Page 2 - II
II Preface Copyright Copyright © 2002 by Canon Inc. All rights reserved. No part of this publication may bereproduced, transmitted, transcribed, stored in a retrieval system, or translated into anylanguage or computer language in any form or by any means, electronic, mechanical,magnetic, optical, ch...
Page 3 - III; How to use the documentation provided; Viewing documentation provided in the CD-ROM; START HERE; Basic Guide
Preface III How to use the documentation provided NOTE • In addition to the above documentation, you can also refer to the online help in the MultiPASS Suite software for online information about a window or dialog box, and for step by step instructions onperforming MultiPASS Suite tasks. To access ...
Page 4 - IV; Type conventions
IV Preface Type conventions Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING Indicates a warning concerning operations that may lead to death orinjury to persons if not performed correctly. In order to use themachine safely, always pay attention to these wa...
Page 5 - Contents
Preface V Contents 1: Introduction What your machine can do ....................................1-1Main components of the machine .......................1-2 Operation panel of the machine ......................1-3 2: Document handling Document requirements..........................................2-...
Page 6 - Appendix: Specifications; Reports and lists
VI Preface 12: Troubleshooting Problems installing and removing software ..12-1Problems turning on the computer (when the MultiPASS Suite opens) ......12-2 Problems printing from your computer ..........12-3Problems using a memory card ..........................12-5Copying problems.....................
Page 7 - VII; Safety information; Location
Preface VII Safety information Read this safety information thoroughly before using your machine, and keep it handy in caseyou need to refer to it later. WARNING • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product an...
Page 8 - VIII; Power Supply
VIII Preface • To ensure proper ventilation, make sure the machine is approximately 3.9 inches (10 cm) away from walls and other equipment. Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend...
Page 9 - IX; Handling
Preface IX IMPORTANT • If dust accumulates around the plug of the power cord when it is connected to a power outlet, unplug themachine and wipe the plug with a clean, dry cloth. • Do not plug the machine into the same circuit as appliances such as an air conditioner, television, or copier.These devi...
Page 10 - Maintenance
X Preface CAUTION • Close the document cover, scanning unit, and ADF gently to avoid catching your hand. Failing to do so may result in personal injury. • Do not press down hard on the document cover or ADF when using the platen glass to scan thick books. This may damage the platen glass and/or resu...
Page 11 - XI; Pre-installation requirements for Canon facsimile equipment; C. Power requirements
Preface XI Legal limitation on usage of your product and theuse of images Using your product to scan, print or otherwise reproduce certain documents, and the use ofsuch images as scanned, printed or otherwise reproduced by your product, may beprohibited by law and may result in criminal and/or civil...
Page 12 - XII; Connection of the equipment
XII Preface Connection of the equipment This equipment complies with Part 68 of the FCC rules. On the rear panel of this equipment isa label that contains, among other information, the FCC Registration Number and RingerEquivalence Number (REN) for this equipment. If requested, this information must ...
Page 13 - XIII; Users in Canada
Preface XIII • Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/T V technician for help. Use ...
Page 14 - XIV; NOTICE
XIV Preface NOTICE This equipment meets the applicable Industry Canada Terminal Equipment TechnicalSpecifications. This is confirmed by the registration number. The abbreviation, IC, before theregistration number signifies that registration was performed based on a Declaration ofConformity indicatin...
Page 15 - Introduction; Chapter; What your machine can do
Chapter 1 Introduction 1-1 Introduction Chapter 1 What your machine can do Thank you for purchasing the Canon MultiPASS F80 (indicated by the mark ) or the MultiPASS F60. Your machine incorporates the following functions in one simple-to-operatedevice: Printer • • • • • • • • • • • • • • Print crisp...
Page 16 - Main components of the machine
1-2 Introduction Chapter 1 Main components of the machine Fax model shown here. q ADF (Automatic Document Feeder) !0 Indicator light w Feeder cover !1 Card slot e Document guides !2 [Eject] button r Multi-purpose tray !3 [Open] button t Tray cover !4 Paper output tray y Document tray !5 Operation pa...
Page 17 - Operation panel of the machine
Chapter 1 Introduction 1-3 Operation panel of the machine Fax model shown here. q [Resume] key Resumes an operation after an error is corrected. Also ejects a document remaining in the ADF. w [Menu] key Accesses the settings to customize operation of your machine. e In Use/Memory light Blinks or lig...
