Page 2 - Table of Contents; Home > Table of Contents
Table of Contents Before You Use Your Machine ............................................................................................................. 1 Definitions of Notes ............................................................................................................................
Page 7 - Home > Before You Use Your Machine; Before You Use Your Machine; Definitions of Notes
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes 1
Page 8 - WARNING; Related Information
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, couldresult in death or serious injuries. CAUTION CAUTION...
Page 10 - Trademarks; Software Trademarks
Home > Before You Use Your Machine > Trademarks Trademarks Apple, App Store, AirPrint, Mac, iPad, iPhone, iPod touch, macOS, iPadOS and Safari are trademarks of AppleInc., registered in the United States and other countries.Nuance and PaperPort are trademarks or registered trademarks of Nuance...
Page 11 - Open Source Licensing Remarks; Manuals
Home > Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software.To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com . Related Information • Before You...
Page 12 - Copyright and License
Home > Before You Use Your Machine > Copyright and License Copyright and License ©2021 Brother Industries, Ltd. All rights reserved.This product includes software developed by the following vendors:This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.Copyright 1989-...
Page 13 - Important Notes
Home > Before You Use Your Machine > Important Notes Important Notes • Check support.brother.com for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may no...
Page 14 - Home > Introduction to Your Machine; Introduction to Your Machine
Home > Introduction to Your Machine Introduction to Your Machine • Before Using Your Machine • Control Panel Overview • LCD Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Set Default Function Screens • Enter Text on Your Brother ...
Page 15 - Before Using Your Machine; Selecting the correct type of paper
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following:• Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface ...
Page 16 - Control Panel Overview
Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview Colors of the control panels and buttons shown in these illustrations may differ depending on the model. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1 2 3 4 5 6 8 7 1. 1.8" ...
Page 18 - LED Power Indicator
8. Power On/Off Press to turn on the machine. Press and hold to turn off the machine. The LCD displays [Shutting Down] and stays on for a few seconds before turning itself off. A connected external telephone or Telephone Answering Device (TAD) willalways remain available. If you turn off the machine...
Page 20 - LCD Overview; Fax
Home > Introduction to Your Machine > LCD Overview LCD Overview Related Models : MFC-J1010DW/MFC-J1012DW The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that yourmachine is ready for the next command. Home Screen 01 01 01. 01. 2022 Fax Fax 1 ...
Page 21 - Touchscreen LCD Overview; Related Models; Quiet Mode
Home > Introduction to Your Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models : MFC-J1170DW You can switch Home screens by pressing d or c . From the Home screens, you can access the various settings. Home Screen 1 3 5 2 7 6 4 This screen shows the machine’s status whe...
Page 24 - Settings Screen Overview
Home > Introduction to Your Machine > Settings Screen Overview Settings Screen Overview Related Models : MFC-J1170DW The touchscreen shows the machine's status when you press [Settings] . Use the Settings menu to access all of your Brother machine's settings. 2 1 7 8 4 5 6 3 1. [Maintenance] P...
Page 26 - Navigate the Touchscreen; IMPORTANT; NOTE
Home > Introduction to Your Machine > Navigate the Touchscreen Navigate the Touchscreen Related Models : MFC-J1170DW Using your finger, press d c or a b on the LCD to display and access the machine options. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may dama...
Page 27 - Set the Ready Screen
Home > Introduction to Your Machine > Set the Ready Screen Set the Ready Screen Related Models : MFC-J1170DW You can change the Ready screen to the [Screen 1] , [Screen 2] , [Screen 3] , [Shortcuts 1] , [Shortcuts 2] or [Shortcuts 3] screen. When the machine is idle or you press , the machine ...
Page 28 - Set Default Function Screens
Home > Introduction to Your Machine > Set Default Function Screens Set Default Function Screens Related Models : MFC-J1170DW You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen] . 2...
Page 29 - Enter Text on Your Brother Machine; Special characters and symbols
Home > Introduction to Your Machine > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • For touchscreen models, the keyboard layout may differ depending on the function you are setting. >> MFC...
Page 32 - Uninstall the Brother Software and Drivers (Windows)
Home > Introduction to Your Machine > Access Brother Utilities (Windows) > Uninstall the Brother Software and Drivers (Windows) Uninstall the Brother Software and Drivers (Windows) 1. Do one of the following: • Windows 10 Click > Brother > Brother Utilities . • Windows 8.1 Move your m...
Page 33 - USB / Ethernet Port Locations on Your Brother Machine; Downloads
Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine USB / Ethernet Port Locations on Your Brother Machine The USB and Ethernet ports are located inside the machine (Ethernet ports are available only for certainmodels). To install the driver and software ...
Page 34 - Home > Paper Handling; Paper Handling; Load Paper
Home > Paper Handling Paper Handling • Load Paper • Load Documents 28
Page 36 - Load Paper in the Paper Tray; Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray • Load Envelopes in the Paper Tray 30
Page 38 - face down
1 2 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down . Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the pape...
Page 41 - Load Legal Size Paper in the Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to ...
Page 45 - Load Envelopes in the Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the pap...
Page 48 - Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show theunprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheetpaper onl...
Page 49 - Paper Settings; Change the Paper Size and Paper Type
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax 43
Page 51 - Change the Check Paper Setting; Settings
Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Setting Change the Check Paper Setting If this setting is set to [On] and the paper tray is removed, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default se...
Page 52 - Acceptable Print Media
Home > Paper Handling > Load Paper > Acceptable Print Media Acceptable Print Media The print quality can be affected by the type of paper you use in the machine.To get the best print quality for the settings you have selected, always set the Paper Type to match the type ofpaper you load.You...
Page 53 - Recommended Print Media; Brother paper
Home > Paper Handling > Load Paper > Acceptable Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table.Brother paper may not be available in all countries. Brother paper Paper Type Item Premium Pl...
Page 54 - Handle and Use Print Media
Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, directsunlight and heat. • Avoid touching the shiny (coated) side of...
Page 55 - Choose the Right Print Media; Paper Type and Paper Size for Each Operation
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Envelopes in the Pap...
