Page 2 - Copyright
ii Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)with all rights reserved. Under the copyright laws, this manual may notbe reproduced in any form, in whole or part, without the prior writtenconsent of CCSI. ©1999 Canon Computer Systems, Inc. Disclaimer Canon Computer Sys...
Page 3 - Using Your Documentation; Quick Start Guide; Conventions
iii Using Your Documentation The following documentation is supplied with the Canon BJC-5100Series Color Bubble Jet™ Printer to help you efficiently use your newprinter. Quick Start Guide This booklet describes the steps you follow to unpack and set up yourprinter and install the BJC-5100 Series Pri...
Page 5 - Contents
v 1 Introduction ...................................................................................................... 1-1 Supplies and Accessories .................................................................................... 1-2 BJ Cartridges and BJ Tanks ......................................
Page 7 - Introduction
Chapter 1 Introduction 1-1 Introduction Congratulations on your purchase of the Canon BJC-5100 Series Color Bubble Jet™ Printer. We appreciate you choosing this printer to meetyour printing needs. The BJC-5100 Series printers, with Canon’s dual print head system,offer excellent print quality and fas...
Page 8 - Supplies and Accessories; BJ Cartridges and BJ Tanks
1-2 Introduction Chapter 1 Supplies and Accessories Your BJC-5100 Series printer supports excellent and unique print mediaoptions that will allow you to produce dazzling, professional, and funpresentations. All of these print media are specially designed andmanufactured to work with your Canon color...
Page 9 - Canon Specialty Papers
Chapter 1 Introduction 1-3 Introduction N Canon has more engineers dedicated to creating quality ink for providingthe best results for output from Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks, and the use of third-party inks does not invalidate ...
Page 10 - Canon Customer Care Center
1-4 Introduction Chapter 1 Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technicalsupport* options including: ❍ 24-hour, 7-day-a-week, toll-free automated support fortroubleshooting issues on most current products (1-800-423-2366) ❍ Speak to a technician fre...
Page 11 - Servicing the Printer; Important Safety Instructions
Chapter 1 Introduction 1-5 Introduction Servicing the Printer The Canon BJC-5100 Series Color Bubble Jet Printer is designed withthe latest technology to provide trouble-free operation. The WarrantyCard that comes with the printer describes Canon’s limited warranty foryour Bubble Jet printer. Be sur...
Page 15 - Understanding the Printer Driver; Using the Printer With Windows
Chapter 2 Using the Printer With Windows 2-1 You can use the BJC-5100 Series printer with all your Windows 98,Windows 95, and Windows NT 4.0 software applications. This chapter describes how to use the printer with your Windowsapplications. It includes: ❍ Understanding the printer driver ❍ Printing ...
Page 16 - Printing a Document
2-2 Using the Printer With Windows Chapter 2 Printing a Document This procedure describes the general steps required for printing fromvarious Windows applications. The exact steps for printing a documentmay vary depending on the application program you are using. Refer to your software application’s...
Page 17 - Using the Printer Driver in Windows
Chapter 2 Using the Printer With Windows 2-3 Using the Printer Driver in Windows You use the printer driver to define the type of printing you plan to do.The default settings may be adequate for most of your printingoperations, but you will want to change these settings for any specialcolor printing...
Page 18 - The Settings Tab
2-4 Using the Printer With Windows Chapter 2 BJC-5100/V000/02-99 N For detailed information on any of the printing options, you can use theWindows on-line Help in the following ways: ❍ Use the right mouse button to click an item on the screen; then click the What’s This? command. ❍ Click ? and then ...
Page 19 - Custom Settings
Chapter 2 Using the Printer With Windows 2-5 Using the Printer W ith W indows Custom Settings If you click the Customize button on the Settings tab, you see anotherdialog box, called Custom Settings, on which you can specify additionalcolor settings. The settings available on the Custom Setting dial...
Page 20 - The Troubleshooting Tab
2-6 Using the Printer With Windows Chapter 2 The Troubleshooting Tab The selections on this tab help you analyze common printing problemsand recommend corrective actions. This tab also includes the Aboutbutton, which displays version and copyright information about thedevice. CLICK ON ANY OF THESEPR...
Page 21 - The Maintenance Tab
Chapter 2 Using the Printer With Windows 2-7 Using the Printer W ith W indows The Maintenance Tab The selections on this tab allows you to perform routine Maintenancetasks to keep your printer operating at optimum efficiency. See the information starting on page 4-4 for complete details onusing thes...
