Page 2 - Contents; Important Safety Instructions
Contents Important Safety Instructions ........................................................................................................... 2 Installation .............................................................................................................................................
Page 3 - II
Collating Copies by Page ..................................................................................................................................... 75 Changing Default Settings ...................................................................................................................
Page 4 - III
Network ............................................................................................................................................................ 158 Connecting to a Network ..............................................................................................................
Page 5 - IV
Generating Key Pairs ................................................................................................................................... 251 Using CA-issued Key Pairs and Digital Certificates ........................................................................................... ...
Page 6 - Appendix
Relocating the Machine ......................................................................................................................................... 381 Viewing the Counter Value ................................................................................................................
Page 9 - Other warnings
Installation 19Y4-001 To use this machine safely and comfortably, carefully read the following precautions and install the machine in an appropriate location. Do not install in a location that may result in a fire or electrical shock ● A location where the ventilation slots are blocked(too close to ...
Page 10 - Avoid poorly ventilated locations; Do not install in a location where condensation occurs
Do not install in the following locations that may result in damage ● A location subject to dramatic changes in temperature orhumidity ● A location near equipment that generates magnetic orelectromagnetic waves ● A laboratory or location where chemical reactions occur ● A location exposed to corrosi...
Page 11 - Power Supply; When connecting power; Other precautions
Power Supply 19Y4-002 This machine is compatible with voltages of 110 to 127 V, and electrical frequency of 50/60 Hz. ● Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fireor electrical shock. ● Do not use power cords other than the one provide...
Page 12 - Handling; If you are using a cardiac pacemaker
Handling 19Y4-003 ● Immediately unplug the power plug from the AC power outletand contact an authorized Canon dealer if the machine makesan unusual noise, emits an unusual smell, or emits smoke orexcessive heat. Continued use may result in a fire or electricalshock. ● Do not disassemble or modify th...
Page 13 - If the operating noise concerns you
● When copying with a thick book placed on the platen glass, do not press the platen glass cover forcefully.Doing so may damage the platen glass and result in injury. ● Be careful not to drop a heavy object, such as a dictionary, on the platen glass. Doing so may damage theplaten glass and result in...
Page 14 - Maintenance and Inspections
Maintenance and Inspections 19Y4-004 Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting(P. 331) . If the problem cannot be resolved or you feel the mach...
Page 15 - Consumables
Consumables 19Y4-005 ● Do not dispose of used toner cartridges in open flames. Also, do not store toner cartridges or paper in alocation exposed to open flames. This may cause the toner to ignite, and result in burns or fire. ● If you accidentally spill or scatter toner, carefully gather the toner p...
Page 17 - Availability period of repairing parts and toner cartridges; Toner cartridge packing materials
Availability period of repairing parts and toner cartridges The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after production of this machine model has been discontinued. Toner cartridge packing materials ● Save the protective bag for the toner ...
Page 18 - Basic Operations
Basic Operations Basic Operations ............................................................................................................................................... 13 Parts and Their Functions ................................................................................................
Page 19 - Parts and Their Functions
Basic Operations 19Y4-006 This chapter describes basic operations, such as how to use the operation panel or how to load the paper and documents, that are frequently performed to use the functions of the machine. ◼ Parts and Their Functions This section describes the exterior and interior parts of t...
Page 22 - Front Side
Front Side 19Y4-008 Platen glass cover Open to place documents on the platen glass. Placing Documents(P. 34) Operation panel The operation panel consists of keys such as the numeric keys and [Start] key, a display, and status indicators. You can perform all the operations and specify settings from t...
Page 24 - Back Side; Rating label
Back Side 19Y4-009 Rating label The label shows the serial number, which is needed when making inquiries about the machine. When a Problem Cannot Be Solved(P. 365) Rear cover Open the rear cover when clearing paper jams. Clearing Jams(P. 333) USB port Connect a USB cable when connecting the machine ...
Page 25 - Interior; Operation panel; LINKS
Interior 19Y4-00A Operation panel Lift this panel to replace the toner cartridges or clear paper jams. How to Replace Toner Cartridges(P. 378) Clearing Jams(P. 333) Toner cover Open this cover to replace the toner cartridges or clear paper jams. How to Replace Toner Cartridges(P. 378) Clearing Jams(...
Page 26 - Manual Feed Slot; Manual feed cover; Paper guides
Manual Feed Slot 19Y4-00C Manual feed cover Open this slot to load paper in the manual feed slot. Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Manual Feed Slot(P. 41) Basic Operations 2...
Page 27 - Paper Drawer; Dust cover
Paper Drawer 19Y4-00E Dust cover Open this cover to load paper in the paper drawer. Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Paper Drawer(P. 38) Basic Operations 21
Page 28 - Operation Panel
Operation Panel 19Y4-00F [Menu] key Press to start specifying many of the settings for the machine, such as <Timer Settings> or <Preferences>. Setting Menu List(P. 277) [COPY/SCAN] key Press to switch the mode to copy or scan. [ID Card Copy] key Press to enter a mode for copying the fron...
Page 29 - Display
Display Displays the operation and status screens for copying and other functions, as well as the status of the machine and error information. Also, view the screen when specifying the settings of the machine. Display(P. 26) Using the Operation Panel(P. 29) [Reset] key Press to cancel the settings a...
Page 32 - Main Screen; Selecting Paper Tray
Display 19Y4-00H The display shows the screens for copying, scanning, and other functions, as well as the screens for specifying settings for these functions. You can also check information such as error messages and communication status on the display. Main Screen When you press (COPY/SCAN) the mai...
Page 34 - Status of copy/print jobs; When a Message Is Displayed
Status of copy/print jobs Displays the current status of the selected item. The <Copy Job Status> screen is shown below as an example. <Network Information> Displays the network settings such as the IP address of the machine and status such as the condition of wireless LAN communications...
Page 35 - Using the Operation Panel; Using
Using the Operation Panel 19Y4-00J Use the keys shown below to specify settings and adjust values. Using / Scrolling the screen The scroll bar is displayed on the right side of the screen when not all of the information fits on one screen. If the scroll bar is displayed, use / to scroll up or down. ...
Page 37 - Entering Text; Switching the Type of Text
Entering Text 19Y4-00K Use the numeric keys to enter text and values. Switching the Type of Text Press to switch the type of text that is entered. The currently selected type of text is indicated by the "A", "a", or "12" of <Entry Mode>. You can also select <Entry Mo...
Page 40 - Placing Documents; Use documents that are completely dry
Placing Documents 19Y4-00L Place documents on the platen glass. For information about the types of documents that can be placed on the platen glass, and information about the scannable area of a document, see Document Type(P. 405) or Scan Area(P. 406) . Use documents that are completely dry When pla...
Page 41 - Gently close the platen glass cover.
To scan transparent documents (for example, tracing paper or transparencies), cover them with plain white paper. 3 Gently close the platen glass cover. ● The machine is ready to scan the document. ● When scanning is complete, remove the document from the platen glass. Basic Operations 35
Page 42 - Loading Paper; Paper Type and Setting for the Machine
Loading Paper 19Y4-00R You can load the paper into the paper drawer or manual feed slot. Load the paper you usually use into the paper drawer. The paper drawer is convenient when using large amounts of paper. Use the manual feed slot when you temporarily use size or type of paper that is not loaded ...
Page 44 - Loading Paper in the Paper Drawer; Make sure to load paper in portrait orientation
Loading Paper in the Paper Drawer 19Y4-00S Load the paper that you usually use in the paper drawer. When you want to print on paper that is not loaded in the paper drawer, load the paper in the manual feed slot. Loading Paper in the Manual Feed Slot(P. 41) Make sure to load paper in portrait orienta...
Page 45 - Insert the paper into the paper drawer until the paper stops.; Align the paper guides against the edges of the paper.
● EXEC: Executive 3 Insert the paper into the paper drawer until the paper stops. ● Load the paper in portrait orientation (with the short edge toward the machine), with the print side face up.Paper cannot be loaded in landscape orientation. ● Fan the paper stack well, and tap it on a flat surface t...
Page 46 - Lower the dust cover.; Pull out the paper stopper to open.; Printing on the Back Side of Printed Paper (Manual 2-Sided Printing)
5 Lower the dust cover. When Legal size paper is loaded The paper guides at the rear edge of the paper will be extended. Open the dust cover extension, then lower the dust cover. 6 Pull out the paper stopper to open. » Continue to Specifying Paper Size and Type(P. 47) When changing the paper size or...
Page 47 - Loading Paper in the Manual Feed Slot; Insert the paper into the manual feed slot until the paper stops.
Loading Paper in the Manual Feed Slot 19Y4-00U When you want to print on paper that is not loaded in the paper drawer, load the paper in the manual feed slot. Load the paper that you usually use in the paper drawer. Loading Paper in the Paper Drawer(P. 38) Make sure to load paper in portrait orienta...
Page 49 - Loading Envelopes; Before Loading Envelopes; Close the flap of each envelope.
Loading Envelopes 19Y4-00W Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes(P. 43) Loaded Orientation(P. 44) This section describes how to load envelopes in the orientation you want...
Page 50 - Align the edges of the envelope on a flat surface.; Loaded Orientation
4 Align the edges of the envelope on a flat surface. Loaded Orientation Load the envelopes in portrait orientation, short edge first, with the non-glued side (front side) face up. Load envelopes in the same orientation for both the paper drawer and manual feed slot. Load the envelopes so that their ...
Page 51 - Loading Preprinted Paper; Making 1-Sided Printouts on Paper with Logos; Printing on Paper with Logos in Portrait Orientation
Loading Preprinted Paper 19Y4-00X When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading. Load the paper properly so that printing is performed on the correct side of the paper with a logo. Making 1-Sided Printouts on Paper with Logos(P. 4...
Page 52 - Making 2-Sided Printouts on Paper with Logos
Making 2-Sided Printouts on Paper with Logos Load the paper with the front logo side (the side to print the first page of the document) face down. Printing on Paper with Logos in Portrait Orientation Printing on Paper with Logos in Landscape Orientation The <Switch Paper Feed Method> setting W...
Page 53 - Specifying Paper Size and Type; Select the loaded paper type, and press
Specifying Paper Size and Type 19Y4-00Y You must specify the paper size and type settings to match the paper that is loaded. Make sure to change the paper settings when you load the paper that is different from the previously loaded paper. If the setting does not match the size and type of loaded pa...
Page 55 - Registering a Custom Paper Size
Registering a Custom Paper Size 19Y4-010 You can register one frequently used custom paper size each for the paper drawer and manual feed slot. 1 Press (Paper Setting). 2 Use / to select <MP Tray> or <Drawer 1>, and press . 3 Select <Custom>, and press . 4 Specify the paper size. 1...
Page 56 - Select the paper type, and press
3 Select <Apply>, and press . 5 Select the paper type, and press . LINKS Loading Paper in the Paper Drawer(P. 38) Loading Paper in the Manual Feed Slot(P. 41) Basic Operations 50
Page 57 - Entering Quiet Mode; When in quiet mode
Entering Quiet Mode 19Y4-011 The quiet mode function reduces the operation sound of the machine. For example, when using the machine at night, press on the operation panel. With only this operation, you can easily minimize operation sound. You can also specify a time for the machine to automatically...
Page 58 - Exiting Quiet Mode
<Start Time> Specify a time for entering quiet mode. To set, select <On> then specify the time. <End Time> Specify a time for exiting quiet mode. To set, select <On> then specify the time. Exiting Quiet Mode Press to exit quiet mode. Basic Operations 52
Page 59 - Entering Sleep Mode; When in sleep mode
Entering Sleep Mode 19Y4-012 The sleep mode function reduces the amount of power consumed by the machine by disabling power flow to the operation panel. If no operations will be performed on the machine for a while, such as during a lunch break, you can save power simply by pressing on the operation...
Page 60 - Exiting Sleep Mode
Exiting Sleep Mode Press . You can also press any key other than to exit sleep mode. Basic Operations 54
Page 61 - Copying
Copying Copying .................................................................................................................................................................. 56 Basic Copy Operations ...................................................................................................