Page 57 - Paper Capacity of the Paper Tray
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Capacity of the Paper Tray Paper Capacity of the Paper Tray Paper Size Paper Types No. of sheets Weight Thickness Paper Tray Letter, A4,Legal, MexicoLegal, IndiaLegal, Folio,Executive, A...
Page 58 - Load Documents; Load Documents in the Automatic Document Feeder (ADF)
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area 52
Page 59 - Document Sizes and Weights
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always f...
Page 61 - Load Documents on the Scanner Glass; Document Sizes Supported
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 k...
Page 62 - Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures belowshow the typical unscannable measurements. Usage Document Size Top (1)Bottom (3) Left (2)Right (4) Fax Letter ...
Page 63 - Print; Print an Email Attachment
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment 57
Page 64 - Print as a Booklet Automatically (Windows)
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) • Print as a Poster (Windows) • Print on Both Side...
Page 69 - Brother XXX-XXXX Printer; OK
Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application.2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your m...
Page 75 - Print a Color Document in Grayscale (Windows)
Home > Print > Print from Your Computer (Windows) > Print a Color Document in Grayscale (Windows) Print a Color Document in Grayscale (Windows) Grayscale mode makes the print processing speed faster than color mode. If your document contains color,selecting Grayscale mode prints your docume...
Page 76 - Prevent Smudged Printouts and Paper Jams (Windows)
Home > Print > Print from Your Computer (Windows) > Prevent Smudged Printouts and Paper Jams (Windows) Prevent Smudged Printouts and Paper Jams (Windows) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper...
Page 80 - Change the Default Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes only apply to documents printed with thatapplication. To change print settings for all Win...
Page 81 - Advanced; Basic Tab
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts itsprint setting...
Page 83 - Advanced Tab; Fit to Paper Size
Advanced Tab 1. Color Enhancement (True2Life) Select this option to use the Color Enhancement feature. This feature analyzes your image to improve itssharpness, white balance and color density. This process may take several minutes depending on the imagesize and your computer's specifications. 2. Sc...
Page 84 - Other Print Options button; Reduce Smudge
4. Reverse Print Select this option to rotate the printed image 180 degrees. 5. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the presetwatermarks, add a new watermark, or use an image file you have created. 6. Header-Footer Print Select this...
Page 85 - Print Using AirPrint
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint 79
Page 88 - Media Type
• The actual screen may differ depending on the version of the application. • Use the latest application. See Related Information . • When printing documents with many pages, you can also select the pages you want to print. 7. Change other printer settings, if needed.8. Click Print . IMPORTANT For p...
Page 95 - Scan; Scan Using the Scan Button on Your Machine
Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) 89
Page 96 - Scan Photos and Graphics
Home > Scan > Scan Using the Scan Button on Your Machine Scan Using the Scan Button on Your Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Scan to an Editable Text File Using OCR • Save Scanned Data as an Email Attachment • Web Services for Scanning on Your ...
Page 100 - Save Scanned Data to a Folder as a PDF File
Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Scan documents and save them to a folder on your computer as PDF files. Use the Scan button on the machine to make temporary changes to the scan...
Page 103 - Scan to an Editable Text File Using OCR
Home > Scan > Scan Using the Scan Button on Your Machine > Scan to an Editable Text File Using OCR Scan to an Editable Text File Using OCR Your machine can convert characters in a scanned document to text using optical character recognition (OCR)technology. You can edit this text using your...
Page 106 - Save Scanned Data as an Email Attachment
Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data as an Email Attachment Save Scanned Data as an Email Attachment Send the scanned data from your machine to your email application as an attachment. • Use the Scan button on the machine to make temporary changes to ...
Page 109 - Configure Scan Settings for Web Services
Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) Web Services for Scanning on Your Network (Windows 7, Windows 8.1,and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Window...
Page 113 - Change Scan Settings Using Brother iPrint&Scan
Home > Scan > Scan Using the Scan Button on Your Machine > Change Scan Settings Using Brother iPrint&Scan Change Scan Settings Using Brother iPrint&Scan Brother iPrint&Scan allows you to change the machine's Scan Button settings.1. Start Brother iPrint&Scan. • Windows Launch...
Page 115 - Scan Using Nuance
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use thesoftware applications we provide or use your favorite scanning application. • Scan Using Nuance ™ PaperPort ™ ...
Page 117 - Start
8. Adjust the settings in the Scanner Setup dialog box, if needed.9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start . The machine starts scanning. Related Information • Sc...
Page 118 - Resolution
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance ™ PaperPort ™ 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1. Scan Select the Pho...
Page 121 - Scan Using Windows Fax and Scan
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan Scan Using Windows Fax and Scan Windows Fax and Scan application is another option that you can use for scanning. • Windows Fax and Scan uses the WIA scanner driver. • If you want to crop a portion of a page a...
Page 124 - Contrast
set a higher brightness level and scan the document again. You can also type a value in the field to set thebrightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals...
Page 126 - Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card • Copy Settings 120
Page 127 - Copy a Document; COPY
Home > Copy > Copy a Document Copy a Document >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Make sure you have loaded the correct size paper in the paper tray.2. Load your document. 3. Press ( COPY ). The LCD displays: P r e s s S t a r t N o r m a l Q u a l i...
Page 129 - Enlarge or Reduce Copied Images
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. 2. Press ( COPY ). 3. Enter the number of copie...
Page 131 - Sort Copies
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. 2. Press ( COPY ). 3. Enter the number of copies using t...
Page 132 - Make Page Layout Copies (N in 1 or Poster)
Home > Copy > Make Page Layout Copies (N in 1 or Poster) Make Page Layout Copies (N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy.The poster feature divides your document into sections, then enlarges the sections so ...
Page 133 - Black Start; Color Start
Option Description 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Press Black Start or Color Start . If you pla...
Page 139 - Copy an ID Card
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to Letter or A4. • You may copy an identification card to the extent permitted under applicable...
Page 141 - Copy Settings
Home > Copy > Copy Settings Copy Settings >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW To change copy settings, press ( COPY ). Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type.If copying on special ...
