Canon Bubble Jet S300- User Manual

8 Safety Precautions Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if y...

9 Safety Precautions Never plug the printer into a power socket that is shared with other equipment (extension lead, double adapter, etc.). Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the ...

10 Safety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. ■ Working around the printer...

11 Safety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or ...

12 Safety Precautions ■ Power supply Never remove the plug by pulling on the cord. Do not use an extension lead. If you do not intend to use the printer for a long period of time, unplug the printer after turning it off. Never use a power supply voltage other than that supplied in the country of pur...

13 Safety Precautions ■ Working around the printer Never put your hands or fingers in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid)...

14 Printer Parts and Their Functions Printer Parts and Their Functions • Front View • Rear View • Inside the Printer • Operation Panel

Front View 15 Printer Parts and Their Functions Front View Paper GuideWhen loading paper, ensure the left edge just touches this guide.To move the paper guide, pinch the knob and slide in the appropriate direction. Paper Rest Sheet FeederLoad paper here. Paper feeds automatically, one sheet at a tim...

Rear View 16 Printer Parts and Their Functions Rear View USB PortConnects the printer to a computer through a USB interface.

Inside the Printer 17 Printer Parts and Their Functions Inside the Printer Print Head Lock LeverLocks the print head into the holder. Once the print head is installed, do not touch this lever. Paper Thickness LeverAdjusts the gap between the print head and the surface of the printing paper. Print He...

Opening the Printer Properties Dialog Box 20 Printer Driver Functions (Windows) Opening the Printer Properties Dialog Box The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. ■ Opening the Printer Properties dialog box from your ...

Opening the Printer Properties Dialog Box 21 Printer Driver Functions (Windows) ■ Opening the Printer Properties dialog box directly from the Start menu This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs.When ...

Printer Properties Dialog Box Description 22 Printer Driver Functions (Windows) Printer Properties Dialog Box Description Note ➤ The screens in this section refer to Windows 98/Windows Me operation. The equivalent screens for Windows 2000 may look slightly different. • Main Tab• Page Setup Tab• Stam...

Printer Properties Dialog Box Description 23 Printer Driver Functions (Windows) Main Tab (1) Media Type Ensure this setting matches the type of media loaded in the printer. (2) Print Quality Select the print quality you require from among the different options. To select custom Print quality, select...

Printer Properties Dialog Box Description 25 Printer Driver Functions (Windows) Page Setup Tab (1) Page Size Ensure the correct paper size is selected. (6) (2) (1) (3) (4) (5)

Printer Properties Dialog Box Description 26 Printer Driver Functions (Windows) (2) Orientation Select landscape or portrait printing and ensure it is the same orientation used in the application. (3) Printing Type Select the printing method from among the following. Normal-size Printing The documen...

Printer Properties Dialog Box Description 29 Printer Driver Functions (Windows) Effects Tab (1) Simulate Illustration This function manipulates colour image data with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar. (5) (1) (2) (4) (3)

Printer Properties Dialog Box Description 31 Printer Driver Functions (Windows) Profiles Tab (1) Printing Profiles This list displays the printing settings currently registered in the Profiles tab.The Current Settings profile contains the settings currently specified in the Main, Page Setup, Stamp/B...

Printer Properties Dialog Box Description 33 Printer Driver Functions (Windows) Maintenance Tab (1) Cleaning Click to start print head cleaning. (2) Deep Cleaning Click to start print head deep cleaning.Use this function only if Cleaning has not improved the print quality. (1) (2) (7) (5) (9) (10) (...

BJ Status Monitor Functions 35 Printer Driver Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor allows you to check the status of the printer. If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. When the low ink warning i...

BJ Status Monitor Functions 37 Printer Driver Functions (Windows) ■ When errors occur The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper or paper jams.In such cases, take the appropriate action as described in the Printer Status tab.In Window...

Cancelling a Print Job 38 Printer Driver Functions (Windows) Cancelling a Print Job To cancel the current print job, first open the BJ Status Monitor. 1 Click the Canon BJ Status Monitor icon on the Task Bar. 2 Click Cancel Printing. Note ➤ If Cancel Printing is greyed out, press the printer's RESUM...

