Page 2 - Technical Support; Trademarks
ii v1.0, July 2008 © 2008 by NETGEAR, Inc. All rights reserved.. Technical Support Please refer to the support information card that shipped with your product. By registering your product at http://www.netgear.com/register , we can provide you with faster expert technical support and timely notices ...
Page 3 - Placement and Range Guidelines
v1.0, July 2008 iii However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct...
Page 4 - Industry Canada Compliance Statement
v1.0, July 2008 iv Please go to www.netgear.com/go/wg102_fcc for an updated list of wireless accessories approved to be used with the WAG302 in North America and Australia. Industry Canada Compliance Statement This Class B Digital apparatus meets all the requirements of the Canadian Interference Cau...
Page 5 - Antenna Statement for the European Community
v1.0, July 2008 v Antenna Statement for the European Community Please note that the 100mW EIRP limit and regulations could vary in Europe from country to country. Please check the regulations in your country. The antenna cable type and length must comply with European regulations. Refer to the table...
Page 6 - Bestätigung des Herstellers/Importeurs; antenna gain
v1.0, July 2008 vi Please go to http://www.netgear.com and use the search feature to find an updated list of wireless accessories approved to be used with the WG102 in the European Community. Bestätigung des Herstellers/Importeurs Es wird hiermit bestätigt, daß das NETGEAR WG102 ProSafe 802.11g Wire...
Page 7 - Product and Publication Details
v1.0, July 2008 vii Product and Publication Details Model Number: WG102 Publication Date: July 2008 Product Family: Wireless Access Point Product Name: NETGEAR WG102 ProSafe 802.11g Wireless Access Point Home or Business Product: Business Language: English Publication Part Number: 202-10144-02
Page 9 - Contents; About This Manual
ix v1.0, July 2008 Contents About This Manual Conventions, Formats, and Scope ..................................................................................... iHow to Use This Manual ................................................................................................... iiHow to Pri...
Page 11 - Appendix B
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Contents xi v1.0, July 2008 Appendix B Related Documents
Page 13 - The; Typographical Conventions; This manual uses the following typographical conventions::; Formats
i v1.0, July 2008 About This Manual The NETGEAR® WG102 ProSafe 802.11g Wireless Access Point Reference Manual describes how to install, configure and troubleshoot the NETGEAR WG102 ProSafe 802.11g Wireless Access Point. The information in this manual is intended for readers with intermediate compute...
Page 14 - Scope; Appendix B, “Related Documents; How to Use This Manual; Printing a page from HTML; PDF of This Chapter
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual ii About This Manual v1.0, July 2008 • Scope . This manual is written for the WG102 Access Point according to these specifications: For more information about network, Internet, firewall, and VPN technologies, see the links to the ...
Page 15 - Revision History
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual About This Manual iii v1.0, July 2008 • Click the PDF of This Chapter link at the top left corner of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window. • Click the ...
Page 17 - System Requirements; Resource CD
1-1 v1.0, July 2008 Chapter 1 Basic Installation and Configuration This chapter describes how to set up your NETGEAR WG102 ProSafe 802.11g Wireless Access Point for wireless connectivity to your LAN. This basic configuration will enable computers with 802.11b or 802.11g wireless adapters to do such ...
Page 18 - Support Registration card.; Hardware Description; Front Panel
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 1-2 Basic Installation and Configuration v1.0, July 2008 • Support Registration card. Contact your reseller or customer support in your area if there are any missing or damaged parts. See the Support Information Card for the teleph...
Page 19 - Rear Panel
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Basic Installation and Configuration 1-3 v1.0, July 2008 Rear Panel Viewed from left to right, the back of the WG102 provides the following: 1. Detachable antenna. 2. Ground. 3. Reset button. This restores the default factory setti...
Page 20 - Wireless Equipment Placement and Range Guidelines; For best results, place your wireless access point:; Installing the WG102 Access Point; “System Requirements” on page 1-1
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 1-4 Basic Installation and Configuration v1.0, July 2008 Wireless Equipment Placement and Range Guidelines The range of your wireless connection can vary significantly based on the location of the wireless access point. The latency...
