Page 2 - Contents; Safety information
English English 2 Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Important safety precautions 5 Critical installation warnings 6 Installation cautions 7 Critical usage warnings 8 Usage cautions 9 Critical cleaning warnings 12 Instructio...
Page 3 - Maintenance
English English 3 Maintenance 50 Drum Clean+/Drum Clean 50 Emergency drain 51 Cleaning 52Defrosting your washing machine 56 Care against an extended time of disuse 56 Troubleshooting 57 Checkpoints 57Information codes 61 Specifications 64 Fabric care chart 64 Protecting the environment 65 Spare pa...
Page 4 - What you need to know about the safety instructions; What the icons and signs in this user manual mean:; CAUTION; NOTE
English English 4 Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and featu...
Page 5 - Important safety precautions; WARNING; : This appliance can be used by children aged from 8 years; For use in Europe; : Children of less than 3 years should be kept away unless
English English 5 Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:1. This appliance is not to be used by persons (including children) with reduced physical, sensory or...
Page 6 - bed and breakfast type environments; Critical installation warnings
English Safety information English 6 9. This appliance is intended to be used in household only and it is not intended to be used such as: ‒ staff kitchen areas in shops, offices and other working environments; ‒ farm houses; ‒ by clients in hotels, motels and other residential type environments; ‒ ...
Page 7 - Installation cautions
English English 7 Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).Do not install this appliance in a location exposed to low temperatures.• Frost may cause the tubes to burst.Do not install this appliance in a loca...
Page 8 - Critical usage warnings
English Safety information English 8 Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.• Do not touch the power plug with wet hands.• Failure to do so may result in electric shock.If the appliance ...
Page 9 - Usage cautions
English English 9 Do not attempt to repair, disassemble, or modify the appliance yourself.• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.• Failure to do so may result in...
Page 12 - Critical cleaning warnings
English Safety information English 12 Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.• This may result in discolouration or fabric damage.Take care that children’s fingers are not caught in the door when you c...
Page 13 - Instructions about the WEEE; Product disposal in France
English English 13 Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (...
Page 14 - Installation; What’s included
English English 14 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the par...
Page 16 - Installation requirements; Electrical supply and grounding; Water supply; Drain
English Installation English 16 Installation requirements Electrical supply and grounding • Use an individual branch circuit specific to the washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed...
Page 17 - Flooring; Water temperature
English English 17 Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not resist vibration well and may cause the washing machine to move sli...
Page 18 - STEP 1; STEP 2
English Installation English 18 Step-by-step installation STEP 1 Select a location Location requirements:• Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for ventilation and wiring• The ambient temperature is always higher ...
Page 20 - STEP 3
English Installation English 20 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner...
Page 21 - STEP 4; Connecting to a threaded water tap
English English 21 STEP 4 Connect the water hose The provided water hose may differ depending on the model. Please follow the instruction according to the provided water hose. Connecting to a threaded water tap 1. Connect the water hose to the water tap, and then turn it to the right to tighten. ...
Page 22 - Connecting to a non-threaded water tap
English Installation English 22 Connecting to a non-threaded water tap A B 1. Remove the adaptor (A) from the water hose (B) . 2. Use a Phillips screwdriver to loosen four screws on the adaptor. C 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). C 4. Insert the ...
Page 25 - STEP 5; Over the edge of a wash basin
English English 25 STEP 5 Position the drain hose The drain hose can be positioned in three ways: A Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A) . Sec...
Page 26 - In a sink drain pipe branch; STEP 6
English Installation English 26 In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground.(*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it. STEP 6 Power on Plu...
Page 27 - Before you start; Initial setup; Navigation dial; Run Calibration; Calibration; Suomi
English English 27 Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instruc...
Page 28 - Laundry guidelines; Sort the laundry according to these criteria:; Empty all the pockets of your laundry items
English Before you start English 28 Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.• colour: Separate whites from colours.• Size: Mixing different sized items together in the...
Page 30 - Laundry capsules
English Before you start English 30 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water o...
Page 31 - Detergent recommendation
English English 31 Detergent recommendation The recommendations apply to the temperature ranges given in the cycle chart. Recommended Liquid detergent only – Not recommended Powder detergent only Cycle Detergent Temp. (°C) Universal Delicates and woollens Specialist Eco 40-60 - - 40~60 Cot...
Page 32 - Detergent drawer guidelines; Prewash compartment
English Before you start English 32 Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. A 1. Prewash compartment : Apply prewash detergent. 2...
Page 33 - To apply washing agents to the manual dispenser; compartment
English English 33 To apply washing agents to the manual dispenser A 1. Slide open the detergent drawer. 2. Apply laundry detergent to the main-wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page 34 . Do not exceed the max line (A) when adding deter...
Page 35 - Operations; Control panel
English English 35 Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel 01 03 02 04 10 05 06 07 08 09 01 Power Tap to turn the washing machine on or off.• If you do not manipulate the control panel for 10 minutes after the washing ma...
Page 36 - Icon descriptions; Operating a cycle
English Operations English 36 10 Smart Control Tap to activate or deactivate the Smart Control function.Tap and hold to enter pairing mode to connect to the SmartThings app.• When the Smart Control function is activated, you can control your washing machine remotely using the SmartThings app on your...