Page 22 - The Windows 98 and Windows 95 Tabs; The General Tab
2-8 Using the Printer With Windows Chapter 2 The Windows 98 and Windows 95 Tabs You see the tabs described here when you open the Canon BJC-5100Properties dialog box from the Printers folder. You also see the Settings,Troubleshooting, and Maintenance tabs described previously. N Be sure to use the h...
Page 23 - The Details Tab
Chapter 2 Using the Printer With Windows 2-9 Using the Printer W ith W indows The Details Tab This tab allows you to specify printer port settings, spool settings, andtime-out settings. (You see this tab when you open the Properties dialogbox from the Printers folder, not from within a Windows appli...
Page 24 - The Color Management Tab
2-10 Using the Printer With Windows Chapter 2 The Color Management Tab This tab allows you to add and remove profile associations for yourprinter. (You see this tab when you open the Properties dialog box fromthe Printers folder, not from within a Windows application.) N You see this tab in Windows ...
Page 25 - The Windows NT 4.0 Tabs
Chapter 2 Using the Printer With Windows 2-11 Using the Printer W ith W indows The Windows NT 4.0 Tabs You see the tabs described here when you open the Canon BJC-5100Properties dialog box from the Printers folder. You also see theTroubleshooting and Maintenance tabs described previously. N Be sure ...
Page 26 - The Ports Tab
2-12 Using the Printer With Windows Chapter 2 The Ports Tab This tab allows you to select the port to which you want to printdocuments. You can also enable or disable bidirectional support andprinter pooling. (You see this tab when you open the Properties dialogbox from the Printers folder, not from...
Page 27 - The Scheduling Tab
Chapter 2 Using the Printer With Windows 2-13 Using the Printer W ith W indows The Scheduling Tab This tab allows you to specify the scheduling features of your printer.(You see this tab when you open the Properties dialog box from thePrinters folder, not from within a Windows applications.) ENABLE ...
Page 28 - The Sharing Tab
2-14 Using the Printer With Windows Chapter 2 The Sharing Tab This tab allows you to make your printer available to network users.(You see this tab when you open the Properties dialog box from thePrinters folder, not from within a Windows applications.) SPECIFY WHETHER ORNOT PRINTER IS SHAREDON A NE...
Page 29 - The Security Tab
Chapter 2 Using the Printer With Windows 2-15 Using the Printer W ith W indows The Security Tab This tab allows you to specify security features for your printer. (You seethis tab when you open the Properties dialog box from the Printersfolder, not from within a Windows applications.) CLICK TO VIEW ...
Page 30 - Printing Speed Versus Color
2-16 Using the Printer With Windows Chapter 2 Specifying Your Printing Options on the Windows Tabs Be sure to use your on-line help to find out about the settings availablefor each printing option. ❍ To move between the Windows tabs, click on any of the tabs. ❍ To save the settings and exit, click t...
Page 31 - Ways to Improve Print Speed in Windows
Chapter 2 Using the Printer With Windows 2-17 Using the Printer W ith W indows Ways to Improve Print Speed in Windows To improve printing speed, you can try the following: ❍ Set the parallel port to ECP To achieve the optimum performance from your printer, the parallelport must be set to ECP. If the...
Page 33 - Selecting Paper Types; Plain Paper; Paper Handling
Chapter 3 Paper Handling 3-1 Paper Handling This chapter describes how to use the printer for all your printingoperations. It includes: ❍ Selecting paper ❍ Summary of printer settings for various print media ❍ Loading paper ❍ Printing on envelopes ❍ Using Canon Specialty Papers To ensure the best pe...
Page 34 - High Gloss Photo Film; Banner Paper
3-2 Paper Handling Chapter 3 High Gloss Photo Film The Canon High Gloss Photo Film features a bright white finish thatlends striking visual power to charts, graphs, and photographic images.Use this film to make your presentation materials and graphics lookprofessional. When printing on this film, us...
Page 35 - High Resolution Paper
Chapter 3 Paper Handling 3-3 Paper Handling High Resolution Paper The Canon High Resolution Paper is designed to produce photo-realisticquality output with sharp and vivid graphics. For best results, use theBC-21e Color BJ Cartridge and BC-22e Photo BJ Cartridge combinationsto produce images compara...
Page 36 - Transparencies; Paper Guidelines
3-4 Paper Handling Chapter 3 Transparencies Transparencies from Canon are recommended. These transparenciesproduce excellent contrast, sharpness, and color. Assorted Paper Starter Kit If you would like to try some of the papers described above, look forCanon’s Starter Kit. It contains an assortment ...
