Patton 4020 - Manuals

8 SmartLink 4020 User Manual Table of Contents Call Transfer .............................................................................................................................................56 Dialing by IP Address ............................................................................

12 SmartLink 4020 User Manual Table of Contents D Calling Features ............................................................................................................................................ 96 Introduction ...............................................................................

13 List of Figures 1 SmartLink 4020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2 SmartLink 4020 installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

15 List of Tables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2 Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

16 About this guide This guide describes using the SmartLink 4020 router. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 20 provides information about...

17 SmartLink 4020 User Manual About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury. Cautions...

18 SmartLink 4020 User Manual About this guide Safety when working with electricity General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat source...

19 SmartLink 4020 User Manual About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventio...

20 Chapter 1 General information Chapter contents SmartLink 4020 overview ......................................................................................................................................21

SmartLink 4020 overview 21 SmartLink 4020 User Manual 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see figure 1 ) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the SmartLink...

22 Chapter 2 SmartLink installation Chapter contents Installing the router ...............................................................................................................................................23

Installing the router 23 SmartLink 4020 User Manual 2 • SmartLink installation Installing the router Do the following: Figure 2. SmartLink 4020 installation diagram Note For proper ventilation, leave at least 2 inches (5 cm) of clearance at the sides, front, and rear of the unit. Place the unit on a...

Installing the router 24 SmartLink 4020 User Manual 2 • SmartLink installation Note The SmartLink has automatic MDX (auto-crossover) detection and configu-ration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable. Note Follow the dire...

25 Chapter 3 Home Chapter contents System information ...............................................................................................................................................26 System Uptime .........................................................................................

System information 26 SmartLink 4020 User Manual 3 • Home System information Figure 4. SmartLink VoIP download and configuration Home page System Uptime Shows how long the SmartLink 4020 has been operating since the last time it was reloaded (either by powering the unit off and then on again, or by ...

System Status 27 SmartLink 4020 User Manual 3 • Home Application Version The SmartLink firmware version number. Config Date The date of the configuration file that was downloaded from an auto-upgrade server. Security Indicates that the SmartLink web interface utility has been secured with a password...

28 Chapter 4 Network—WAN Chapter contents Status ....................................................................................................................................................................30 Interface Status ......................................................................

Status 30 SmartLink 4020 User Manual 4 • Network—WAN Status Shows the status of key WAN network settings as configured under WAN settings Interface Status Figure 5. Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used. Service Either Routed or Bridged , disp...

Settings 31 SmartLink 4020 User Manual 4 • Network—WAN MAC address The MAC address of the WAN Ethernet interface in the SmartLink. Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.255.0.0 for...

Settings 32 SmartLink 4020 User Manual 4 • Network—WAN Internet Configuration Figure 6. Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation. Obtain WAN configuration dynamically Select this option if appropriate. If you cho...

Settings 33 SmartLink 4020 User Manual 4 • Network—WAN WAN PPPoE Configuration Figure 7. WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE. Authentication Enter the username and password provided by your ISP. Settings Idle Timeout. ...

Settings 34 SmartLink 4020 User Manual 4 • Network—WAN found using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name. The DNS server used for registration is operated by Dynamic Network Services, Inc., Dynamic DNS ...

Settings 35 SmartLink 4020 User Manual 4 • Network—WAN MTU Size Figure 10. MTU section of the Settings window MTU (Maximum Transfer Unit) Size The size limit (bytes) of the packet for all outgoing packets. WAN VLAN Configuration The SmartLink 4020 can mark outgoing Ethernet frames on the WAN interfa...

QoS (Quality of Service) 36 SmartLink 4020 User Manual 4 • Network—WAN QoS (Quality of Service) Figure 12. QoS window Enable Voice QoS Enable or disable the voice quality of service function. When QoS is enabled, the SmartLink 4020 will priori-tize and rate-limit the introduction of voice and data t...

ToS/DiffServ 37 SmartLink 4020 User Manual 4 • Network—WAN Saving your work When you are finished configuring ToS/DiffServ settings, click the Save ToS/DiffServ Settings button to save the changes.

38 Chapter 5 Network—LAN Chapter contents Settings ..................................................................................................................................................................39 Network Settings ......................................................................

Settings 39 SmartLink 4020 User Manual 5 • Network—LAN Settings Figure 14. Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network. Saving your work When you are finished, click the Save Settings button to save the changes. DHCP These configuration parameter...

DHCP 40 SmartLink 4020 User Manual 5 • Network—LAN Server Settings Select Yes to enable or No disable DHCP. When enabled, the SmartLink 4020 will act as a DHCP server to devices connected to the SmartLink 4020 LAN port. Client IP Address Range Minimum and maximum limits on the range of IP addresses ...

