Verizon 649496017989 - Manual

2 Overview Congratulations on your purchase of the Verizon Jetpack™ Mobile Hotspot - MiFi® 4510L for 4G LTE™ and Wi-Fi! With the MiFi 4510L you can access 4G LTE networks for faster apps, uploads and downloads. Connect up to five Wi-Fi enabled devices to the Internet at once - laptops, tablets, e-re...

3 System Requirements • Compatible with all major operating systems • Works with the latest versions of browsers, including Android™, Chrome™, Firefox®, Internet Explorer®, Safari™ and Mobile Safari™ To use Wi-Fi mode, your computer needs Wi-Fi capability and Internet browser software. Your device m...

4 Components ➊ ➌ ➎ ➋ ➍ ➊ Micro USB Connector — Connects to the A/C and car chargers. ➋ Master Reset Button — Insert a paperclip in the small hole to reset the device to factory settings. (See How do I reset the MiFi 4510L device back to factory settings? on page 61.) ➌ Service Status Indicator (LED)...

6 Service Display States Display Icon Status Description No icons The display is off, and the LED is also off. The device is powered off or otherwise is not receiving power. Network signal strength An antenna with 0-4 bars. More bars indicate stronger signal. Roaming indicator Present or not present...

7 Power Management Your device will work from its battery or when plugged into a power source. • Battery — Charge the battery by plugging in the wall charger. While the battery is charging the battery icon on the Status Display cycles from one to four bars. When the battery is fully charged, the bat...

8 Caring for Your Device Like any electronic device, the MiFi 4510L must be handled with care to ensure reliable operation. Verizon Wireless recommends the following guidelines: • Protect the device from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the device; they mi...

10 Accessing the Network 4G LTE With LTE bandwidth (700 MHz) you can get the broadband-like speed you require to work efficiently outside the home or office. You can connect to the Internet, access your corporate intranet, check your email and download attachments at speeds that are up to 10 times f...

11 Using the Device for the First Time To get started, follow these steps: ➊ Confirm your computer meets the minimum system requirements. (See System Requirements on page 3.) ➋ Assemble the wall charger. (See Assemble the Wall Charger on page 12.) ➌ Install the 4G LTE SIM Card. (See Install the 4G L...

12 Assemble the Wall Charger The wall charger comes with a removable plug. You need to connect it before using the MiFi device for the first time. To assemble the wall charger, follow these steps: ➊ Remove the plug and the wall charger from the package. ➋ Slide the plug into the wall charger. Instal...

13 Remove the 4G LTE SIM Card To remove the 4G LTE SIM Card, follow these steps: ➊ Open the SIM Card cover located on the underside of the MiFi 4510L. Press down on the small black tab to the left side of the SIM Card slot. ➋ Gently remove the SIM Card from the SIM Card slot. NOTE Should your 4G LTE...

14 Insert and Charge the Battery IMPORTANT Before you use your device, be sure to charge the battery for at least three hours to ensure a full initial charge. To insert and charge the battery, follow these steps: ➊ Press the button and then slide the cover to open the battery compartment, located on...

16 Remove the Battery To remove or replace the battery, follow these steps: ➊ Press the button and then slide the cover to open the battery compartment, located on the bottom of the device. Set the cover aside. ➋ Insert your fingernail into the battery removal divot and lift the battery out of the b...

17 Battery Tips WARNING ! Use only batteries and chargers with your device that have been approved by Verizon Wireless. Always use Verizon Wireless original batteries and chargers. The warranty does not cover damage caused by non-Verizon Wireless batteries and/or chargers. • It normally takes at lea...

18 Power the MiFi 4510L On and Off Power On • Press the Power Button until the LED turns green or violet. Power Off • Press and hold the Power Button until the display turns white and the LED turns amber.

19 Connecting to the MiFi Device Now you can connect your computer to your MiFi device using Wi-Fi. Connect to MiFi Settings To connect to the MiFi device, follow these steps: ➊ Turn on your computer and turn on the MiFi 4510L. The MiFi 4510L's LED should be solid green or violet, indicating the dev...

20 Using the Device After Setup is Complete You can use the MiFi 4510L as a wireless mobile hotspot to connect your computer and/or (up to a total of five) other Wi-Fi enabled devices to the mobile broadband network. You can customize the MiFi 4510L's settings using MiFi Settings. (See Configuring M...

Configuring MiFi Settings Login Home Wi-Fi LAN WWAN Security Advanced MiFi Settings 3

22 Configuring MiFi Settings You can configure the Wi-Fi settings on your device using the easy-to-use MiFi Settings Web-based User Interface (MiFi Settings). It allows you to manage, monitor, and customize your Wi-Fi and 4G LTE Mobile Broadband connection. The following sections describe how to con...

24 Menu Bar The Menu Bar is the primary navigation for MiFi Settings. You can access each feature under the appropriate menu.