Page 21 - admin
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Basic Installation and Configuration 1-5 v1.0, July 2008 1. Set up the WG102 Access Point. a. Prepare a computer with an Ethernet adapter. If this computer is already part of your network, record its TCP/IP configuration settings. ...
Page 23 - Configure the settings for your network and click
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Basic Installation and Configuration 1-7 v1.0, July 2008 b. On the main menu, select Basic Settings to view the Basic Settings screen. Configure the settings for your network and click Apply. c. Select Wireless Settings in the Setu...
Page 24 - “Wireless Settings” on page 1-12
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 1-8 Basic Installation and Configuration v1.0, July 2008 d. Enter the wireless settings. See the online help or “Wireless Settings” on page 1-12 for full instructions. Now that you have finished the setup, you are ready to deploy t...
Page 25 - Logging in to the Wireless Access Point; If you are unable to connect, see
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Basic Installation and Configuration 1-9 v1.0, July 2008 Using a computer with an 802.11b or 802.11g wireless adapter with the correct wireless settings needed to connect to the WG102 Access Point (SSID, WEP/WPA, MAC ACL, etc.), ve...
Page 26 - A login window opens.; and default password of; password; Basic IP Settings
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 1-10 Basic Installation and Configuration v1.0, July 2008 A login window opens. 3. Log in using the default user name of admin and default password of password . Once you have entered your access point name, the Web browser finds t...
Page 28 - Wireless Settings; The Wireless Settings screen options are discussed below.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 1-12 Basic Installation and Configuration v1.0, July 2008 Wireless Settings To configure the wireless settings, click Wireless Settings in the Setup section of the WG102 Access Point main screen. The Wireless Settings screen appear...
Page 29 - “Wireless Communications” in Appendix B; Setting up and Testing Basic Wireless Connectivity
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Basic Installation and Configuration 1-13 v1.0, July 2008 – Access points use a fixed channel. You can select the channel used. This lets you choose a channel that provides the least interference and best performance. In the USA an...
Page 30 - Apply; to save your changes.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 1-14 Basic Installation and Configuration v1.0, July 2008 5. Click Apply to save your changes. 6. Configure and test your PCs for wireless connectivity. Set up the wireless adapters of your PCs so that they all have the same SSID a...
Page 31 - Wireless Data Security Options; Use Multiple BSSIDs combined with VLANs.; You can configure combinations of VLANS
2-1 v1.0, July 2008 Chapter 2 Configuring Security This chapter describes how to set up security features and advanced features of your NETGEAR WG102 ProSafe 802.11g Wireless Access Point. Wireless Data Security Options Your wireless data transmissions can be received well beyond your walls by anyon...
Page 32 - Restrict Access Based on MAC address.; You can restrict access to only trusted PCs so that; WPA with Radius, WPA2 with Radius, or WPA and WPA2 with Radius.; Security Profiles; Edit
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 2-2 Configuring Security v1.0, July 2008 • Restrict Access Based on MAC address. You can restrict access to only trusted PCs so that unknown PCs cannot wirelessly connect to the WG102. MAC address filtering adds an obstacle against...
Page 33 - Profile Definition; Use a name that makes it easy to recognize the profile, and to tell
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Configuring Security 2-3 v1.0, July 2008 The Security Profile Configuration screen opens for that profile. Profile Definition • Security Profile Name. Use a name that makes it easy to recognize the profile, and to tell profiles apa...
Page 34 - should; Network Authentication
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 2-4 Configuring Security v1.0, July 2008 – Different access points within an ESS can use different channels. To reduce interference, adjacent access points should use different channels. – Roaming is the ability of wireless station...
Page 35 - Data Encryption; The Passphrases and Keys are explained below:; Wireless Client Security Separation
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Configuring Security 2-5 v1.0, July 2008 Data Encryption Select the data encryption that you want to use. The available options depend on the Network Authentication setting above (otherwise, the default is None). The Data Encryptio...
Page 36 - Before You Change the SSID and WEP Settings; Authentication
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 2-6 Configuring Security v1.0, July 2008 Before You Change the SSID and WEP Settings For a new wireless network, print or copy this form and fill in the settings. For an existing wireless network, the person who set up or is respon...