Page 145 - Send a Fax
Home > Fax Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX 139
Page 147 - Send a Fax from Your Brother Machine; E n t e r N u m b e r
Home > Fax > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document in the ADF or place it on the scanner glass. 2. Press ( FAX ). The LCD displays: P r e s s S...
Page 150 - Send a Fax Manually; FAX
Home > Fax > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. 2. Press ( FAX ). 3. ...
Page 151 - Send a Fax at the End of a Conversation
Home > Fax > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Ask the othe...
Page 152 - Send the Same Fax to More than One Recipient (Broadcasting)
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. • This feature is available only for black and white ...
Page 154 - Cancel a Broadcast in Progress
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the wholebroadcast job. >> MFC-...
Page 155 - Send a Fax in Real Time
Home > Fax > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as thetelephone line is free, the machine starts dialing and sending. If you want to send an important documentimmediately ...
Page 156 - Send a Fax at a Specified Time (Delayed Fax)
Home > Fax > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) Related Models : MFC-J1170DW You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black ...
Page 157 - Change the Fax Auto Redial Setting
Home > Fax > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On] , the machine redials once after five-minutes. The default setting for Fax Auto Redial is [On]...
Page 158 - Cancel a Fax in Progress
Home > Fax > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialing or sending, the L...
Page 159 - Check and Cancel a Pending Fax
Home > Fax > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there areno fax jobs in memory, the LCD displays [No Jobs Waiting] . You can cancel a fax job befor...
Page 160 - Fax Options
Home > Fax > Send a Fax > Fax Options Fax Options >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW To change fax-sending settings, press ( FAX ). Option Description Fax Resolution Set the resolution for outgoing faxes.The fax quality often can be improved by chan...
Page 162 - Receive a Fax
Home > Fax > Receive a Fax Receive a Fax • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation • Memory Receive Options • Remote Fax Retrieval 156
Page 163 - Receive Mode Settings; Receive Modes Overview
Home > Fax > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) 157
Page 164 - Fax Only
Home > Fax > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ( [Fax Only] and [Fax/Tel] ). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every ca...
Page 165 - Choose the Correct Receive Mode
Home > Fax > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode The correct Receive Mode for you is determined by the external devices and telephone subscriber services(Voice Mail, Distinctive Ring and so on) you will be using on the s...
Page 167 - Set the Number of Rings Before the Machine Answers (Ring Delay)
Home > Fax > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set...
Page 169 - Set Easy Receive
Home > Fax > Receive a Fax > Set Easy Receive Set Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone linethrough the hand...
Page 170 - Fax Preview; Set Fax Preview to On
Home > Fax > Receive a Fax > Fax Preview Fax Preview Related Models : MFC-J1170DW Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes 164
Page 172 - Preview New Faxes
Home > Fax > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes Related Models : MFC-J1170DW When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. • To see a fax you already previewed, press [Fax] and [Received Fa...
Page 174 - Shrink Page Size of an Oversized Incoming Fax
Home > Fax > Receive a Fax > Shrink Page Size of an Oversized Incoming Fax Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On] , your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio ...
Page 175 - Set the Fax Receive Stamp
Home > Fax > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you haveset the current date and time on the machine. This feature is available only for black and white fax...
Page 176 - Receive a Fax at the End of a Telephone Conversation
Home > Fax > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your machine and the other party is also speaking on atelephone connected to his fax machine, at the end o...
Page 177 - Memory Receive Options
Home > Fax > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use onlyone Memory Receive option at a time.Memory Receive can be set to:• Fax Forwarding (MFC-J1170DW) • Fax Storage (...
Page 178 - Forward Incoming Faxes to Another Machine
Home > Fax > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Related Models : MFC-J1170DW Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available...
Page 179 - Store Incoming Faxes in the Machine's Memory
Home > Fax > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Related Models : MFC-J1170DW Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored faxmessages from ...
Page 182 - Change Memory Receive Options
Home > Fax > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options Related Models : MFC-J1170DW If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displaysone of the following questions: • If recei...
Page 183 - Turn Off Memory Receive
Home > Fax > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Related Models : MFC-J1170DW Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Rec...
Page 184 - Print a Fax Stored in the Machine's Memory
Home > Fax > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory • This feature is available only for black and white faxes. • After you print the fax, it is erased from the machine's memory. >> MFC-J1010DW/...
Page 185 - Remote Fax Retrieval; Set a Remote Access Code
Home > Fax > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Related Models : MFC-J1170DW Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remoteaccess code and remote commands to retrieve fax messages. • Set a Remote Access Code • ...
Page 187 - Use Your Remote Access Code
Home > Fax > Receive a Fax > Remote Fax Retrieval > Use Your Remote Access Code Use Your Remote Access Code Related Models : MFC-J1170DW 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine.2. When your machine answers, immediately enter...
Page 188 - Remote Retrieval Commands
Home > Fax > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Related Models : MFC-J1170DW Use the Remote Commands in this table to access fax commands and options when you are away from yourmachine. When you call the machine and enter your remot...
Page 189 - Forward Faxes Remotely
Home > Fax > Receive a Fax > Remote Fax Retrieval > Forward Faxes Remotely Forward Faxes Remotely Related Models : MFC-J1170DW Call your machine from any touch-tone telephone or fax machine to forward incoming faxes to another machine. • You must turn on Fax Storage, or Fax Preview befor...
Page 190 - Change the Fax Forwarding Number
Home > Fax > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number Related Models : MFC-J1170DW 1. Dial your fax number.2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, ...
Page 191 - Voice Operations and Fax Numbers; Voice Operations
Home > Fax > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups • Dial Access Codes and Credit Card Numbers 185
Page 192 - Pick up a Voice Call in Fax/Tel Receive Mode
Home > Fax > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals (For Canada) • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations 186
Page 193 - Hook
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals (For Canada) Send Tone Signals (For Canada) If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow thesesteps. If you have a Touch Tone service, you ...
Page 195 - Special Line Considerations; Rollover Telephone Lines
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Machine, an External Two-Line TAD and Two-Line Telephone 189
Page 196 - Your machine will
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to eachother if they are busy.This...
