screens Smartphone photo print settings Other printer settings Language selection Firmware update Reset settings Fe...

Changing Settings from Operation Panel This section describes the procedure to change the settings, taking the steps to specify prevent abrasion asan example. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Printer settings . 3. The Printe...

Setting Items on Operation Panel Items for Printer Other printer settingsLanguage selectionWeb service setupECOQuiet setting Items for Paper/Printing Print settingsFeed settings Items for Maintenance/Management Security settingsLAN settingsFirmware updateReset settingsSystem informationUsage stats 1...

Security settings Select this setting item from Printer settings in (Setup). Important • The administrator password may be required to change the settings. • • Use of Remote UI • Set when restricting use of the Remote UI. • Restrict destinations • Set when restricting the fax destinations. Note • Se...

Print settings Select this setting item from Printer settings in (Setup). • Prevent paper abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower • print quality. • Amount o...

When you want to give preference to printer settings, select Use Printer Settings in the Print charts and diagrams in documents more vividly (plain paper) in Print Options dialog box in the printer driver settings below. Page Setup Tab Description Note • This feature will be implemented with the fol...

LAN settings Select this setting item from Printer settings in (Setup). Wi-FiWireless Direct To print the network settings, select Print details and select Yes . Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care...

• Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer directly from adevice (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screeninstructions of the...

Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX ("XX" represents alphanumeric characters.) • Connect to smartphone • Enables to connect the smartphone to the printer by reading the QR code displayed on the touchscreen with the smartphone...

Selecting Enable allows you to activate discontinuous reception when using Wi-Fi (discontinuous reception). Note • Depending on the Wi-Fi router used, discontinuous reception may not be activated even though • Enable is selected. • Discontinuous reception is enabled only while the printer is on stan...

Other printer settings Select this setting item from Printer settings in (Setup). • Sound control • Selects the volume. ◦ Keypad volume ◦ Selects the beep volume when pressing the touch screen or the buttons on the operation panel. ◦ Alarm volume ◦ Selects the alarm volume. • Energy saving settings ...

Language selection Select this setting item from Printer settings in (Setup). Changes the language for the messages and menus on the touch screen. Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /Swedish / Finnish / Russian / Ukrainian / Polish / Cz...

Firmware update Select this setting item from Printer settings in (Setup). You can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a proxy server. Important • When you use this function, make sure the printer is connected ...

Reset settings Select this setting item from Printer settings in (Setup). You can set the settings back to the default. • Web service setup only • Sets the Web service settings back to the default. • LAN settings only • Sets the LAN settings back to the default. • Settings only • Returns the setting...

Feed settings Select this setting item from (Setup). Note • By registering the paper size and the media type, the message can be displayed before printing starts • when the paper size or the media type of the loaded paper differs from the paper settings. Paper Settings • Rear tray paper settings • R...

Web service setup Select this item from (Setup). • Web service usage registration/Web service usage cancellation • Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFYCloud Link. • Web service connection setup • The following setting items are available. ◦ I...

ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save electricity. Using Power Saving FunctionUsing Duplex Printing Using Power Saving Function Follow the procedure below to use power saving function. 1. C...

2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select ECO . 3. 4. Select Two-sided print settings . 4. 5. Specify settings as necessary. 5. C: Select two-sided copying as a default. D: Select two-sided printing of template forms on the printer as a default. 195

Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Check that printer is turned on. 1. 2. Select (Setup) on the HOME screen. 2. Using Touch Screen 3. Select Quiet setting . 3....

System information Select this item from (Hint). • Current version • Displays the current firmware version. • Printer name • Displays the printer name currently specified. • Serial number • Displays the printer serial number. • MAC address (Wi-Fi) • Displays the MAC address for Wi-Fi. • Root cert. t...

Checking the Total Number of Uses of Printer You can check the total number of uses of the printer (e.g. the total number of printing, copying, orscanning). 1. Check that printer is turned on. 1. 2. Select (Hint) on HOME screen. 2. Using Touch Screen The hint menu screen will appear. 3. Select Usage...

Basic Information Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips Spe...

Safety Safety Precautions Regulatory Information WEEE 200

Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may resultin fire, electric shock or other unexpected accidents. Safety standard marks ...

Moving parts Keep body parts away from moving parts. Keep body parts out of the motion path. • Ink Keep ink out of reach of children.If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses ofwater. If irritation or discomfort occurs, obtain medical advice immedi...

General Notices Choosing a Location Refer to " Specifications " in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install the printer in locations that get very hot (direct sunligh...

Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10586 (Contains FCC Approved WLAN Module K30387) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interf...

Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer mayinterfere with the correct operation of these devices. 205

WEEE Only for the United Kingdom This symbol indicates that this product is not to be disposed of with your household waste, accordingto the UK Waste Electrical and Electronic Equipment Regulations. This product should be handed overto a designated collection point, e.g., on an authorized one-for-on...

Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acordamb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en undels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un product...

Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajone smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, naprimer pri pooblaščenem prodajalcu, ko ku...

Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Ink Tips 217

Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit • • Postage stamps (ca...

