NetComm NB1300 Plus 4W - Manuals

Page 2 - Contents

www.netcomm.com.au Rev. 1- YML672 Page 2 NB1300_2 ADSL Modem Contents Overview ........................................................................................................................ 4 Package Contents ....................................................................................

Page 4 - Overview Section; Overview; Package Contents; USB Cable

www.netcomm.com.au Rev. 1- YML672 Page 4 NB1300_2 ADSL Modem Overview Section Overview Package Contents The following items should be contained inyour NB1300 ADSL Modem Package: ❒ ADSL Modem (NB1300) ❒ Documentation include this Package Contentsnote and a User Guide ❒ Power adaptor (12V AC / 1Amp) ❒...

Page 5 - Connecting via USB or Ethernet?; Connecting your NB1300 ADSL Modem via Ethernet; Ensure that there is a LAN link light on the NB1300.

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 5 Overview Section Connecting via USB or Ethernet? The NB1300 can be connected via a USB cable or an Ethernet cable or both. The reason for thisis that the USB connection is simply an ehternet simulation, as far as your computer isconcerned...

Page 6 - Connecting your NB1300 ADSL Modem via USB; Connect your NB1300 to a computer directly via USB cable.

www.netcomm.com.au Rev. 1- YML672 Page 6 NB1300_2 ADSL Modem Overview Section Connecting your NB1300 ADSL Modem via USB 1. Connect the power pack to the NB1300 ADSL Modem and switch on the power switch. 2. Connect your NB1300 to a computer directly via USB cable. 3. The Add New Hardware Wizard will ...

Page 7 - Do I need a Micro filter?

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 7 Overview Section Do I need a Micro filter? Micro filters are used to prevent common telephone equipment, such as phones, answeringmachines and fax machines, from interfering with your ADSL service. If your ADSL enabledphone line is being ...

Page 8 - LED Indicators

www.netcomm.com.au Rev. 1- YML672 Page 8 NB1300_2 ADSL Modem Overview Section LED Indicators The LED Indicators are located on the front of the unit, they are green in colour. The meaningsare as follows: Label Meaning Status Indicates: PWR Power On Power is on O f f Power is off RDY Ready Flashing U...

Page 9 - Using Easy Config; Loading an ISP profile into your NB1300

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 9 Overview Section Using Easy Config Loading an ISP profile into your NB1300 NetComm’s Easy Config software is supplied to help you to configure your NB1300 for a quickconnection to the Internet. You can use one of the default profiles prov...

Page 10 - Factory Defaults; Field; Resetting to factory defaults

www.netcomm.com.au Rev. 1- YML672 Page 10 NB1300_2 ADSL Modem Overview Section Factory Defaults The following table lists the Factory Defaults of your NB1300 ADSL Modem: Field Setting Details LAN IP address: 192.168.1.1 LAN Subnet Mask: 255.255.255.0 DHCP Server: Enabled User Name: admin Password: p...

Page 11 - Configuration Types; Basic ADSL Modem - Ethernet

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 11 Configuration T ypes Configuration Types This section is supplied to help you connect your NB1300 ADSL Modem quickly to yournetwork or Windows computer. The following are the most common configurations for usingyour NB1300 ADSL Modem. ■ ...

Page 12 - Basic Ethernet; Basic ADSL Modem - Ethernet Configuration; Use this configuration if you:

www.netcomm.com.au Rev. 1- YML672 Page 12 NB1300_2 ADSL Modem Basic Ethernet Basic ADSL Modem - Ethernet Configuration Use this configuration if you: ■ Have been told to use the “ADSL Modem” Easy Config Profile, or ■ Want to connect this device to another router, or ■ Want to use your ISP’s software...

Page 13 - A Crossover UTP cable.; Step 1: Connecting your computer to the NB1300; b. Connect the power and switch the NB1300 on.

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 13 Basic Ethernet Before continuing, ensure you have the following items and information ready: ■ A computer with a Network Interface Card installed or a router (such as the NetCommNB3100). ■ A Crossover UTP cable. ■ A telephone line with A...

Page 14 - name and password are as below.; Click on the One Page Setup link under the Basic menu.

www.netcomm.com.au Rev. 1- YML672 Page 14 NB1300_2 ADSL Modem Basic Ethernet a. Power on the ADSL Router and launch a web browser, such as Internet Explorer orNetscape Navigator, browse to the address http://192.168.1.1. b. Enter the correct user name and password to access the Configuration tool. T...