Page 62 - Using Basic Operations
Copying 19Y4-013 This chapter describes basic copy operations and various other useful copy functions, such as copying several pages onto a single sheet. ◼ Using Basic Operations Basic Copy Operations(P. 58) Canceling Copies(P. 60) ◼ Using Copy Settings to Suit Your Needs Enlarging or Reducing(P. 63...
Page 63 - Simplifying Your Frequent Copy Operations
Copying Multiple Documents onto One Sheet (2 on 1/4 on 1)(P. 70) Using the [Paper Save Copy] Key (P. 72) Copying Both Sides of an ID Card onto One Page(P. 74) ◼ Simplifying Your Frequent Copy Operations Changing Default Settings(P. 76) Copying 57
Page 65 - When changing the settings in step 4
When changing the settings in step 4 Depending on the copy settings you made, a screen for selecting the document size is displayed after you press [ ]. Follow the procedure below. 1 Select the document size, and press . 2 Place the next document on the platen glass, and press . ● Repeat this step u...
Page 66 - Canceling Copies; Canceling in the Screen That is Displayed While Copying
Canceling Copies 19Y4-015 If you want to cancel copying immediately after pressing , select <Cancel> and press , or press on the operation panel. You can also cancel copying after checking the copy status. ◼ Canceling in the Screen That is Displayed While Copying <Cancel> <Yes> ◼ P...
Page 67 - Copy details
<Cancel> Cancels copying. Copy details The number of copies, settings, and other details are displayed. If you only want to check the details without canceling copying, press to return to the copy main screen. LINKS Basic Copy Operations(P. 58) Copying 61
Page 68 - Various Copy Settings
Various Copy Settings 19Y4-016 A variety of settings are available to suit your needs, such as when you want to save paper or make your documents easier to read. Enlarging or Reducing(P. 63) Selecting Document Type(P. 64) Adjusting Density(P. 65) Adjusting Sharpness(P. 66) 2-Sided Copying (P. 68) Co...
Page 69 - Enlarging or Reducing; Preset copy ratio
Enlarging or Reducing 19Y4-017 You can enlarge or reduce copies by using a preset copy ratio such as <STMT->LTR>, or by setting a custom copy ratio in increments of 1%. (COPY/SCAN) <Copy Ratio> Select the copy ratio <Custom Ratio> Use / or the numeric keys to enter the copy rati...
Page 70 - Selecting Document Type
Selecting Document Type 19Y4-018 You can select the optical image quality for the copy depending on the document type, such as text-only documents, documents with charts and graphs, or magazinephotos. (COPY/SCAN) <Original Type> Select the document type <Text> Suitable when copying docum...
Page 71 - Adjusting Density
Adjusting Density 19Y4-019 You can adjust the density of the copy if the text or images in a document are too light or dark. You can also automatically set an optimal density for a document. (COPY/SCAN) <Density> Adjust the density <Auto Density> An optimal density for the document is au...
Page 72 - Adjusting Sharpness
Adjusting Sharpness 19Y4-01A You can adjust sharpness of the copied image. Increase the sharpness to sharpen blurred text and lines, or decrease the sharpness to improve the appearance ofmagazine photos. (COPY/SCAN) <Sharpness> Adjust the sharpness <->: Press Decreases the sharpness, res...
Page 74 - Types of 2-sided copying
2-Sided Copying 19Y4-01C You can copy two pages of a document on both sides of the paper. ● <2-Sided> may not be available with some sizes and types of paper. Paper(P. 407) ● <2-Sided> is not available when using <Paper Save Copy> or <ID Card Copy>. Using enables you to combi...
Page 78 - Paper save copy settings
Using the [Paper Save Copy] Key 19Y4-01F You can use <2 on 1>/<4 on 1> to copy multiple documents onto a single sheet, and <2-Sided> to copy the document onto both sides of a page. Using , which combines these functions, makes it easier to save paper than when using thefunctions se...
Page 80 - Copying Both Sides of an ID Card onto One Page; How to place the card
Copying Both Sides of an ID Card onto One Page 19Y4-01H You can use <ID Card Copy> to copy the front and back sides of a card onto the same side of a page. This function is useful when copying a driver's license or ID card. ● All regular paper sizes can be used except Letter (Government), Lega...
Page 81 - Collating Copies by Page
Collating Copies by Page 19Y4-01J When preparing multiple copies of multi-page documents, set <Collate> to <On> to collate copies in sequential page order. This function is useful when preparing handoutsfor meetings or presentations. (COPY/SCAN) <Collate> <On> <Off> The...
Page 82 - Changing Default Settings; Settings
Changing Default Settings 19Y4-01K The default settings are the settings that are displayed whenever you turn ON the machine, or when you press . If you change these default settings to match the operations that you perform frequently, you can eliminate the need to configure the same settings every ...
Page 83 - Using the Machine as a Printer
Using the Machine as a Printer Using the Machine as a Printer ................................................................................................................ 78 Printing from a Computer ....................................................................................................
Page 84 - Printing from Mobile Devices
Using the Machine as a Printer 19Y4-01L There are many ways to use the machine as a printer. You can print documents on your computer by using the printer driver, or print from mobile devices. Make full use of the print functions to suit your needs. ◼ Printing from a Computer You can print a documen...
Page 85 - About the Printer Driver Help
Printing from a Computer 19Y4-01R You can print a document made with an application on your computer by using the printer driver. There are useful settings on the printer driver such as enlarging/reducing and 2-sided printing, that enable you to print your documents in various ways. Before you can u...
Page 86 - Printing a Document; Paper settings on the machine
Printing a Document 19Y4-01S This section describes how to print a document on your computer by using the printer driver. Paper settings on the machine ● Normally, it is necessary to specify the paper size and type for the paper loaded in each paper source beforeproceeding to printing. Specifying Pa...
Page 87 - Clickable UI
[Output Size] Select the size of paper on which the document will be actually printed. If the selected size differs from the one specified in [Page Size], the document is printed enlarged/reduced automatically according to the selected size. Enlarging or Reducing(P. 90) Clickable UI ● You can easily...
Page 90 - Canceling Prints; From a Computer; Canceling from the Remote UI
Canceling Prints 19Y4-01U You can cancel printing from your computer or on the operation panel of the machine. From a Computer(P. 84) From the Operation Panel(P. 85) From a Computer You can cancel printing from the printer icon displayed on the system tray on the desktop. 1 Double-click the printer ...
Page 91 - Canceling from an application; From the Operation Panel; If the Screen Displays a List of Documents When; Check the Print Job Status before Canceling
Canceling from an application ● On some applications, a screen like shown below appears. You can cancel printing by clicking [Cancel]. From the Operation Panel Cancel printing using or . ◼ Press to Cancel <Yes> If the Screen Displays a List of Documents When is Pressed Select cancel job <Ye...
Page 93 - Checking the Printing Status; Useful in the Following Cases
Checking the Printing Status 19Y4-01W You can check the current print statuses. Useful in the Following Cases ● When your documents are not printed for a long time, you may want to see the waiting list of thedocuments waiting to be printed. ● When you cannot find your printouts that you thought had ...
Page 94 - Various Print Settings
Various Print Settings 19Y4-01X There are a variety of settings to suit your needs, such as Enlarged/Reduced and 2-sided Printing. Enlarging or Reducing(P. 90) Switching 1-Sided and 2-Sided Printing (P. 92) Collating Printouts by Page(P. 94) Printing Multiple Pages onto One Sheet(P. 96) Printing Pos...
Page 96 - Specifying Print Ratio in Increments of 1%
Enlarging or Reducing 19Y4-01Y You can make enlarged or reduced printouts by using a preset print ratio, such as Statement to Letter, or a custom print ratio that you set in increments of 1%. Setting Print Ratio by Specifying the Original Document and Paper Size (Preset Ratio) The print ratio is aut...
Page 100 - Collating Printouts by Page
Collating Printouts by Page 19Y4-021 When printing copies of multi-page documents, select [Collate] to print complete sets in sequential page order. This function is useful when preparing handouts for meetings orpresentations. [Basic Settings] tab Select [Collate] or [Group] in [Collate/Group] [OK] ...
Page 102 - Printing Multiple Pages onto One Sheet
Printing Multiple Pages onto One Sheet 19Y4-022 You can print multiple pages onto a single sheet. For example, you can print four or nine pages onto a single sheet by using [4 on 1] or [9 on 1]. Use this function if youwant to save paper or to view your document in thumbnails. ● To save more paper, ...
Page 104 - Printing Posters
Printing Posters 19Y4-023 You can print one page of a document onto multiple pages. For example, if you make a one-page Letter-size document nine times larger, you will have a poster 3x3 Lettersize sheets large after you print the document and paste it together. [Basic Settings] tab In [Page Layout]...
Page 106 - Printing Booklet
Printing Booklet 19Y4-024 You can print two pages of a document on both sides of paper and then fold your printed pages in half to make a booklet. The printer driver controls the print order insuch a way that the page numbers are correctly arranged. ● Booklet printing may not be available with some ...
Page 108 - Printing Borders; Preview
Printing Borders 19Y4-025 You can add borders, such as broken lines or double lines, in the margins of printouts. [Page Setup] tab Click [Page Options] Select the border type in [Edging] [OK] [OK] [Edging] Select the border type. Preview Displays a preview with the selected border. LINKS Printing a ...
Page 109 - Printing Dates and Page Numbers; Changing the Print Format of Dates and Page Numbers
Printing Dates and Page Numbers 19Y4-026 You can print the information such as dates or page numbers, and you can specify where to print this information on the document (upper-left, lower-right, etc.). [Page Setup] tab Click [Page Options] Select the print position of the print date, user name orpa...
Page 111 - Printing Watermarks
Printing Watermarks 19Y4-027 You can print watermarks such as "COPY" or "CONFIDENTIAL" over the document. You can create new watermarks or use pre-registered watermarks. [Page Setup] tab Select the [Watermark] check box Select a watermark from the drop-down list [OK] [Watermark] Sele...
Page 115 - Saving Toner
Saving Toner 19Y4-029 You can set the printer driver to print documents using less toner. ● When the toner save setting is enabled, fine lines and portions with lighter print density may becomeblurred. [Quality] tab Select the document type in [Objective] Click [Advanced Settings] Select [TonerSave]...
Page 117 - Combining and Printing Multiple Documents; Open a document in an application and display the print dialog box.
Combining and Printing Multiple Documents 19Y4-02A By using Canon PageComposer, you can combine multiple documents into one print job and print the job with specified print settings. This function, for example, enablesyou to combine documents made with different applications and print all of thepage...
Page 118 - Repeat steps 1 to 4 for the documents you want to combine.
➠ The Canon PageComposer starts. Printing does not start in this step. 5 Repeat steps 1 to 4 for the documents you want to combine. ➠ The documents are added to the Canon PageComposer. 6 From the [Document Name] list, select the documents to combine, and click . ● To select multiple documents, click...
Page 121 - Configuring Print Settings to Your Needs
Configuring Print Settings to Your Needs 19Y4-02C You can register combinations of settings as "Profiles" to suit your different printing needs. Also, you can register the settings that you frequently use as the default setting. Once the default setting is set, the registered settings are au...
Page 122 - Registering a Profile; Editing a profile
Registering Combinations of Frequently Used PrintSettings 19Y4-02E Specifying combinations of settings such as "1-sided landscape orientation on Letter size paper" every time you print may be time consuming. If you register these frequently used combinations of print settings as "profile...
Page 123 - Selecting a Profile; Changing the settings of the selected profile
Selecting a Profile Select the profile that suits your needs, and click [OK]. Changing the settings of the selected profile ● You can change the settings of a selected profile. In addition, the changed settings can be registered asanother profile. LINKS Printing a Document(P. 80) Changing Default Se...
Page 126 - Using the Machine as a Scanner
Using the Machine as a Scanner Using the Machine as a Scanner ........................................................................................................... 121 Preparing to Use the Machine as a Scanner .......................................................................................
Page 127 - Scanning from the Machine; Scanning from Mobile Devices
Using the Machine as a Scanner 19Y4-02H You can scan original documents by using the operation panel of the machine or an application on a computer. Whichever way you use, the scanned documents are converted into electronic file formats such as PDFs. Use the scan function to convert large-volume pap...