Printer Handling Precautions Be careful not to let anything get inside the document output slot. It may cause damage. 219

Transporting Your Printer When relocating the printer for changing your living place, make sure of the following. Important • With the FINE cartridge left installed in the printer, press the ON button to turn off the power. This • allows the printer to automatically cap the print head, thus preventi...

When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such informationmay be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer...

Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pe...

Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning theprint head to maintain the optimal printing quality. The printer has the function to automatically clean the ink jet nozzle...

Specifications Product Specifications Supported Paper Sizes and Weights Print Area Paper Load Limit 225

Product Specifications General Specifications Interface USB port: Hi-Speed USB * Network port: Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a /IEEE802.11ac * A computer that complies with Hi-Speed USB standard is required. Since theHi-Speed USB interface is fully upwardly compatible wi...

Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size Platen: A4/Letter, 8.5" x 11.7"/216 x 297 mm ADF: A4/Letter/Legal, 8.5" x 14.0"/216 x 356 mm Optical resolution (horizontal xvertical) 1200 x 2400 dpi * * Optical Resolution represents the ...

macOS Operating System macOS Catalina 10.15.7 - macOS Ventura 13 Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice. 228

Supported Paper Sizes and Weights Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal • • A5 • • A4 • • B5 • • KG/4"x6"(10x15) • • 5"x7"(13x18cm) • • 7&#...

Paper Weight You can use paper in the following weight range. • Plain paper: From 17 to 28 lb (64 to 105 g /m 2 ) • 230

Paper Load Limit This section shows the paper load limits of the cassette and the paper output tray. Paper Load Limits of CassettePaper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and...

Double sided Matte Paper <MP-101D> Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Plain Paper (including recycled paper) *1 Approx. 100 sheets (Legal:10 sheets) Approx. 100 sheets Envelopes 10 envelopes N/A *1 Normal feeding at maximum capacity may not be possible with som...

Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, whenpossible. Supported Paper Sizes and WeightsUnsupported Media Type...

Usable Media Types Other Than Genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) 234

Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to...

Handling Paper • For warnings on use of the non-printable side, see each product's usage information. • • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print • q...

Printing Printing Photos and Documents Printing Hagaki and Envelopes Other Various Printing Features 237

Printing Photos and Documents Printing from Computer Printing from Smartphone/Tablet Using PIXMA/MAXIFY Cloud Link 238

Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chrome OS 239

Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Overview of the Printer Driver Updating the Driver 240

Basic Printing Setup In the Basic Settings tab , you can print in various ways according to your purpose. 1. Check that printer is turned on 1. 2. Open printer driver's setup screen 2. 3. Select Profile (A) 3. Select the print settings according to your purpose in Profiles on the Basic Settings tab....

Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings • Page Siz...

You can also change a printing profile and register it under a new name. You can delete the registeredprinting profile. Standard These are the factory settings.If Page Size , Orientation , and Copies were set from the application software, those settings have priority. Photo Printing If you select t...

Always print with current settings Prints documents with the current settings starting from the next print execution.When you select this function and then close the printer driver setup window , the information that you set on the Basic Settings , Media/Quality , and Page Setup tabs are saved and p...

Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette. Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Copies Specifies the number of copies you want to print. You can specify a value fr...

To adjust the amount that the document extends beyond the paper, click the Page Setup tab, add a checkmark to Borderless Printing , and enter the value in Amount of Extension . Page Layout Selects the size of the document you want to print and the type of printing. 1 on 1 to 16 on 1 Multiple pages o...

Defaults Restores all the settings you have changed to their default values.Click this button to return all settings on the Basic Settings , Media/Quality , and Page Setup tabs to their default values (factory settings). Add to Profiles dialog box This dialog box allows you to save the information t...

Note • If some of the pages have not been printed well, specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab. Only the pages shown on the screen will be printed this time. Booklet Printing dialog box This dialog box allows you to set how to ...

Dark Fabric Iron-on Transfers <DF-101> Dark Fabric Iron-on Transfers DF Iron Transfers Double sided Matte Paper <MP-101D> Matte Photo Paper Matte Commercially available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper (including r...

Printing on Postcards 1. Load postcard on the printer 1. 2. Open the printer driver setup window 2. 3. Select commonly used settings 3. Display the Basic Settings tab, and for Profiles , select Standard . 4. Select the paper size 4. For Printer Paper Size , select Hagaki 100x148mm or Hagaki 2 200x14...

Setting Up Envelope Printing 1. Load envelope on the printer 1. 2. Open the printer driver setup window 2. 3. Select the media type 3. Select Envelope from Profiles on the Basic Settings tab. 4. Select the paper size 4. When the Envelope Size Setting dialog box is displayed, select the envelope size...

Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 1. 2. Set the necessary items 2...

4. Save the settings 4. Enter a name for the print settings to register in the Name field. If necessary, click Options... , set the items, and then click OK . In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.The name and icon are displayed i...

Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Adjust Colors Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles 260

Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality • Color/Intensity • Grayscale Printing • Preview before prin...

