Page 3 - Introduction; International ENERGY STAR
1 Introduction This User's Guide uses the following symbols to indicate important information. Always observe theinstructions indicated by these symbols. Indicates instructions that, if ignored, could result in death or serious personal injurycaused by incorrect operation of the equipment.Instructio...
Page 5 - Contents; Printing Your Document
3 Contents Safety Precautions ..................................................................................................................4 Parts and Functions of the Printer ..........................................................................................8 Notes on Handling the USB I...
Page 6 - Safety Precautions; Choosing a location
4 Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely.Do not attempt to use the printer in any way not described in this manual as this could result inunforeseen printer faults or cause a fire or electric shock. Choosing a location Do ...
Page 7 - Cleaning the printer
5 Safety Precautions Cleaning the printer Use a damp cloth to clean the printer. Neveruse flammable solvents such as alcohol, ben-zene or thinner. If flammable solventscome in contact with elec-trical components insidethe printer, such sub-stances could cause a fireor electric shock. Choosing a loca...
Page 8 - BJ Cartridges and ink cartridges
6 When you are carrying the printer, always useboth hands and hold the printer by both ends. When you are moving theprinter to another location,keep it stable so that youdo not drop it and causeinjury. Working around the printer Never put your hands or fingers in the printerwhile it is printing. The...
Page 9 - General Approval (Regulations for the United Kingdom); Using the printer near appliances such as fluorescent lamps.
General Approval (Regulations for the United Kingdom) This equipment is approved under approval number NS/G/12345/J/100003 for indirect connectionto public communication systems in the United Kingdom (i.e. when connected to the correct inter-face of a type approved apparatus in accordance with the i...
Page 10 - Parts and Functions of the Printer; Front View
8 Parts and Functions of the Printer Front View Paper Guide Ensures that the sheets from the stack in the auto sheet feeder feed straight into the printer. Always align this guide with theleft edge of the paper loaded in the auto sheet feeder. Paper Rest Raise to support the paper, especially a larg...
Page 11 - Rear View; Inside the Printer
9 Rear View Printer Cable Connector (Parallel Interface) Provides a connection point for connecting a parallel interface cable to the printer. Printer Cable Connector (USB Interface) Provides a connection point for connecting a USB interface cable to the printer. Power Connector Provides a connectio...
Page 12 - Notes on Handling the USB Interface; Follow the correct order to install the printer driver properly.
Notes on Handling the USB Interface When you use the printer through the USB interface, you can connect or disconnect the USB inter-face cable while the printer and computer are turned on. However, you must take care over the fol-lowing points. Printer Cable Connector (USB Interface) ■ Follow the co...
Page 13 - cause a malfunction in the printer.
11 ■ When you connect multiple printers using the USB interface, use the external USB hub. When you connect multiple printers using the USB interface, use the external USB hub and theninstall the printer driver. (when using Windows 98, install the printer driver each time you connectthe printer.) Fo...
Page 14 - Printing from Windows; Make sure that the printer is set up properly.; Specify the print settings in the printer driver.
12 Printing Your Document After you set up the printer, start printing. This section describes how to print a document on plainpaper. Printing from Windows 1 Create a document using an application program.(Or, open the file you wish to print.) Specify the paper size in the application program you ar...
Page 15 - Start printing from the application program.; The following screen appears during printing.
13 ➁ Specify the necessary print settings in the printer driver. (For details, see next page.) ➂ Click the OK button to close the Printer Properties dia- logue box. 4 Start printing from the application program. Click the OK button. Printing begins. The following screen appears during printing. ➀ BJ...
Page 16 - About the Printer Properties dialogue box
14 About the Printer Properties dialogue box The printer driver is a program that converts the text or image files you created with an applicationprogram and then sends the converted data to the printer. The printer driver works on processingthe data so the printer can use it.This section describes ...
Page 18 - Printing from a Macintosh; Create a document using an application program.
Printing Your Document After you set up the printer, start printing. This section describes how to print a document on plainpaper. Printing from a Macintosh 1 Create a document using an application program. (Or, open the file you wish to print.) Specify the paper size by selecting Page Setup from th...
Page 22 - Using Plain Paper; Raise the paper rest.; Make sure that the paper thickness lever is set to the Up position.
