Samsung WW11BB504AAB - Manuals

English   5 Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental ...

Safety information English 6 9. This appliance is intended to be used in household only and it is not intended to be used such as: ‒ staff kitchen areas in shops, offices and other working environments; ‒ farm houses; ‒ by clients in hotels, motels and other residential type environments; ‒ bed and ...

English   7 Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).Do not install this appliance in a location exposed to low temperatures.• Frost may cause the tubes to burst.Do not install this appliance in a location whe...

Safety information English 8 Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.• Do not touch the power plug with wet hands.• Failure to do so may result in electric shock.If the appliance generate...

English   9 Do not attempt to repair, disassemble, or modify the appliance yourself.• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.• Failure to do so may result in electri...

English   11 Also, do not allow children to play around the washing machine or touch the door glass. • This may result in burns.Do not insert your hand into the detergent drawer.• This may result in injury as your hand may be caught by the detergent input device.Remove the liquid detergent guide (ap...

Safety information English 12 Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.• This may result in discolouration or fabric damage.Take care that children’s fingers are not caught in the door when you close it....

English   13 Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. cha...

English 14 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, cont...

Installation English 16 Installation requirements Electrical supply and grounding • Use an individual branch circuit specific to the washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and gro...

English   17 Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not resist vibration well and may cause the washing machine to move slightly du...

Installation English 18 Step-by-step installation NOTE While unpacking the washing machine, lift the washing machine from the foam base. Make sure the drum support was removed from the bottom of the washing machine. STEP 1  Select a location Location requirements:• Solid, level surface without carpe...

English   19 STEP 2  Remove the shipping bolts Unpack the product package and remove all shipping bolts. NOTE Number of shipping bolts may differ depending on the model. WARNING • Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out o...

Installation English 20 B 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). STEP 3  Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling ...

English   21 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord. CAUTION Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or gener...

Installation English 22 2. Connect the other end of the water hose to the inlet valve on the back of the washing machine, and then turn it to the right to tighten. 3. Slowly open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat step 1 and 2...

Installation English 24 NOTE • After connecting the water hose to the adaptor, pull the water hose down to check if it is connected properly. • Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor. For models with ...

English   25 STEP 5  Position the drain hose The drain hose can be positioned in three ways: A Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A) . Secure the ...

Installation English 26 In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground.(*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it. STEP 6  Power on Plug the po...

English   27 Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to...

Before you start English 28 Laundry guidelines STEP 1  Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.• colour: Separate whites from colours.• Size: Mixing different sized items together in the drum im...

Before you start English 30 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles...

English   31 Detergent recommendation The recommendations apply to the temperature ranges given in the cycle chart.  Recommended  Liquid detergent only – Not recommended  Powder detergent only Cycle Detergent Temp. (°C) Universal Delicates and woollens Specialist Eco 40-60  - - 40~60 AI Wash (ap...

Before you start English 32 Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash. A 1. Prewash compartment : Apply prewash detergent. 2. Main-w...

English   33 To apply washing agents to the manual dispenser A 1. Slide open the detergent drawer. 2. Apply laundry detergent to the main-wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page 34 . Do not exceed the max line (A) when adding detergent. A ...

English   35 Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel WW**B*7*****, WW**B*5*****, WW**D*7*****, WW**D*6*****, WW**D*5***** 01 03 02 04 10 05 06 07 08 09 WW**B*9*****, WW**D*8***** 01 03 02 04 10 11 05 06 07 08 09 01 Power T...

Operations English 36 04 Display The display shows current cycle information and estimated time remaining, or an information message when a problem occurs. NOTE The actual washing time may differ from the estimated time initially displayed on the control panel upon cycle selection. 05 OK Tap to conf...

English   37 Operating a cycle WW**B*7*****, WW**B*5*****, WW**D*7*****, WW**D*6*****, WW**D*5***** 2 5 3 4 6 1 WW**B*9*****, WW**D*8***** 2 5 3 4 5 6 1 1. Tap to turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. - For more information on Cycle overview , see pag...