Page 197 - Two-Line Telephone System
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet.This feature is available only i...
Page 198 - Convert Telephone Wall Outlets
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada.There are three ways to convert to an RJ11 jack. The first two ways may r...
Page 200 - Store Fax Numbers; Store Address Book Numbers
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book • Change or Delete Address Book Names or Numbers 194
Page 202 - Save Outgoing Call Numbers to the Address Book
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Save Outgoing Call Numbers to the Address Book Save Outgoing Call Numbers to the Address Book You can copy numbers from your Outgoing Call history and save them in your Address Book. >> MFC-J1010DW/MFC-J1012DW>&...
Page 203 - Save Caller ID History Numbers to the Address Book
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Save Caller ID History Numbers to the Address Book Save Caller ID History Numbers to the Address Book If you have a Caller ID subscriber service with your telephone company, you can copy numbers from your CallerID Histor...
Page 204 - Change or Delete Address Book Names or Numbers
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Do one of the followi...
Page 206 - Set up Broadcasting Groups
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same faxmessage to many fax numbers, or Broadcast. >> MFC-J1010DW/MFC-J1012DW>> ...
Page 208 - Change a Broadcasting Group Name
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Change a Broadcasting Group Name Change a Broadcasting Group Name >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Press a or b to select the following: a....
Page 209 - Delete a Broadcasting Group
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Press a or b to select [Delete] . Press OK . 3. Do...
Page 210 - Add or Delete a Broadcasting Group Member
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Press a or b to select...
Page 211 - Dial Access Codes and Credit Card Numbers
Home > Fax > Voice Operations and Fax Numbers > Dial Access Codes and Credit Card Numbers Dial Access Codes and Credit Card Numbers Sometimes you may want to choose from several long-distance carriers when you send a fax. Rates may varydepending on the time and destination. To take advantag...
Page 213 - Telephone Services and External Devices
Home > Fax > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones 207
Page 214 - Voice Mail
Home > Fax > Telephone Services and External Devices > Voice Mail Voice Mail This feature is available only in the USA and Canada.If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machinewill conflict with each other when receiving incomin...
Page 215 - Distinctive Ring; What does your telephone company’s ‘Distinctive Ring’ do?; What does Brother’s ‘Distinctive Ring’ do?; Before you choose the ring pattern to register
Home > Fax > Telephone Services and External Devices > Distinctive Ring Distinctive Ring This feature is available only in the USA and Canada.Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voicecalls through two different phone n...
Page 216 - contact your telephone company and ask for one
Ring Pattern Rings 2 short-long-short 3 short-short-long 4 very long • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown . • The machine answers only calls t...
Page 217 - Register the Distinctive Ring Pattern
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Register the Distinctive Ring Pattern Register the Distinctive Ring Pattern This feature is available only in the USA and Canada. After you set the Distinctive Ring feature to [On] , your Distinctive Ring number wi...
Page 219 - Turn off Distinctive Ring
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings . 2. Press a ...
Page 220 - Caller ID
Home > Fax > Telephone Services and External Devices > Caller ID Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies.This service displays the telephone number (or name if it is available) of your caller as the line rings.•...
Page 221 - Set up Your Area Code
Home > Fax > Telephone Services and External Devices > Caller ID > Set up Your Area Code Set up Your Area Code When returning calls from the Caller ID History, your machine will dial "1" plus the area code. If your local dialingplan requires that the "1" not be used for c...
Page 222 - Voice Over Internet Protocol (VoIP/Telephone Line Interference)
Home > Fax > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Tel...
Page 223 - External TAD (Telephone Answering Device); If You Do Not Subscribe to the Distinctive Ring Service:; Protective Cap
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When theTAD answers a call, your machine will “listen” fo...
Page 224 - Connect an External TAD
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug theTAD into a wall jack (unless yo...
Page 225 - Record an Outgoing Message (OGM) on the External TAD
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows you...
Page 227 - External and Extension Telephones; Connect an External or Extension Telephone
Home > Fax > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes 221
Page 229 - Operation from External and Extension Telephones; Use extension telephones; If you answer a call and no one is on the line:
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Use extension telephones If you answer a fax call at an extension telephone, you can make your mach...
Page 230 - Use a Non-Brother Cordless External Handset
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use a Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry t...
Page 231 - Use the Remote Codes; Fax Receive Code; Telephone Answer Code
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the FaxReceive Code *51 . Wait for...
Page 232 - Change the Remote Codes
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Fax Receive Code is *51 . The preset Telephone Answer Code is #51 . If you are always disconnected when accessin...
Page 233 - Fax Reports; Set the Transmission Verification Report's Style
Home > Fax > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports 227
Page 235 - Set the Fax Journal's Interval Period
Home > Fax > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7days). (MFC-J1010DW/MFC-J1012DW)When using the Auto Power Off feature and the...
Page 241 - Address Book; Delete a Member or Group in your PC-FAX Address Book (Windows)
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalize your Address Book . • Add a Member to your PC-FAX Address Book (Windo...
Page 242 - Address Book Member Setup
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Add a Member to your PC-FAX Address Book (Windows) Add a Member to your PC-FAX Address Book (Windows) Add new people and their fax information to the PC-Fax Address...
Page 244 - Properties
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Edit Member or Group Information in your PC-FAX Address Book (Windows) Edit Member or Group Information in your PC-FAX Address Book(Windows) 1. Launch ( Brother Uti...
Page 245 - Brother Utilities; Delete
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Delete a Member or Group in your PC-FAX Address Book (Windows) Delete a Member or Group in your PC-FAX Address Book (Windows) 1. Launch ( Brother Utilities ), and t...
Page 255 - Receiving Status; Close
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby modeNo unread messages...
Page 258 - Network; Supported Basic Network Features
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools 252
Page 260 - Configure Network Settings; Configure Network Settings Using the Control Panel
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management 254
Page 262 - Wireless Network Settings; Use the Wireless Network
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • Use Wi-Fi Direct ® • Enable/Disable Wireless LAN • Print the WLAN Report 256
Page 263 - Before Configuring Your Machine for a Wireless Network
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from YourComputer • Configure Your Machine for a Wireless Network Us...