Page 37 - Configuring the Radius Server Settings
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Configuring Security 2-7 v1.0, July 2008 Configuring the Radius Server Settings You can view or change the Radius Server Settings from the Security menu. Follow the steps below: 1. Connect to the WG102 Access Point. In address fiel...
Page 38 - Authentication/Access Control Radius Server Configuration.; Configuring Network Authentication; “Configuring the
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 2-8 Configuring Security v1.0, July 2008 • Authentication/Access Control Radius Server Configuration. This configuration is required for authentication using Radius. IP Address, Port No. and Shared Secret is required for communicat...
Page 39 - “Entering
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Configuring Security 2-9 v1.0, July 2008 3. Set the Network Authentication that you want to use. a. On the Security menu, click Security Profiles Settings. b. Select the profile that you want. c. Click Edit to view the Security Pro...
Page 40 - Entering WEP Data Encryption Keys; Automatic; “Wireless Data Security Options” in Appendix 2; Restricting Wireless Access by MAC Address
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 2-10 Configuring Security v1.0, July 2008 Entering WEP Data Encryption Keys You can manually or automatically program the four data encryption keys. These values must be identical on all PCs and Access Points in your network. • Aut...
Page 41 - Select the; Turn Access Control On; Be sure to click; to save your wireless access control list settings.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Configuring Security 2-11 v1.0, July 2008 2. Below the Security heading, select Access Control to display the Access Control List screen shown below. 3. Select the Turn Access Control On check box. 4. Choose to use the local MAC ad...
Page 43 - “Logging in to the Wireless Access Point” on page 1-9; Viewing Information; General Information
3-1 v1.0, July 2008 Chapter 3 Management This chapter describes how to view information about your NETGEAR WG102 ProSafe 802.11g Wireless Access Point and to use the management features. To get to these features, connect to the WG102 Access Point as described in “Logging in to the Wireless Access Po...
Page 45 - Activity Log
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Management 3-3 v1.0, July 2008 Activity Log From the WG102 Access Point main menu, under the Information heading, select Activity Log. You can use a SysLog server to view the Activity Log. If you have a SysLog server on your LAN, t...
Page 46 - Statistics
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 3-4 Management v1.0, July 2008 Statistics The Statistics screen provides LAN and WLAN statistics. From the WG102 main menu, select Statistics under the Information heading to view the screen shown below: Figure 3-8
Page 47 - Available Wireless Station List; The fields in the list are explained below; Table 3-2. Available Wireless Station List
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Management 3-5 v1.0, July 2008 Available Wireless Station List The Available Wireless Station List contains a table of all IP devices associated with the wireless access point for the Wired Network Name (SSID). From the WG102 main ...
Page 48 - Upgrading the Wireless Access Point Firmware; Follow the steps below to upgrade the firmware:
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 3-6 Management v1.0, July 2008 Note that if the wireless access point is rebooted, the table data is lost until the wireless access point rediscovers the devices. To force the wireless access point to look for associated devices, c...
Page 49 - From the main menu Management section, select Upgrade Firmware.; Browse; Configuration File Management
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Management 3-7 v1.0, July 2008 3. From the main menu Management section, select Upgrade Firmware. 4. Click Browse and browse to the location of the image (.IMG) upgrade file. 5. Click Upload . When the upload completes, your wirele...
Page 50 - Backing up and Restoring the Configuration; Using the Reset Button to Restore Factory Default Settings; “Rear Panel” on page 1-3; Reset to Factory Defaults.; Changing the Administrator Password
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 3-8 Management v1.0, July 2008 The options displayed are described in the following sections. Backing up and Restoring the Configuration To save your settings, click Backup. Your browser extracts the configuration file from the wir...
Page 51 - SNMP Remote Management
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Management 3-9 v1.0, July 2008 From the main menu, select Change Password to go to the screen shown below. SNMP Remote Management Enable SNMP to allow SNMP network management software such as HP OpenView to manage the wireless acce...
Page 53 - The following features are explained:; Hotspot Settings
4-1 v1.0, July 2008 Chapter 4 Advanced Configuration This chapter describes how to configure the advanced features of your NETGEAR WG102 ProSafe 802.11g Wireless Access Point. These features can be found under the Advanced heading in the main menu. The following features are explained: • Hotspot Set...
