Muratec M F X - 5 5 5 5 - Manuals

5 LASER SAFETY STATEMENT The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825. Class I laser products are not considere...

7 RADIO FREQUENCY EMISSIONS FCC Information to the User This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may...

8 You should also know that: • Your machine is not designed to be connected to a digital PBX system. • If you intend to use a computer modem or fax modem on the same phone line as your machine, you may experience transmission and reception problems with all the equipment. It is recommended that no o...

9 DECLARATION OF CONFORMITY (EUROPEAN COUNTRIES) Approvals and Certifications The CE marking applied to this product symbolizes Samsung Electronics Co., Ltd. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated: January 1, 1995 ...

10 ORIGINAL SSLEAY LICENSE Copyright (C) 1995-1998 Eric Young ([email protected]) All rights reserved. This package is an SSL implementation written by Eric Young ([email protected]). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-comm...

12 1 Features of your new laser MFP 4 Safety Information INTRODUCTION 18 18 Printer overview 18 Front view 18 Rear view 19 Control panel overview 20 Introducing the touch screen and useful buttons 20 Touch screen 20 Machine Setup button 20 Job Status button 20 Power Saver button 21 Interrupt button ...

13 contents COPYING 39 39 Understanding the Copy screen 39 Basic tab 39 Advanced tab 40 Image tab 40 Copying originals 40 Changing the settings for each copy 40 Changing the size of originals 41 Reducing or enlarging copies 41 Copying on both sides of originals (Duplex) 42 Deciding the form of copy ...

14 55 Scan to Edge 55 Quality 55 File Format 55 Scan Preset BASIC PRINTING 56 56 Printing a document 56 Canceling a print job FAXING (OPTIONAL) 57 57 Preparing to fax 57 Understanding the Fax screen 57 Basic tab 58 Advanced tab 58 Image tab 58 Sending a fax 58 Setting the fax header 58 Sending a fax...

15 contents 66 Forwarding a sent fax to other destination by an email 66 Forwarding a received fax to other destination by an email 66 Forwarding a sent fax to other destination by server 66 Forwarding a received fax to other destination by server 66 Setting up the end Fax tone USING USB MEMORY DEVI...

16 81 Cleaning the scan unit 82 Maintaining the Toner cartridge 82 Toner cartridge storage 82 Handling instructions 82 Use of non- Muratec and refilled toner cartridge 82 Estimated cartridge life 82 Replacing the toner cartridge 83 Maintaining the imaging unit 83 Expected cartridge life 84 Replacing...

17 contents SPECIFICATIONS 112 112 General specifications 112 Printer specifications 113 Copier specifications 113 Scanner specifications 113 Facsimile specifications (optional) GLOSSARY 114 INDEX 118

18 _ Introduction introduction These are the main components of your machine: This chapter includes • Printer overview • Control panel overview • Introducing the touch screen and useful buttons • Understanding the Status LED • Menu overview • Supplied software • Printer driver features z PRINTER OVE...

Introduction _ 19 CONTROL PANEL OVERVIEW 1 Machine Setup Leads you to the machine setup and advanced settings. (See "Machine Setup" on page 72.) 2 Job Status Shows the jobs currently running, queued jobs or completed jobs. 3 Status Shows the status of your machine. (See "Understanding th...

20 _ Introduction INTRODUCING THE TOUCH SCREEN AND USEFUL BUTTONS Touch screen The touch screen allows for user-friendly operation of the machine. Once you press the home icon ( ) on the screen, it shows the Main screen. • : Shows Help. You can find the explanation by feature contents. • Copy : Ente...

Introduction _ 21 Interrupt button When you press this button, the machine goes into interrupt mode which means it stops a printing job for urgent copy job. When the urgent copy job completes, the previous printing job continues. UNDERSTANDING THE STATUS LED When the problem occurs, the Status LED i...

22 _ Introduction MENU OVERVIEW The control panel provides access to various menus to set up the machine or use the machine's functions. These menus can be accessed by pressing Machine Setup , Job Status , or touching menus on the display screen. Refer to the following diagram. Main screen The Main ...

Introduction _ 23 Admin Setting Usage Page Report When the display “ Are you sure you want to print it? ” shows, press “ Yes ”. Job Status button This menu shows the job in process, in waiting, in completed and the notice message such as an error. (See "Job Status button" on page 20.) . Gene...

24 _ Introduction SUPPLIED SOFTWARE You must install the printer and scanner software using the supplied CD after you have set up your machine and connected it to your computer.This CD provides you with the following software. PRINTER DRIVER FEATURES Your printer drivers support the following standa...