Page 265 - Start Here Mac
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer Configure Your Machine for a Wireless Network Using the Setup Wizardfrom Your Computer 1. Do one of the following: • WindowsDown...
Page 267 - How can I find this information?
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine'sControl Panel Setup Wizard >> MFC-J1010DW/MFC-J1012D...
Page 273 - Next
• To use a Windows 7, Windows 8.1, or Windows 10 computer as a Registrar, you must register it to yournetwork in advance. For more information, see the instructions supplied with your wireless LAN accesspoint/router. • If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install ...
Page 277 - Configure Your Machine for an Enterprise Wireless Network
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW Before configuring your...
Page 281 - Wi-Fi Direct Overview
Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct ® • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually • If You Are Having Difficulty with Your Machine's Network 275
Page 285 - Configure a Wi-Fi Direct Network Manually
Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually Configure the Wi-Fi Direct setting from the machine's control panel. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-...
Page 286 - Enable/Disable Wireless LAN
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings . 2. Press a or b to make your selections: a. Select [Network] . Press OK . b. Select [WLAN(Wi-...
Page 287 - Print the WLAN Report
Home > Network > Wireless Network Settings > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code onthe printed report. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1...
Page 288 - Wireless LAN Report Error Codes
Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and seethe corresponding instructions in the table:...
Page 291 - Network Features; Print the Network Configuration Report
Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Default 285
Page 293 - Reset the Network Settings to Factory Default
Home > Network > Network Features > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the print server to its default factory settings. This resets allinformation, such as the password and IP address...
Page 294 - Brother Management Tools
Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings.Go to your model's Downloads page at support.brother.com to download the tools. Related Information • Network 288
Page 295 - Security; Before Using Network Security Features
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use IEEE 802.1x Authentication for a Wired or a Wireless Network • Lock the Machine Settings from the Control Panel 289
Page 297 - Configure Certificates for Device Security; Supported Security Certificate Features
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use WebBased Management to configure a certificate. • Supported Security Certificate Featur...
Page 299 - Step by Step Guide for Creating and Installing a Certificate; Option 1
Home > Security > Configure Certificates for Device Security > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certifi...
Page 300 - Create a Self-signed Certificate
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser.2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP a...
Page 301 - Create a Certificate Signing Request (CSR)
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certi...
Page 303 - Save
10. Click Save . • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, werecommend using the Web Server for the certificate template to securely create the Client Certificate. Ifyou ar...
Page 304 - Install a Certificate on Your Machine
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install ...
Page 305 - Import and Export the Certificate and Private Key; Import a Certificate and Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. • Import a Certificate an...
Page 307 - Export the Certificate and Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser.2. Type "https://machine's IP address" in your browser's addr...
Page 308 - Manage Multiple Certificates; Certificate
Home > Security > Configure Certificates for Device Security > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installedon your machine. In Web Based Management, navigate to the Cert...
Page 309 - Introduction to SSL/TLS
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS 303
Page 312 - Benefits of Using SSL/TLS
Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restrictingunauthorized users from reading data sent to the machine. SSL's key selling ...
Page 313 - Manage Your Network Machine Securely Using SSL/TLS; Configure a Certificate for SSL/TLS and Available Protocols
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows u...
Page 315 - Access Web Based Management Using SSL/TLS; Login
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. • To use HTTPS prot...
Page 318 - Print Documents Securely Using SSL/TLS; Print Documents Using SSL/TLS
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure Certificates for Device Security • Configure a Certificate for SSL/TLS and Available Protocols 312
Page 320 - Use IEEE 802.1x Authentication for a Wired or a Wireless Network; IEEE 802.1x Authentication Methods
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using WebBased Management (Web Brow...
Page 324 - PEAP
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > IEEE 802.1x Authentication Methods IEEE 802.1x Authentication Methods EAP-FAST Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has beendeveloped by Cisco Systems,...
Page 325 - Lock the Machine Settings from the Control Panel; About Using Memory Security
Home > Security > Lock the Machine Settings from the Control Panel Lock the Machine Settings from the Control Panel Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password,you must reset all passwords stored in the machine by contacting you...
Page 327 - Set the Memory Security Password
Home > Security > Lock the Machine Settings from the Control Panel > About Using Memory Security > Set the Memory Security Password Set the Memory Security Password Related Models : MFC-J1170DW Make a careful note of your password. 1. Press [Settings] > [All Settings] > [Fax] > ...
Page 328 - Change the Memory Security Password
Home > Security > Lock the Machine Settings from the Control Panel > About Using Memory Security > Change the Memory Security Password Change the Memory Security Password Related Models : MFC-J1170DW 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Memory Sec...
Page 329 - Turn Memory Security On/Off
Home > Security > Lock the Machine Settings from the Control Panel > About Using Memory Security > Turn Memory Security On/Off Turn Memory Security On/Off Related Models : MFC-J1170DW 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Memory Security] > [Set...
Page 330 - About Using TX Lock
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock About Using TX Lock Related Models : MFC-J1010DW/MFC-J1012DW Block unauthorized data transmission to and from the machine.TX Lock lets you prevent unauthorized access to the machine.While TX Lock is On,...
Page 331 - Set the TX Lock Password
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models : MFC-J1010DW/MFC-J1012DW 1. Press Settings . 2. Press a or b to select the following: a. Select [Fax] . Press OK . b. Select [Misce...
Page 332 - Change the TX Lock Password
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models : MFC-J1010DW/MFC-J1012DW 1. Press Settings . 2. Press a or b to select the following: a. Select [Fax] . Press OK . b. Select ...
Page 335 - > Brother Web Connect; Brother Web Connect
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • FaxFo...
Page 336 - Brother Web Connect Overview; WEB
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Certain websites provide services that allow users to upload and view images and files on the website. YourBrother machine can scan images and upload them to these services, and also ...
Page 338 - Configure the Proxy Server Settings Using Web Based Management
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must ...