Automatically Select Based on the paper settings in the printer driver and the paper information registered on the printer,the printer automatically determines the paper source and feeds paper. Rear Tray Paper is always supplied from the rear tray. Cassette Paper is always supplied from the cassette...

Preview before printing Shows what the print result will look like before you actually print the data.Check this check box to display a preview before printing. Defaults Restores all the settings you have changed to their default values.Clicking this button restores all the settings on the current s...

Brightness Adjusts the brightness of your print. You cannot change the levels of pure white and black. However,the brightness of the colors between white and black can be changed. Moving the slider to the rightbrightens (dilutes) the colors, and moving the slider to the left darkens (intensifies) th...

Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing 265

Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides ofthe paper. This type of printing ensures that pages can be collated properly, in page number order,when the printed sheets are folded and stapled at the center. Automatic Selects wh...

Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page.Check this check box to print the page border line. Exclude single page documents from Page Layout Printing If you add a checkmark, single-page documents a...

Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.Check this check box to print the document on one side of the booklet and select the side to be leftblank from the list. Margin S...

• Even when this check box is checked, only some of the information in the color profile is disabled, and the color profile can still be used for printing. Disable the paper source setting of the application software Disables the paper feed method that is set by the application.With some application...

Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer.Select Recommended under normal circumstances. Important • A large amount of memory may be used for certain settings. Do not change the setting if your computer has a small amount of memory. Print W...

Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the documenthas two or more pages.Check the Stamp check box to enable this. Check this check box to print a stamp on the first page only. Background Background printing is a function that all...

Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string.If a large font size is selected for Size , characters may extend outside of the stamp border. Color/Select Color... Shows the cur...

intensity. To print the background at the original bitmap intensity, move the slider to the rightmostposition. Note • Depending on the environment, this function may not be available.• Click Defaults to set File to blank, Layout Method to Fill page , and the Intensity slider to the middle. Save sett...

Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 1. 2. Specify the number of copies to be printed 2. For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the pr...

Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the functionsettings on the application software. When you specify the number of copies and the ...

Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data sothat it extends slightly off the paper. In standard printing, margins are created around the document area.However, in borderless printing function, these margins are not ...

Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK 5. When you perform print, the data is printed without any margins on the paper. Important • When a page size that cannot be used for borderless printing is se...

Duplex Printing You can also set duplex printing in the Basic Settings tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1. Open the printer driver setup window 1. 2. Set automatic duplex printing 2. Select 2-sided Printing for 1-sid...

Select 2-sided Printing from 1-sided/2-sided/Booklet Printing on the Page Setup tab. Uncheck the Automatic check box. 3. Select the layout 3. Select the layout you want to use from the Page Layout list. 4. Specify the side to be stapled 4. The best Binding Location is selected automatically from the...

Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver) 285

Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computerso that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer canundersta...

Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printericon. Displaying the Printer Driver's Setup Screen from Your ApplicationSoftware Perform this procedure to set up the print settings during printing. 1. Se...

Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the images, icons, and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is ...

Checking Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 1. 2. Launching the Canon IJ Status Monitor 2. On the Maintenance tab, click View Printer Status . 3. Display Estimated ink levels 3. Ink status...

Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using theprinter driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver...

Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started.You can perform printer maintenance or change the settings of the printer. Custom Setting...

About Opens the About dialog box . The version of the printer driver, plus a copyright notice, can be checked.In addition, the language to be used can be switched. Custom Settings dialog box When you click Custom Settings , the Custom Settings dialog box is displayed. If necessary, switch between va...

Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the images, icons, and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions:...

Display Warning Automatically When a Maintenance Cartridge Warning Occurs When a maintenance cartridge remaining space warning occurs, the Canon IJ statusmonitor starts automatically and appears in front of all other windows. Display Firmware Update Notifications Displays firmware update notificatio...

Updating the Driver Drivers include a printer driver and MP Drivers. The MP Drivers include a printer driver, ScanGear (scannerdriver), and fax driver.By updating the Driver to the latest version of the Driver, unresolved problems may be solved. Important • Check the following if you want to install...

2. Perform the uninstaller 2. Click Start . When the confirmation message appears, click Yes . When all the files have been deleted, click Complete . The deletion of the Driver is complete. 298

Printing from Application Software (macOS AirPrint) Printing Basic Perform Borderless Printing Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Prin...

Printing This printer is compatible with the macOS standard printing system (AirPrint).You can start printing right away after connecting this printer to your Mac without installing any specialsoftware. Checking Your Environment First, check your environment. • AirPrint Operation Environment • Mac r...

6. Check print settings 6. Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from Media & Quality . Set Double-sided to Off if you are not printing on both sides of the paper. 301

Important • An error may occur if the paper size set in the print dialog is different from the paper size registered on the printer. Select the correct items on the print dialog and the printer thatcorrespond to the paper being printed. • If you selected Auto Select in Feed From , the feed position ...

Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data sothat it extends slightly off the paper. In standard printing, margins are created around the document area.However, in borderless printing function, these margins are not ...

Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems. However,the portion of the document extending off the paper range will not be printed and for this reason, thesubjects around the perimeter of a photo may not ...