Page 19 - Document handling; Documents requirements
ADF Multipage documents of the samesize, thickness, and weight. Max. 8.5 × 39 in. (216 mm × 1 m) Min. 4.13 × 5.83 in. (105 × 148 mm) • Max. 30 letter- or A4-size sheets (20 lb. or 75 g/m 2 paper) • Max. 10 legal-size sheets (20 lb. or 75 g/m 2 ) • 1 sheet for sizes other than these. 0.002 to 0.005 i...
Page 20 - Loading documents; Using the platen glass; Using the ADF
2-2 Document handling Chapter 2 Loading documents You can load your document on the platen glass or ADF. Where you load it depends on the type of document and the machine you are using ( p. 2-1). Using the platen glass NOTE • Load legal-size documents in the ADF. 1 Lift the document cover. 2 Place y...
Page 21 - Print media handling; Recommended print media and requirements; Plain Paper; Envelopes
Chapter 3 Print media handling 3-1 Print media handling Chapter 3 Recommended print media and requirements The following print media is recommended for use with your machine. Please be sure to followthe guidelines and meet the requirements when loading print media in the multi-purpose tray. Plain Pa...
Page 22 - Bubble Jet Paper LC-301; High Resolution Paper HR-101N; Glossy Photo Cards FM-101
3-2 Print media handling Chapter 3 Bubble Jet Paper LC-301 Developed for high quality printing with minimal or no smearing when in contact with wateror damp surfaces. This specially coated paper produces bright and vivid colors and stands upto normal office highlighters. Size: Letter, A4 Quantity: A...
Page 24 - General print media guidelines
3-4 Print media handling Chapter 3 Banner Paper BP-101 Specifically designed for printing one continuous sheet in a banner format. The connectedsheets are divided by perforations. Size: 8.5 × 11 in. (215.9 × 279.4 mm), A4 Maximum length: 66 in. (1676 mm) Quantity: 2 to 6 sheets (joined) Paper thickn...
Page 25 - Setting the paper thickness lever
Chapter 3 Print media handling 3-5 • Some print media may curl and the printing surface may smudge if you have used a large amount of ink for printing. If this occurs, move the paper thickness lever to the right. Paperthat tends to curl is not recommended to print documents that contain photographs ...
Page 26 - Setting the print media size and type
3-6 Print media handling Chapter 3 Setting the print media size and type For copying and receiving faxes, you need to set the size and type of print media loaded in the multi-purpose tray. NOTE • For documents printed from your computer, you can specify the print media size and type on your computer...
Page 27 - Loading print media; Loading paper; Loading envelopes
Chapter 3 Print media handling 3-7 Loading print media Loading paper Follow this procedure to load paper in the multi-purpose tray: 1 Remove the tray cover. 2 Place a stack of paper (print side up) in the multi-purpose tray q and adjust the paper guide A to the width of the stack w . • Make sure the...
Page 29 - Loading banner paper
Chapter 3 Print media handling 3-9 Loading banner paper NOTE • Always leave an extra sheet at the end of the banner—just in case the type runs over.• Printing on banner paper may require considerable amounts of ink, so use new ink tanks if necessary.• For best print results on banner paper, use ligh...
Page 30 - Compatible memory cards; Recommended print media
Chapter 4 Photo printing from a memory card 4-1 Photo printing from a memory card Chapter 4 This feature allows you to insert a memory card (with a PC card adapter) into your machineand print photographs directly from it. Compatible memory cards The following cards are compatible with the machine:• ...
Page 31 - Inserting/removing a memory card; Inserting a memory card; Removing a memory card
4-2 Photo printing from a memory card Chapter 4 Inserting/removing a memory card Inserting a memory card To use a memory card, you will need to insert it into a PC card adapter before inserting it inthe card slot. Do not attempt to insert it into the card slot without a PC card adapter. 1 Make sure ...
Page 32 - Printing methods; photographs in the memory card.
Chapter 4 Photo printing from a memory card 4-3 2 Press [Eject] q and remove the PC card adapter w . • Do not remove the memory card and PC card adapter separately from the card slot. Printing methods There are different methods for printing photographs from a memory card. Follow thisgeneral procedu...
Page 33 - Printing an index
4-4 Photo printing from a memory card Chapter 4 Printing an index This printing method prints thumbnails of the photographs in a memory card. An index isuseful to see small versions of all photographs in a memory card without having to print eachphotograph individually. When you print an index, a nu...
Page 34 - Printing all frames
Chapter 4 Photo printing from a memory card 4-5 10 Use [ 2 ] or [ 3 ] to select the paper type. • Select from the following: – <PLAIN PAPER>– <PHOTO PAPER PRO> 11 Press [Set]. 12 Press [Start]. • To cancel printing, press [Stop/Reset]. NOTE • You can only print one index print at a time....