Uninstalling Printer Drivers 39 Printer Driver Functions (Windows) Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers. This allows you to delete all the files associated with the printer driver at the same time. 1 Click the Start button and select Programs, Canon...

Description of Print Settings 41 Printer Driver Functions (Macintosh) Description of Print Settings • Page Setup Dialog Box • Printer Utility Dialog Box • Print Dialog Box • Detailed Setting Dialog Box • Options Dialog Box • Register Settings Dialog Box

Description of Print Settings 42 Printer Driver Functions (Macintosh) Page Setup Dialog Box The Page Setup dialog box contains settings for the printed page, such as the size of the print media, and resizing the printed image. To open the Page Setup dialog box, select Page Setup from the File menu i...

Description of Print Settings 44 Printer Driver Functions (Macintosh) Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. (1) Select the function you wish to perform. (2) Display area showing the various maintenance...

Description of Print Settings 46 Printer Driver Functions (Macintosh) Print Dialog Box The Print dialog box specifies the media type and print settings to be used for your print job. To open the Print dialog box, select Print from the File menu in your application program. (1) Media Type Ensure this...

Description of Print Settings 48 Printer Driver Functions (Macintosh) Detailed Setting Dialog Box To open the Detailed Setting dialog box, select Manual in the Print dialog box and then click Details.... ■ Quality panel (1) Panel display iconsClick these icons to switch between panels in the Detaile...

Description of Print Settings 50 Printer Driver Functions (Macintosh) ■ Special Effects Panel To display the Special Effects panel, click the Special effects display icon. (1) Simulate illustration This function manipulates colour image with certain effects. Select the check box and adjust the brigh...

Description of Print Settings 54 Printer Driver Functions (Macintosh) Options Dialog Box To open the Options dialog box, click the Options... button in the Print dialog box. (1) Page Layout Use this function to print more than one page on a single sheet of paper. Typically, this setting is set to di...

Description of Print Settings 56 Printer Driver Functions (Macintosh) Register Settings Dialog Box To open the Register Settings dialog box, click the Apply... button in the Print dialog box. (1) Settings Displays a list of the registered print settings. (2) Import Imports a set of print settings. T...

BJ Print Monitor 57 Printer Driver Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to check the progress of print jobs. You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility. ■ Opening the BJ Print Monitor 1 Select Chooser from the Apple ...

BJ Print Monitor 58 Printer Driver Functions (Macintosh) ■ BJ Print Monitor Functions The BJ Print Monitor allows you to change the print order of documents queued for printing.To change the print order, place the mouse pointer over the name of the document, hold the mouse button down while dragging...

Cancelling a Print Job 59 Printer Driver Functions (Macintosh) Cancelling a Print Job When the BJ Print Monitor is running, you can use it to cancel or suspend the current print job. 1 Select BJ Print Monitor in the Application Menu. 2 Click the name of the print job you wish to cancel, then click ....

Using the Printer with a Network 60 Printer Driver Functions (Macintosh) Using the Printer with a Network The printer can be used with an Ethernet network environment. Follow the steps described below to connect the printer to the network. ■ Before Setting up the Printer Install the printer driver o...

Using the Printer with a Network 62 Printer Driver Functions (Macintosh) ■ Checking Print Status • Checking print status from the print server To check the status of a print job from the print server, start the BJ Print Monitor. Select BJ Print Monitor in the Application Menu.To close the BJ Print M...

Using the Printer with a Network 63 Printer Driver Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ➤ • You can determine the owner of a computer by...

Uninstalling Printer Drivers 64 Printer Driver Functions (Macintosh) Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program files associated with it at the same time. Before proceeding, ensure you save any unsaved files in any currently r...

65 Routine Maintenance Routine Maintenance • When to Replace Ink Tank and Maintain Print Head • Replacing an Ink Tank • Printing the Nozzle Check Pattern • Print Head Cleaning • Print Head Deep Cleaning • Enabling Low Ink Warning • Transporting the Printer

When to Replace Ink Tank and Maintain Print Head 66 Routine Maintenance When to Replace Ink Tank and Maintain Print Head When printing becomes faint or colours are incorrect, see if the print head nozzles are clogged and clean them first. Follow the procedures below and replace an ink tank if necess...