Printing on Postcards This section describes the procedure for printing on postcards. 1. Load postcards in printer 1. 2. Select paper size and paper type from the printer 2. Register Hagaki for paper size from the printer operation panel. Also, register Ink Jet Hagaki , Hagaki K , or Hagaki for pape...

Adding Printer This section describes the procedure for adding a printer to your Mac. To re-add a printer that was deleted, open System Settings -> Printers & Scanners , click Add Printer, Scanner or Fax... , and then perform the procedure described below. If your printer is connected via USB...

How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software 1. The Pag...

Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen 1. • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click theprinter icon...

Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jobs from the print status check screen. 1. Open System Settings , and select Printers & Scanners 1. 2. Select your model, and then click Printer Q...

Removing Printer That Is No Longer Required from List ofPrinters The printer that is no longer in use can be removed from the list of printers.Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if you are not logged on as the administrator. For...

Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 312

Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) 313

Printing Hagaki and Envelopes For Windows Printing on Postcards Setting Up Envelope Printing For macOS Printing on Postcards 314

Other Various Printing Features Printing Pattern Paper or Templates 318

Paper Settings By registering the paper size and the media type, the message is displayed before printing starts when thepaper size or the media type of the loaded paper differs from the paper settings. After loading paper • When you loading paper in the rear tray • The screen to register the rear t...

• When you insert the cassette • The screen to register the cassette paper information is displayed. If the page size on the touch screen matches the size of the paper loaded in the cassette, select Yes . If not, select Change to change the setting in accordance with the size of the loaded paper. No...

When you start printing/copying, a message is displayed. Check the message and select Next , and then choose one of the following. Print with the loaded paper. Select if you want to print/copy on the paper loaded without changing the paper settings. For example, when the paper setting for printing/c...

Copying Making Copies Reducing/Enlarging Copies Two-Sided Copying Collated Copying Special Copy Menu 322

Making Copies This section describes the basic procedure to perform standard copying. 1. Check that printer is turned on. 1. 2. Load paper. 2. 3. Select Copy on the HOME screen. 3. Using Touch Screen 4. Select Standard copy . 4. The Copy standby screen is displayed. 5. Load original on platen or in ...

C: The scanning method and copy layout are displayed. Switch the scanning method from the ADF and layout (single-sided/two-sided). D: Display the print setting items. For more on the setting items: Setting Items for Copying 7. Press the Black button or the Color button. 7. The printer starts copying...

Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print settings screen or the setting item for Photo copy , see Copying Photos. • The print settings screen is displayed by selecting Settings in the Copy stand...

Select whether to perform two-sided copying. Two-Sided Copying • Collate • Select whether to obtain sorted printouts when making multiple copies of a multi-paged original. Collated Copying 328

Scanning Scanning and Saving to a Computer Attaching Scanned Images to E-MAIL to Send 329

Scanning and Saving to a Computer Scanning in Windows Scanning in macOS Scanning with Chromebook Using Operation Panel to Scan 330

Scanning in Windows Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear)...

Scan Utility Features Use Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon. Important • Available functions, the displayed items, and available settings vary depending on your model. Multiple Scanning Modes Auto allows for one click...

Note • To set the applications to integrate with, see Settings Dialog Box. 334

Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder). Important • This function is not supported depending on your model.• The following types of items may not be scanned correctly. In that case, adjust the cro...

Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. 1. Positioning Originals (Scanning from Computer) 2. Start Scan ...

Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add,delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time.• Only PDF files created or...

6. Add pages as needed. 6. When scanning and adding more items: Place items, and then click (Scan) on the Toolbar. When adding existing images or PDF files: Click (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF file(s) you want to add, and then click Open . N...

Detect the orientation of text original and rotate image Select this checkbox to detect the page orientation based on the text in images and automaticallyrotate the images to the correct orientation for creating PDF files. Important • This function is available only for images (text documents) conta...

Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer. 341

What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, image corrections, and other settings. ScanGear can be started from Scan Utility or applications that are compatible with the standard TWAINinterface....

Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings. 343

Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB conne...

Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Timewith ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not...

Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color) . 3. Click Preview . 3. Preview image appears in the Preview area. Important • Preview is not avail...

7. Set Image corrections as needed. 7. 8. Click Scan . 8. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after sc...

Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons(2) Toolbar(3) Preview Area Note • The displayed items vary by document type and view.•...

When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection statu...

Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons(2) Toolbar(3) Preview Area Import...

General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to t...

• When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel...

Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen 365

Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer. Important • Multiple users cannot scan at the same time. Note • Complete the network settings of your scanner or printer beforehand by following th...

If Network Scanner Selector EX2 is not displayed on the Start screen, select the Search charm, then search for "Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector EX2 > Network Scanner Selector EX2 . The ico...

5. In the Settings (General Settings) dialog box, click OK . 5. The Scan Utility main screen reappears. You can scan via a network connection. Setting for Scanning from the Operation Panel You can make the setting for scanning from the operation panel. Important • Set Scan Utility to use your scanne...

Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK . 5. Note • If your scanner or printer does not appear, check the following, click OK to close the screen, then • reopen it and try selecting again. MP Dri...