Page 36 - Printing a single frame
Chapter 4 Photo printing from a memory card 4-7 Printing a single frame This printing method prints a specified single photograph from a memory card. In order toselect the photograph you want to print, you will need to print the index and note thenumber assigned to the photograph. To print an index,...
Page 38 - Printing a range of frames
Chapter 4 Photo printing from a memory card 4-9 17 Press [Set]. • Use [ 2 ] or [ 3 ] to view your settings in the LCD. Ex: 18 Press [Start]. NOTE • Printing is enlarged or reduced automatically according the paper size. Depending on the paper type and whether borderless printing is selected, the pho...
Page 40 - DPOF (Digital Print Order Format) printing
Chapter 4 Photo printing from a memory card 4-11 If you selected <PHOTO PAPER PRO> in step 14: 15 Press [Set]. Ex: 16 Use [ 2 ] or [ 3 ] to select borderless printing. • Select: – <OFF> to print the photograph with a border.– <ON> to print the photograph without a border. 17 Press ...
Page 42 - Setting vivid photo printing
Chapter 4 Photo printing from a memory card 4-13 If you selected <PHOTO PAPER PRO> in step 8: 9 Press [Set]. Ex: 10 Use [ 2 ] or [ 3 ] to select borderless printing. • Select: – <OFF> to print the photographs with borders.– <ON> to print the photographs without borders. 11 Press [S...
Page 43 - Setting date printing
4-14 Photo printing from a memory card Chapter 4 Setting date printing Enabling this setting will print the date, recorded by the digital camera, on the bottom rightof the photograph, or below each thumbnail on an index A . This setting is effective for all printing methods except DPOF printing. Ena...
Page 44 - Copying; Documents you can copy
Chapter 5 Copying 5-1 Copying Chapter 5 Documents you can copy For information on the types of documents you can copy, their requirements, and details onloading them, see Chapter 2. Making copies Follow this procedure to make color or black & white copies. 1 Press [Copy]. 2 Load the document on ...
Page 45 - Improving copied images; Setting color or black & white copying
5-2 Copying Chapter 5 Improving copied images Setting color or black & white copying Refer to Making copies on p. 5-1, and in step 4, set color or black & white copying as follows: For color copying: Press [Color] to turn on its light. For black & white copying: Press [B&W ] to turn ...
Page 46 - Reducing or enlarging a copy; Using preset copy ratios; Using custom copy ratios; Copying an image to fit the page
Chapter 5 Copying 5-3 Reducing or enlarging a copy You can reduce or enlarge copies in three different ways: using preset copy ratios, using customcopy ratios, or automatically reducing or enlarging an image to fit on the paper size selected. NOTE • For legal-size documents, the lowermost section of...
Page 47 - Advanced copy features; Copying two pages on a single page
5-4 Copying Chapter 5 Advanced copy features Copying two pages on a single page This feature allows you to reduce two pages to fit onto one page. NOTE • Before using this feature, print or delete any documents in memory you no longer need. This will maximize the amount of memory available for this f...
Page 48 - Borderless copying
Chapter 5 Copying 5-5 Borderless copying This feature allows you to copy colored images that fill the entire page without borders. NOTE • You can only use the platen glass with this feature.• Use specialty papers with this feature ( p. 3-1). • You can only use this feature when the print media size ...
Page 49 - Repeating an image on a page; AB
5-6 Copying Chapter 5 Repeating an image on a page This feature allows you to copy an image several times onto a single page. You can set themachine to automatically select the number of times it repeats the image ( p. 5-7), or you can specify the number ( below). Preparing your image to repeat it m...
Page 51 - Creating a mirror image
5-8 Copying Chapter 5 Creating a mirror image This feature allows you to make a mirror copy of a document. Use this feature when copyingonto T-shirt transfers so that the image appears the right way when ironed onto fabric. Follow this procedure to make a mirror copy: 1 Press [Copy]. 2 Load the docu...
Page 52 - Shrinking an image to fit the page
Chapter 5 Copying 5-9 Shrinking an image to fit the page If the image to be copied is larger than the output paper, this feature will automaticallyreduce the image to fit the paper size on which it will be copied. Follow this procedure to copy an entire image onto a page: 1 Press [Copy]. 2 Load the ...
