Siemens HICOM Hicom 300 - Manuals

Page 2 - here; Version Information; Date of Modification Details of Modification; Initial version of this document.

2 Content This document describes the configuration required to setup Siemens Hicom 300 and Dialogic ® 1000 Media Gateway Series (DMG1008DNI) using digital set emulation as the telephony signaling protocol. It also contains the results of the interoperability testing of Microsoft Exchange 2007 Unifi...

Page 3 - Components Information; VoIP Gateway; Prerequisites; Gateway Requirements

3 1. Components Information 1.1. PBX or IP-PBX PBX Vendor Siemens Model Hicom 300 Software Version 9006.4SMR4 Telephony Signaling Digital set emulation Additional Notes N/A 1.2. VoIP Gateway Gateway Vendor Dialogic Corporation Model Dialogic ® 1000 Media Gateway Series (DMG1008DNI) Software Version ...

Page 4 - Configure the gateway to use the SIP VoIP protocol.

4 3. Summary and Limitations A check in this box indicates the UM feature set is fully functional when using the PBX/gateway in question. 4. Gateway Setup Notes During the initial setup of the gateway using the serial port, you must: • Assign the gateway a Unique IP address, subnet mask and network ...

Page 5 - PBX Setup Notes; Setting Up Each Gateway Station Port

5 5. PBX Setup Notes The basic steps of setting up the PBX for use with this gateway and Exchange UM are as follows: • Setting up each gateway station port. • Defining hunt group to act as a central point for incoming calls to the gateway. • Setting up subscriber station sets. The programming on a H...

Page 7 - Defining Hunt Group and Coverage Path

7 Personal ID/Share: | Call Pickup Grp: COS Changeover ID: | Hunt Grp/Type: 500/VCE Account Code: 00000 | Hunt Grp Position: 1 ------------------------------------------------------------------------------- Important notes about the above programming: 1. The Station Number field contains the extensi...

Page 8 - MWI considerations

8 5.3. Setting Up Subscriber Station Sets There is no PBX-side programming for setting up the subscriber station sets. All the forwarding of the subscriber station sets is defined directly on subscriber station set using either feature access codes or the phones soft menu keys. The subscriber should...

Page 9 - Exchange 2007 UM Validation Test Matrix; CP

9 6. Exchange 2007 UM Validation Test Matrix The following table contains a set of tests for assessing the functionality of the UM core feature set. The results are recorded as either: • Pass ( P ) • Conditional Pass ( CP ) • Fail ( F ) • Not Tested ( NT ) • Not Applicable ( NA ) Refer to: • Appendi...

Page 11 - NT

11 extension. Confirm the FAX is received in the user’s inbox. 10 Setup TLS between gateway/IP-PBX and Exchange UM. Replace this italicized text with your TLS configuration: self-signed certificates or Windows Certificate Authority (CA). 10a Dial the pilot number and logon to a user’s mailbox. Confi...

Page 12 - Detailed Description of Limitations

12 6.1. Detailed Description of Limitations Failure Point Phone type (if phone-specific) Call scenarios(s) associated with failure point List of UM features affected by failure point Additional Comments Failure Point Phone type (if phone-specific) Call scenarios(s) associated with failure point List...

Page 13 - Troubleshooting; Important Debugging Tools

13 7. Troubleshooting 7.1. Important Debugging Tools • Ethereal/Wireshark – Used to view and analyze the network captures provided by the Dialogic ® gateway diagnostic firmware. • Adobe Audition -- Used to review and analyze the audio extracted from the network captures to troubleshoot any audio-rel...

Page 14 - Appendix; Dial Pilot Number and Mailbox Login; Confirm successful logon to the user’s mailbox.; Navigate Mailbox using Voice User Interface (VUI); Navigate Mailbox using Telephony User Interface (TUI); Logon to a user’s UM mailbox.; Dial User Extension and Leave Voicemail; Confirm the voicemail message arrives in the called user’s inbox.

14 Appendix 1. Dial Pilot Number and Mailbox Login • Dial the pilot number of the UM server from an extension that is NOT enabled for UM. • Confirm hearing the greeting prompt: “Welcome, you are connected to Microsoft Exchange. To access your mailbox, enter your extension...” • Enter the extension, ...

Page 17 - To an External Phone number; Logon to the UM-enabled user’s mailbox in OWA.; Voicemail Button; Press this voicemail button on the phone of an UM-enabled user.

17 • Once it is received in the user’s inbox, use OWA’s Play-On-Phone to dial an internal extension. • Confirm the voicemail is delivered to the correct internal extension. b. To an External Phone number • Dial the extension for a UM-enabled user and leave a voicemail message. • Logon to the UM-enab...

Page 19 - Test Fail-Over Configuration on IP-PBX with Two UM Servers; Provide the configuration steps in Section 5.

19 12. Message Waiting Indicator (MWI) • Although Exchange 2007 UM does not natively support MWI, Geomant has created a 3rd party solution - MWI2007. This product also supports SMS message notification. • Installation files and product documentation can be found on Geomant’s MWI 2007 website . 13. T...