Page 15 - Blank; Step 3: Configuring your Computer/Router to use the NB1300

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 15 Basic Ethernet Field Setting Details Service name: Blank ❖ User Name: Blank ❖ Password: Blank ❖ Disconnect timeout: 0 ❖ Mode/Wan Connection Type: 1483 Bridged IP LLC VPI: 8 ❖ VCI: 35 ❖ Static IP Address: 192.168.241.101 ❖ Subnet Mask: 25...

Page 16 - Operational Diagram for ADSL Modem Configuration

www.netcomm.com.au Rev. 1- YML672 Page 16 NB1300_2 ADSL Modem Basic Ethernet Operational Diagram for ADSL Modem Configuration

Page 17 - Basic USB; Basic ADSL Modem - USB Configuration

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 17 Basic USB Basic ADSL Modem - USB Configuration Use this configuration if you: ■ Have been told to use the “ADSL Modem” Easy Config Profile, or ■ Want to connect this device to another router, or ■ Want to use your ISP’s software to log o...

Page 22 - Gateway Ethernet; Gateway - Ethernet Configuration

www.netcomm.com.au Rev. 1- YML672 Page 22 NB1300_2 ADSL Modem Gateway Ethernet Gateway - Ethernet Configuration Use this configuration if you: ■ Have been told to use Easy Config “ISP Profile 1, 2, 3, 5 or 6 ”, or ■ Were told by your ISP to use this Configuration with another Easy Config profile, or...

Page 23 - d. Ensure that there is a LAN link light on the NB1300.

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 23 Gateway Ethernet Step 1: Connecting your computer to the NB1300 Note: This unit should only be connected to the Telecommunications Network through a line cord which meets the requirements of ACA TS008. a. Connect your NB1300 to either a ...

Page 25 - Any name to describe your ISP; Step 3: Configuring your Computer to use the NB1300

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 25 Gateway Ethernet Field Setting Details Service name: Any name to describe your ISP User Name: Your ISP will provide a case sensitive User Name in aformat similar to your email address. Contact your ISPfor details Password: Enter your Pas...

Page 27 - Operational Diagram for Ethernet Gateway Configuration

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 27 Gateway Ethernet Operational Diagram for Ethernet Gateway Configuration

Page 28 - Gateway USB; Gateway - USB Configuration

www.netcomm.com.au Rev. 1- YML672 Page 28 NB1300_2 ADSL Modem Gateway USB Gateway - USB Configuration Use this configuration if you: ■ Have been told to use Easy Config “ISP Profile 1, 2, 3, 5 or 6 ”, or ■ Were told by your ISP to use this Configuration with another Easy Config profile. ■ Wish to us...

Page 31 - Any name to describe your ISP.

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 31 Gateway USB Field Setting Details Service name: Any name to describe your ISP. User Name: Your ISP will provide a case sensitive User Name in aformat similar to your email address. Contact your ISPfor details. Password: Enter your Passwo...

Page 32 - Operational Diagram for USB Gateway Configuration

www.netcomm.com.au Rev. 1- YML672 Page 32 NB1300_2 ADSL Modem Gateway USB Operational Diagram for USB Gateway Configuration

Page 33 - Advanced; Advanced Configuration for your NB1300; How to make changes; After connecting all the ADSL Router cables,

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 33 Advanced Advanced Configuration for your NB1300 How to make changes The NB1300 utilises a Web based interface for configuration, this means that you do not need toload drivers (unless using USB) and configuration is always performed via ...

Page 35 - Basic Menu; One Page Setup

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 35 Advanced Basic Menu One Page Setup The One Page setup page is designed to make the most commonly required configuration fieldsavailable all in one place. For most installations you will only need to use the one-page setup toconfigure the...

Page 36 - PPPoA LLC; Show Advanced Settings; Status

www.netcomm.com.au Rev. 1- YML672 Page 36 NB1300_2 ADSL Modem Advanced Password - This is the password provided by your ISP for your Internet connection. It isusually only required for connection types that use PPP.Disconnect timeout - If no activity is recorded on the network the NB1300 will discon...

Page 37 - Router

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 37 Advanced Router The Router page shows the firmware versions and WAN and LAN interface status. Firmware Version: This field displays the NetComm firmware version number on therouter. Customer Software Version: This field displays the soft...