Page 53 - Methods of registering information
Chapter 6 Registering information in your machine 6-1 Registering information in your machine Chapter 6 Methods of registering information Your machine has many settings that can be customized to your particular needs. This can bedone by accessing the settings from your machine, or if you have conne...
Page 54 - Registering required sender information; Entering the sender information
6-2 Registering information in your machine Chapter 6 To enter two characters that are under the same key: Press the numeric key, press [ 3 ], then press the same numeric key again. For example, to enter <DD> you would press [3], [ 3 ], [3]. To enter a space: Press [ 3 ]. To delete a character...
Page 56 - Speed dialing; Speed dialing methods
Chapter 7 Speed dialing 7-1 Speed dialing Chapter 7 Speed dialing methods Speed dialing allows you to dial fax/telephone numbers by simply pressing one or a few keys. The following speed dialing methods are available: One-touch speed dialing Register a fax/telephone number for one-touch speed dialin...
Page 57 - Registering one-touch speed dialing
7-2 Speed dialing Chapter 7 Registering one-touch speed dialing Before you can use one-touch speed dialing ( p. 7-8), you need to register the recipients’ numbers. Follow this procedure: 1 Press [Menu]. 2 Use [ 2 ] or [ 3 ] to select <USER DATA>. 3 Press [Set] three times. 4 Use [ 2 ] or [ 3 ]...
Page 58 - Changing or deleting an entry
Chapter 7 Speed dialing 7-3 Changing or deleting an entry Follow the procedure for registering one-touch speed dialing ( p. 7-2), and do the following: To change a registered number: In step 6, use [ 2 ] to delete the registered number, then use the numeric keys to enter the new number. To change a ...
Page 59 - Registering coded speed dialing
7-4 Speed dialing Chapter 7 Registering coded speed dialing Before you can use coded speed dialing ( p. 7-8), you need to register the recipients’ numbers. Follow this procedure: 1 Press [Menu]. 2 Use [ 2 ] or [ 3 ] to select <USER DATA>. 3 Press [Set] twice. 4 Use [ 2 ] or [ 3 ] to select <...
Page 61 - Registering group dialing
7-6 Speed dialing Chapter 7 Registering group dialing Before you can use group dialing ( p. 7-8), you need to register the recipients’ numbers. Follow this procedure: NOTE • You can only group numbers that have already been registered for one-touch or coded speed dialing ( pp. 7-2, 7-4). 1 Press [Me...
Page 63 - Using speed dialing
7-8 Speed dialing Chapter 7 Using speed dialing Using speed dialing is easy. Simply do the following when you want to dial a number orgroup registered for speed dialing: One-touch speed dialing: Coded speed dialing: For a group registered for one-touch speed dialing: Press the one-touch speed dialin...
Page 64 - Printing speed dialing lists
Chapter 7 Speed dialing 7-9 Printing speed dialing lists You can print lists of the recipients registered for speed dialing. You may want to keep theselists near your machine to refer to them when dialing. Follow this procedure to print speed dialing lists: 1 Press [Fax]. 2 Press [Menu]. 3 Use [ 2 ]...
Page 65 - Sending faxes; Documents you can fax; Memory sending
Chapter 8 Sending faxes 8-1 Sending faxes Chapter 8 Documents you can fax For information on the types of documents you can fax, their requirements, and details onloading them, see Chapter 2. Sending methods There are two methods of sending faxes from your machine: Memory sending ( below) Manual sen...
Page 66 - Manual sending
8-2 Sending faxes Chapter 8 Manual sending Use manual sending when you want to talk to the recipient before sending a document, or ifthe recipient does not have a fax machine that can receive automatically. NOTE • With manual sending, you cannot use the platen glass to send documents.• You will need...
Page 67 - Improving faxed images; Setting color or black & white transmission; Adjusting the image quality (fax resolution)
Chapter 8 Sending faxes 8-3 Improving faxed images There are several settings that allow you to improve the quality of faxed documents. Setting color or black & white transmission Follow the procedure for sending a document ( p. 8-1) and set color or black & white sending as follows when req...
Page 68 - Dialing methods
8-4 Sending faxes Chapter 8 Adjusting the exposure (scan contrast) Exposure (scan contrast) is the degree of difference between light and dark. A high contrastsetting will make blacks darker and whites brighter, whereas a low contrast setting will makethe differences between black and white less mar...
Page 69 - Redialing a busy number; Manual redialing; Automatic redialing; Customizing automatic redialing settings
Chapter 8 Sending faxes 8-5 Redialing a busy number There are two methods of redialing: Manual redialing and Automatic redialing . Manual redialing Press [Redial/Pause] to redial the last number entered with the numeric keys. To cancel manual redialing: Press [Stop/Reset]. Automatic redialing When u...
