Canon G1020 series Manual - Free PDF Download

Page 2 - Contents

Contents Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Touch-enabled Device Users (Windows). . . . . . . . . ....

Page 7 - Using Online Manual; Operating Environment

Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual 7

Page 8 - Symbols Used in This Document; Warning; Basics; Instructions explaining basic operations of your product.; Note; • Icons may vary depending on your product.

Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused byincorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or ...

Page 10 - Trademarks and Licenses; subsidiaries and/or affiliates in the USA and/or other countries.; following disclaimer.

Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or othe...

Page 11 - Apache License

EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, ORPROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OFLIA...

Page 12 - and

control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor forthe purpose of discussing and improving the Work, but excluding communication that isconspicuously marked or otherwise designated in writing by the copyright owner as "Not aContribution." "C...

this License, without any additional terms or conditions. Notwithstanding the above, nothing hereinshall supersede or modify the terms of any separate license agreement you may have executed withLicensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the t...

Page 15 - Use is subject to license terms below.

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OFSUCH DAMAGE. ---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) ----- Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circl...

Page 19 - MIT License

DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER ORCONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUTNOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)HOWEVER CAU...

Page 20 - The FreeType Project LICENSE

Written by Joel Sherrill <[email protected]>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). Permission to use, copy, modify, and distribute this software for any purpose without fee is herebygranted, provided that this entire notice is included in all copies of any s...

Page 22 - This program is referred to as `a program using the FreeType engine'.

`You' refers to the licensee, or person using the project, where `using' is a generic term includingcompiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files d...

Page 26 - The following applies only to products supporting Wi-Fi.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in thedocumentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS``AS IS'' AND ANY EXPR...

Page 29 - Loading Paper; Loading Plain Paper / Photo Paper

Page 30 - You can load plain paper or photo paper.; Important; • We recommend Canon genuine photo paper for printing photos.

Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important • If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam. Note • We recommend Canon genuine photo paper for printing photos. For details on the...

Page 32 - Paper; Slide right paper guide to align with both sides of paper stack.

4. Open the feed slot cover (D). 5. Slide right paper guide (E) to open both paper guides. 6. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP. After loading paper on the rear tray, the Paper lamp flashes. 7. Slide right paper guide to align with both sides of paper stack. Do not s...

Page 33 - Close feed slot cover gently.

Important • Always load paper in portrait orientation (F). Loading paper in landscape orientation (G) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (H). 8. Close feed slot cover gently. 33

Page 34 - Press the; Paper Select; button (I) to switch to the same size as the loaded paper, then; OK; lamp flashes if these; Alarm; lamp flashes, check and correct the

9. Set the paper size. Press the Paper Select button (I) to switch to the same size as the loaded paper, then press the OK button. Note • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media...

Page 35 - Refilling Ink Tanks

Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 35

Page 36 - Ink level monitor; Maintenance; Refilling Procedure; Check that printer is turned on.

Refilling Ink Tanks When remaining ink cautions or errors occur, the Alarm lamp flashes to inform you of the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of the printer. Ifthe ink level is near the lower limit line (A), refill...

Page 39 - Close the tank cap of the ink tank.

6. Once ink reaches the upper limit line, remove the ink bottle from the inlet. Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it. Important • Do not leave ink bottles in ink tanks.• Close the bottle cap of the ink bottle securely and store the ink bottle u...

Page 40 - Notes on ink bottles; persists, obtain medical advice immediately.; Ink Tips

Notes on ink bottles Important • Keep out of reach of children.• Do not drink ink.• If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,and obtain med...

Page 41 - Checking Ink Level; consume a certain amount of ink to return to printable status.

Checking Ink Level Check ink level with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note • To check the remaining ink level, visually inspect the remain...

Page 42 - How is ink used for various purposes other than printing?; Ink may be used for purposes other than printing.; Replacing Maintenance Cartridge

Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles toensure the printer is print-ready. Therefore, the page yield of the initi...

Page 43 - If Printing Is Faint or Uneven; Maintenance Procedure

If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head 43

Page 44 - • Check if ink remains in the ink tanks.; When the Print Results Are Blurred or Uneven:; Print the nozzle check pattern.; Examine the nozzle check pattern

Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause trouble with the print head. Note •...

Page 46 - refill ink tanks; You need to prepare: a sheet of A4 or Letter-sized plain paper; Press and hold the; Stop; button and release it when the; lamp flashes 2 times.

Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining ink level is low, refill ink tanks . You need t...

Page 47 - Examining the Nozzle Check Pattern; If there are missing lines in the pattern A:; If one of the above is applied,

Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern A or horizontal white streaks in the patternB. If there are missing lines in the pattern A: C: GoodD: Bad (lines are missing) If there are horiz...

Page 48 - ON; Check the print head condition.

Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print headconsumes ink, so clean the print head only when necessary. 1. Ch...

