Netgear AC327U - Manuals

Getting Started 7 3G USB Modem Model AC327U  To insert a SIM or USIM card into the 3G USB modem: 1. Remove the 3G USB modem’s cap and slide the cover off. 2. Insert a SIM or USIM card into the corresponding card slot in the 3G USB modem. 3. Slide the cover back onto the 3G USB modem. Insert a Micro...

Getting Started 8 3G USB Modem Model AC327U Set Up the 3G USB Modem Using a Windows Computer To set up the 3G USB modem using a Windows computer, install NETGEAR ® AirCard ® Mobile Broadband genie ® on your computer using the Setup Wizard that is already installed in the 3G USB modem. The 3G USB mod...

Getting Started 11 3G USB Modem Model AC327U Note: If you remove your 3G USB modem, Mobile Broadband genie is not available, and the icon is not displayed. When you insert the 3G USB modem again, the icon returns.  To launch Mobile Broadband genie on a Windows computer after installation: 1. Insert...

15 2 2. Connecting to the Internet To connect your computer to the Internet, you need to set up your ISP’s APN and network settings. This chapter includes the following sections: • Set Up Your ISP’s APN Profile • Connect to a Network

Connecting to the Internet 16 3G USB Modem Model AC327U Set Up Your ISP’s APN Profile Use the Mobile Broadband genie to set up your Internet service provider’s (ISP) APN profile and connect your computer to the Internet. You can let the 3G USB modem automatically determine your ISP’s APN profile or ...

Connecting to the Internet 17 3G USB Modem Model AC327U Manually Set Up Your ISP’s APN Profile  To manually set up your ISP’s APN profile and connect to the Internet: 1. Insert the USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Co...

Connecting to the Internet 18 3G USB Modem Model AC327U The following screen displays: b. Click the New button. c. Type your ISP’s name in the Profile Name field. d. Select the Dynamic or Static radio button. e. If you select the Static radio button, compete the APN field. f. Complete the fields in ...

Connecting to the Internet 19 3G USB Modem Model AC327U The following screen displays: 4. Click the Disconnect button. The 3G USB modem disconnects from the ISP and the computer disconnects from the Internet. Connect to a Network You can connect to a 3G or 2G network and register a network operator....

Connecting to the Internet 20 3G USB Modem Model AC327U The following screen displays: Note: If the network type screen is grayed-out, 3G USB modem does not detect a SIM or USIM card or the 3G USB modem is already connected to a network. To change the network settings, you need to disconnect the 3G ...

Connecting to the Internet 21 3G USB Modem Model AC327U The following screen displays: 6. Select the Auto search and register radio button. 7. Click the Register button. The network is registered. Manually Search for and Register a Network  To manually search for a network operator and register it:...

Using Your 3G USB Modem’s Features 24 3G USB Modem Model AC327U PIN Management A personal identification number (PIN) code protects your SIM or USIM card from unauthorized use. Your SIM or USIM card manufacturer provides a PIN code and PIN unblocking key (PUK). You can require PIN code verification ...

Using Your 3G USB Modem’s Features 25 3G USB Modem Model AC327U Note: After three unsuccessful attempts at entering the PIN code, the SIM or USIM card is locked and the Unlock PIN screen displays. For more information, see Unlock a PIN Code Verification on page 27. Modify a PIN Code Verification  T...

Using Your 3G USB Modem’s Features 26 3G USB Modem Model AC327U Disable a PIN Code Verification  To disable a PIN code verification: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. The settings scree...

Using Your 3G USB Modem’s Features 28 3G USB Modem Model AC327U d. Type the new PIN in the New PIN and Confirm New PIN fields. The PIN can be a numeric string of four to eight characters. e. Click the OK button. The PIN code is unlocked. If you enter the wrong PUK code 10 times, the SIM/USIM card is...

Using Your 3G USB Modem’s Features 29 3G USB Modem Model AC327U 4. Click the Add button. The following screen displays: 5. Complete the fields. If you do not know the code, contact your ISP. 6. Click the OK button. The USSD service code is added. 7. To send a USSD service code, select a USSD service...

