Page 2 - Welcome; safety instructions; Refer to the CD for Animated Set Up instructions.
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO200 Professional Wireless Headset System. Please refer to the separate safety instructions for important product safety informa...
Page 3 - Contents; Using Your Savi Office Professional Wireless
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset ............................................................ 5 1.3 HL10 Lifter (Optional) ...............
Page 4 - Savi WO1 Base Features; Package Contents and Features
Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base Telephone Interface Cable USB Cable CD includes: • PerSono ® Suite Software • Animated Setup Guide • Complete User Guide Base Power Supply Telephone Interface Cable Jack Power Jack Handset Lifter Jack 1 Package Contents and ...
Page 5 - Eartips; Charge Cradle; Savi WH200 Headset Features
Plantronics Savi User Guide 5 1.2 Savi WH200 Headset Eartips Indicator Light Microphone Charge Cradle Headset with Pre-Installed Eartip Call Control Button Savi WH200 Headset Features Volume Down Button (also controls mute) Volume Up Button (also controls switching functions)
Page 6 - Additional HL10 Lifter Parts (If Required); Ringer Microphone
Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifter Arm Power Cord Height Switch Ringer Microphone Jack (remove cover)
Page 7 - Base Set Up; Attaching Charge Cradle to Base; Connecting Base to Desk Phone; Positioning Base
Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable ja...
Page 8 - Headset Set Up; Docking and Charging the Headset
Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed eartip. To install a different eartip see the following: 1 Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull firmly. 2 Choose the size and style of eartip...
Page 9 - Checking Configuration; Configure and test Call; Making a test Call with Desk Phone
Plantronics Savi User Guide 9 4.1 Checking Configuration 1 If your desk phone has a volume control set it to mid-range. 2 On the base, ensure the Configuration Switch is set to “A” and the Desk Phone Speaking Volume and Desk Phone Listening Volume are both set to 3. NOte For most phones, these facto...
Page 10 - Installing Lifter
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If You Do Not Hear a Dial tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing...
Page 12 - PC Set Up; Installing USB Cable; Making a test Call with PC
Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Installing PerSono Suite Software 1 In the interactive setup guide located on the CD, select St...
Page 13 - Using Your Savi Office Professional Wireless; Powering Up Headset
Plantronics Savi User Guide 13 7 Using Your Savi Office Professional Wireless Headset System IMPORtANt It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities. Powering Up Head...
Page 14 - Placing, Answering, and ending Calls with PC; Switching Between Desk Phone and
Plantronics Savi User Guide 14 Placing, Answering, and ending Calls with PC With PerSono Suite Software* Without PerSono Suite Software To place a call 1. Dial number from the supported softphone application*** 1. Short press call control button on headset** or short press base PC talk button 2. Dia...
Page 15 - Subscribing a Master Headset
Plantronics Savi User Guide 15 Headset Docked Headset Undocked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and based are subscribed to one another. Double press the subscription button...
Page 17 - Headset Indicator Light; Headset Tones; Desk Phone and PC talk Buttons
Plantronics Savi User Guide 17 Headset Status Headset Indicator Light Headset charging Off Headset fully charged Off Headset in-use Flashes green Subscribing Solid green Headset Indicator Light toggling On/Off Headset In-Use Indicator Light If you are not on a call, you can toggle the headset in-use...
Page 18 - PerSono Suite Software; Audio Control
Plantronics Savi User Guide 18 8 PerSono Suite Software It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’s capabilities.PerSono Suite software allows you to do the following with yo...
Page 20 - Softphone Support
Plantronics Savi User Guide 20 4 to confirm that PerSono Suite is now supporting Skype, go to the “PC Panel” tab in PerSono Suite and ensure that Skype is listed under “Softphones”. Softphone Support For a list softphones supported by PerSono Suite refer to www.plantronics.com/SoftphoneCompatibility...
Page 21 - Settings Screen – Headset and Base
Plantronics Savi User Guide 21 Settings Screen – Headset and Base The Settings Screen allows you to customize the base and headset to your preference. The Savi Office System is shipped with the default settings and can be changed as described in the Settings column below. NOte Some parameters may ap...
Page 22 - Help for Base Settings
Plantronics Savi User Guide 22 Help for Base Settings Auto Answer Auto answer saves the user a button press to establish the radio link between headset and base unit.When auto answer is set to OFF you must press the headset call control button or base PC/desk phone talk button to answer an incoming ...
Page 24 - PC Panel Screen; Support Screen
Plantronics Savi User Guide 24 PC Panel Screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC.• See which Plantronics device is attached to your PC and working with PerSono Suite software. • Customize how ...
Page 25 - Upgrade Firmware; Upgrade Software
Plantronics Savi User Guide 25 Upgrade Firmware Firmware is internal software that runs within a headset system. Occasionally, new firmware is made available to improve product performance and/or add functionality. To upgrade the system firmware, complete the following: 1 ensure your Savi Office bas...
Page 26 - troubleshooting and Common Questions
Plantronics Savi User Guide 26 9 troubleshooting and Common Questions I can’t hear a dial tone at the headset. Make sure your headset is charged.Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call control button on your headset.Make sure the lift...