Page 128 - Click
Preparing to Use the Machine as a Scanner 19Y4-02J Make sure that the machine and your computer are connected and all software is installed. For how to check, see "MF Driver Installation Guide." To connect via a wireless or wired LAN, you must register this machine in MF Network Scanner Sele...
Page 133 - Select the destination computer, and press; Select the scan type, and press
5 Select the type of connection that is used between the machine and computer, andpress . <Off> Select this setting to erase registered settings. <USB Connection> Select this setting if the machine and computer are connected via USB. <Network Connection> Select this setting if the ...
Page 134 - Checking the Registered Settings; Name of destination computer; Scan type
● The settings in the table above are all factory default settings. You can change settings from MF ScanUtility. For more information, click [Instructions] on MF Scan Utility. ● If you are a Mac OS user, see the User's Guide for ScanGear MF. ◼ Checking the Registered Settings <Scan Settings> &...
Page 135 - About the save destination folder
You cannot scan while the ScanGear MF is displayed. Close the screen before scanning. 3 If there are additional pages of documents to be scanned, place the next documenton the platen glass, and press . ● Repeat this step until you finish scanning all of the pages. ● When there is only one page to be...
Page 136 - Scanning from a Computer; Scanning Using MF Scan Utility
Scanning from a Computer 19Y4-02R There are two ways to scan from a computer: using MF Scan Utility and using an application such as an image- processing or word-processing application. Scanning Using MF Scan Utility MF Scan Utility is an application included with the machine that enables you to sca...
Page 137 - From the application, select the start scan command.; Configure the scan settings as necessary.
Scanning Using an Application 19Y4-02S You can scan documents from applications such as image-processing or word- processing software. The scanned image is directly loaded in the application, allowingyou to edit or process the image immediately. The following procedure variesdepending on the applica...
Page 139 - Configuring Scan Settings in ScanGear MF; Starting from MF Scan Utility; Starting from an Application
Configuring Scan Settings in ScanGear MF 19Y4-02U ScanGear MF is a scanner driver included with the machine. You can use ScanGear MF to configure advanced scan settings when you scan. The way ofstarting ScanGear MF differs depending of the way of scanning from the computer. Starting from MF Scan Uti...
Page 140 - Can Be Used Conveniently with a Mobile Device
Can Be Used Conveniently with aMobile Device Can Be Used Conveniently with a Mobile Device ........................................................................ 135 Connecting to a Mobile Device .........................................................................................................
Page 142 - Connecting via a Wireless LAN Router
Connecting to a Mobile Device 19Y4-02X When connecting the machine to a mobile device, you can select whether to connect via a wireless LAN router or Direct Connection. Select the connection method that best suits your environment and devices. ◼ Connecting via a Wireless LAN Router Like when connect...
Page 143 - Make Direct Connection (Access Point Mode); Using the Machine in Direct Connection (in Access Point Mode); If connected to the network by wireless LAN
Make Direct Connection (Access Point Mode) 19Y4-02Y Even in an environment without wireless LAN router, you can connect your mobile device and the machine without going through difficult settings when you use "Access Point Mode," which allows you to wirelessly and directly connect your mobil...
Page 147 - Using AirPrint; Configuring AirPrint Settings
Using AirPrint 19Y4-031 You can print or scan without using drivers by sending print data from Apple devices. AirPrint settings Configuring AirPrint Settings(P. 141) Displaying the Screen for AirPrint(P. 144) Functions of the AirPrint Printing with AirPrint(P. 146) Scanning with AirPrint(P. 149) Tro...
Page 149 - Changing the Setting of Functions Available with AirPrint; Changing Print Settings; Changing Scan Settings
If you select the [Use AirPrint] check box The following items are also set to <On> automatically. ● <mDNS Settings> for IPv4 and IPv6 Configuring DNS(P. 205) ● <Use HTTP> Disabling HTTP Communication(P. 238) ● [Use IPP Printing] under [IPP Print Settings] Changing the Setting of F...
Page 150 - Displaying the Screen for AirPrint; Log on to the Remote UI.
Turning the function On/Off You can turn on/off the scan function available with AirPrint. The factory default setting is <On>. <Network Settings> <TCP/IP Settings> <Network Link Scan Settings> <Use Network Link Scan> Select <Off> or <On> Changing the TLS se...
Page 151 - Trademarks
Trademarks Apple, Bonjour, iPad, iPhone, iPod touch, Mac, Mac OS, OS X, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc. Can Be Used Conveniently with a Mobile Device 145
Page 152 - Printing with AirPrint; System Requirements; Network Environment; Printing from iPad, iPhone, or iPod touch
Printing with AirPrint 19Y4-032 You do not necessarily need to use a computer for printing e-mails, photos, Web pages, and other documents. AirPrint enables you to print directly from Apple devices such as iPad, iPhone, and iPod touch. Printing from iPad, iPhone, or iPod touch(P. 146) Printing from ...
Page 153 - Printing from Mac
2 From the application on your Apple device, tap to display the menu options. 3 From the drop-down list, tap [Print]. 4 Select this machine from [Printer] in [Printer Options]. ● The printers connected to the network are displayed. Select this machine in this step. ● [Printer Options] is not display...
Page 154 - Specify the print settings as necessary.
5 Specify the print settings as necessary. ● The available settings and paper sizes differ depending on the application you are using. ● You can specify the halftones setting for image files using the operation panel. Mobile Print Halftones(P. 307) 6 Click [Print]. ➠ Printing starts. Can Be Used Con...
Page 155 - Scanning with AirPrint; Scanning from the Mac
Scanning with AirPrint 19Y4-033 You can use AirPrint to transfer the data scanned by the machine directly to a Mac. System Requirements To scan with AirPrint, you need a Mac with OS X 10.9 or later installed. Network Environment You need one of the following environments. ● The Mac and the machine a...
Page 157 - If AirPrint Cannot Be Used
If AirPrint Cannot Be Used 19Y4-034 If AirPrint cannot be used, try taking the following solutions. ● Make sure that the machine is turned ON. If the machine is turned ON, first turn it OFF, then wait for at least 10seconds and then turn it back ON to check if the problem is solved. ● Make sure that...
Page 158 - Using Google Cloud Print; Checking the Machine Settings; Changing Google Cloud Print Settings
Using Google Cloud Print 19Y4-035 Google Cloud Print is a service that enables a user who has a Google account to print from applications compatible with Google Cloud Print via a smartphone, tablet, or computer connected to the Internet. Unlike conventional printing from a computer, Google Cloud Pri...
Page 159 - Registering the Machine with Google Cloud Print
● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and press . Setting the System Manager PIN(P. 222) 3 Select <Google Cloud Print Settings> <Enable Google Cloud Print>, and press . 4 Select <On> or <Off>, and press . Registering the Machine wi...
Page 160 - Click the link of the URL displayed for [URL for Registration].
4 Click [Register] in [Registration Status]. If [Register] is unavailable ● You need to enable Google Cloud Print. Click [Edit], select the [Use Google Cloud Print] check box, andthen click [OK]. To reregister the machine ● To reregister the machine if the owner of the machine has changed or for oth...
Page 162 - Managing the Machine Remotely; Starting Remote UI with a Mobile Device; Start the Web browser on your mobile device.
Managing the Machine Remotely 19Y4-036 You can use the Remote UI from a Web browser installed on your mobile device. This allows you to check the machine's status and specify machine's settings from your mobile device. Note that the Remote UI screen may not be displayed properly for some devices and...
Page 163 - Network
Network Network .............................................................................................................................................................. 158 Connecting to a Network ....................................................................................................
Page 164 - Connecting to a Computer/Viewing the Machine's Network Settings; Customizing the Machine for More Convenient Network Experience; Direct Connection to a mobile device
Network 19Y4-037 The machine has been designed for flexibility of use across a variety of environments, and it includes advanced technologies in addition to basic network features. Do not worry if you are not a network expert, because the machine has also been designed for convenience and ease of us...
Page 165 - Before You Start
Connecting to a Network 19Y4-038 When connecting the machine to a wired or wireless local area network (LAN), you need to set an IP address unique to the selected network. Select "wired" or "wireless" depending on your communication environment and networking devices. For steps to co...
Page 167 - Selecting Wired LAN or Wireless LAN
Selecting Wired LAN or Wireless LAN 19Y4-039 After you decide on wired or wireless LAN to connect the machine to the computer, select wired LAN or wireless LAN using the operation panel. For how to connect to and specify settings for a wireless LAN/wired LAN, see "Getting Started" ( Manuals ...
Page 168 - Connecting to a Wired LAN; Wait approximately 2 minutes.
Connecting to a Wired LAN 19Y4-03A Connect the machine to a computer via a router. Use a LAN cable to connect the machine to the router. 1 Connect a LAN cable. ● Connect the machine to a router by using a LAN cable. ● Push the connector in until it clicks into place. 2 Wait approximately 2 minutes. ...
Page 169 - Connecting to a Wireless LAN; Risk of information leak; Wireless LAN security; Setting Up Connection Using WPS
Connecting to a Wireless LAN 19Y4-03C Wireless routers (or access points) connect the machine to a computer via radio waves. If your wireless router is equipped with Wi-Fi Protected Setup (WPS), configuring your network is automatic and easy. If your networking devices do not support automatic confi...
Page 170 - Manually Setting Up Connection; Selecting a Wireless Router
◼ Push Button Mode Find the WPS mark shown below on the package of your wireless router. Also make sure that there is a WPS button on your networking device. Setting Up Connection Using WPS Push Button Mode(P. 165) ◼ PIN Code Mode Some WPS routers do not support the push button mode. If WPS PIN code...
Page 171 - Setting Up Connection Using WPS Push Button Mode
Setting Up Connection Using WPS Push Button Mode 19Y4-03E If your wireless router supports WPS push button mode, you can easily set up a connection with a WPS button. How to operate the wireless router may vary on each device. See the instruction manuals for your networking device for help. 1 Press ...
Page 172 - Check that the Wi-Fi indicator is blinking on the operation panel.; Reducing power consumption
If an error message is displayed during setup Press and return to step 5. 8 Check that the Wi-Fi indicator is blinking on the operation panel. ● The Wi-Fi indicator blinks when a wireless router is detected. ● When the setup is completed, the screen below is displayed, and approximately 2 seconds la...
Page 173 - Setting Up Connection Using WPS PIN Code Mode
Setting Up Connection Using WPS PIN Code Mode 19Y4-03F If your wireless router supports WPS PIN code mode, generate a PIN code with the machine and register the code to the networking device. How to operate the wireless router may vary on each device. See the instruction manuals for your networking ...
Page 174 - Register the generated PIN code to the wireless router.
● A PIN code is generated. From a Computer 8 Register the generated PIN code to the wireless router. ● Register the PIN code on the setup screen displayed in step 1. ● The PIN code must be registered within 10 minutes after pressing in step 7. If an error message is displayed during setup Press and ...
Page 176 - Setting Up Connection by Selecting a Wireless Router; Security settings
Setting Up Connection by Selecting a Wireless Router 19Y4-03H You can search the wireless routers (or access points) available for connection and select one from the display of the machine. For the network key, enter a WEP key or TKIP. Before selecting a wireless router, check and write down the req...
Page 177 - Select a wireless LAN router, and press; Enter the network key that you have written down.
If <Cannot find the access point.> is displayed See When an Error Message Appears(P. 338) . 7 Select a wireless LAN router, and press . ● Select the router whose SSID matches the one that you have written down. If your wireless router is not found Check whether the machine is properly installe...
Page 179 - Setting Up Connection by Specifying Detailed Settings
Setting Up Connection by Specifying Detailed Settings 19Y4-03J If you want to specify the security settings in detail or cannot establish the wireless connection using the other procedures, manually enter all the required information for the wireless LAN connection. Before specifying detailed settin...
Page 180 - Using WEP
Using WEP 1 Select <WEP>, and press . 2 Select an authentication method, and press . <Open System> Sets open system authentication, which is also called "open authentication." <Shared Key> Uses the WEP key as a password. When <Open System> is selected When connecting ...
