Page 3 - Contents
CL408 e /412 e FAQs SATO EUROPE i Contents 1. General .......................................................................................... 1 What do I receive when I buy a SATO CL408e/412e Printer? ....... 1What options are available with my CL408e/412e? ....................... 1Do I receive a...
Page 4 - ii; SATO EUROPE
ii SATO EUROPE FAQs CL408 e /412 e 3. Troubleshooting ............................................................................. 6 The display is blank. What is wrong? ............................................. 6A label is fed but nothing is printed on it. What should I do? ......... 6I sent a...
Page 5 - General; driver is available for download on the Internet
CL408 e /412 e FAQs SATO EUROPE 1 TOC 1. General What do I receive when I buy a SATO CL408e/412e Printer? Along side your SATO CL408e/412e printer you will receive a power cable, an operation manual, an empty core for carbon ribbon and lapping paper What options are available with my CL408e/412e? A ...
Page 7 - How often should I clean my SATO CL408e/412e?
CL408 e /412 e FAQs SATO EUROPE 3 TOC How often should I clean my SATO CL408e/412e? SATO printers need very little maintenance other than the occa-sional clean. By using the SATO Thermal Printer Cleaning Kit you will be ensuring the longevity of your printer. What is a memory card? A memory card sav...
Page 8 - How do I connect my printer to my computer?
4 SATO EUROPE FAQs CL408 e /412 e TOC 2. Set-up and Use How do I connect my printer to my computer? To connect the SATO printer CL408e/412e to a PC or host, the fol-lowing interfaces are available: ECP Parallel (IEEE 1284), Centron-ics Parallel, RS232 Standard, RS232 Highspeed, USB,(12Mbit/s), LAN (...
Page 9 - How do I change the darkness setting?
CL408 e /412 e FAQs SATO EUROPE 5 TOC How do I change the darkness setting? There are 5 darkness settings. The highest numbers represent the darker settings and the current setting is indicated by an underline under one of the range settings. To view the settings you must go into the User mode by pr...
Page 10 - Troubleshooting; Check that the power switch is turned on.; A label is fed but nothing is printed on it. What should I do?; Make sure that the carbon ribbon and label are compatible.; I sent a print job but nothing has happened. What do I do?
6 SATO EUROPE FAQs CL408 e /412 e TOC 3. Troubleshooting The display is blank. What is wrong? • Check that the power switch is turned on. • Check that all cable connections have been made properly. • Check that the supply cable is not damaged. • Make sure the fuse is O.K. A label is fed but nothing ...
Page 11 - Check for wrinkles on the carbon ribbon.
CL408 e /412 e FAQs SATO EUROPE 7 TOC • Check for wrinkles on the carbon ribbon. • Make sure the print head is clean. • Unreadable barcodes can also occur if the barcode size is too big or too small. Confirm that they are within barcode specifica-tions. • Confirm that the scanner is set up to read t...
Page 12 - How do I get rid of ribbon wrinkles?
8 SATO EUROPE FAQs CL408 e /412 e TOC The CL408e/412e should be delivered ready to detect a gap label (DSW-2-2=OFF). Make sure that the gap between labels is also more than 3mm; otherwise it will not be detected. If using the I-mark sensing method (black bar between each label) DSW2 must be ON and t...
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Page 14 - Sato Europe
10 SATO EUROPE FAQs CL408 e /412 e TOC Sato Europe Halskestr. 15-19 40880 Ratingen Germany Tel: +49 (0)2102 5566-0 Fax: +49 (0)2102 5566-555 www.sato-europe.com