Nortel 2210 - Manuals

9 Regulations and safety information Regulations and safety information FCC Rules – Part 15 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference r...

10 Regulations and safety information Radio Frequency (RF) information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a r...

11 Regulations and safety information The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and...

12 Regulations and safety information Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF e...

13 Regulations and safety information International certifications Table 1 shows the international certifications applicable to the 2210 Wireless Handset. Table 1International certifications Australia Brazil Canada 2128B-12238 European Union Norway Switzerland Switzerland Japan Mexico New Zealand Z2...

14 Regulations and safety information Specific Absorption Rate (SAR) information Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions...

18 Your WLAN Handset 2210 Figure 12210 Wireless Handset controls Handset controls and descriptions Use the Power On/Start Call key to turn on your 2210 Wireless Handset. This key also affects some of the states of the handset (see Table 2 on page 20). Use the Power Off/End Call key to terminate an a...

19 Your WLAN Handset 2210 Up , Down , and Select buttons. Use the Line key to access the Feature Keys menu. Select these features by pressing the number key associated with each feature. Note: The Line key accesses the six Feature Keys located at the top of an i2004 Internet Telephone display area. ...

20 Your WLAN Handset 2210 The states of the handset The 2210 Wireless Handset can be in one of seven states (see Table 2). Table 2The seven states of the 2210 Wireless Handset (Part 1 of 2) State Description Power off The handset is turned off. It is not registered with the Call Server. Normally the...

21 Your WLAN Handset 2210 Function menu items Your 2210 Wireless Handset has five non-programmable Function menu items. Table 3 lists these menu items and their corresponding functions and descriptions. To activate the functions on your 2210 Wireless Handset, press the Function key – in the active (...

22 Your WLAN Handset 2210 Enter text using the handset key pad You can use the handset key pad to enter text on the 2210 Wireless Handset. Press the key once for the first letter printed on that key, twice to get the second letter, and three times for the third letter. The letters Q and Z do not app...

23 Cleaning your handset Cleaning your handset The 2210 Wireless Handset occasionally needs to be cleaned to maintain appearance. In general, wiping the handset surface with a clean water-dampened cloth or paper towel removes most films or residues. If more rigorous cleaning is required, you can use...

25 Basic handset operation Basic handset operation Turn on the 2210 Wireless Handset To turn on the handset: 1. Press and hold the Power On/Start Call key for two seconds. Two chirps sound. 2. Release the Power On/Start Call key. The in-service tone sounds and the extension number displays. The hand...

26 Basic handset operation To make a call using a line: + 1. Press the Function key and the number 3 key to enter the active (idle) state. 2. Press the Line key and the number key (1 through 6) for the desired line. 3. Dial the number. Dial calls exactly as you would with a regular telephone. You ca...

27 Basic handset operation 4. Press the number key corresponding to the flashing line number. To answer a headset call: When a headset is plugged into the handset, press any key other than Power On/Start Call, Power Off/End Call, soft keys or the side buttons. Hang up a call To hang up the handset: ...

28 Basic handset operation Activate the backlight To activate the backlight: Press any key to activate the backlight. It also activates when there is an incoming call. The backlight turns off after 10 seconds if no key is pressed.

29 Feature and function activation Feature and function activation You can view the features and functions programmed in your system using the Shortcut menu, soft key features, and the Line (DN) features. You can access some functions and features using one or more or the methods described in this s...

30 Feature and function activation 2. Press the Function key to display the first four functions in the display area. Repeat to view more functions. 3. Press the Up and Down buttons to scroll through the list of functions. The function abbreviation is highlighted in the display area. 4. Press the Se...

31 Feature and function activation 3. Do one of the following: • Press the number key (1 through 6) corresponding to the desired feature. • Use the Up , Down , and Select buttons to activate a feature. Using the shortcut keys The 2210 Wireless Handset features are programmed on the following shortcu...

33 The headset The headset Nortel Networks offers optional headsets for use in noisy environments or if you need to have your hands free while talking. To use the headset, simply plug it into the jack on the bottom of the handset, if available in your region. The headset is specially designed to wor...

35 Handset display Handset display This section summarizes the display features of the 2210 Wireless Handset. Figure 32210 Wireless Handset display The 2210 Wireless Handset has three display areas: • The upper display area is a status row that displays the handset status. It can include: a battery ...

37 User Option menu User Option menu When the 2210 Wireless Handset is in standby mode (power is on, but the handset is not in use), press and briefly hold the Function key to display the User Option menu. This section describes the following standard User Option menu items: • Ring Type• Noise Mode•...

38 User Option menu 4. Use the Up and Down buttons to scroll through the menu and highlight one of the following settings (an asterisk indicates the selected setting): • Normal: Produces an audible ring. This is the default setting. • Vibrate: Vibrates. • Vib/Norm: Vibrates for six seconds, then rin...