Page 183 - Checking the SSID and Network Key; Checking the SSID and Network Key from a Computer; If you are a Mac OS user
Checking the SSID and Network Key 19Y4-03K When manually setting up a wireless connection, you need to specify the SSID and network key of your wireless router. The SSID and network key may be indicated on these networking devices. Check your devices and write down the necessary information before s...
Page 185 - Check the information displayed for the wireless router.
5 Check the information displayed for the wireless router. ● Write down the necessary information. If you do not know what information is necessary, write down all theinformation that is displayed. If wireless routers are not found Click [Refresh]. If nothing happens, check that the settings are cor...
Page 186 - Setting IP Addresses
Setting IP Addresses 19Y4-03L Connecting the machine to a network requires a unique network IP address. Two versions of IP addresses are available: IPv4 and IPv6. Configure these settings depending on the network environment. To use IPv6 addresses, you need to properly configure the IPv4 address set...
Page 187 - Setting IPv4 Address; Automatically assigning an IP address
Setting IPv4 Address 19Y4-03R The machine's IPv4 address can be either assigned automatically by a dynamic IP addressing protocol, such as DHCP, or entered manually. When connecting themachine to a wired LAN, make sure that the connectors of the LAN cable are firmlyinserted into the ports ( Connecti...
Page 188 - Manually entering an IP address
2 Select <DHCP>, <BOOTP>, or <RARP>, and press . If you do not want to use DHCP/BOOTP/RARP to assign an IP address Select <Off>. If you select <DHCP>, <BOOTP>, or <RARP> when these services are unavailable, themachine will waste time and communications resou...
Page 189 - Checking whether the settings are correct; Testing the Network Connection
Checking whether the settings are correct Make sure that the Remote UI screen can be displayed with your computer ( Starting Remote UI(P. 265) ). If a computer is not available, you can check the connection by using the operation panel ( Testing the Network Connection(P. 183) ). Testing the Network ...
Page 190 - Setting IPv6 Addresses
Setting IPv6 Addresses 19Y4-03S The IPv6 addresses of the machine can be configured via the Remote UI. Before setting IPv6 addresses, check the IPv4 address settings ( Viewing IPv4Settings(P. 187) ). You need to set the correct IPv4 settings to use IPv6 addresses.Note that the scan function that use...
Page 191 - Select the [Use IPv6] check box and configure the required settings.
4 Click [Edit] in [IPv6 Settings]. 5 Select the [Use IPv6] check box and configure the required settings. [Use IPv6] Network 185
Page 193 - Viewing Network Settings; Viewing IPv4 Settings; Viewing IPv6 Settings; Viewing the MAC Address for Wired LAN
Viewing Network Settings 19Y4-03U Viewing IPv4 Settings(P. 187) Viewing IPv6 Settings(P. 187) Viewing the MAC Address for Wired LAN(P. 187) Viewing the MAC Address and Information for Wireless LAN(P. 188) ● The IP address is not correctly configured if it is displayed as "0.0.0.0". ● Connect...
Page 194 - Use; Viewing the MAC Address and Information for Wireless LAN
2 Use / to select <Network Settings>, and press . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and press . Setting the System Manager PIN(P. 222) 3 Select <Ethernet Driver Settings>, and press . Viewing the MAC Address and Information for Wireless LA...
Page 196 - Configuring the Machine for Printing from a Computer
Configuring the Machine for Printing from a Computer 19Y4-03W When using the machine as a network printer, you can configure the protocols and ports used for printing and create a print server for the machine. Before configuring the machine for printing from a computer, perform the basic setup proce...
Page 197 - Configuring Printing Protocols and WSD Functions; Configure printing protocols.
Configuring Printing Protocols and WSD Functions 19Y4-03X Configure the protocols that are used for printing documents from a networked computer. The protocols supported by the machine include LPD, RAW, and WSD (Web Services on Devices). To change protocols' port numbers, see Changing Port Numbers (...
Page 198 - Configuring WSD
2 Configure the settings as necessary. [Use LPD Printing] Select the check box to print via LPD. When not using LPD printing, clear the check box. [Use RAW Printing] Select the check box to print via RAW. When not using RAW printing, clear the check box. 3 Click [OK]. Configuring WSD 1 Click [Edit] ...
Page 199 - Using the operation panel
[Use WSD Printing] Select the check box to print via WSD. When not using WSD printing, clear the check box. [Use WSD Browsing] Select the check box to obtain information about the machine from a computer via WSD. This check box is automatically selected when the [Use WSD Printing] check box is selec...
Page 200 - Configuring Printer Ports
Configuring Printer Ports 19Y4-03Y Printing errors can occur when the IP address of the machine has been changed, or when a printer has been added via the Windows printer folder. These errors are typically caused by incorrect printer port settings. For example, an incorrect port number or port type ...
Page 201 - Adding a port
Adding a port If the IP address of the machine has been changed, add a new port. Adding a port is also an effective solution when an incorrect port type was selected in the Windows printer folder during the printer driver installation. 1 Click [Add Port]. 2 Select [Canon MFNP Port] in [Available por...
Page 202 - Changing the port type or number
4 Click [Add] [Finish]. 5 Click [Close]. Changing the port type or number If the printing protocols ( Configuring Printing Protocols and WSD Functions(P. 191) ) or port numbers ( Changing Port Numbers (P. 233) ) have been changed on the machine, the corresponding settings on the computer must also b...
Page 203 - Setting Up Print Server; To obtain device information when using a print server
Setting Up Print Server 19Y4-040 With a print server, you can reduce the load on the computer that you print from. The print server also enables each computer to install MF Drivers over the network, which saves you the trouble of installing the drivers on each computer by using the provided DVD-ROM....
Page 204 - Install additional drivers as necessary.
When [Change Sharing Options] is displayed Click [Change Sharing Options]. If the [User Account Control] dialog box appears, click [Yes] (or [Continue]). 4 Install additional drivers as necessary. ● This operation is required if you want to install MF Drivers in other computers running a different b...
Page 205 - Installing MF Drivers on a Computer via the Print Server; Follow the on-screen instructions to install the drivers.
Print server Select the check box for 32-bit operating systems [x64] 64-bit operating systems [x86] under [Processor] If you do not know whether your Windows Vista/7/8/10/Server 2008/Server 2012 is a 32-bit or 64-bitoperating system, see Checking the Bit Architecture(P. 424) . 3 Insert the provided ...
Page 207 - Configuring Ethernet Settings; Configuring Ethernet settings manually
Configuring Ethernet Settings 19Y4-042 Ethernet is a standard for communicating data in a local area network (LAN). You can set the communication mode (half-duplex/full-duplex) and the Ethernet type (10BASE-T/100BASE-TX). In general, the machine can be used without changing the defaults ( Ethernet D...
Page 209 - Changing the Maximum Transmission Unit
Changing the Maximum Transmission Unit 19Y4-043 In most Ethernet networks, the maximum size of a packet that can be sent is 1500 bytes. A packet refers to a chunk of data into which the original data is divided before being sent. The maximum transmission unit (MTU) may vary on each network. Change t...
Page 210 - Setting a Wait Time for Connecting to a Network
Setting a Wait Time for Connecting to a Network 19Y4-044 When a network is designed to enjoy redundant connectivity with multiple switching hubs or bridges, it must have a mechanism to prevent packets from looping. One effective solution is to define the role of each switch port. However, communicat...
Page 211 - Configuring DNS; Configure DNS settings.
Configuring DNS 19Y4-045 DNS (Domain Name System) provides a service for name resolution that associates a host (or domain) name with an IP address. Configure the DNS, mDNS, or DHCP option settings as necessary. Note that the procedures for configuring DNS are different for IPv4 and IPv6. 1 Start th...
Page 213 - Configuring IPv6 DNS
3 Click [OK]. Configuring IPv6 DNS 1 Click [Edit] in [IPv6 Settings]. 2 Configure IPv6 DNS settings. ● The [Use IPv6] check box must be selected to configure the settings. Setting IPv6Addresses(P. 184) [DNS Settings] [Primary DNS Server Address] Enter the IP address of a DNS server. Addresses that s...
Page 215 - Configuring SNTP
Configuring SNTP 19Y4-046 Simple Network Time Protocol (SNTP) enables you to adjust the system clock by using the time server on the network. The protocol is typically used for synchronizingthe machine and a server. The time is adjusted based on Coordinated Universal Time(UTC), so specify the time z...
Page 217 - Monitoring and Controlling the Machine with SNMP
Monitoring and Controlling the Machine with SNMP 19Y4-047 Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by using Management Information Base (MIB). The machine supports SNMPv1 and security-enhanced SNMPv3. You can check the ...
Page 218 - Specify SNMPv1 settings.
3 Click [Network Settings] [SNMP Settings]. 4 Click [Edit]. 5 Specify SNMPv1 settings. ● If you do not need to change SNMPv1 settings, proceed to the next step. Network 212
Page 219 - Specify SNMPv3 settings.
[Use SNMPv1] Select the check box to enable SNMPv1. You can specify the rest of SNMPv1 settings only when this check box is selected. [Use Community Name 1]/[Use Community Name 2] Select the check box to specify a community name. If you do not need to specify a community name, clear the check box. [...
Page 220 - Specify Printer Management Information Acquisition Settings.
[Use SNMPv3] Select the check box to enable SNMPv3. You can specify the rest of SNMPv3 settings only when this check box is selected. [Enable User] Select the check box to enable [User Settings 1]/[User Settings 2]/[User Settings 3]. To disable user settings, clear the corresponding check box. [User...
Page 221 - Disabling SNMPv1
● With SNMP, the printer management information, such as printing protocols and printer ports, can bemonitored and obtained regularly from a computer on the network. [Acquire Printer Management Information from Host] Select the check box to enable monitoring of the printer management information of ...
Page 222 - Security
Security Security ................................................................................................................................................................ 217 Protecting the Machine from Unauthorized Access ........................................................................
Page 223 - Establishing the Basics of Information Security
Security 19Y4-048 Confidential information is handled by information devices everywhere, including computers and printers, and any of these devices may become a target for malicious third parties at anytime. Attackers may directly gain unauthorized access to your devices, or indirectly take advantag...
Page 225 - Preventing Unauthorized Access; Assigning a Private IP Address; Ranges for Private IP addresses
Preventing Unauthorized Access 19Y4-04A This section describes the security measures on how to prevent unauthorized access from the external network. This is a must-read for all users and administrators before using this machine, other printers, and multifunction machines connected to the network. I...
Page 226 - Setting PIN to Each Function
access from the external networks. If you want to assign a global IP address to and use a printer/multifunction machine, contact your network administrator. Using Firewall to Restrict Transmission A firewall is a system that prevents unauthorized access from the external networks and protects agains...
Page 227 - Setting Access Privileges; System Manager PIN
Setting Access Privileges 19Y4-04C Protect the machine from unauthorized access by only allowing users with access privileges to use the machine. When privileges are set, the user must enter a PIN to change settings or access the Remote UI. Access privileges are divided into two types: System Manage...
Page 228 - Setting the System Manager PIN; Setting the System Manager Name
Setting the System Manager PIN 19Y4-04E Set a System Manager PIN that is intended exclusively for Administrators. You can access <Network Settings>, <System Management Settings>, etc. only when the PIN has been entered correctly. It is recommended that only Administrators know the PIN. 1...
Page 230 - Setting a Remote UI PIN
Setting a Remote UI PIN 19Y4-04F You can set a PIN for access to the Remote UI. All users use a common PIN. 1 Press . 2 Use / to select <System Management Settings>, and press . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and press . Setting the System Ma...
Page 231 - Restricting Communication by Using Firewalls
Restricting Communication by Using Firewalls 19Y4-04H Without proper security, unauthorized third parties can access computers and other communication devices that are connected to a network. To prevent this unauthorized access, specify the settings for packet filter, a feature that restricts commun...