Getting Started _ 25 getting started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: • Setting up the hardware • Setting up the network • System requirements • Installing the software • Machine's basic settings • Understanding the keyboard SETTING ...

26 _ Getting Started Configuring network protocol via the machine You can set up TCP/IP network parameters, follow the steps listed below. 1. Make sure your machine is connected to the network with an RJ-45 Ethernet cable. 2. Make sure you have turned on the machine. 3. Press Machine Setup on the co...

Getting Started _ 27 Linux INSTALLING THE SOFTWARE You have to install the machine software for printing. The software includes drivers, applications, and other user friendly programs. 1. Make sure that the network setup for your machine is completed. (See "Setting up the network" on page 25...

28 _ Getting Started To verify your machine’s IP address or the MAC address, print a Network Configuration page. (See "Printing a report" on page 79.) • To find a shared network printer (UNC Path), select Shared Printer [UNC] and enter the shared name manually or find a shared printer by cli...

Getting Started _ 29 Setting job timeout When there is no input for a certain period of time, the machine exits the current location. You can set the amount of time the machine will wait. 1. Press Machine Setup on the control panel. 2. Press Admin Setting . 3. When the login message appears, enter p...

30 _ Getting Started Setting network values 1. Print the machine’s network configuration report to find your machine’s MAC address. (See "Printing a report" on page 79.) 2. From the Windows Start menu, select All Programs > Network Printer Utilities > SetIP . 3. Click to open the TCP/I...

Loading originals and print media _ 31 loading originals and print media This chapter introduces you to how to load originals and print media into your machine. This chapter includes: • Loading originals • Selecting print media • Loading paper • Setting the paper size and type LOADING ORIGINALS You ...

32 _ Loading originals and print media 2. Adjust the document width guides to the paper size. SELECTING PRINT MEDIA You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your machine. Print ...

Loading originals and print media _ 33 Specification on print media TYPE SIZE DIMENSIONS WEIGHT A CAPACITY B Plain paper Letter 216 x 279 mm (8.5 x 11 inches) • 60 to 90 g/m 2 (16 to 24 lb bond) for the tray • 60 to 220 g/m 2 (16 to 58 lb bond) for the multi-purpose tray • 60 to 120 g/m 2 (16 to 32 ...

34 _ Loading originals and print media Media sizes supported in each mode Guidelines for special print media MODE SIZE SOURCE Copy mode Letter, A4, Legal, Oficio, Folio, Executive, JIS B5, A5, A6 • tray 1 • optional tray 2 • multi-purpose tray • high capacity feeder Single side printing All sizes su...

36 _ Loading originals and print media 2. After inserting paper into the tray, while pinching the paper width guide as shown, move it toward the stack of paper until it lightly touches the side of the stack. Do not press the guide too tightly to the edge of the paper; the guide may bend the paper. W...

Loading originals and print media _ 37 In the multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. Tips on using the multi-purpose tray • Load ...

38 _ Loading originals and print media 4. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force too much, or the paper will be bent, which will result in a paper jam or skew. 5. After loading paper, set the paper type and size for the multi-purpose...

Copying _ 39 copying This chapter gives you information about using your machine as a copy machine. This chapter includes • Understanding the Copy screen • Copying originals • Changing the settings for each copy • Using special copy features UNDERSTANDING THE COPY SCREEN When you press Copy on the M...

40 _ Copying Image tab • Erase Edge : Allows you to erase punch holes, staple marks, and fold creases along any of the four documents edges. (See "Erasing edges" on page 45.) • Erase Background : Prints an image with no background. (See "Erasing background images" on page 45.) • Marg...

Copying _ 41 paper, and 3rd page is the letter-sized paper, then the machine prints the output first letter, legal, and letter in order from several trays. • Other preset values: Allows user to easily select commonly used values. Reducing or enlarging copies Press the Basic tab > Reduce/Enlarge ,...

42 _ Copying Deciding the form of copy output (Collated / Staple) Press the Basic tab > Output , then use left/right arrows to select Collated or Stapled . This feature is supported only when the original is on the DADF. Press more to see the values. • Collated : Prints output in sets to match th...

Copying _ 43 Copying ID with the manual ID copy option If you want to copy several ID cards on a paper, or adjust the copying position of the page, follow the next steps. Next steps are the procedure when you copy two people's driver's license cards (100mm X 80mm) in one page. 1 Press Machine Setup ...

44 _ Copying 1. Place a single original face down on the scanner glass. (See "Loading originals" on page 31.) 2. Press Copy from the Main screen. 3. Select the tray in Paper Supply . 4. Press the Advanced tab > Poster Copy . 5. Press On to activate this feature. 6. Press OK . 7. Press Sta...

