Page 3 - Contents
3 Contents Chapter 1 Getting Started LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6...
Page 5 - Getting Started
5 1 1. Getting Started The 3G USB modem allows you to connect your computer to the Internet using a high-speed 3G network. This chapter includes the following sections: • LEDs • Installation
Page 6 - LEDs; Installation; Insert a SIM or USIM Card
Getting Started 6 3G USB Modem Model AC327U LEDs Indicator LED Table 1. LED descriptions Indicator LED Activity Description LED lights solid red. The 3G USB modem is successfully connected to a USB port. LED lights red and green simultaneously. The 3G USB modem is connected to a 2G network. LED ligh...
Page 7 - Insert a MicroSD Card
Getting Started 7 3G USB Modem Model AC327U To insert a SIM or USIM card into the 3G USB modem: 1. Remove the 3G USB modem’s cap and slide the cover off. 2. Insert a SIM or USIM card into the corresponding card slot in the 3G USB modem. 3. Slide the cover back onto the 3G USB modem. Insert a Micro...
Page 8 - Set Up the 3G USB Modem Using a Windows Computer
Getting Started 8 3G USB Modem Model AC327U Set Up the 3G USB Modem Using a Windows Computer To set up the 3G USB modem using a Windows computer, install NETGEAR ® AirCard ® Mobile Broadband genie ® on your computer using the Setup Wizard that is already installed in the 3G USB modem. The 3G USB mod...
Page 11 - Set Up the 3G USB Modem Using a MAC Computer
Getting Started 11 3G USB Modem Model AC327U Note: If you remove your 3G USB modem, Mobile Broadband genie is not available, and the icon is not displayed. When you insert the 3G USB modem again, the icon returns. To launch Mobile Broadband genie on a Windows computer after installation: 1. Insert...
Page 15 - Connecting to the Internet
15 2 2. Connecting to the Internet To connect your computer to the Internet, you need to set up your ISP’s APN and network settings. This chapter includes the following sections: • Set Up Your ISP’s APN Profile • Connect to a Network
Page 16 - Set Up Your ISP’s APN Profile; Automatically Set Up Your ISP’s APN
Connecting to the Internet 16 3G USB Modem Model AC327U Set Up Your ISP’s APN Profile Use the Mobile Broadband genie to set up your Internet service provider’s (ISP) APN profile and connect your computer to the Internet. You can let the 3G USB modem automatically determine your ISP’s APN profile or ...
Page 17 - Manually Set Up Your ISP’s APN Profile
Connecting to the Internet 17 3G USB Modem Model AC327U Manually Set Up Your ISP’s APN Profile To manually set up your ISP’s APN profile and connect to the Internet: 1. Insert the USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Co...
Page 18 - Disconnect from an ISP
Connecting to the Internet 18 3G USB Modem Model AC327U The following screen displays: b. Click the New button. c. Type your ISP’s name in the Profile Name field. d. Select the Dynamic or Static radio button. e. If you select the Static radio button, compete the APN field. f. Complete the fields in ...
Page 19 - Connect to a Network; Connect to a Network Type
Connecting to the Internet 19 3G USB Modem Model AC327U The following screen displays: 4. Click the Disconnect button. The 3G USB modem disconnects from the ISP and the computer disconnects from the Internet. Connect to a Network You can connect to a 3G or 2G network and register a network operator....
Page 20 - Automatically Search for and Register a Network Operator
Connecting to the Internet 20 3G USB Modem Model AC327U The following screen displays: Note: If the network type screen is grayed-out, 3G USB modem does not detect a SIM or USIM card or the 3G USB modem is already connected to a network. To change the network settings, you need to disconnect the 3G ...
Page 21 - Manually Search for and Register a Network
Connecting to the Internet 21 3G USB Modem Model AC327U The following screen displays: 6. Select the Auto search and register radio button. 7. Click the Register button. The network is registered. Manually Search for and Register a Network To manually search for a network operator and register it:...