Page 72 - Documents stored in memory; Printing or deleting a document in memory
8-8 Sending faxes Chapter 8 Documents stored in memory NOTE • If there are no documents stored in memory, the machine will revert to standby mode when you select <MEMORY REFERENCE>. Printing a list of documents in memory The machine can print a list of documents stored in memory showing the tr...
Page 73 - Checking a document’s details
Chapter 8 Sending faxes 8-9 9 • If deleting a document, press [ T ]. • If printing a document, press [ T ] to print the first page only, or [#] to print all pages of the document. 10 To continue printing or deleting other documents in memory, repeatthe procedure from step 7.-or-Press [Stop/Reset] to...
Page 74 - Special dialing; Dialing through a switchboard
8-10 Sending faxes Chapter 8 Special dialing Dialing through a switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine isconnected through a PBX or other telephone switching system, you will need to dial theoutside line access number first, and then the numbe...
Page 75 - Receiving faxes; Receiving methods; Setting the receive mode
Chapter 9 Receiving faxes 9-1 Receiving faxes Chapter 9 Receiving methods Before using your machine to receive faxes, you need to set the mode according to how youplan to use your machine. • For receiving both faxes and voice calls: Select <FAX/TEL AUTO SW> ( p. 9-2). • For receiving faxes onl...
Page 76 - Customizing FAX/TEL AUTO SW
9-2 Receiving faxes Chapter 9 Receiving both faxes and voice callsautomatically: FAX/TEL AUTO SW Choose this mode if: • you only have one telephone line for both fax and telephone use.• you want to receive faxes automatically as well as voice calls. You will need to: • set <FAX/TEL AUTO SW> ( ...
Page 77 - Receiving faxes automatically: FAX ONLY MODE
Chapter 9 Receiving faxes 9-3 10 Press [Set] twice. Ex: 11 Use [ 2 ] or [ 3 ] to select the time the machine takes to check whether a call is a fax or voice call. 12 Press [Set] twice. 13 Use [ 2 ] or [ 3 ] to select the length of time the machine rings when the call is a voice call. 14 Press [Set] ...
Page 78 - Receiving faxes manually: MANUAL MODE; Receiving a fax manually
9-4 Receiving faxes Chapter 9 Receiving faxes manually: MANUAL MODE Choose this mode if: • you only have one telephone line for both fax and telephone use.• you receive mainly voice calls and sometimes faxes. You will need to: • set <MANUAL MODE> ( p. 9-1). • connect a telephone to your machin...
Page 79 - Adjusting the answering machine
Chapter 9 Receiving faxes 9-5 Receiving when an answering machine isconnected: ANS.MACHINE MODE Choose this mode if: • you only have one telephone line for both fax and telephone use.• you want to receive faxes automatically and receive voice messages on your answering machine You will need to: • se...
Page 80 - Setting the ring pattern
9-6 Receiving faxes Chapter 9 Setting the ring pattern Your telephone company will assign a distinctive ring pattern to each number when youorder the DRP service. Follow this procedure to set the fax ring pattern that matches thepattern assigned by the telephone company: 1 Make sure you have set <...
Page 81 - Receiving faxes to the MultiPASS Suite; When your computer is off; Canceling receiving
Chapter 9 Receiving faxes 9-7 Receiving faxes to the MultiPASS Suite When your computer is on, you can set the MultiPASS Suite to automatically upload incomingfaxes from the machine to your computer. For details, see the Software Guide . When your computer is off If you have set the MultiPASS Suite ...
Page 82 - Summary of reports and lists
Chapter 10 Reports and lists 10-1 Reports and lists Report or List USER’S DATA LIST ACTIVITY REPORT TX ( Transmission)REPORT RX (Reception)REPORT MULTI TX/RX( Transaction) REPORT DOC. MEMORY LIST MEMORY CLEARREPORT 1-TOUCH SPD DIALLIST CODED SPEED DIALLIST GROUP DIAL LIST Description Lists the curre...
Page 83 - ACTIVITY REPORT; Printing the ACTIVITY REPORT
10-2 Reports and lists Chapter 10 ACTIVITY REPORT Printing the ACTIVITY REPORT The machine is factory-set to print an ACTIVITY REPORT after every 20 transactions. If youwant to print an ACTIVITY REPORT before it is automatically printed, follow this procedure: 1 Press [Fax]. 2 Press [Menu]. 3 Use [ ...
