Page 2 - WARNING
SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 Technical Support Hotline: (704) 644.1660 Technical Support Fax: (707) 644.1661 E-Mail: [email protected] [email protected] www.satoamerica.com WARNING THE EQUIPMENT REFERENCED IN THIS DOCUME...
Page 3 - TABLE OF CONTENTS; INTRODUCTION
PN 9001145B TABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Theory Of Operation 1-3 Switches & Indicators 1-4 TECHNICAL DATA Physical Characteristics 2-2 Enviromental 2-2 Power 2-2 Processing 2-2 Sensing 2-2 Regulatory Approvals 2-2 Print 2-3 Interface Modules 2-3 Me...
Page 5 - About This Manual
SATO MB2i Service Manual PN 9001145B Page 1-1 INTRODUCTION • About This Manual • General Description • Theory Of Operation • Switches & Indicators
Page 6 - ABOUT THIS MANUAL
Unit 1: Introduction SATO MB2i Service Manual PN 9001145B Page 1-2 ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides all of the informationrequired for general printer configuration, troubleshooting, and maintenance. For specializedprogramming, refer to the...
Page 7 - GENERAL DESCRIPTION
Unit 1: Introduction SATO MB2i Service Manual PN 9001145B Page 1-3 GENERAL DESCRIPTION The MB200/201i are compact, transportable printers designed for frequent, but intermittant use.Their direct thermal print head not only allows high performance two-color printing (with specialmedia), but also clea...
Page 8 - SWITCHES AND INDICATORS
Unit 1: Introduction SATO MB2i Service Manual PN 9001145B Page 1-4 SWITCHES AND INDICATORS The table below identifies and defines printer switches and indicators for operator interface. Theaccompanying graphics display their locations and appearance SWITCHES Power Button Two position on/off switch t...
Page 9 - TECHNICAL DATA
SATO MB2i Service Manual PN 9001145B Page 2-1 TECHNICAL DATA • Physical Characteristics • Enviromental • Power • Processing • Sensing • Regulatory Approvals • Print • Interface Modules • Media • Character Font Capabilities • Barcode Capabilities
Page 11 - CHARACTER FONT CAPABILITIES
Unit 2: Technical Data SATO MB2i Service Manual PN 9001145B Page 2-3 PRINT Method Direct Thermal Speed (maximum) 4.05 Inches Per Second (103 mm/s) (varies with print duty) Print Module (dot size) .0049 Inches (.125 mm) Resolution 203 Dots Per Inch (8 dpmm) Maximum Print Width 1.89 Inches (48 mm) Max...
Page 13 - INTERFACE
SATO MB2i Service Manual PN 9001145B Page 3-1 INTERFACE SPECIFICATIONS • Interface Specifications• AD-HOC Connectivity
Page 14 - INTERFACE SPECIFICATIONS
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-2 INTERFACE SPECIFICATIONS This chapter presents the printer interface types and their specifications. These specificationsinclude detailed information to assist in the selection of the most appropriate method for theprinter...
Page 16 - RS232C SERIAL INTERFACE
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-4 RS232C SERIAL INTERFACE This interface is an industry standard for serially transmitting data using a wired cable. Separatetransmit and receive lines enable data to flow in both directions simultaneously. Data transmittedu...
Page 19 - BLUETOOTH
Unit 3: Interface Specifications SATO MB2i Service Manual PN 9001145B Page 3-7 BLUETOOTH Bluetooth is a short-range, wireless technology operating in the unlicensed 2.4GHz band andoffers greater flexibility than IrDA. Its signal is broadcast omni-directional and transmits/receivesup to a distance 30...
Page 20 - ALL INTERFACE TYPES; RECEIVE BUFFER
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-8 ALL INTERFACE TYPES RECEIVE BUFFER The data stream is received from the host to the printer one job at a time. This allows thesoftware program to maintain control of the job print queue so that it can move a high priority ...
Page 21 - PRINTER SETUP
Unit 3: Interface Specifications SATO MB2i Service Manual PN 9001145B Page 3-9 AD-HOC CONNECTIVITY To configure the printer for ad-hoc connectivity, an RS232 port and cable is initially required touse the Wireless Utility. The following two sections provides direction to the necessary tools, thenpro...
Page 24 - COMPUTER SETUP
Unit 3: Interface Secifications SATO MB2i Service Manual PN 9001145B Page 3-12 COMPUTER SETUP Perform the following procedure to configure the host computer for AD-HOC interfaceconnectivity. 1. At the host computer, access Control Panel and then Network Connections.2. When the Network Connections sc...
Page 31 - LCD DISPLAY
SATO MB2i Service Manual PN 9001145B Page 4-1 LCD DISPLAY • Display Fields• LCD Screens• Maintenance Mode
Page 32 - DISPLAY FIELDS
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-2 DISPLAY FIELDS The LCD Display is an intergrated purchase option only and applicable only for the Wireless LANand interface. Due to its limited application, this is the only unit within this manual that covers theLCD display. All of i...