Replacing an Ink Tank 67 Routine Maintenance Replacing an Ink Tank When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position. • Black: BCI-24 Black • Colour: BCI-24 Color Note ➤ Damage ...

Replacing an Ink Tank 68 Routine Maintenance 2 Remove the empty ink tank. Pull the tab on the ink tank towards you to release. Then lift it from its slot. Do not touch the lock lever; remove only the ink tank. Important ➤ • Handle ink tanks carefully to avoid staining clothing or the surrounding are...

Printing the Nozzle Check Pattern 72 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects normally from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the colour is ...

Printing the Nozzle Check Pattern 73 Routine Maintenance Macintosh 1 With the printer on, load a sheet of A4 or Letter paper in the printer. 2 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to...

Printing the Nozzle Check Pattern 74 Routine Maintenance ■ Printing the Nozzle Check Pattern through the Printer 1 With the printer on, load a sheet of A4 or Letter paper in the printer. 2 Hold the RESUME/CANCEL button down until the POWER lamp flashes twice. ➡ Examining the Nozzle Check Pattern

Print Head Cleaning 76 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged.Head cleaning can be performed either from the printer drivers or from the printer itself. Note ➤ Cleaning the head consumes ink, so perform head cleaning only when ne...

Print Head Cleaning 78 Routine Maintenance 5 Select the ink nozzles to be cleaned, and then click OK. All colours/All colors: All nozzlesBlack: Black ink nozzles Colour/Color: Colour ink nozzles ■ Cleaning the Print Head from the Printer This operation cleans all nozzles, both black and colour. Beca...

Print Head Deep Cleaning 79 Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try deep cleaning, which is a more powerful process. Perform print head deep cleaning from the printer driver. Note ➤ Print head deep cleaning consumes ink, so ...

Print Head Deep Cleaning 80 Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog box. 4 Select Cleaning...

Enabling Low Ink Warning 81 Routine Maintenance Enabling Low Ink Warning The low ink warning can be enabled/disabled from the printer driver. This notifies you of low ink levels during printing. ■ How Low Ink Warning Works Enable a low ink warning when installing a new ink tank. Reset the ink counte...

Enabling Low Ink Warning 82 Routine Maintenance ■ Low Ink Warning Display The '!' shows a low ink level in the ink tank. BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) The colour ink becomes low. The colour ink becomes low.

Enabling Low Ink Warning 83 Routine Maintenance Macintosh Note ➤ When the background printing is enabled, the low ink warning is displayed on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ How to Display Low Ink Warning Correctly • Reset the ink counter every time you install a new ink tank ...

Enabling Low Ink Warning 84 Routine Maintenance ■ Setting Low Ink Warning Note ➤ Reset the ink counter every time installing a new ink tank when the low ink warning is enabled. Otherwise the ink levels will not be displayed accurately. • Enabling Low Ink Warning Windows 1 Ensure the printer is on an...

Enabling Low Ink Warning 86 Routine Maintenance 2 Click Utilities icon to open the Printer Utility dialog box. 3 Select Remaining ink level setting from the pull-down menu and click Ink Counter Reset. 4 Select the ink tank you have just installed and click Execute.

Transporting the Printer 87 Routine Maintenance Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material inside of a sturdy box. 1 Turn the printer off. 2...

91 Printing Media Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301N/GP-301 • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo Paper Pro PR-101 • Photo Paper Pro PC-101S • Transparencies CF-102 • T-Shirt Transfers TR-201 •...

Compatible Media Types 92 Printing Media Compatible Media Types You can use the following types of paper and other media. ■ Size • Standard paper: From A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal size (215.9 x 355.6 mm / 8.5 x 14.0 in) • Non-standard paper: From 90.0 x 120.0 mm to 215.9 x 5...

Compatible Media Types 93 Printing Media ■ Weight 64 to 105 g/m 2 (17 to 28 lb) Do not use paper heavier than this, as it could jam in the printer. ■ Types The following types of media can be used.For more information about the media and the printing methods, refer to the specific sections. Plain pa...

Envelopes 94 Printing Media Envelopes Use either European DL or US Com. #10 size envelopes. ■ Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below. 2 If the envelopes are curled, hold the opposite corners and gently bend them in the oppo...

Envelopes 95 Printing Media 3 If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 3 mm (0.1 in)....