Page 49 - Cleaning; Cleaning Exterior Surfaces

Cleaning Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) 49

Page 50 - Cleaning Paper Feed Rollers; You need to prepare: three sheets of A4 or Letter-sized plain paper; Clean the paper feed rollers with paper.

Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. You need to prepare: three sheets of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Remove any paper from ...

Page 51 - Cleaning Inside the Printer (Bottom Plate Cleaning); You need to prepare: a sheet of A4 or Letter-sized plain paper*; If the flashing; the

Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may getdirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a ...

Page 52 - lamp flashes 4 times.; • Before cleaning the printer, turn it off and unplug it.

4. Pull out paper output tray (B), and then open output tray extension (C). 3. Press and hold the Stop button and release it when the Alarm lamp flashes 4 times. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudg...

Page 53 - lamp of the printer flashes; lamp status and message and take appropriate action for the error.; Maintenance Cartridge MC-G02; Prepare a new maintenance cartridge.

Replacing Maintenance Cartridge In case of cautions or errors concerning the maintenance cartridge, the Alarm lamp of the printer flashes and a message is displayed on the computer screen. Check the Alarm lamp status and message and take appropriate action for the error. When Error Occurred Importan...

Page 54 - Pull out the maintenance cartridge until it stops.

Put your finger on the hole of the maintenance cover and remove it. 5. Pull out the maintenance cartridge until it stops. 6. Lift the maintenance cartridge a little and pull it out. Important • Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt on the bott...

Page 57 - Overview; Safety; Canceling Print Jobs; Main Components and Their Use; Changing Printer Settings from Your Computer (macOS); Specifications

Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Component...

Page 58 - Safety Precautions

Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 58

Page 59 - • Do not use the printer in the following cases:; Caution

Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may resultin fire, electric shock or other unexpected accidents. Safety standard marks an...

Page 61 - Choosing a Location; Power Supply; • Never remove the plug by pulling on the cord.; General Notices; • Do not put the print head or ink bottles into a fire.

General Notices Choosing a Location Refer to " Specifications " in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install the printer in locations that get very hot (direct sunligh...

Page 62 - Regulatory Information; • Consult the dealer or an experienced radio/TV technician for help.; Interference

Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10522 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any...

Page 65 - Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)

peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la horade desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Paramás información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con l...

Page 71 - Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)

elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekųtvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai iržmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prieveik...

Page 74 - Handling Precautions

Handling Precautions Canceling Print Jobs Legal Restrictions on Printing Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High 74

Page 75 - Legal Restrictions on Printing

Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit • Postage stamps (canceled or uncanceled) • Id...

Page 76 - Printer Handling Precautions; Do not place any object on the top cover!

Printer Handling Precautions Do not place any object on the top cover! Do not place any object on the top cover. It will fall into the rear tray when the top cover is opened andcause the printer to malfunction. Also, place the printer where objects will not fall on it. 76

Page 77 - Transporting Your Printer; Turn the printer off.; lamp is off and

Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • You cannot take ink out of ink tanks. • Check if the tank cap is completely inserted. • Prepare for transporting the printer with the print head attached. Thi...

Page 80 - valve lever to the right, and then turn on the printer.

11. Attach the protective material to the printer when packing the printer in the box. Important • After transporting your printer, remove the carriage stopper, place it in the original position, turn the ink valve lever to the right, and then turn on the printer. 80

Page 81 - When Repairing, Lending, or Disposing of the Printer; • Press and hold the; lamp flashes 11 times.

When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such informationmay be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of t...

Page 82 - Keeping Print Quality High; Never unplug the power cord until the power is turned off!; If you press the; lamp is turned off, the

Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pe...

Page 83 - Main Components

Main Components and Their Use Main Components Power Supply 83

Page 84 - Front View

Main Components Front View Rear View Inside View Operation Panel 84

Page 85 - H: Output Tray Extension

Front View A: Top Cover Open to refill ink tanks and to remove jammed paper. B: Paper Support Extend to load paper in the rear tray. C: Paper Guides Align with both sides of the paper stack. D: Feed Slot Cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and ...

Page 86 - Rear View; A: Power Cord Connector

Rear View A: Power Cord Connector Plug in the supplied power cord. B: Maintenance Cartridge Absorbs ink used for cleaning. Note • For details on how to replace the maintenance cartridge, see Replacing Maintenance Cartridge . C: Maintenance Cover Open when replacing the maintenance cartridge. D: USB ...

Page 87 - Inside View; Open to refill ink tanks.

Inside View A: Tank Cap Open to refill ink tanks. B: Ink Tanks The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right. If any ink levels are low, refill the low tanks. Refilling Ink Tanks C: Upper limit line Indicates the maximum capacity of the ink. ...

Page 88 - Operation Panel; B: Paper Select button; Turning the Printer On and Off

Operation Panel A: Paper lamp Lights depending on the current paper size. B: Paper Select button Press to switch the paper size. C: OK button Finalizes the paper size. Also used to resolve errors. D: ON lamp Lights after flashing when the power is turned on. E: ON button Turns the power on or off. T...