Scanning in macOS Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your...

IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clickingthe corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for o...

Note • To set the applications to integrate with, see Settings Dialog. 374

Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder). Important • This function is not supported depending on your model. • • The following types of items may not be scanned correctly. In that case, adjust the ...

Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. Ifitems are not placed correctly they may not be scanned correctly. Important • When using a personal scanner in the upright position, the item type m...

1. Open the document cover. 1. 2. Place the item with the side to scan facing the platen, and then align it with the alignment 2. mark. Important • If you open the document cover wide, the scanner may fall over.• Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) ...

Attaching Scanned Images to E-MAIL to Send Sending Scanned Data as E-Mail from Computer Sending Scanned Data as E-Mail from Printer 381

Frequently Asked Questions Top 6 Network Connection Setup Guide Search by Category Error List of Support Codes for Printer ErrorsWhen Error OccurredMessage Is Displayed1000 is displayed 1003 is displayed 1300 is displayed Network Easy Understanding Network Connections Solve Network Troubles with The...

Printing What to Do When Paper Is JammedPrinter Does Not PrintResolving Print Quality ProblemsBlurry or FuzzyInaccurate or Bleeding ColorsLines Are Misaligned/Distorted Scan Scanning Problems (Windows) Scanner Does Not Work (Windows) ScanGear (Scanner Driver) Does Not Start (Windows) Scan Utility Er...

Network FAQ Here are frequently asked questions on network. Select a connection method you are using, or you want touse. Wi-Fi Wireless Direct Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via U...

Setting Up Using Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet Downloading Canon PRINT Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's...

Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network 387

Cannot Find Printer on Network In the following cases, set up the printer again. • When you buy a new computer or wireless router • • When you change the settings on your wireless router • • When the connection method (Wi-Fi / USB) of the printer is changed • For more on the setup procedure: Set Up ...

If printer is not turned on, turn on the power. If the printer is on, turn it off and on again. Proceed once you complete checking the power status above. Check 2 Check PC network connection. If your computer and network devices (wireless router, etc.) are fully configured, your computer is ready to...

If icon is displayed. "Easy wireless connect" is waiting for setup. Connect a device to the printer with the application on computer,smartphone or tablet. If or icon is displayed. The printer is not set to use Wi-Fi. Select ( Setup ) on HOME screen > Printer settings > LAN settings >...

Check 2 If printer is connected to AirPort Base Station via Wi-Fi, make sure you use alphanumeric characters for network name (SSID). (macOS) If your network name (SSID) contains characters other than single-byte alphanumeric characters, the connectionis not established properly. Change the network ...

Cannot Proceed Beyond Printer Connection Screen (Cannot FindPrinter Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Check 1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable a...

After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. • • For Windows: • To restart your computer, choose Restart instead of Shut down . 394

Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed RouterSettings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function 395

Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to start...

Enter the Wi-Fi password configured on the wireless router. Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamicencryption method. For details, see If WPA/WPA2/WPA3 Details Screen Appears. Note • This printer supports the following. WPA-PSK (WPA-Personal...

Printer Cannot Be Used After Replacing Wireless Router orChanged Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer,smartphone/tablet or printer must be reconfigured according to the new wireless router. Check 1 Check if your comput...

For more on setting up a wireless router, see the instruction manual provided with the wireless router orcontact its manufacturer. Make sure the computer and the wireless router can communicate with each otherunder this setting. Check 2 If filtering MAC addresses or IP addresses at wireless router, ...

Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless...

Solve Network Troubles with The Printer's DiagnosticFunctions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows) • In other cases than above: • Cannot Find Printer on Network/Cannot PrintCannot...

C-0 It is connected correctly. If, nevertheless, the printer is not found on the network or printing is not possible,check the following items. Note • If codes other than "C-0" are displayed at the same time in the item "2-2" see also the correspondence • of the other codes. Check 1 ...

Check 1 Is printer set to obtain an IP address automatically, or is wireless router requesting manual addressing? Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to seta valid IP address on the printer. Check 2 When you set printer's IP addr...

Check 5 In case of Wi-Fi connection, check if computer that can be accessed by wireless router is restricted. The wireless router settings may be limiting the number of devices that can be connected at the same time.Remove or relax the restrictions. To check the settings of the wireless router, refe...

Note • In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items. C-8 Too many clients are connected. Wireless Direct does not allow more than 5 devices to be connected. If you want to connect additional devices to the printer, unplug any device...

Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. For Windows: Starting Up Wi-Fi Connection Assistant For macOS: Starting Up Wi-Fi Connection Assistant Cannot Communicate with Printer while It Is in Wireless Direct...

LAN settings • Print the network settings. • Printing Network Settings Check 5 Check that Wireless Direct password set for printer is entered correctly. To check the password specified for the printer, display it using the operation panel of the printer or print outthe network settings information o...

Checking Network Information of Printer Checking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Computer, the Printer, and the Wireless RouterChecking Network Setting Information Checking Printer IP Address or MAC Address To check the p...

3. Click Details to check the IP Address. 3. The IP Address of your computer appears. To check the MAC Address, click Hardware . Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select...

Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer orprint it out. • Display on the operation panel. • LAN settings • Print the network settings. • Printing Network Settings 410

Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. 1. 2. Load four or more sheets of A4 or Letter-si...

Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning operation from a • computer over a network impossible. To use the printer over a network again after restoring it to thefactory defaults, refer to Setup Guide ...

Default Network Settings LAN Connection Defaults Item Default Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address IPv4 Auto setup IP address IPv6 Auto setup Set printer name * XXXXXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout settings (WSD) 15 minutes Enable/di...

Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) • This section d...

7. Select iPhone/iPad to connect with an iPhone/iPad, Android device to connect with an 7. Android device, and Others to connect with other device. • iPhone/iPad • 1. Select QR Code . 1. 2. Scan the displayed QR code with the iPhone/iPad standard camera app or smartphone/ 2. tablet app . The iPhone/...

2. Select "DIRECT-XXXX- ModelName" ("X" represents alphanumeric characters) on your 2. smartphone/tablet/computer. 3. Enter Password on smartphone/tablet/computer. 3. The smartphone/tablet/computer is connected to the printer. Note • If the printer is set to display a confirmation sc...

Cannot Print (Scan) from Smartphone/Tablet If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-FiCannot Connec...

To check the current network settings of the printer, print out the network settings information or use theoperation panel to display it. ◦ Display on the operation panel of the printer. ◦ LAN settings ◦ Print the network settings. ◦ Printing Network Settings Note • If you have a computer, Wi-Fi Con...

Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in t...

LAN settings • Print the network settings. • Printing Network Settings Check 6 Check that printer is not placed too far away from device. If the distance between the printer and the device is too far, wireless communication becomes poor. Place theprinter and the device close to each other. Check 7 C...

Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Resolving Print Quality Problems Change to Offline (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows) 433

Printer Does Not Print Check 1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press ON button to turn on. Wait until the HOME screen appears on the touch screen. After a certain period of time has elapsed, the screen goes to sleep mode. In that case, touch t...

If the paper settings do not match the information set for the rear tray or cassette, an error message appears onthe operation panel. Follow the instructions on the operation panel to solve the problem. Note • You can select whether the message which prevents misprinting is displayed. • To change th...

Important • Selecting On for Prevention of Print Data Loss may reduce print quality. • After printing is completed, select Off for Prevention of Print Data Loss . Check 8 If printing from your computer, restart the computer. Restart the computer and try printing again. Important • For Windows: • To ...

If a foreign object is inside the rear tray, remove it according to the following procedure. 1. Turn off the power of the printer and disconnect the power plug from the outlet. 1. 2. Fold one A4 sheet in half and insert it horizontally into the rear tray. 2. Insert the paper so that your hand does n...

4. Remove the folded paper inserted in step 2. 4. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. • Check 8 Clean Paper Feed Roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. • Check...

Resolving Print Quality Problems If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, checkthe paper and print quality settings first. Check 1 Do page size and media type settings match size and type of loaded paper? If these settings do not mat...

Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or BleedingColors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or BleedingColors Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. • Check 1 Check paper and print qual...

After printing the nozzle check pattern, examine the pattern. • From the printer • Printing the Nozzle Check Pattern. If the pattern is not printed correctly, go to the next step. Step 2 Clean the print head. After cleaning the print head, print the nozzle check pattern and check the result. • From ...

Check 7 Make sure original is properly loaded on platen or ADF. When you load the original on the platen, load it with the side to be copied facing down. When you load theoriginal on the ADF, load it with the side to be copied facing up. Loading Originals Check 8 Is copy source a printed paper by pr...

Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise un...

Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/PaperCurl Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Check paper type. Make sure you are using the right paper for what you are printing. To print data with high color saturation suchas photographs ...

1. Roll up paper in opposite direction to paper curl as shown below. 1. 2. Check that paper is now flat. 2. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the inst...

Check the brightness setting in the Printer Driver. Adjusting Brightness Check 6 Is platen glass or ADF scan helper dirty? Clean the platen and surrounding. Cleaning Platen and Document CoverCleaning the ADF (Auto Document Feeder) Check 7 Is paper feed roller dirty? Clean paper feed roller. Cleaning...

Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or theboth margins. Set the paper size to match the loaded paper. Resolving Print Quality Problems Note • The direction or patte...

Images Incomplete/Cannot Complete Printing If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check thefollowing items. Check 1 Select setting not to compress printing data (Windows). If you select the setting not to compress the printing data with a...

Lines Incomplete or Missing (Windows) Check 1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickeningthe lines in the document. Check 2 Are you trying to print a large data file? ...

Back of Paper Is Smudged Check 1 Check paper and print quality settings. Resolving Print Quality Problems Check 2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During 2-sided printing, or too much printing, ink may stain the insi...

Uneven or Streaked Colors Check 1 Increase print quality and try printing again. Increasing the print quality using operation panel of the printer or from computer may improve the print result. Check 2 Perform print head alignment. Aligning the Print Head Note • If the problem is not resolved after ...