Page 37 - MAINTENANCE MODE
Unit 4: LCD Display SATO MB2i Service Manual PN 9001145B Page 4-7 MAINTENANCE MODE The Maintenance Mode allows for the Wireless LAN to be configured and/or the LCD Display.While in this mode, the PRINT key is used for option selection and the FEED key serves to enterthe selection. MAINTENANCE MODE S...
Page 39 - PRINTER
SATO MB2i Service Manual PN 9001145B Page 5-1 PRINTER CONFIGURATION • Printer Configuration• Configuration Modes
Page 40 - PRINTER CONFIGURATION
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-2 PRINTER CONFIGURATION The keys of the operator panel and dip switches are used either singularly or in conjuction toperform configuration activities. The dip switch complex is accessible from the right housingcover.Refer to ...
Page 42 - CONFIGURATION MODES; NORMAL MODE
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-4 CONFIGURATION MODES This chapter provides an overview of the various configuration modes of the operation menu. Allof the following configuration activities are performed via the use of the operator panel located onthe print...
Page 43 - LABEL SENSOR SELECTION
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-5 LABEL SENSOR SELECTION This function allows for the determination of the sensor to be used to control label positioningrelative to the media type that will be used. The two options are; eye-mark and gap. Thisselection can on...
Page 44 - DISPENSE MODE
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-6 DISPENSE MODE This feature allows for the determination of the method of dispense. AUTO Prints a single label after receiving data, waits forthe label to be retrieved, then automatically printsthe next label. MANUAL Prints a...
Page 45 - DOWNLOAD MODE
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-7 DOWNLOAD MODE This download feature allows the operator to download print jobs to the printer. The data isreceived through an RS232C interface in binary form using XMODEM protocol for file transfer.Refer to Figure 1-1 of the...
Page 47 - FONT DOWNLOAD MODE
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-9 FONT DOWNLOAD MODE A flash ROM is used to internally store and delete font data and custom designed data. Thestorage capacity for custom designed characters is a maximum of 95 for each of type of 16 x 16,22 x 22, 24 x 24 dot...
Page 49 - ONLINE COMMAND MODE
Unit 5: Printer Configuration SATO MB2i Service Manual PN 9001145B Page 5-11 ONLINE COMMAND MODE This function allows the selection of receiving command by using either standard SATO BarcodePrinter Language (SBPL) or first generation MB200 compatible commands. The MB200compatible command option shou...
Page 53 - TROUBLESHOOTING; Error Signals
SATO MB2i Service Manual PN 9001145B Page 6-1 TROUBLESHOOTING • Error Signals • Troubleshooting Table • Interface Troubleshooting • Test Print Troubleshooting
Page 54 - ERROR SIGNALS
Unit 6: Troubleshooting SATO MB2i Service Manual PN 9001145B Page 6-2 ERROR SIGNALS LED MODE DESCRIPTION Red illuminated All modes Cause: Low battery charge. Remedy: Recharge/ replace battery. Red flashing 2.0 seconds Online Cause(s): Bluetooth or Wireless LAN malfunction. Remedy: Replace the interf...
Page 55 - TROUBLESHOOTING TABLE
Unit 6: Troubleshooting SATO MB2i Service Manual PN 9001145B Page 6-3 TROUBLESHOOTING TABLE IMAGE VOIDS Damaged print head or electronics. Replace as required. Damaged or worn platen roller. Replace platen roller. Vertical line in printed image. Dirty or defective print head. LIGHT PRINT IMAGES Low ...
Page 56 - INTERFACE TROUBLESHOOTING; RS232 SERIAL INTERFACE; WIRELESS ETHERNET INTERFACE
Unit 6: Troubleshooting SATO MB2i Service Manual PN 9001145B Page 6-4 INTERFACE TROUBLESHOOTING RS232 SERIAL INTERFACE CHK TROUBLESHOOTING STEP Ensure the correct interface module is correctly installed. Run self-test to verify. Ensure the serial cable (Null Modem) meets specifications and is correc...
Page 57 - TEST PRINT TROUBLESHOOTING; HEX DUMP MODE
Unit 6: Troubleshooting SATO MB2i Service Manual PN 9001145B Page 6-5 TEST PRINT TROUBLESHOOTING Chapter provides instruction on special printing to identify and resolve specific print problems. HEX DUMP Allows the operator to determine if there wereproblems in the downloading of data. TEST LABEL Al...
Page 58 - TEST LABEL PRINTING
Unit 6: Troubleshooting SATO MB2i Service Manual PN 9001145B Page 6-6 TEST LABEL PRINTING The test label is designed to assist in the identification of print problems. Follow the flow chartprovided below to perform this activity. Refer to Figure 1-1 of the Introduction unit in this manual for dipswi...
Page 59 - REPLACEMENT
SATO MB2i Service Manual PN 9001145B Page 7-1 REPLACEMENT PROCEDURES • Print Head • Dispense Bar • Platen Roller • Paper Roller • Main Circuit Board (A) • Main Circuit Board (B) • Panel Board • Eye-Mark Sensor • Gap Sensor • Head Open Sensor • Drive Motor • Drive Gear
Page 60 - REPLACEMENT PROCEDURES; PRINT HEAD REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-2 REPLACEMENT PROCEDURES This unit contains step-by-step instructions for the removal and replacement of all primarycomponents and sub-assemblies. PRINT HEAD REPLACEMENT If the print head becomes damaged or worn, it can be ea...