Copying _ 45 6. Press OK . 7. Press Start on the control panel to begin copying. Cover copying The machine automatically adds covers to your copied set using stock taken from a different tray. Covers must be the same size and orientation as the main body of the job. 1. Place the originals face up in...

46 _ Copying 1. Place the originals face up in the DADF. Or place a single original face down on the scanner glass. (See "Loading originals" on page 31.) 2. Press Copy from the Main screen. 3. Press the Image tab > Margin Shift 4. Select Margin Shift option. • Off : Disables this feature....

47 _ Scanning scanning Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Then you can fax or email the files, upload them to your website, or use them to create projects that you can print.This chapter gives you information about the s...

48 _ Scanning Basic tab This section explains the Basic tab of Scan to Email and Scan to Server , and NetScan 's basic screen. Scan to Email • From : Sender's email address. • To / Cc / Bcc : Recipients' addresses. Cc is for copies to an additional recipient and Bcc is for the same as Cc but without...

Scanning _ 49 • Color Mode : Adjusts the color options of the scan output. If the original is color and you want to scan in color, press Color Mode . (See "Color Mode" on page 54.) • Darkness : Adjusts the degree of darkness of the scan output. Use left/right arrow to adjust the values. (See...

50 _ Scanning 4. Click Machine Settings > E-mail Setup > Individual Address Book . Then the screen shows Individual Address Book on the right side of the screen. 5. Click Add . 6. When the Add E-Mail screen appears, select the Index number, enter User Name and E-mail Address . 7. Click Apply ....

Scanning _ 51 SCANNING ORIGINALS AND SENDING VIA NETWORK SCAN MANAGER (NETSCAN) You can scan an image on the machine via the Network Scan program which is installed in your networked computer. Preparation for network scanning Make sure the printer software is installed on your computer using the Pri...

52 _ Scanning 4. Enter the server port number, from 1 to 65535.The default port number is 88. 5. You can add a backup domain as a previous step. 6. Click Apply . Network user authorized by SMB 1. Enter the domain that is used for SMB login. 2. Select IP Address or Host Name . 3. Enter the IP address...

Scanning _ 53 14. Enter the Scan File Folder under shared folder for storing the scanned image. 15. Click Apply . SCANNING ORIGINALS AND SENDING VIA SMB/FTP (SCAN TO SERVER) You can scan an image and send it to a total of 5 destinations via the SMB or FTP. Preparation for scanning to SMB/FTP Select ...

54 _ Scanning Original Size You can specify the scanning area on the originals by selecting the pre-defined size, or putting in the margin value or Auto . If you set this option to Auto , the machine senses and determines the size of the original. Press Scan > Scan to Email (Or Scan to Server ) &...

Scanning _ 55 Scan to Edge You can set the machine to scan full size of a page as it is. Usually, the machine scans a page except edges, which means the margin, especially when you do the copy job with certain sized paper in the tray. But if you scan and sent it right away via the network, as the fi...

Basic printing _ 56 basic printing This chapter explains common printing tasks. This chapter includes: • Printing a document • Canceling a print job PRINTING A DOCUMENT Your machine allows you to print from various Windows, Macintosh, or Linux applications. The exact steps for printing a document ma...

58 _ Faxing (Optional) • Duplex : Selects whether the machine send faxes on one side of the original, or both sides of the original. • Resolution : Adjusts the resolution options. Advanced tab • Original Size : Selects the size of the original document. Press OK to update current setting. • Delay Se...

60 _ Faxing (Optional) Sending a priority fax This function is used when a high priority fax need to be sent ahead of reserved operations. The original is scanned into memory and immediately transmitted when the current operation is finished. In addition, priority transmission will interrupt a sendi...

62 _ Faxing (Optional) Storing individual fax numbers (Speed Dial No.) 1. Press Fax > the Basic tab > Individual . • Edit : Changes the ID , Speed Dial No. , and Fax No. . • New : Creates the new Speed Dial No. . • Delete : Deletes the selected Speed Dial No. . • Search : Searches the fax numb...

Faxing (Optional) _ 63 4. Receiver presses Start to receive the stored fax. Storing the originals for polling 1. Press Fax from the Main screen. 2. Place the originals face up in the DADF. Or you can use the scanner glass with a single original document, face down. 3. Adjust the document settings in...

Faxing (Optional) _ 65 5. Enter Remote Fax No , Mailbox No. , and Passcode . All these field are filled with information from the receiver. 6. Press OK . PRINTING A REPORT AFTER SENDING A FAX You can set the machine to print a report whether a fax transmission is successfully completed or not. 1. Pr...