Page 89 - Checking that Power Is On

Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 89

Page 90 - The; lamp is lit when the printer is turned on.

Checking that Power Is On The ON lamp is lit when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. 90

Page 91 - Turning on the printer; Press the ON button to turn on the printer.; Confirming that the Power Is On; Turning off the printer; Press the ON button to turn off the printer.

Turning the Printer On and Off Turning on the printer Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If the Alarm lamp ligh...

Page 92 - • When you; lamp is; Managing the Printer Power

Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on b...

Page 93 - Checking the Power Plug/Power Cord; unplug the power cord

Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. • The power plug/power cord is...

Page 94 - Unplugging the Printer; button to turn the printer off.; Unplug the power cord.

Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print ...

Page 95 - Changing Settings; Changing Printer Settings from Your Computer (Windows)

Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel 95

Page 96 - Changing the Print Options

Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode 96

Page 97 - Open the; tab; Print Options; Change the individual settings; Page Setup

Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1. Open the printer driver setup window 2. Click Print Options... ...

Page 98 - Registering a Frequently Used Printing Profile; You can register the frequently used printing profile to; Commonly Used Settings; on the; Quick Setup; Unnecessary printing profiles can be deleted at any time.; Registering a Printing Profile

Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2. Set the necessary...

Page 99 - already registered will be deleted from; Deleting Unnecessary Printing Profile; Select the printing profile to be deleted

In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings . Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options... , and ch...

Page 100 - Setting the Ink to be Used; printer driver setup window; Print With

Setting the Ink to be Used This feature enables you to specify which ink to use when printing. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears. 3. Select the ink to be used from Print With Select the ink to be used for prin...

Page 101 - Power Off; Open Canon IJ Printer Assistant Tool; Open the Canon IJ Printer Assistant Tool; Auto Power; If necessary, complete the following settings:

Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool. 1. Open ...

Page 102 - Auto Power Off; Apply the settings; Auto; When the setting is; Enable

Auto Power Off Specify the time from the list. When this time lapses without any operations from the printer driveror the printer, the printer is turned off automatically. 4. Apply the settings Click OK . When the confirmation message appears, click OK . The setting is enabled after this. When you w...

Page 103 - Changing the Printer Operation Mode; If necessary, switch between various modes of printer operation.; Custom Settings

Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. Custom Settings 1. Open the Canon IJ Printer Assistant Tool 2. Check that the printer is on and then click Custom Settings The Custom Settings dialog box opens. Note • If the printer is off or if com...

Page 105 - Changing Settings from Operation Panel; Setting Items on Operation Panel

Changing Settings from Operation Panel Setting Items on Operation Panel Ink level monitor Initializing Printer Settings 105

Page 107 - Enabling the remaining ink level notification function; Disabling the remaining ink level notification function; to refill all ink tanks up to the upper limit line.; Resetting the remaining ink level count

Ink level monitor Enabling the remaining ink level notification function 1. Check that printer is turned on. 2. Press and hold the Stop button and release it when the Alarm lamp flashes 7 times. The remaining ink level notification function is enabled. Disabling the remaining ink level notification ...

Page 108 - Initializing Printer Settings; You can initialize the printer settings.; Follow the procedure below to initialize the printer settings.; After resetting, perform setup again as necessary.; • You cannot set the following setting items back to the default:

Initializing Printer Settings You can initialize the printer settings. Important • When using the printer over Wi-Fi, note that initialization erases all network settings on the printer, and printing operation from a computer over Wi-Fi may become impossible. To use the printer over Wi-Fi,perform se...

Page 109 - General Specifications; Minimum System Requirements

Specifications General Specifications Interface USB Port: Hi-Speed USB * * A computer that complies with Hi-Speed USB standard is required. Since theHi-Speed USB interface is fully upwardly compatible with USB 1.1, it can beused at USB 1.1. Operating environment Temperature: 41 to 95 °F (5 to 35 °C)...

Page 110 - Windows; macOS; Other Supported OS; Information in this manual is subject to change without notice.

Windows Operating System Windows 10, Windows 8.1, Windows 7 SP1 Note: Operation can only be guaranteed on a PC with pre-installed Windows7 or later. Printer driver and IJ Printer Assistant Tool support the following OS: Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server2016 and Windo...

Page 111 - Information about Paper; Supported Media Types; Paper Load Limit; Unsupported Media Types

Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 111

Page 112 - Media Types; Genuine Canon paper; details on page sizes and media types, access the Canon website.; Paper for printing documents:

Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, whenpossible. Media TypesPage SizesPaper Weight Media Types Genuine C...

