Page 2 - Product Registration
Product Registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at www.smarttech.com/registration . Keep the following information available in case you need to contact SMART Technical Support. Serial Number: __________________________...
Page 3 - Important Information; Warnings and Cautions; Electric Shock Warnings
Important Information Warnings and Cautions Consider the following warnings and cautions when using your interactive display. Electric Shock Warnings WARNINGS To prevent electrical shock hazards that could lead to fire or electrocution, respect the following warnings. • Do not expose this interactiv...
Page 4 - General Usage Warnings
i i | – I M P O R T A N T I N F O R M A T I O N General Usage Warnings WARNINGS • The lamps in the interactive display contain mercury. Please dispose of them according to local regulations. • If the interactive display glass is broken, do not come in contact with the liquid crystal. Handle with car...
Page 5 - Power Connectors
i i i | – I M P O R T A N T I N F O R M A T I O N • Do not mount the interactive display face up, face down or upside down for an extended period of time as it could cause permanent damage to the interactive display. • When using a LAN cable, do not connect to a peripheral device with wiring that mi...
Page 7 - Contents
Contents Important Information ..............................................................................................i Warnings and Cautions ....................................................................................i 1 Introduction .....................................................
Page 9 - Chapter 1; Introduction
Chapter 1 Introduction Your SMART Board™ interactive display includes all the features of SMART’s proprietary DViT™ (Digital Vision Touch) technology on an NEC LCD monitor so that you can select, write and erase on the interactive surface. You can control computer applications, make notes in digital...
Page 10 - Physical Location of Components
2 | C H A P T E R 1 – I N T R O D U C T I O N Components of the SMART Board Interactive Display Physical Location of Components Component Description LCD Screen The screen is 45 3/8" W × 25 3/8" H (115 cm × 64.5 cm), with a 52" (32 cm) diagonal and 16:9 screen format. For information on-...
Page 13 - Other Accessories
5 | C H A P T E R 1 – I N T R O D U C T I O N Other Accessories Contact your authorized SMART reseller to order any of the following accessories for your interactive display: SMART Mobile Stand for Interactive Displays Allows mobility and 15 3/4" (40 cm) of height adjustment. Order No. FSSBID 10...
Page 14 - Interactive Display Requirements; Environmental Requirements
6 | C H A P T E R 1 – I N T R O D U C T I O N Interactive Display Requirements Environmental Requirements Computer Requirements Your interactive display includes SMART Product Drivers and either SMART Notebook™ software or SMART Meeting Pro™ Premium software. Your computer requirements will vary bas...
Page 15 - Chapter 2; Installing the Interactive
Chapter 2 Installing the Interactive Display This chapter describes considerations and concerns for trained, professional installers installing the interactive display on a wall-mount or mobile cart. Once the interactive display has been installed, see the next chapter Setting Up the Interactive Dis...
Page 16 - Selecting the Mounting Location
8 | C H A P T E R 2 – I N S T A L L I N G T H E I N T E R A C T I V E D I S P L A Y Selecting the Mounting Location Consider the following when you select a location for your interactive display. • If you want to install the interactive display on a wall, the wall must be strong enough to support th...
Page 17 - Mounting the Interactive Display; Recommended Mounting Height
9 | C H A P T E R 2 – I N S T A L L I N G T H E I N T E R A C T I V E D I S P L A Y Mounting the Interactive Display Trained, professional installers are required to install the interactive display. The SMART product warranty doesn’t cover damage caused by improper installation, remodelling or natur...
Page 19 - Chapter 3; Setting Up the Interactive
Chapter 3 Setting Up the Interactive Display The following chapter includes information on connecting external equipment, connecting the power cord, attaching the cable cover and installing batteries into the pencil and remote control. Topics in this chapter include the following: • Making Power and...
Page 20 - Making Power and Computer Connections
1 2 | C H A P T E R 3 – S E T T I N G U P T H E I N T E R A C T I V E D I S P L A Y Making Power and Computer Connections To make power and computer connections 1. Connect the supplied VGA cable from your computer or SMART hub’s video output connection to the terminal pane. For more information, see...
Page 21 - Turning On Your Interactive Display; Installing SMART Software; Installing SMART Notebook on Your Computer
1 3 | C H A P T E R 3 – S E T T I N G U P T H E I N T E R A C T I V E D I S P L A Y Turning On Your Interactive Display To turn on the interactive display 1. Turn on the computer. 2. Press the main power switch on the bottom terminal panel to turn on the interactive display. For more information abo...
Page 22 - Installing SMART Meeting Pro Premium on Your computer
1 4 | C H A P T E R 3 – S E T T I N G U P T H E I N T E R A C T I V E D I S P L A Y 2. Follow the on-screen instructions. You will be prompted to enter your product activation key. You must register your interactive display online using the serial number found underneath the pencil ledge. 3. Click t...