Page 61 - DISPENSE BAR REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-3 Figure 7-1b, Print Head Replacement DISPENSE BAR REPLACEMENT 1 Switch off the printer and remove power supply or battery. 2 Open the top housing cover to gain better access to the dispense bar.3 Insert a flat driver between...
Page 63 - PLATEN ROLLER REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-5 PLATEN ROLLER REPLACEMENT The platen roller is a high wear component due to its treading against the print media. Thistreading will eventually wear grooves into the rubber material and negatively effect print output. 1 Swit...
Page 64 - DISPENSER ROLLER
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-6 5 Lift the worn platen roller assembly from the platen roller bracket and discard (Figure 7-3b).6 Insert the replacement platen roller assembly into the platen roller bracket oriented as the original prior to removal. 7 Mov...
Page 67 - PANEL & LCD BOARD REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-9 PANEL & LCD BOARD REPLACEMENT 1 Switch off the printer and remove power supply or battery. 2 Remove the front housing cover (Figure 7-7). 3 Remove the screw securing the panel board to the back side of the front housing...
Page 68 - EYE-MARK SENSOR REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-10 EYE-MARK SENSOR REPLACEMENT 1 Switch off the printer and remove power supply.2 Remove the front and left housing covers 3 Remove two screws securing the inner cover to the top housing cover (Figure 7-8a). Figure 7-8a, Eye-...
Page 70 - GAP SENSOR REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-12 GAP SENSOR REPLACEMENT 1 Switch off the printer and remove power supply.2 Remove the front housing cover. 3 Open the top housing cover to access the gap sensor (Figure 7-9a). Figure 7-9a, Gap Sensor Replacement 4 Insert a ...
Page 71 - COVER-OPEN SENSOR REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-13 Figure 7-9b, Gap Sensor Replacement COVER-OPEN SENSOR REPLACEMENT 1 Switch off the printer and remove power supply.2 Remove the front and left housing covers to gain access to the cover-open sensor. 3 Disconnect the eye-ma...
Page 73 - DRIVE GEAR REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-15 DRIVE GEAR REPLACEMENT 1 Switch off the printer and remove power supply.2 Remove the front and left housing covers. 3 Withdraw worn gears (A) and (B) from the printer chassis. 4 Insert replacement gears (B) and (A) into th...
Page 74 - DRIVE MOTOR REPLACEMENT
Unit 7: Replacement Procedures SATO MB2i Service Manual PN 9001145B Page 7-16 DRIVE MOTOR REPLACEMENT 1 Switch off the printer and remove power supply or battery.2 Remove the front and left housing covers. 3 Withdraw gears (A) and (B) from the printer chassis (Figure 7-12). 4 Remove the two screws s...
Page 75 - ADJUSTMENT
SATO MB2i Service Manual PN 9001145B Page 8-1 ADJUSTMENT PROCEDURES • Pitch Adjustment• Print Darkness• Default Setting Mode• Factory Clear Mode
Page 76 - ADJUSTMENT PROCEDURES; PITCH ADJUSTMENT
Unit 8: Adjustment Procedures SATO MB2i Service Manual PN 9001145B Page 8-2 ADJUSTMENT PROCEDURES This unit covers all of the printer adjustment procedures that may occur following the initialconfiguration. Due to its simple maintenance-free design, there are few adjustments that will berequired. PI...
Page 77 - PRINT DARKNESS
Unit 8: Adjustment Procedures SATO MB2i Service Manual PN 9001145B Page 8-3 PRINT DARKNESS This feature allows the print density sharpness to be adjusted. This adjustment must be madethrough a host to printer interface connection. Figure 8-2, Print Darkness POWER = OFF Connect the printer to the hos...
Page 78 - DEFAULT SETTING MODE
Unit 8: Adjustment Procedures SATO MB2i Service Manual PN 9001145B Page 8-4 DEFAULT SETTING MODE The Default Settings Mode allows the printer to be returned to factory defaults. This processdoes not however, affect the printer’s internal counters. Host to printer interface connection isrequired. The...
Page 79 - FACTORY CLEAR MODE
Unit 8: Adjustment Procedures SATO MB2i Service Manual PN 9001145B Page 8-5 FACTORY CLEAR MODE Factory clear is the process of reinitializing the printer. This process returns the printer to thefactory defaults and includes resetting the printer’s internal counters. The figure below detailsdipswitch...
Page 81 - • Cover Removal Diagram
SATO MB2i Service Manual PN 9001145B Page 9-1 CHARTS & DIAGRAMS • Cover Removal Diagram
Page 82 - COVER REMOVAL DIAGRAM
Unit 9: Charts & Diagrams SATO MB2i Service Manual PN 9001145B Page 9-2 COVER REMOVAL DIAGRAM Figure 9-1a, Cover Removal Diagram Left Cap Right Cap Screw x2 Dispenser Assembly Belt Clip Screw x2 Screw x2 Cap Front Panel Printer
