Nortel NN42030-110 - Manuals

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Manual Nortel NN42030-110

Summary

Page 2 - All other trademarks are the property of their respective owners.

Nortel Mobile Communication 3100Release: 3.1Publication: NN42030-110Document status: Standard 04.03Document release date: November 2009 Copyright © 2009 Nortel NetworksAll Rights Reserved While the information in this document is believed to be accurate and reliable, except as otherwise expressly ag...

Page 3 - Contents

Contents Web User Interface User Guide 3 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your Nortel MC 3100 Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . 5 New in this Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Page 4 - Making a call from the History or Search Results screen 21

Contents 4 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Making a call from the History or Search Results screen 21 Recently Made Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Reviewing a list of Recent Calls . . . . . . . . . . . . . . . . . . . . 21 Searching the ...

Page 5 - Welcome; This section contains the following topics:; “Your Nortel MC 3100 Web UI” on page 5; New in this Release; Features; This release contains information about the following:; “Activating call routing” on page 26; Other changes; There are no other changes to this document.

Welcome Web User Interface User Guide 5 Welcome This section contains the following topics: • “Your Nortel MC 3100 Web UI” on page 5 • “New in this Release” on page 5 • “MC 3100 Web UI overview” on page 6 Your Nortel MC 3100 Web UI Operating in your mobile Web browser, you can use the Mobile Communi...

Page 6 - Revision history; With MC 3100 Web UI, you can perform the following tasks:

Welcome 6 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Revision history November 2009 Standard 04.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Technical updates were made. November 2009 Standard 04.02. This document is issued to support Nortel Mobile C...

Page 9 - Getting started; “Enterprise requirements” on page 9; Enterprise requirements

Getting started Web User Interface User Guide 9 Getting started This section contains the following topics: • “Enterprise requirements” on page 9 • “Hardware requirements” on page 9 • “Licensing” on page 10 Enterprise requirements The Nortel Mobile Communication 3100 Web User Interface (MC 3100 Web ...

Page 10 - Nokia; Languages; English is the only supported language.; Licensing

Getting started 10 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 • Nokia • Apple iPhone • Opera Languages English is the only supported language. Licensing Provided that there is sufficient capacity on the system, the first time you log in to the system you receive a license to use the MC 310...

Page 11 - Configuring the MC 3100 Web UI; “Accessing the MC 3100 Web UI” on page 11; Accessing the MC 3100 Web UI; Prerequisites

Configuring the MC 3100 Web UI Web User Interface User Guide 11 Configuring the MC 3100 Web UI This section describes how to configure the Mobile Communication 3100 Web User Interface (MC 3100 Web UI) and how to add a phone number or device. Note: MCC 3100 Web UI provides enterprise mobility feature...

Page 13 - For future ease of use, bookmark this URL.; Adding a phone number or device

Configuring the MC 3100 Web UI Web User Interface User Guide 13 5. Click Sign In. The initial setup page appears with the following message: You have no phone numbers configured yet. Note: The initial setup page appears only after you log on for the first time or if you delete all the phone numbers ...

Page 14 - Adding a phone number

Configuring the MC 3100 Web UI 14 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding a phone number 1. Click Settings to add the initial phone number or device. The Settings pane appears.

Page 15 - Click Add a new device.

Configuring the MC 3100 Web UI Web User Interface User Guide 15 2. Click Add a new device. 3. In the Device Name box, type a unique name for the new phone number or device. 4. In the Number box, type the phone number associated with the device name. Note: The format for the phone number must match t...

Page 16 - Setting up a route schedule; From the Settings page, click Use Advanced call routing.; The Add new routing rule pane appears.

Configuring the MC 3100 Web UI 16 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Setting up a route schedule You can optionally set up a route schedule so that at specific times you receive calls on a specific phone or device. When call routing is selected, time periods that are not configured...

Page 17 - Basic functions; Logging on to the Web UI; Logging on to the Web UI; On your computer or mobile device, open a web browser.; OR

Basic functions Web User Interface User Guide 17 Basic functions This section contains the following topics: • “Logging on to the Web UI” on page 17 • “Exiting the application” on page 20 • “Making calls” on page 20 • “Recently Made Calls” on page 21 • “Searching the corporate directory” on page 21 ...