Page 113 - Paper other than genuine Canon paper; Page Sizes; Special sizes; Paper Weight

Paper other than genuine Canon paper • Plain Paper (including recycled paper) • Greeting Card • Card Stock Paper Load LimitPaper Settings on the Printer Driver (Windows) Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS...

Page 114 - Paper Load Limits of Rear Tray; Genuine Canon Paper; Paper for printing photos:; Paper for making original goods:

Paper Load Limit This section shows the paper load limits of the rear tray and the paper output tray. Paper Load Limits of Rear TrayPaper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and...

Page 115 - Paper Load Limit of Paper Output Tray; Paper other than Genuine Canon Paper

Paper other than Genuine Canon Paper Common Name Rear Tray Plain Paper (including recycled paper) *1 Approx. 100 sheets (Legal: 10 sheets) Greeting Card 1 sheet Card Stock 1 sheet *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very highor low temperature...

Page 117 - Handling Paper

Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from y...

Page 118 - Economy Mode

Economy Mode By setting Print Quality to Economy , the consumption of black ink can be reduced. More printing is available compared with when Print Quality is set to Standard . For color printing, the consumption of black ink can be reduced, though the consumption of color ink is thesame as that whe...

Page 119 - Printing; Printing from Computer

Printing Printing from Computer Using PIXMA/MAXIFY Cloud Link Paper Settings 119

Page 120 - Printing from Application Software (Windows Printer Driver)

Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS) Printing Using Canon Application Software Printing from Chrome OS 120

Page 121 - Basic Printing Setup

Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 121

Page 122 - This section describes settings on the; Check that printer is turned on; Select print quality

Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Basic Printing Setup 1. Check that printer is turned on 2. Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Set...

Page 123 - Economy; Print Quality; Standard

Important • The print quality selections will differ depending on which print setting you select. Note • Selecting Economy in Print Quality reduces black ink consumption. This means that you can print more than if you have Standard selected. When performing color printing, ink consumption for the bl...

Page 124 - register the current settings; Paper Settings; Open printer driver setup window; Printer Media Information; Confirm the printer settings; Paper Source; Apply settings; Set

Important • If you are performing large-format printing, make sure that the ink tank has plenty of remaining ink.• When you select Always Print with Current Settings , the settings on the Quick Setup , Main , and Page Setup tabs are saved, and those settings are used in subsequent printings. • To re...

Page 126 - Paper Settings on the Printer Driver

Paper Settings on the Printer Driver When you use this printer, selecting a media type that matches the print purpose will help you achieve thebest print results.Depending on the media type you are using, specify the media type settings on the printer driver asdescribed below. Canon genuine papers (...

Page 127 - Commercially available papers

Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Greeting Cards Inkjet Greeting Card Card Stock Card Stock 127

Page 128 - Various Printing Methods

Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Duplex Printing 128

Page 129 - Setting a Page Size and Orientation; Page Size; Orientation; Portrait

Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page sizeand orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on ...

Page 130 - Setting the Number of Copies and Printing Order; You can also set the number of copies on the; Specify the print order

Setting the Number of Copies and Printing Order You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the print order...

Page 132 - Perform Borderless Printing; You can also set borderless printing in; Additional Features; Setting Borderless Printing; Borderless; Page Layout

Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that itextends slightly off the paper. In standard printing, margins are created around the document area.However, in borderless printing function, these margins are not ...

Page 133 - Check the paper size; Adjust the amount of extension from the paper; Amount of Extension; Expanding the Range of the Document to Print

3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount ...

Page 135 - Scaled Printing

Scaled Printing 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size , select the page size that is set with your application software. 4. Set the scaling rate by using o...

Page 136 - Scaling; Scaled; changes the printable area of the document.

Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you perform print, the document will be printed with the specified scale. Important • When the application software which you used to cre...

Page 137 - Page Layout Printing

Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed i...

Page 138 - Complete the setup

Page Layout To change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5...

Page 139 - Duplex Printing; You can also set duplex printing in

Duplex Printing You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size , Fit-to-Page , Scaled , or Page ...

Page 140 - Related Topics

6. Complete the setup Click OK on the Page Setup tab. When you perform print, the document is first printed on one side of a sheet of paper. After one side isprinted, reload the paper correctly according to the message.Press the OK button on the printer to print the opposite side. Important • When a...

Page 141 - Overview of the Printer Driver; Canon IJ Printer Driver; Opening Printer Driver's Setup Screen; Canon IJ Status Monitor

Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Instructions for Use (Printer Driver) 141

Page 142 - Installing the Printer Driver; To specify the printer driver, open the; Print; dialog box of the application software you are using, and; Displaying the Manual from the Printer Driver; Help; Related Topic

Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer canundersta...

Page 143 - Select print command from application software; File; Select your printer model, and click; • Opening the printer driver setup window through; Printer properties; displays such tabs regarding the; Ports; ) tab. Those tabs do not appear when opening through; Printing preferences

Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printericon. Displaying the Printer Driver's Setup Screen from Your ApplicationSoftware Perform this procedure to set up the print settings during printing. 1. Se...