Page 24 - PIN Management; Enable a PIN Code Verification
Using Your 3G USB Modem’s Features 24 3G USB Modem Model AC327U PIN Management A personal identification number (PIN) code protects your SIM or USIM card from unauthorized use. Your SIM or USIM card manufacturer provides a PIN code and PIN unblocking key (PUK). You can require PIN code verification ...
Page 25 - Modify a PIN Code Verification
Using Your 3G USB Modem’s Features 25 3G USB Modem Model AC327U Note: After three unsuccessful attempts at entering the PIN code, the SIM or USIM card is locked and the Unlock PIN screen displays. For more information, see Unlock a PIN Code Verification on page 27. Modify a PIN Code Verification T...
Page 26 - Disable a PIN Code Verification
Using Your 3G USB Modem’s Features 26 3G USB Modem Model AC327U Disable a PIN Code Verification To disable a PIN code verification: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. The settings scree...
Page 28 - Manage Your USSD; Add a USSD Service Code
Using Your 3G USB Modem’s Features 28 3G USB Modem Model AC327U d. Type the new PIN in the New PIN and Confirm New PIN fields. The PIN can be a numeric string of four to eight characters. e. Click the OK button. The PIN code is unlocked. If you enter the wrong PUK code 10 times, the SIM/USIM card is...
Page 29 - Send a USSD Service Code
Using Your 3G USB Modem’s Features 29 3G USB Modem Model AC327U 4. Click the Add button. The following screen displays: 5. Complete the fields. If you do not know the code, contact your ISP. 6. Click the OK button. The USSD service code is added. 7. To send a USSD service code, select a USSD service...
Page 30 - Edit a USSD Service Code; Manage Your Phone Book
Using Your 3G USB Modem’s Features 30 3G USB Modem Model AC327U Edit a USSD Service Code To edit a USSD service code: 1. Insert the 3G USB modem into the USB port on a computer. 2. Open Mobile Broadband genie. The home screen displays. 3. Click the USSD icon. The USSD screen displays. 4. Select a ...
Page 31 - Add a Contact to Your Phone Book
Using Your 3G USB Modem’s Features 31 3G USB Modem Model AC327U Add a Contact to Your Phone Book To add a contact to your phone book: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Phone Book icon. The phone book...
Page 32 - Search for a Contact in Your Phone Book
Using Your 3G USB Modem’s Features 32 3G USB Modem Model AC327U 5. Click the Edit icon . 6. Edit the fields as needed. 7. Click the OK button. Your changes are saved. Search for a Contact in Your Phone Book To search for a contact in your phone book: 1. Insert the 3G USB modem into the USB port on...
Page 33 - Export a Contact
Using Your 3G USB Modem’s Features 33 3G USB Modem Model AC327U 5. Right-click the contact list section of the screen. 6. Select Import . The Import screen displays. 7. Select a contact and click the Open button. The contact is imported into your phone book. Export a Contact To export a contact fr...
Page 34 - Copy Contacts to a Hard Drive or SIM or USIM Card
Using Your 3G USB Modem’s Features 34 3G USB Modem Model AC327U 5. To export one contact, right-click the contact, and select Export Selected Contacts . The Export screen displays. 6. To export all contacts in a group, right-click a contact, and select Export All Contacts . The Export screen display...
Page 35 - Delete a Contact in Your Phone Book
Using Your 3G USB Modem’s Features 35 3G USB Modem Model AC327U 4. To copy a contact to your local hard drive, right-click a contact in your SIM or USIM group and select Copy Selected to Local . The contact is copied to your local hard drive. 5. To copy a contact to your SIM or USIM card, right-clic...
Page 36 - Create a Group in Your Phone Book
Using Your 3G USB Modem’s Features 36 3G USB Modem Model AC327U Create a Group in Your Phone Book To create a group in your phone book: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Phone Book icon. The phone bo...
