Page 2 - Plantronics SupraPlus W; ireless; Setup Guide; Extender; Accessories are available separately.; *One model included in each package–all available models shown.
2 Plantronics SupraPlus W ireless Setup Guide HL10 AutomaticHandset Lifter HL10 User Guide P LANTRONICS S UPRA P LUS W IRELESS P ACKAGE C ONTENTS SupraPlus Wireless With Automatic Handset Lifter** Adds: Extender Arm RingerMicrophone Adapter for Nortel i2004 Phones HL10 Additional Parts Kit (if neede...
Page 3 - For fast, efficient Technical Support call:; A. Adjust the Headband; DJUST; STE
3 Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 A. Adjust the Headband 1. To adjust the headband, lengthen or shorten the band until it fi ts comfortably. The clickstop feature keeps the headband securely adjusted. Position the headset receivers so that the foam cushi...
Page 4 - ONNECT; Use; Confi guration A; Plug the short black Phone Cable that; Unplug the handset coil; Headset Base
4 Plantronics SupraPlus W ireless Setup Guide STE P 2 C ONNECT B ASE TO D ESK P HONE Use Confi guration A if: You will use the Automatic Handset Lifter or… Your phone does NOT have built-in headset functionality (no Headset button). Confi guration A 2 . Plug the short black Phone Cable that is pre-i...
Page 5 - HANDSET port or HEADSET port?; Confi guration B
5 Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 Use Confi guration B if: You will NOT use the Automatic Handset Lifter and… Your phone has built-in headset functionality (a Headset button). HANDSET port or HEADSET port? You should only use the headset port if you will...
Page 6 - A. Connect Headset Base to power outlet; B. Charge the Headset for at least 20 Minutes before using
6 Plantronics SupraPlus W ireless Setup Guide C ONNECT P OWER AND C HARGE H EADSET 3 STE P Insert into YELLOW labeled power connection on Headset Base as shown to charge. Headset Base (bottom view) Base Power Adapter 1 . Plug the Base Power Adapter into a wall outlet, then plug the power cord into t...
Page 7 - Why use a handset lifter?; NSTALL; Automatic; A. Connect Handset Lifter power cord to Headset Base
7 Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 Why use a handset lifter? The lifter greatly simplifi es using a headset with your desk phone. It lets you answer and end calls without being near your phone. I NSTALL A UTOMATIC H ANDSET L IFTER 4 STE P FIRMLY press Lif...
Page 8 - lifter base touches the side of the phone.; B. Determine Lifter position and height setting; Start with Lifter
8 Plantronics SupraPlus W ireless Setup Guide 2 . While wearing your headset slide the Handset Lifter Arm under the handset until the lifter base touches the side of the phone. 3. Slide the Lifter up to where it nearly touches the handset earpiece. Slide Lifter under handset, then up toward the ear ...
Page 9 - C. If you do not hear a dial tone; Position Indicator; Use the Extender Arm to Stabilize Handset; D. Mount the Lifter in permanent position
9 Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 C. If you do not hear a dial tone If you do not hear a dial tone, the Lifter may not be raising the handset high enough or the Confi guration Dial may need adjusting. 1. Check the Lifter height adjustment by moving the L...
Page 10 - Placing, Answering, or Ending Calls on your Desk Phone; Desk phone; The SupraPlus Wireless does not have an; Powering the Headset on and off; To mute headset, press the mute button; Muting a Call
10 Plantronics SupraPlus W ireless Setup Guide U SING YOUR S UPRA P LUS W IRELESS H EADSET WITH YOUR DESK PHONE Placing, Answering, or Ending Calls on your Desk Phone Desk phone Confi guration ALL phones with Handset Lifter Phones WITHOUT Headset button and NO Handset Lifter Phones WITH Headset butt...
Page 11 - Adjust Listening Volume; Speaking Volume Switch; Adjust Speaking Volume; To Fine Tune Listening Volume
11 Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 While on a call, adjust the listening volume by using the Listening Volume Switch on the back of the base. Adjust Listening Volume Listening Volume SwitchPosition 1 = LoudestPosition 4 = Softest Speaking Volume Switch P...
Page 12 - Set the IntelliStand; Feature; IntelliStand Switch; OR
12 Plantronics SupraPlus W ireless Setup Guide In the UP position, answer, make or end a call by pressing the Call Control Button on your headset. Choose the UP position if you plan to wear your headset most of the time. In the DOWN position, calls are initiated, or answered by taking the headset ou...
Page 13 - Out of Range Warning:; Tones; Base Indicator Lights; Action; Indicator Lights
13 Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 Out of Range Warning: If you walk out of range of your base, your headset will issue audible tones at its operating limit. If you are on a call, you will hear two tones when reaching edge of range, and again when back i...
Page 14 - I can’t hear a dial tone at the headset.; ROUBLESHOOTING
14 Plantronics SupraPlus W ireless Setup Guide I can’t hear a dial tone at the headset. • Make sure your headset is charged. • Press the Call Control Button on your headset. • Make sure the Talking (solid green light) on top of the base is illuminated. If not, the headset lost subscription and needs...
Page 15 - Additional Information and Support; Additional Information; Online Technical Support; Still having problems?; to; Plantronics Limited Warranty; • THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCT.; Maintenance; source before cleaning.; Battery replacement
15 Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 Additional Information and Support Additional Information Additional Information including an Interactive Quick Start Guide, ProductInformation and Accessories including the HL10 Automatic Handset Lifter and Online Indi...