TANDBERG D1459501 - Manuals

TANDBERG Content Server printable online help 7 Supported browsers, plugins & platforms TANDBERG recommends that you use software mentioned on this page to ensure that you can watch/stream conferences successfully. Supported browsers Ensure that you have JavaScript, ActiveX and media plugins ena...

TANDBERG Content Server printable online help 8 Editing user preferences After you have logged in, you can edit some preferences for the way items are displayed. The preferences that you can set depend on your role . Go to Preferences in the top right of the window. To update your preferences, edit ...

TANDBERG Content Server printable online help 9 Field Field description Usage tips issues. To re-determine the speed of your internet connection, select the check box if necessary and click Recheck properties . Available players Whether Windows Media, QuickTime, Flash and Real Media players are avai...

TANDBERG Content Server printable online help 10 Understanding the conference lists Conferences (recorded calls) are displayed in three lists. Your access to each of the lists depends on whether you have logged in, and if you have, your user role . Which conferences you see in the lists depends on t...

TANDBERG Content Server printable online help 11 Role What you see are being processed and after they have been processed. Creator All recorded conferences that you have permission to view or edit are listed, both while they are being processed and after they have been processed. Site manager All re...

TANDBERG Content Server printable online help 13 Watching a conference in the Content Server web interface The Content Viewer is opened when you ask to stream/play a conference. Watching a conference To stream a conference using the Content Viewer: go to the appropriate View Conferences page and cli...

TANDBERG Content Server printable online help 15 Using the Content Viewer with Silverlight The Content Viewer initially displays a Play button in the center: click this to watch the conference. The controls at the bottom of the window fade after a few seconds but placing the mouse in the control are...

TANDBERG Content Server printable online help 16 Watching a conference on your computer If a conference has downloadable outputs, you can download the conference to your computer. This may be better than streaming the conference, especially if you have a maximum download limit on your internet conne...

TANDBERG Content Server printable online help 17 Watching a conference on a portable device (iPod or Zune) If a conference has downloadable outputs suitable for portable devices, you can download the conference and then watch it on your iPod or Microsoft Zune device. You need to use a computer as an...

TANDBERG Content Server printable online help 18 Sending a link so others can watch a conference Click Share and then Email in the Recorded conferences page to share conferences with others. The Share link only appears for conferences with streaming outputs. (Note that the fact that you can watch th...

TANDBERG Content Server printable online help 19 Calling out to record If your login account has creator privileges you can dial out to an endpoint and record the endpoint's camera view for the duration of the call as an ad hoc conference. Scheduled - as opposed to ad hoc - conferences can be record...

TANDBERG Content Server printable online help 20 Field Field description Usage tips Recording alias. Dial number Enter the address of the remote endpoint or system to call. The address can be: an IP address. an H.323 ID or E.164 alias, if the Content Server is registered with a gatekeeper. a SIP URI...

TANDBERG Content Server printable online help 21 Field Field description Usage tips displayed in the View conferences pages. easier for users to find and search for the conference. Description Details about the conference to be displayed beneath the name. Speaker Name(s) of the conference speaker(s)...

TANDBERG Content Server printable online help 22 Field Field description Usage tips full LDAP name (for example, ―CN=group.name, OU=staff, DC=company, DC=com‖). Note: Only enter groups and users that have been added to the Groups and users list on the Content Server (see Adding and updating groups &...

TANDBERG Content Server printable online help 23 Using TMS to schedule conferences to be recorded on the Content Server TANDBERG recommends that you use the TANDBERG Management System (TMS) for scheduled calls that you want to record with the Content Server. This is because TMS is aware of the Conte...

TANDBERG Content Server printable online help 24 Editing conferences - overview After a conference has been recorded, conference editors can update the conference as follows: Editing conference information and permissions : conference information is used to search for the conference in the Recorded ...

TANDBERG Content Server printable online help 25 Editing conference information & permissions Conference editors can update the conference information and permissions of conferences that they are editors of at any time. Site managers can do this for any conference. (To change, add or delete conf...