Envelopes 96 Printing Media ■ Loading • Place envelopes lengthwise with the flap to the left and the address side facing upwards. • Set the paper thickness lever to the right. • Up to 10 envelopes can be loaded at once. Note ➤ If the envelopes still do not feed properly even after removing curl, cle...

Envelopes 97 Printing Media The paper roller starts rotating ten times as it cleans.Repeat this three times. 3 Load a sheet of A4 or Letter sized plain paper in the printer. 4 Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times to feed the sheet.Repeat this three tim...

High Resolution Paper HR-101N 98 Printing Media High Resolution Paper HR-101N This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. ■ Loading • Load the paper with the whiter side facing up....

High Gloss Photo Film HG-201 102 Printing Media High Gloss Photo Film HG-201 This film has an extremely glossy surface, ideal for printing photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the film with the cut corner at the upper right. • If the film is curled,...

Glossy Photo Cards FM-101 104 Printing Media Glossy Photo Cards FM-101 Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of FM-101, make the images sl...

Photo Paper Pro PR-101 106 Printing Media Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. It is ideal for printing high quality photographs. ■ Loading • Load only one sheet at a time. • Load the paper with the glossier ...

Photo Paper Pro PC-101S 109 Printing Media Photo Paper Pro PC-101S Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of PC-101S, make the images slightly...

Photo Paper Pro PC-101S 110 Printing Media ■ Printer Driver Settings • Media Type: Photo Paper Pro • Page Size: Select Custom Size and enter 118.6 x 215.9mm (4.67 x 8.5 in). ■ Applications Settings Enter 109.6 x 160.4mm (4.31 x 6.31 in) in Image Size. For details on how to specify the image size, re...

Transparencies CF-102 111 Printing Media Transparencies CF-102 This film is ideal for printing presentation material for use with overhead projectors. ■ Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. • ...

Banner Paper 115 Printing Media Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). ■ Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually ne...

118 Troubleshooting Troubleshooting • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange • An Error Message is Displayed on the Screen • Low Ink ...

Cannot Install the Printer Driver 119 Troubleshooting Cannot Install the Printer Driver ■ Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the Quick Start Guide. If the printer driver was not installed correctly, reinstall it. If...

Cannot Install the Printer Driver 120 Troubleshooting ■ If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM, open the My Computer window, and then double-click the CD-ROM icon. Note ➤ If you are typing in the file name,...

Print Quality is Poor or Contains Errors 121 Troubleshooting Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or In...

Print Quality is Poor or Contains Errors 122 Troubleshooting Cannot Print to End of Job ■ Confirm the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box fo...

Print Quality is Poor or Contains Errors 123 Troubleshooting Colours are Unclear ■ Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the ...

Print Quality is Poor or Contains Errors 124 Troubleshooting Meaningless Characters or Symbols are Printed ■ If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application...

Print Quality is Poor or Contains Errors 125 Troubleshooting Printing is Blurred/Colours are Wrong ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the print head. ➡ Printing the Nozzle Check Pattern ➡ Print Head Cle...

Print Quality is Poor or Contains Errors 126 Troubleshooting Straight Lines are Misaligned ■ Align the print head. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 Click the Maintenance tab. 3 Click Print Head Alignment. Follow the instructions on the s...

Print Quality is Poor or Contains Errors 128 Troubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, click High for the Print Quality setting. Macintosh 1...

Print Quality is Poor or Contains Errors 129 Troubleshooting Printed Paper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colours or photographs). ■ Reduce the Intensity setting in the printer driver and try printi...

Print Quality is Poor or Contains Errors 131 Troubleshooting Back of Paper is Smudged ■ If the next page prints before the ink is dry, enable the Pause Page printer driver setting. You can either remove each printed sheet from the output tray as soon as it is printed, or enable Pause Page to pause a...

Print Quality is Poor or Contains Errors 132 Troubleshooting Macintosh 1 Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 2 Click the Utilities button. 3 Select Custom Settings form the pull-down menu. 4 Select Pause betwee...

Print Quality is Poor or Contains Errors 133 Troubleshooting Printed Surface is Scratched ■ Ensure you are using suitable paper. • The paper weight must be less than 105 g/m 2 (28 lb). If you use paper heavier than 105 g/m 2 (28 lb), the print head may scratch the printed surface.Clean the print hea...

