NetComm 3100 - Manual

Accessing the Voice Mail System 9 Accessing the Voice Mail System Calling the Voice Mail System for the First Time 1. Lift the handset (or use handsfree dialing). 2. Dial the Message Center extension. The system prompts you for your passcode. 3. Enter your default passcode. 4. Press .The system prom...

Voice Mail User Guide 10 4. Press to play your messages, or press another key to select a different option from the Main Menu. See “Playing Your Messages” on page 12 for more information. Calling from Outside 1. Call your company’s Automated Attendant number. - or - Call your extension number and pr...

Using the Voice Mail System 11 Using the Voice Mail System This section describes the options available in the voice mail system. After you call the system and access your mailbox, choose from the menus and options shown below. Menu Overview Main Menu After opening your mailbox, choose from the foll...

Using the Voice Mail System 13 After recording your message, you can choose an option from the “Send” menu: Review Listen to the message you just recorded Discard Replace the recorded message with a new one Append Add to your recorded message Message Addressing Options Provides the following message...

Voice Mail User Guide 14 Quick Messaging Quick Messaging allows you to leave messages for yourself or fellow employees without ringing their telephone or accessing your mailbox. 1. Dial the Message Center extension. 2. When the system answers, press . 3. Enter the mailbox number where you wish to le...

Using the Voice Mail System 15 Name Dialing When enabled, the Name Dialing feature allows you to reach a mailbox user from the Auto Attendant by dialing the user's name on the keypad. The system can be configured to dial by last name or by first name. Up to 6 letters of the name can be entered. If t...

Voice Mail User Guide 16 Message Notification Message notification allows you to leave the office and have the system notify you when you receive messages. The system will call you at a telephone number or pager number. You can also use notification to alert you to messages if your telephone does no...

Using the Voice Mail System 17 6. Select where you want to be notified: • To be notified at an internal extension, press • To be notified at an external number, press • To be notified on a messaging pager, press • To be notified on a tone pager, press • To be notified on a digital pager, press . 7. ...

Voice Mail User Guide 18 3. Press for Distribution List. 4. Enter a distribution list number. 5. Press for Delete. 6. Enter the mailbox number to delete using the keypad. The system reads back the name or number of the mailbox user. 7. Repeat steps 5 and 6 for each number you want to delete. To name...

Using the Voice Mail System 19 You can change your temporary greeting anytime you wish to let callers know about any schedule changes. It's a good idea to create a temporary greeting every day—it shows callers that you really do use voice mail. You can also leave the name of a backup person if you w...

Helpful Hints 21 Helpful Hints 24 Hour Touch-Tone Accessibility The voice mail system functions 24 hours a day, 7 days a week. All you need is a touch-tone telephone to check messages anytime, from any location. Listening to Messages The “Pause”, “Rewind”, and “Fast Forward” options in the “Play” me...

Voice Mail User Guide 22 Type Ahead You don’t need to listen to all menu prompts before pressing a key selection; the prompts are only for your convenience. If you know which keys to use, type ahead and move through the system as fast as you wish. Message Length and Conditions There is no time limit...