Operations English 38 Cycle overview Cycle Description Max load (kg) Eco 40-60 • For cleaning normally soiled cotton items which are declared to be washable at 40 °C or 60 °C, together in the same cycle. This cycle is used to assess the compliance with the EU Ecodesign legislation. • This cycle is s...

Operations English 40 Cycle Description Max load (kg) Drum Clean (applicable models only) • Cleans the drum by removing dirt and bacteria from it.• Perform once every 40 washes with no detergent or bleach applied. Notification message appears after every 40 washes. • Make sure the drum is empty.• Do...

English   41 Options Using Options 1. Tap . 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap . • If the sel...

Operations English 42 Bubble Soak This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. 1. Select a cycle and change the cycle settings as necessary. 2. Tap . 3. Turn the Navigation dial to select...

English   43 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour or 10 minutes increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle and change the cycle settings as nec...

Operations English 44 Settings Using Settings 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system setting, and then tap . 3. Tap to change or run the selected setting. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap...

English   45 Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi , and then tap . 3. Tap to select On or Off . - The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's Wi-Fi turn...

Operations English 46 Special features Smart control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap to turn on ...

English   47 • In some circumstances, only the Door Lock icon may be illuminated. SmartThings Wi-Fi connection On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access Point).• This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app ma...

Operations English 48 Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.c...

Maintenance English 50 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. A A 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) . - TYPE 1: Gently press the top area of the filter cover (A) to ...

English   51 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close th...

Maintenance English 52 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency dr...

English   53 NOTE • The “ Clean drain filter ” message appears on the control panel display after every 100 washes. • If the pump filter is clogged, an information code of “ Clean drain filter ” appears on the screen. CAUTION • Make sure the filter knob is closed properly after cleaning the filter. ...

Maintenance English 54 Detergent drawer A 1. While holding down the release lever (A) inside the drawer, slide open the drawer. 2. Remove the release lever and the liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush. 4. Clean the drawer recess u...

English   55 Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4. Pour warm wate...

English 56 Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions.If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try t...

English   59 Problem Action Leaks water. • Make sure the door is properly closed.• Make sure all hose connections are tight.• Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading.• Use high efficiency (HE) detergent to prevent oversudsing.• C...

Troubleshooting English 60 Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Clean drain filter Water is not draining.• Make sure the drain hose is not frozen or clogged.• Make sure the...

English   63 Specifications Fabric care chart The following symbols provide garment care direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and i...

Specifications English 64 Ironing Iron at maximum sole plate temperature of 200 °C.Iron at maximum sole plate temperature of 150 °C.Iron at maximum sole plate temperature of 110 °C. Caution when using steam irons (work without steam).Do not iron. NOTE The dots indicate the temperature ranges for iro...

English   65 Spare parts guarantee We guarantee that the following spare parts will be available to professional repairers and end-users for a minimum period of 10 years after placing the last unit of the model on the market.• Door, door hinges and seals, other seals, door locking assembly, and plas...

Specifications English 66 Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). BESPOKE models A B D E C Type Front loading washing machine Model name WW1*B******* Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 600 mm D (Depth+Door frame thickness) 630 mm...

Specifications English 68 General models A B C D E Type Front loading washing machine Model name WW1*DG****** WW9*DG****** Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 600 mm 550 mm D (Depth+Door frame thickness) 640 mm 630 mm E 1090 mm 1080 mm Water pressure 50-1000 kPa Net weight 72.0 k...

Specifications English 70 Model Cycles Capacity (kg) Program Time (HH:MM) Energy Consumption (kWh/Cycle) Water Consumption (L/cycle) Maximum Temperature (°C) Remaining Moisture Content (%) Spinning Speed (RPM) WW9*DB7U9***WW9*DB7U3*** WW9*DB7EX Eco 40-60 9 3:48 0.620 75.0 29 53.9 1400 4.5 2:54 0.360...

English   71 Contact information QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT UK 0333 000 0333 www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support GERMANY 06196 77 555 77 www.samsung.com/de/support FRANCE 01 48 63 00 00 www.samsung.com/fr/support SPAIN 91 17...

