Canon imageRUNNER Manual - Free PDF Download

Page 2 - Copyright

ii Preface Copyright © 2000, 2002 by Canon Development Americas, Inc. All rights reserved. This manual may not be reproduced in any form, in whole or part, without the prior written consent of Canon Development Americas, Inc. Trademark Acknowledgments BMC Software is a trademark and PATROL is a regi...

Page 3 - Canon imageRUNNER

Canon imageRUNNER Knowledge Module for PATROL 1 1 Canon imageRUNNER Knowledge Module for PATROL ❏ Introduction................................................................................................. 2 • Supported Canon Printers ..................................................................

Page 4 - Introduction; Supported Canon Printers

2 Canon imageRUNNER Knowledge Module for PATROL Introduction 0 The Canon imageRUNNER Knowledge Module (also referred to in this guide as Canon KM) is a management tool that fits within PATROL by BMC Software, enabling you to monitor your Canon network printers and standard MIB (non-Canon) devices. S...

Page 5 - Conventions Used in This Guide

Canon imageRUNNER Knowledge Module for PATROL 3 Conventions Used in This Guide The following types of formatting identify specific types of information provided in this guide. Italicized text Used to stress the importance of a word or phrase, or to refer to the title of another guide. For example: Y...

Page 6 - System Requirements; Before You Begin Installing Canon KM

4 Canon imageRUNNER Knowledge Module for PATROL System Requirements 0 To successfully install and operate Canon KM, your system environment must meet the following requirements: ❏ Processor: 300-MHz or greater Intel Pentium (or compatible) ❏ Operating System: Windows NT 4.0 with Service Pack 6a or l...

Page 7 - Installing the Canon KM Software; To install the Canon KM software:; To load the Canon printer knowledge module:

Canon imageRUNNER Knowledge Module for PATROL 5 ❏ Verify the folder in which PATROL is installed. Canon KM must be installed on each system with PATROL Agent or Console. Although the system should detect the appropriate folder automatically when you install Canon KM, you need to make certain that Ca...

Page 8 - Uninstalling Canon KM; To unload the Canon printer knowledge module:

6 Canon imageRUNNER Knowledge Module for PATROL To ensure that the Canon KM software installed and the Canon printer knowledge module loaded successfully, check the display on the Desktop tab. For details, see the “Monitoring Your Printer Status” section. Uninstalling Canon KM 0 If you need to remov...

Page 9 - To remove the Canon KM software:; Monitoring Your Printer Status

Canon imageRUNNER Knowledge Module for PATROL 7 To remove the Canon KM software: Use Add/Remove Programs in the Windows Control Panel to remove Canon imageRUNNER Knowledge Module for PATROL. Alternatively, you can run setup.exe on your installation disk. When prompted, click to uninstall or remove t...

Page 10 - Performing Printer Tasks; To display the copyright and version for Canon KM:

8 Canon imageRUNNER Knowledge Module for PATROL Performing Printer Tasks 0 As needed, perform a number of tasks for a managed printer. Among these printer tasks, if available, enable the display of general or discovery-specific debug messages in the System Output Window, if advised by Technical Supp...

Page 11 - To enable the display of debug messages for all printers:; Defining Discovery Settings; To define Discovery settings:

Canon imageRUNNER Knowledge Module for PATROL 9 To enable the display of debug messages for all printers: On the Desktop tab, right-click any specific printer. Click KM Commands, and then click Enabling Collector Debug Mode or Enabling Discover Debug Mode. In the CanonPrinter dialog box, click On, a...

Page 13 - Specifying the Search Preference; Broadcast SNMP

Canon imageRUNNER Knowledge Module for PATROL 11 6. To set the discovery process to detect standard MIB devices by manufacturers other than Canon, click Manage Non-Canon Standard MIBs. 7. Specify the maximum number of devices you want to manage. 8. To accept your changes without closing the dialog b...

Page 14 - Specifying IP Addresses to Ping; To add a range of IP addresses:; To edit a range of IP addresses:; To delete a range of IP addresses:; Specifying Discovery of IP Devices Only

12 Canon imageRUNNER Knowledge Module for PATROL Specifying IP Addresses to Ping 0 If you select Ping SNMP as a discovery method, you must specify one or more ranges of IP addresses to ping. The more specific you define the ranges, the more efficient the discovery process. To add a range of IP addre...

Page 15 - Discovering Non-Canon Devices; To start a discovery cycle that has not started or was stopped:

Canon imageRUNNER Knowledge Module for PATROL 13 Discovering Non-Canon Devices 0 You can better refine the discovery process by including or not including other standard MIB devices not manufactured by Canon. Specify your choice based on whether you want to broaden the discovery process beyond Canon...

Page 16 - Appendix: Technical Notes; Parameter

14 Canon imageRUNNER Knowledge Module for PATROL Appendix: Technical Notes 0 The following knowledge module parameters are used solely to collect internal data, to support the display of a status for certain device features. As such, these parameters display no status of their own. Parameter Descrip...

Page 17 - Index

Index 15 Index I A About Canon KM display copyright and version 8 B Broadcast SNMP defining Discovery settings 11 C Canon printer knowledge module loading 5 conventions used in this guide 3 D debug messages enable display of 9 devices supported 2 Discovery defining settings 9 I installation before y...