Page 37 - Paper Sizes; Paper Size
Chapter 3 Paper Handling 3-5 Paper Handling Paper Sizes The BJC-5100 Series printer supports these page sizes: Paper Size Measurements Feed Method Letter 8.5 in × 11 in Auto Legal 8.5 in × 14 in Auto A4 210 mm × 297 mm Auto A3 297 mm × 420 mm Manual A5 148 mm × 210 mm Auto B4 257 mm x 364 mm Manual ...
Page 38 - Media Types
3-6 Paper Handling Chapter 3 Media Types The BJC-5100 Series printer supports these media types: Paper Feed Media Method Limit (Sheets) Plain Paper Auto Approx. 130 (0.4" stack) High Gloss Photo Film Manual 1 Glossy Photo Paper Auto 10 (with Loading SupportSheet) Glossy Photo Cards Auto 10 Banne...
Page 39 - Loading Paper; Automatically Feeding Paper
Chapter 3 Paper Handling 3-7 Paper Handling Loading Paper You can stack paper in the sheet feeder to load it automatically, or youcan manually feed one sheet at a time through the manual feed slot onthe back of the printer. You can place approximately 130 sheets of plain paper (20 lb or 64 g /m 2 ) ...
Page 41 - Auto Feed Guidelines
Chapter 3 Paper Handling 3-9 Paper Handling Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍ Do not open the front cover while printing. ❍ Do not leave paper stacked in the printer for long periods of time;longer sheets of paper may become bent or curled ov...
Page 42 - Manually Feeding Paper
3-10 Paper Handling Chapter 3 Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (17 lb to 146 lb, 64 g/m 2 to 550 g/m 2 , or paper thickness up to 0.8 mm). N You must use manual feed for tabloid (11 × 17 in) paper. ❍ Make sure your parallel cable is ...
Page 44 - Printing on Envelopes
3-12 Paper Handling Chapter 3 Printing on Envelopes You can stack up to 15 envelopes in the sheet feeder or you can manuallyfeed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DLenvelopes are recommended. You may be able to stack envelopes ofother sizes in the shee...
Page 46 - Using Canon’s Specialty Papers; Specialty Paper Guidelines
3-14 Paper Handling Chapter 3 ❍ On the Settings tab, select 10 Envelope or DL Envelopein the Size box. ❍ Now you can start the print operation from yourWindows application. Using Canon’s Specialty Papers This selection provides guidelines for printing on Canon’s SpecialtyPapers and describes special...
Page 48 - Canon’s High Resolution Paper; Using the Cleaning Sheet
3-16 Paper Handling Chapter 3 Canon’s High Resolution Paper Canon’s High Resolution Paper is designed for high quality printing.This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (100 sheets), you needto use the cleaning sheet enclosed wit...
Page 49 - Fabric Sheet; Printing on a Fabric Sheet
Chapter 3 Paper Handling 3-17 Paper Handling ❍ Make sure the printer is on. ❍ Open a word processing program (such as Notepad) andprint a blank page. ❍ The printer feeds the cleaning sheet and then ejects it. ❍ Use a cleaning sheet once only. Be sure to discard thesheet after you use it. Fabric Shee...
Page 52 - Printing on Banner Paper
3-20 Paper Handling Chapter 3 Printing on Banner Paper You load banner paper through the manual feed slot on the back of theprinter. For best results, use Canon Banner Paper. To set up a print job on banner paper, you must decide on the numberof sheets you need. You can print banners from 2 to 6 she...
Page 57 - Printer Guidelines; Maintaining the Printer
Chapter 4 Maintaining the Printer 4-1 Maintaining the Printer This chapter covers the care required for your Canon BJC-5100 SeriesColor Bubble Jet Printer. It includes: ❍ Printer guidelines ❍ Cleaning the printer ❍ Printing a test page ❍ Performing printer maintenance through the BJC-5100 SeriesPrin...
Page 58 - Cleaning the Printer
4-2 Maintaining the Printer Chapter 4 ❍ Do not unplug the printer unnecessarily. ❍ Do not unplug the printer or turn off a power strip to which theprinter is attached when the printer’s power is turned on. This mayprevent the BJ cartridge from returning to the home position on theright and being cap...
Page 59 - Printing a Test Print
Chapter 4 Maintaining the Printer 4-3 Maintaining the Printer Clean especially well around the platen area. Be careful not to touch thefilm cable. Clean the exterior of the printer with a soft cloth moistened with water. Clean away smudges and dust. N Do not use paper products (such as paper towels ...
