Brother 770- User Manual

iii Notice – Disclaimer of Warranties BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,REGARDING...

iv This warranty gives you certain rights andyou may also have other rights that mayvary from state to state. This warranty is given only to the end-usep u r c h a s e r o f t h e a c c o m p a n y i n g p r o d u c t( r e f e r r e d t o i n t h i s w a r r a n t y a s “ t h i sProduct”). What is c...

Table of Contents vii 1 Introduction Using This Manual ............................................................................................. 1 About Fax Machines ........................................................................................... 1 Control Panel Overview ................

viii T A B L E O F C O N T E N T S 11 Troubleshootingand Maintenance Troubleshooting ................................................................................................ 52 Routine Maintenance ....................................................................................... 59 12 M...

1 Using This Manual Thank you for purchasing a Brother fax machine (FAX). This fax machinehas been designed to be simple to use, with LCD screen prompts to guideyou through functions. However, you can use your fax machine to its fullestpotential by taking a few minutes to read this manual. Additiona...

2 C H A P T E R O N E Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calling tones (CNGtones)—soft, intermittent beeps at 4-second intervals. You’ll hear them whenyou dial and press Start , and they continue for about 40 seconds after dialing. During that time, the ...

3 I N T R O D U C T I O N Control Panel Overview FAX 750 and FAX 770 5 5 6 18 17 9 8 7 8 12 10 16 17 18 15 13 2 2 3 3 4 4 1 1 16 15 13 14 19 14 10 9 11 19 Hook Lets you dial telephone and fax numbers without lifting the handset. Hold Lets you put calls on hold. Redial / Pause Re-dials the last numbe...

2 Location andConnections 4 Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection deviceto protect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the jack isspecifically des...

5 L O C A T I O N A N D C O N N E C T I O N S Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. 1 Open the paper cover. 2 Place up to 100 sheets of paper in the paper holder. Do not allow thelevel of paper to pass maximum paper line on the paper guides. 3 Close the paper c...

6 C H A P T E R T W O Connections Connecting the Power Cord When you connect the power, the screen displays 01/01 00:00 FAX. NOTICE: 1) This fax must be grounded using a three-prong plug. 2) Since the fax machine is grounded through the power outlet, you can protect yourself from potentially hazardo...

7 L O C A T I O N A N D C O N N E C T I O N S Two-Line Phone System A two-line phone system is nothing more than two separate phone numberson the same wall outlet. The two phone numbers can be on separate jacks(RJ11) or combined into one jack (RJ14). Your machine must be pluggedinto an RJ11 jack. RJ...

9 L O C A T I O N A N D C O N N E C T I O N S Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relativelysimple to connect the fax machine to a key system or a PBX (Private BranchExchange), we suggest that you contact the company that installed yourtelephon...

10 C H A P T E R T W O Connecting an ExternalTelephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When youhave an external TAD on the same telephone line as the fax machine, theTAD answers all calls. The fax machine “listens” for fax calling (CNG)tone...

11 L O C A T I O N A N D C O N N E C T I O N S Connections The external TAD must be plugged into the left side of the fax machine, intothe jack labeled EXT. Your fax machine cannot work properly if you plugthe TAD into a wall jack. 1 Plug the telephone line cord from the wall jack into the left side...

User-Friendly Programming We have designed your fax machine with on-screen programming and aHelp key. User-friendly programming helps you take full advantage of allthe functions your fax machine has to offer. Since your fax programming is done on the LCD, we created step-by-stepon-screen prompts to ...

Getting Started After you have assembled your machine using the Brother StartCard,continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax yousend. In the event of a power failure, the fa...

17 I N I T I A L S E T U P 2 Enter your fax number (up to 20 digits) and press Set . T E L : 3 Enter your telephone number (up to 20 digits) and press Set . If your telephone number and fax number are the same, enter the same numberagain. The screen displays your entry. N A M E : 4 Use the dial pad ...

19 I N I T I A L S E T U P NOTICE T h e Te l e p h o n e C o n s u m e r P r o t e c t i o n A c t o f 1 9 9 1 m a k e s i tunlawful for any person to use a computer or electronic deviceto send any message via a telephone fax machine unless suchmessages clearly contain, in a margin at the top or bot...

20 C H A P T E R F O U R Setting the Handset Volume Before you begin to use the fax machine, you must decide if you need to setthe handset volume to AMPLIFY:ON for a user who is hearing-impaired.The AMPLIFY volume level complies with FCC standards. VOLUME AMPLIFY: OFF This default setting is appropr...

