Canon FAX-B820 - User Manual

9 1 SETTING UP Loading paper Paper guidelines • Be sure to load paper of the correct size, weight, and quantity recommended for your fax (see pp. 24, 68).• Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their original packaging, in a cool, dry location. • Stor...

10 Loading paper in the multi-purpose tray Installing the BJ cartridge Install the BJ cartridge before you can begin receiving and copying documents. For information on replacing the BJ cartridge, see p. 58. Guidelines • Use only a Canon BX-3 Black BJ cartridge in your fax.• Store BJ cartridges at r...

11 1 SETTING UP • The ink in the BJ cartridge is difficult to clean up if spilled. Follow the precautions below when handling the BJ cartridge.– Carefully remove packaging from BJ cartridges.– Do not attempt to disassemble or refill BJ cartridges.– Do not shake or drop BJ cartridges. • Replace BJ ca...

12 Testing the fax After you have assembled the fax, installed the BJ cartridge, and loaded the paper, you can make sure the fax is printing properly by making several copies of a document (see p. 25). Setting the TEL LINE TYPE See pp. 14, 15 for the buttons on the operation panel. 6 With the label ...

15 2 PR EPARI NG TO USE YOUR FA X Scroll/Cursor buttons (see pp. 16, 37, 44, 49) TAM button (see p. 40) Delete button (see p. 43) Record button (see p. 40) Play button (see p. 44) Redial/Pause button (see pp. 29, 30) Coded Dial/Directory button (see p. 28, 29) Stop button Start/Copy button UCanTalk ...

16 Guidelines for entering numbers, letters, and symbols ■ Entering letters and numbers ■ Entering symbols Correcting mistakes You can clear an entire entry by pressing [Clear]. Alternatively, follow the procedure below to correct individual letters: After 60 seconds of no operation panel input, the...

17 2 PR EPARI NG TO USE YOUR FA X Registering sender information Personalising your fax ■ Identifying your documents When sending a document, you can have your fax number and your name (known as your ID), and the sending date and time printed out by the receiving fax machine. This information is cal...

21 2 PR EPARI NG TO USE YOUR FA X Registering UCanTalk voice tags UCanTalk allows you to dial a number by speaking the receiving party’s name to the fax. Before you can use the UCanTalk feature, you must register voice tags.You can register a name or phrase (no longer than 3 seconds) you want to use...

23 3 3 DOCUMENTS AND PAPER DOCUMENTS AND PAPER Preparing documents Types of documents you can scan ■ Size You can load documents larger than 148 mm wide and 105 mm long.The maximum size of document that can be loaded is 216 mm wide by 700 mm long. ■ Scanned area The actual area scanned by the fax is...

24 Loading documents Paper requirements Your fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper. Always use paper without curls, folds, staples, or damage...

25 4 4 MAK IN G CO P IES MAKING COPIES Copying documents One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time.If you make copies of multiple documents at a time, the number of pages the fax can scan into memory v...

5 26 SENDING DOCUMENTS Preparing to send a document Before you send a document, see Chapter 3: DOCUMENTS AND PAPER. Adjusting the quality of your documents ■ Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics ...

27 5 SEND IN G DOCUMENTS Sending documents Direct sending Memory sending The fax normally uses direct sending to send your document, but you can send it with memory sending (see below). In this case, the fax quickly scans the document into memory. Then it sends the document from memory. This means y...

28 Cancelling sending Automatic dialling Sending a document using one-touch speed dialling or coded speed dialling numbers To use this feature you must first register numbers for one-touch speed dialling (see pp. 19, 20) or coded speed dialling (see p. 20). Sending a document using directory diallin...

29 5 SEND IN G DOCUMENTS Sending a document using UCanTalk To use this feature you must first register the voice tags for UCanTalk (see p. 21). Special dialling Sending a document using caller history If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD whe...

30 Long-distance dialling When you register a long-distance number, you may have to insert a pause within or after the number. For long-distance dialling, the location and length of the pause may differ depending on the telephone system. To enter a pause, press [Redial/Pause]. The length of this pau...

31 5 SEND IN G DOCUMENTS ■ Setting the options for automatic redialling You can set the following options for automatic redialling:• Whether or not the fax redials automatically.• The number of times the fax attempts to redial.• The time interval between redialling attempts. Delayed sending Your fax...

