Nortel Cartridge - Manuals

Preface 9 Release Notes and Cartridge Installation Guide for BCM3.7 Acronyms This guide uses the following acronyms: Related publications For more information about using NCM, refer to the following publications: • Network Configuration 3.6 Release Notes • Network Configuration Manager 3.6 Installat...

10 Preface N0033985 1.0 How to get help Technical Support Contact Numbers If you do not see an appropriate number in this list, go to www.nortel.com/cs • USA and Canada Authorized Distributors Technical Support - GNTS/GNPS Telephone: 1-800-4NORTEL (1-800-466-7835) If you already have a PIN Code, you...

13 Release Notes and Cartridge Installation Guide for BCM3.7 Chapter 1Introduction Network Configuration Manager (NCM) is a management application that provides centralized configuration and system management capabilities for a multi-BCM network. NCM automates data backups and supports efficient dis...

14 Chapter 1 N0033985 1.0 Known anomalies in NCM for BCM3.7 cartridge Web Cache enhancement NCM does not support the Web Cache security enhancement implemented in BCM3.7. The Web Cache enhancement must be configured through the Unified Manager on the BCM. Call Detail Recording settings NCM does not ...

Chapter 1 15 Release Notes and Cartridge Installation Guide for BCM3.7 Executing Trim Archive wizard on File Management folder The Trim Archive wizard, available under the File Management folder, trims the number of archives folders for each device on which the wizard is run. The Trim Archive wizard...

17 Release Notes and Cartridge Installation Guide for BCM3.7 Chapter 2Installing NCM for BCM3.7 This chapter includes installation procedures for both Windows and Solaris environments. The following two points must be implemented, regardless of the operating system, in order for the installation of ...

18 Chapter 2 Installing NCM for BCM3.7 N0033985 1.0 7 Follow the instructions in the installer window. When installation is complete, click Finish . 8 Start the NCM Server or Service. 9 After installation is confirmed, you can delete the .exe file from your system. Uninstalling NCM for BCM3.7 in a W...

Chapter 2 Installing NCM for BCM3.7 19 Release Notes and Cartridge Installation Guide for BCM3.7 Uninstalling NCM for BCM3.7 in a Solaris environment NCM for BCM3.7 can be removed only by uninstalling and reinstalling the NCM3.6 product.

21 Release Notes and Cartridge Installation Guide for BCM3.7 Appendix ANCM3.6 Release Notes This appendix contains the release notes for NCM3.6 (P01012918 1.1). All of the features, information, and anomalies pertaining to NCM3.6 are relevant to NCM for BCM3.7, except for the information listed in “...

22 N0033985 1.0 Install as a Service You can specify the NCM server to run as a Service on Windows operating systems during the NCM installation process. The installer also can run as a daemon process on UNIX operating systems. If you run install as a service more than once on the same machine, the ...

23 Release Notes and Cartridge Installation Guide for BCM3.7 Known anomalies in NCM3.6 Archiving files larger than 32 MBytes in size When trying to archive a patch or image larger than 32 Mbytes in size, using NCM, the operation can stay at 0%, and fail with error TFTP block number 65536 had to be r...

24 N0033985 1.0 Connectivity broken issue In some circumstances, the NCM server is unable to import a configuration from a BCM, and the NCM server reports the following error, Connectivity between NCM application & BCM device may have been broken during the operation . Once you have verified tha...

25 Release Notes and Cartridge Installation Guide for BCM3.7 Erroneous error message when exporting changes to callback settings NCM will display an error message in a dialog box at the end of an export of either an enable or disable of Callback settings to BCM. Ignore the error message, as the chan...

26 N0033985 1.0 PPTP tunnels must be created using Unified Manager on the BCM. NCM can import existing PPTP tunnels, and are used to modify and export PPTP tunnels previously imported from a BCM. (CR Q00998234) Intermittent call routing error messages The Call Routing Wizard displays the error messa...

27 Release Notes and Cartridge Installation Guide for BCM3.7 NCM does not support SRG 1.0 Using NCM3.6 to apply the SRG 1.0 key code is not supported. If you choose to apply the SRG 1.0 key code to your BCM devices using NCM3.6, you will adversely affect your network. Export when voicemail is not in...

29 Release Notes and Cartridge Installation Guide for BCM3.7 Also, the IP Mapping tab does not display the Local IP and Remote IP Address fields. These fields must be displayed under the IP Mapping tab. Due to the absence of these field values, you will receive an export error after changing DLCI to...

30 N0033985 1.0 IVR service start When using IVR, the IVR service is not started automatically after a restore operation. IVR service can be started from Unified Manager > Diagnostics > Service Manager . Search for Nortel Networks Startup Service, change the Startup to Automatic, and change St...

31 Release Notes and Cartridge Installation Guide for BCM3.7 Drop-down list not available In NCM 3.0, under IP Firewall Filters > LAN/WAN/UTWAN > Destination Port Range , a drop-down menu is not available because it is located in Unified Manager. You must type in the label of the port, port nu...

32 N0033985 1.0 Wrong filename shown in FTP Send When performing a File > Send to FTP operation, you can change the filename by double-clicking it. However, the progress label does not register the change and instead reports “sending <old filename>. ” (CR Q00732289) Starting syslog with the...

33 Release Notes and Cartridge Installation Guide for BCM3.7 Audit log inconsistencies Tools > Audit Log > on selected item does not display an audit log for these object types: • device > subnodes • Schedule folder > Log rotator objects Audit log entries are not recorded for these opera...

35 Release Notes and Cartridge Installation Guide for BCM3.7 Operational notes This section provides operational notes for the Network Configuration Manager 3.6 release. General issues and recommendations • NCM supports multiple login sessions for a particular user ID. You can use this feature so th...