Nortel 7220 - Manuals

4 Tone Commander 7210/7220 User Manual Operation Placing a Call ____________________________ Selecting a Call Appearance If the Call Preference option (page 64) is set to Idle or Ringing , your telephone will automatically select an idle call appearance when you gooff-hook, or activate the speakerph...

Tone Commander 7210/7220 User Manual 5 Last Number Redial The Redial feature dials the last number that was dialed with the dialpad or a Speed Dial key. Digits dialed after a call is connected are notsaved. Select REDIAL to redial the last number. Using the Call Log – refer to page 10. Using the Cal...

6 Tone Commander 7210/7220 User Manual Answering a Call _________________________ When a call is ringing, the display will show the calling number (ifavailable) and the called number. Lift the handset or press the Spkr key to answer the ringing call shown in the display. To answer a different ringin...

8 Tone Commander 7210/7220 User Manual DSS Transfer While on an active call, press the Tran key. Press the DSS key for the destination party. Press the Tran key to transfer the call. Conferencing Calls _______________________ You can initiate multi-party conference calls from your terminal.Conferenc...

10 Tone Commander 7210/7220 User Manual Message W aiting Lights the Message Indicator on your telephone when you have a voicemail message. Using the Call Log _______________________ What does the Call Log Do? The call log maintains a running list of the last 100 incoming oroutgoing calls from your t...

Tone Commander 7210/7220 User Manual 11 Select the type of call you want to view – UNANS(unanswered), ANSWD (answered), or OUT (outgoing). A key indicator will alternately flash red and green to identifythe call appearance that was used for the logged call. To view a previous (older) call in the log...

12 Tone Commander 7210/7220 User Manual Dialing a Call Log Entry With the call you want to dial showing in the call log display,select DIAL. An idle call appearance will be automatically selected. Thedirectory number from the log will be shown in the second lineof the display. For outgoing calls, al...

14 Tone Commander 7210/7220 User Manual Using the Speakerphone __________________ The speakerphone feature allows two-way hands-free conversationand on-hook dialing. Placing and Answering Calls The Call Preference option (page 64) determines the behavior of yourtelephone when the Spkr key is pressed...

Tone Commander 7210/7220 User Manual 15 Using Voice Announce ____________________ The Voice Announce feature may be used to provide hands-free callannouncing of screened calls or station-level paging when your phoneis on-hook. Incoming calls that meet specific predefined criteria (seepage 39) can be...

Tone Commander 7210/7220 User Manual 17 Installation Ordering ISDN Service ____________________ ISDN ordering forms may be supplied by your service provider. Youcan also print forms using the PC-based Configuration Wizard. Pleaserefer to Appendix A in this manual. Consult your service provider to pl...

Tone Commander 7210/7220 User Manual 19 Configure the Set ________________________ ISDN configuration is performed automatically in many cases. Thetelephone set will detect the switch type, set the SPID number, anddownload other setup parameters when these features are availablefrom the central offi...

20 Tone Commander 7210/7220 User Manual Alias If the alias is rejected by iMerge or there is no stored alias, thefollowing will be shown: Enter the correct alias as supplied by your service provider,then press the Done key. H.235 Password If H.235 password is rejected by iMerge or there is no stored...

Tone Commander 7210/7220 User Manual 21 number. Enter the number with the dial pad, then press the Done key. BKSP (backspace) deletes the previous digit. National ISDN – enter your full 10-digit telephone number (including area code) 5ESS Custom ISDN – enter your 7-digit telephone number Parameter D...

22 Tone Commander 7210/7220 User Manual Using Local Inspect to Verify Keys Local Inspect allows you to identify the call appearance or featureassignment of each configured key, directory number bearercapabilities, and the feature indicator assignment for the MessageIndicator. Please refer to page 47...

Tone Commander 7210/7220 User Manual 23 Voice Mode Handset/Headset Mode – selects handset or headset operation (page 65). Preset Volume Levels – sets handset and headset volume levels, and speakerphone transmit level (page 65). Display Contrast – adjusts the contrast of the display for best visibili...