TANDBERG Content Server printable online help 29 Field Field description Usage tips for general purpose download for general purpose section. Distributed to Podcast Producer or iTunes U Select to open the Outputs for distribution to Podcast Producer or iTunes U section where you can edit output sett...

TANDBERG Content Server printable online help 31 Field Field description Usage tips Output layout Select the layout to use. If the conference was recorded without a dual video stream, this will be the single video layout where one movie file is created showing the main video stream. If the conferenc...

TANDBERG Content Server printable online help 32 Field Field description Usage tips the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire pictur...

TANDBERG Content Server printable online help 35 Indexing, cropping & concatenating conferences in the Content Editor You can use the Content Editor to edit conferences that you are an editor of. Site managers can edit any conference. The Content Editor can: Add indexes and manage index points. ...

TANDBERG Content Server printable online help 36 The bottom section of the Content Editor has: the conference volume, play and pause controls. in and out sliders to change the start and end points. a Join recording button to append another conference to this one. Indexing a conference Play the confe...

TANDBERG Content Server printable online help 37 Concatenating conferences To be able to join conferences, you must have edit access to both conferences (or have the site manager role ) and the conferences must have streaming outputs in the same format and size (for example, Windows Media, Medium) a...

TANDBERG Content Server printable online help 38 Understanding recording configurations The Content Server records calls and can produce the resulting conferences in a range of formats and sizes for users to watch or download. Conferences can be made available to all or selected users, and given inf...

TANDBERG Content Server printable online help 40 Storing recordings The default location for media files is drive E:. You can change this to store files on a Network Attached Storage device (NAS), so that the recording capacity is not limited by the disk space on the Content Server. Then media will ...

TANDBERG Content Server printable online help 41 Note: The TCS Wizard can run under the following user accounts: a domain administrator account the special domain account, MYDOMAIN\TCSNASUSER the local administrator account 4. Configure the NAS, if you have not already done so. a. Log on to your NAS...

TANDBERG Content Server printable online help 42 Note: If the password for the domain account that the Content Server uses to access the NAS share changes subsequently, complete step 4 below. If you want to use another domain account, complete all the steps: 1. Add the new domain account to the Admi...

TANDBERG Content Server printable online help 43 Displaying the Categories list A conference can be assigned a Category to make searching for conferences faster. Six Categories come with the Content Server: Announcements, Education, General, Meetings, News and Training. Each Category has a name and ...

TANDBERG Content Server printable online help 44 Adding & editing Categories Administrators can add and edit Categories. A conference can be assigned a Category to make searching for conferences faster in the View conferences pages. To add a new Category : 1. Go to Management settings > Categ...

TANDBERG Content Server printable online help 45 Displaying the Recording alias list Recording aliases are used to record calls and contain all the information about how the new conference is created. The Content Server is delivered with a number of default Recording aliases called: Default Live and...

TANDBERG Content Server printable online help 46 The following information is displayed for each Recording alias. Field Field description Usage tips Name The name of the Recording alias. H.323 ID The unique H.323 ID to be dialed to record using this Recording alias. The Content Server must be regist...

TANDBERG Content Server printable online help 47 Adding & editing Recording aliases Site managers can create and update Recording aliases which define several recording properties . One of these is the Recording alias type which determines whether it is a System Recording alias or a Personal Rec...

TANDBERG Content Server printable online help 48 Field Field description Usage tips users with a creator or site manager role . By default, only site managers can edit System Recording aliases. Conferences recorded with a System Recording alias are automatically made available when the conference fi...

TANDBERG Content Server printable online help 50 Field Field description Usage tips incoming call or displayed as the default when you go to Conference setup > Create conference . The Recording alias Owner can change these fields. Location The location of the conference used when a conference is ...

TANDBERG Content Server printable online help 52 Field Field description Usage tips available Who can view this conference above. Conference list until the conference is made available by an editor (see Who can edit this conference below). This may be useful if editors want to make changes to the co...

TANDBERG Content Server printable online help 53 Displaying the Template list A Template determines how a conference is recorded, streamed and played back: Whether the conference can be streamed live or only on demand or both. Formats supported: for example, Windows Media, MPEG-4 for QuickTime, MPEG...