Page 84 - Adjusting the TX REPORT setting
Chapter 10 Reports and lists 10-3 Adjusting the TX REPORT setting Your machine can print a TX (transmission) report after sending a document. You can set it toprint every time it sends a document, or only when an error occurs. Alternatively, you candisable printing of a report. Follow this procedure...
Page 85 - Adjusting the RX REPORT setting
10-4 Reports and lists Chapter 10 Adjusting the RX REPORT setting Your machine can print an RX (reception) report after receiving a document. You can set it toprint every time it receives a document, or only when an error occurs. Alternatively, you candisable printing of a report. Follow this proced...
Page 86 - Printing the USER’S DATA LIST
Chapter 10 Reports and lists 10-5 Printing the USER’S DATA LIST The USER’S DATA LIST allows you to check the current settings of your machine as well as theregistered sender information ( p. 6-2). Follow this procedure to print the USER’S DATA LIST: 1 Press [Fax]. 2 Press [Menu]. 3 Use [ 2 ] or [ 3 ...
Page 87 - Cleaning your machine; Cleaning the exterior; Cleaning the scanning area; Cleaning inside the scanning unit
Chapter 11 Maintenance 11-1 Maintenance Chapter 11 Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn off the power and disconnect the power cord before cleaning the machine.• Print any documents stored in memory before disconne...
Page 88 - Cleaning the ADF area
11-2 Maintenance Chapter 11 2 Press [Open] q and lift up the scanning unit w . CAUTION • Do not touch the round shaft A , transparent film B , film cable C , ink absorber (sponge part) D , or any metal parts. 3 Use a dry cloth to wipe away any straydrops of ink, scraps of paper, and dust,especially ...
Page 89 - Cleaning the roller
Chapter 11 Maintenance 11-3 3 Use a clean, soft, dry, lint-free cloth to wipe up paper dust from the shaded area. 4 When you are finished, close the feedercover until it clicks. 5 Reconnect the power cord and turn onthe power. Cleaning the roller Clean the roller when envelopes do not feed correctly...
Page 90 - Replacing ink tanks; Replacing an ink tank
11-4 Maintenance Chapter 11 Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) asdescribed on p. 10-4:<C INK EMPTY> . . . . . . . Cyan ink tank empty<M INK EMPTY>. . . . . . . Magenta ink tank empty<Y ...
Page 92 - Maintaining the printhead; Flowchart of printhead maintenance
11-6 Maintenance Chapter 11 Maintaining the printhead After you have printed the nozzle check pattern and checked the state of the nozzle, cleanthe printhead and align it. NOTE • Before doing the following, open the scanning unit, press “PUSH” on the ink tanks and check that they are securely insert...
Page 93 - Printing the nozzle check pattern
Chapter 11 Maintenance 11-7 Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide ). Follow this procedure to print the nozzle check pattern from the mach...
Page 94 - Aligning the printhead
11-8 Maintenance Chapter 11 Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Setup Sheet . If you have printed the nozzle check pattern ( p. 11-7) and determined that the printhead needs aligning, align it from the operation panel (see below...
Page 96 - Troubleshooting; Problems installing and removing software; Cannot install the software.
Chapter 12 Troubleshooting 12-1 Troubleshooting Chapter 12 Problems installing and removing software See below if you were unable to install or remove the software. Cannot install the software. 1. Have you followed the instructions in the Setup Sheet to install the software? If you have not followed...
Page 97 - Problems turning on the computer
12-2 Troubleshooting Chapter 12 Cannot use the MultiPASS Suite software after upgrading to Windows XP. If the MultiPASS Suite was installed in Windows 98/2000/Me and you upgraded to Windows XPwithout removing the MultiPASS Suite, the machine may not being recognized.Follow this procedure in Windows ...
Page 98 - Problems printing from your computer; Cannot print to a shared printer.; Printing stops in the middle.
Chapter 12 Troubleshooting 12-3 Problems printing from your computer See below if you have tried unsuccessfully to print from your computer, or if you cannotprint images scanned or faxed to your computer.The mark indicates problems that also occurs when printing copies or received faxes on your mach...
Page 99 - Paper does not feed properly.; Meaningless characters and symbols are printing.; White streaks appear on the printout.; Printout is rubbed or stained.
12-4 Troubleshooting Chapter 12 2. Are you printing large files such as photographs or illustrations? If you are printing large files, it will take time to process the data and printing will appear to havestopped. Wait until data is processed. Paper does not feed properly. 1. Is the paper the correc...