Change to Offline (Windows) If the printer cannot communicate with the computer, an error message "Offline" may be displayed whenprinting. To bring the printer back online, try the following. 1. Check the connection (USB/Wi-Fi). 1. For USB connection: Make sure that the USB-connected printer...

The Print Queue window is displayed. 7. Click Printer menu in the window displayed. 7. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it. Confirm that the offline mode has been disabled. If the printer is still offline, proceed to the next ste...

Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start 459

ScanGear (Scanner Driver) Does Not Start Check 1 Make sure MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or our website. Check 2 Select your scanner or printer on the application's menu. Important • If your scanner or printer name is displayed multiple times, se...

Scanner Does Not Work Check 1 Check that your scanner or printer is turned on. Check 2 Check for any printer errors. For messages, see When Error Occurred. Check 3 With network connection, check the connection status and reconnect as needed. Check 4 With USB connection, connect the USB cable to a di...

Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Scan and save images with IJ Scan Utility Lite and open the files in you...

Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices Wrong Language Appears in LCD 466

Printer Does Not Turn On Check 1 Press ON button. Turning the Printer On and Off Check 2 Make sure power cord is securely connected to printer, and then turn on again. Check 3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the prob...

Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once thattime has elapsed. 1. Check that printer ...

USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing (scanning) is slow.• Hi-Speed USB connection does not work.• ...

Check 3 Check that Enable bidirectional support is selected in Ports sheet of Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Check 4 Initialize the printer settings. Select ( Setup ) on HOME screen > Printer settin...

Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Select ( HOME ) button. 1. 2. Select ( Setup ). 2. Using Touch Screen 3. Select . 3. 4. Select sixth setting item from top. 4. 5. Select a language for touch screen. 5. 6. Select button on lower left. 6. The desi...

Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find PrinterConnected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of P...

Failed to MP Drivers (Printer Driver) Installation (Windows) If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Update have been applied. If all Windows Update have not been applied, apply all Windows Update . After confirming Windows Update , perform the fol...

Errors and Messages When Error Occurred Message Is Displayed 477

When Error Occurred If an error occurs while printing, for example, if the paper runs out or jams, a troubleshooting message isdisplayed automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Me...

Message Is Displayed This section describes some of the messages. If a message is displayed on the printer's touch screen, see below. Message Is Displayed on Printer's Touch Screen If a message is displayed on the computer, see below. Error Regarding Automatic 2-sided Printing Is DisplayedError Rega...

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. Whenthe USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printi...

Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. • " Could not print Application name - File name" • Try printing again once the current job is complete. 482

List of Support Codes for Printer Errors Support codes are displayed on the printer's touch screen and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropri...

What to Do When Paper Is Jammed If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedurebelow. Note • If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see What to Do If Paper Is Not Fed/Output Norma...

Check 6 If the jammed paper is not visible in the paper output slot or the feed slot. Removing Jammed Paper inside Printer Removing Jammed Paper through Paper Output Slot 1. Hold jammed paper firmly with both hands and pull it out slowly. 1. Slowly pull out the paper so as not to tear it. Note • If ...

Removing Jammed Paper through Feed Slot of Rear Tray 1. Hold jammed paper firmly with both hands and pull it out slowly. 1. Slowly pull out the paper so as not to tear it. Note • If the paper cannot be pulled out or is torn, refer to the following page to detach the transport • unit and then pull ou...

Note • If the paper cannot be pulled out or is torn, detach the rear cover and remove the jammed paper • from the rear side. Removing Jammed Paper from Rear Side 2. Load paper in cassette. 2. Loading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly. 3. S...

Removing Jammed Paper inside Printer 1. Press printer's Stop button. 1. 2. Turn off printer and unplug it. 2. 3. Open scanning unit / cover. 3. Important • Do not touch the clear film (A) and white belt (B). • If you soil or scratch this part by touching it with paper or your hand, it could damage t...

5. Hold jammed paper firmly with both hands. 5. If the paper is rolled up, pull it out and grasp the edges of the paper. 6. Slowly pull out jammed paper so as not to tear it. 6. Pull out the paper at an angle of about 45 degrees. 492

7. Make sure all jammed paper is removed. 7. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper. • Any paper left under the FINE cartridge holder?• Any small bits of paper left in the printer?• Any paper left in the le...

9. Plug printer back in and turn printer back on. 9. 10. Load paper. 10. Loading Photo Paper / Plain Paper in Rear TrayLoading Envelopes in Rear TrayLoading Plain Paper in Cassette Note • Make sure you are using suitable paper and loading it correctly.• We recommend using paper sizes other than A5 t...

6. Hold jammed paper firmly with both hands and pull it out slowly. 6. If the paper is rolled up, pull it out and grasp the edges of the paper. Note • Do not touch the inner parts of the printer. If you are unable to remove the jammed paper, follow the steps below to detach the transport unit andthe...

2. Slowly pull out jammed paper. 2. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 3. 4. If parts (A) are raised, tip them toward you. 4. Important • If you replace the transport unit without lowering parts (A) toward you, it could damage the printer. 4...