66 _ Faxing (Optional) 4. Press down arrow on the right side. 5. Press Fax Forward Settings > Forward to Fax Setting > Send Forward . 6. Press On and enter a fax number using the keypad on the control panel. 7. Press OK . Forwarding a received fax to an other fax destination With this feature,...

67 _ Using USB memory device using USB memory device This chapter explains how to use a USB memory device with your machine. This chapter includes: • About USB memory • Understanding the USB screen • Plugging in a USB memory device • Scanning to an USB memory device • Scan to USB • Changing the scan...

68 _ Using USB memory device SCANNING TO AN USB MEMORY DEVICE You can scan a document and save the scanned image onto a USB memory device. When you scan a document, the machine uses the default settings such as the resolution. You can also customize your own scan setting. (See "Changing the scan...

Using USB memory device _ 71 • Overwrite :You can set the machine to delete previous job information on USB as you store new job information. PRINTING FROM A USB MEMORY DEVICE You can directly print files stored on a USB memory device. You can print TIFF, BMP, JPEG, and PRN files.Direct Print option...

Machine status and advanced setup _ 72 machine status and advanced setup This chapter explains how to browse the current status of your machine, and the method of setting for the advanced machine setup. Please read this chapter carefully in order to use your machine's diverse features. This chapter ...

Machine status and advanced setup _ 73 BROWSING THE MACHINE’S STATUS You can browse the machine information and validate some features of the machine. 1. Press Machine Setup on the control panel. 2. Press Machine Status > the Machine Info tab. GENERAL SETTINGS Before you get ready to using the ma...

Machine status and advanced setup _ 75 COPY SETUP For copy output, you can set up several options in advance. 1. Press Machine Setup on the control panel. 2. Press Admin Setting . When the login message pops up, enter password and press OK . 3. Press the Setup tab > Copy Setup . FAX SETUP This ma...

Machine status and advanced setup _ 77 NETWORK SETUP You may set up the network with the machine's touch screen. Before doing that, you must have the information concerning the type of network protocols and computer system you use. If you are not sure which setting to use, contact your network admin...

78 _ Machine status and advanced setup OPTIONAL SERVICE When you want to add the optional features for this machine, you have to install the optional kit and then set the machine to enable and activate those features. Follow the next steps to enable those features. 1. Press Machine Setup on the cont...

Machine status and advanced setup _ 79 PRINTING A REPORT You can print a report on the machine's configuration or font list, etcetera. 1. Press Machine Setup on the control panel. 2. Press Admin Setting . When the login message pops up, then enter password and press OK . 3. Press the Print/Report ta...

80 _ Maintenance maintenance This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes • Printing a machine report • Monitoring the supplies life • Finding the serial number • Sending the toner reorder notification • Sending the imaging unit reorde...

Maintenance _ 81 CHECKING DOCUMENT BOX The machine shows the document box list of the print or fax job.Press Document Box on the Main screen. If the screen displays an other menu, press ( ) to go to the Main screen. • User Box tab: Create the box where you can save the document such as the file you ...

82 _ Maintenance 3. Wipe the surface of the scanner glass and DADF glass until it is clean and dry. 4. Wipe the underside of the scanner lid and white sheet until it is clean and dry. 5. Close the scanner lid. MAINTAINING THE TONER CARTRIDGE Toner cartridge storage Toner cartridges contain component...

Maintenance _ 83 3. Turn the cartridge locking lever toward the right until you hear a 'click', to release the toner cartridge. 4. Lift the locking lever and pull the toner cartridge out. 5. Remove the new toner cartridge from its bag. 6. Thoroughly roll the cartridge five or six times to distribute...

84 _ Maintenance Replacing the imaging unit 1. Open the side cover. 2. Open the front cover. 3. Turn the cartridge locking lever toward the right until you hear a 'click', to release the toner cartridge. 4. Lift the locking lever and pull the toner cartridge out. 5. Pull the used imaging unit out. 6...

Maintenance _ 85 10. Slide the toner cartridge in until it locks in place. 11. Turn the cartridge locking lever toward the left until you hear a 'click'. 12. Close the front cover, then the side cover. MAINTENANCE PARTS To avoid print quality and paper feed problems resulting from worn parts and to ...

86 _ Troubleshooting troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Tips for avoiding paper jams • Clearing document jams • Clearing paper jams • Understanding display messages • Solving other problems TIPS FOR AVOIDING PAPER...

Troubleshooting _ 87 Misfeed of exiting paper 1. Remove the remaining documents from the DADF. 2. Open the DADF cover. 3. Open the document input tray upwards and pull the document gently out of the DADF. 4. Close the DADF cover and the document input tray. Then place the documents back in the DADF....