Page 37 - Manage Text Messages; View Your Text Messages; Create a Text Message
Using Your 3G USB Modem’s Features 37 3G USB Modem Model AC327U You are prompted to confirm the delete command. 6. Click the OK button. Manage Text Messages The Short Message Service (SMS) screen allows you to manage your text messages. View Your Text Messages To view your text messages: 1. Insert...
Page 39 - Edit a Text Message
Using Your 3G USB Modem’s Features 39 3G USB Modem Model AC327U • Click the Send to button, select a phone number from the left side of the screen, click the arrow button , and click the OK button. The phone number is added to your text message. You can add up to 100 phone numbers. 6. Type your mess...
Page 40 - Reply to or Forward a Text Message
Using Your 3G USB Modem’s Features 40 3G USB Modem Model AC327U Reply to or Forward a Text Message To reply or forward a text message: 10. Insert the 3G USB modem into the USB port on a computer. 11. Launch Mobile Broadband genie. The home screen displays. 12. Click the SMS icon. The SMS screen di...
Page 41 - Manage Text Message Notifications; Display a Text Message Notification
Using Your 3G USB Modem’s Features 41 3G USB Modem Model AC327U 10. Click the Ok button. The messages are deleted. Manage Text Message Notifications You can enable your 3G USB modem to display a new text message icon on the status bar at the bottom of the screen or set your computer to play a sound ...
Page 42 - Play a Notification Sound for New Text Messages; Set a Location for Saved Text Messages
Using Your 3G USB Modem’s Features 42 3G USB Modem Model AC327U Play a Notification Sound for New Text Messages To play a sound when a new text message arrives: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Sett...
Page 43 - Request Delivery Reports for Delivered Text Messages
Using Your 3G USB Modem’s Features 43 3G USB Modem Model AC327U 3. Click the Settings icon. The settings screen displays. 4. Select Text Message from the navigation menu on the left. The following screen displays: 5. Do one of the following: • To save text messages on your hard drive, select the Sav...
Page 44 - Set the Message Center Phone Number
Using Your 3G USB Modem’s Features 44 3G USB Modem Model AC327U The following screen displays: 5. Select the Request a delivery report check box. 6. Click the Save button. You will receive delivery reports as text messages after you send a message. Set the Message Center Phone Number The 3G USB mode...
Page 45 - Manage Phone Calls; Make a Phone Call
Using Your 3G USB Modem’s Features 45 3G USB Modem Model AC327U The following screen displays: 5. Type your message center’s phone number in the Message Center Number field. 6. Click the Save button. Your changes are saved. Manage Phone Calls You can make or answer phone calls using Mobile Broadband...
Page 46 - Answer a Phone Call
Using Your 3G USB Modem’s Features 46 3G USB Modem Model AC327U The following screen displays: 4. Click the buttons on the phone interface to type a phone number. 5. Click the Call button . The call is made. Answer a Phone Call To answer a phone call using the Mobile Broadband genie: 1. Insert the...
Page 47 - View Phone Calls
Using Your 3G USB Modem’s Features 47 3G USB Modem Model AC327U The following screen displays: 4. Click the Call button . The call is answered. 5. To end a phone call, click the End Call button . The call ends. View Phone Calls You can view calls you have received, missed, or dialed. To view phone...
Page 48 - Delete Saved Phone Calls
Using Your 3G USB Modem’s Features 48 3G USB Modem Model AC327U Delete Saved Phone Calls To delete saved phone calls: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Call icon. The call screen displays. 4. To dele...
Page 49 - Managing and Maintenance
49 4 4. Managing and Maintenance This chapter includes the following sections: • View Connection Details • Return to the Home Screen • Display Settings • Change Location for Saved Data • View Statistics • View Diagnostics • Uninstall Mobile Broadband genie
Page 50 - View Connection Details
Managing and Maintenance 50 3G USB Modem Model AC327U View Connection Details You can view the 3G USB modem’s connection details in the Mobile Broadband genie status bar. To view the connection details: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. T...