Routing 41 SmartLink 4020 User Manual 5 • Network—LAN Routing These configuration parameters are for the internal router. Note These parameters only apply when the Device Operating Mode is set to Router (see section “Device Operating Mode” on page 32). Figure 17. Router Configuration window Dynamic ...

Port Forwarding 42 SmartLink 4020 User Manual 5 • Network—LAN Port Forwarding Figure 19. Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the specifications, which you will be forwardin...

IP Filtering 43 SmartLink 4020 User Manual 5 • Network—LAN Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the WAN interface. Typically this is used to block access to the Internet Saving your work When you are finished c...

44 Chapter 6 Telephony Chapter contents VoIP Status ...........................................................................................................................................................47 VoIP Server Registration Status .............................................................

VoIP Status 47 SmartLink 4020 User Manual 6 • Telephony VoIP Status Figure 21. VoIP Status window VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre-defined or has been discovered using DNS service records (DNS-SRV). Domain The VoIP domain name is the doma...

SIP 48 SmartLink 4020 User Manual 6 • Telephony • No Registration —The SmartLink 4020 is not attempting to register with the SIP server because “Send Registration Request” is not checked on SIP sever setting screen. • Error: Not Authorized —A SIP final status message status of 401 or 407 has been re...

SIP 49 SmartLink 4020 User Manual 6 • Telephony SIP Configuration Figure 22. SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be discovere...

SIP 50 SmartLink 4020 User Manual 6 • Telephony SIP Extensions Figure 24. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone parameter in...

SIP 51 SmartLink 4020 User Manual 6 • Telephony Figure 26. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 27. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event. SIP Timer Value...

SIP 52 SmartLink 4020 User Manual 6 • Telephony NAT Traversal Figure 28. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider. Outbound Proxy Port Type the outbound proxy...

Audio/CODEC Configuration 53 SmartLink 4020 User Manual 6 • Telephony Audio/CODEC Configuration Figure 29. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Specifies whether silence suppression should be turned on in...

Phone 1 & Phone 2 54 SmartLink 4020 User Manual 6 • Telephony FAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the SL4020 will not attempt T.38 session negotiation for fax transmis-sions initiated by the originator of the fax. The fax transmissions will be transported using G....

Phone 1 & Phone 2 55 SmartLink 4020 User Manual 6 • Telephony User Information Figure 30. User Information section of Phone 1 or Phone 2 window Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validation of the ...

Phone 1 & Phone 2 56 SmartLink 4020 User Manual 6 • Telephony Figure 31. Supplementary Service Settings section of Phone 1 or Phone 2 window Call Forward All Enable call forward all service—All received calls will be forwarded to the destination specified under the call forwarding settings. Sele...

Phone 1 & Phone 2 57 SmartLink 4020 User Manual 6 • Telephony Call Forward on Busy Enable call forward on busy service. Conditional Call Forward Enable call forward selective service. Call Waiting Enable call waiting service. Anonymous Call Reject Enable block anonymous calls service—When enable...

Phone 1 & Phone 2 58 SmartLink 4020 User Manual 6 • Telephony Warm Line Number Input the number for Warm Line function—The warm line function provides a delay period after the tele-phone goes off-hook for the user to dial a number different than that specified for the warm line. If the delay per...

Phone 1 & Phone 2 59 SmartLink 4020 User Manual 6 • Telephony Incoming Call Block Figure 35. Incoming Call Block section of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block. Outgoing Call Block Outgoing call block allows for the blocking of an outbound call based on t...

Speed Dial 60 SmartLink 4020 User Manual 6 • Telephony Speed Dial Figure 38. Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial. Line 2 Speed Dial Settings Speed Dial S...

61 Chapter 7 System Chapter contents Set Security Password ............................................................................................................................................64 Web Page Protect ....................................................................................

Set Security Password 64 SmartLink 4020 User Manual 7 • System Set Security Password Figure 39. Set Security Password window Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web access prote...

Configuration 65 SmartLink 4020 User Manual 7 • System Confirm new password Re-enter the password for confirmation. Saving your work When you are finished configuring security settings, click the Save Settings button to save the changes. Configuration Figure 40. Configuration window Logging Enable S...

Configuration 66 SmartLink 4020 User Manual 7 • System Enable Debug Enable or disable System Debug. Debug Server The debug server IP address and port. This specifies the server for logging SmartLink 4020 debug information. Debug information can be sent to a syslog server. A sample record of debug ou...

Service Access 67 SmartLink 4020 User Manual 7 • System Service Access Figure 41. Service Access window Enable HTTP When checked access to the web configuration interface (HTTP) of the SmartLink 4020 through the WAN interface port is enabled. Note If the Enable HTTP option is not checked, your WAN s...