25 Home The Home page is the first screen you see after logging in to MiFi Settings. It is similar to the Login page, but adds more options in the status bar. It is the main point of entry for everything you do in the browser interface. You can also launch the Setup Wizard from this screen to change...

26 Setup Wizard The MiFi 4510L Setup Wizard is a quick and convenient way to change your login and Wi-Fi settings.right after you login on the Login page. To launch the Setup Wizard, click the Setup Wizard button on the Home page.

27 The first screen of the Setup Wizard is the MIFI device Password screen. To change your existing MiFi password: ➊ Type your new password in the New Password field. ➋ Type your new password a second time in the Verify New Password field. ➌ Click Next to accept the new password and display the Wi-F...

28 The Wi-Fi Settings screen allows you to change your Wi-Fi profile settings and customize your security options. To change your Wi-Fi Settings: ➊ Check the Change Wi-Fi Settings check box. ➋ Select your preferred security option from the Security drop down menu. ➌ Click Next to accept the new secu...

31 Wi-Fi Profiles The Wi-Fi Profiles section has the following options: • Current Profile — The wireless (802.11) profile currently in use. • Selected Profile — The profile settings shown on the page. (See Changing to a Different Profile on page 34.) • Network Name (SSID) — The name of the MiFi 4510...

32 Choosing a Profile Your device comes with the Secure profile already set. The following profiles come with your device: • Secure — This is the profile you should use most of the time. You can set up this profile with the security measures you need to use your device safely. • Temporary Hotspot — ...

33 Set up a Temporary Hotspot To set up a Temporary Hotspot, follow these steps: ➊ Connect to MiFi Settings and log in. (See Configuring MiFi Settings on page 22.) ➋ Go to the Wi-Fi screen. (See Wi-Fi on page 30.) ➌ On the Wi-Fi screen, select Temporary Hotspot from the Selected Profile drop-down me...

34 Changing to a Different Profile To use a different profile, follow these steps: ➊ Select the desired profile from the Selected Profile drop-down menu. ➋ Wait a moment for the web page to update with the Wi-Fi settings for the selected profile. ➌ Click Apply to change to the new profile settings. ...

35 Updating To update the current profile, follow these steps: ➊ Keep the same profile in the Selected Profile drop-down menu. ➋ Make changes to the profile settings. ➌ Click Apply. • If you change the Network Name (SSID), security method, or network key you will need to re-connect with the Wi-Fi ma...

36 Updating a Profile Not Currently in Use To update a profile not currently in use, follow these steps: ➊ Change the Selected Profile drop-down menu to a different profile. ➋ Wait a moment for the web page to update with the Wi-Fi settings for the selected profile. ➌ Change the settings. NOTE The T...

37 Buttons • Update Profile — Click this button to add changes to a profile not currently in use. This does not affect the existing Wi-Fi connection between your computer and the device. • Apply — Click this button to apply changes to the current profile. • Revert — Click this button to return chang...

38 LAN The LAN menu takes you to the LAN screen. The LAN screen gives you settings and information about MiFi 4510L's network. The LAN screen is divided into the following sections: • TCP/IP (See TCP/IP on page 39.) • Connected Devices (See Connected Devices on page 39.)

40 WWAN The WWAN menu takes you to the WWAN screen. The WWAN screen gives you information about the MiFi 4510L device's Internet connection. The WWAN screen is divided into the following sections: • Internet Connection (See Internet Connection on page 41.) • WWAN Settings (See WWAN Settings on page ...

42 WWAN Settings To configure the settings, follow these steps: ➊ Select Auto-connect from the Connection Preferred Mode drop-down menu to automatically connect to the Internet when the device is turned on. NOTE The APN is the Access Point Name the device uses to connect to the Internet. This is aut...

43 Security The Security Menu takes you to the following screens: • Admin Password (See Admin Password on page 43.) • MAC Filter (See MAC Filter on page 45.) • Port Filtering (See on page 48.) Admin Password The Admin Password screen enables you to set the administration password. This is the passwo...

44 Set Administration Password The default password is admin. To set or change the administration password, follow these steps: ➊ Type your current password in the Current Password box. ➋ Type the new password (it must have between 4 and 64 characters) in the New Password box. ➌ Type it again in the...

45 MAC Filter The MAC Filter screen enables you to allow specific devices to connect to MiFi 4510L's wireless network. For example, if you put the MAC address for your Wi-Fi-enabled mobile phone and the MAC addess for your computer in the MAC Filter Trusted Client List, then only those devices can c...

46 Enable MAC Filter The Enable MAC Filter checkbox enables or disables the MAC Filter feature. • When the feature is enabled (checked), you must add the MAC address for the device to the Trusted Client List. If a device not in the list tries to connect to the MiFi 4510L wireless network, the connec...

48 Remove a Device from the Trusted Client List To remove a device from the Trusted Client List, follow these steps: ➊ Click on the device in the Trusted Client List to select it. ➋ Click Delete Client. Buttons • Delete Client — Click this button to remove a device from the Trusted Client List. • Ad...