Page 38 - ADSL; The ADSL Status page shows the ADSL physical layer status.; ADSL Startup Attempts:; This field displays the ADSL connection attempts after

www.netcomm.com.au Rev. 1- YML672 Page 38 NB1300_2 ADSL Modem Advanced ADSL The ADSL Status page shows the ADSL physical layer status. ADSL Line Status: This field displays the ADSL connection process and status. ADSL Modulation: This field displays the ADSL modulation status for G.dmt or T1.413.ADS...

Page 39 - PPP; Packets Sent

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 39 Advanced PPP The PPP Status page shows the status of PPP for each PPP interface. See PPP: These fields display the following information on each PPP interface: ■ Connection Name (user defined) ■ Interface (PVC) ■ Mode (PPPoE or PPPoA) ■ ...

Page 41 - Administration; WAN; MAC Spoofing is developed to solve the scenario when the ISP

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 41 Advanced Administration The links under the Administration column are associated to the pages that represent theconfigurations of system and interfaces. Note: When the configurations are changed, please go to the Save Settings page to sa...

Page 42 - Service Category: UBR and CBR are supported from the ATM.

www.netcomm.com.au Rev. 1- YML672 Page 42 NB1300_2 ADSL Modem Advanced ATM: Service Category: UBR and CBR are supported from the ATM. Bandwidth: Bandwidth setting takes effect only when the CBR is selected. The maximumavailable bandwidth is from the upstream data rate of ADSL status page. Encapsulat...

Page 43 - When should I change my MTU settings?; General emails send but emails with attachments fail; What should I change my MTU settings to?

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 43 Advanced MTU: Maximum Transmission Unit indicates the network stack of any packet is larger thanthis value will be fragmented before the transmission. During the PPP negotiation, the peerof the PPP connection will indicates its MRU and w...

Page 45 - DNS

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 45 Advanced DNS The DNS Configuration page allows you to set the configuration of DNS proxy. The NetComm firmware supports DNS proxy. For the DHCP requests from local PCs, theDHCP server will set the LAN port IP as the default DNS server. T...

Page 46 - NAT

www.netcomm.com.au Rev. 1- YML672 Page 46 NB1300_2 ADSL Modem Advanced NAT The NAT Configuration page allows the user to set the configuration for the Network AddressTranslation. The default setting is Dynamic NAPT. It provides dynamic Network Address Translation capability between LAN and multiple ...

Page 48 - Port Forwarding; P o r t

www.netcomm.com.au Rev. 1- YML672 Page 48 NB1300_2 ADSL Modem Advanced Port Forwarding The Port Forwarding Configuration page allows the user to set the configuration for PortForwarding. By default all UDP/TCP ports are protected from intrusion. If any specific localPCs need to be mapped to the UDP/...

Page 49 - ADSL Configuration

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 49 Advanced ADSL Configuration The ADSL Configuration page allows the user to set the configuration for ADSL protocols. Trellis: This field allows the user to enable or disable the Trellis Code. By default, it isalways enabled. Handshake Pr...

Page 50 - RIP Configuration

www.netcomm.com.au Rev. 1- YML672 Page 50 NB1300_2 ADSL Modem Advanced RIP Configuration The RIP Per Interface Configuration page allows the user to set the configuration for eachInterface (PVCs, PPP Sessions, USB and LAN). Interface: This field allows the user to choose the Interface (PVCs, PPP Ses...

Page 51 - Diagnostic Test

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 51 Advanced Diagnostic Test The Diagnostic Test page shows the test results for the connectivity of the physical layer andprotocol layer for both LAN and WAN sides. Testing Ethernet LAN Connection: This test checks the Ethernet LAN interfac...

Page 52 - Route Table

www.netcomm.com.au Rev. 1- YML672 Page 52 NB1300_2 ADSL Modem Advanced Route Table The Route Table page displays routing table and allows the user to manually enter the routingentry. The routing table will display the routing status of Destination, Netmask, Gateway, andInterface. The interface br0 m...

Page 53 - MAC Filtering

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 53 Advanced MAC Filtering The MAC Filtering configuration page allows the user to set the configuration of IP filtering.Enable and disable MAC filtering by selecting the 'Yes' or 'No' radio buttons. Source MAC: When the bridge filtering is ...