Page 144 - Launching the Canon IJ Status Monitor; printer driver setup; View Printer Status; region where you are using your printer.; When Errors Occur

Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to t...

Page 145 - In such cases, take the appropriate action as described.; Canon IJ Status Monitor Description

In such cases, take the appropriate action as described. Related Topic Canon IJ Status Monitor Description 145

Page 147 - or some data may not be printed. Print after unchecking the; Bitmap Printing; check box in the

7. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box. 147

Page 148 - Printer Driver Description; Quick Setup Tab Description

Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 148

Page 150 - Save Commonly Used Settings; dialog box; dialog box

If Page Size , Orientation , and Copies were set from the application software, those settings have priority. Greeting Card When selected for printing a greeting card, the Media Type is automatically set to Inkjet Greeting Card . The Print Quality is also set to High , and a check-mark is added to B...

Page 151 - Custom Paper Size

Duplex Printing (Manual) Select whether to print the document to both sides of the paper manually or to one side of thepaper.To change the staple side or the margins, set the new values from the Page Setup tab. Borderless Printing Performs borderless printing without any margins on the paper.With th...

Page 152 - Custom

Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction.You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box....

Page 153 - Save Commonly Used Settings dialog box

• If a setting was specified on the application software, it has priority. Printer Media Information... Displays Printer Media Information dialog box . You can check the printer settings and apply the checked settings to the printer driver. Defaults Restores all the settings you have changed to thei...

Page 155 - Main Tab Description

Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out o...

Page 156 - Color Adjustment; Matching; Custom dialog box

Economy Reduces the amount of black ink used when printing. Note • Selecting Economy in Print Quality reduces black ink consumption. This means that you can print more than if you have Standard selected. When performing color printing, ink consumption for the black areas is reduced. However, forthe ...

Page 157 - Color Adjustment Tab

Quality You can use the slider bar to adjust the print quality level. Important • Certain print quality levels cannot be selected depending on the settings of Media Type . Note • The High , Standard , or Economy print quality modes are linked with the slider bar. Therefore when the slider bar is mov...

Page 158 - Matching Tab

contrast.You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Matching Tab Allows you to select the method for adjusting colors to match the type of document to be printed. Color Correction Allows you to select Driver Matching , ICM , or None to match ...

Page 159 - Page Setup Tab Description

Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created thedocument has a similar function, set them with the application. Se...

Page 161 - Tiling/Poster Printing; Booklet Printing; Specify Margin

Specify... Opens the Page Layout Printing dialog box . Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into severalpages to be printed. You can also glue together these sheets of paper to create ...

Page 162 - Stamp; Background; may not be available.; Custom Paper Size dialog box

Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify thefunction settings on the application software. When you specify the number of copies and th...

Page 163 - Tiling/Poster Printing dialog box; Booklet Printing dialog box

Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cutlines and paste markers which are convenient for pasting together the pages into a poster.The settings specified in this dialog box can be confirmed in the se...

Page 164 - Depending on the environment, this function may not be available.

Insert blank page Selects whether to print the document on one side or both sides of the booklet.Check this check box to print the document on one side of the booklet and select the side to be leftblank from the list. Margin Specifies the width of the stapling margin.The specified width becomes the ...

Page 166 - Stamp/Background dialog box; Stamp Settings; Background Settings; Stamp Tab

Stamp/Background dialog box The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp orbackground. Stamp Stamp printing is a function that prints a stamp over ...

Page 167 - Stamp Type; Text; When; Stamp Type; is; Bitmap

Stamp Type Specifies the stamp type.Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type....

Page 170 - list, and then click this

Delete Deletes an unnecessary background.Specify the title of an unnecessary background from the Backgrounds list, and then click this button. Related Topics Setting Paper Dimensions (Custom Size) Setting a Page Size and OrientationPerform Borderless Printing Fit-to-Page Printing Scaled PrintingPage...

Page 171 - Maintenance Tab Description; About; About dialog box

Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started.You can perform printer maintenance or change the settings of the printer. View Printer S...

Page 172 - characters will be garbled.

Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled. 172

Page 173 - Features of the Canon IJ Status Monitor; The Canon IJ Status Monitor has the following functions:; Onscreen display of printer status; Overview of the Canon IJ Status Monitor; Printer; : There is a notice about something other than a warning or an error.

Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by the icons and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen...

Page 175 - Start the installer; Yes; Install the printer driver; Complete the installation; Exit

Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. 1. Start the installer Double-click the icon of the downloaded file.The installation program starts. Important • A confirmation/warning dialog box may appear when sta...

Page 176 - Printing Using Canon Application Software; Easy-PhotoPrint Editor Guide

Printing Using Canon Application Software Easy-PhotoPrint Editor Guide 176

Page 177 - lamp before; Set the paper size according to the loaded paper.