Using Your 3G USB Modem’s Features 30 3G USB Modem Model AC327U Edit a USSD Service Code  To edit a USSD service code: 1. Insert the 3G USB modem into the USB port on a computer. 2. Open Mobile Broadband genie. The home screen displays. 3. Click the USSD icon. The USSD screen displays. 4. Select a ...

Using Your 3G USB Modem’s Features 31 3G USB Modem Model AC327U Add a Contact to Your Phone Book  To add a contact to your phone book: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Phone Book icon. The phone book...

Using Your 3G USB Modem’s Features 32 3G USB Modem Model AC327U 5. Click the Edit icon . 6. Edit the fields as needed. 7. Click the OK button. Your changes are saved. Search for a Contact in Your Phone Book  To search for a contact in your phone book: 1. Insert the 3G USB modem into the USB port on...

Using Your 3G USB Modem’s Features 33 3G USB Modem Model AC327U 5. Right-click the contact list section of the screen. 6. Select Import . The Import screen displays. 7. Select a contact and click the Open button. The contact is imported into your phone book. Export a Contact  To export a contact fr...

Using Your 3G USB Modem’s Features 34 3G USB Modem Model AC327U 5. To export one contact, right-click the contact, and select Export Selected Contacts . The Export screen displays. 6. To export all contacts in a group, right-click a contact, and select Export All Contacts . The Export screen display...

Using Your 3G USB Modem’s Features 35 3G USB Modem Model AC327U 4. To copy a contact to your local hard drive, right-click a contact in your SIM or USIM group and select Copy Selected to Local . The contact is copied to your local hard drive. 5. To copy a contact to your SIM or USIM card, right-clic...

Using Your 3G USB Modem’s Features 36 3G USB Modem Model AC327U Create a Group in Your Phone Book  To create a group in your phone book: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Phone Book icon. The phone bo...

Using Your 3G USB Modem’s Features 37 3G USB Modem Model AC327U You are prompted to confirm the delete command. 6. Click the OK button. Manage Text Messages The Short Message Service (SMS) screen allows you to manage your text messages. View Your Text Messages  To view your text messages: 1. Insert...

Using Your 3G USB Modem’s Features 39 3G USB Modem Model AC327U • Click the Send to button, select a phone number from the left side of the screen, click the arrow button , and click the OK button. The phone number is added to your text message. You can add up to 100 phone numbers. 6. Type your mess...

Using Your 3G USB Modem’s Features 40 3G USB Modem Model AC327U Reply to or Forward a Text Message  To reply or forward a text message: 10. Insert the 3G USB modem into the USB port on a computer. 11. Launch Mobile Broadband genie. The home screen displays. 12. Click the SMS icon. The SMS screen di...

Using Your 3G USB Modem’s Features 41 3G USB Modem Model AC327U 10. Click the Ok button. The messages are deleted. Manage Text Message Notifications You can enable your 3G USB modem to display a new text message icon on the status bar at the bottom of the screen or set your computer to play a sound ...

Using Your 3G USB Modem’s Features 42 3G USB Modem Model AC327U Play a Notification Sound for New Text Messages  To play a sound when a new text message arrives: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Sett...

Using Your 3G USB Modem’s Features 43 3G USB Modem Model AC327U 3. Click the Settings icon. The settings screen displays. 4. Select Text Message from the navigation menu on the left. The following screen displays: 5. Do one of the following: • To save text messages on your hard drive, select the Sav...

Using Your 3G USB Modem’s Features 44 3G USB Modem Model AC327U The following screen displays: 5. Select the Request a delivery report check box. 6. Click the Save button. You will receive delivery reports as text messages after you send a message. Set the Message Center Phone Number The 3G USB mode...

Using Your 3G USB Modem’s Features 45 3G USB Modem Model AC327U The following screen displays: 5. Type your message center’s phone number in the Message Center Number field. 6. Click the Save button. Your changes are saved. Manage Phone Calls You can make or answer phone calls using Mobile Broadband...