88 _ Troubleshooting 5. Close the white document background and the scanner lid. Then load the removed pages back into the DADF. CLEARING PAPER JAMS When a paper jam occurs, the warming message appears on the display screen. Refer to the table below to locate and clear the paper jam. In the tray 1 1...

Troubleshooting _ 89 4. Carefully remove the misfeed paper in the direction shown. 5. Close the side cover and insert the paper tray. Lower the rear part of the Tray to align the rear edge with the corresponding slot of the machine, then insert it completely. In the optional tray 1. Open the outer c...

90 _ Troubleshooting in this area, stop and go to step 4. 4. Pull out the optional tray 2. 5. Lift the front part of the tray slightly up to release the tray from the machine. If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 6. 6. Remove the ...

92 _ Troubleshooting In the multi-purpose tray 1. If the paper is not feeding properly, pull the paper out of the machine. 2. Open and close the side cover. Printing automatically resumes. In the fuser area or around the toner cartridge 1. Open the side cover. 2. Remove the jammed paper, in the dire...

Troubleshooting _ 93 In the duplex unit area If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly. 1. Open the side cover. 2. Release the guide to pull the jammed paper easily. 3. Remove the jammed paper. 4. Close the side cover. In ...

94 _ Troubleshooting 3. Remove the jammed paper. 4. Pull up on the stacker lever and then close the stacker front cover. Paper jam at exit of finisher 1. Gently pull the paper out through the exit area. UNDERSTANDING DISPLAY MESSAGES Messages appear on the Smart Panel program window or on the contro...

Troubleshooting _ 97 SOLVING OTHER PROBLEMS The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Touch screen problem Paper feeding problems CONDITION S...

98 _ Troubleshooting Printing problems CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The machine does not print. The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Muratec MFX-45...

Troubleshooting _ 99 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. Pages print, but they are blank. The toner cartridge is defective or out of toner. Redistri...

Troubleshooting _ 101 Copying problems Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. (See "Specification on print media" on page 33.) • Turn the stack of paper over in the tray. Also try r...

102 _ Troubleshooting Scanning problems Network Scan problems Copy image is skewed. • Ensure that the original is face down on the scanner glass or face up in the DADF. • Check that the copy paper is loaded correctly. Blank copies print out. Ensure that the original is face down on the scanner glass...

Troubleshooting _ 103 Fax problems Common PostScript problems The following situations are PS language specific and may occur when several printer languages are being used. CONDITION SUGGESTED SOLUTIONS The machine is not working, there is no display and the buttons are not working. • Unplug the pow...

104 _ Troubleshooting Common Windows problems Common Linux problems The machine does not staple correctly when printing more than one copy from Acrobat Reader with a collate option. (only in Window/ Macintosh) It might take longer to print when you print a PDF file as an image. Try to print with the...

106 _ Troubleshooting Common Macintosh problems The machine does not scan. • Check if a document is loaded into the machine. • Check if your machine is connected to the computer. Make sure if it is connected properly if I/O error is reported while scanning. • Check if the port is not busy. Since fun...

S upplies and accessories _ 107 supplies and accessories This chapter provides information on cartridges and accessories available for your machine. This chapter includes: • Supplies • Accessories SUPPLIES When the toner cartridge or imaging unit runs out, you can order the following type of toner o...

Installing accessories _ 109 installing accessories Your machine is a full-featured model that has been optimized to meet most of your printing needs. Recognizing that each user may have different requirements, however, makes several accessories available to enhance your machine’s capabilities. This...

110 _ Installing accessories 6. Replace the control board cover. 7. Reconnect the power cord and printer cable, and turn the machine on. Activating the added memory in the PS printer properties After installing the memory module, you need to select it in the printer properties of the PostScript prin...

112 _ Specifications specifications This chapter guides you about this machine’s specifications such as various features. This chapter includes; • General specifications • Printer specifications • Copier specifications • Scanner specifications • Facsimile specifications (optional) GENERAL SPECIFICAT...

Specifications _ 113 COPIER SPECIFICATIONS SCANNER SPECIFICATIONS FACSIMILE SPECIFICATIONS (OPTIONAL) a. Print speed will be affected by operating system used, computing performance, application software, connect on method, media type, media size, and job complexity. Item Description Copy speed a a....

114 _ Glossary glossary ADF An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once. AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking...

118 index A ADF, load 31 adjustment altitude 28 admin setting 72 altitude adjustment 74 answering machine/fax 60 authentication network accounting 77printing a report 73, 79setting up 28, 73 auto center 46 B Book copy 44 C checking stored document 81 cleaning inside 81outside 81scan unit 81transfer ...