Page 339 - Online Services Used with Brother Web Connect
Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Use Brother Web Connect to access online services from your Brother machine. Some of these web servicesoffer business versions.To use Brother Web Con...
Page 341 - Set Up Brother Web Connect; Brother Web Connect Setup Overview
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brot...
Page 342 - Step 1: Create an account with the service you want to use.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter,this procedure is not necessary...
Page 345 - Apply for Brother Web Connect Access
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect accessusing a computer that has the ...
Page 348 - Set Up Brother Web Connect for Brother CreativeCenter
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Set Up Brother Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Related Models : MFC-J1170DW Brother Web Connect is set up to work with Brother CreativeCenter automa...
Page 349 - Scan and Upload Documents Using Brother Web Connect
Home > Mobile/Web Connect > Brother Web Connect > Scan and Upload Documents Using Brother Web Connect Scan and Upload Documents Using Brother Web Connect Upload your scanned photos and documents directly to a web service without using a computer. • When scanning and uploading JPEG files or ...
Page 351 - Download and Print Documents Using Brother Web Connect
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect Documents that have been uploaded to your account can be downloaded directly to your machine and printed.Documents that other users...
Page 352 - Download and Print Using Web Services
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services For information on Brother CreativeCenter Templates, see Related Information . >> MFC-J1010DW/MFC-J...
Page 354 - Download and Print Brother CreativeCenter Templates
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Brother CreativeCenter Templates Download and Print Brother CreativeCenter Templates Related Models : MFC-J1170DW Brother CreativeCenter is not available in all c...
Page 355 - FaxForward to Cloud or E-mail
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail Related Models : MFC-J1170DW • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with theavailable online services. 1 1. Web Service • Use...
Page 356 - Turn On FaxForward to Cloud or E-mail
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn On FaxForward to Cloud or E-mail Turn On FaxForward to Cloud or E-mail Related Models : MFC-J1170DW Turn on the FaxForward feature to automatically forward incoming faxes to either an online service or...
Page 357 - Turn Off FaxForward to Cloud or E-mail
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn Off FaxForward to Cloud or E-mail Turn Off FaxForward to Cloud or E-mail Related Models : MFC-J1170DW Turn off FaxForward when you want to stop incoming faxes from automatically going to either an onli...
Page 358 - AirPrint; AirPrint Overview
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS) 352
Page 360 - Add; Use
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners . 3. Click the + icon...
Page 365 - File
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Make sure your machine is in the printer list on your Mac computer. Apple TextEdit is used in the examplebelow. • AirPrint supports only black and white fax documents. 1. Make sure you...
Page 366 - Print Service
Home > Mobile/Web Connect > Mopria ® Print Service Mopria ® Print Service Mopria ® Print Service is a print feature on Android ™ mobile devices developed by the Mopria ® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. 1 3 2 1...
Page 367 - > Brother Mobile Connect; Brother Mobile Connect
Home > Mobile/Web Connect > Brother Mobile Connect Brother Mobile Connect Use Brother Mobile Connect to print and scan from your mobile device. • For Android ™ devices Brother Mobile Connect allows you to use your Brother machine's features directly from your Android ™ device. Download and ins...
Page 369 - Home > Brother iPrint&Scan for Windows and Mac; Brother iPrint&Scan for Windows and Mac; Brother iPrint&Scan Overview for Windows and Mac
Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview for Windows and Mac 363
Page 371 - Home > Troubleshooting; Troubleshooting; FAQs & Troubleshooting
Home > Troubleshooting Troubleshooting If you think there is a problem with your machine, first check each of the items below, then try to identify theproblem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, visit support.brother.com for t...
Page 385 - Transfer Your Faxes or Fax Journal Report
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report If the LCD shows:• [Cannot Clean XX] • [Cannot Initialize XX] • [Cannot Start XX] • [Cannot Print XX] • [Cannot Scan XX] We recommend transferring yo...
Page 386 - Transfer Faxes to Another Fax Machine
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. >> MFC-J1010DW/MFC-J1012DW&g...
Page 387 - Transfer Faxes to Your Computer
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Your Computer Transfer Faxes to Your Computer You can transfer the faxes from your machine's memory to your computer. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170...
Page 388 - Transfer the Fax Journal Report to Another Fax Machine
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. ...
Page 389 - Error Messages When Using the Brother Web Connect Feature; Connection Error
Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages areshown in the cha...
Page 391 - Document Jams; Document is Jammed in the Top of the ADF Unit
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages 385
Page 393 - Document is Jammed inside the ADF Unit
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper from the ADF that is not jammed.2. Lift the document cover.3. Pull the jammed document out to the left. 4. Close the document cover. 5. Press Stop/Exit ...
Page 394 - Remove Paper Scraps Jammed in the ADF
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover.2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3. Close the document cover. 4. Press Sto...
Page 395 - Printer Jam or Paper Jam; Paper is Jammed in the Front of the Machine (Jam Front)
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) • Paper is Jammed in the Front of the Machine (Jam Front) • Paper is Jammed in the Back of the Machine (Jam...
Page 404 - Paper is Jammed in the Back of the Machine (Jam Rear)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam Rear) Paper is Jammed in the Back of the Machine (Jam Rear) If the LCD displays [Jam Rear] , follow these steps: 1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J1010DW/MFC-J10...
Page 406 - If You Are Having Difficulty with Your Machine
Home > Troubleshooting > If You Are Having Difficulty with Your Machine If You Are Having Difficulty with Your Machine For technical help, you must call the country where you bought the machine. Calls must be made fromwithin that country. If you think there is a problem with your machine, chec...
Page 407 - Printing Difficulties
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, see the latest FAQs & Troubleshooting tips at support.brother.com . >> Printing Di...
Page 409 - Print Quality Difficulties
Print Quality Difficulties Difficulties Suggestions Poor print quality Check the print quality.See Related Information : Check the Print Quality . Make sure the Media Type setting in the printer drivers, your application, or thePaper Type setting on the machine matches the type of paper you are usin...