Localization 68 SmartLink 4020 User Manual 7 • System Call Progress Tones The dialtone, confirmation, busy, ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID method if the ...

Localization 69 SmartLink 4020 User Manual 7 • System Busy Tone Played when a 486 RSC is received for an outbound call. Ring Back Tone Played for an outbound call when the far end is ringing. Off Hook Warning Played when the subscriber does not place the handset on the cradle properly. Distinctive R...

Localization 70 SmartLink 4020 User Manual 7 • System Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0" | "RING_1" | "RING_2" | "RING_3" | "RING_4" | "RING_5" | "RING_6" | "RING_7" | "RING_8&...

Localization 72 SmartLink 4020 User Manual 7 • System Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing c...

Localization 73 SmartLink 4020 User Manual 7 • System *7123019751000 and on-hook the phone. When 2 is pressed on the telephone key pad, 3019751000 will be called. Call Forward All Configures the number to unconditionally forward all calls to. To configure call forward all enter the calling prefix ke...

Localization 74 SmartLink 4020 User Manual 7 • System tone after entering the calling prefix key. Before using, call forward busy must be enabled using the activate sequence defined in the supplementary service table. Example: *743019751000 and on-hook the phone. All calls received will forward to 3...

Localization 75 SmartLink 4020 User Manual 7 • System Interdigit Timer The number of seconds the SmartLink 4020 will wait for the caller to input a subsequent digit of the dialed number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings” on page 49), the b...

SNMP Configuration 76 SmartLink 4020 User Manual 7 • System Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 49. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected. Caller Con...

Auto Upgrade 77 SmartLink 4020 User Manual 7 • System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is public . Write Community The community name used by the SNMP manager when setting SNMP da...

Manual Upgrade 78 SmartLink 4020 User Manual 7 • System Enable Auto Upgrade Enable or disable auto upgrade—If enabled, the SmartLink 4020 will automatically check the upgrade server on a periodic basis for new system firmware and software upon reload or power cycle. Auto Upgrade Protocol Select the ...

Reload 79 SmartLink 4020 User Manual 7 • System Reload Figure 53. Reload window Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system. Chose the Reload and execute Downloader Application option, to being downl...

80 Chapter 8 Documentation Chapter contents Introduction ..........................................................................................................................................................81

Introduction 81 SmartLink 4020 User Manual 8 • Documentation Introduction Clicking the Documentation link (see figure 54 ) connects to the Patton website to display the most current ver- sion of the SmartLink 4020 User Manual in portable document format (PDF). Figure 54. Documentation link

82 Chapter 9 Logout Chapter contents Introduction ..........................................................................................................................................................83

Introduction 83 SmartLink 4020 User Manual 9 • Logout Introduction Clicking Logout (see figure 55 ) displays Logout—Sure to Logout? . If you want to exit from the SmartLink management utility, click the Logout button (see figure 55 ). Figure 55. Logout window You will be returned to the password ver...

85 Chapter 10 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................86 Contact information .................................................

Introduction 86 SmartLink 4020 User Manual 10 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information” —describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)...

Warranty Service and Returned Merchandise Authorizations (RMAs) 87 SmartLink 4020 User Manual 10 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products h...

88 Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................89 EMC Compliance: ................................................................

Compliance 89 SmartLink 4020 User Manual A • Compliance information Compliance EMC Compliance: • FCC Part 15, Class B • EN55022, Class B • EN55024 Safety Compliance • UL 60950-1/CSA C22.2 N0. 60950-1 • IEC/EN60950-1 • AS/NZS 60950-1 Radio and TV Interference The SmartLink router generates and uses r...

90 Appendix B Specifications Chapter contents Voice Connectivity ................................................................................................................................................91 Connectivity ..............................................................................

Voice Connectivity 91 SmartLink 4020 User Manual B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling dependent) SI...

Voice Services/Features 92 SmartLink 4020 User Manual B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT NTP DHCP client & server PPPoE Programmable static routes I...

93 Appendix C Dial plans Chapter contents Introduction ..........................................................................................................................................................94 Sample Dial Plans .........................................................................

Introduction 94 SmartLink 4020 User Manual C • Dial plans Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate-keeper for res...

Sample Dial Plans 95 SmartLink 4020 User Manual C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T)

96 Appendix D Calling Features Chapter contents Introduction ..........................................................................................................................................................97

Introduction 97 SmartLink 4020 User Manual D • Calling Features Introduction The SmartLink 4020 family supports advanced calling features that can be turned on and off from phones attached to the SmartLink 4020 (see table 3 ). Note Your telephony service provider must enable your service for these c...