20 Loading Paper (A4 size) This section describes the paper loading procedure using A4-size plain paper. Using Plain Paper 1 Raise the paper rest. 2 Fan the stack to remove static cling and alignthe edges of the stack by tapping it on a flatsurface. (Loading the paper without first fan-ning and alig...
Page 23 - Printing area
21 When the print job is finished...Check the printed sheets as they are ejected from the printer.As soon as about 20 sheets have stacked on the paper output tray, remove them.If the printed sheets are excessively curled after they are ejected from the printer, remove eachsheet immediately to preven...
Page 24 - About a Variety of Print Media; Ordinary Paper
22 About a Variety of Print Media This section describes the types of print media you can use with the printer. For more details, referto the Reference Guide. ■ Ordinary Paper ● Plain Paper Standard photocopier paper can be used if its weight is within the range of 64 to 105 g/m 2 . Canon colour BJ ...
Page 25 - Notes on Handling Print Media
Notes on Handling Print Media ■ To avoid poor print quality and possible damage to the printer, never use the typesof media listed below. - Folded paper- Curled paper- Creased or crumpled paper- Damp or wet paper- Excessively thin media (weight less than 64 g/m 2 ) - Excessively thick media (weight ...
Page 26 - Using the BJ Cartridges and Scanner Cartridge; About Cartridge Types; Colour BJ Cartridge BC-33
24 Using the BJ Cartridges and Scanner Cartridge About Cartridge Types - When you perform a print job, a BJ Cartridge must be installed onto the cartridge holder. When the ink of a specific colour runs out, only the empty ink tank needs to be replaced. - When you wish to scan an image, the scanner c...
Page 28 - About Cartridge Combinations; Standard colour combination
26 About Cartridge Combinations You can get better results from your printer if you exchange the BJ cartridge depending on the workthat you are doing. Read the following, and switch the cartridges in accordance to your task. (Thefigures show the cartridge holder, the cartridges to be installed, and ...
Page 29 - Scanner combination
27 ■ Scanner combination When you wish to use the printer as a scanner forscanning an image, install the Color Image ScannerCartridge IS-32. Using the Scanner ( ➡ p.36) Discard empty ink tanks immediately according to the local laws and regulations regarding disposalof consumables. Using the BJ Cart...
Page 30 - Installing the Photo BJ Cartridge; ) and remove the Color BJ
28 Installing the Photo BJ Cartridge Use of the Photo BJ Cartridge is recommended when you print image data such as a photographfrom a digital camera or scanner which requires fine halftone colours. For a print job using the Photo BJ Cartridge, be sure to install the Photo BJ Cartridge and ink tanks...
Page 31 - Close the front cover.
29 6 Pick up the Ink Tank BCI-3Y (Yellow) and pull upon the orange tape to break the seal of the clearfilm. 7 Grip the bottom of the ink tank as shown andtwist off the orange protective cap in the directionof the arrow. Do not press this side of the ink tank, to prevent ink spills. 8 Install the ink...
Page 32 - Replacing the Ink Tanks; ) on the ink tank to release and pull it out
30 Replacing the Ink Tanks The following pages describe how to replace empty ink tanks. When you purchase extra ink tanks, make sure that you get the correct ink tanks for each BJCartridge. - For Color BJ Cartridge BC-33 Ink Tank BCI-3BKInk Tank BCI-3CInk Tank BCI-3MInk Tank BCI-3Y - For Color BJ Ca...
Page 34 - Photo colour combination
32 Photo colour combination Color BJ Cartridge BC-34 Photo BCI-3PBK Photo (Black)BCI-3PC Photo (Cyan)BCI-3PM Photo (Magenta)BCI-3Y (Yellow) 6 To lock the ink tank in place, press down on topof the ink tank. Press down until you hear the ink tank lock in place. 7 Close the front cover. The cartridge ...
Page 35 - Replacing the BJ Cartridge
33 Replacing the BJ Cartridge If the print quality remains poor even after replacing the ink tanks and cleaning the print head, theprint head is worn out and you must replace the BJ Cartridge. Canon recommends the following BJ Cartridges for use with this printer. Color BJ Cartridge BC-33Color BJ Ca...