TANDBERG Content Server printable online help 56 Field Field description Usage tips Media Player on a PC or using Silverlight on an Apple Mac. MPEG-4 for playback using QuickTime player. MPEG-4 for playback using Flash player. Real Media for playback using Real Media Player. available for Apple Mac ...

TANDBERG Content Server printable online help 60 Displaying the Media server configurations list Media server configurations tell the Content Server where the media for a conference is stored and how it is streamed. Media server configurations can also be used to automate the process of uploading re...

TANDBERG Content Server printable online help 61 Adding & editing Media server configurations Site managers can add new Media server configurations and update existing ones: To edit a Media server, go to Management settings > Media servers and click Edit for the appropriate entry. Then update...

TANDBERG Content Server printable online help 63 Field Field description Usage tips existing using the settings from existing publishing points. Enter the name of the existing publishing points for the Main and Dual video streams (they can be the same publishing point, if required). Publishing point...

TANDBERG Content Server printable online help 64 Field Field description Usage tips address that the Content Server will stream to. The range of allowable IP addresses is from 224.0.0.1 to 239.255.255.255. The multicast address you need to enter depends on the configuration of your network. Server u...

TANDBERG Content Server printable online help 65 Field Field description Usage tips Write movies to an alternate location Select to write media to an external streaming server using a shared drive or UNC path. Choose this option if the streaming server is on an external server which has a shared dri...

TANDBERG Content Server printable online help 66 (RTSP) on-demand streaming of MPEG-4 for QuickTime. Only QuickTime and Darwin Streaming Servers are supported for streaming MPEG-4 for QuickTime content. Saving the Media server configuration checks that the server is available at the specified server...

TANDBERG Content Server printable online help 67 Field Field description Usage tips from 30000 to 30030. Ensure that you select ports that are NOT being used by the Content Server. User name The user name to authenticate to the streaming server. Password/Password confirm The password to authenticate...

TANDBERG Content Server printable online help 68 Field Field description Usage tips Write movies to an alternate location Select to write media to an external streaming server using a shared drive or UNC path. Choose this option if the streaming server is on an external server which has a shared dri...

TANDBERG Content Server printable online help 72 Field Field description Usage tips this Media server require different path or filename information from that generated by the Content Server. Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the a...

TANDBERG Content Server printable online help 73 Field Field description Usage tips Server. Broadcast point . Broadcast point The Broadcast point for the streaming server. This is used in the default live URL. If you have not manually changed it on your external server, the broadcast mount point for...

TANDBERG Content Server printable online help 74 Field Field description Usage tips Use default on demand URLs Select to use the default on demand URLs generated by the Content Server. If you select this option, also enter the Broadcast point . Broadcast point The Broadcast point for the streaming s...

TANDBERG Content Server printable online help 75 Media server configuration: iTunes U Server iTunes U is a third-party product provided by Apple. For setup and support information on iTunes U, go to: http://www.apple.com/support/itunes_u/ . Field Field description Usage tips Server settings Name A d...

TANDBERG Content Server printable online help 76 Displaying the Call configurations list To display the Call configurations list, go to Management settings > Call configurations . The Content Server is delivered with a default System Call configuration. It is used in the pre-installed Recording a...

TANDBERG Content Server printable online help 77 Adding and editing Call configurations Site managers can add and edit Call configurations. The Call configuration is used by a Recording alias. See Understanding recording configurations . To add a new Call configuration: 1. Go to Management settings ...

TANDBERG Content Server printable online help 79 Understanding groups & users Access to view conferences Who can view conferences can be configured: Content Server wide with the Allow Guest Access field in Site settings . o When guest access is selected, entering the Content Server‘s address in ...

TANDBERG Content Server printable online help 80 Who can view or edit a conference A conference specifies who can view it and who can edit it. Users who can view a conference see the conference in the listing and are able to watch and download it. Editors of a conference can edit conference permissi...