24 Tone Commander 7210/7220 User Manual Installation Options Options in this section are typically set at the time of installation. Manyoptions can be set automatically by the DHCP, TFTP, AutoSPID,Automatic Switch Detect, and Parameter Download features, ifsupported on the network. The following opt...

Tone Commander 7210/7220 User Manual 25 A password may be set to prevent unauthorizedentry into the Installation Options menu.When prompted for a password, enter your 4-digitpassword with the dial pad. Press the Done key after entering the password.To change or remove the password, please refer topa...

26 Tone Commander 7210/7220 User Manual If DHCP is currently enabled, select DISABLE. Press the Done key to return to the IP Configuration Update menu or the Setup key to exit Setup Mode. Manual IP Configuration DHCP should be disabled if manual IP configuration is used; IPaddresses configured via D...

Tone Commander 7210/7220 User Manual 29 IP Configuration and Software Updates ______ Telephone operating software and configuration parameters can beautomatically updated daily from the TFTP server at a preset time,manually updated from the phone using files on the TFTP server, orupdated from a clie...

30 Tone Commander 7210/7220 User Manual simultaneously requesting updates. You may manually enterthe minutes digits, but it is recommended that you use thedefault calculated value. If you need to make corrections, select ! BKSP (backspace) to delete the previous character. When all changes have been...

Tone Commander 7210/7220 User Manual 31 If a new version program is not found, the following screen willbe shown. Press any key to return to the previous menu. If phone configuration files are missing from the TFTP server,or the correct TFTP server address has not been entered orset via DHCP, the fo...

32 Tone Commander 7210/7220 User Manual Select FLASH. Select ENABLE. After updating, you can disable flash updates to prevent inadvertentchanges to the phone configuration. Telnet This option allows a telnet client to connect to the phone fortroubleshooting purposes. From the Installation Options me...

Tone Commander 7210/7220 User Manual 33 Configuring Keys ________________________ If the network does not support ISDN Parameter Download, you mustassign call appearances, directory numbers and feature activatorsusing this option. From the Installation Options menu, select KEYS.( Setup → INSTL → KEY...

34 Tone Commander 7210/7220 User Manual Call Appearance / Directory Number Keys These “line” keys are used to place and answer calls. If you have BASIC service, each directory number key is assigned a unique directory number. If you have CACH EKTS service, one directorynumber may be assigned to mult...

Tone Commander 7210/7220 User Manual 35 To change the Originating DN assignment: Select ORIG. Select YES or NO from the Originating DN menu. Press the Done key to return to the CA/DN menu. To change call appearance reservation: Select RESERV. Select the call appearance reservation for this CA/DN. OU...

36 Tone Commander 7210/7220 User Manual If the phone is on-hook when a Feature Activator key withCALL enabled is pressed, a new call will be originated. If thephone is already off-hook when the feature key is pressed, thefeature will be activated within the context of the current call. Press the Don...

Tone Commander 7210/7220 User Manual 37 Press the Done key three times to return to the key selection menu or the Setup key to exit Setup Mode. Speed Dial Keys Keys not assigned for call appearances or feature activators may beused as Speed Dial keys. Dial strings can include network featureactivato...

38 Tone Commander 7210/7220 User Manual If you need to make corrections while entering numbers,select ! BKSP (backspace) to delete the previous digit. CLEAR removes all digits, allowing you to start over. A Speed Dial key will revert to 'Unused' if saved with a cleared dialstring. When digits have b...

40 Tone Commander 7210/7220 User Manual Voice Announce configuration is not affected by Parameter Download,except when CA/DN key allocations change. The default VoiceAnnounce setting for new CA/DN keys identified in a download is disabled . Selecting Incoming Directory Numbers CA/DN keys must be con...

Tone Commander 7210/7220 User Manual 41 Selecting Alerting Patterns Use the Alert option to allow only specific types of incoming calls (e.g.internal, external, intercom, etc.). CA/DN keys must be configured for Voice Announce before selectingalerting patterns. Select ALERT to define a specific aler...