Page 54 - Configuring Advanced Wireless Settings; The advanced wireless settings normally do not need to be changed.; Fragmentation Length.; This is the maximum packet size used for fragmentation. Packets
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 4-2 Advanced Configuration v1.0, July 2008 Configuring Advanced Wireless Settings You can use the Advanced Wireless Settings screen to configure the advanced wireless settings. If you want the AP to operate in Super-G mode, use thi...
Page 55 - rate between 1 and 255. The default is 1.; Wireless Bridging and Repeating; . The WG102 Access Point communicates with another bridge-mode; Repeater with Wireless Client Association; . Sends all traffic to the remote AP. See
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Advanced Configuration 4-3 v1.0, July 2008 • DTIM Interval. The Delivery Traffic Indication Message (DTIM) specifies the data beacon rate between 1 and 255. The default is 1. • Preamble Type. A long transmit preamble may provide a ...
Page 56 - Configure and verify the following for both access points:
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 4-4 Advanced Configuration v1.0, July 2008 Point-to-Point Bridge Configuration In Point-to-Point Bridge mode, the WG102 Access Point communicates with another bridge-mode wireless station. In addition, you can enable client associa...
Page 57 - Multi-Point Bridge Configuration; Use WEP to protect this traffic.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Advanced Configuration 4-5 v1.0, July 2008 A computer on either LAN segment should be able to connect to the Internet or share files and printers of any other PCs or servers connected to LAN Segment 1 or LAN Segment 2. Multi-Point ...
Page 58 - Verify the following for all access points:
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 4-6 Advanced Configuration v1.0, July 2008 • Configure WG102 Access Point (AP 2) on LAN Segment 2 in Point-to-Point Bridge mode with the Remote MAC Address of AP1. • Configure the WG102 Access Point (AP3) on LAN 3 in Point-to-Point...
Page 59 - You
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Advanced Configuration 4-7 v1.0, July 2008 Repeater with Wireless Client Association In this mode, the WG102 Access Point sends all traffic to the remote AP. For repeater mode, you must enter the MAC address of the remote “parent” ...
Page 60 - Verify connectivity across the LANs.
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 4-8 Advanced Configuration v1.0, July 2008 • The LAN network configuration of the WG102 Access Points are configured to operate in the same LAN network address range as the LAN devices • All APs must be on the same LAN. That is, al...
Page 61 - “Installing the WG102 Access Point” on page 1-4; No Lights Are Lit on the Access Point
5-1 v1.0, July 2008 Chapter 5 Troubleshooting This chapter provides information about troubleshooting your NETGEAR WG102 ProSafe 802.11g Wireless Access Point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the...
Page 62 - LAN Light is Off
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 5-2 Troubleshooting v1.0, July 2008 • If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again. • Make sure the antennas are tightly connected to the WG102. • Contact NETG...
Page 63 - When I Enter a URL or IP Address I Get a Timeout Error; The Reset button (see
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual Troubleshooting 5-3 v1.0, July 2008 • The WG102 Access Point is properly installed, LAN connections are OK, and it is powered on. Check that the LAN port LED is on (amber indicating a 10 Mbps Ethernet connection or green indicating...
Page 64 - To clear all data and restore the factory default values:
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual 5-4 Troubleshooting v1.0, July 2008 To clear all data and restore the factory default values: 1. Power off the WG102 Access Point and power it back on. 2. Use something with a small point, such as a pen, to press the Reset button i...
Page 65 - Factory Default Settings; “Rear Panel”
A-1 v1.0, July 2008 Appendix A Factory Default Settings and Specifications Factory Default Settings When you first receive your WG102 Access Point, the default factory settings are set as shown below. You can restore these defaults with the Reset button on the rear panel — see “Rear Panel” on page 1...
Page 66 - Technical Specifications
NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual A-2 Factory Default Settings and Specifications v1.0, July 2008 Technical Specifications Parameter NETGEAR WG102 ProSafe 802.11g Wireless Access Point Network Management Web-based configuration and status monitoring Maximum Clients...