TANDBERG Content Server printable online help 81 displayed but they can find out their role after they have logged in by going to their Preferences . See Editing user preferences . Note : Before changing authentication mode to LDAP, a site manager must add at least one LDAP group or user with the si...

TANDBERG Content Server printable online help 83 Displaying the Groups & users list The Content Server has one predefined user - the local administrator with the default password TANDBERG. We strongly recommend that you change this password - see Changing the local administrator account password...

TANDBERG Content Server printable online help 84 Adding & updating groups and users Site managers can add new groups or users to give them a role (see below), and update existing ones. TANDBERG recommends working with groups where possible and then users can be added automatically: if you have n...

TANDBERG Content Server printable online help 86 Displaying the server overview To display the Server overview page go to go to Management settings > Server overview . This page displays the status of the Content Server and is automatically updated every ten seconds. On a standalone Content Serve...

TANDBERG Content Server printable online help 87 Field Field description Usage tips interface for Windows Server administration: go to Maintenance > Shutdown > Restart . Error : The Content Server is out of disk space - less than 5% disk space remains free on the C: or E: drive, or on the netw...

TANDBERG Content Server printable online help 88 Field Field description Usage tips Path/disk space The total available disk space, free disk space and the free disk space as a percentage of the total for the C: and E: drives. If the media storage location is on a NAS (see below), disk space on the ...

TANDBERG Content Server printable online help 89 Configuring site settings Site settings must be configured before using the Content Server. To open Site settings, go to Management Settings > Site settings . Most settings in the Site settings page can be applied while the Content Server is in a c...

TANDBERG Content Server printable online help 90 Field Field description Usage tips Frontend address The IP address or DNS name of the Content Server. Clicking Save checks the address. Changes to this page are not saved if a connection cannot be made to the specified address or it is not that of thi...

TANDBERG Content Server printable online help 92 Field Field description Usage tips Q.931 ports in the Gatekeeper settings section above. The port range specified in Port Range , above for example 3230 to 3270. Contact your TANDBERG reseller for more information. SIP settings Registration status Dis...

TANDBERG Content Server printable online help 93 Field Field description Usage tips If you select either Domain or LDAP authentication, expand the LDAP server section and enter the details of a Microsoft Active Directory server. To enter details for more than one LDAP server, click Add LDAP server ....

TANDBERG Content Server printable online help 94 Field Field description Usage tips Base DN examples: OU=employees,DC=company,DC=com OU=marketing,OU=employees,DC=company,DC=com In this example, OU ‗marketing‘ is contained within the OU ‗employees‘; therefore, OU=employees,DC=company,DC=com identifie...

TANDBERG Content Server printable online help 97 Displaying gatekeeper registrations To display detailed information about gatekeeper registrations, go to Management settings > Site settings and click View all gatekeeper registrations . This is a status page: you cannot edit any fields. The follo...

TANDBERG Content Server printable online help 98 Displaying SIP registrations To display detailed information about registrations with a SIP registrar, go to Management settings > Site settings and click View all SIP registrations . This is a status page: you cannot edit any fields. The following...

TANDBERG Content Server printable online help 99 Exporting and importing conferences Conferences can be copied from one Content Server to other Content Servers by site managers, one at a time. To do this, use the export/import functionality. Copying a conference involves: 1. Exporting the conference...

TANDBERG Content Server printable online help 100 4. Click Download exported conference and save the exported .tcb file to an external network location. The .tcb file remains on the source Content Server for a week from the date of exporting before being automatically deleted. During this time you c...

TANDBERG Content Server printable online help 102 Working with the logs To view the Content Server logs go to Management settings > Server logs . The logs from the Content Engine are displayed by default: to view other logs, select from the drop-down list. To view a log, click the name of the log...

TANDBERG Content Server printable online help 103 Content Library logs The Content Library logs include information reported by the web interface. Most log entries can be ignored unless something unexpected has occurred while using the interface. The phperror log file rolls automatically when the fi...

TANDBERG Content Server printable online help 104 Backing up and restoring the Content Server TANDBERG recommends that you back up the Content Server regularly and also before you upgrade it or install a security update. This topic explains how to do both scheduled and ad hoc backups. It also provid...

