Page 2 - Using Your Documentation; Quick Start Guide; Conventions
iii Using Your Documentation The following documentation is supplied with the Canon BJC-5000Series Color Bubble Jet™ Printer to help you efficiently use your newprinter. Quick Start Guide This booklet describes the steps you follow to unpack and set up yourprinter and install the BJC-5000 Series Pri...
Page 3 - When you press a Windows button, it appears in bold: Click OK.
iv Distinctive typefaces identify the printer buttons you press, the lights onthe operator panel, and any commands you enter at your computer. ❍ The buttons you press appear in this typeface: POWER button. ❍ The lights on your printer appear in this typeface: POWER/ERROR light. ❍ When you type somet...
Page 4 - Contents
v 1 Introduction ...................................................................................................... 1-1 Supplies and Accessories .................................................................................... 1-2 BJ Cartridges and BJ Tanks ......................................
Page 6 - Introduction
Chapter 1 Introduction 1-1 Introduction Congratulations on your purchase of the Canon BJC-5000 Series Color Bubble Jet™ Printer. We appreciate your choosing this printer to meetyour printing needs. The BJC-5000 Series printers, with Canon’s new dual print head system,offer excellent print quality an...
Page 7 - Supplies and Accessories; BJ Cartridges and BJ Tanks
1-2 Introduction Chapter 1 Supplies and Accessories Your BJC-5000 Series printer supports excellent and unique print mediaoptions that will allow you to produce dazzling, professional, and funpresentations. All of these print media are specially designed andmanufactured to work with your Canon color...
Page 8 - Canon Specialty Papers
Chapter 1 Introduction 1-3 Introduction N Canon has more engineers dedicated to creating quality ink for providingthe best results for output from Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks, and the use of third-party inks does not invalidate ...
Page 9 - Canon Customer Care Center; *Support program specifics subject to change without notice.; Canon Canada
1-4 Introduction Chapter 1 Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technicalsupport options* including: ❍ 24-hour, 7-day-a-week, toll-free automated support fortroubleshooting issues on most current products (1-800-423-2366) ❍ Speak to a technician fre...
Page 10 - Servicing the Printer; Important Safety Instructions
Chapter 1 Introduction 1-5 Introduction Servicing the Printer The Canon BJC-5000 Series Color Bubble Jet Printer is designed withthe latest technology to provide trouble-free operation. The WarrantyCard that comes with the printer describes Canon’s limited one-yearwarranty for your Bubble Jet printe...
Page 14 - Installing a Printer Driver; Using the Printer With
Chapter 2 Using the Printer With Windows 2-1 This chapter describes how to use the printer with your Windows 95applications. It includes: ❍ Installing a printer driver ❍ Printing a document ❍ Printer setup within Windows 95 ❍ The Windows tabs ❍ Printing speed versus color N Before using your printer...
Page 15 - Printing a Document; Make sure
2-2 Using the Printer With Windows Chapter 2 Printing a Document This procedure describes the general steps required for printing fromvarious Windows applications. The exact steps for printing a documentmay vary depending on the application program you are using. Refer to your software application’s...
Page 16 - Printer Setup Within Windows 95; Using the Printer Driver in Windows 95
Chapter 2 Using the Printer With Windows 2-3 Printer Setup Within Windows 95 You can use the printer with all your Windows 95 applications. Opening the Printer Properties Dialog Box in Windows 95 You can open the Properties dialog box in one of the following ways: ❍ From within any Windows applicati...
Page 17 - The Windows Tabs; General
2-4 Using the Printer With Windows Chapter 2 The Windows Tabs The BJC-5000 Series Printer Driver for Windows 95 has several tabsfrom which you can select your printing options and learn about yourprinter driver as well as your printer. N Be sure to use the help features described on page 2-3 to lear...
Page 18 - Details
Chapter 2 Using the Printer With Windows 2-5 Using the Printer W ith W indows ❍ Details This tab allows you to specify printer port settings, spool settings,and time-out settings. (You see this tab when you open theProperties dialog box from the Printers folder, not from within aWindows application....