Page 100 - Problems using a memory card; Memory card is not recognized.
Chapter 12 Troubleshooting 12-5 3. Are you printing outside the printable area? Change the margin settings in the application to keep the document within the recommendedprintable area. 4. Is intensity set too high? The paper may curl or rub if intensity is set too high in the printer driver. In the ...
Page 101 - Removable disk does not appear in Windows Explorer.
12-6 Troubleshooting Chapter 12 “?” is printed in the index. Yellow “?”: The photograph data does not comply with the DCF standard, there is no thumbnailphotograph recorded, or the photograph is not in JPEG format.Check the photograph in your digital camera or computer. If you cannot print the photo...
Page 102 - Copying problems; Paper comes out but there is nothing copied on it.; Copy quality is poor.
Chapter 12 Troubleshooting 12-7 Copying problems See below if you are having problems copying.For printing-related problems, see the items marked with in Problems printing from your computer , p. 12-3. Cannot make a copy (the document or paper will not feed into the machine). 1. Is there anything di...
Page 103 - Problems scanning to a computer; Cannot scan a document.; Computer has hung up or frozen.
12-8 Troubleshooting Chapter 12 Problems scanning to a computer See below if you have problems scanning a document to your computer from themachine. Cannot scan a document. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 12-14. 2. Is the Alarm light blinking? If it is blin...
Page 104 - The image you have scanned looks dirty.; White margins appear around the scanned image.; White lines appear on the left side of the image.
Chapter 12 Troubleshooting 12-9 The image you have scanned looks dirty. 1. If the image looks grainy, increase the scan resolution ( Software Guide ). 2. Display the image at 100%. Some applications do not display an image well at small sizes. Try displaying the image at 100%magnification. 3. There ...
Page 105 - Problems receiving faxes; Cannot receive a fax, cannot print a fax.
12-10 Troubleshooting Chapter 12 Problems receiving faxes See below if you are having problems receiving faxes on the machine. Cannot receive a fax, cannot print a fax. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 12-14. 2. Is the Alarm light blinking? If it is blinking...
Page 106 - Cannot receive faxes automatically.; Quality of received fax is poor.; Cannot receive a fax in ECM mode.
Chapter 12 Troubleshooting 12-11 10. Is there a telephone line connected? Check that the telephone line is correctly connected ( Setup Sheet ). Cannot receive faxes automatically. 1. Is <FaxOnly>, <AnsMode>, <FaxTel>, or <DRPD> receive mode displayed on the bottom left of the...
Page 107 - Problems sending faxes; You cannot send a fax in ECM mode.
12-12 Troubleshooting Chapter 12 Problems sending faxes See the items marked with (machine) if you are having problems sending a fax from the machine.See the items marked with (computer) if you are having problems sending a fax from your computer. Cannot send a fax. 1. Is the machine making a noise ...
Page 108 - Repeated errors occur when you send a fax.; Telephone problems; Telephone disconnects during a call.
Chapter 12 Troubleshooting 12-13 2. Is the recipient’s fax machine ECM-compatible? If the recipient’s fax machine is not ECM-compatible, the fax will be sent in standard mode withouterror correction. Repeated errors occur when you send a fax. 1. Reduce the transmission start speed ( <TX START SPE...
Page 109 - If the power disconnects unexpectedly
12-14 Troubleshooting Chapter 12 If nothing displays in the LCD (if there is nopower) When you connect the power cord to the machine and wall outlet, and press [ON/OFF(1 sec.)], the machine powers up and a message is displayed in the LCD. While the Alarm light blinks, the machine is initializing and...
Page 110 - Removing jammed paper; Removing jams in the paper output tray; Removing jams from the machine’s interior
Chapter 12 Troubleshooting 12-15 Removing jammed paper If <CLEAR PAPER JAM> is displayed in the LCD, follow this procedure to clear the paper jam. If a paper jam occurs when receiving a fax, that fax will be stored in memory and printed automatically when you clear the jam and press [Resume]. ...
Page 111 - If there are repeated paper jams; Removing jammed documents
12-16 Troubleshooting Chapter 12 If there are repeated paper jams Paying attention to the following points, reload the paper. 1. Fan out the sheets of paper well so that they do not stick together.2. Align the edges of the paper.3. Adjust the paper guide correctly.4. Make sure the paper stack does n...