Using Your 3G USB Modem’s Features 46 3G USB Modem Model AC327U The following screen displays: 4. Click the buttons on the phone interface to type a phone number. 5. Click the Call button . The call is made. Answer a Phone Call  To answer a phone call using the Mobile Broadband genie: 1. Insert the...

Using Your 3G USB Modem’s Features 47 3G USB Modem Model AC327U The following screen displays: 4. Click the Call button . The call is answered. 5. To end a phone call, click the End Call button . The call ends. View Phone Calls You can view calls you have received, missed, or dialed.  To view phone...

Using Your 3G USB Modem’s Features 48 3G USB Modem Model AC327U Delete Saved Phone Calls  To delete saved phone calls: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Call icon. The call screen displays. 4. To dele...

49 4 4. Managing and Maintenance This chapter includes the following sections: • View Connection Details • Return to the Home Screen • Display Settings • Change Location for Saved Data • View Statistics • View Diagnostics • Uninstall Mobile Broadband genie

Managing and Maintenance 50 3G USB Modem Model AC327U View Connection Details You can view the 3G USB modem’s connection details in the Mobile Broadband genie status bar.  To view the connection details: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. T...

Managing and Maintenance 51 3G USB Modem Model AC327U Display Settings The Mobile Broadband genie allows you to set the following display settings: • Display Mobile Broadband genie upon startup for your Window’s computer • Minimize Mobile Broadband genie to your Window’s desktop tray Launch Mobile B...

Managing and Maintenance 52 3G USB Modem Model AC327U 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. The settings screen displays. 4. Select General from the navigation menu on the left. The following screen displays: 5. Select the Minimize to desktop tray on...

Managing and Maintenance 53 3G USB Modem Model AC327U  To change the location where data is stored on your computer’s hard drive: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. The settings screen d...

Managing and Maintenance 54 3G USB Modem Model AC327U 4. Select the Statistics link. The following screen displays: View Diagnostics You can view diagnostic information for the following: • Device • SIM or USIM card • Network status • Network settings View Device Diagnostics  To view device diagnos...

Managing and Maintenance 55 3G USB Modem Model AC327U The device diagnostics display: View SIM or USIM Card Diagnostics  To view SIM or USIM card diagnostics: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Setting...

Managing and Maintenance 56 3G USB Modem Model AC327U The SIM or USIM card diagnostics display: View the Network Status  To view the network status: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. Th...

Managing and Maintenance 57 3G USB Modem Model AC327U The network status displays: View Network Settings  To view network settings: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. 4. The settings scr...

Managing and Maintenance 58 3G USB Modem Model AC327U The network settings displays: Uninstall Mobile Broadband genie You can uninstall Mobile Broadband genie on a Windows and MAC computers. Uninstall Mobile Broadband genie on a Windows Computers  To uninstall Mobile Broadband genie on a Windows co...

59 5 5. Frequently Asked Questions This chapter covers the following topics: • Frequently Asked Questions

61 A A. Technical Specifications This appendix covers the following technical specifications for the 3G USB modem: • Platform and Chipset • Hardware Specifications • Software Specifications • Interface Specifications • Physical Features • Operation Environmental Requirements • Approvals and Certific...

Technical Specifications 62 3G USB Modem Model AC327U Platform and Chipset Table 2. Platform and chipset Item Description Baseband chipset Qualcomm MSM6290 NAND+SDRAM 512 NAND Flash+256 Mb SDRAM Hardware Specifications Table 3. Hardware specifications Item Description Operating frequency • HSPA/UMTS...

Technical Specifications 63 3G USB Modem Model AC327U Software Specifications Table 4. Software specifications Item Description Data service HSPA: 7.2 Mbps HSPA/5.76 Mbps HSUPAUMTS: DL/UL 384 KbpsGPRS: DL 85.6 Kbps/UL 42.8 Kbps Software installation Auto-installation of NETGEAR AirCard Mobile Broadb...

Technical Specifications 64 3G USB Modem Model AC327U Operation Environmental Requirements Table 7. Operation environmental requirements Item Description Temperature Operating temperature: –10ºC–55ºCStorage temperature: –20ºC–70ºC Humidity Operation humidity: 10%–90%Storage humidity: 5%–93% System r...