32 Sending other documents while the fax is set for delayed sending You can send, receive, and copy other documents even when the fax is set for sending at a preset time. To send or copy other documents after setting the fax for delayed sending, simply send or copy using any other sending procedure ...

33 5 SEND IN G DOCUMENTS Sequential broadcasting Sending a document to more than one location Sequential broadcasting sends one document to more than one location.You can send to a total of 80 locations as follows: • One-touch speed dialling = 9 locations • Coded speed dialling = 70 locations • Regu...

34 Deleting a document from memory 4 Use [ ] or [ ] to select the transaction number (TX/RX NO.) of the document you want to print, then press [Start/Copy]. If you are unsure of the transaction number (TX/RX NO.), print the Doc. memory list (see p. 33). 5 Press to print the first page only, or press...

35 6 6 RECEI V IN G D OCUMENTS RECEIVING DOCUMENTS Different ways to receive a document Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below. Setting the receive mode Receiving both documents and telephone calls a...

36 Receiving documents manually: MANUAL MODE Receiving documents with an answering machine: ANS.MACHINE MODE (FAX-B820/B822 only) • Set the answering machine to answer on the first or second ring.• When recording an outgoing message on the answering machine, the entire message must be no longer than...

37 6 RECEI V IN G D OCUMENTS Other features Saving ink Changing calling volume Receiving documents in memory while performing another task or when a problem occurs If your fax is performing another task or encounters a problem when receiving a document, it automatically stores the unprinted pages in...

38 Setting CALLER ID If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD when you receive a call. You can also set the fax to reject unwanted calls (FAX-B840 only). • Caller ID is only available in some countries.• To use this feature, you will need to sub...

39 6 RECEI V IN G D OCUMENTS Cancelling receiving 1 Press [Stop].

7 40 Before you use the built-in answering machine (TAM), you must record an outgoing message. Use the microphone on the operation panel to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded. Types of messages that can be recorded Recording the outgoi...

41 7 US ING TAM MODE (FAX -B 840 only) When TAM MODE is set and a call is received, the fax will respond as described below. Setting the recording time for a telephone message • A maximum of 55 messages, including an outgoing message, alternative message, voice memos, Fax/Tel message and forwarding ...

42 Setting TAM MONITOR TAM MONITOR allows you to screen all incoming calls. Setting TOLL SAVER Setting TOLL SAVER allows you to check whether you have any new messages when you call from a remote location. To use this feature, LINE MONITOR VOL (see p. 50) must be set to a setting other than 0. If LI...

43 7 US ING TAM MODE (FAX -B 840 only) Recording voice memos Use this feature when you are going out and want to leave a message for another member of the family.Use the microphone on the operation panel to record your voice memo.Only one voice memo, 30, 60, or 120 seconds*, can be recorded. If you ...

44 Playing telephone messages Telephone messages will be played back in order from the oldest message recorded. If a voice memo has been recorded, it will be played back first. Follow the procedures below to delete all messages. Remote control features Use these features when you call home to play b...

45 7 US ING TAM MODE (FAX -B 840 only) Using remote control 1 Call home. 2 The outgoing message will be played. 3 Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicating that you should enter your password.When your password is accepted, you will hear ...

46 ■ List of remote control commands * Sub-commands are only valid while the command they are linked to is active. ** When no forwarding number has been set, ICM forwarding mode cannot be set. When TAM MODE has not been set, entering this command activates TAM MODE and ICM forwarding mode simultaneo...

47 7 US ING TAM MODE (FAX -B 840 only) Forwarding telephone messages This feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM MODE, to a registered forwarding number. You can use remote control to access the forwarding number and listen to your telepho...

48 Setting PIN ENTRY If you set PIN ENTRY setting to ON, it becomes necessary to enter a password when you use forwarding feature (see below). When a forwarded call is received When FWD SETTINGS is set to ON, telephone messages recorded when the fax is set to TAM MODE will be automatically forwarded...

49 8 8 SE T T IN GS AND ACTI VIT Y REPORTS SETTINGS AND ACTIVITY REPORTS Selecting a menu You can customise the way your fax works. Each menu contains settings that control different functions of your fax. ■ USER SETTINGS 1 Press [Function], then press [Start/Copy]. 2 Use [ ] and [ ] to scroll throu...