Page 20 - Exiting the application; Go to the Home panel of the MC 3100 Web UI.; Making calls; After you log on to the MC 3100 Web UI, you can make calls.; Making a call; On the Home page, check the contents of the Calls go to field.

Basic functions 20 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 7. Click Sign In. The home pane appears. Exiting the application 1. Go to the Home panel of the MC 3100 Web UI. 2. Select Menu, Quit. Nortel recommends that you exit from the MC 3100 Web UI before you shut off your device. Makin...

Page 21 - Making a call from the History or Search Results screen; Recently Made Calls; Reviewing a list of Recent Calls; Searching the corporate directory

Basic functions Web User Interface User Guide 21 2. In the box to the right of the telephone icon, type the number to dial. 3. Click Call. The Home page lists the status of the call. 4. Answer the incoming call on the computer or your mobile device. You hear the far end ringing until your party (or ...

Page 24 - Add more phone numbers or devices where you can be reached.; Adding more devices

Basic functions 24 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Adding more devices Add more phone numbers or devices where you can be reached. Adding more devices 1. On the Home pane, click Settings.

Page 25 - Click the new link. The Add a new device pane appears.

Basic functions Web User Interface User Guide 25 2. Click the new link. The Add a new device pane appears. 3. In the Device Name box, type a unique name. 4. In the Number box, type a number that is reachable from within your enterprise infrastructure. Note: The format for the phone number must match...

Page 26 - Click Save. The Settings pane appears listing the device.; “Setting up a route schedule” on page 16; Activating call routing

Basic functions 26 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 5. Click Save. The Settings pane appears listing the device. Activating call routing Activate call routing to select a device as the default device for all incoming calls to your enterprise extension. You can select only one dev...

Page 27 - Working with voice mail; You can use your Web UI with your Enterprise voice mail system.; Checking voice mail; — Voicemail: No messages; Retrieving voice mail; Enter your PIN when prompted.; Configuring voice mail

Basic functions Web User Interface User Guide 27 Working with voice mail You can use your Web UI with your Enterprise voice mail system. Checking voice mail 1. On the Home pane, click Refresh. The Home page refreshes and one of the following messages appear: — Voicemail: No messages — Voicemail: New...

Page 28 - Mobile Do Not Disturb mode; Enabling Do Not Disturb mode; Mid Call features

Basic functions 28 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Mobile Do Not Disturb mode To stop calls from being sent to your mobile device, enable Do Not Disturb mode. When your device is in Do Not Disturb mode, you cannot place calls from the MC 3100 Web UI. Enabling Do Not Disturb mode...

Page 29 - While on a call, you can place a call on hold.

Basic functions Web User Interface User Guide 29 Placing a call on hold While on a call, you can place a call on hold. 1. To place a call on hold, press <prefix>6#. Releasing a call from hold You can release a call that you placed on hold. 1. To release a call on hold, press <prefix>7#. ...

Page 30 - Executing a blind transfer; You can transfer a call directly to a third-party.; Executing a consultative conference; Consult with the third party.; Blind conference; You can directly conference in a third party.

Basic functions 30 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009 Executing a blind transfer You can transfer a call directly to a third-party. 1. To execute a blind transfer, press <prefix>1<number to dial>#. 2. While the third party is ringing, press <prefix>4# to transfer....

Page 31 - Acronyms; Table 1

Acronyms Web User Interface User Guide 31 Acronyms Table 1 lists the acronyms used in this guide. Table 1: Acronyms Acronym Full Name MCC 3100 Mobile Communication Client 3100 MCG 3100 Mobile Communication Gateway 3100 SIP Session Initiation Protocol PBX Private Branch Exchange PSTN Public System Te...

Page 34 - Nortel Mobile Communication 3100; Web User Interface User Guide

Nortel Mobile Communication 3100 Web User Interface User Guide Copyright © 2009 Nortel Networks. All Rights Reserved. While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHO...