Canon 4823C001 - User Manual

6 Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed c...

7 Table of Contents Introduction ......................................................................... 5 Symbols Used in This Manual ...................................................... 6 Before Using the Scanner ............................ 9 System Requirements of Software......................

9 Before Using the Scanner System Requirements of Software To use the scanner, your computer must satisfy the following system requirements. Computer CPU: Intel Core 2 Duo 1.66GHz or faster Intel Core i7 2.3GHz or faster Memory: 1 GB or more 8 GB or more Hard disk: 3 GB or more available space requi...

10 Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner. 1 Make sure that the scanner and computer are connected properly. 2 Press the power button. The power button lights blue when the power turns ON. Hint When connected via USB, ...

12 Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the sca...

16 Regional availability and limitations Several versions of this product are provided for compliance with the various international wireless laws. The regions of availability for each version are as follows. Please note that each version may be used only in its applicable country/region. For region...

17 Features of the Scanner The main features of the scanner are described below. Scanner Features ● Touch Panel The scanner is equipped with a touch panel , which makes intuitive operations possible. ● Wide variety of Connection Modes Connections by USB or wireless LAN are available to support your ...

18 ● Ultrasonic Double Feed Detection The scanner stops feeding when the ultrasonic sensor detects that two or more document pages are feeding at the same time. “Detecting a document double feed” (See p. 31) ● Double feed detection by length The scanner stops feeding when a double feed is detected b...

19 ● MultiStream With applications that support the scanner's MultiStream capability, three images with different scanning conditions are created from a single scan pass. However, this function is only available when using software that supports MultiStream. ● Thickening Text and Lines If text and l...

20 Names and Functions of Parts Front View (With the Document Eject Tray Closed) A OPEN Lever Pull this toward you to open the front unit. B Power button Press this to turn on the scanner. When pressed, the power indicator is lit.Press this button again to turn off the power.The power button lights ...

21 Front View (With the Document Eject Tray Open) A Feed Extension Support Open this when placing long paper in the scanner. B Feed Support Pull this out to support loaded documents. C Touch Panel You can touch the screen to operate the scanner’s various functions. D Front Unit Open this when cleani...

23 D Settings Button Displays the settings menus screen. (See p. 35) Job List Screen A Back Button Return to the previous screen. B List Area Displays the menu items and job items that can be selected. C ▲▼ Button Scrolls the list up and down. D Start Button Starts scanning documents. The following ...

24 Admin User Login screen This may be displayed when the PIN function is enabled. PIN function can be enabled or disabled using the Web menu. “PIN Setting” (See p. 85) A Password Enter a password. B OK Button Log in on the scanner as an administrator. The administrator password is the same as the o...

25 Basic Operation Documents The scanner can scan documents ranging in size from business cards to LTR/A4. The document sizes that this scanner can scan are shown below. Plain Paper Size Width: 50.8 mm to 216 mm (2" to 8.5")Length: 54 mm to 356 mm (2.1" to 14") (You can scan document...

27 How to Place Documents Scanning multiple documents Standard paper feeding should be used when scanning multiple documents of a standard size at one time. Standard paper feeding enables multiple documents to be fed while separating each page. 1 Pull out the document eject tray. The document eject ...

28 4 Place the document. 5 Align the document guides with both edges of the document. IMPORTANT • When placing documents into the feed tray, take care not to cut your hand on the edges of the paper. • Before you place a document, check to make sure it does not contain paper clips, staples, or other ...

29 CAUTION • Place the cards one at a time.• When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly, and cards that get jammed may be damaged when you remove them. • When scanning cards, clear the [Detect by Ultrasonic] check...

31 4 Select [Long Document mode (1,000 mm)] or [Long Document mode (3,000 mm)] depending on the length of the document. 5 Click to close the dialog box. Detecting a document double feed This scanner includes a function to detect document double feeds. By using this function, the scanner will automat...

32 3 Select either the [Detect by Length] or the [Detect by Ultrasonic] check box (or both). 4 To use the double feed detection ignore function, open the [Others] tab and select the [Rapid recovery system] check box. 5 Click the [OK] button and close the settings screen. 1 Open the scanner driver se...

33 What to do when a double feed is detected When not using the double feed detection ignore function If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. When this happens, the following error is displayed in the touch panel. Also,...