Page 112 - Interpreting the messages
Chapter 12 Troubleshooting 12-17 5 Pull out the jammed page fromthe ADF. 6 Lower the paper release lever A and then close the feeder cover. • If [Stop/Reset] is pressed during scanning and the document remains in the ADF, waitfor the machine to return to standby mode,then press [Resume]. Documents l...
Page 113 - LCD messages
12-18 Troubleshooting Chapter 12 AUTO REDIAL BUSY/NO SIGNAL (#018) C INK EMPTY CARD READER BUSY CARD READER ERROR CARD READER OFFLINE CARTRIDGE JAMMED CHANGE PAPERSIZE:FAX Fax Model Fax Model Fax Model Wait for the machine to automaticallyredial the number. If you want tocancel automatic redialing, ...
Page 117 - MultiPASS Status Monitor messages; If you cannot solve the problem
12-22 Troubleshooting Chapter 12 MultiPASS Status Monitor messages Display the MultiPASS Status Monitor on your computer to see the status of the machine. On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to[MultiPASS Suite], then click [MultiPASS Status Monitor]. I...
Page 118 - Machine settings; Printing a list to check the current settings
Chapter 13 Machine settings 13-1 Machine settings Chapter 13 Printing a list to check the current settings Before changing any settings, you can print the USER’S DATA LIST to check the currentsettings of your machine. For details, see p. 10-5. Accessing the machine settings Follow this procedure to ...
Page 119 - Settings
13-2 Machine settings Chapter 13 Settings NOTE • Default settings are shown in bold type. Name 1. 2 on 1 2. BORDERLESS COPY 3. IMAGE REPEAT AUTO MANUAL VERTICAL HORIZONTAL 4. MIRROR IMAGE 5. ENTIRE IMAGE Setting — — — — 1/ 2 /3/4 1/ 2 /3/4 — — Details p. 5-4 p. 5-5 p. 5-6 p. 5-8 p. 5-9 Description C...
Page 123 - Menu: MEMORY REFERENCE
13-6 Machine settings Chapter 13 Name FAX/TEL AUTO SW FAX ONLY MODE DRPD MANUAL MODE ANS.MACHINE MODE Setting — — — — — Details p. 9-1 p. 9-1 p. 9-1 p. 9-1 p. 9-1 Description Selects <FAX/TEL AUTO SW> receive mode. Selects <FAX ONLY MODE> receive mode. Selects <DRPD> receive mode. ...
Page 124 - Menu: PHOTO PRINT MODE
Chapter 13 Machine settings 13-7 Name 1. PHOTO PRINT MODE INDEX SELECT PAPER SIZE SELECT PAPER TYPE ALL FRAMES SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT SINGLE FRAME FILE NO: NUMBER OF PRINTS SELECT PAPER SIZE SELECT PAPER TYPE BORDERLESS PRINT FRAME RANGE FIRST FILE: LAST FILE: SELECT PA...
Page 126 - Appendix; General specifications
Appendix Specifications A-1 Appendix Specifications General specifications Power source 120 V/60 Hz Power consumption • Maximum: Approx. 35.0 W Approx. 39.9 W • Standby: Approx. 6.1 W Approx. 7.5 W Weight 23.6 lb./10.7 kg (Components attached) 28 lb./12.7 kg Dimensions Environmental conditions • Tem...
Page 128 - Ink specifications; Photo print specifications
Appendix Specifications A-3 Scanned area NOTE • For entire image copying, the entire area of the document is scanned. Ink specifications Ink tank colors/capacity • Black (BCI-3eBK): approx. 695*, approx. 1200**• Cyan (BCI-3eC): approx. 600**• Magenta (BCI-3eM): approx. 480**• Yellow (BCI-3eY ): appr...
Page 130 - Telephone specifications
Appendix Specifications A-5 Fax resolution • <B&W STANDARD>: 203 pels/in. × 98 lines/in. (8 pels/mm × 3.85 lines/mm) • <B&W FINE>, <B&W PHOTO>: 203 pels/in. × 196 lines/in. (8 pels/mm × 7.70 lines/mm) • <COLOR STANDARD>, <COLOR FINE>: 200 × 200 dpi Dialing •...
Page 131 - Index
Index I-1 2 (-) key 1-3 3 (+) key 1-3 1-TOUCH SPD DIAL LIST 7-9, 10-12 on 1 copying 5-4ACTIVITY REPORT 10-1, 10-2ADF 1-2 cleaning 11-2, 11-3loading documents in 2-2requirements for loading in 2-1 Alarm light 1-3Aligning printhead 11-8, 11-9All frames printing 4-5, 4-6ANS.MACHINE MODE receive mode 9-...