Page 2 - Issue 2; Contents; Main sign faults (identification and rectification); Non-illumination of an LED segment during sign operation.
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 2 of 39 Contents 1 Safety Warning ..............................................................................................................5 2 Scope ....................................................
Page 5 - Safety Warning; Health and Safety at Work; Safety of Installation and Maintenance Personnel; Scope
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 5 of 39 1 Safety Warning Health and Safety at Work Safety of Installation and Maintenance Personnel In the interests of health and safety, when installing, using or servicing this type of equipment the f...
Page 6 - Yellow
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 6 of 39 4 Main sign faults (identification and rectification) 4.1 Non-illumination of an LED segment during sign operation. 4.1.1 Symptom: An LED segment does not illuminate during normal sign operation....
Page 7 - The sign is blank and does not illuminate.; and
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 7 of 39 4.2 The sign is blank and does not illuminate. 4.2.1 Symptom: The sign is blank and does not illuminate. 4.2.2 Reason(s) for fault: 1. More than one LED string failure has occurred causing the si...
Page 8 - LSCU 7-segment display Hardware Fault Codes; Summary
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 8 of 39 5 LSCU 7-segment display Hardware Fault Codes 5.1 Hardware Fault Code (9C) 5.1.1 Fault Summary The LSCU has detected fewer LDB boards than are configured for the system. 5.1.2 Reason(s) for fault...
Page 9 - red LED’s
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 9 of 39 5.2 Hardware Fault Code (AE) 5.2.1 Fault Summary The sign has detected a failure in its LED sensor system. 5.2.2 Reason(s) for fault: This fault is due to one of the following conditions: • One o...
Page 12 - Light Sensor optical lens
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 12 of 39 5.5 Hardware Fault Code (F0) 5.5.1 Fault Summary Communication to light sensor failed. 5.5.2 Reason(s) for fault: This fault is due to one of the following conditions: • Faulty connection from L...
Page 14 - Faulty detection device.
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 14 of 39 5.7 Hardware Fault Code (F2) 5.7.1 Fault Summary No trigger signal was received, within a time interval, from the trigger mechanism (this may be an above ground speed / vehicle presence detector...
Page 15 - LSCU 7-segment display Communication Fault Codes; Gemini CPU; Conflict between configuration file and Gemini setup.
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 15 of 39 6 LSCU 7-segment display Communication Fault Codes It is possible to have Graphos signs connected to more complex communications systems and for this a Gemini CPU is fitted. With this option the...
Page 16 - configuration; Test and replace the
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 16 of 39 6.2 Communication Fault Code (A6) 6.2.1 Fault Summary A command to show a picture from the outstation could not be processed correctly. 6.2.2 Reason(s) for fault: This fault is due to one of the...
Page 17 - Communications; Fault to be reported back to STC Engineering in Poole.
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 17 of 39 6.3 Communication Fault Code (C4) 6.3.1 Fault Summary An unknown message type was received by COM1 (interface to outstation). 6.3.2 Reason(s) for fault: This fault is due to one of the following...
Page 18 - Incorrect wiring of the RS485
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 18 of 39 6.4 Communication Fault Code (C5) 6.4.1 Fault Summary An unknown message type was received from the slave sign (master to slave sign interface com 3). 6.4.2 Reason(s) for fault: This fault is du...
Page 19 - LSCU 7-segment display Configuration Fault Codes
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 19 of 39 7 LSCU 7-segment display Configuration Fault Codes It is possible for errors to occur when the configuration is incorrect. This should never happen on installed and operating signs, as the confi...
Page 30 - Tools; Download link
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 30 of 39 8 LSCU 7-segment display System / Firmware Fault Codes It is possible for errors to occur within the Lamp Switch Card Universal (LSCU) and associated firmware. Any error codes, other than those ...
Page 31 - Contacts within Engineering
Title: Graphos Fault Finding and Troubleshooting Guide Part Number 667/HE/31200/000 Issue 2 Page 31 of 39 download. An example is given below, the naming convention given as an example, is referenced throughout the download procedure. Directory structure and naming convention for Configuration and d...
Page 33 - Appendix 1; Green LED
Title: Graphos Fault Finding and Troubleshooting Guide 13 Appendix 1 13.1 Figure 1. LSCU (Main control PCB) Part Number 667/HE/31200/000 Issue 2 Page 33 of 39 7-Segment display (x2) Illuminated if power to LSCU. Will display [00] if the sign is functioning correctly or a fault code if there are any ...
Page 36 - Figure 4. Mains distribution within the sign
Title: Graphos Fault Finding and Troubleshooting Guide 13.4 Figure 4. Mains distribution within the sign (5) Incoming mains terminal block Connector block into which the sign supply is terminated after originating from an electricity authorities supply termination or mains distribution unit. (4) Mai...
Page 37 - Figure 5. Light Sensor Connections and Input terminals
Title: Graphos Fault Finding and Troubleshooting Guide 13.5 Figure 5. Light Sensor Connections and Input terminals Light Sensor connection. Connection from the Light Sensor to the LSCU. (refer also to figure 1 LSCU). Input terminals Refer to label for exact functions. Light Sensor optical lens Part ...
Page 38 - Figure 6. Gemini option items, and 48 volt LED supply PSU
Title: Graphos Fault Finding and Troubleshooting Guide 13.6 Figure 6. Gemini option items, and 48 volt LED supply PSU 48 volt PSU LED output supply to LDB’s 48 volt output of switch mode PSU. Mains input to 48 volt switch mode PSU. 48 volt switch mode PSU. GSM Modem Associated with optional Gemini C...
Page 39 - Figure 7. Download link & Test Mode configuration plug; Download Link; Plug side 1; How to configure a blank Configuration Plug for Test Mode; Issue
Title: Graphos Fault Finding and Troubleshooting Guide 13.7 Figure 7. Download link & Test Mode configuration plug Download Link The image below shows the download link connection. Using a short length of wire (1/0.6) as a link, insert one end of the wire into pin 3 and the other into pin 8 of t...