42 Tone Commander 7210/7220 User Manual Select ON to automatically mute the microphone during aVoice Announce call, or OFF to enable two-wayconversations. Press the Done key after selecting the muting option. ISDN Parameter Download ________________ (National ISDN only) ISDN Parameter Download is an...

44 Tone Commander 7210/7220 User Manual Record your password for future reference. Press the Done key to return to the Installation Options menu or the Setup key to exit Setup Mode. Removing the Password Select CLEAR.“PASSWORD CLEARED” will be displayed to confirm that thepassword has been removed. ...

Tone Commander 7210/7220 User Manual 45 Reset to Factory Default Settings ___________ Reset returns all settings to the factory defaults, and clears the SPID,alias, all speed dial numbers, logs, and passwords. This option isuseful when moving the telephone to a new user or location. Default values a...

46 Tone Commander 7210/7220 User Manual Administration Options The following test and diagnostic options are available from theAdministration Options menu: • Local Inspect • Test Functions • Hardware Version • Diagnostics • Software Version • Terminal Restart • Serial Number • Error Log • MAC Addres...

Tone Commander 7210/7220 User Manual 47 Local Inspect ____________________________ Local Inspect allows you to identify the call appearance/directorynumber or feature assignment of each configured key, directorynumbers, and the feature indicator assignment for the MessageIndicator. You can use Local...

48 Tone Commander 7210/7220 User Manual Press the More 4 key to view: • Originate usage • Call appearance reservation DSS Key The display will show for the selected key: • Key number, directory number • DSS number Press the More 4 key to view: • Originate usage • Call appearance reservation Feature ...

Tone Commander 7210/7220 User Manual 49 Speed Dial Key The display will show the key number and programmedautodial string for the selected key. Directory Numbers Select DNs to view the list of directory numbers on this phone.The first line on the display will show the directory number,and ‘ORIG’ if ...

50 Tone Commander 7210/7220 User Manual Version _________________________________ Use this option to view the telephone’s hardware version, softwareversion, and serial number. From the Administration Options menu, select VERS.( Setup → ADMIN → VERS) Hardware Version Select H/W. Software Version Sele...

Tone Commander 7210/7220 User Manual 51 MAC Address Select MAC. Press the Done key to return to the Administration Options menu or the Setup key to exit Setup Mode. Optional Equipment Version Select 6030X or other installed option (if displayed). Press the Done key to return to the Administration Op...

52 Tone Commander 7210/7220 User Manual Test ____________________________________ Select this option to test the LCD display, LED indicators, and keys. From the Administration Options menu, select TEST.( Setup → ADMIN → TEST) Display and LED Indicators Select DISPLY. LCD Display Select LCD.All pixel...

Tone Commander 7210/7220 User Manual 57 User Options The following personal preference options can be changed from theUser Options menu: • Time and Date • Handset/Headset Mode • Speed Dial Keys • Preset Volume Levels • Call Directory • Display Contrast • Personal Ringing • Call Log Password • Call P...

58 Tone Commander 7210/7220 User Manual Setting the Time and Date _________________ From the User Options menu, select CLOCK.( Setup → USER → CLOCK) The current time and date will be displayed, with the cursorflashing on the first digit. Enter new digits for the date and time with the dial pad. Thec...

Tone Commander 7210/7220 User Manual 59 To add or change DSS keys, use the KEYS option in the InstallationOptions menu (see page 36). Speed Dial Programming From the User Options menu, select SPDIAL.( Setup → USER → SPDIAL) The current state of each multifunction key is shown by itsstatus indicator....

Tone Commander 7210/7220 User Manual 61 Select NUMBER. Enter the number to dial with the dial pad. Dialing pauses areentered with the PAUSE softkey – see page 59. If you need to make corrections while entering numbers,select ! BKSP (backspace) to delete the previous digit. CLEAR removes all digits, ...

Tone Commander 7210/7220 User Manual 63 Ringing Control for Individual Call Appearances You can control the audible ringing at your telephone for each callappearance. Call appearances set to Always will ring immediately. Use this setting for your primary call appearances. Never completely disables r...