Page 19 - Settings
2-6 Using the Printer With Windows Chapter 2 ❍ Settings This tab allows you to select the type of printing, print quality, andpaper type. USES BLACKINK ONLY(EVEN IF ACOLORCARTRIDGE ISINSTALLED);IMAGE ISCONVERTEDTO GRAYSCALE SPECIFY PRINTMEDIA SPECIFY SIZEOF PRINT MEDIA SPECIFYORIENTATION• PORTRAIT• ...
Page 20 - Troubleshooting
Chapter 2 Using the Printer With Windows 2-7 Using the Printer W ith W indows ❍ Troubleshooting This tab helps you analyze common printing problems andrecommends corrective actions. It also includes the About button,which displays version and copyright information about the device. CLICK ON ANY OF T...
Page 21 - Maintenance
2-8 Using the Printer With Windows Chapter 2 ❍ Maintenance This tab allows you to perform routine Maintenance tasks to keepyour printer operating at optimum efficiency. See the information starting on page 4-4 for complete details onusing these procedures. CLICK ON THIS BOX TOALIGN THE PRINT HEADS C...
Page 22 - To save the settings and exit, click the OK button.; Printing Speed Versus Color
Chapter 2 Using the Printer With Windows 2-9 Using the Printer W ith W indows Specifying Your Printing Options on the Windows Tabs Be sure to use your on-line help to find out about the settings availablefor each printing option. ❍ To move between the Windows tabs, click on any of the tabs. ❍ To sav...
Page 23 - Ways to Improve Print Speed in Windows 95
2-10 Using the Printer With Windows Chapter 2 Ways to Improve Print Speed in Windows 95 To improve printing speed, you can try the following: ❍ Set the parallel port to ECP To achieve the optimum performance from your printer, the parallelport must be set to ECP. If the port is not set to ECP, you m...
Page 24 - Selecting Paper Types; Plain Paper; Paper Handling
Chapter 3 Paper Handling 3-1 Paper Handling This chapter describes how to use the printer for all your printingoperations. It includes: ❍ Selecting paper ❍ Summary of printer settings for various print media ❍ Loading paper ❍ Printing on envelopes ❍ Using Canon Specialty Papers To ensure the best pe...
Page 26 - Greeting Cards
Chapter 3 Paper Handling 3-3 Paper Handling T-Shirt Transfers Use Canon’s popular T-Shirt Transfers TR-101 or TR-201 to create andpersonalize T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton orcotton/poly blend fabric. Your ...
Page 27 - Transparencies; Paper Guidelines
3-4 Paper Handling Chapter 3 Transparencies Transparencies CF-102 from Canon are recommended. Thesetransparencies produce excellent contrast, sharpness, and color. Assorted Paper Starter Kit If you would like to try some of the papers described above, look forCanon’s Starter Kit. It contains an asso...
Page 28 - Paper Sizes; Paper Size
Chapter 3 Paper Handling 3-5 Paper Handling Paper Sizes The BJC-5000 Series printer supports these page sizes: Paper Size Measurements Feed Method Letter 8.5 in × 11 in Auto Legal 8.5 in × 14 in Auto A4 210 mm × 297 mm Auto A3 297 mm × 420 mm Manual A5 148 mm × 210 mm Auto B4 257 mm x 364 mm Manual ...
Page 29 - Media Types; Paper Feed
3-6 Paper Handling Chapter 3 Media Types Paper Feed Media Method Limit (Sheets) Plain Paper Auto Approx. 130 (0.4” stack) High Gloss Photo Film Manual 1 HG-101 or HG-201 Glossy Photo Paper Auto 1 GP-201 Banner Paper Manual 1 (2 to 6) Brilliant White Paper Auto Approx. 130(0.4” stack) LetterPlus Lett...
Page 30 - Loading Paper; Automatically Feeding Paper; Pull the paper
Chapter 3 Paper Handling 3-7 Paper Handling Loading Paper You can stack paper in the sheet feeder to load it automatically, or youcan manually feed one sheet at a time through the manual feed slot onthe back of the printer. You can place approximately 130 sheets of plain paper (20 lb or 64 g /m 2 ) ...
Page 31 - Start your
❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feedinto the printer first. ❍ Align the edge of the paper with the right edge of thesheet feeder and secure the stack with the paper guide. ❍ Do not stack paper beyond the limit mark on the ri...