35 Operating the Settings Menus About the Settings Menus The setting menus are functions that allows users to change some of the scanner's functions. Procedure to operate the settings menu Use the following procedure to operate the settings menus. 1 On the home screen of the touch panel, tap (Settin...

36 3 Tap the various items to confirm and change settings. Hint When the ▲▼ buttons appear on a screen, you can tap them to scroll that screen. Scan Setting Detect Double Feed - - - First hierarchy Second hierarchy Third hierarchy Fourth hierarchy Fifth hierarchy Downloaded from thelostmanual.org

37 Functions in the Settings Menus The settings menus have the following functions. Device Settings Select the following menu items to configure scanner operation. Brightness Tap the [-] and [+] buttons or the slider bar to adjust the brightness. Language Select the operation panel language from Eng...

38 • Security Key"Scanner Name" shows what is set in the Web menu. (See p. 80) Connect Settings Set the following menu to do settings related to how the scanner and computer are connected. Connection Switching Change how the scanner and computer are connected.Connect with USB cable: The scan...

39 Wi-Fi Setting Select the following menu to do Wi-Fi settings. Hint Doing the Wi-Fi settings allows the connection mode to switch to Wi-Fi mode automatically. Available Network The networks that can be used are shown in the list. Tapping the name of the network to which you want to connect opens a...

40 Scanning With this device, you can scan documents by operating the touch panel or applications on a computer.CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. Multiple scanning methods, which can be selected ...

41 Scanning Using a Computer (CaptureOnTouch) Starting and Exiting CaptureOnTouch By default, CaptureOnTouch becomes resident in the system when you start your computer. Double-click in the taskbar to start CaptureOnTouch and display the main window. Hint You can also start CaptureOnTouch from the S...

42 Hint In Windows 8.1, it is registered in the following location. • Open [GO] - [Applications] folder from the Finder, and double-click [CaptureOnTouch]. Selecting a scanner The following is an explanation of how to select a scanner using CaptureOnTouch. 1 Click the (CaptureOnTouch Icon) on the ta...

43 Hint If the scanner you are using does not appear, reinstall the scanner driver. 1 Click (CaptureOnTouch Icon) in the menu bar and then click [Select Scanner] from the menu which appears. 2 Select the scanner you are using and click [OK]. Screen Descriptions There are two areas in the CaptureOnTo...

44 One Touch Scan Operations;Selecting the One Touch button -> Start scanningYou can register in advance combinations of frequently-used document selections and output methods as a “One Touch button”. Just click the One Touch button to implement the scan. Hint If you assign an One Touch button to...

48 [Name] Enter the One Touch button name. Standard Scanning Operations;Selecting the Select document panel -> Selecting the Select output panel -> Start scanning 1 Place the document in the scanner. 2 Click the select document panel for the document to be scanned from [1 Select document]. The...

50 5 To check the scanned image, click the [Finish] button. Click the button to edit the output settings. Click the [Cancel] button to discard the scanned image and return to the main window.When the output has finished, a popup window will be displayed. If saving the scanned image, a link to open t...

51 When connected via a network 1 Tap (Scan) on the touch panel home screen. The PC List screen is displayed. 2 Tap the computer you want to connect to. Jobs that are registered in CaptureOnTouch on the computer are displayed.It is required that the computer and the scanner are on the same network a...

52 Setting the Scanner Driver When you load the driver for the first time, the selected scanner and a dialog for selecting the default paper size are displayed. When you scan a document in a TWAIN compatible application, open the scanner driver and configure the scanning conditions and other setting...

54 [Others] tab Configure special scan method and image processing settings. User’s Guide Informs you about the settings changed automatically by the driver.In addition, displays the image for which settings were currently made, in the illustrations. When the scanner driver is opened from CaptureOnT...

55 Hint When the Advanced Settings screen is called from some applications, the Advanced Settings screen may have the Simple mode and Advanced mode. Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the s...

56 [Detect automatically] detects whether the document is in color, grayscale, or black and white. You can configure advanced settings related to the detection method by clicking [Setting]. For details, (See p. 63) . Page Size Select the page size that matches the document to be scanned. If [Match o...