64 Tone Commander 7210/7220 User Manual Call Preference Options ___________________ (National ISDN only) Call Preference determines what happens when you lift the handset orpress the Spkr key. For Lucent 5ESS Custom ISDN service, Call Preference is controlled by the network. RING preference will aut...

Tone Commander 7210/7220 User Manual 65 Voice Configuration ______________________ Handset/Headset Mode Select handset or headset operation with this option. Speakerphonemode and the hookswitch are disabled in headset mode; the Spkr key is used in place of the hookswitch. From the User Options menu,...

66 Tone Commander 7210/7220 User Manual Select VOLUME. The display will show the current preset volume settings forthe selected voice mode. Select RCV- or RCV+ to adjust the default receive volumelevel. The new setting will be shown in the display. The factorydefault setting is 03 . Select XMT- or X...

68 Tone Commander 7210/7220 User Manual Setting a Call Log Password _______________ You can set a password to prohibit unauthorized entry into your CallLog. From the User Options menu, select PASSWD.( Setup → USER → More 4 → PASSWD) If a password is currently set, the display will prompt you toenter...

Tone Commander 7210/7220 User Manual 69 Press the Done key to return to the User Options menu or the Setup key to exit Setup Mode. Removing the Password Select CLEAR.“PASSWORD CLEARED” will be displayed to confirm that thepassword has been removed. Press the Done key to return to User Options menu o...

70 Tone Commander 7210/7220 User Manual Troubleshooting No Network Connection If the network connection is missing, the following display will beshown: Connect the Net jack on the phone to the LAN using a Category 5 orbetter cable. DHCP Error If a connection to your DHCP server could not be establis...

Tone Commander 7210/7220 User Manual 71 IP Lease Expiration Your phone's IP address, if obtained via DHCP (see page 25), expiresafter a preset timeout period. The lease for the IP address is normallyrenewed automatically. If the lease expires, the following display will be shown if the phone isidle:...

72 Tone Commander 7210/7220 User Manual Appendix A Ordering ISDN Service Setup Wizard The ISDN Telephone Setup Wizard simplifies ordering ISDN service.This Windows 95/98/NT/XP program prompts you for all requiredinformation, and prints the service order forms and key designationlabels. You can downl...

Tone Commander 7210/7220 User Manual 73 Recommended Button Assignments Network Button # Assignment 1 Call Appearance (PDN) 2 Call Appearances 3 ... ... 58 59 Additional Feature Keys 60 Conference * 61 Transfer * 62 Drop * 63 Message W aiting Indicator * National ISDN only; DO NOT assign these keysfo...

74 Tone Commander 7210/7220 User Manual Appendix B Setup Menu Tree INSTL (Installation Options) IP (IP Addresses) ........................................................ page 25 PHONE (Phone IP Address) EDIT (Edit Phone IP Address) GATEWY (Gateway IP Address) PING (Verify Gateway IP Address) TFTP (...

Tone Commander 7210/7220 User Manual 77 USER (User Options) CLOCK ........................................................................ page 58 SPDIAL (Speed Dial) ................................................... page 58 PAUSE (Dialing Pause) DIR (Directory) ......................................

78 Tone Commander 7210/7220 User Manual Appendix C Warranty and Service Tone Commander Product Warranty For a period of one year from date of dealer purchase, but not toexceed 16 months from date of manufacture, Tone CommanderSystems, Inc. (Tone Commander) warrants its products to be free fromdefect...

80 Tone Commander 7210/7220 User Manual Factory Default Settings Parameter Default Value (National ISDN) Default Value (5ESS Custom ISDN) 802.1Q Signal Priority 6 6 802.1Q Tagging Off Off 802.1Q VLAN ID 0000 0000 802.1Q Voice Priority 6 6 Alias None None Auto Parameter Download Enabled N/A CA Reserv...

82 Tone Commander 7210/7220 User Manual Appendix E UL/FCC Statements Important Safety Instructions 1. Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated tele...