39 User Option menu 4. Use the Up and Down buttons to scroll through the menu and highlight one of the following settings (an asterisk indicates the selected setting): • Normal: For most office environments. This is the default setting. • High: For moderate background noise. • Severe: For extremely ...

40 User Option menu 3. Press the Select button (or the OK soft key) to view the alias IP address for the handset. 4. Do one of the following: • Press the Up soft key to return to the previous menu and set another option. • Press the Power Off/End Call key to exit all menus and return to the standby ...

41 User Option menu 4. Do one of the following: • Press the Up soft key to return to the previous menu and set another option. • Press the Power Off/End Call key to exit all menus and return to the standby state. Note: You can also press the Exit soft key from the top-level menu to exit and return t...

42 User Option menu 6. Do one of the following: • Press the Up soft key to return to the previous menu and set another option. • Press the Power Off/End Call key to exit all menus and return to the standby state. Note: You can also press the Exit soft key from the top-level menu to exit and return t...

43 User Option menu View Terminal Type The Terminal Type option shows the type of PBX used by the system. Note: The Terminal Type option is for display purposes only. You cannot edit this option. To view the Terminal Type: 1. Press and hold the Function key when in standby mode. 2. Use the Up and Do...

45 Call features Call features System administration is required for Call features. Contact your system administrator to ensure that these features are supported by the system software and to have them configured on your handset. IMPORTANT! Access to the features and functions in the following secti...

47 Making calls Making calls This section describes features associated with making a call. Use Autodial The Autodial feature displays, stores, and automatically dials telephone numbers. To use Autodial: 1. Go off-hook. 2. Press the Line key to access the Feature Keys menu. 3. Press the number key (...

48 Making calls 6. Press the Line key again to access the Feature Keys menu. 7. Press the number key (1 through 6) corresponding to the desired location chosen in step 4 to store the number. Note: The selected line number flashes in the upper display area. Activate Ring Again Use the Ring Again feat...

49 Making calls Redial last number called The Last Number Redial feature automatically redials the last dialed number. To use Last Number Redial: 1. Go off-hook. 2. Press the Line key to access the Feature Keys menu. 3. Press the number key corresponding to the Last Number Redial feature. Use Speed ...

50 Making calls 6. Press the number key (1 through 6) corresponding to the Speed Call Controller feature again to save the code and number. Note: The flashing icon turns off. To make a Speed Call: 1. Go off-hook. 2. Press the Line key to access the Feature Keys menu. 3. Press the number key (1 throu...

51 Making calls Use Conference Hotline Use the Conference Hotline feature to automatically dial a specific number. Other features, such as Call Redirection, can be added to Conference Hotline. Call Redirection redirects a Conference Hotline call to be answered only by a person. To use Conference Hot...

53 While on an active call While on an active call This section describes features available during an active call. Place a call on hold Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by placing it on hold and then answer the second ...

54 While on an active call 3. When that number rings or a person answers, press the Transfer soft key again. To go back to the original call, if the transfer is incomplete: 1. If the person called is not available, Press the Line key to access the Feature Keys menu. 2. Press the number key correspon...

55 While on an active call Use Call Park Use the Call Park feature to hold temporarily (park) and retrieve a call from any telephone or handset. Using Call Park does not tie up a line and, when configured network-wide, can be used across networks. A System Park Extension can be set to automatically ...

56 While on an active call 2. Dial a charge account number or the caller’s number. Note: For information on using the Charge key, see “Charge a call or charge a forced call” on page 72. 3. Press the Call Party soft key to return to the call. Display incoming calls Use the Display feature to display ...

57 Incoming calls Incoming calls This section describes features that are used with incoming calls. Activate Call Pickup Use the Call Pickup feature to pick up calls from any telephone or handset in the same pickup group or another pickup group. To answer a call in your own Call Pickup group: 1. Go ...

58 Incoming calls 4. Dial the DN of the handset that is ringing (in your call pickup group). If the pickup DN or group number is invalid, press the Power Off/End Call key. Use Call Waiting The Call Waiting feature alerts you to an incoming call by producing a tone. It also puts the current call on h...

61 While away from your desk While away from your desk This section describes features that are used when you are away from your desk. Use Call Forward Use the Call Forward feature to direct incoming calls to ring at another Line (DN). Note: If the handset is in the process of ringing, that call can...

62 While away from your desk Use Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN. Calls originating outside your telephone system still ring at your handset. Current incoming calls cannot be forwarded. To forward internal calls: ...

63 Talk with more than one person Talk with more than one person This section describes features that allow conversations among more than two people. Use Call Join Use the Call Join feature to connect calls to the current active call. This creates a conference between the two callers and yourself. T...

64 Talk with more than one person 4. If necessary, repeat the procedure until all required people are in the conference. If the person you attempt to add to the conference is unavailable: 1. Press the Power Off/End Call key. 2. Press the Line key to access the Feature Keys menu. 3. Press the number ...