Paper Settings By registering the paper size, you can prevent the printer from misprinting by flashing the Alarm lamp before printing starts when the paper size of the loaded paper differs from the print settings. After loading paper: The Paper lamp flashes. Set the paper size according to the loade...

Page 178 - lamp flashes 10 times.

When you start printing, the Alarm lamp and the Paper lamp for the paper size set when printing will flash. Select one of the operations below. Printing by paper size setting for printing You print on the paper loaded without changing the paper size setting. Press the OK button. For example, when th...

Page 179 - When you print from Windows:; The error code which prevents misprinting is disabled by default.; When you print from macOS:; The error code which prevents misprinting is enabled by default.

• When you print from Windows: The error code which prevents misprinting is disabled by default. To change the setting: Changing the Printer Operation Mode • When you print from macOS: The error code which prevents misprinting is enabled by default. To change the setting: Changing the Printer Operat...

Page 180 - Failed to Printer Driver Installation (Windows); Repairing Your Printer; Frequently Asked Questions; Solve Problems; Printer Does Not Work; Printing Stops; Error or Message Appears; Operation Problems

Print Printer Does Not PrintPrintouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or LinesPrintout Results Are UnsatisfactoryWhat to Do When Paper Is Jammed Installation Failed to Printer Driver Installation (Windows) Error When Error OccurredMessage (Support Code) Appears Repair...

Page 182 - Printing Problems; Printer Does Not Print

Printing Problems Printer Does Not Print Ink Does Not Come Out Ink Runs Out Fast Printer Does Not Pick up or Feed the Paper/"No Paper" Error Printout Results Are Unsatisfactory 182

Page 183 - Make sure printer is turned on.

Printer Does Not Print Check1 Make sure printer is turned on. If not, make sure the printer is securely plugged in and press the ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data s...

Page 185 - Ink Does Not Come Out; Make sure joint button is not lifted up.

Ink Does Not Come Out Check1 Make sure joint button is not lifted up. Push the print head locking cover (A) to make sure the print head is installed properly. Next, push the joint buttons (B) firmly to the end. Important • Make sure that the orange label and the protective tape have been removed, wh...

Page 186 - Check the remaining ink level.; Are the print head nozzles clogged?

Check2 Check the remaining ink level. Checking Ink Level Check3 Are the print head nozzles clogged? Print the nozzle check pattern and make sure that the ink is coming out normally. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing I...

Page 187 - is printed correctly.

If it still does not improve, go to the next step. Step6 Perform ink flush. After performing ink flush, print the nozzle check pattern and check the result. Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary. • For Windows: Ink Flu...

Page 188 - Ink Runs Out Fast; Ink may seem to run out fast due to this procedure.

Ink Runs Out Fast After you refill the ink tank, the printer takes in ink from the ink tank and ink flows into the printer. Ink may seem to run out fast due to this procedure. 188

Page 189 - Make sure paper is loaded.; When loading paper, consider the following.; Is paper too thick or curled?; Make sure that there are not any foreign objects in the rear tray.

Printer Does Not Pick up or Feed the Paper/"No Paper" Error Check1 Make sure paper is loaded. Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets...

Page 190 - Remove foreign object by hand with paper inserted.

3. Fold one A4 sheet in half and insert it horizontally into the rear tray. Insert the paper so that your hand does not directly touch the part in the center of the rear tray whenremoving the foreign object. 4. Remove foreign object by hand with paper inserted. Put your hand between the paper you in...

Page 191 - Remove the folded paper inserted in step 3.

5. Remove the folded paper inserted in step 3. 6. Close the feed slot cover slowly. Important • Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak. Check6 Clean paper feed roller. Cleaning Paper Feed Rollers If the measures above do not solve the problem, contact yo...

Page 192 - Printout Results Are Unsatisfactory; Make sure appropriate print quality is selected on the computer.; If problem is not resolved, check also the sections below.

Printout Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, checkthe paper and print quality settings first. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not m...

Page 194 - White Streaks Appear

White Streaks Appear Check1 Make sure joint button is not lifted up. Push the print head locking cover (A) to make sure the print head is installed properly. Next, push the joint buttons (B) firmly to the end. 194

Page 195 - Check paper and print quality settings.

Important • Make sure that the orange label and the protective tape have been removed, when installing the print head. • Do not open the print head locking cover (A) carelessly. The ink may leak out. Check Installation of Print Head Check2 Check paper and print quality settings. Printout Results Are...

Page 196 - When an ink tank runs out of ink, refill the ink tank.

◦ For Windows: Deep Cleaning ◦ For macOS: Deep Cleaning If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. Step5 Clean the print head deeply again. After cleaning the print head deeply again, print the nozzle check pattern and check the result. If it ...

Page 198 - Colors Are Unclear

Colors Are Unclear Check1 Make sure joint button is not lifted up. Push the print head locking cover (A) to make sure the print head is installed properly. Next, push the joint buttons (B) firmly to the end. Important • Make sure that the orange label and the protective tape have been removed, when ...