Page 54 - Security; admin

www.netcomm.com.au Rev. 1- YML672 Page 54 NB1300_2 ADSL Modem Advanced Security Admin Password The Admin Password Configuration page allows the user to set the password for administrator. The Admin password is the same as the FTP password and must be at least 8-characters longfor the FTP function to...

Page 55 - User Password

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 55 Advanced User Password The User Password Configuration page allows the Admin user to set the password for thegeneral user. When logged in as a general user you can view the basic staus of the NB1300 butyou can not make critical changes t...

Page 56 - Misc Configuration; DMZ Host IP: The IP address of the DMZ host at LAN side.

www.netcomm.com.au Rev. 1- YML672 Page 56 NB1300_2 ADSL Modem Advanced Misc Configuration The Miscellaneous Configuration allows the user to set all the miscellaneous configurations. HTTP Server Access: This field allows the user to configure the Web pages can beaccessed from. All: When this field i...

Page 58 - System Log

www.netcomm.com.au Rev. 1- YML672 Page 58 NB1300_2 ADSL Modem Advanced System Log The System Log page shows the events triggered by the system. To clear the System Log simply click on the 'Clear Log' button. To save the System Log, right click in the Log field and select "Select All" then ri...

Page 59 - IP Layer

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 59 Advanced ■ IP Layer ■ IP protocol up ■ PPP IP address ■ PPP Gateway IP address PPP DNS Primary IP address ■ PPP DSN Secondary IP address

Page 60 - Code Update; To upload new firmware:

www.netcomm.com.au Rev. 1- YML672 Page 60 NB1300_2 ADSL Modem Advanced Code Update The Code Update page allows the user to upload new firmware to the NB1300. To upload new firmware: 1. Download the latest firmware image from the NetComm website 2. Save the file to your Desktop or other location 3. S...

Page 63 - LAN; USB Link Status: This field displays the link up or down for the USB.

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 63 Advanced LAN The LAN page shows the information and status of LAN port, DHCP client table, Ethernet linkand USB link. LAN: These fields display the IP address, Subnet Mask and MAC address for the LANinterface. Number of Ethernet Devices ...

Page 64 - The WAN Status page shows the information and status of WAN PVCs.

www.netcomm.com.au Rev. 1- YML672 Page 64 NB1300_2 ADSL Modem Advanced WAN The WAN Status page shows the information and status of WAN PVCs. WAN: These fields display the IP address, Subnet Mask and MAC address for the WAN(ADSL) interface. Use the Virtual Circuit selection to selection different PVC...

Page 65 - ATM

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 65 Advanced ATM The ATM Status page shows all the statistics information of ATM cells.

Page 66 - TCP Connections

www.netcomm.com.au Rev. 1- YML672 Page 66 NB1300_2 ADSL Modem Advanced TCP Connections TCP Status: The TCP Status page shows the statistics for all TCP connections.

Page 67 - Learned MAC Table

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 67 Advanced Learned MAC Table The Learned MAC Table page shows the current learned Bridge MAC table. Aging Timeout: This field allows the user to enter the update period for the MAC table.

Page 68 - The PPP Status page shows the status of PPP for each PPP interface.

www.netcomm.com.au Rev. 1- YML672 Page 68 NB1300_2 ADSL Modem Advanced PPP The PPP Status page shows the status of PPP for each PPP interface. PPP: These fields display the following information on each PPP interface: ■ Connection Name (user defined) ■ Interface (PVC) ■ Mode (PPPoE or PPPoA) ■ Statu...

Page 69 - Save Settings and Reboot

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 69 Advanced Save Settings and Reboot The Save Settings and Reboot button allows the user to save the new configuration to the flashand reboot the system. When the configurations are changed via the Web pages, the new settingsneed to be save...

Page 70 - Appendix A - Connection Instructions; Connect your NB1300 ADSL Modem via Ethernet

www.netcomm.com.au Rev. 1- YML672 Page 70 NB1300_2 ADSL Modem Appendix A - Connection Instructions Connect your NB1300 ADSL Modem via Ethernet 1. Connect your NB1300 to either a computer directly or a network hub or siwtch using cat5 ethernet cables. You need to ensure you are using the correct type...