Page 232 - Specifying IP Addresses for Firewall Rules
Specifying IP Addresses for Firewall Rules 19Y4-04J You can either limit communication to only devices with specified IP addresses, or block devices with specified IP addresses but permit other communications. You can specify a single IP address or a range of IP addresses. ● Up to 4 IP addresses (or...
Page 233 - Specify the settings for packet filtering.
[IPv4 Address: Inbound Filter] Select to restrict receiving data from the machine to a computer by specifying IPv4 addresses. [IPv6 Address: Inbound Filter] Select to restrict receiving data from the machine to a computer by specifying IPv6 addresses. 5 Specify the settings for packet filtering. [Bl...
Page 236 - Specifying MAC Addresses for Firewall Rules
Specifying MAC Addresses for Firewall Rules 19Y4-04K You can limit communication to only devices with specified MAC addresses, or block devices with specified MAC addresses but permit other communications. Up to 10 MAC addresses can be specified. This function is unavailable when the machine is conn...
Page 239 - Changing Port Numbers; Enter the port number using the numeric keys, and press
Changing Port Numbers 19Y4-04L Ports serve as endpoints for communicating with other devices. Typically, conventional port numbers are used for major protocols, but devices that use these port numbers are vulnerable to attacks because these port numbers are well-known. To enhance security, your Netw...
Page 241 - Setting a Proxy
Setting a Proxy 19Y4-04R A proxy (or HTTP proxy server) refers to a computer or software that carries out HTTP communication for other devices, especially when communicating with resources outside the network, such as when browsing Web sites. The client devices connect to the outside network through...
Page 242 - Select the [Use Proxy] check box and specify the required settings.
5 Select the [Use Proxy] check box and specify the required settings. [Use Proxy] Select the check box to use the specified proxy server when communicating with an HTTP server. [HTTP Proxy Server Address] Enter the address of the proxy server. Specify the IP address or host name depending on the env...
Page 243 - Restricting the Machine's Functions; Disabling HTTP Communication and Remote Management
Restricting the Machine's Functions 19Y4-04S Some of the functions of the machine may rarely be used or provide opportunities for misuse. For security purposes, the machine can be set to limit its capabilities by partially or completely disabling these functions. Disabling HTTP Communication and Rem...
Page 244 - Disabling HTTP Communication
Disabling HTTP Communication 19Y4-04U HTTP is used for communications over the network, such as when you access the machine via the Remote UI. If you are using a USB connection or are otherwise not using HTTP, you can disable HTTP to block malicious third-party intrusions via the unused HTTP port. D...
Page 245 - Disabling Remote UI
Disabling Remote UI 19Y4-04W The Remote UI is useful because the machine settings can be specified by using a Web browser on a computer. To use the Remote UI, the machine must be connected to a computer over the network. If you do not need to use the Remote UI, you might want to disable the Remote U...
Page 246 - Implementing Robust Security Features; TLS Encrypted Communication
Implementing Robust Security Features 19Y4-04X Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your important and valuable information from these attacks, the machine sup...
Page 248 - Enable TLS for the Remote UI.
5 Click [Register Default Key] on the right of the key pair you want to use. Viewing details of a certificate ● You can check the details of the certificate or verify the certificate by clicking the corresponding text linkunder [Key Name], or the certificate icon. Verifying Key Pairs and Digital Cer...
Page 250 - Configuring IEEE 802.1X Authentication; TLS; TTLS
Configuring IEEE 802.1X Authentication 19Y4-050 The machine can connect to an 802.1X network as a client device. A typical 802.1X network consists of a RADIUS server (authentication server), LAN switch (authenticator), and client devices with authentication software (supplicants). If a device tries ...
Page 252 - Setting TLS
[Use IEEE 802.1X] Select the check box to enable IEEE 802.1X authentication. [Login Name] Enter up to 24 alphanumeric characters for a name (EAP identity) that is used for identifying the user. Setting TLS 1 Select the [Use TLS] check box and click [Key and Certificate]. 2 Click [Register Default Ke...
Page 255 - Key Pair; Key and Certificate Requirements
Configuring Settings for Key Pairs and DigitalCertificates 19Y4-051 In order to encrypt communication with a remote device, an encryption key must be sent and received over an unsecured network beforehand. This problem is solved by public-key cryptography. Public-key cryptography ensures secure comm...
Page 257 - Generating Key Pairs; Generate Network Communication Key
Generating Key Pairs 19Y4-052 A key pair can be generated with the machine when it is required for encrypted communication via Transport Layer Security (TLS). You can use TLS when accessing the machine via the Remote UI. Up to five key pairs (including the preinstalled pairs) can be generated to the...
Page 258 - Specify settings for the key and certificate.
Deleting a registered key pair ● Click [Delete] on the right of the key pair you want to delete click [OK]. ● A key pair cannot be deleted if it is currently used for some purpose, such as when "[TLS]" or "[IEEE802.1X]" is displayed under [Key Usage]. In this case, disable the functi...
Page 259 - Generate Key and Certificate Signing Request (CSR); Start the Remote UI and log on in System Manager Mode.
[Key Algorithm] RSA is used for generating a key pair. Select the key length from the drop-down list. The larger the number for the key length, the slower the communication. However, the security is tighter. ● [512-bit] cannot be selected for the key length, if [SHA384] or [SHA512] is selected for [...
Page 262 - Registering the CA-issued Digital Certificate; Start the Remote UI and log on in Administrator mode.
➠ The Key and Certificate Signing Request (CSR) file is stored on the computer. 9 Attach the stored file and submit the application to the certification authority. ◼ Registering the CA-issued Digital Certificate You cannot use the key pair generated by the Certificate Signing Request (CSR) until the...
Page 264 - Using CA-issued Key Pairs and Digital Certificates
Using CA-issued Key Pairs and Digital Certificates 19Y4-053 Key pairs and digital certificates can be obtained from a certification authority (CA) for use with the machine. You can store and then register these files by using the Remote UI. Make sure that the key pair and the certificate satisfy the...
Page 265 - Register the key pair or CA certificate.
Deleting a registered key pair or CA certificate ● Click [Delete] on the right of the key pair or CA certificate you want to delete click [OK]. You cannotdelete the preinstalled CA certificates. ● A key pair cannot be deleted if it is currently used for some purpose, such as when "[TLS]" or ...
Page 266 - Registering a key pair; Registering a CA certificate
Registering a key pair 1 Click [Register] on the right of the key pair you want to register. 2 Enter the name of the key pair and password, and then click [OK]. [Key Name] Enter up to 24 alphanumeric characters for the name of the key pair to be registered. [Password] Enter up to 24 alphanumeric cha...
Page 267 - Verifying Key Pairs and Digital Certificates
Verifying Key Pairs and Digital Certificates 19Y4-054 Once key pairs and CA certificates are registered, you can view their detailed information or verify them for validity and signature. 1 Start the Remote UI and log on in System Manager Mode. Starting RemoteUI(P. 265) 2 Click [Settings/Registratio...
Page 269 - Using Remote UI
Using Remote UI Using Remote UI ............................................................................................................................................. 264 Starting Remote UI ..........................................................................................................
Page 270 - Mac OS
Using Remote UI 19Y4-055 Using a Web browser to operate the machine remotely, you can check the documents waiting to be printed or the status of the machine. You can also make some settings such as security. You can do this without leaving your desk, making system management easier. Functions of the...
Page 271 - Start the Web browser.
Starting Remote UI 19Y4-056 To operate remotely, you need to input the IP address of the machine into a Web browser and start the Remote UI. Check the IP address set to the machine in advance ( Viewing Network Settings(P. 187) ). If you have any questions, ask your Network Administrator. ● To log on...
Page 273 - Remote UI Screens; Refresh Icon; Device Basic Information; Consumables Information
Remote UI Screens 19Y4-057 This section describes the typical screens of the Remote UI. Portal Page (Main Page)(P. 267) [Status Monitor/Cancel] Page(P. 268) [Settings/Registration] Page(P. 269) Portal Page (Main Page) [Log Out] Logs off from the Remote UI. The Login page will be displayed. [Mail to ...
Page 274 - Support Link; Menu; Top Icon
Support Link Displays the support link specified in [Device Information] under [System Management]. [Status Monitor/Cancel] Displays the status of the current print documents and history of print and copy documents. You can also check the status of the machine. [Settings/Registration] Displays [Sett...
Page 275 - System Management Settings
[Settings/Registration] Page [To Portal] Returns to Portal Page (main page). Menu Click an item, the content is displayed in the right page. Setting Up Menu Options from Remote UI(P. 274) Breadcrumb Trail Indicates the series of pages you opened to display the currently displayed page. You can check...
Page 276 - Checking Current Status of Print Documents
Managing Documents and Checking the MachineStatus 19Y4-058 Checking Current Status of Print Documents(P. 270) Checking Error Information(P. 271) Checking Consumables(P. 271) Checking Maximum Print Speed(P. 271) Checking System Manager Information(P. 272) Checking Print Total Counter(P. 272) The docu...
Page 280 - Setting Up Menu Options from Remote UI
Setting Up Menu Options from Remote UI 19Y4-059 You can change the various machine settings by using the Remote UI. Most of the settings can be set also on the machine, but some settings can only be set using the Remote UI. Some settings require you to first log on in System Manager Mode before you ...
Page 282 - Setting Menu List
Setting Menu List Setting Menu List ........................................................................................................................................... 277 Direct Connection .........................................................................................................
Page 284 - Direct Connection
Direct Connection 19Y4-05C Make a direct connection between a mobile device and the machine. Using the Machine in Direct Connection (in Access Point Mode)(P. 137) Settings for Direct Connection can be specified from Direct ConnectionSettings (P. 281) . Setting Menu List 278
Page 285 - Network Settings; Select Wired/Wireless LAN; SSID Settings; Select Access Point
Network Settings 19Y4-05E All the settings about the network are listed with short descriptions. Default settings are marked with a dagger ( ). If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and press . Setting the System Manager PIN(P. 222) Select Wired/Wireless LA...
Page 286 - Enter Manually; WPS Push Button Mode
Enter Manually Select to configure a wireless connection by manually entering an SSID. By using this method, you can specify authentication and encryption settings in detail. Setting Up Connection by Specifying Detailed Settings(P. 173) Security Settings None WEP Open System Select WEP Key: 1/2/3/4E...
Page 287 - Direct Connection Settings; Use Direct Connection; Access Point Mode Settings
Direct Connection Settings Configure settings for Direct Connection. After configuring settings, you can connect to the machine directly and wirelessly from a mobile device even without an access point or wireless LAN router. Use Direct Connection Select whether to use Direct Connection. You can sel...
Page 288 - PING Command
OffOn Network Key (10 Char.) <Network Settings> <Direct Connection Settings> <Access Point Mode Settings> Select <Use Custom SSID> or <Use Custom Network Key> <On> Set SSID Settings or Network Key Settings <Apply> TCP/IP Settings Specify settings for using t...
Page 289 - mDNS Settings; DHCP Option Settings; IPv6 Settings; Use IPv6
Primary DNS Server: 0.0.0.0 Secondary DNS Server: 0.0.0.0 DNS Host Name/Domain Name Settings Host Name Domain Name DNS Dynamic Update Settings OffOn DNS Dyn. Updt. Intrvl. 0 to 24 to 48 (hr.) mDNS Settings Specify settings for using DNS functions without DNS servers. Configuring DNS(P. 205) Off On m...
Page 291 - Use HTTP
LPD Print Settings Enable or disable LPD, a printing protocol that can be used on any hardware platform or operating system. Configuring Printing Protocols and WSD Functions(P. 191) OffOn RAW Print Settings Enable or disable RAW, a Windows specific printing protocol. Configuring Printing Protocols a...
Page 292 - MTU Size; SNMP Settings; SNMPv1 Settings
RAW 1 to 9100 to 65535 WSD Multicast Discovery 1 to 3702 to 65535 HTTP 1 to 80 to 65535 SNMP 1 to 161 to 65535 MTU Size Select the maximum size of packets the machine sends or receives. Changing the Maximum Transmission Unit(P. 203) 130014001500 SNMP Settings Specify the settings for monitoring and ...