58 Scanning Documents of Unregistered Page Sizes You can register an unregistered paper of non-standard size with a name, as a custom paper size.Click the [Setting] button of [Page Size] in the [Basic] tab, to display the [Page Size Settings] dialog box.Register the paper of non-standard size in the...

60 When you want to enhance contours in images Adjust the edge emphasis setting on the [Image control] tab. Click [Image processing] and adjust the edge emphasis settings in the dialog box which appears. When you want to reduce the moire patterns that appear when color photos in magazines and other ...

61 Click [Image processing], and then configure moire reduction settings in the dialog box that appears. Hint Moire reduction is enabled when the resolution is 300 dpi or less, and [High Quality Moire Reduction] is displayed when the resolution is 240 dpi or less. When you want to reduce the color u...

67 When you want to use batch separation for scanning When you want to divide and scan a document, you can separate a batch at the timing with which each next document is placed and scanned. (Only enabled for applications that support batch separation.) In this case, set the scanner driver as follow...

68 When you want to use multistream settings for scanning Multi-stream allows you to output multiple different scanned images with a single scan operation, and output scanned images with different scanning conditions for each of the front and back pages (multistream settings).When you want to use th...

70 When you want to save a scanner driver setting When you finish configuring a setting, click the [Save] button of [User Preference] to save the setting. The saved setting is registered to the list. You can delete a setting from the list with the [Delete] button, and save or load a configuration fi...

71 Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab. [Brightness] tab ( ✔ : Available for setting) [Others] Tab ( ✔ : Available for setting) [Image processin...

74 More Advanced Scanning Methods (Batch Separation) Batch Separation (Insert blank page) Recognizes blank pages as batch separators and performs batch separation (automatic file separation) when documents containing blank pages are scanned.On the [Others] tab of the driver properties, select [Blank...

75 The following operations are performed when using patchcodes for scanning. 1 Print patchcode with a printer. Click [Start] – [Canon R50] and then select [Patchcode] from the menu.Patchcodes can be printed in A4 and letter (LTR) sizes. Open the application and print a patchcode that is the same si...

77 Web Menu Using the Web Menu The Web menu is used to display information about the scanner, to set up the network when connecting via Wi-Fi, and to configure various Web services. Scanner settings can be configured using a Web browser. IMPORTANT • We recommend the following Web browsers: • In exam...

79 Web Menu Pages When you click the items on the left menu, the following pages are displayed.Scanner Name Setting: Displays the scanner name.Network Setting: Configures the network settings.Device Configuration: Configures the mDNS, SNMP, PIN settings.Password Setting: Configures the administrator...

80 Web Menu Settings This section describes the setting items on each of the Web menu pages. Scanner Name Setting If you click [Scanner Name Setting] on the left menu, the page below is displayed. Network Setting If you click [Network Setting] on the left menu, the page below is displayed. Item Desc...

81 Device Configuration If you click [Device Configuration] on the left menu, the page below is displayed. mDNS Setting If you click [mDNS Setting] on the Device Configuration screen, the page below is displayed. Subnet Mask Set the subnet mask of the scanner. If DHCP is enabled, it provides the sub...

84 User Setting In the SNMP settings screen, enable the SNMP v3 support function and click [User Setting] to open the page shown in the following diagram. Edit dialog box of user Clicking [New] or [Modify] in the user settings screen opens the following page. Item Description New Register a new user...

85 PIN Setting If you click [PIN Setting] on the Device Configuration menu, the page below is displayed. Password Setting If you click [Password Setting] on the left menu, the page below is displayed. Encryption password Set an encrypted password using 8 to 16 characters. You can use single-byte let...

86 Maintenance Setting If you click [Maintenance Setting] on the left menu, the page below is displayed.On this page, you can restore the scanner’s factory default settings and update the firmware. New Password (Confirmation) Used to confirm the password. None Item Description Initialize Restore the...

87 Maintenance Daily Maintenance Clean the scanner on a regular basis, as described below, to maintain peak scanning quality. CAUTION • When cleaning the scanner and the inside of the scanner, turn OFF the power switch and disconnect the power cord from the power outlet. • Do not use spray cleaners ...

88 3 Wipe any dirt off the scanning glass. Wipe any dirt off the scanning glass with a cloth that has been dampened with water and thoroughly wrung out, and then wipe the glass dry with a clean, dry and soft cloth. CAUTION Do not spray water or neutral detergent directly on the scanner. Precision me...