Page 71 - Connect your NB1300 ADSL Modem via USB

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 71 Connect your NB1300 ADSL Modem via USB 1. Connect the power pack to the NB1300 ADSL Modem and switch on the power switch. 2. Connect your NB1300 to a computer directly via USB cable. 3. The Add New Hardware Wizard will launch and prompt ...

Page 72 - Appendex B - Trouble Shooting; General Modem Operation; Correct power up sequence; The RDY LED will turn off after 5 seconds.; PWR LED Not On; If the PWR and other LEDs are off when your ADSL modem is turned on:; Resetting the NB1300 ADSL Modem; Press and hold the Default Reset button for about 10 seconds.

www.netcomm.com.au Rev. 1- YML672 Page 72 NB1300_2 ADSL Modem Appendex B - Trouble Shooting The following section gives details about troubleshooting issues for your NB1300 ADSLModem. Problems are divided into different areas to assist you in finding the appropriatesolution. General Modem Operation ...

Page 73 - Web Based Interface; Try quitting the browser and launching it again.

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 73 Web Based Interface If you are unable to access the NB1300 ADSL Modem’s Web Based Interface from a computeron your local network, check the following: ■ Check the Ethernet connection between your computer and your NetComm ADSL Modem. ■ M...

Page 74 - Internet / ISP Connection; ADSL link; WAN LED is Yellow; Obtaining a WAN IP Address; To check the WAN IP address from the browser interface:

www.netcomm.com.au Rev. 1- YML672 Page 74 NB1300_2 ADSL Modem Internet / ISP Connection ADSL link If your ADSL Modem is unable to access the Internet, you should first determine whether youhave an ADSL link with the service provider. The state of this connection is indicated with theWAN LED. WAN LED...

Page 75 - PPPoE or PPPoA; The PPPoA or PPPoA connection can be debugged as follows:; Internet Browsing; Your computer may not recognize any DNS server addresses.; Testing your TCP/IP Network Using a Ping Utility

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 75 ■ Your ISP may check for your computer's host name. Assign the computer Host Name ofyour ISP account to your ADSL Modem in the browser-based Setup Wizard. ■ Your ISP only allows one MAC address to connect to Internet, and may check for y...

Page 76 - Testing the LAN Path to Your ADSL Modem; Pinging with 32 bytes of data

www.netcomm.com.au Rev. 1- YML672 Page 76 NB1300_2 ADSL Modem Testing the LAN Path to Your ADSL Modem You can ping the ADSL Modem from your computer to verify that the LAN path to yourmodem is working. To ping the modem from a computer running Windows 95 or later: 1. From the Windows toolbar, click ...

Page 77 - Testing the Path from Your Computer to a Remote Device

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 77 Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to aremote device. From the Windows run menu, type: PING -n 10 <IP address> where <IP add...

Page 78 - Appendix C - Glossary; The amount of data that can be transmitted in a fixed amount of time.

www.netcomm.com.au Rev. 1- YML672 Page 78 NB1300_2 ADSL Modem Appendix C - Glossary ADSL: Asymmetric Digital Subscriber Line (ADSL), as its name indicates, is anasymmetrical data transmission technology with higher traffic ratedownstream and lower traffic rate upstream. ADSL technology satisfiesthe ...

Page 79 - Short for Unspecified bit rate.

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 79 PAP/CHAP: Password Authentication Protocol and Challenge HandshakeAuthentication Protocol (PAP/CHAP). Most ISPs use either one foruser identification. If your ISP doesn’t support these two protocols,contact them for an authentication scr...

Page 80 - Registering your NetComm Product; Contact Information

www.netcomm.com.au Rev. 1- YML672 Page 80 NB1300_2 ADSL Modem Registering your NetComm Product To ensure that the conditions of your warranty are complied with, please go to the NetCommweb site for quick and easy registration of your product at www.netcomm.com.au Alternatively, you can use a copy of...

Page 81 - Warranty Registration Form; The following information is vital for your warranty; Make sure; Cut along the line

Warranty Registration Form Date of Purchase ….......…………...........………................................. Name ….......…………...........………................................. Company ….......…………...........………................................. Address ….......…………...........………................................

Page 83 - Product Warranty; Limitations of Warranty

Rev. 1 - YML672 www.netcomm.com.au NB1300_2 ADSL Modem Page 83 Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transferable; 2. This warranty shall not apply to software programs, batteries, power supplies, cab...