Page 293 - SNMPv3 Settings; Dedicated Port Settings
<Network Settings> <SNMP Settings> <SNMPv1 Settings> <SNMPv1 Settings> Select <Off> or <On> Specify settings if <On> is selected SNMPv3 Settings Enable or disable SNMPv3. Use the Remote UI to specify detailed settings that are applied when SNMPv3 is enabled....
Page 294 - Auto Detect; MAC Address; Initialize Network Settings
Waiting Time for Connection at Startup Specify a wait time for connecting to a network. Select the setting depending on the network environment. Setting a Wait Time for Connecting to a Network(P. 204) 0 to 300 (sec.) Ethernet Driver Settings Select the communication mode of Ethernet (half-duplex/ful...
Page 295 - Output Reports; Consumables Status Report
Output Reports 19Y4-05F You can check the list of the settings as well as the content that has been registered in the machine by printing a User Data List. Reports or lists can be printed on A4 or Letter size paper. Loading Paper(P. 36) Consumables Status Report(P. 289) Eco Report(P. 290) User Data ...
Page 297 - PCL Font List
PCL Font List You can print a list to check the fonts available in PCL mode. <Output Reports> <PCL Font List> Check that the size of paper displayed on the screen is loaded in the machine <Yes> Example: Setting Menu List 291
Page 298 - Display Settings; Contrast
Preferences 19Y4-05H All the settings about the display are listed with short descriptions. Default settings are marked with a dagger ( ). Asterisks ( * ) ● Settings marked with " *1 " have different defaults depending on the country or region of purchase. ● Settings marked with " *2 ...
Page 299 - Notify to Check Paper Settings; Message Display Time; Scrolling Speed
Inch <Preferences> <Display Settings> <Millimeter/Inch Entry Switch> Select <Millimeter> or <Inch> Notify to Check Paper Settings Specify whether to display a message prompting you to check paper settings when loading paper into the paper drawer or manual feed slot. Off...
Page 300 - Cursor Movement Type; Remote UI Language
SlowStandard Fast <Preferences> <Display Settings> <Scrolling Speed> Select the speed Cursor Movement Type Configure how the cursor moves after a character is entered on the screen. Select <Auto> to automatically move the cursor to the right of the entered character. Select &...
Page 302 - Timer Settings; Quiet Mode Time; Date Format
Timer Settings 19Y4-05J All the settings about the timer are listed with short descriptions. Default settings are marked with a dagger ( ). Asterisks ( * ) Settings marked with an asterisk ( * ) have different defaults depending on the country or region of purchase. Quiet Mode Time(P. 296) Date/Time...
Page 304 - Auto Sleep Time
UTC Coordinated Universal Time (UTC) is the primary time standard by which the world regulates clocks andtime. The correct UTC time zone setting is required for Internet communications. <Timer Settings> <Date/Time Settings> <Time Zone> Select a time zone Daylight Saving Time Settin...
Page 305 - Function After Auto Reset; Auto Offline Time
0 (Auto Reset is disabled.)1 to 2 to 9 (min.) <Timer Settings> <Auto Reset Time> Set the Auto Reset time The screen displayed after the Auto Reset is performed can be selected in <Function After Auto Reset>. Function After Auto Reset Select whether to return the display to the defa...
Page 307 - Common Settings; Switch Paper Feed Method; Paper Sources
Common Settings 19Y4-05K All the settings about the operation of the paper drawer and the paper feed method are listed with short descriptions. Default settings are marked with adagger ( ). Switch Paper Feed Method Specify this setting when you print a document on paper with logos. To print on paper...
Page 309 - Copy Settings; Change Default Settings
Copy Settings 19Y4-05L All the settings about the copy are listed with short descriptions. Default settings are marked with a dagger ( ). Change Default Settings (P. 303) Correct Density(P. 304) Initialize Default Settings(P. 304) Change Default Settings You can change the factory default settings a...
Page 310 - Correct Density; Initialize Default Settings
2 on 14 on 1ID Card CopySelect Layout Collate OffOn Sharpness Seven Levels Correct Density Specify the initial copy density. You can also change the copy density temporarily. Adjusting Density(P. 65) -4 to 0 to +4 <Copy Settings> <Correct Density> Adjust the density Initialize Default Se...
Page 311 - Scan Settings; Shortcut Key Settings
Scan Settings 19Y4-05R All the settings about the scan are listed with short descriptions. Default settings are marked with a dagger ( ). Shortcut Key Settings Register scan settings for the key. The settings include the computer that scanned images are saved in, the type of scan (color or black and...
Page 312 - Printer Settings; Priority of settings; Action When Paper Size Mismatch
Printer Settings 19Y4-05S All the settings about the printer are listed with short descriptions. Default settings are marked with a dagger ( ). Asterisks ( * ) ● Settings marked with an asterisk ( * ) have different defaults depending on your country or region. Priority of settings ● If a print sett...
Page 314 - Density
Default Paper Use this item to specify the paper size. Paper(P. 407) <Printer Settings> <Default Paper> Select the paper size Print Quality You can change settings related to print quality. Density Adjust the toner density. 17 Levels Fine Adjust High 17 Levels Medium 17 Levels Low 17 Lev...
Page 315 - Layout
<Printer Settings> <Print Quality> <Toner Save> Select <Off> or <On> Special Print Mode Select <Special Settings 1> if a printed bar code is unreadable, or <Special Settings 2> if print results are partially faded. OffSpecial Settings 1Special Settings 2 <...
Page 316 - Binding Location; Timeout
Binding Location If you are binding the printouts with a binding tool such as a stapler, use this item to specify whether to bind on the long or short edge. Long EdgeShort Edge <Printer Settings> <Layout> <Binding Location> Select <Long Edge> or <Short Edge> <Long Ed...
Page 317 - PCL; Paper Save; Point Size
PCL Specify the PCL printing settings such as page layout and print quality. Paper Save Select whether to save paper by not outputting blank pages in documents. By selecting <On>, the machine will not output blank pages. To output all your document data when printing, including any blank pages...
Page 320 - Append CR to LF
5 to 14 (inches) or 127 to 356 (mm) <Printer Settings> <PCL> <Y dimension> Specify the dimension Append CR to LF Select whether to append a carriage return (CR) when the machine receives a line feed code (LF). If <Yes> is selected, the print position moves to the beginning of...
Page 321 - Halftones; Type of image
Halftones You can select the printing method to reproduce halftones (the intermediate range between the lighter and darker areas of an image) for optimal image quality. For each document, you can make settings by type of image. Text Color ToneGradationResolution Graphics Color ToneGradationResolutio...
Page 322 - Adjustment/Maintenance; Toner Save
Adjustment/Maintenance 19Y4-05U All the settings about adjustment and maintenance are listed with short descriptions. Default settings are marked with a dagger ( ). Displ. Timing for Cartridge Prep. Notif.(P. 316) Toner Save(P. 316) Special Processing(P. 317) Clean Fixing Assembly (P. 321) Displ. Ti...
Page 323 - Special Processing; Special Printing Mode U
Special Processing If the print results on special types of paper are not satisfactory, the following settings may improve the quality of the printouts. Special Printing Mode U If toner appears splattered around text and patterns in a printout, select <On>. OffOn <Adjustment/Maintenance>...
Page 324 - Special Printing Mode X; Special Printing Mode Z
● <Paper Type> is set to <Plain (16 lb Bond-23 lb Bond)>, <Plain L (16 lb Bond-23 lb Bond)>, <Recycled (16 lbBond-23 lb Bond)>, <Color (16 lb Bond-23 lb Bond)>, or <Envelope> After the setting is enabled Print speed is slower. Special Printing Mode X Adjust this s...
Page 325 - Special Printing Mode B; Special Printing Mode C; Special Printing Mode D
If streaks adhere to the paper, change the setting with <Special Printing Mode Z>. Special Printing Mode B Adjust this setting if streaks adhere to the print paper after replacing the toner cartridge or after not printing for a long period of time. OffMode 1Mode 2Mode 3 <Adjustment/Maintena...
Page 326 - Special Printing Mode I
Print OffOn <Adjustment/Maintenance> <Special Processing> <Special Printing Mode D> Select <Copy> or <Print> <On> After the setting is enabled ● While more effect is gained than with <Special Printing Mode Z>, print speed is slower. After printing from a sma...
Page 327 - Special Printing Mode K; Clean Fixing Assembly
When set to <On>. The following may occur. ● Definition may be affected ● Toner appears in non-print areas when using a new toner cartridge ● Toner cartridge may be used up more quickly Special Printing Mode K If toner does not adhere adequately and printouts are faded, select <On>. OffO...
Page 328 - If a screen for entering a PIN is displayed; System Manager Name
System Management Settings 19Y4-05W All the settings about System Management Settings are listed with short descriptions. Default settings are marked with a dagger ( ). If a screen for entering a PIN is displayed Enter the PIN with the numeric keys and press . Setting the System Manager PIN(P. 222) ...
Page 329 - Device Information Settings; Use TLS
Device Information Settings Enter up to 32 alphanumeric characters for the name and the installation location to identify the machine. Device NameLocation <System Management Settings> <Device Information Settings> Select <Device Name> or <Location> Enter <Device Name> o...
Page 330 - MAC Address Filter; Select Country/Region; Remote UI Settings; Use Remote UI
On <System Management Settings> <Security Settings> <IPv6 Address Filter> <Inbound Filter> Select <Off> or <On> MAC Address Filter Enable or disable settings for filtering packets received from devices with specified MAC addresses. Specifying MAC Addresses for Fir...
Page 331 - Remote UI Access Security Settings; Auto Online for Remote Scan; Use as USB Device; Enable Product Extended Survey Program
On Remote UI Access Security Settings Specify a PIN for access to the Remote UI. Set a PIN of up to 7 digits. All users use a common PIN. Setting a Remote UI PIN (P. 224) Off On Remote UI Access PIN Auto Online for Remote Scan Select whether to use this feature to go online for remote scanning, even...
Page 332 - Google Cloud Print Settings
<System Management Settings> <Enable Product Extended Survey Program> Select <Off> or <On> Displ. Consmbls. Info (RUI/Toner Status) Set whether to display a button in the Remote UI for accessing the Web site for purchasing toner cartridges. Also set whether to use Toner Statu...
Page 335 - Initialize All Data/Settings
Initialize All Data/Settings Delete all data on the machine and return it to its factory default settings. <System Management Settings> <Initialize All Data/ Settings> <Yes> <Yes> Restart the machine Setting Menu List 329
Page 336 - Troubleshooting
Troubleshooting Troubleshooting ............................................................................................................................................. 331 Clearing Jams ...............................................................................................................
Page 337 - Paper Jams; Common Problems
Troubleshooting 19Y4-05X When a problem occurs, check this chapter to find out solutions before contacting Canon. ◼ Paper Jams If a document or paper jams, see Clearing Jams(P. 333) to remove the jammed paper. ◼ A Message Appears If the screen displays a message, see the following section. When an E...
Page 339 - When removing the jammed paper, do not turn OFF the machine
Clearing Jams 19Y4-05Y If a paper jams, <Paper jammed.> is displayed on the screen. Press to display simple solutions. If it is difficult to understand the procedures on the display, see the following sections to clear jams. When removing the jammed paper, do not turn OFF the machine Turning O...
Page 340 - Gently pull out the document.
The operation panel cannot be opened if the platen glass cover is not completely closed. Forcing theoperation panel up may cause damage. 2 Open the toner cover by the grip at the front right of the toner cover. 3 Remove the toner cartridge. 2 Gently pull out the document. Troubleshooting 334
Page 342 - Check whether paper is jammed inside the rear cover.
1 Slowly pull out any paper in the manual feed slot. 2 Open the paper cover and remove any loaded paper. 3 Gently pull out the document. 4 Load paper and close the paper cover. 6 Check whether paper is jammed inside the rear cover. 1 Open the rear cover. 2 Gently pull out the document. Troubleshooti...
Page 343 - Install the toner cartridge.; Close the toner cover, and lower the operation panel.