Page 201 - Lines Are Misaligned/Distorted; Perform print head alignment.; Increase print quality and try printing again.

Lines Are Misaligned/Distorted Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Perform print head alignment. If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print headposition. • For Windows: Adjusting Prin...

Page 202 - Paper Is Smudged / Printed Surface Is Scratched; Paper Is Smudged; Printed Surface Is Scratched; Correct curl before loading paper.

Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Check paper type. Make sure you are using the right paper for what you are printing. S...

Page 203 - Other Paper; Roll up paper in opposite direction to paper curl as shown below.; From operation panel

• Other Paper If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feedproperly. Follow the instructions below to correct the paper curl. 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend pr...

Page 204 - check box and select; Check message and select; Is paper feed roller dirty?; Is inside of printer dirty?

• From computer (Windows): 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings . 4. Select Prevents paper abrasion check box and select OK . 5. Check message and select OK . • From compu...

Page 205 - slide bar to set the wait time and select

2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings . 4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK . 5. Check message and select OK . • For macOS: Set the waiting time using Remote UI. Opening ...

Page 206 - Vertical Line Next to Image; Is loaded paper size correct?

Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or theboth margin. Set the paper size to match the loaded paper. Printout Results Are Unsatisfactory Note • The direction or pat...

Page 207 - Mechanical Problems; Printer Does Not Turn On

Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB 207

Page 208 - Press

Printer Does Not Turn On Check1 Press ON button. Power Supply Check2 Make sure power plug is securely connected to printer, and then turn on again. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nea...

Page 209 - Printer Turns Off Unexpectedly or Repeatedly

Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once thattime has elapsed. Disable the setting fr...

Page 210 - USB Connection Problems; This device can perform faster

USB Connection Problems Make sure of the checking item below when you find one of the followings. • Printing is slow.• Hi-Speed USB connection does not work.• A message such as " This device can perform faster " appears. (Windows) Note • If your system environment does not support Hi-Speed U...

Page 211 - Cannot Communicate with Printer via USB; Make sure; Enable bidirectional support; is selected in the; sheet of the

Cannot Communicate with Printer via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Important • Check the orientation of the "Type-B" connector and connect to the printer. For details, refer ...

Page 212 - Installation and Download Problems

Installation and Download Problems Failed to Printer Driver Installation (Windows) 212

Page 213 - If all; Windows Updates; have not been applied, apply all; Windows Updates; After confirming; Windows Update; , perform the following operations to install the Printer Driver.; Open screen to uninstall Printer Driver.; Settings; Control Panel; Canon XXX series Printer Driver

Failed to Printer Driver Installation (Windows) If the Printer Driver was not installed correctly, make sure that all Windows Updates have been applied. If all Windows Updates have not been applied, apply all Windows Updates . After confirming Windows Update , perform the following operations to ins...

Page 214 - If you cannot proceed beyond the; Printer Connection; Make sure USB cable is securely plugged in to printer and computer.; Follow procedure below to connect printer and computer again.; Unplug USB cable from printer and computer and connect it again.; Follow the steps below to install Printer Driver again.

Cannot Proceed beyond Printer Connection Screen (Cannot FindPrinter Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as...

Page 216 - Errors and Messages

Errors and Messages When Error Occurred Message (Support Code) Appears 216

Page 217 - lamp flashes, or the; lamp and the; lamp flashes alternately.; Support Code Corresponding to Number of Flashes of Alarm Lamp; Example of 2 times flashing:

When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, the Alarm lamp flashes, or the ON lamp and the Alarm lamp flashes alternately. For Windows, a support code (error number) may appear on the computer screen. For macOS, you can check the support code (erro...

Page 221 - List of Support Code for Error; Error Regarding Power Cord Being Unplugged Is Displayed (Windows); If the; lamp is off, make sure printer is plugged in and turn on.; Make sure Printer Driver is installed correctly.; User Account Control

Message (Support Code) Appears This section describes some of the messages that may appear. Note • A support code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error . If a message appears on the computer, see below. Error Reg...

Page 222 - Universal Serial Bus controllers; USB Printing Support; USB Printing Support Properties; screen does not appear, make sure the printer is; General; tab and check for a device problem.; If a device error is shown, see Windows Help to resolve it.; Could not spool successfully due to insufficient disk space; Printer driver could not be found

2. Open USB Printing Support Properties . Double-click Universal Serial Bus controllers and USB Printing Support . Note • If the USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer. Check2 Make sure USB cable is securely plugged in to ...

Page 223 - Support code appears on your computer screen when errors occur.; Support Code Appears on Printer's LCD and Computer Screen

List of Support Code for Error Support code appears on your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Print...