49 Port Filtering The Port Filtering screen allows you to block outgoing Internet connections. You can set a list of Allowed Applications to only allow certain programs to connect to the Internet. The Port Filtering screen is divided into the following sections: • Enable Port Filtering (See Enable P...

51 Allowed Applications Enable each port filtering application that needs to be able to access the Internet. When port filtering is enabled, all other applications are blocked.

52 Custom Applications This page has no effect unless the Port Filtering feature is enabled. Click Custom Applications to open the Custom Applications screen. The Custom Applications screen uses check boxes to enable port filtering. You must enable custom applications so they can connect to the Inte...

53 Port Ranges You can define up to five port ranges for each application. Each port range has the following options: • Start Port — Type the beginning of the range of port numbers used by outgoing traffic for this application. Use as many rows as necessary to define the required number of port rang...

54 Advanced The Advanced Menu takes you to the following screens: • Settings (See Settings on page 55.) • Config File (See on page 57.) • Diagnostics (See on page 60.) • Port Forwarding (See Port Forwarding on page 64.) • Power (See Power on page 66.) • Software Update (See Software Update on page 6...

55 Settings The Advanced Settings screen is divided into the following sections: • Wi-Fi (See on page 55.) • Router (See Router on page 56.) • System (See on page 56.)

57 System The Enable Logs check box enables or disables the System log feature. • If this is enabled (checked), you can view the system log on the Diagnostics screen. (See on page 60.) • If this is disabled (un-checked), you cannot view the system log on the Diagnostics screen. The Language menu cha...

58 Config File The Config File screen provides the ability to download (back up) a copy of the configuration settings from MiFi 4510L to a file on your computer, or restore (upload) a previously-saved configuration file from your computer to MiFi 4510L. This configuration file contains all settings ...

60 Config File Upload Use this feature to restore a previously-saved configuration file to MiFi 4510L. This overwrites all existing settings with the information stored in the config file. To upload a configuation file, follow these steps: ➊ Click Browse (Windows) or Choose File (Mac) to browse to t...

61 Diagnostics The Diagnostics screen shows information about the MiFi 4510L firmware and other system-level information. You can also view the system log. This screen is used mostly for troubleshooting and is not required for normal operation. The Diagnostics screen is divided into the following se...

62 System Information This section contains detailed information about the MiFi 4510L. MiFi • Manufacturer — The manufacturer of the MiFi 4510L. • Model — The model number or name of the MiFi 4510L. • IMEI — The International Mobile Equipment Identity (IMEI) number for the MiFi 4510L. • Serial No. —...

64 Port Forwarding The Port Forwarding feature allows incoming traffic (from the Internet) to be forwarded to a particular computer or device on MiFi 4510L's wireless network. Normally, incoming traffic from the Internet is blocked. You need to use Port Forwarding to allow Internet users to access a...

65 Port Forwarding Applications To use any of the common server applications listed, follow these steps: ➊ Install the application on a computer that is connected to MiFi 4510L's wireless network (WLAN). ➋ Ensure the computer is connected to MiFi 4510L, and record the computer's IP address for the M...

66 Power The MiFi 4510L can turn itself off when not in use. When using battery power, automatic shutdown greatly extends the battery life. To start up again, press the power button. The Power Management screen contains the following section: • Automatic Shutdown (See Automatic Shutdown on page 66.)...

67 Software Update The Update Software screen contains the following sections: • Update Status (See Update Status on page 67.) • Last Update (See Last Update on page 67.) • History (See History on page 67.) Update Status The Update Status section provides current software update information. To chec...

Overview Common Problems and Solutions Technical Support Troubleshooting 4

69 Overview When properly installed, the MiFi 4510L is a highly reliable product. Most problems are caused by one of these issues: • System resources required by the device are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network probl...

70 Common Problems and Solutions The following are some common troubleshooting solutions. My MiFi 4510L just powered off without my pressing the power button. Why? This may occur under any of the following circumstances: • Pressing the Master Reset button • Restarting the device • Switching profiles...

71 How do I reset the Access Point and Router settings back to factory settings? To reset the access point and router settings, follow these steps: ➊ Connect to MiFi Settings by connecting your computer to the MiFi wireless network and going to http://admin.mifi or http://192.168.1.1 in your browser...

74 Product Specifications General Name: Verizon Jetpack ™ Mobile Hotspot - MiFi® 4510L Model: MiFi 4510L Approvals: FCC (North America); IC (Canada) Weight: 85 g / 3 oz Dimensions: 90 mm x 60 mm x 13 mm, 3.54 in x 2.36 in x 0.51 in Wireless Network – Dual Mode: LTE, CDMA 1X/EV-DO Rev A Wireless Netw...

75 Regulatory Statements Federal Communications Commission (FCC) and Industry Canada (IC) Notice Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been teste...

76 Wireless Communications IMPORTANT Due to the transmission and reception properties of wireless communications, data occasionally can be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Altho...

77 Safety Hazards Do not operate the MiFi 4510L device in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when ...