Page 2 - Contents
Contents 1. Getting Started ............................................................................................................................................................... 1 Overview ........................................................................................................
Page 4 - Getting Started
Page 5 - Overview; System Requirements
2 Overview Thank you for choosing the Ellipsis Jetpack! Having the Ellipsis Jetpack at your fingertips will allow you to access Verizon’s 4G LTE network for fast uploads and downloads. You can also connect up to eight Wi-Fi capable devices to the Internet at once – laptops, tablets, eReaders, gaming...
Page 6 - Components
3 Components 1. Power/Menu Button – Power the Jetpack on/off and switch the menu Operations Actions Power On Press and hold the Power button for 2 seconds to turn on. Power Off Press and hold the Power button 3 seconds to turn off. Display Wake-Up When the display is off (sleep mode), the first quic...
Page 7 - Device Display; Display Indicators
Page 8 - Battery Management
5 Battery Management Your Jetpack is equipped with an internal, non-removable, rechargeable battery. It will work from its charged battery alone, or when the device is plugged into a power source. Note: Please do not attempt to open or disassemble this Jetpack. Doing so may cause damage that voids y...
Page 9 - Using Your Jetpack
Page 10 - Accessing the Network; Mobile Broadband with 4G LTE*
7 Accessing the Network Work effectively outside the home or office with the reliable broadband speed that the 4G LTE service provides. You can connect to the internet at speeds that are up to 10 times faster than 3G, and keep up-to-date on all your email correspondence, download attachments, and ac...
Page 11 - Using Your Jetpack for the First Time
8 Using Your Jetpack for the First Time System Requirements Your computer, tablet, or other wireless devices need Wi-Fi capability and Internet browser software only. Your Jetpack is compatible with all major operating systems and the latest versions of browsers. Installing the 4G LTE SIM Card Your ...
Page 12 - Charging the Battery; Powering the Jetpack On and Off; Power On
9 NOTE: Should your 4G SIM card be lost or damaged, contact Verizon Customer Care for a replacement. Charging the Battery Before using your Jetpack, ensure that the battery is fully charged. Be sure to use the charger that came with your Jetpack. NOTE: Your Jetpack is equipped with an internal recha...
Page 13 - Connecting to Your Jetpack; Connecting to the Internet
10 Connecting to Your Jetpack Wi-Fi Name (SSID) and Password Your default Wi-Fi Name (SSID) and Password can be found on the Jetpack display upon initial power up. You can also view your Wi-Fi Name and Password using the following steps. 1 Power on your Jetpack. 2 Press (Power/Menu button) quickly w...
Page 14 - Using Your Jetpack after Setup is Complete; Mobile Hotspot to share connections; Monitoring Data Usage
11 Using Your Jetpack after Setup is Complete Mobile Hotspot to share connections You can use the Jetpack as a wireless mobile hotspot to connect up to a total of eight Wi-Fi capable devices to the mobile broadband network. Wi-Fi and Web UI Admin Security The Jetpack comes from the factory with secu...
Page 15 - Jetpack Settings
Page 16 - Managing Your Jetpack; Using the Web User Interface
13 Managing Your Jetpack Using the Web User Interface You can connect to the Web UI and customize your Jetpack settings. 1 Connect your Wi-Fi capable device to the Jetpack. 2 Open a web browser on your connected device and enter either of these URLs: http://my.jetpack , or, http://192.168.1.1 . 3 Si...
Page 17 - Manage My Jetpack
14 My Jetpack Home The My Jetpack Home page allows you to quickly access commonly used links and all available menu options for your Jetpack. The My Jetpack Home page contains the following quick link menu options: Manage My Jetpack My Account & Tools Help & Support Manage My Jetpack T...
Page 20 - Connected Devices
17 Connected Devices The Connected Devices page allows you to view and edit devices that are currently connected to your Jetpack. You can also block and unblock device connections. Any devices blocked from connecting with the Jetpack can also be viewed. The Connected Devices page contains: Connect...
Page 22 - Blocked Devices
19 Blocked Devices The Blocked Devices menu contains the following options: Block Button – Click Block to disconnect a connected device and prevent it from reconnecting. The blocked device then appears in the Blocked Devices list. This option is available for use with each connected device, except...
Page 23 - Jetpack; Jetpack Admin Password
20 Jetpack Settings The Jetpack Settings page allows you to make device changes, select mobile network options, and update software. This functionality is only available on the Jetpack Web UI. Jetpack Wi-Fi Advanced Jetpack The Jetpack menu contains the following options: Jetpack Admin Passw...