50 ■ REPORT SETTINGS VOLUME CONTROL Set the volume of the fax sounds. – LINE MONITOR VOL Set the volume of the line monitor (sound during dialling). 0 (off)/1/2/3 ALARM VOLUME Set the volume of the error alarm sound. 0 (off)/1/2/3 KEYPAD VOLUME Set the volume of the keypad. 0 (off)/1/2/3 RX CALL LEV...

51 8 SE T T IN GS AND ACTI VIT Y REPORTS ■ TX SETTINGS ■ RX SETTINGS ■ PRINTER SETTINGS Name Description Settings ECM TX Enable/disable error correction during transmission. ON/OFF MID PAUSE SET Set the length of the pause you insert into a dialling sequence. 4 seconds (1 to 15) AUTO REDIAL Determin...

52 ■ SYSTEM SETTINGS Name Description Settings AUTO TEST PRINT Enable/disable auto test printing whenever the BJ cartridge is replaced. ON/OFF RX RESTRICTION Enable/disable the direct mail preventive function. ON/OFF RX CONDITION WITH SENDER INFO: The fax only receives documents with the TTI.REGISTE...

53 8 SE T T IN GS AND ACTI VIT Y REPORTS ■ TAM SETTINGS (FAX-B840 only) ■ CALLER ID Name Description Settings MESSAGE LENGTH Set the maximum recording time for each recorded message. 0 seconds/30 seconds/ 60 seconds/120 seconds PASSWORD Set a four-digit PIN so that you can access the fax from remote...

54 Activity reports Your fax keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful. How to print a report Dep...

55 9 9 SOLUTI ONS TO COMMON PROBL E MS SOLUTIONS TO COMMON PROBLEMS Clearing jams Jams in the document tray When a document jams or misfeeds in the document tray, OPEN COVER and SEE FIG. 1 are displayed on the LCD. Jams in the multi-purpose tray If paper jams in the multi-purpose tray, CLEAR PAPER J...

56 Periodic cleaning Your fax requires little periodic maintenance. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnectin...

57 9 SOLUTI ONS TO COMMON PROBL E MS ■ Cleaning the scanner components Testing and cleaning the BJ cartridge print head The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned fro...

58 ■ Cleaning the BJ cartridge print head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (see p. 57). If the pattern is broken or missing, clean the BJ cartridge print head...

59 9 SOLUTI ONS TO COMMON PROBL E MS Troubleshooting Paper feeding problems ❏ Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark ( ) (see p. 9). Paper may not be loaded correctly. • Make ...

60 Faxing problems Sending problems ❏ You cannot send a document. The BJ cartridge may not be installed properly. • Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except to replace it with a new one. The fax may have overheated. • Unplug the fax and let it cool f...

61 9 SOLUTI ONS TO COMMON PROBL E MS Receiving problems ❏ Cannot receive a document automatically. The fax may not be set to receive automatically. • For the fax to receive documents automatically, the receive mode must be set to FAX ONLY MODE, FAX/TEL AUTO SW (Fax/ Tel mode), or ANS.MACHINE MODE* (...

62 The BJ cartridge print head may need cleaning. • Clean the BJ cartridge print head if necessary (see p. 57). The BJ cartridge may need to be replaced. • Determine if the problem is with the BJ cartridge and replace it if necessary (see p. 58). The document may be set. • Make sure the document is ...

63 9 SOLUTI ONS TO COMMON PROBL E MS Telephone problems ❏ You cannot dial. The telephone line may not be connected properly. • Make sure all line connections are secure (see p. 7). The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the fax and into th...

64 LCD messages The following messages are displayed on the LCD when the fax is performing a function or encounters an error. Message Cause Action AUTO REDIAL The fax is waiting to redial the receiving number because the line was busy or the receiving party did not answer when you tried to send the ...

67 9 SOLUTI ONS TO COMMON PROBL E MS In case of a power failure The user data settings and registered data for one-touch speed dialling and coded speed dialling are saved during a power failure using a built-in battery*. However, documents stored in the fax memory will be deleted and redial data in ...

68 Specifications Specifications are subject to change without notice. * Based on the Canon FAX Standard Chart No.1, Standard mode. Scanning sheet size: Width: Max. 216 mm Min. 148 mm Height: Max. 700 mm Min. 105 mm Thickness: Max. 0.13 mm Min. 0.06 mm Effective scanning size: Width: (A4): 208 mm Ef...