89 5 Remove the retard roller and feed roller. (See p. 91, p. 92) IMPORTANT Remove the retard roller and feed roller from the scanner to clean them, and be sure to reattach them to the scanner when cleaning is finished. 6 Wipe the removed rollers with a cloth that has been dampened with water and th...

90 Replacing Consumable Parts The two rollers (feed roller and retard roller) installed in the scanner are consumable parts. The feed roller and retard roller wear with scanning. If the feed roller and retard roller are worn, documents may not feed correctly and paper jams and double feeds may occur...

91 Opening and Closing the Front Unit 1 Pull the OPEN lever and pull open the front unit toward you. Hint The location of each of the consumable parts is shown below. 2 When closing the front unit, make sure that it is completely closed by gently pressing the left and right until you hear a click. R...

92 2 Remove the feed roller. 3 Install the new feed roller. 4 Close the roller cover. Replacing the Retard Roller 1 Open the roller cover. 2 Pull the left lever that secures the retard roller to the scanner, and remove the roller. ▼ Downloaded from thelostmanual.org

93 3 Install the new retard roller by inserting the right side first. 4 Push the left side of the retard roller to secure it to the scanner. 5 Close the roller cover. Resetting the counter 1 Tap (Settings) button on the touch panel. The settings menu screen appears. 2 Tap [Maintenance] and then [Rol...

94 Hint A counter reset is done from the Canon imageFORMULA Driver Setting Tool. (See p. 94) Removing the Document Feed Tray When you will store or otherwise not use the scanner for a long period of time, remove the document feed tray. About the Canon imageFORMULA Driver Setting Tool What is Canon i...

96 Troubleshooting Common Problems and Solutions This section provides recommended solutions to common problems.If you have a problem that is not solved by the following, contact your local authorized Canon dealer. Problem 1 The scanner will not turn on. Solutions Confirm that the AC adapter is plug...

100 Software Troubleshooting This section describes troubleshooting problems and solutions for operating the supplied software (CaptureOnTouch). If scanning is too slow (1) Close other running programs, if any.(2) Scanning can be slowed down by memory shortage caused by memory-resident applications ...

101 Useful Tips Here are some useful tips for scanning documents. Where are scanned images saved? Can the save destination be changed? Images are saved to the following locations, according to program settings. All destination locations can be changed to other folders.Both Standard Scanning and One ...

103 Clearing a Paper Jam When paper jams are detected during scanning, the following error codes are displayed in the touch panel and scanning is interrupted. When a paper jam or double feed occurs during scanning, use the following procedures to clear them. CAUTION Be careful when removing jammed p...

104 2 Pull the OPEN lever and pull open the front unit toward you. Hint The following message appears on the touch panel when the front unit is open. 3 Remove the jammed document. IMPORTANT Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while...

106 Error Message If one of the following messages appears on the touch panel, then an error has occurred on the scanner. Handle the error according to the countermeasure procedure. Error messages Symptom Countermeasure Scanner cover is open. Front unit is open. Close the front unit. An invalid valu...

107 Uninstalling the Software Some scanner malfunctions can be resolved by reinstalling the software. Before reinstalling the software, make sure to completely uninstall any previous installation first. Uninstalling the TWAIN Driver The following procedure uses the TWAIN driver as an example. IMPORT...

108 Appendix Specifications Main Unit Type Desktop sheetfed scanner Scanning Document Size Plain Paper Size: Width: 50.8mm to 216 mm (2" to 8.5")Length: 54 mm to 356 mm (2.1" to 14") (You can scan documents up to 3,000 mm (118.1") long by setting the scanner to the Long Document ...

109 AC Adapter (100 to 240 V type) Model Number MG1-5039 (24V) Input AC100 to 240V, 50/60 Hz, 1.06 to 0.6 A Output DC24V 2.0A Weight Approximately 0.3kg (0.66 lb) Specifications are subject to change without notice due to product improvements. Replacement parts Exchange roller kit (product code: 069...

110 Index A Advanced Mode(Mac) ................................................................ 55 B Batch separation ..................................................................67 , 74 C CaptureOnTouch One Touch Scan .................................................................. 44 Restar...

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