TANDBERG Content Server printable online help 105 5. In W hat to back up, select Let me choose what to back up and click Next . 6. In Items to back up, expand My computer, select Local Disk [C:] , Local Disk [E:] and System State and click Next . 7. In Backup type, destination and name, browse to th...

TANDBERG Content Server printable online help 106 14. In Completing the backup or restore wizard, check the summary of your choices and click Finish to schedule the backup. The backup process will run according to the schedule that you set up. Restoring from a backup Make sure that you are using a b...

TANDBERG Content Server printable online help 107 Shutting down and restarting the Content Server The Content Server can be shut down using the LCD panel. TANDBERG recommends that you end all calls on the Content Server before you shut down; otherwise the conferences may fail. Note: If calls are in ...

TANDBERG Content Server printable online help 108 Restarting the Content Server 1. Make sure that the Content Server is not recording or transcoding; that is, the LCD displays online. 2. Press to display the LCD's main menu. 3. Go to Commands > Restart . 4. Select Yes to confirm. You see the mess...

TANDBERG Content Server printable online help 109 Upgrading the Content Server It is a good idea to regularly check for upgrades to the Content Server software on the TANDBERG web site. To upgrade the Content Server, read the Release notes for the release that you are upgrading to and then follow th...

TANDBERG Content Server printable online help 110 Applying security updates TANDBERG recommends that you check the TANDBERG FTP site regularly for new security updates and apply them to ensure that your Content Server is protected with the most up-to-date security patches released by Microsoft. Go t...

TANDBERG Content Server printable online help 111 Using the web interface for Windows Server administration Open the web interface for Windows Server administration in a new window by going to Management settings > Windows server . This page can also be accessed by typing https://<ContentServe...

TANDBERG Content Server printable online help 112 Using Windows Remote Desktop Connection Windows Remote Desktop Connection is used for a number of administrative tasks: Upgrading the Content Server Using the TCS wizard to store recordings externally Backing up and restoring Applying security update...

TANDBERG Content Server printable online help 113 Setting the system date & time It is important that the system date, time and time zone are correct. They are set as part of the installation procedure (see the TCS Getting Started Guide), but can be updated if required, as follows. 1. Open the W...

TANDBERG Content Server printable online help 114 Port information Ports used by the Content Server Port Transport Layer Protocol Used by Open on the Content Server Firewall 80 TCP Content Server web interface (HTTP) Yes 443 TCP Content Server web interface using SSL (HTTPS) Yes 554 TCP, UDP Windows...

TANDBERG Content Server printable online help 115 Ports for streaming from the Content Server Streaming Windows Media from the Content Server uses the following ports: Port Streaming Media Protocol Firewall Information 554 RTSP At least one of these ports needs to be open between the Content Server ...

TANDBERG Content Server printable online help 117 Changing the local administrator account password The local administrator account is a built-in Windows account that has complete access to the local system. It has been added to the Content Server‘s Groups and users list as <machine-name>\Admi...

TANDBERG Content Server printable online help 118 Restoring to Content Server defaults You can restore the Content Server to its default settings, partially or fully, using the LCD and the buttons on the front panel: A partial restore (using ConfigRestore ) deletes all user-created Recording aliases...

TANDBERG Content Server printable online help 119 No network The Content Server has no connection to the network. Buttons Enters Edit mode, confirms an entry. Returns to the previous menu, exits Edit mode without saving. and Moves between menu items, moves between values in a numerical address and m...

TANDBERG Content Server printable online help 120 License, copyright and trademark information TANDBERG copyright Copyright © 2006 - 2009 TANDBERG Telecom AS. All rights reserved TANDBERG is a registered trademark of TANDBERG in the United States and/or other countries. Third party licenses informat...

TANDBERG Content Server printable online help 122 License for scriptaculous: script.aculo.us is licensed under the terms of the MIT License. Copyright (c) 2005 Thomas Fuchs (http://script.aculo.us, http://mir.aculo.us) Permission is hereby granted, free of charge, to any person obtaining a copy of t...