Page 410 - Paper Handling Difficulties
Difficulties Suggestions Change the print options.See Related Information : Change the Print Options to Improve Your Print Results . Printed text or images areskewed. Make sure the paper is loaded correctly in the paper tray and the paper guidesare adjusted correctly.See Related Information : Load P...
Page 411 - Printing Received Faxes
Difficulties Suggestions If the paper tray is empty, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled,straighten it. Sometimes it is helpful to remove the paper, turn the stack over andput it back in the paper tray. ...
Page 413 - Telephone and Fax Problems; Telephone Line or Connections; Handling Incoming Calls
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems Telephone and Fax Problems >> Telephone Line or Connections>> Handling Incoming Calls>> Receiving Faxes>> Sending Faxes Telephone Line or Connections Difficulties Sug...
Page 414 - Receiving Faxes
Difficulties Suggestions Correction Mode) feature should help overcome this problem. This condition isrelated to the telephone system industry and is common to all devices that sendand receive information on a single, shared line with custom features. If avoidinga slight interruption is crucial to y...
Page 415 - Sending Faxes
Difficulties Suggestions • If you were not able to receive the fax, then another device or subscriberservice may be interfering with your fax reception or there may be a problemwith your fax line. If you are using a telephone answering machine (External TAD mode) on thesame line as the Brother machi...
Page 417 - Set Dial Tone Detection
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1...
Page 418 - Telephone Line Interference/VoIP
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Telephone Line Interference/VoIP Telephone Line Interference/VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if youare u...
Page 419 - Other Problems; Copying Difficulties; Scanning Difficulties; Software Difficulties
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems >> Copying Difficulties>> Scanning Difficulties>> Software Difficulties Copying Difficulties Difficulties Suggestions Black lines or streaks appear incopies. A Black lin...
Page 421 - Network Problems; Use the Network Connection Repair Tool (Windows)
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network • Troubleshooting 415
Page 423 - Check Your Machine's Network Settings
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management 417
Page 424 - If You Are Having Difficulty with Your Machine's Network; I Cannot Complete the Wireless Network Setup Configuration
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Are Having Difficulty with Your Machine's Network If You Are Having Difficulty with Your Machine's Network For technical help, you must call the country where you bought the machine. Calls...
Page 425 - For Windows
Cause Action Interface machine and the mobiledevice. There is a wirelesscomputer, Bluetooth ® - supported device,microwave oven, or digitalcordless phone near theBrother machine or themobile device. Move other devices away from the Brother machine or the mobiledevice. Wi-Fi Direct You have checked a...
Page 427 - I Want to Check that My Network Devices are Working Correctly
Cause Action Interface Your Brother machine isnot connected to thewireless network. Print the WLAN Report to check the error code on the printed report. Wireless If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall thedrivers (Windows) and t...
Page 428 - Check Network Devices Using the Ping Command; Configure the IP Address on your computer (Windows); Configure the IP Address on your computer (Mac); Configure the IP Address on your Brother machine
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Are Having Difficulty with Your Machine's Network > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your compute...
Page 429 - AirPrint Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Confirm the network settings. Move the mobile device closer to the wirel...
Page 430 - Check the Machine Information
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number, firmware version, and firmware update. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings . 2. Press...
Page 431 - Reset Your Machine
Home > Troubleshooting > Reset Your Machine Reset Your Machine IMPORTANT (MFC-J1010DW/MFC-J1012DW)When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Beforeyou reset the machine, you can transfer your faxes to your computer or another fax machine so y...
Page 432 - Reset Functions Overview
Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview IMPORTANT (MFC-J1010DW/MFC-J1012DW)When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Beforeyou reset the machine, you can transfer your faxes to your ...
Page 433 - Home > Routine Maintenance; Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results • Pack and Ship Your Machine 427
Page 434 - Replace the Ink Cartridges; CAUTION
Home > Routine Maintenance > Replace the Ink Cartridges Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level ofink in each of the four ink cartridges. When the machine detects that an ink cartridge is running ...
Page 437 - Clean Your Brother Machine
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) • Clean the Machine's LCD • Clean the Ou...
Page 438 - Clean the Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet.2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water. 2 1 3 3. In th...
Page 440 - Clean the Print Head from Your Brother Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Brother Machine Clean the Print Head from Your Brother Machine To maintain good print quality, the machine automatically cleans the print head when needed. If there is a printquality problem, start the ...
Page 442 - Clean the Print Head Using Web Based Management
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head Using Web Based Management Clean the Print Head Using Web Based Management To maintain good print quality, the machine automatically cleans the print head when needed. If there is a printquality problem, start th...
Page 443 - Clean the Print Head from Your Computer (Windows)
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Computer (Windows) Clean the Print Head from Your Computer (Windows) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a printquality problem, star...
Page 445 - Clean the Machine's LCD
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off. 2...
Page 446 - Clean the Outside of the Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. • DO NOT use cleaning materials that contain ammo...
Page 447 - Clean the Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock. 1. Using both hands, use the finger...
Page 448 - Clean the Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. 1. Unplug the machine from the AC power outlet.2. If the pape...
Page 449 - Clean the Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when thereare only a few sheets of paper left in the tray.1. If the paper support flap is open, cl...
Page 450 - Clean the Paper Pick-up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet.2. If the p...
Page 451 - Check Your Brother Machine; Check the Print Quality
Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status Using Brother iP...
Page 453 - Poor
When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the horizontal lines are gone: MFC-J1170DW 1. Press [Ink] > [Improve Print Quality] > [Check Print Quality] . 2. Press [Start] . The machine prints the check sheet. 3. Check the qua...
Page 455 - Check the Print Alignment from Your Brother Machine
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the printalignment. >> M...
Page 461 - Status Monitor Indicators and What They Mean (Windows); Brother Status Monitor
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon a...
Page 462 - Turn Off the Show Status Monitor Feature (Windows)
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Show Status Monitor Feature (Windows) Turn Off the Show Status Monitor Feature (Windows) The Show Status Monitor feature lets you know if there is a problem with a...