Page 61 - Aligning the Print Heads
Chapter 4 Maintaining the Printer 4-5 Maintaining the Printer Aligning the Print Heads When you click on the Start Auto Head Alignment box, you see thisscreen: N Make sure you have letter-size plain paper loaded. The printer outputs aone-page pattern. When you click the Align Print Heads button, the...
Page 62 - Cleaning the Print Heads
4-6 Maintaining the Printer Chapter 4 Cleaning the Print Heads Your printer is equipped with a print head cleaning function to ensureconstant high quality printing. When you turn the printer on, it automatically performs print headcleaning (if necessary). You can also initiate the print head cleanin...
Page 63 - Saving Power
Chapter 4 Maintaining the Printer 4-7 Maintaining the Printer Saving Power To save power, you can automatically turn off the printer if it is idle for aspecified period of time. When you click the Save Power box, you seethis screen: Click on the Save Power drop-down list to select Disabled, after 10...
Page 64 - BJ Cartridge Guidelines; BC-21e Color BJ Cartridge; Choosing Which BJ Cartridges to Use
4-8 Maintaining the Printer Chapter 4 BJ Cartridge Guidelines You can use these cartridges with the printer: ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks—the BCI-21 Color BJ Tank contains color ink(cyan, magenta, yellow) and the BCI-21 Black BJ Tank contains ...
Page 65 - Replacing BJ Cartridges and BJ Tanks
Chapter 4 Maintaining the Printer 4-9 Maintaining the Printer N ❍ For optimum use of the BJC-5100 Series printer, be sure to install two cartridges. ❍ If you install the BC-23 Enhanced Black BJ Cartridge in Holder 1,the printer will print black ink only regardless of the cartridge in Holder 2. ❍ Whe...
Page 66 - BJ Cartridge and BJ Tank Maintenance
4-10 Maintaining the Printer Chapter 4 N Canon has more engineers dedicated to creating quality ink for providingthe best results for output on Bubble Jet printers than any otherorganization. Canon does not prohibit the use of third-party inks and theuse of third-party inks does not invalidate the p...
Page 67 - Replacing a BJ Cartridge
Chapter 4 Maintaining the Printer 4-11 Maintaining the Printer ❍ Make sure both BJ tanks are installed in the BC-21e Color BJ Cartridge. Attempting to use the BC-21e Color BJ Cartridge with one BJ tank only may cause ink clogging. ❍ If spilled, the ink is difficult to remove. Therefore, it’s a good ...
Page 72 - Replacing a BJ Tank in the BC-21e Color BJ Cartridge
4-16 Maintaining the Printer Chapter 4 Replacing a BJ Tank in the BC-21e Color BJ Cartridge If you are using a BC-21e Color BJ Cartridge and you perform a printoperation correctly but either the color or black output is blank, a BJ tank may be out of ink. Perform the print head cleaning at least fiv...
Page 75 - Storing a BJ Cartridge
Chapter 4 Maintaining the Printer 4-19 Maintaining the Printer ❍ The printer moves the cartridge holder to the homeposition on the right of the printer. ❍ The printer automatically cleans the print heads. ❍ The next time you start a print operation you will beprompted to perform the Align Print Head...
Page 77 - Transporting the Printer
Chapter 4 Maintaining the Printer 4-21 Maintaining the Printer If you have more than one Ink Cartridge Storage Box, you can hookthem together. Simply connect them by the slides and grooves on thesides of the containers. Transporting the Printer If you plan to move the printer from one location to an...
Page 79 - Identifying Your Printer Problem; Troubleshooting
T roubleshooting Chapter 5 Troubleshooting 5-1 Due to today’s rapidly changing computer environment, we have placedtroubleshooting information in a variety of places to ensure that the mostaccurate information possible is available. The best way to find currentinformation is through our online suppo...
Page 80 - Basic Problems
5-2 Troubleshooting Chapter 5 The serial number is located on the label on the back of the printer(lower right side near the power cable): N Attempting to repair the printer yourself may void the limited warrantyas to that repair. See the limited warranty information that came withyour printer for d...
Page 81 - Cannot Install the Printer Driver; Cause
Chapter 5 Troubleshooting 5-3 Cannot Install the Printer Driver Cause Solution Installation was Install the printer driver interrupted Refer to the Quick Start Guide and install the printer driverusing the correct procedure. If you are reinstalling theprinter driver, remove the installed BJ printer ...
Page 82 - Paper Does Not Feed From Sheet Feeder
5-4 Troubleshooting Chapter 5 Paper Does Not Feed From Sheet Feeder Cause Solution Paper is too thick Feed manually Paper within the range of 17 to 28 lb (64 to 105 g/m 2 ) can be loaded in the sheet feeder. Thicker paper must be fedmanually one at a time from the back of the printer. Theprinter doe...