Contact information English 72 COUNTRY CALL OR VISIT US ONLINE AT BULGARIA 0800 111 31 - Безплатен за всички оператори *3000 - Цена на един градски разговор или според тарифата на мобилният оператор 09:00 до 18:00 - Понеделник до Петък www.samsung.com/bg/support ROMANIA 0800872678 - Apel gratuit *80...

2 _ Safety Instructions This Document can not be used without Samsung’s authorization. WARNING WHILE SERVICING • Check if the power plug and outlet are damaged, flattened, cut or otherwise degraded. 4 If faulty, replace it immediately. Failing to do so may result in electric shock or fire. • Complet...

Safety Instructions _ 3 This Document can not be used without Samsung’s authorization. CAUTION BEFORE SERVICING • Do not sprinkle water onto the washing machine directly when cleaning it. 4 This may result in electric shock or fire, and may shorten the product lifetime. • Do not place any containers...

Features and Speci f ications _ 4 This Document can not be used without Samsung’s authorization. 2- 1 . SPECIFICATIONS Type Front loading washing mashine Model name WW11B******* Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 600 mm D (Depth+Door Frame thickness) 630 mm E 1080 mm Water press...

5 _ Features and Speci f ications This Document can not be used without Samsung’s authorization. 2- 2 . COMPARING SPECIFICATIONS WITH EXISTING MODELS Project WW9400B WW9000B WW7400B WW7000B WW5300B WW5000B WW5000B WW5000T capacity 11 11 11 11 11 11 11 11 Main Spec Drum Volume(ℓ) 71.5 71.5 71.5 71.5 ...

Features and Speci f ications _ 6 This Document can not be used without Samsung’s authorization. 2-3 . OPTIONS SPECIFICATIONS NO Unit Part Code Figure Description Qty 1 Bolt Spanner DC60-40146A To remove the shipping bolts To adjust the leveling leg 1 2 Assy Hose Water DC97-17845A (Cold) DC97-17845B...

7 _ Disassembly and Reassembly This Document can not be used without Samsung’s authorization. 3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks Box driver 10mm Heater(1),Tub(12), Fixer screw(5), Motor(2), Balance(9) 13mm Shock Absorber (2 holes each in left/ri...

Disassembly and Reassembly _ 8 This Document can not be used without Samsung’s authorization. 3-2. STANDARD DISASSEMBLY DRAWINGS ► This is a standard disassembly diagram and may differ from the actual product. Use this material as a reference when disassembling and reassembling the product.  Disass...

9 _ Disassembly and Reassembly This Document can not be used without Samsung’s authorization.  Reassembly Part Figure Description Assy Drawer 1. Fit the hole and press the Cap Rinse so that it can be assembled. 2. Make sure to fit the rail when reassembling the Assy drawer. 3. Put the drawer in the...

Troubleshooting _ 25 This Document can not be used without Samsung’s authorization. 4. TROUBLESHOOTING 4-1. INFORMATION CODE ► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the following Info. codes are shown until the status has cleared. No. Inform...

26 _ Troubleshooting This Document can not be used without Samsung’s authorization. No. Information Type Information Code Causes Corrective Actions 5 Communication AC - The signals between the sub and main PBAs are not sensed because of a communications error. - Check the connector connections betwe...

Troubleshooting _ 29 This Document can not be used without Samsung’s authorization. PROBLEM SOLUTION The washing machine won’t start. • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water tap is open. • Tap Start or Press Start/Pause button aga...

30 _ Wiring Diagram 5 . WIRING DIAGRAM 5-1 . WIRING DIAGRAM (SIMPLE) ► This Document can not be used without Samsung’s authorization. n REFERENCE INFORMATION BLK BLACK BLU BLUE GRN GREEN GRY GRAY NTR NATURAL ORG ORANGE PNK PINK RED RED SKYBLU SKYBLUE VIO VIOLET WHT WHITE YEL YELLOW