Page 23 - Enabling the Pencil; Installing a Battery in the Pencil
1 5 | C H A P T E R 3 – S E T T I N G U P T H E I N T E R A C T I V E D I S P L A Y 4. Follow the on-screen instructions to update to the latest versions of both SMART Meeting Pro Premium and SMART Product Drivers. Enabling the Pencil Once you install SMART Product Drivers, you can interact with you...
Page 24 - Using the Pencil; Enabling the Wireless Remote Control; Installing Batteries in the Wireless Remote Control
1 6 | C H A P T E R 3 – S E T T I N G U P T H E I N T E R A C T I V E D I S P L A Y Using the Pencil The pencil provides more precise touch contact for both drawing and mouse-actions. To use the pencil Drag the pencil nib across the screen to create digital ink. OR Press an item or icon on the deskt...
Page 25 - The Wireless Remote Control Sensor; Using the Wireless Remote Control
1 7 | C H A P T E R 3 – S E T T I N G U P T H E I N T E R A C T I V E D I S P L A Y TIP If you don't intend to use the wireless remote control for a long period of time, remove the batteries. The Wireless Remote Control Sensor The wireless remote control sensor is located in the lower-right corner o...
Page 26 - Bottom Terminal Panel
1 8 | C H A P T E R 3 – S E T T I N G U P T H E I N T E R A C T I V E D I S P L A Y Connecting External Equipment with the Terminal Panels The interactive display’s terminal panels enable you to connect external equipment to the interactive display. Bottom Terminal Panel Side Terminal Panel 1 Main P...
Page 29 - Chapter 4; Using the Interactive Display
Chapter 4 Using the Interactive Display This chapter includes information on how to use your interactive display, turning your interactive display on and off, turning your LCD screen on and off, controlling your computer by pressing the screen, using the remote control, and more. Topics in this chap...
Page 30 - Turning the Interactive Display On and Off; Turning On the Interactive Display; Turning Off the Interactive Display; Using Power Management
2 2 | C H A P T E R 4 – U S I N G T H E I N T E R A C T I V E D I S P L A Y Turning the Interactive Display On and Off Turning On the Interactive Display To turn on the interactive display 1. Set the interactive display’s main power switch to on. This is on the terminal panel, see page 2. 2. Press t...
Page 31 - Using the Touch Interactive Screen
2 3 | C H A P T E R 4 – U S I N G T H E I N T E R A C T I V E D I S P L A Y Using the Touch Interactive Screen Using the interactive display, you can perform normal computer operations by pressing the with your finger and you can write in digital ink using the supplied pencil. CAUTIONS • Write with ...
Page 32 - Wireless Remote Control Range
2 4 | C H A P T E R 4 – U S I N G T H E I N T E R A C T I V E D I S P L A Y CAUTIONS • Do not subject the wireless remote control to strong shock. • Do not allow water or other liquids to splash the remote control. If the remote control gets wet, wipe it dry immediately. • Avoid exposing the wireles...
Page 33 - Wireless Remote Control Buttons
2 5 | C H A P T E R 4 – U S I N G T H E I N T E R A C T I V E D I S P L A Y Wireless Remote Control Buttons The table below explains the function of the most commonly used buttons. To use the wireless remote control Point the top of the remote control toward the wireless remote control sensor when y...
Page 34 - Selecting a Video Source
2 6 | C H A P T E R 4 – U S I N G T H E I N T E R A C T I V E D I S P L A Y Selecting a Video Source You can change the video source of the LCD monitor. To change a video source Press the INPUT button on the LCD monitor’s control panel until the LCD monitor displays the video source you want. OR Pre...
Page 35 - Changing Settings in the On-Screen Menu
2 7 | C H A P T E R 4 – U S I N G T H E I N T E R A C T I V E D I S P L A Y Changing Settings in the On-Screen Menu You can adjust many of the LCD monitor’s settings using the on-screen menu, including the brightness, contrast, and many more. To change settings in the on-screen menu 1. Press the MEN...
Page 37 - Chapter 5
Chapter 5 Troubleshooting This chapter helps you identify and resolve various issues in the field. If issues persist, contact SMART technical support . For SMART contact information, see Technical Support on page 49. Topics in this chapter include the following: • Troubleshooting Quick Reference Tab...
Page 38 - Troubleshooting Quick Reference Table
3 0 | C H A P T E R 5 – T R O U B L E S H O O T I N G Troubleshooting Quick Reference Table Symptoms Cause Solution There is no image on your screen. Your computer is in Standby mode. OR Touch the panel to activate your computer. There is no power to your computer, interactive display or touch conne...