Print Quality is Poor or Contains Errors 135 Troubleshooting White Streaks ■ Print the nozzle check pattern to check the ink output. If a specific colour does not print in the nozzle check pattern, clean the print head. ➡ Printing the Nozzle Check Pattern ➡ Print Head Cleaning The problem can also b...

Print Quality is Poor or Contains Errors 136 Troubleshooting Colours are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, click High for the Print Q...

Print Quality is Poor or Contains Errors 137 Troubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Properties dialog box. ➡ Opening the Printer Properties Dialog Box 2 On the Main tab, select Custom for the Print Quality setting, and clic...

Printer Does Not Start or Stops During Print Jobs 138 Troubleshooting Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move

Printer Does Not Start or Stops During Print Jobs 139 Troubleshooting Printing Does Not Start ■ Ensure the printer is turned on. If the POWER lamp is off, press the POWER button.If the POWER lamp is flashing green, the printer is initialising. Wait until the POWER lamp stops flashing. Note ➤ When pr...

Printer Does Not Start or Stops During Print Jobs 140 Troubleshooting ■ Ensure the correct printer driver is selected. In Windows, ensure that Canon S300 is selected in the Print dialog box.In Macintosh, ensure that S300 is selected in the Chooser. Note ➤ In Windows, you can set the Canon S300 as th...

Printer Does Not Start or Stops During Print Jobs 141 Troubleshooting Printing Stops Before It is Completed ■ Check the status of the POWER lamp. When the POWER lamp is flashing green, the printer is processing data. Printing a large amount of data such as a photo or graphics takes time for the comp...

Printer Does Not Start or Stops During Print Jobs 142 Troubleshooting Printer Moves But Does Not Print ■ Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the print head. ➡ Printing the Nozzle Check Pattern ➡ Print Head...

Printer Does Not Start or Stops During Print Jobs 143 Troubleshooting Print Head Holder Does Not Move ■ Ensure the printer is turned on. The print head holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is flashing gr...

Paper Does Not Feed Properly or Paper Jams 144 Troubleshooting Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Envelopes or Post Cards Do Not Feed Properly • Paper Jams

Paper Does Not Feed Properly or Paper Jams 145 Troubleshooting Paper Does Not Feed Properly ■ Confirm the paper conditions. • The paper is not too thick (less than 105g/m 2 / 28 lb). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled. ...

Paper Does Not Feed Properly or Paper Jams 146 Troubleshooting Envelopes or Post Cards Do Not Feed Properly If envelopes or post cards do not feed properly even after removing curl, clean the paper feed roller. 1 Ensure the printer is on and there is not any paper loaded in the printer. 2 Hold the R...

Paper Does Not Feed Properly or Paper Jams 147 Troubleshooting Paper Jams Remove the paper according to the following procedure. 1 Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, op...

The POWER Lamp Flashes Orange 148 Troubleshooting The POWER Lamp Flashes Orange An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action. ■ Two flashes: Out of paper, paper jam or paper feed error Repl...

The POWER Lamp Flashes Orange 149 Troubleshooting ■ Six flashes: No print head installed Install a print head. ■ Seven flashes: Defective print head Contact a Canon service representative. ■ Eight flashes: Waste ink tank almost full The printer has a built-in waste ink tank for the ink used during p...

An Error Message is Displayed on the Screen 151 Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx • Application Error or General Protection Fault • Other Error Messages • Other Error Messages Windows Windows Windows Macintosh

An Error Message is Displayed on the Screen 152 Troubleshooting Error Writing to USBxxx ■ Ensure the printer is turned on. If the POWER lamp is off, turn the printer on.If the POWER lamp is flashing green, the printer is initialising. Wait until the POWER lamp stops flashing. ■ Ensure the printer is...

An Error Message is Displayed on the Screen 153 Troubleshooting 4 On the Details tab, click Spool Settings and then select Print directly to the printer.In Windows 2000, click the Advanced tab and then click Print directly to the printer. ■ Verify the USB port status. 1 Right-click My Computer and s...

An Error Message is Displayed on the Screen 155 Troubleshooting ■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to FILE as follows. 1 Click the Start button, then click Settings and Printers. 2 Display the WPS or CAPT driver properties, and click the De...

An Error Message is Displayed on the Screen 156 Troubleshooting Application Error or General Protection Fault ■ Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application ma...

An Error Message is Displayed on the Screen 157 Troubleshooting ■ Check the amount of free space on the hard disk. You may need to increase the amount of free space by deleting any unnecessary files. ■ If the problem only occurs when printing a specific document, try editing the document and then pr...

An Error Message is Displayed on the Screen 158 Troubleshooting Other Error Messages ■ If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. ...

Low Ink Warning Displays Ink Tank with '?' 163 Troubleshooting Macintosh 1 Ensure the printer is on and open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. 2 Click the Utilities icon to open the Printer Utilities dialog box. 3...

Problems Unique to Windows 164 Troubleshooting Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows 98/Windows Me only) • Cannot Print Normally Windows

Problems Unique to Windows 167 Troubleshooting Cannot Print Normally ■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to FILE as follows. The WPS (Windows Printing System) driver or CAPT (Canon Advanced Printing Technology) driver may disrupt normal prin...

Problems Unique to the Macintosh 168 Troubleshooting Problems Unique to the Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Macintosh

Problems Unique to the Macintosh 169 Troubleshooting Jagged Text or Graphics, or Banded Gradations ■ Ensure your application supports Quick Draw. If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S300 is not a PostScri...

Problems Unique to the Macintosh 170 Troubleshooting Cannot Print in Background ■ Ensure background printing is enabled. 1 In the Apple menu, select Chooser. 2 Click Backgrounding on. ■ Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space.You m...

171 Appendices Appendices • Deleting an Unknown Device Windows

Deleting an Unknown Device 172 Appendices Deleting an Unknown Device If printer driver installation was not successful, carry out the procedure described in “Notes on Handling the USB interface (for Windows Users)” in the Quick Start Guide. If the problem remains, follow the steps below to delete th...

Deleting an Unknown Device 173 Appendices • If the unknown device is under Universal serial bus controller • If the unknown device is under Other devices

175 Specifications Specifications Printing method: Bubble Jet on-demand Printing resolution: 2400 (horizontal) × 1200 (vertical) dpi. max. Print speed (printing with Canon standard pattern): Black printing Draft: 11 ppm Standard: 9.5 ppm Colour printing Draft: 7.5 ppm Standard: 4.1 ppm Print directi...

178 Specifications ■ Feed method: Continuous feed through auto sheet feeder For Plain Paper, Envelopes, High Resolution Paper,Glossy Photo Paper, High Gloss Photo Film,Glossy Photo Cards, Photo Paper Pro,Transparencies, T-shirt Transfers, Banner Paper ■ Sheet feeder capacity: Plain Paper (75 gsm) 10...

179 Specifications ■ Ordinary print media: Regular size: A4, A5, B5, Letter, Legal, European DL, US Com.#10 Custom size: width: 90.0 to 215.9 mm (3.54 to 8.5 in) height: 120.0 to 584.2mm (4.72 to 23.0 in) Weight: 64 to 105 g/m 2 (17 to 28 lb) Canon Special media: High Resolution Paper HR-101N Glossy...

180 Specifications ■ Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 300, 600, 1200, 2400 dpi ■ Print Head: Black: 320 nozzles (600 dpi) Cyan, Magenta, Yellow: 128 nozzles per each colour (600 dpi) ■ Ink Tanks: Capacity: Black (BCI-24 Bl...

181 Specifications ■ Printer driver operating environment: IBM PC/AT-compatible computer running on Windows 98, Windows Me, Windows 2000 or Macintosh computers with USB interface running on Mac OS 8.5 - Mac OS 9.X ■ Hard disk space: Approx. 15 MB to install on Windows 98 and Windows Me, 30 MB on Mac...

189 Index A Application Error 156 B Background printing (Macintosh) 57 Background printing (Windows) 166 Banner Paper 115 BCI-24 Black 67 BCI-24 Color 67 BJ Print Monitor (Macintosh) 57 BJ Status Dialog (Macintosh) 82, 161 BJ Status Monitor (Macintosh) 63 BJ Status Monitor (Windows) 35, 82, 158, 161...