Page 2 - Contents
Contents Welcome 4 System requirements 4 DECT Enhanced security 4 DECT information 4 What's in the box 6 Base and headset basics 7 Accessories (sold separately) 8 Customise your headset 9 Install the headset battery 9 Use the fit kit to assemble your headset 9 Right over-the-ear assembly 9 Left over...
Page 4 - Welcome; System requirements
Congratulations on purchasing your new Plantronics product. This guide contains instructionsfor setting up and using your Savi W745A wireless headset system, which has a WO2A baseand a WH500A headset. Please refer to the separate safety instructions for important product safety information priorto i...
Page 7 - Base and headset basics
Base 1 Power jack 8 Computer button 2 Handset Iifter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone list...
Page 9 - NOTE; NOTE; Customise your headset
After you install the headset battery, choose one of the three headsetwearing styles, over-the-ear, over-the-head or behind-the-head. Use the fitkit to assemble it and optimise the position of the microphone. Position the battery as shown on the headset and slide into position until the battery snap...
Page 10 - Position your headset
2 Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notchfacing the microphone as shown. Press on to attach. NOTE Ensure the large end of the ear tip points to the microphone. 3 To correctly position your headset, see Position your headset. When you wear the...
Page 11 - assembly
1 Hold the headband so it is aligned to receive the headset as shown and insert the headset intothe headband. 2 Rotate the headset up. The headband can be worn on the right or left side. 3 To optimise the position of the headset, push the headset in so the microphone is close to yourmouth. 1 Align t...
Page 13 - Charge your headset and spare battery; Charge your headset
1 Align the charging cradle pins with the base and press firmly until the cradle rests evenly on thebase. 2 Plug one end of power supply into power jack on back of the base and other end into workingpower outlet. 3 Place the headset in the charging cradle. The headset charging LED flashes green when...
Page 14 - Desk phone: connect and call; Choose desk phone setup
Choose a desk phone setup A, B or C and connect cables. A Desk phone (standard) USE • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box. • Finally...
Page 15 - Make a desk phone call
1 While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. 2 If you do not hear a dial tone, open the side panel and adjust the middle configuration switch A- G u...
Page 16 - Mobile: connect and call
Your mobile phone can be paired to multiple headsets and hands-freedevices, but it can only be connected to one device at a time. The followingare instructions for pairing your mobile phone to the base. 1 Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LEDflashe...
Page 17 - Computer: connect and call; Connect your computer
1 Connect the USB cable. 2 Load the Plantronics software by visiting plantronics.com/us/support/software-downloads/ and click on the download button.For a list of compatible softphones, visit plantronics.com/us/support/software-downloads/ 1 While wearing your headset, short press the base computer b...
Page 19 - CAUTION; Headset features; Headset controls
Now that you’ve assembled your headset, installed the software andconnected your phones, read this section to learn about the headsetfeatures, how to use the controls and more. 1 Volume/Mute buttonDecrease the volume Press the volume button down Increase the volume Press the volume button up Mute/un...
Page 21 - Headset battery level
Low battery warning If you are on a call and the headset battery is critically low, you will hear a repeated single lowtone every 15 seconds indicating that the battery is low. You should recharge the headsetimmediately or swap the low battery for a fully-charged battery. If you are not on a call an...
Page 22 - Turn on/off headset LED
For computer volume adjustments, use your softphone application controls or your computer’saudio control panel (see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plantronics Control Panel on the Prefe...
Page 23 - This section describes the base, its buttons and their functions.; Base features; Base buttons
This section describes the base, its buttons and their functions. Basics When you press on a base button, you are opening a phone line/audio channel. Depending onthe circumstances, you won’t necessarily hear a dial tone until you’ve dialled from your phone.The base buttons allow you to switch to a d...
Page 25 - Bluetooth pairing button
Base subscription button LED Base subscription LED Base status Flashes green and red Primary headset subscription mode Solid green Primary headset subscribed to base Solid yellow Active conference call with guest headsets Solid red No headset subscribed Flashes green 3X, the yellow 2X Security level...
Page 26 - Daily use; Incoming calls
Answer a call The easiest way to answer an incoming call from the desk phone, mobile phone or computer isto press the headset call button when you hear an incoming call. Alternatively, you can answer an incoming call by pressing the base button for the line that isringing. NOTE If you don't have rem...
Page 29 - Conferencing additional
base. The first headset is the primary user’s headset and the number inside the next headset isthe number of guest headsets subscribed to the base. The following example shows one primaryheadset with two guest headsets conferenced in. Your Savi 700 Series headset system (v28 or later) supports DECT ...
Page 30 - Advanced Use; Install Plantronics Hub
Plantronics Hub resides on your computer system and allows you tocustomize your settings and get visible status of your Plantronics audiodevice on your desktop. Plantronics Hub provides users with an easy wayto change device and software settings and install software and firmwareupdates. This sectio...
Page 31 - Hub Settings Options
Feature Settings Default General (software) Ring location Headset, Headset/PC Headset only Maintain headset to PCradio link Active only during call/Always active Active only during call Software log leveldetail Low/Med/High/Verbose Low Metrics collection tohelp improve hub Off/On On General (Savi 70...
Page 33 - Ring tones and Volumes
Feature Settings Default Desk phone ringtone Tone 1/Tone 2/Tone 3Default/Low/Off Tone 1Default volume Mobile phone ringtone Standard/Low/OffTone 1/Tone 2/Tone 3Default/Low/Off Tone 2Default volume PC ringtone Tone 1/Tone 2/Tone 3Default/Low/Off Tone 3Default volume System tone Default/Low/Off Defaul...
Page 35 - Advanced
Over the air subscriptionThis feature allows a headset to be subscribed to the base without physically docking theheadset. It is required when conferencing multiple models of Plantronics headsets. For more on subscription, see Base subscription buttons . For more on headset guest conferencing, see C...
Page 36 - Additional device
Anti-startle (G616)G616 Acoustic Limiting provides additional hearing protection against acoustic shock. WhenG616 Acoustic Limiting is SELECTED, the system provides additional acoustic shock protection.Sound levels are limited to 102 dBA as recommended in the G616:2006 guideline issued by theAustral...
Page 37 - Troubleshooting; Headset
My headset is unstable. When you wear the headset, the microphone should rest as closeto your cheek as possible without touching. The microphone canbe adjusted inward by the pivoting earpiece to optimise theposition of the headset. See Position your headset . Talk time performance issignificantly de...
Page 38 - Desk phone
People I talk to can hear a buzz inthe background. Move the base further away from your phone. See Position your base . If the base power supply is plugged into a power strip, plug itinto the wall directly. The handset lifter is installed, butdoes not lift the handset. Ensure the handset lifter powe...