Page 224 - • For information on how to deal with paper jams, see

• A000 to ZZZZ B20B Note • For information on how to deal with paper jams, see What to Do When Paper Is Jammed . 224

Page 225 - What to Do When Paper Is Jammed; Paper Is Jammed inside Printer

What to Do When Paper Is Jammed If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the...

Page 226 - Paper is jammed when feeding paper from rear tray.; What to Do; Remove the jammed paper following the instructions below.; Reload paper and press printer's

1300 Cause Paper is jammed when feeding paper from rear tray. What to Do Remove the jammed paper following the instructions below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear ...

Page 228 - Turn off printer and unplug it.; Check if jammed paper is under print head holder.

Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or the feedslot, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you nee...

Page 229 - Hold jammed paper firmly in both hands.

When moving the print head holder, hold the top of the print head holder and slide it slowly to the farright or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 229

Page 230 - Slowly pull out paper, so as not to tear it.; Make sure all jammed paper is removed.

5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper. • Any paper left under t...

Page 233 - • To cancel printing, press the printer's

Note • To cancel printing, press the printer's Stop button. 233

Page 234 - Paper cannot be fed because the paper feed rollers are dirty.; Cleaning the Paper Feed Rollers

1070 Cause Paper cannot be fed because the paper feed rollers are dirty. What to Do Press the printer's Stop button to cancel printing, and then perform the paper feed roller cleaning. • From Windows: Cleaning the Paper Feed Rollers • From the printer's operation panel: Cleaning Paper Feed Rollers 2...

Page 235 - Close the top cover and wait for a while.

1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Do not forget to close it, such as after refilling ink tanks. 235

Page 236 - button to cancel the error.

1368 Cause Ink Flush cannot be performed because the maintenance cartridge is almost full. What to Do To perform Ink Flush, first turn off the printer and then replace the maintenance cartridge. Replacing Maintenance Cartridge Press the printer's OK button to cancel the error. 236

Page 237 - The maintenance cartridge cannot be recognized.; Refer to

1496 Cause The maintenance cartridge cannot be recognized. The maintenance cartridge may not be installed properly or may not be compatible with this printer. What to Do Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly. Refer to Replacing Maintenance Cartridge ...

Page 238 - button for at least 5 seconds.

1640 Cause The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the inktank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink level is below the lower limit line, refill the ink tank with t...

Page 239 - The maintenance cartridge is not installed.; Turn off the printer and then install the maintenance cartridge.

1723 Cause The maintenance cartridge is not installed. What to Do Turn off the printer and then install the maintenance cartridge. Refer to Replacing Maintenance Cartridge for details on installing the maintenance cartridge. 239

Page 240 - The currently installed maintenance cartridge cannot be used.

1724 Cause The currently installed maintenance cartridge cannot be used. This printer cannot use maintenance cartridges that have been installed in other printers. What to Do Turn off the printer and then replace with a new maintenance cartridge. Replacing Maintenance Cartridge 240

Page 242 - The maintenance cartridge is full.; Turn off the printer and then replace the maintenance cartridge.; how the printer is used.

1726 Cause The maintenance cartridge is full. What to Do Turn off the printer and then replace the maintenance cartridge. Replacing Maintenance Cartridge Note • The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used. When this message...

Page 243 - The maintenance cartridge is almost full.; For details on the maintenance cartridge, see

1727 Cause The maintenance cartridge is almost full. What to Do The printer will not be able to print with a full maintenance cartridge. Press the printer's OK button to cancel the error and then prepare a new maintenance cartridge. For details on the maintenance cartridge, see Replacing Maintenance...

Page 245 - button to cancel printing.

2114 Cause Paper size settings at printer driver do not match the paper size registered in the printer. What to Do Press the printer's Stop button to cancel printing. Match the paper loaded in the rear tray with the paper size registered on the printer using the printer's Paper Select button. Specif...

Page 246 - An internal part will need replacing soon.

2200 Cause An internal part will need replacing soon. What to Do Press the printer's OK button to cancel the error. Contact your nearest Canon service center to request a repair as soon as possible. You cannot replace the internal parts of the printer yourself. Important • Do not tilt the printer wh...

Page 247 - Cannot perform printing with current print settings.

4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing. 247

Page 248 - Printer error has occurred.; If you are printing, press the printer's; button to cancel printing, then turn off the printer.; Turn the printer back on.

5100 Cause Printer error has occurred. What to Do If you are printing, press the printer's Stop button to cancel printing, then turn off the printer. Check the following: • Make sure print head holder motion is not impeded by protective material and tape for securing the print head holder, jammed pa...

Page 249 - • Perform all of the following steps in order.; Perform; Deep Cleaning

5200 Cause Printer error has occurred. What to Do Important • Perform all of the following steps in order. Changing the order or omitting steps may cause other problems. 1. Check the remaining ink level, and then refill the ink tanks if necessary. 2. Turn off printer and unplug it. 3. Plug in printe...