Page 39 - Troubleshooting Power Issues
3 1 | C H A P T E R 5 – T R O U B L E S H O O T I N G Troubleshooting Power Issues Complete the following steps if you can’t turn on the interactive display. To troubleshoot power issues 1. Turn off the interactive display. 2. Disconnect the interactive display’s power cord from the power outlet. Th...
Page 40 - Troubleshooting Picture Issues; Adjusting the Screen with the Control Panel
3 2 | C H A P T E R 5 – T R O U B L E S H O O T I N G Troubleshooting Picture Issues Complete the following steps if your interactive display doesn’t display an image correctly or any image at all. You can resolve these issues with the computer display settings, the control panel settings or the wir...
Page 41 - Troubleshooting No Picture on the Screen; Troubleshooting Persistent Image Issues
3 3 | C H A P T E R 5 – T R O U B L E S H O O T I N G Troubleshooting No Picture on the Screen To troubleshoot no picture issues 1. Turn off the LCD monitor, turn off the interactive display, and then turn off the computer. 2. Disconnect the video cable (Usually VGA) that connects the interactive di...
Page 42 - Troubleshooting Unstable or Unfocused Images
3 4 | C H A P T E R 5 – T R O U B L E S H O O T I N G To remove a persistent image 1. Turn off the interactive display and the computer. 2. Leave the interactive display and the computer off for the same length of time as the persistent image was on-screen. For example, if the interactive display di...
Page 43 - Troubleshooting Audio Issues
3 5 | C H A P T E R 5 – T R O U B L E S H O O T I N G Troubleshooting Audio Issues Complete the following steps to resolve issues with the audio output. NOTE Speakers aren’t included with the interactive display. You must add external speakers for audio output. To troubleshoot audio issues 1. Confir...
Page 45 - Troubleshooting Interactivity Issues; Troubleshooting Touch Connection Panel Issues
3 7 | C H A P T E R 5 – T R O U B L E S H O O T I N G Troubleshooting Interactivity Issues Follow these steps if you can see your computer’s desktop on your interactive display, but you are unable to interact well (or at all) with the desktop. These are commonly on of the following issues: • Touch c...
Page 47 - Troubleshooting Calibration Issues
3 9 | C H A P T E R 5 – T R O U B L E S H O O T I N G Troubleshooting Calibration Issues When the location of your touch is misinterpreted (a pointer appears a distance from the actual contact), calibrate your interactive display. To calibrate the interactive display 1. Press the SMART Board icon in...
Page 51 - Chapter 6; Maintaining Your; Cleaning the LCD Screen
Chapter 6 Maintaining Your Interactive Display Properly maintained, your interactive display will provide years of use. Topics in this chapter include the following: • Cleaning the LCD Screen on page 43 • Maintaining Interactive Display Ventilation on page 44 • Maintaining the Pencil on page 44 • Ch...
Page 52 - Maintaining Interactive Display Ventilation; Maintaining the Pencil; Replacing the Pencil Battery
4 4 | C H A P T E R 6 – M A I N T A I N I N G Y O U R I N T E R A C T I V E D I S P L A Y • Do not use a cleaning solution or glass cleaner, as they can deteriorate or discolor the screen. • Avoid touching the silver reflective tape on the border between the screen and the bezel and ensure it stays ...
Page 54 - Removing Your Interactive Display; Removing the Interactive Display; Transporting Your Interactive Display
4 6 | C H A P T E R 6 – M A I N T A I N I N G Y O U R I N T E R A C T I V E D I S P L A Y Removing Your Interactive Display To safely remove your interactive display, use three or more trained, professional installers. Removing the Interactive Display • Follow the instructions included with the stan...
Page 55 - Appendix A; Hardware
Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and...
Page 56 - Batteries
4 8 | A P P E N D I X A – H A R D W A R E E N V I R O N M E N T A L C O M P L I A N C E Batteries Batteries are regulated in many countries. Check with your reseller to find out how to recycle used batteries. There are special regulations that must be met when shipping a product that has a lithium i...
Page 57 - Appendix B; Customer Support; Online Information and Support; Shipping and Repair Status
4 9 | A P P E N D I X B – C U S T O M E R S U P P O R T Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training ...
Page 58 - General Inquiries
5 0 | A P P E N D I X B – C U S T O M E R S U P P O R T General Inquiries Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.s...
Page 59 - Index
Index A audio troubleshooting, 35 volume, 26 B batteries, 48 cautions, 16 install into pencil, 15 installing into the remote control, 16 C cameras location, 3 contact information, 50 control panel location, 2 , 3 locking, 27 covered electronic devices, 48 customer support, 49 D documentation, 49 dra...