65 Talk with more than one person 5. Press the Power Off/End Call key. If configured, the Conference Count Display returns an updated total count of conferees. The LCD indicator turns off. To disconnect a conferee: 1. While on a conference call, press the Line key to access the Feature Keys menu. 2....

66 Talk with more than one person 3. Press the number key corresponding to the Group Call feature. The feature automatically calls all group members. The icon flashes until all members answer. Note 1: The line numbers of the group members appear on the display as they answer. When the last person an...

69 Work without interruption Work without interruption This section describes features that provide uninterrupted work time. Activate Make Set Busy Use the Make Set Busy feature to make your handset appear busy to all callers. To activate Make Set Busy : 1. Go off-hook. 2. Press the Line key to acce...

71 Other call features Other call features Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system. Note: A Page key on an attendant console overrides and disconnects the telephones. The telephones must re-access the Page trunk. To...

72 Other call features Charge a call or charge a forced call Use the Call Charge feature to charge a call to a specific account. The Forced Charge feature charges long-distance calls from a handset restricted to local calls. To charge a local or long-distance call to an account before you dial: 1. G...

74 Other call features Use Enhanced Override Use the Enhanced Override feature to override an active call after you have attempted a Forced Camp-on. Use Enhanced Override to make a simple call or a consultation call (such as placing a call on hold and calling another party). To use Enhanced Override...

75 Other call features 2. Press the number key corresponding to the Override feature to initiate a Forced Camp-on. Note: The person you called receives a tone, and you receive a ring/ringback signal or busy/engaged signal, depending on the options chosen. You are now camped-on to the number you dial...

77 Branch Office Branch Office A Branch Office handset can operate in Normal Mode or Local Mode. Normal mode The handset registers with the Main Office and receives services from the Main Office. At any time during Normal Mode you can check local mode functionality (make and receive calls) by enabli...

79 Hospitality features Hospitality features The hospitality features in this section are intended for hotel operations. Activate Message Registration Use the Message Registration feature to read, change, or reset meters that log your hotel calls. To read meters: 1. Go off-hook. + 2. Press the Funct...

80 Hospitality features 7. Press the * key. 8. Press the Line key to access the Feature Keys menu. 9. Press the number key corresponding to the Message Registration feature again. To reset a meter to zero: 1. Go off-hook. + 2. Press the Function key and the number 3 key to enter the active (idle) st...

81 Hospitality features 4. Press the number key corresponding to the Room Status feature. 5. Dial the Directory Number (DN) for the room for which the cleaning status is being changed. 6. Dial one of the following cleaning status codes: The interrupted dial tone sounds. 7. Press the * key. 8. Dial t...

85 Battery packs Batter y packs The battery pack for the 2210 Wireless Handset must be recharged periodically. The Nickel Metal Hydride (NiMH) rechargeable battery pack provides four hours of talk time or 70 hours of standby time. Standby time is when the handset is turned on, but not in an active c...

86 Battery packs Remove and insert the batter y pack To remove a batter y pack: Press both battery release buttons on the left and right sides of the handset. The battery pack releases from the handset. To insert a batter y pack: Slide the battery pack straight into the handset cavity. Do not force ...

88 Desktop Charger Use the Desktop Charger To charge the Wireless Handset: 1. Press the Power Off/End Call key to terminate any calls. The handset can be off or in standby mode during charging. 2. Place the handset, face forward, into the Desktop Charger. The red indicator light turns on. Note: The ...

89 Desktop Charger Clean the Desktop Charger Clean the Desktop Charger by wiping the surface with a clean, water-dampened cloth or paper towel. A mild detergent solution can be used. Be sure to wipe away any detergent residue with a plain water dampened cloth. The battery pack contacts on the handse...

91 Terms you should know Terms you should know Attendant A telephone operator in your organization. Autodial A telephone number programmed on the Autodial key for one-touch dialing. Call party information The display showing Call Party Name Display (CPND) information including the telephone number a...

93 Terms you should know Status Messages A message displayed to inform the user of important information. A right arrow appears if more than one Status Message is present. Examples of Status Messages include: Message Waiting, All Lines Forwarded to: 6453, Do Not Disturb On, Ring Again active, Ringer...

95 Index Index A Active (idle) state 20 Active (off-hook) state 20 Active call state 21 Alias IP Address 39 Attendant 91 Attendant Recall 54 Auto Dial 91 Autodial 47 B Battery packs 85 Branch Office 77 C Call Forward 61 Call Join 63 Call Page Connect 71 Call Park 55 Call Party 55 Call party informat...

Nortel Networks Communication Server 1000 Nortel Networks WLANHandset 2210 User Guide Copyright © 2004 Nortel Networks and licensors All Rights Reserved Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineer...