TANDBERG V 11.8 - Manuals

6 Before you start installing the TMS Exchange Integration component on the Exchange server, make sure you are logged in as a user that has the following permissions: - Is a Domain Administrator for the local domain- Is a Local Machine Administrator- Is an Exchange Administrator You will also need a...

8 9 The installer will create a service account with a mailbox on the Exchange server. Select which store on the Exchange server you would like to use from the scroll-down menu, and click ‘Next’. The Exchange integration uses credentials from an account that is defined in this step. Either let the i...

2 3 Click FINISH to complete the installation. Notes about the Exchange installation In order to perform, supervise and synchronize all the bookings between Ex- change an TMS, the installation of the Exchange component causes 2 user-ac- counts to be created.In the domain where the exchange server re...

Permissions needed by the Exchange integration This section describes the permissions needed by the accounts that are re- quired for the Exchange integration. The information explains the permissions required for each account, to give an administrator an overview of the security model of the integra...

5 Run ‘setup.exe’ again to uninstall the TMS Exchange Integration component from the Exchange Server or use ‘Add/Remove programs’ from the Control Panel of the server.If you tick of the checkbox before you click the ‘Next’ button, the uninstallation script will also remove the security groups, the s...

6 Upgrading Upgrading from a previous version of the TANDBERG Exchange Integration should be considered done during non-office hours, as the integration will not be able to detect changes from the Outlook clients when it’s not running. The upgrade will ask for a reboot, but this is not required. The...

6 7 To install the new version, start the setup file again. If opting to keep the set - tings, you will notice that some of the screens shown in the installer when first installing the product will not be shown, as the information is already present from the previous installation. When the installat...

8 Once the TMS Exchange Integration component is installed on the Exchange server, three important steps need to be done in order to make the installation complete. Publish the provided Videoconference form. Create Exchange User representations for each system registered in TMSStart Synchronizer to ...

20 Note that the permission level must be ‘owner’ in order to publish into the library. Publish Custom Form Once the Organizational Forms Library is in place, the Custom Form provided by TANDBERG can be placed here. As this has to be done from an Outlook cli- ent, you need to log on to the mailbox o...

22 Click ‘Browse’ and browse to the network path of the Exchange Server. The file is located where the Exchange Integration component was installed. If you have admin rights to the exchange server and the default path was not changed during installation, this would be: \\<exchange server name>...

22 23 may modify the Display Name of the account. The configuration tool can be found on the Exchange server on which the TANDBERG Exchange Integration component was installed. Click ‘Start’ menu, ‘Programs’ -> ‘TANDBERG’ -> ‘TANDBERG Microsoft Exchange Integration Configuration’. Make sure yo...

2 A window will pop up for account configuration. You can decide for each system if you want the tool to create the accounts for you, or if you want to associate the systems with an existing account. Let tool create accounts By selecting the ‘Create an AD account for This System’, the tool will auto...

2 25 In the AD browser, select the OU where you want the account to be created. If accounts should be created for all systems selected in the same OU, press the ‘Create the Remaining accounts in this folder’ button. For each system that you ‘Enable’, a user account with the name tms-’system id’ is c...

26 Use the AD browser to select the account you to be associated with the sys- tem. Review selections After accounts have been created/specified for all systems selected, a window will display your choices. If the information is correct, press OK, or if alterations are needed press the Edit button. ...

26 27 Click Yes to update TMS with the calendar information from the associated systems. The configuration tool will now start to import systems from TMS, create ac - counts and mailboxes if needed, and set up the associations. Please note that this process can take several minutes depending on the ...

28 Advanced Configuration The ‘Advanced’ Button allows you to change the password for the tms-service account created in Active Directory. You can also change the log path, define e- mail options for outgoing e-mails, rebuild the TMS server connection and select options for Asynchronous meeting requ...

28 29 ity when multiple updates are sent or they may not realize the meeting was not successfully booked. However if support for Microsoft Outlook Web Access is needed, this needs to be enabled, since Web Access does not support calendar sinks. Rebuild TMS server connection This is used to re-config...

30 on as each user representing the different videoconferencing system, using user names and passwords created by the above-mentioned tool. See section ‘Manually set accounts to accept meeting requests’ for instructions on how to do this. Configure Calendar Rights and Sinks This option re-registers ...

32 Tick off the ‘Automatically accept meeting request and process cancellations’ and press ‘OK’. If you are asked about setting default permissions when click- ing “OK” then do so! Even if you want to change the permissions later. Customize Calendar permissions If you would like to customize the cal...

32 33 Activating the VideoConference Form Before an end-user can customize the bookings using the videoconferencing form, each user must have the new Videoconference form activated on their Outlook client. If the custom form is not to be used, the form does not need to be activated. You can change t...

3 Booking meetings with Videoconferencing rooms Booking your videoconference meeting can now be done in the same way as an ordinary meeting room/resource booking in Outlook. When adding vide- oconferece systems to the meeting, these can be found in the ‘VideoConfer- ence Rooms ’ address book. It is ...

3 35 them in the same way as regular participants (‘Required’), you will get the confirm/reject message per email later. Under the ‘Attendee Availability’ folder of your meeting request you will see the free/busy overview of all the participants in your meeting, including the videoconference systems...

36 default value is configured in TMS. Setting this parameter to ‘Automatic call launch’ will cause the video conference to be set up automatically when the meeting is due. Setting launch type to ‘Manual Call launch’ requires an end user to confirm the call setup from each of the endpoints before th...

36 37 played. When the meeting is successfully booked, the meeting will be saved into your calendar and invites will be sent to the meeting participants. Additionally the meeting organizer will receive an email detailing the connection details for the scheduled meeting. If the meeting is not able to...

38 Slow update of meetings from TMS to Exchange If meetings are slow to be updated, make sure that there is no firewall that blocks e-mail from the TMS server to the Exchange server. When a meeting is booked in TMS, and e-mail is sent to the TMS-service account of the Exchange Integration, trigging ...

38 39 To control the logging of TANDBERG Exchange Integration, the registry is used. This is used both to disable logging, and control the amount of events that are logged.All values are stored in the ‘HKEY_LOCAL_MACHINE\SOFTWARE\Tandberg\ TANDBERG Management Suite Exchange Integration’ hive. All va...