3 Close the rear cover. 7 Install the toner cartridge. ● Align the right and left projections ( ) with the toner cartridge guides, and push securely all the way in. 8 Close the toner cover, and lower the operation panel. If you cannot close the toner cover Make sure that the toner cartridge is inser...
Page 344 - When an Error Message Appears; A counterfeit or non-Canon cartridge may be in use.; Cannot find the access point.
When an Error Message Appears 19Y4-060 If you cannot connect network or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list. A counterfeit or non-Canon cartridge may be in use. You might not be usin...
Page 345 - Check the authentication settings.
Cart. Comm. Error A counterfeit or non-Canon cartridge may be in use. Toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge. ● Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the tonercartridge might be pos...
Page 346 - Could not connect using the wireless LAN.; Could not connect using WPS.; Could not detect any connections from wireless devices.; Could not perform cleaning.; Could not perform Shared Key auth. Check WEP settings.
Make Direct Connection (Access Point Mode)(P. 137) Could not connect using the wireless LAN. A connection failed due to an error while setting wireless LAN connection. ● Restart the machine and set again. ● If the problem persists even after restarting the machine, check whether the machine is prope...
Page 347 - Direct Connection terminated.; Google Cloud Print not avail. Server auth err; Google Cloud Print not avail. Server comm err
Checking the SSID and Network Key(P. 177) Setting Up Connection by Specifying Detailed Settings(P. 173) ● Connect again by selecting a wireless router or by manually changing the WEP authentication method to<Open System>. Setting Up Connection by Selecting a Wireless Router(P. 170) Setting Up ...
Page 349 - No reply from the destination.; No response from host.; Preparing a cartridge is recommended.; Set the correct authentication information.
No reply from the destination. A network cable may be disconnected, or there may be a problem in a switch. ● Check the status of the network cables and switches. No response from host. The machine is not connected to a network correctly. ● Check the machine and network settings, and connect again. C...
Page 350 - The connection with the PC has been lost. Check the connection.; The WEP key is not set correctly. Check the WEP settings.
To use the loaded paper Change the setting of <Paper Settings> to match the loaded paper size. Specifying Paper Size and Type(P. 47) If printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size. To load paper without changing the setting...
Page 352 - Check the Following; Is the machine turned ON? Is the power cord connected?; Is sleep mode activated?; If a Problem Persists Even after Checking
Common Problems 19Y4-061 If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Check the Following Is the machine turned ON? Is the power cord connected? ● If...
Page 353 - Installation/Settings Problems; Problems with the Wireless/Wired LAN Connection; The wireless LAN and wired LAN cannot be connected at the same time.
Installation/Settings Problems 19Y4-062 See Common Problems(P. 346) also. Problems with the Wireless/Wired LAN Connection (P. 347) Problem with the USB Connection(P. 350) Problem with the Print Server (P. 350) Problems with the Wireless/Wired LAN Connection The wireless LAN and wired LAN cannot be c...
Page 354 - When the Machine Cannot Connect to the Wireless LAN
You are unsure of the set IP address. Viewing Network Settings(P. 187) The connection method cannot be switched between a wired LAN and a wireless LAN. ● Did you select a wired LAN or a wireless LAN on the operation panel on the machine as well? This selection isrequired to have the machine switch t...
Page 355 - When you need to manually set up the connection
If the problem persists even after checking the above: ● Turn off the devices, and then turn them on again. ● Wait for a while, and try again to connect to the network. Check whether the machine is turned ON. ● If the machine is turned ON, turn it OFF, and then turn it back ON. Check the installatio...
Page 356 - You cannot find the print server to connect to.; You cannot connect to a shared printer.
● When only IEEE 802.11n is used for the wireless communication, WEP is selected or the WPA/WPA2encryption method is set to TKIP. Problem with the USB Connection Cannot communicate. ● Change the USB cable. If you are using a long USB cable, replace it with a short one. ● If you are using a USB hub, ...
Page 357 - Copy/Printing Problems; When You
Copy/Printing Problems 19Y4-063 See Common Problems(P. 346) also. Printing/copy results are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 354) You cannot print. ● Can you print a Windows test page? If you can print a Windows test page, there is no problem with themachin...
Page 358 - Printing seems to be slow.
● Have you selected the correct port? If there is no port to use, create a port. Checking the Printer Port(P. 426) Configuring Printer Ports(P. 194) ● Is communication not limited by the firewall on your computer? If IP addresses are or an MAC address isincorrectly entered, you will be not able to a...
Page 360 - When You Cannot Print Properly
When You Cannot Print Properly 19Y4-064 If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Smudge Marks Appear on the Edge of Printouts(P. 356) Streaks Appear on...
Page 362 - Printing Results Are Not Satisfactory; Smudge Marks Appear on the Edge of Printouts; Do you print data without margins?; Streaks Appear on Printouts; Are you using appropriate paper?
Printing Results Are Not Satisfactory 19Y4-065 Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Cleaning the Machine(P. 368) Smudge Marks Appear on the Edge of Printouts Do you print data without margins? ● This symptom occurs if a margin is set to...
Page 363 - White Streaks Appear; Is the platen glass dirty?; Toner Smudges and Splatters Appear; Is the amount remaining in the toner cartridge nearly empty?
Did you just replace the toner cartridge? Have you not used the printer for a long period of time? ● Change the setting for <Special Printing Mode B>. Special Processing (P. 317) White Streaks Appear Is the platen glass dirty? ● Clean the platen glass and the underside of the platen glass cove...
Page 364 - Printouts Are Faded; Printed Pages Have White Specks
Replacing Toner Cartridges(P. 374) Printouts Are Faded Is the amount remaining in the toner cartridge nearly empty? ● Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary. Replacing Toner Cartridges(P. 374) Are you using appropriate paper? ● Check usable p...
Page 365 - Is the drum in the toner cartridge deteriorated?; Are you printing a document with strong contrasts?; A Portion of the Page Is Not Printed; Print Density Is Uneven
Is the drum in the toner cartridge deteriorated? ● Replace the toner cartridge with a new one. Replacing Toner Cartridges(P. 374) Are you printing a document with strong contrasts? ● Change the setting for [Special Print Mode] using the Printer Driver. When set to [Special Settings 2], print density...
Page 366 - Printouts Are Grayish; Cannot Scan a Printed Barcode
Special Processing (P. 317) Printouts Are Grayish Is <Correct Density> in <Copy Settings> set too dark? ● Adjust the setting so that density is lighter. Correct Density(P. 304) Is the printer installed where it is subject to direct sunlight or strong light? ● Install the printer in an ap...
Page 367 - Paper Creases or Curls; Paper Creases; Is paper loaded correctly?; Paper Curls
Paper Creases or Curls 19Y4-066 Paper Creases Is paper loaded correctly? ● If paper is not loaded below the load limit guide or is loaded obliquely, it may crease. Loading Paper(P. 36) Are you using paper that has absorbed moisture? ● Replace with appropriate paper. Loading Paper(P. 36) Are you usin...
Page 369 - Paper Is Fed Incorrectly; Printouts Are Skewed; Do the paper guides align with the edges of the paper?; Are you printing on curled envelopes?; Paper Is Not Fed/Two or More Sheets Are Fed Together
Paper Is Fed Incorrectly 19Y4-067 Printouts Are Skewed Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, the printouts are skewed. Loading Paper(P. 36) Is the paper source the manual feed slot? ● Load the paper into the paper drawer. Loading Pap...
Page 370 - Paper Jams Frequently with 2-Sided Printing
Loading Paper(P. 36) ● Check whether mixed sizes and types of paper are loaded together. Paper Jams Frequently with 2-Sided Printing Does paper jam frequently especially with lightweight paper or curled paper during 2-sided printing? ● Set <Special Printing Mode I> to <On>. Special Proce...
Page 371 - When a Problem Cannot Be Solved; Do not disassemble or repair the machine yourself; When Contacting Canon
When a Problem Cannot Be Solved 19Y4-068 If a problem cannot be resolved, contact the following: Do not disassemble or repair the machine yourself If you disassemble or repair the machine yourself, it may not be covered by warranty. Customer Support (U.S.A.) If you cannot solve a problem by referrin...
Page 372 - Maintenance
Maintenance Maintenance ..................................................................................................................................................... 367 Cleaning the Machine ........................................................................................................
Page 373 - Replacing Toner Cartridges
Maintenance 19Y4-069 This chapter describes upkeep of the machine, including how to clean the machine and initialize settings. ◼ Basic Cleaning Cleaning the Machine(P. 368) ● The machine becomes dirty Exterior(P. 369) ● Smudge marks appear on originals or printouts Platen Glass(P. 370) ● Streaks app...
Page 374 - Where to Clean
Cleaning the Machine 19Y4-06A Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Carefully read the safety instructions before you start cleaning. Maintenance and Inspections(P. 8) Where to Clean Exterior of the machine and venti...
Page 375 - Exterior; Clean the exterior of the machine and the ventilation slots.
Exterior 19Y4-06C Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. 2 ...
Page 376 - Platen Glass; Open the platen glass cover.
Platen Glass 19Y4-06E Regularly wipe off the dust from the platen glass and the underside of the platen glass cover to prevent smudges to be printed on documents or printouts. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is wa...
Page 377 - Fixing Assembly
Fixing Assembly 19Y4-06H Dirt may adhere to the fixing units inside the machine and cause black streaks to appear on printouts. To clean the fixing unit, perform the following procedure. Note that you cannot clean the fixing unit when the machine has documents waiting to be printed. To clean the fix...
Page 378 - Machine Interior; Lift the operation panel.; Pull the toner cartridge out of the machine.
Machine Interior 19Y4-06J Clean the interior of the machine regularly so that toner/paper dust does not collect. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. 2 Lift the operation panel. If ...
Page 379 - Reconnect the power cord and turn ON the machine.
5 Using a lint-free clean, soft, dry cloth, wipe away toner/paper dust from the inside. 6 Install the toner cartridge. ● Align the right and left projections ( ) with the toner cartridge guides, and push securely all the way in. 7 Close the toner cover, and lower the operation panel. If you cannot c...
Page 380 - When a Message Appear; If Printouts Are Poor in Quality
Replacing Toner Cartridges 19Y4-06K The machine will display a message when a toner cartridge is nearly empty. Note that the print quality becomes poor if you continue printing without taking any action. You can check the remaining toner cartridge level on the display. When a Message Appear(P. 374) ...
Page 381 - Checking Toner cartridge Level; Cartridge Level
Toner smudges and splatters appear Blank space of originals becomes grayish in printouts ◼ Checking Toner cartridge Level You can check the amount remaining in the toner cartridge according to the following, whenever you want to. It is recommended that you check the level before you start to print a...
Page 382 - Before Replacing the Toner Cartridge
Before Replacing the Toner Cartridge 19Y4-06L Perform the following before replacing the toner cartridge. The message may no longer appear, or print quality may be improved. Review cautions for handling the toner cartridge before starting. Maintenance and Inspections(P. 8) Consumables(P. 9) 1 Lift t...
Page 384 - How to Replace Toner Cartridges
How to Replace Toner Cartridges 19Y4-06R Read the precautions in Maintenance and Inspections(P. 8) and Consumables(P. 9) before replacing the toner cartridges. 1 Lift the operation panel. If you cannot lift the operation panel Make sure the platen glass cover is completely closed. If a thick origina...
Page 387 - Relocating the Machine; Turn OFF the machine and computer.
Relocating the Machine 19Y4-06S The machine is heavy. Make sure to follow the procedures below when moving the machine to avoid injury, and also make sure to read the safety precautions before you begin. Important Safety Instructions(P. 2) 1 Turn OFF the machine and computer. ● When you turn OFF the...
Page 388 - Carefully place the machine at the new installation site.
6 Carefully place the machine at the new installation site. ● For installation steps after moving, see "Getting Started". Manuals Included with the Machine(P. 413) Maintenance 382
Page 389 - Viewing the Counter Value
Viewing the Counter Value 19Y4-06U You can check total for the number of pages used for printouts. This total includes lists in addition to copies and printouts of data from computers. <Device Information> <Check Counter> Maintenance 383
Page 390 - Initializing Settings
Initializing Settings 19Y4-06W You can restore the following settings: Initializing Menu(P. 385) Initialize Eco Report Counter (P. 387) Initializing All Data/Settings(P. 388) Maintenance 384
Page 391 - Initializing Menu; Items for initializing; When is selected; Settings to be initialized
Initializing Menu 19Y4-06X You can restore the settings of the machine ( Setting Menu List(P. 277) ). Depending on the settings selected, you may need to restart the machine after initialization. ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and press . Setting t...