21 I N I T I A L S E T U P 2 Press or to select VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users arehearing-impaired, select VOL AMPLIFY:ON?. S E L E C T <- -> & S E T P E R M A N E N T ? 3 Press or to select PERMANENT? if all the u...

Basic Receiving Operations Select Answer Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. FAX ONLY—The fax machine automatically answers every call as a faxcall. You cannot rec...

23 S E T U P R E C E I V E To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. F A X O N L Y F A X / T E L T A D : A N S W E R M A C H . M A N U A L 2 Continue to press Mode until your new selection appears. After 2 seconds, the screen returns to the date ...

24 C H A P T E R F I V E Now, when a call comes in and the machine is set to FAX/TEL Mode, allphones on this line will ring the number of times you selected in RingDelay. You can let the fax machine pick up and detect if it’s a fax or voice call. Ifit’s a fax call, the machine prints the fax. If it’...

25 S E T U P R E C E I V E 2 Use or to select the reduction ratio you want (AUTO, 93%, 87% or 75%) and press Set . Choose 100% if you don't want a reduction. 3 Press Stop to exit. Recommended Reductions If your paper is letter size (8.5" x 11"), and the incoming fax is letter size, select 93...

26 C H A P T E R F I V E Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone inthe EXT. jack, you can make your fax machine take over by using the FaxReceive Code. When you press the Fax Receive Code 5 1 ...

27 S E T U P R E C E I V E To change Remote Codes 1 Press Function , 2 , 4 . 2 Press or to select ON (or OFF) and press Set . R E M O T E A C T . : O N ? 3 If you want to, enter a new Fax Receive Code, then press Set . F A X R E C E I V E : * 5 1 4 If you want to, enter a new Telephone Answer Code, ...

28 C H A P T E R F I V E Your fax machine has a Distinctive Ring function, allowing you to dedicateone phone number just for receiving faxes. You’ll need to follow thedirections below to “register” the new Distinctive Ring pattern, that wasassigned by the Telephone Company, so your fax machine can r...

29 S E T U P R E C E I V E Once you’ve registered the Distinctive Ring pattern in your fax machine,you can turn this feature ON (or OFF), by following Steps 1 to 4 on theprevious page. Caller ID The Caller ID feature of this fax machine lets you use the Caller IDsubscriber service offered by many lo...

30 C H A P T E R F I V E Printing Caller ID List 1 Press Function , 0 , 2 . 2 Press or to select PRINT REPORT? and press Set . 3 Press Start . Call Waiting Caller ID The Call Waiting Caller ID feature lets you use the Call Waiting Caller IDservice offered by many local telephone companies. This feat...

31 S E T U P R E C E I V E Multiple Copies You can make multiple copies using your fax machine, and you can choosewhether the copies will be STACKED (all copies of page 1, then all copiesof page 2, etc.) or SORTED (collated). The default resolution for multiplecopies is Fine. 1 Place the document fa...

32 Before You Begin ■ Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7inches long. Your fax machine can only scan an image 8.2 inches wide,regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of...

33 S E T U P S E N D Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receivingtones before sending the fax. 1 Insert the document face down in the feeder. 2 Pick up the handset and listen for a dial tone—OR—press Hook and listen for a dial tone. 3 Enter the fax n...

34 C H A P T E R S I X Basic Sending Operations Contrast If your document is very light or very dark, you might want to set thecontrast accordingly. Use S.LIGHT to send a very light document. UseS.DARK to send a very dark document. 1 Insert the document, face down, in the feeder. 2 Press Function , ...

35 S E T U P S E N D Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 Insert document. 2 Press Function , 3 , 5 . 5 . O V E R S E A S M O D E 3 Press or to select O...

36 C H A P T E R S I X Delayed FAX You can use this function to send a fax up to 24 hours later. 1 Insert the document in the feeder. 2 You can press Help/Q.Scan to use memory transmission––OR––Leave the document in the feeder to be scanned at the specified time. 3 Press Function , 3 , 7 . 4 Enter t...

37 S E T U P S E N D Setting Up for Polling Transmit Polling Transmit is when you set up your fax machine to wait with adocument so another fax machine can retrieve it. For more information call our fax-back system at 1-800-521-2846 (USA),1-800-681-9838 (From within Canada) and request Document #: 2...

Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing:One Touch, Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store eight fax/phone numbers that you can dial by pressing one key.You also can store names with the...

41 S E T U P A U T O D I A L N U M B E R S Storing Speed Dial Numbers You can store Speed Dial numbers, when you dial by pressing only threekeys. There are 40 Speed Dial locations. Even if you lose electrical power,numbers stored in memory will not be lost. 1 Press Function , 6 , 2 . S P E E D - D I...

42 C H A P T E R S E V E N Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers bypressing only one One Touch key (Broadcasting). First, you’ll need to storeeach fax number as a One Touch or Speed Dial number. Then, you cancombine them into a Group. Ea...

Making Voice Calls You can use your fax machine to make voice telephone calls, by dialingmanually, or by using Tel-index, One Touch or Speed Dial memory. You canuse the handset to make and receive calls. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick u...

44 C H A P T E R E I G H T Speed Dialing 1 Pick up the handset—OR—Press Hook . 2 When you hear a dial tone, press Speed Dial , then press the two-digit Speed Dial number. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the ot...

Fax Machine Settings and Activity You can print the following lists and reports: 1 . X M I T R E P O R T Choose to print a TransmissionVerification Report after all faxesyou send. 2 . A C T . R E P O R T Activity Report lists informationabout the last 30 incoming andoutgoing faxes. TX meansTransmit;...

46 C H A P T E R N I N E Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report liststhe name or fax number of the receiving party, the time and date oftransmission, and if the transmission was successful. When the feature is OFF, the report is ...

10 Standard Telephone and FCC Notices These notices are in effect on models sold and used inthe United States only. This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test calls toemergency numbers: ■ Remain on the line and briefly explain t...

48 C H A P T E R T E N Your telephone company may make changes to its facilities, equipment,operations or procedures that could affect the proper functioning of yourequipment. If they do, you will be notified in advance to give you anopportunity to maintain uninterrupted telephone service. If you ex...

49 I M P O R T A N T I N F O R M A T I O N Federal Communications Commission Compliance Notice(For USA Only) This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limitsare designed to provide reasonable protection...

50 C H A P T E R T E N Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not useliquid or aerosol cleaners. Use a damp cloth for...

11 Troubleshooting If you can’t resolve a difficulty with your fax machine using this manual,please see page i for Brother Numbers to call for assistance. Error Messages You may occasionally encounter a difficulty with your fax machine ortelephone line. If this happens, your fax machine often identi...

54 C H A P T E R E L E V E N C L E A N U P S C A N N E R The scanner is dirty. See “Routine Maintenance” on p. 59. C O M M . E R R O R A poor quality phone line resulted in a communications error. Try the callagain. C O N N E C T I O N F A I L You have requested a polling call from another party, bu...

56 C H A P T E R E L E V E N If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. Ifthe copy looks good, the problem is probably not your fax machine. Checkthe difficulties below and follow the troubleshooting tips. Printing or ...

57 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Sending Faxes Poor Transmitting Quality Try changing your resolution to FINE or SUPERFINE (see “Resolution”p. 34). Make a copy to verify the fax machine’s scanner operation. Dialing Does Not Work Check all line cord connections, and make s...

59 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white tape andthe glass strip under the tape with isopropyl alcohol on a lint-free cloth. Becareful not to bend the spring plate or drop ...

A Accessories ........................................................ iiACT. REPORT ................................................ 45Activity Report ................................................ 46ALL DIAL ....................................................... 45Alternating Displays ............

R-1 Setting Up Fax Storage You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the receivedfax in memory, then dials the fax m...

R-2 3 Enter your pager phone number (up to 20 digits) followed by and press Set . Do not include the area code if it is the same as that of your fax machine. For example, 1 8 0 0 5 5 5 1 2 3 4 . 4 If your pager requires a PIN, enter the PIN, press , press Redial/Pause , enter your fax number, then p...

R-3 Changing Remote Access Code Enter your Remote Access Code when the fax machine picks up your call,so you can access features remotely. The access code is preset to 1 5 9 ,but you can change this. 1 Press Function , 8 , 3 . 2 Enter a three-digit number from 000 to 999. The “ ” cannot bechanged.Do...

These machines are made for use in the USA or CANADA only. We can not recommendusing them overseas because it may violate the Telecommunications Regulations of thatcountry and the power requirements of your fax machine may not be compatible with thepower available in foreign countries. Using USA or ...