Page 465 - Error icons
Error icons Icon Description The ink level is low. The ink cartridge needs to be replaced. There is a problem with the ink cartridge. • The actual screen may differ depending on the version of the application. • The remaining ink amount is approximate and may differ from the actual amount of remaini...
Page 466 - Correct the Paper Feed to Clear Vertical Lines
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW Before adjusting the print alignment, complete...
Page 467 - Change the Print Options to Improve Your Print Results
Home > Routine Maintenance > Change the Print Options to Improve Your Print Results Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improveprintout quality. Print speed may be slower w...
Page 468 - Pack and Ship Your Machine
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turnthe product upside down. If you do not pack the machine correctly, any damage that may occur in transit ...
Page 471 - Home > Machine Settings; Machine Settings; Change Machine Settings from the Control Panel
Home > Machine Settings Machine Settings Customize settings and features to make your machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management 465
Page 472 - In the Event of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports • Settings and Features Tables 466
Page 474 - General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date and Time • Set the ...
Page 475 - Adjust the Machine Volume
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings . 2. Press a or b to make your selections: a. S...
Page 476 - Change for Daylight Saving Time Automatically
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically You can program the machine to change automatically for Daylight Saving Time. It will reset itself for...
Page 477 - Set Sleep Mode Countdown
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in SleepMode, it acts as though it is turned off. ...
Page 478 - Set the Machine to Power Off Automatically
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can reduce power consumption. Set the amount of time that the machine must be inS...
Page 479 - Set the Date and Time
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time toeach fax you send by setting your Station ...
Page 481 - Set the Time Zone
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA an...
Page 482 - Adjust the LCD Backlight Brightness
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J1010DW/MFC-J1012DW&g...
Page 483 - Change How Long the LCD Backlight Stays On
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MF...
Page 484 - Set Your Station ID
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Your Station ID Set Your Station ID Set the machine's Station ID if you want the date and time to appear on each fax you send. NOTE (USA only)The Telephone Consumer Protection Act of 1991 ma...
Page 486 - Set Tone or Pulse Dialing Mode
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Your machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change thedialing mode. This ...
Page 487 - Reduce Printing Noise
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomesslower. The factory setting is [Off] . • When t...
Page 488 - Change the Language Displayed on the LCD
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J1010DW/MFC-J10...
Page 489 - Change the Keyboard Setting
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models : MFC-J1170DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup]...
Page 490 - Save Your Favorite Settings as a Shortcut; Add Shortcuts
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Related Models : MFC-J1170DW • Add Shortcuts • Change or Delete Shortcuts 484
Page 492 - Change or Delete Shortcuts
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Change or Delete Shortcuts Change or Delete Shortcuts Related Models : MFC-J1170DW You can change the settings in a Shortcut. You cannot change a Web Connect Shortcut or...
Page 493 - Print Reports; Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems 487
Page 494 - Transmission Verification Report; Caller ID History
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verification Report The Transmission Verification Report prints the details of the last fax sent from your machine. Address Book Th...
Page 495 - Print a Report
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> MFC-J1010DW/MFC-J1012DW>> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings . 2. Press a or b to make your selections: a. Select [Print Reports] . P...
Page 496 - Settings and Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1.8" Color LCD) • Features Tables (1.8" Color LCD) • Settings Tables (2.7" Touchscreen models) • Features Tables (2.7" Touc...
Page 512 - is
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.7" Touchscreen models) Related Models : MFC-J1170DW >> [Fax] >> [Copy] >> [Scan] >> [Web]...
Page 519 - Change Machine Settings Using Web Based Management; What is Web Based Management?
Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the HyperText Transfer Protocol (HTTP) or Hyper Text Transfer Protocol...
Page 521 - Start from Your Web Browser
Home > Machine Settings > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 10/11 for Mac, GoogleChrome ™ for Android (4.x or later), and Google Chrome...
Page 522 - Start from Brother Mobile Connect
In the Finder menu bar, click Go > Applications , and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK . 3. Click ( Mach...
Page 523 - Set or Change a Login Password for Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and mar...
Page 524 - Set Up Your Machine's Address Book Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Bas...
Page 525 - Appendix; Specifications
Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support 519
Page 526 - General Specifications
Home > Appendix > Specifications Specifications >> General Specifications>> Document Size Specifications>> Print Media Specifications>> Fax Specifications>> Copy Specifications>> Scanner Specifications>> Printer Specifications>> Interface Specifi...
Page 528 - Document Size Specifications
5 Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and then turn itself off. 6 Noise depends on printing conditions. Document Size Specifications Document Size ADF Width 5.8 to 8.5 in. (148 to 215.9 mm) ADF Length 1 5.8 to 14.0 in. (1...
Page 529 - Copy Specifications; Scanner Specifications
Broadcasting 90 (40 Address Book/50 Manual Dial) (MFC-J1010DW/MFC-J1012DW)250 (200 Address Book/50 Manual Dial) (MFC-J1170DW) Automatic Redial 1 time after 5 minutes Memory Transmission MFC-J1010DW/MFC-J1012DW: Up to 170 pages 1 MFC-J1170DW: Up to 200 pages 1 Out of Paper Reception MFC-J1010DW/MFC-J...
Page 530 - Printer Specifications; Interface Specifications; Network Specifications; Supported Operating Systems And Software Functions
Printer Specifications Resolution • (MFC-J1010DW/MFC-J1012DW)Up to 1200 × 6000 dpi (Windows only) • (MFC-J1170DW)Up to 1200 × 6000 dpi Printing Width 1 8.26 in. (210 mm) Borderless 2 : 8.50 in. (216 mm) Borderless Letter, A4, A6, Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x...
Page 532 - Supply Specifications
Home > Appendix > Supply Specifications Supply Specifications Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separatefrom the print head assembly. Service Life of InkCartridge The first time you install the ink cartridges, the machine will use extra ink...
Page 533 - Brother Help and Customer Support; from; For Customer Service; Ordering Accessories and Supplies
Home > Appendix > Brother Help and Customer Support Brother Help and Customer Support IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. >> FAQs (Frequently Asked Questions)>> For Customer Service>&g...
Page 535 - Version 0
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 USA/CAN Version 0