Page 393 - Initialize Eco Report Counter
Initialize Eco Report Counter 19Y4-06Y You can initialize the number of printouts appearing in the Eco Report and return it to its factory default setting. The number of printouts returns to 0 after being initialized. If a screen appears prompting you to enter a PIN, enter the correct PIN using the ...
Page 394 - Initializing All Data/Settings
Initializing All Data/Settings 19Y4-070 To make changes to registered data and settings all at once such as when changing the installation location of the machine, you can delete registered data and initialize all settings ( Setting Menu List(P. 277) ) together at the same time. You are required to ...
Page 397 - Third Party Software
Third Party Software 19Y4-072 For information related to third-party software, click the following icon. Appendix 391
Page 398 - Feature Highlights
Feature Highlights 19Y4-073 Give the features that are described in this section. The features are grouped under four headings: "Going Green and Saving Money", "Improving Efficiency", "Going Digital", and "So Much More". Appendix 392
Page 399 - Going Green and Saving Money
Going Green and Saving Money 19Y4-074 2-Sided Printing You can use 2-sided printing for copies, print jobs sent from your computer. Because you'll only be using half the paper you would otherwise, you can cut your paper costs in half. The key enables you to save even more paper by allowing you to si...
Page 401 - Improving Efficiency
Improving Efficiency 19Y4-075 Shortcut Keys for Copying and Scanning Take advantage of the shortcut keys on the operation panel so you don't have to reconfigure the same settings over and over again. Use the key to save paper by copying two or four pages onto one sheet. If you are using a machine ca...
Page 403 - Going Digital
Going Digital 19Y4-076 Scan Only What You Need What if you're scanning a whole page of a newspaper but all you're really interested in is a headline and a photo? Use ScanGear MF. You can select what you want from a preview, and then have the scanner disregard the rest. Otherwise you'll have to use a...
Page 405 - So Much More
So Much More 19Y4-077 Using a smartphone/tablet At times such as when you want to quickly print out a proposal you completed on a tablet while travelling to a business destination, or scan materials handed out at a meeting using a smartphone, Canon PRINT Business or Canon Print Service comes in hand...
Page 407 - Specifications
Specifications 19Y4-078 The machine specifications are subject to change without prior notice due to improvements of the machine. Machine Specifications(P. 402) Wireless LAN Specifications (P. 404) Document Type(P. 405) Scan Area(P. 406) Paper(P. 407) Copy Specifications(P. 409) Scanner Specificatio...
Page 408 - Machine Specifications
Machine Specifications 19Y4-079 Type Personal Desktop Power Supply *1 110 to 127 V, 50/60 Hz(Power requirements differ depending on the country in which youpurchased the product.) Power Consumption Maximum1,050 W or lessAverage consumption during standby mode Approx. 4.1 WAverage consumption during ...
Page 409 - Scan Range
Scan Range Scan Area(P. 406) *1 The current value displayed on the rating label indicates average current consumption. *2 Warm-up time may vary depending on the use conditions and environment of the machine. *3 The value indicates the mass of the main unit including toner cartridges. *4 Indicates th...
Page 410 - Wireless LAN Specifications; Standard
Wireless LAN Specifications 19Y4-07A Standard IEEE 802.11g, IEEE 802.11b, IEEE 802.11n Frequency Range 2,412 to 2,462 MHz Communication Mode Infrastructure Mode / Access Point Mode Security Infrastructure ModeWEP, WPA-PSK (TKIP/AES-CCMP), WPA2-PSK (TKIP/AES-CCMP)Access Point ModeWPA2-PSK (AES-CCMP) ...
Page 411 - Document Type; Supported Document Types; Weight
Document Type 19Y4-07C ◼ Supported Document Types Size(W x L) Up to 8 1/2" x 11 3/4" (216 x 297 mm) Weight Paper Capacity 1 sheet Appendix 405
Page 412 - Scan Area
Scan Area 19Y4-07E The shaded areas in the table below indicate the scan area of the document. Make sure that text and images in your documents fit within the shaded area. The scan area varies depending on the function used. Copy The scan area for copying may differ from the printable area. Printabl...
Page 413 - Paper; Supported Paper Sizes
Paper 19Y4-07F ◼ Supported Paper Sizes Paper sizes that can be loaded in the paper drawer, and the manual feed slot are listed below. A4 (8 1/4" x 11 3/4" [210 x 297 mm]) *1 B5 (7 1/8" x 10 1/8" [182 x 257 mm]) A5 (5 7/8" x 8 1/4" [148 x 210 mm]) Legal (8 1/2" x 14" [...
Page 414 - Paper Type and Paper Source Capacity
The default paper size of the machine is set to Letter. Change the paper size setting when using a different size of paper. Specifying Paper Size and Type(P. 47) ◼ Paper Type and Paper Source Capacity Chlorine-free paper can be used with this machine. Paper Type Paper Capacity for Paper Drawer Paper...
Page 415 - Copy Specifications
Copy Specifications 19Y4-07H Scan Resolution Text/Photo (High Speed)300 x 600 dpiText/Photo, Photo, Text600 x 600 dpi Output Resolution 600 x 600 dpi Copy Ratio 100% Direct, 400% Max, 200%, 129% STMT->LTR, 78% LGL->LTR, 64% LTR->STMT, 50%, 25% Min Copy Speed * (Letter Plain Direct) 28 cpm C...
Page 416 - Scanner Specifications; Maximum Scan Size
Scanner Specifications 19Y4-07J Type Color scanner Maximum Scan Size Up to 8 1/2" x 11 3/4" (216 x 297 mm) Scan Resolution Optical resolutionUp to 600 x 600 dpiSoftware interpolation resolution9,600 x 9,600 dpi Scan Speed * (Letter, 300 x 300 dpi) Color: Approx. 4 seconds/sheetBlack and Whit...
Page 417 - Printer Specifications
Printer Specifications 19Y4-07K Output Tray Capacity *1 (a fresh stack of Letter size paper) Approx. 100 sheets (18 lb Bond [68 g/m²]) Print Speed *2 (Letter Plain Direct) 28 ppm First Print Time *3 (Letter) 6 seconds or less Print Resolution 600 dpi x 600 dpi (1,200 dpi equivalent x 1,200 dpi equiv...
Page 418 - Toner Cartridges
Consumables 19Y4-07L The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables ( Consumables(P. 9) ). For optimum print q...
Page 419 - Manuals Included with the Machine
Manuals Included with the Machine 19Y4-07R The manuals listed below are included with the machine. Refer to them as necessary. Getting Started Read this manual first. It describes basic setup procedures, fromremoving the packing materials to setting up the machine. User's Guide (This Manual) This ma...
Page 420 - How to Find the Topic You Are Looking for
Using User's Guide 19Y4-07S The User's Guide is a manual that can be viewed on your computer, smartphone, or other similar device. How to Find the Topic You Are Looking for You can find the page you are looking for using the following 2 methods. Search the contents You can find the page you are look...
Page 421 - Screen Layout of User's Guide; Top Page
Screen Layout of User's Guide 19Y4-07U The User's Guide is divided into different screens, and the content of each screen varies. Top Page Appears when the User's Guide starts. Contents The titles of chapters are displayed. / Click to display all items, including those nested underneath other items....
Page 423 - Topic Page; Navigation; Search
Click to display the corresponding topic page. Topic Page Contains information about how to configure and use the machine. Navigation See what chapter topic you are currently viewing. / Click to display the hidden detailed descriptions. Click to close the detailed descriptions. Click to go to the co...
Page 424 - Search result
[Enter keyword(s) here] Enter a keyword or keywords and click to display the search results. Search for pages containing all keywords by spacing keywords apart. Search for only pages with exact matches by enclosing keyword phrases in double quotation marks. Search result Displays the search results ...
Page 425 - Marks; Keys and Buttons Used in this Manual; Screens Used in This Manual
Viewing User's Guide 19Y4-07W Marks Cautions regarding safety, restrictions and cautions regarding the handling of the machine, useful tips, and other information are indicated using the marks below. Indicates a warning concerning operations that may lead to death or injury to persons if not perform...
Page 426 - Others
Others 19Y4-07Y This section describes basic Windows operations and includes disclaimers, copyright information, and other information. From here you can also display a Menu Route Map (in PDF format) that summarizes the setting menu using a list. Appendix 420
Page 427 - Basic Windows Operations; Displaying the Printer Folder
Basic Windows Operations 19Y4-080 Displaying the Printer Folder(P. 421) Enabling [Network discovery](P. 421) Displaying Shared Printers in the Print Server(P. 422) Displaying the [Software Programs/Manuals Setup] Screen(P. 422) Printing a Test Page in Windows(P. 423) Checking the Bit Architecture(P....
Page 428 - Displaying Shared Printers in the Print Server; Open Windows Explorer.
Right-click [ ] select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery]. Windows Server 2008 [Start] select [Control Panel] double-click [Network and Sharing Center] select [Turn on network discovery] unde...
Page 429 - Printing a Test Page in Windows
Windows Vista/7/Server 2008 [Start] enter "D:\MInst.exe" in [Search programs and files] or [Start Search] press the [ENTER] key. Windows 8/Server 2012 Right-click the lower-left corner of the screen [Run] enter "D:\MInst.exe" click [OK] Windows 8.1/Server 2012 R2 Right-click [Start] ...
Page 430 - Checking the Bit Architecture; Check the bit architecture.
➠ The test page is printed. ◼ Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below. 1 Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel]. Windows 8/Server 2012 Right-click the lower-lef...
Page 431 - Checking the Computer Name
◼ Checking the Computer Name Windows Vista/7/8/10/Server 2008/Server 2012 1 Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [Control Panel]. Windows 8.1/Server 2012 R2 Right-click [Start...
Page 432 - Checking the Printer Port
Windows Server 2003 1 [Start] select [Control Panel] [System]. 2 Click [Change] in [Computer Name] tab. 3 Check the computer name. ◼ Checking the Printer Port 1 Open the printer folder. Displaying the Printer Folder(P. 421) 2 Right-click the printer driver icon for this machine and click [Printer pr...
Page 433 - Checking Bidirectional Communication
3 In the [Ports] tab, check that the port is selected correctly. If you are using a network connection and have changed the machine's IP address ● If [Description] for the selected port is [Canon MFNP Port], and the machine and the computer are on thesame subnet, then the connection will be maintain...
Page 434 - Checking the SSID to Which Your Computer Is Connected
2 Right-click the printer driver icon for this machine and click [Printer properties] or[Properties]. 3 In the [Ports] tab, make sure that the [Enable bidirectional support] check box isselected. ◼ Checking the SSID to Which Your Computer Is Connected If your computer is connected to a wireless LAN ...
Page 436 - Menu Route Map
Menu Route Map 19Y4-081 For the settings on the machine's display, see "Menu Route Map" (PDF manual). Appendix 430
Page 437 - Notice; IPv6 Ready Logo; Disclaimers
Notice 19Y4-082 ◼ IPv6 Ready Logo The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-1 established by the IPv6 Forum. ◼ Disclaimers ● The information in this document is subject to change without notice. ● CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS M...
Page 438 - Copyright
Protected by U.S. Patents 5,737,599; 5,781,785; 5,819,301; 5,929,866; 5,943,063; 6,073,148; 6,515,763; 6,639,593; 6,754,382; 7,046,403; 7,213,269; 7,242,415; Patents pending in the U.S. and other countries. All instances of the name PostScript in the text are references to the PostScript language as...
Page 461 - mDNSResponder
- 21 - mDNSResponder (part of mDNSShared) * Copyright (c) 2003-2004, Apple Computer, Inc. All rights reserved. * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions are met: * * 1. Redistributions of source code mu...