Page 32 - Auto Feed Guidelines
Chapter 3 Paper Handling 3-9 Paper Handling Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍ Do not open the front cover while printing. ❍ Do not leave paper stacked in the printer for long periods of time;longer sheets of paper may become bent or curled ov...
Page 33 - Manually Feeding Paper; Insert the
3-10 Paper Handling Chapter 3 Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (17 lb to 146 lb, 64 g/m 2 to 550 g/m 2 , or paper thickness up to 0.8 mm). N ❍ You must use manual feed for tabloid (11 × 17 in) paper. ❍ Make sure your printer cable is...
Page 35 - Printing on Envelopes; Prepare the
3-12 Paper Handling Chapter 3 Printing on Envelopes You can stack up to 15 envelopes in the sheet feeder or you can manuallyfeed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DLenvelopes are recommended. You may be able to stack envelopes ofother sizes in the shee...
Page 37 - Using Canon’s Specialty Papers; Specialty Paper Guidelines; Set up your
3-14 Paper Handling Chapter 3 ❍ On the Settings tab, select 10 Envelope or DL Envelopein the Size box. ❍ Now you can start the print operation from yourWindows application. Using Canon’s Specialty Papers This selection provides guidelines for printing on Canon’s SpecialtyPapers and describes special...
Page 38 - Paper type
Chapter 3 Paper Handling 3-15 Paper Handling ❍ Allow the printed sheets of film, paper, or fabric to dry completelybefore storing them. Paper type Drying time (approx.) Canon High Gloss Photo Film HG-101 or HG-201 10 minutes Canon Glossy Photo Paper GP-201 2 minutes Canon Fabric Sheet FS-101 1 hour ...
Page 39 - Canon’s High Resolution Paper HR-101; Using the Cleaning Sheet
3-16 Paper Handling Chapter 3 Canon’s High Resolution Paper HR-101 Canon’s High Resolution Paper HR-101 is designed for high qualityprinting. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (200 sheets), you needto use the cleaning shee...
Page 40 - Printing On a Fabric Sheet; Set up
Chapter 3 Paper Handling 3-17 Paper Handling ❍ Make sure the printer is on. ❍ Open a word processing program (such as Notepad) andprint a blank page. ❍ The printer feeds the cleaning sheet and then ejects it. ❍ Use a cleaning sheet once only. Fabric Sheet FS-101 The Fabric Sheet FS-101 for Canon pri...
Page 42 - Dry and
Chapter 3 Paper Handling 3-19 Paper Handling ❍ In the Settings tab, select Fabric Sheet for the Media andFabric Size for Size. ❍ Now you can start the print operation from yourWindows application. ❍ Let the printed fabric sheet set for about one hour to allow the ink to completely dry. ❍ When dry, p...
Page 43 - Printing on Banner Paper
3-20 Paper Handling Chapter 3 Printing on Banner Paper You load banner paper through the manual feed slot on the back of theprinter. For best results, use Canon Banner Paper. To set up a print job on banner paper, you must decide on the numberof sheets you need. You can print banners from 2 to 6 she...
Page 46 - In the Settings tab, select Letter Banner for the Size.
Chapter 3 Paper Handling 3-23 Paper Handling ❍ In the Settings tab, select Letter Banner for the Size. ❍ Make sure the I will feed paper manually box is checked. ❍ Now you can start the print operation from your Windowsapplication. ❍ Do not allow the paper to hang over the edge of the deskor work ta...
Page 48 - Printer Guidelines; Maintaining the Printer
Chapter 4 Maintaining the Printer 4-1 Maintaining the Printer This chapter covers the care required for your Canon BJC-5000 SeriesColor Bubble Jet Printer. It includes: ❍ Printer guidelines ❍ Cleaning the printer ❍ Printing a test page ❍ Performing printer maintenance through the BJC-5000 SeriesPrin...
Page 49 - Cleaning the Printer
4-2 Maintaining the Printer Chapter 4 ❍ Do not unplug the printer unnecessarily. ❍ Do not unplug the printer or turn off a power strip to which theprinter is attached when the printer’s power is turned on. This mayprevent the BJ cartridge from returning to the home position on theright and being cap...