Page 83 - An Error Message Appears
Chapter 5 Troubleshooting 5-5 T roubleshooting An Error Message Appears Printing does not start due to an error writing to LPT1 Cause Solution Printer is not on Check the POWER/ERROR light The POWER/ERROR light should be green. If the light is flashing, the printer is warming up. Parallel cable not ...
Page 86 - Printing Halts; Printout Is Unsatisfactory
5-8 Troubleshooting Chapter 5 Printing Halts Cause Solution The print job may Check the POWER/ERROR light be a finely detailed If the POWER/ERROR light is slowly flashing, then the photograph or printer is operating normally. The printer requires more illustration time to process a finely detailed i...
Page 89 - Error Conditions; Clearing Paper Jams
Chapter 5 Troubleshooting 5-11 T roubleshooting Error Conditions When the POWER/ERROR light is orange, a printer error has occurred. The printer beeps to alert you to the type of error condition as follows: ❍ Two beeps—An error condition exists, such as paper is out orjammed. Load paper or clear the...
Page 91 - Printing Specifications; Printing Method; Specifications
Specifications Appendix A Specifications A-1 Printing Specifications Printing Method Bubble Jet ink-on-demand Paper Handling Automatic feed (17 to 28 lb) Letter 130 sheets Legal 100 sheets Transparencies 30 sheets Envelopes 15 envelopes Manual feed (17 to 146 lb) One sheet only; thickness = 0.03 in ...
Page 92 - Recommended Paper Types; Print Speed; Line Feed Speed
A-2 Specifications Appendix A Recommended Paper Types Canon High Gloss Photo Film Canon Glossy Photo Paper Canon Glossy Photo CardsCanon Banner PaperCanon Brilliant White PaperCanon High Resolution Paper Canon T-Shirt Transfers Canon Greeting Cards Canon Bubble Jet Paper (water resistant)Fabric Shee...
Page 93 - Print Resolution; Printable area for paper
Appendix A Specifications A-3 Print Resolution Black only 360 × 360 dpi on plain paper 720 × 720 dpi on plain paper 1440 × 720 dpi on special paper Color 360 × 360 dpi on plain paper 720 × 720 dpi on plain paper 1440 × 720 dpi on special paper Photo Color 720 × 720 dpi on plain paper 1440 × 720 dpi ...
Page 94 - BJ Cartridges
A-4 Specifications Appendix A BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black24 nozzles for each color (cyan, magenta,yellow) Print head life Approximately 2,000 color pages at 30% coverage BJ tanks BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Ink color Black, cyan, yell...
Page 95 - General
Appendix A Specifications A-5 Specifications General Interface IEEE 1284 ECP-compatible parallel interface Acoustic Noise Level Approx. 48 dB(A) Operating Environment Temperature 41° F to 95° F (5° C to 35° C) Humidity 10% to 90% RH (no condensation) Storing Environment Temperature 32° F to 95° F (0...
Page 97 - Glossary
Glossary G-1 Automatic feed Refers to one way in which paper can be fed into the printer when thesheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. Bubble Jet printing An ink jet type of printing that heats the ink to a boiling point in anozzle ...
Page 101 - Printable area; RGB
Glossary G-5 Printable area The area of a sheet of paper on which a printer can reproduce text orgraphics (the printing area is smaller than the paper). On this printer,the printing area varies depending on the type of paper being used. Printer driver Software that sends printing instructions to a p...
Page 103 - Index
Index I-1 Index A Accessories: 1-2–3Acoustic noise level: A-5Align print heads: 2-7, 4-3–5, 5-2Application error: 5-7Assorted Paper Starter Kit: 3-4Auditing, printer: 2-15Authorized Service Facility: 1-5Auto feed guidelines: 3-9Automatic feed: A-1Automatically feeding paper: 3-7–8 B Back Print Film:...
Page 109 - FCC Regulations
FCC Regulations FCC-1 FCC Regulations Bubble Jet Printer Model K10902 This device complies with Part 15 of the FCC Rules. Operation is subjectto the following two conditions: (1) This device may not cause harmfulinterference, and (2) this device must accept any interference received,including interf...
Page 110 - Canadian Radio Interference Regulations
FCC-2 FCC Regulations Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noiseemissions from digital apparatus as set out in the interference-causingequipment standard entitled “Digital Apparatus,” ICES-003 of theIndustry Canada. Cet appareil ...