Page 25 - Preferences; Software Update
22 Preferences The Preferences menu contains the following options: Automatic shutdown – Select the length of time before the Jetpack will automatically turn off if no devices are connected. The Jetpack will automatically shut down if the device is running on battery power and no wireless devices ...
Page 28 - Advanced
25 Wi - Fi Password – Use this setting to enter your desired Wi-Fi password. 802 . 11 Mode – Use this setting to change the Wi-Fi mode. The Jetpack allows devices using 802.11b, 802.11g, and 802.11n to connect to the wireless network. Security – Use this setting to select the desired type of W...
Page 29 - Manual DNS
26 Click Continue on the Advanced menu warning screen to access the Advanced options: Manual DNS (Domain Name Server) SIM (Subscriber Identity Module) Firewall LAN (Local Area Network) Port Filtering Manual DNS The Jetpack automatically selects a Domain Name Server (DNS). The Manual DNS op...
Page 30 - SIM
27 SIM The SIM menu allows you to lock the SIM (Subscriber Identity Module) card in your Jetpack. The SIM card inside your Jetpack can be locked with a PIN code for additional security. If locked, the PIN code must be entered before the Jetpack can connect to the Internet, whenever you power on your...
Page 33 - Firewall
30 Firewall The Jetpack Firewall determines which Internet traffic is allowed. The Firewall menu contains the following options: VPN Pass through Mode – Turns the VPN feature ON or OFF , allowing or preventing connected devices to establish a secure VPN connection. o When turned ON , this feature ...
Page 34 - LAN
31 LAN The LAN page gives you settings and information about the Jetpack’s network. The LAN menu contains the following information and options: IPv4 (Internet Protocol version 4) o IP address – The IP address for the Jetpack o Subnet mask – The Subnet mask network setting for the Jetpack. The def...
Page 35 - Port Filtering
32 Port Filtering Port Filtering allows you to block outgoing Internet connections and permit only allowed applications to access the Internet. You can also customize a list of allowed applications which permits only certain programs to connect to the Internet. Be sure to click Save Changes button t...
Page 37 - Messages; On the Jetpack
34 Messages Messages display SMS messages sent to you by Verizon Wireless, and include a counter to reflect the number of messages received. On the Jetpack The status indicator on the Home screen displays the number of messages to the right of the message icon. When a new message arrives, the messag...
Page 38 - About Jetpack; Internet Status
35 About Jetpack The About Jetpack page allows you to view detailed information about Jetpack Internet status, device specific information, diagnostics, troubleshooting, and support. The About Jetpack page contains the following menu options: Internet Status Jetpack Info Diagnostics Logs J...
Page 39 - Jetpack Info; Diagnostics
36 Jetpack Info The Jetpack Info page contains detailed information about your Jetpack: Manufacturer Model My Jetpack version Diagnostics The Diagnostics page is used primarily for troubleshooting and reflects system level information about your Modem and the 4G LTE network.
Page 41 - Troubleshooting
Page 42 - Common Problems and Solutions
39 Overview When used properly, the Jetpack is a highly reliable product. Most problems can be attributed to one of the following issues: System resources required by the Jetpack are being used by other devices. Network coverage is unavailable due to the coverage area, account problems, or a net...
Page 43 - Technical Support
40 How do I perform a Factory Reset? To reset your Jetpack back to factory default settings, connect to your Jetpack via the Web User Interface ( http://my.jetpack , or, http://192.168.1.1 ). Select Jetpack Settings>Factory Reset . I cannot connect to Wi-Fi after changing Wi-Fi password. Why? You...
Page 45 - Regulatory Statements; FCC Equipment Authorization ID: XHG-R700
42 Regulatory Statements FCC Equipment Authorization ID: XHG-R700 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interfe...
Page 46 - Safety Hazards
43 Safety Hazards Follow Safety Guidelines Always follow the applicable rules and regulations in the area in which you are using your device. Turn your device off in areas where its use is not allowed or when its use may cause interference or other problems. Electronic Devices Most modern electronic...
Page 47 - Limited Warranty and Liability; Manufacturer’s Limited One-Year Warranty:
44 Blasting Areas In order to avoid interfering with blasting operations, your device should be turned OFF when in a blasting area or in an area with posted signs indicating that people in the area must turn off two-way radios. Please obey all signs and instructions when you are in and around a blas...
Page 48 - Trademark; Document Revision History
45 The extent of the Company’s liability under this warranty is limited to the repair or replacement provided above and, in no event, shall the Co mpany’s liability exceed the purchase price paid by purchaser for the product. Any implied warranties, including any implied warranty of merchant ability...
Page 49 - Glossary