Page 50 - Printing a Test Print
Chapter 4 Maintaining the Printer 4-3 Maintaining the Printer Clean especially well around the platen area. Be careful not to touch thefilm cable. Clean the exterior of the printer with a soft cloth moistened with water. Clean away smudges and dust. N Do not use paper products (such as paper towels ...
Page 52 - Aligning the Print Heads
Chapter 4 Maintaining the Printer 4-5 Maintaining the Printer Aligning the Print Heads When you click on the Start Auto Head Alignment box, you see thisscreen: N Make sure you have letter-size plain paper loaded. The printer outputs aone-page pattern. When you click the Align Print Heads button, the...
Page 53 - Cleaning the Print Heads; When you click on the Clean Print Heads box, you see this screen:
4-6 Maintaining the Printer Chapter 4 Cleaning the Print Heads Your printer is equipped with a print head cleaning function to ensureconstant high quality printing. When you turn the printer on, it automatically performs print headcleaning (if necessary). You can also initiate the print head cleanin...
Page 54 - Calibrating the Printer Colors
Chapter 4 Maintaining the Printer 4-7 Maintaining the Printer Calibrating the Printer Colors If your printed colors are not what you expect, you may want tocalibrate the printer colors. This function is used to compensate fordifferences in intensity between various video monitors. When you click on ...
Page 55 - BJ Cartridge Guidelines; BC-21e Color BJ Cartridge; Choosing Which BJ Cartridges to Use; Holder 1
4-8 Maintaining the Printer Chapter 4 BJ Cartridge Guidelines You can use these cartridges with the printer: ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks—the BCI-21 Color BJ Tank contains color ink(cyan, magenta, yellow) and the BCI-21 Black BJ Tank contains ...
Page 56 - Replacing BJ Cartridges and BJ Tanks
Chapter 4 Maintaining the Printer 4-9 Maintaining the Printer N ❍ For optimum use of the BJC-5000 Series printer, be sure to install both cartridges. ❍ If you install the BC-23 Enhanced Black BJ Cartridge in Holder 1,the printer will print black only regardless of the cartridge in Holder 2. ❍ You al...
Page 57 - BJ Cartridge and BJ Tank Maintenance
4-10 Maintaining the Printer Chapter 4 N Canon has more engineers dedicated to creating quality ink for providingthe best results for output on Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks and theuse of third-party inks does not invalidate the p...
Page 58 - Replacing a BJ Cartridge
Chapter 4 Maintaining the Printer 4-11 Maintaining the Printer ❍ Make sure both BJ tanks are installed in the BC-21e Color BJ Cartridge. Attempting to use the BC-21e Color BJ Cartridge with one BJ tank only may cause ink clogging. ❍ If spilled, the ink is difficult to remove. Therefore, it’s a good ...
Page 59 - Open the
4-12 Maintaining the Printer Chapter 4 ❍ Lift the cover from the center. ❍ Whenever you open the printer cover, the cartridgeholder moves to the center of the printer. ❍ The POWER/ERROR light blinks while the cartridge holder is positioned in the center of the printer. C Do not attempt to move the c...
Page 62 - Close the
Chapter 4 Maintaining the Printer 4-15 Maintaining the Printer C Do not manually move the mechanism that houses the BJ cartridges. Attempting to move the BJ cartridge holders will damage the printer. N Whenever you turn off the printer, the BJ cartridges move to the homeposition on the right and the...
Page 64 - Slide the new
Chapter 4 Maintaining the Printer 4-17 Maintaining the Printer ❍ The color BJ tank is on the left; the black BJ tank is on theright. ❍ Grasp the tab on the top of the tank and pull forward torelease the BJ tank. ❍ Then lift the BJ tank up and out of the BJ cartridge unit. ❍ Dispose of the BJ tank pr...
Page 66 - Storing a BJ Cartridge
Chapter 4 Maintaining the Printer 4-19 Maintaining the Printer ❍ The printer moves the cartridge holder to the homeposition on the right of the printer. ❍ The printer automatically cleans the print heads. ❍ The next time you start a print operation you will beprompted to perform the Align Print Head...
Page 68 - Transporting the Printer; Turn off the
Chapter 4 Maintaining the Printer 4-21 Maintaining the Printer If you have more than one Ink Cartridge Storage Box, you can hookthem together. Simply connect them by the slides and grooves on thesides of the containers. Transporting the Printer If you plan to move the printer from one location to an...