Page 37 - Cycle overview
English English 37 Cycle overview Cycle Description Max load (kg) 12.0 kg 9 / 8 / 7 kg Eco 40-60 • For cleaning normally soiled cotton items which are declared to be washable at 40 °C or 60 °C, together in the same cycle. This cycle is used to assess the compliance with the EU Ecodesign legislatio...
Page 40 - Additional functions; Using Additional Functions
English Operations English 40 Additional functions Using Additional Functions 1. Tap . 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation...
Page 41 - Bubble Soak
English English 41 Bubble Soak This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. 1. Select a cycle and change the cycle settings as necessary. 2. Tap . 3. Turn the Navigation dial to select ...
Page 42 - Delay End; Child Lock
English Operations English 42 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle and change the cycle settings as ...
Page 43 - System functions; Using System Functions
English English 43 System functions Using System Functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system function, and then tap . 3. Tap to change the selected function’s settings or start the function. NOTE To return to the main screen, tap again or turn...
Page 44 - Language
English Operations English 44 Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi , and then tap . 3. Tap to select On or Off . - The washing machine's Wi-Fi is off as a factory default setting. However, the washing mac...
Page 45 - Special features
English English 45 Special features AddWash (applicable models only) To add laundry after the wash starts, use the AddWash door. 1. Tap and hold to stop the wash cycle. 2. Press the upper area of the AddWash door to unlock the door. The door will move inward slightly when you press it and then ope...
Page 46 - AddWash door is open
English Operations English 46 • When the AddWash door closes, the door seals up and no water can leak. However, you may encounter what appears to be water leak around the door - some residual water remaining around the AddWash door may form water drops. This is normal. • Neither the main door nor th...
Page 47 - Stay Connect
English English 47 Stay Connect Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a cycle. Your washing machine stays connected to the app so you can send additional instructions, whether you are at home or away. 1. If you turn on the Stay Conne...
Page 48 - SmartThings; Download
English Operations English 48 SmartThings Wi-Fi connection On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access Point).• This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Ga...
Page 49 - Open Source Announcement
English English 49 Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.co...
Page 51 - Emergency drain; filter; filter cover
English English 51 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. A A 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) . - TYPE 1: Gently press the top area of the filter cover (A) to op...
Page 52 - Cleaning; Surface of the washing machine
English Maintenance English 52 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. AddWash door (applicable models only) A 1. Open the AddWash door. 2. Use a wet cloth to clean the AddWash door. - Do not use cl...
Page 53 - Mesh filter
English English 53 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent wate...
Page 54 - Debris filter
English Maintenance English 54 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emer...
Page 55 - Detergent drawer
English English 55 Detergent drawer A 1. While holding down the release lever (A) inside the drawer, slide open the drawer. 2. Remove the release lever and the liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush. 4. Clean the drawer recess usi...
Page 56 - Defrosting your washing machine; Care against an extended time of disuse
English Maintenance English 56 Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water....
Page 57 - Troubleshooting; Checkpoints; Problem
English English 57 Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions.If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below...
Page 61 - Information codes
English English 61 Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Check drainage Water is not draining.• Make sure the drain hose is not frozen or clogged.• Make sure the drain hos...
Page 63 - Code
English English 63 Code Action AC6 Check communications between the main and the inverter PBAs.• Depending on the state, the machine may automatically returns to normal operation. • Turn the machine off, and restart the cycle.• If the information code remains, contact a customer service centre. DC...
Page 64 - Specifications; Fabric care chart; Washing; Bleaching
English English 64 Specifications Fabric care chart The following symbols provide garment care direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic...
Page 65 - Ironing; Professional care; Protecting the environment
English English 65 Ironing Iron at maximum sole plate temperature of 200 °C.Iron at maximum sole plate temperature of 150 °C.Iron at maximum sole plate temperature of 110 °C. Caution when using steam irons (work without steam).Do not iron. NOTE The dots indicate the temperature ranges for ironing ...
Page 66 - Spare parts guarantee; Specification sheet
English Specifications English 66 Spare parts guarantee We guarantee that the following spare parts will be available to professional repairers and end-users for a minimum period of 10 years after placing the last unit of the model on the market.• Door, door hinges and seals, other seals, door locki...
Page 67 - Type
English English 67 Type Front loading washing machine Model name WW12T****** WW9*T****** Dimensions A (Width) 600 mm 600 mm B (Height) 850 mm 600 mm C (Depth) 650 mm 550 mm D 733 mm 635 mm E 1170 mm 1072 mm Water pressure 50-1000 kPa Net weight 76.0 kg (WW**T*9****, WW**T*8****, WW**T*5****, WW**T...
Page 70 - EPREL information
English Specifications English 70 EPREL information To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.ec.europa.eu/qr/****** where ****** is the product’s EPREL registration number. You can find the registrati...
Page 71 - Contact information; QUESTIONS OR COMMENTS?; COUNTRY
English English 71 Contact information QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT UK 0333 000 0333 www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support GERMANY 06196 77 555 77 www.samsung.com/de/support FRANCE 01 48 63 00 00 www.samsung.com/fr/support SPA...
Page 73 - Memo