Page 38 - Using the Scanner
36 Using the Scanner Installing the Color Image Scanner Cartridge IS-32 in the printer makes it possible to scan and saveimages such as your favourite photographs and greeting cards.The Color Image Scanner Cartridge IS-32 operates in combination with the special IS Scan Software(i.e., IS Scan scanne...
Page 39 - Before Using the Scanner; Color Image Scanner Cartridge IS-32; White calibration sheet
37 Before Using the Scanner Check the following items before using the scanner. ■ Color Image Scanner Cartridge IS-32 Install this scanner cartridge to use the printer as a scanner. The scanner cartridge is composed of precision components. Do not touch the electrical contactsand optical components,...
Page 41 - Load the image in the auto sheet feeder again and start scanning.; Install the BJ Cartridge and print the scanned image.
39 4 Load the image you wish to scan in the auto sheet feeder and start prescanning. When you wish to scan only a portion of the image, use prescanning.You can select a portion of the image for actual scanning. This allows you to shorten the timerequired for scanning. You can also check if the image...
Page 42 - Installing the IS Scan Software; Click Install Software at the menu screen.
40 Installing the IS Scan Software Before using the Color Image Scanner Cartridge IS-32, you must install the IS Scan Software. • Before installing the IS Scan Software , quit any application programs that are running.• If another IS Scan Software is installed in the system, uninstall the old versio...
Page 44 - Scanning and Saving the Image; Launch the IS Scan Software.
42 Scanning and Saving the Image This section describes the basic operation procedures from launching the IS Scan software (IS ScanPlus for Windows or IS Scan for Macintosh) to scanning and saving the image. 1 Remove the BJ Cartridge installed in the car-tridge holder and then install the Color Imag...
Page 45 - Perform white level calibration.
43 3 Perform white level calibration. When you use the Color Image Scanner Cartridge IS-32for the first time, be sure to perform white level calibration.The white level calibration data is stored into memory andused for maintaining the correct colour balance of scannedimages. ➀ Place the white calib...
Page 48 - Exit the IS Scan software.
46 9 Save the image. ➀ Click the Save button. ➁ When the Save As dialogue box is displayed, enter the necessary items, such as a file name and file format type, and click the Save button. 10 Exit the IS Scan software. Click the Exit button. (If you wish to print the scanned image, proceed with the p...
Page 49 - Printing the Image; Print the scanned image.
47 Printing the Image Before printing the scanned image, replace the Color Image Scanner Cartridge IS-32 with the BJCartridge. 1 Replace the Color Image Scanner Cartridge IS-32 with the BJ Cartridge. ➀ Open the front cover of the printer. Remove the scan- ner cartridge installed in the cartridge hol...
Page 50 - Routine Maintenance; When to Replace the BJ Cartridge; Ink runs out
48 Routine Maintenance This section describes the maintenance procedure for the BJ Cartridge and cleaning method for theprinter. When to Replace the BJ Cartridge The ink tanks and print heads of the BJ Cartridge are consumable items. Read the following guide-lines. If printouts are faint, streaked o...
Page 51 - Printing a Nozzle Check Pattern; Select the nozzle check pattern in the printer driver.
49 Printing a Nozzle Check Pattern The nozzle check pattern confirms whether the inks are being correctly ejected from the print headnozzles and whether the print head on the BJ Cartridge is correctly aligned. Print the nozzle checkpattern when the printouts are streaked or the colour tones are not ...
Page 53 - Cleaning the Print Head
51 Cleaning the Print Head Cleaning the print head clears the nozzles. There are two ways to clean the print head: normal printhead cleaning and deep print head cleaning. Always execute normal print head cleaning first. If thisdoes not correct the problem then execute deep print head cleaning. Clean...
Page 57 - Aligning the Print Head; Select Print Head Alignment.; Read the screen message and then click OK.
55 Aligning the Print Head After the BJ cartridge is exchanged, align the print head position of the BJ cartridge as explainedbelow. 1 Confirm that the printer is turned on and place two sheets of A4 plain paper inthe auto sheet feeder. 2 Open the Printer Properties dialogue box. ➀ Click Start and s...
Page 59 - Open the printer driver setting screen.; The pattern shown on the right is printed out.
57 Routine Maintenance Aligning the Print Head After the BJ cartridge is exchanged, align the print head position of the BJ cartridge as explainedbelow. 1 Confirm that the printer is turned on and place two sheets of A4 plain paper inthe auto sheet feeder. 2 Open the printer driver setting screen. O...
Page 61 - Cleaning the Printer; Press the POWER button to switch the printer off.
59 Cleaning the Printer After long use paper dust and room dust may accumulate around the paper output slot and otherparts of the printer. 1 Press the POWER button to switch the printer off. 2 Make sure that the POWER lamp is off, thenunplug the power cord from the power outlet. Never unplug the pow...
Page 62 - Troubleshooting; When an error occurs
60 Troubleshooting When a problem occurs while you are using the printer, refer to the topics listed below to resolve theproblem. This manual describes the symptoms of only the printer problems you are most likely toencounter.If your problem is not described here, refer to the Reference Guide on the...
Page 63 - Cannot install the printer driver
61 Cannot install the printer driver Cause: Installation was interrupted. Solution: When you connect to the USB interface running under Windows 98, check the USB driver settings anddelete the unnecessary USB driver (if applicable). For datails, refer to the “Additional Notes on Handing theUSB Inter ...
Page 65 - An error message appears; Error writing to LPT1 or USBPRN displayed
63 Cause: Paper wrinkled, curled. Solution: Check that you are using appropriate media. Paper that is folded, curled or crumpled not only feeds incorrectly, but may also cause paper jams. An error message appears ● Error writing to LPT1 or USBPRN displayed Cause: Printer is not on. Solution: Check t...
Page 69 - Printing Stops in mid-job
67 Printing Stops in mid-job Cause: The print job is a finely detailed photograph or illustration. Solution: Check the POWER lamp.If the POWER lamp is slowly flashing green, the printer is operating normally. The printer requires more timeto process a finely detailed illustration or photograph. Caus...
Page 70 - The POWER lamp flashes in orange
68 The POWER lamp flashes in orange When an error occurs, the POWER lamp blinks for warning. Count thenumber of flashes and identify the problem as described below. Flashes: 2 Cause: Paper out, paper jam, paper feed error. Solution: Set the paper correctly.If paper has jammed in the printer, remove ...
Page 71 - The POWER lamp flashes orenge and green alternately.
69 Flashes: 7 Cause: BJ Cartridge defective. Solution: Remove each BJ Cartridge and check that the contacts on the BJ Cartridge and cartridge holder are clean.Also check that the orange protective tape has been removed from the print head, then install the BJCartridge again. Flashes: 8 Cause: Waste ...
Page 72 - Printout is unsatisfactory; Meaningless characters or symbols printed
70 Printout is unsatisfactory ● Meaningless characters or symbols printed Cause: Previous print job cancelled before it was finished. Solution: Switch off the printer and computer, switch them on again, and print again. Cause: Not using the correct printer driver. Solution: Start the print procedure...
Page 73 - Printout is faint or colours are wrong
71 Cause: Switching device or external buffer fault. Solution: Disconnect the switching device or external buffer and print with the printer directly connected to the comput-er. If you can then print normally, the fault is probably in the switching device or external buffer. Consult thehardware manu...
Page 74 - The last part of print job not printing
72 ● The last part of print job not printing Cause: The paper used for printing differs from the paper size specified in the application program and printer driver. Solution: - Specify the paper size you are using in the printer driver Page Size setting in the Page Layout tab.- If your application p...
Page 75 - Print side rubbed and stained; Printed and on-screen colour do not match
73 ● Print side rubbed and stained Cause: The Paper Thickness Lever is not positioned correctly. Solution: When you print data that consumes a large quantity of ink, the print side may be rubbing because it has atendency to curl, depending on the media you are using. If this occurs, set the Paper Th...
Page 76 - Printed pages curled, warped or wrinkled
74 ● Printed pages curled, warped or wrinkled Cause: You are printing on very thin paper and excess ink is being absorbed by the paper. Solution: Print on special print media made by applying a coating to the print side, such as High Resolution Paper orGlossy Photo Paper. Cause: The print density is...
Page 78 - Specifications
76 Specifications Printing method: Bubble Jet on-demand Printing resolution: 1440 (horizontal) x 720 (vertical) dpi. Print speed (printing with Canon standard pattern): Colour printing using Color BJ Cartridge BC-33 Fast: 4 ppm Normal:2.8 ppm Photo colour printing using Color BJ Cartridge BC-34 Phot...