5. Replace transport unit. 5. Insert the transport unit until it reaches the back of the printer and clicks into place. 7. Attach rear cover. 7. Insert the projections of the right side of the rear cover into the printer, and then push the left side of therear cover until it is closed completely. 49...

1000 Cause Possible causes include the following. • There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.• There are any foreign objects in the rear tray. What to Do • After loading the paper in the rear tray correctly, follow the messages displayed on the printer's tou...

1200 Cause Scanning unit / cover is open. What to Do Close the scanning unit / cover and wait for a while. Always close the scanning unit / cover after opening it to replace FINE cartridges or for any other reason. 503

1401 Cause FINE cartridge is not installed. What to Do Install the FINE cartridge. If this does not solve the problem, the FINE cartridge may be damaged. Contact your nearest Canonservice center to request a repair. Note • To cancel printing, press the printer's Stop button. 504

1430 Cause FINE cartridge cannot be recognized. What to Do Remove the FINE cartridge and reinstall it. If the error is not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a newone. Replacing a FINE Cartridge If this still does not solve the problem, contact your nearest ...

1485 Cause Appropriate ink cartridge is not installed. What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's Stop button. 506

1650 Cause The ink cartridge cannot be recognized. What to Do Printing cannot be executed because the ink cartridge may not be installed properly or may not becompatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's Stop button. 508

1682 Cause FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. Replacing a FINE Cartridge If this does not solve the problem, the printer may be damaged. Contact your nearest Canon servicecenter to request a repair. 510

1686 Cause The 1686 support code signifies that the printer has detected an issue with one or more of your inkcartridges. What to Do The action you should take to resume operating the printer depends upon which function(s) of the printeryou intend to use. 1. To PRINT or COPY If you intend to PRINT o...

1687 Cause FINE cartridge is not installed properly. What to Do Open the scanning unit / cover to open the ink cartridge locking cover, and then remove the FINEcartridges. Make sure that the FINE cartridges are compatible with this printer and reinstall them. Press down the ink cartridge locking cov...

1723 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Refer to Replacing the Maintenance Cartridge for details on installing the maintenance cartridge. 514

1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Replace with a new maintenance cartridge. Replacing the Maintenance Cartridge 515

1726 Cause The maintenance cartridge is full. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge The condition of the maintenance cartridge when this error is displayed will depend on where and how theprinter is used. When this message is displayed, you must replace th...

1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing the Maintenan...

Cassette Is Not Installed (1876) Cause Possible causes include the following. • The cassette is not installed.• The cassette is not pushed all the way into the printer. What to Do After loading the paper in the cassette and installing the cassette in the printer, follow the messagesdisplayed on the ...

2110 Cause An incompatible print setting combination has been specified for the paper loaded in the cassette. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the casset...

Note • For the proper combination of paper size and media type, see below. • Paper Settings on the Printer Driver and the Printer (Paper Size)Paper Settings on the Printer Driver and the Printer (Media Type) 6. Redo printing/copying. 6. Other Measures Load paper specified in print settings To replac...

3. Load paper specified in print settings into cassette. 3. 4. Check paper information (paper size and media type). 4. Confirm that the displayed paper information matches the print settings. Print without changing paper and print settings For example, to continue printing/copying with a mismatch be...

2. Select Print with the loaded paper. . 2. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2110 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME scr...

3. Load paper specified in print settings into rear tray / cassette. 3. • When changing the paper in the rear tray: • • When changing the paper in the cassette: • 4. Check paper information (paper size and media type). 4. • When the paper in the rear tray is changed: • Confirm that the paper informa...

Disable notifications for 2113 error To disable the function to detect paper setting mismatch, follow the steps below. 1. Select ( Setup ) on printer's HOME screen. 1. 2. Select Feed settings . 2. 3. Select Paper settings mismatch (Copy) or Paper settings mismatch (Other) . 3. 532

2114 Cause An incompatible print setting combination has been specified for the paper loaded in the rear tray. Note • To disable notifications for this error, disable the function to detect paper setting mismatch. What to Do To specify the appropriate print settings for the paper loaded in the rear ...

3. Load paper specified in print settings into rear tray. 3. 4. Check paper information (paper size and media type). 4. Confirm that the paper information displayed matches the print settings, and then select Yes . Print without changing paper and print settings For example, to continue printing/cop...

Important • The printed result may not be the intended color or size. 1. Select Next . 1. 2. Select Print with the loaded paper. . 2. Note • Depending on your printer's settings, Print with the loaded paper. may not be displayed. Disable notifications for 2114 error To disable the function to detect...

2200 Cause An internal part will need replacing soon. What to Do Select OK on the printer's touch screen to cancel the error. You cannot replace the internal parts of the printer yourself. Contact your nearest Canon service center torequest a repair as soon as possible. 540

3252 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Tap the printer's OK button to clear the error message. 541

4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings (paper size and media type specified when printing) and retry printing. 542

5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure the FINE cartridges are properly installed. • Press down the ink cartridge locking cover until it clicks into place. • Make sure FINE cartridge holder motion is not impeded by...

5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 544