Page 69 - Pack the
4-22 Maintaining the Printer Chapter 4 ❍ Pack the printer in its original box with the packingsupports. ❍ Make sure the box is marked FRAGILE or HANDLEWITH CARE. ❍ Do not remove the BJ cartridges from the printer or shipa BJ cartridge or a BJ tank from which you have removedthe protective cap . An o...
Page 70 - Identifying Your Printer Problem
T roubleshooting Chapter 5 Troubleshooting 5-1 Due to today’s rapidly changing computer environment, we have placedtroubleshooting information in a variety of places to ensure that the mostaccurate information possible is available. The best way to find currentinformation is through our on-line supp...
Page 71 - Basic Problems; If the printer does not print; If your print quality is not satisfactory
5-2 Troubleshooting Chapter 5 The serial number is located on the label on the back of the printer(near the power cable): N Attempting to repair the printer yourself may void the limited warrantyas to that repair. See the limited warranty information that came withyour printer for details. Basic Pro...
Page 72 - Error Conditions; Clearing Paper Jams
Chapter 5 Troubleshooting 5-3 T roubleshooting Error Conditions When the POWER/ERROR light is orange, a printer error has occurred. The printer beeps to alert you to the type of error condition as follows: ❍ One beep—The printer is starting a maintenance procedure, such ascleaning the print heads or...
Page 74 - Printing Specifications; Printing Method; Specifications
Specifications Appendix A Specifications A-1 Printing Specifications Printing Method Bubble Jet ink-on-demand Paper Handling Automatic feed (17 to 28 lb) Letter 130 sheets Letter+ 100 sheets Legal 100 sheets Transparencies 30 sheets Envelopes 15 envelopes Manual feed (17 to 146 lb) One sheet only; t...
Page 75 - Paper Type
A-2 Specifications Appendix A Paper Type Recommended High gloss photo film Canon High Gloss Photo Film HG-101 or HG-201 Glossy photo paper Canon Glossy Photo Paper GP-201 Banner paper Canon Banner Paper Brilliant white paper Canon Brilliant White Paper LetterPlus letterhead Canon LetterPlus Letterhe...
Page 76 - Printable area; Margin in
Appendix A Specifications A-3 Printable area Printable area for envelopes To ensure the best print quality, make sure printing on envelopes is wellwithin the printable area described below. U.S. COM10 Margin in L 0.25 (6.4 mm) R 0.45 (11.3 mm) T 0.12 (3.0 mm) B 0.65 (16.5 mm) Margins for Fabric Shee...
Page 77 - BJ Cartridges
A-4 Specifications Appendix A BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black24 nozzles for each color (cyan, magenta,yellow) Print head life Approximately 2,000 color pages at 30% coverage BJ tanks BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Ink color Black, cyan, yell...
Page 80 - Glossary
Glossary G-1 Automatic feed Refers to one way in which paper can be fed into the printer when thesheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. Bubble Jet printing An ink jet type of printing that heats the ink to a boiling point in anozzle ...
Page 83 - Printer driver; RGB
G-4 Glossary Printer driver Software that sends printing instructions to a printer. The printer driverkeeps track of the attributes of a printer and the codes the programmust send to access those attributes. RAM Random Access Memory. Printer memory that is used for temporarystorage of information yo...
Page 84 - Index
Index I-1 Index A Accessories: 1-2–3Acoustic noise level: A-5Align print heads: 2-8, 4-3–5, 5-2Assorted Paper Starter Kit: 3-4Authorized Service Facility: 1-5Auto feed guidelines: 3-9Automatic feed: A-1Automatically feeding paper: 3-7–8 B Back Print Film BF-102: 1-3, 3-3–4, 3-6–7, 3-14–15, A-2 BF-10...
Page 90 - FCC Regulations
FCC Regulations FCC-1 FCC Regulations Bubble Jet Printer Model K10901 This device complies with Part 15 of the FCC Rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interference received,including interf...
Page 91 - Canadian Radio Interference Regulations
FCC-2 FCC Regulations Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noiseemissions from digital apparatus as set out in the interference-causingequipment standard entitled “Digital Apparatus,” ICES-003 of theIndustry Canada. Cet appareil ...