Page 51 - Display Settings; Launch Mobile Broadband genie After Startup; Minimize Mobile Broadband genie to the Desktop Tray
Managing and Maintenance 51 3G USB Modem Model AC327U Display Settings The Mobile Broadband genie allows you to set the following display settings: • Display Mobile Broadband genie upon startup for your Window’s computer • Minimize Mobile Broadband genie to your Window’s desktop tray Launch Mobile B...
Page 52 - Change Location for Saved Data
Managing and Maintenance 52 3G USB Modem Model AC327U 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. The settings screen displays. 4. Select General from the navigation menu on the left. The following screen displays: 5. Select the Minimize to desktop tray on...
Page 53 - View Statistics
Managing and Maintenance 53 3G USB Modem Model AC327U To change the location where data is stored on your computer’s hard drive: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. The settings screen d...
Page 54 - View Diagnostics; View Device Diagnostics
Managing and Maintenance 54 3G USB Modem Model AC327U 4. Select the Statistics link. The following screen displays: View Diagnostics You can view diagnostic information for the following: • Device • SIM or USIM card • Network status • Network settings View Device Diagnostics To view device diagnos...
Page 55 - View SIM or USIM Card Diagnostics
Managing and Maintenance 55 3G USB Modem Model AC327U The device diagnostics display: View SIM or USIM Card Diagnostics To view SIM or USIM card diagnostics: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Setting...
Page 56 - View the Network Status
Managing and Maintenance 56 3G USB Modem Model AC327U The SIM or USIM card diagnostics display: View the Network Status To view the network status: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. Th...
Page 57 - View Network Settings
Managing and Maintenance 57 3G USB Modem Model AC327U The network status displays: View Network Settings To view network settings: 1. Insert the 3G USB modem into the USB port on a computer. 2. Launch Mobile Broadband genie. The home screen displays. 3. Click the Settings icon. 4. The settings scr...
Page 58 - Uninstall Mobile Broadband genie; Uninstall Mobile Broadband genie on a Windows Computers; Uninstall Mobile Broadband genie on a MAC Computers
Managing and Maintenance 58 3G USB Modem Model AC327U The network settings displays: Uninstall Mobile Broadband genie You can uninstall Mobile Broadband genie on a Windows and MAC computers. Uninstall Mobile Broadband genie on a Windows Computers To uninstall Mobile Broadband genie on a Windows co...
Page 59 - Frequently Asked Questions
59 5 5. Frequently Asked Questions This chapter covers the following topics: • Frequently Asked Questions
Page 61 - Technical Specifications
61 A A. Technical Specifications This appendix covers the following technical specifications for the 3G USB modem: • Platform and Chipset • Hardware Specifications • Software Specifications • Interface Specifications • Physical Features • Operation Environmental Requirements • Approvals and Certific...
Page 62 - Platform and Chipset; Hardware Specifications
Technical Specifications 62 3G USB Modem Model AC327U Platform and Chipset Table 2. Platform and chipset Item Description Baseband chipset Qualcomm MSM6290 NAND+SDRAM 512 NAND Flash+256 Mb SDRAM Hardware Specifications Table 3. Hardware specifications Item Description Operating frequency • HSPA/UMTS...
Page 63 - Software Specifications; Interface Specifications; Physical Features
Technical Specifications 63 3G USB Modem Model AC327U Software Specifications Table 4. Software specifications Item Description Data service HSPA: 7.2 Mbps HSPA/5.76 Mbps HSUPAUMTS: DL/UL 384 KbpsGPRS: DL 85.6 Kbps/UL 42.8 Kbps Software installation Auto-installation of NETGEAR AirCard Mobile Broadb...
Page 64 - Operation Environmental Requirements; Approvals and Certifications
Technical Specifications 64 3G USB Modem Model AC327U Operation Environmental Requirements Table 7. Operation environmental requirements Item Description Temperature Operating temperature: –10ºC–55ºCStorage temperature: –20ºC–70ºC Humidity Operation humidity: 10%–90%Storage humidity: 5%–93% System r...
