Page 3 - Welcome; Voyager Pro UC next generation technology.; Featured highlights and Smart Sensor technology:; System requirements; Computer
3 Welcome Congratulations on purchasing your new Plantronics Voyager PRO UC. This user guide contains instructions for setting up and using your Voyager PRO UC Bluetooth headset and BT300 Bluetooth USB adapter. Voyager Pro UC next generation technology. Featured highlights and Smart Sensor technolog...
Page 4 - What’s in the box
4 What’s in the box 1 Voyager PRO UC Headset with pre-installed medium ear tip 2 Bluetooth USB Adapter 3 Soft gel ear tips (small & large) and optional foam tip covers (small & medium) 4 Carry case 5 AC charging cable 6 USB charging cable 1 2 3 4 5 6
Page 5 - Adapter and headset basics; Stowing the headset
Bluetooth USB adapter Headset 5 Adapter and headset basics 1 1 LED indicator light 1 Volume/Mute button 2 Call button 3 Micro USB charging port 4 Power button 5 LED indicator light 3 4 5 1 2 Stowing the headset
Page 6 - Headset controls
6 Headset controls 3 4 5 1 2 1 Volume/Mute button Increase/decrease volumeMute/unmute mic during a callPause/play audio Tap + or – button to adjust listen volume1-second press of both + and – buttons1-second press of both + and – buttons 2 Call button Answer or end a call (PC or mobile)RedialInitiat...
Page 7 - NOTE; Charge indicator lights; Low battery warnings; Charge your headset
7 7 Charge your headset before using. Plug in your headset and place on a flat non-metallic surface. The Smart Sensors in your headset fully calibrate while charging. When fully charged, the LED goes off. NOTE Always charge at near room temperatures; never charge battery at temperatures below 0ºC (3...
Page 8 - Fitting the headset; Replace the ear tip for a better fit.; Attach a new ear tip.; Wearing the headset; Fit your headset
8 Fitting the headset The headset comes configured for the right ear, with the medium ear tip installed, however you can replace it with the small or large ear tip provided or configure the headset to fit on the left ear. For the best sound clarity and comfort, make sure you have a secure fit. Repla...
Page 9 - Quick-turn adjustment for the left ear; Accessories and replacement parts
9 Quick-turn adjustment for the left ear 1 Pivot the boom into an upright position. 2 Rotate the boom and speaker to the other side of the headset and lower it before fitting your other ear. 2 1 Accessories and replacement parts You can order additional accessories and replacement parts here: plant ...
Page 10 - Start with the headset powered off.; BLUE; Auto pair; Pairing your Bluetooth USB adapter
Initial pairing Your Bluetooth USB adapter comes pre-paired to your Voyager PRO UC headset. To re-pair your Bluetooth USB adapter In the event that your headset and Bluetooth USB adapter are not paired or become unpaired do the following: 1 Start with the headset powered off. 2 Remove the Bluetooth ...
Page 11 - and click on; Connect PC and call
11 1 Power headset on. 2 Insert Bluetooth USB adapter directly into your PC USB port. The LED will flash and then turn solid blue to indicate the headset is connected to the PC. The LED remains solid blue when not on an active call. NOTE Do not insert directly into a docking station or hub. NOTE It ...
Page 12 - Bluetooth USB adapter LED indicators
12 PC audio setup for Windows XP (To reach this screen: Start > Control Panel> Sound and Audio Devices) Default setting: All PC sounds and audio is played in the headset. Alternative setting: All PC sounds played through your PC speakers and communication audio is played in your headset. 5 Pla...
Page 13 - TIP; Pair mobile phone and call
13 1 Ensure your headset is fully charged. Press and hold the power button on the headset until the indicator light flashes red and blue. The headset is now in pairing mode. NOTE If you don’t see the red and blue flash, press and hold the power button to turn your headset off. Then press and hold th...
Page 14 - Call button behaviour with PC and mobile connected (not on a call)
14 To place a call Dial number on your mobile phone keypad. Redial last number* Double press call button. There will be a double low tone on each press. A final tone indicates the last number has been redialled. Activate voice dialling* Press and hold call button for two seconds. First tone on key p...
Page 15 - Smart Sensor features; Advanced features
15 Smart Sensor features Smart Sensors detect whether or not you are wearing the headset. Sensors are located in the ear loop and the speaker. Auto answer call:When you are not wearing your headset. When you have an incoming call on your mobile or computer softphone, put on the headset and the call ...
Page 16 - Transmission range
16 Listening to Audio via A2DP (Advanced Audio Distribution Profile for Bluetooth) Your Voyager PRO UC headset can play media files (music, podcasts, etc.) from any A2DP-enabled mobile device. Play/PauseYou can pause/resume your music from the mobile phone by depressing and holding the headset’s vol...
Page 17 - Headset controls, indicators and voice prompts
Headset controls, indicators and voice prompts Action Indicator light Tone Voice prompt Power on/off Press power on/off button 2 seconds On: solid blue for 2 secondsOff: solid red for 2 seconds On: ascending toneOff: descending tone On: “Power on” followed by a voice prompt detailing battery status....
Page 18 - Plantronics Control Panel; Optional Plantronics software
18 Optional Plantronics software must be downloaded to access the Plantronics Control Panel. Load Plantronics software by visiting plantronics.com/software and click on the download button. Plantronics Control Panel If you have chosen to download and install the optional Plantronics software you may...
Page 20 - Plantronics Update Manager
20 About tabProvides online access to the user guide and support and displays your headset system’s information Plantronics Update Manager Check for updates automaticallyBy enabling this tick box, you will activate a periodic automatic check for available software updates. Check for updates nowYou c...
Page 21 - Troubleshooting; Troubleshooting — softphone usage
21 Troubleshooting Troubleshooting — softphone usage My headset doesn’t work with my computer softphone. Make sure your headset is charged.Make sure your headset is on and connected.Press the call button on your headset.Fine-tune the listening volume with the call button. Ensure that the headset is ...
Page 22 - Troubleshooting — Mobile phone usage
22 Troubleshooting — Mobile phone usage My headset does not work with my phone. Ensure that the headset is fully charged.Make sure the headset is paired with the Bluetooth phone you are trying to use. My phone did not locate the headset. Turn both your phone and headset off, then restart the mobile ...